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Produced by:Supported by:Premier Partners:

21 - 23 March 2011 | Sofitel Sydney Wentworth, Australia

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Hot TopicsSAP Technology and Business Professionals from more than 150 companies have collaborated to create the program around these specific hot topics

Meet the SAP Mentors & International SpeakersLed by world renowned SAP Mentor Thomas Jung (SAP Labs, USA), this year’s line-up includes Tony de Thomasis (Acclimation, Australia), Kevin Benedict (Netcentric Strategies, USA), Gunther Schmalzhaf (SAP AG, Germany), Sue Keohan (MIT, USA), Ed Herrmann (Colgate - Palmolive Company, USA), Jon Cocks (Boeing, USA), Anne Kathrine Petterøe (Adobe Systems, Norway), Jim Spath (Stanley Black & Decker, USA), Matt Harding (Aurora Energy Pty Ltd, Australia) and Graham Robinson (Yelcho Systems Consulting, Australia)

Three-Day Program OverviewYour double-page guide to 49 presentations, workshops and sessions in six tracks over three days

View All AbstractsEvery abstract from every company: their tips & tricks, solutions & challenges plus key information on current SAP release and original go-live dates

SAP Solution Manager WorkshopLearn how to roll out a powerful SAP Solution Manager strategy - both technically and from a business process perspective. Understand the dependencies, challenges and the safest way to carve out your own SAP Solution Manager totem pole

ABAP Development Workshop Update your skills to SAP NetWeaver 7 and beyond, as two of the founders of Enterprise Geeks take you on a journey of discovery through the world of cutting edge ABAP development, in a connected and practical example

Enhancement Packages WorkshopThis in-depth look at Enhancement Packages will go a long way towards answering your EhP questions: What do the SAP Enhancement Packages (EhPs) mean for SAP customers? What do they do? Why are they needed? How do you go about discovering, installing, activating and testing them?

Ten Compelling Reasons to AttendGet information you won’t get anywhere else, develop professionally and personally and tap into the collective wisdom of six years of community and connectedness. Someone in this community has the answer to your most pressing business or technical challenge!

PartnersSelected partners who understand the business of organisations using SAP and are serious about helping you make the smartest business and IT investments

RegistrationRegister online, via email or fax, or over the phone. Take note of the special early bird and group booking rates

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Contents

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Development and UI TechnologiesAgile vs. waterfall development; choosing an approach that is best for your team; selecting the right tools for the job; introducing new development technologies; best practices for Web Dynpro ABAP development; using Floorplan Manager, ABAP OO and BRF+; working with large amounts of data; ABAP performance optimisation; using the new Web Dynpro ABAP Page Builder to create mashup applications; best practices in UI design; combining multiple SAP technologies into a single cohesive UI; knowing when SAP GUI is not good enough; using Microsoft SharePoint to give users seamless access to SAP; SharePoint and SAP interoperability using Duet Enterprise; using SAP NetWeaver Business Process Management to support custom processes

Upgrades and Enhancement Packages (EhPs)Weighing up the benefi ts of a system upgrade; putting the business requirements fi rst and building a business case for upgrading; the difference between a patch, upgrade and enhancement package; differences between upgrades, platform changes and Unicode conversions; testing approaches and achieving a seamless go-live; installing, activating and testing Enhancement Packages; understanding SAP’s upgrade release strategy

Mobile SAPHow to extend value to your enterprise by going mobile; exploring the ROIs for going mobile; identifying the latest developments in SAP enterprise mobility; reviewing different mobile solutions in the SAP ecosystem; mobilising EAM, Field Services and Delivery Systems; integrating GPS, business intelligence and augmented reality with mobile SAP for networked fi eld services; usability on different mobile technologies; customising UI within mobile applications; making timesheets available for completion through mobile technologies

Solution Manager Understanding what exists in SAP Solution Manager; what are the business benefi ts of Solution Manager? What are the hurdles of implementation? Top 10 tips using Solution Manager to save money; learning how to roll out a powerful Solution Manager strategy; creating a Solution Manager global template scenario; the role Solution Manager can play during an upgrade or enhancement package implementation; case studies where Solution Manager has been used as a Business Process Monitor for critical business processes, Test Management, Solution Documentation, Change Management, Root Cause Analysis, Job Management, System Landscape Management and Administration; using standard Solution Manager Functionality to create an up to date list of systems in the landscape; using CA Wily Introscope to trace your J2EE sessions; implementing daily checks; validating confi guration with Solution Manager

SecurityIdentifying tools that can minimise the administration of managing users, passwords and role provisioning; establishing a solid framework for user lifecycle management; putting responsibility for user and security management in the hands of the business; assessing central user administration vs. SAP’s IdM solution; examining the benefi ts and hurdles of implementing IdM; using SAP’s HR module to automate SAP user lifecycle management actions

People, Business Culture and TrainingUnderstanding how an implementation, upgrade or SAP project can impact an organisation; the importance of executive sponsorship of projects; embedding your project into business initiatives; getting the business to own system changes; keeping your team abreast of new SAP technologies; developing a learning culture within your team; building incentives for your team; encouraging self-education; identifying the tools available to self-educate

Virtualisation and Cloud InfrastructuresIdentifying the benefi ts of virtualising your SAP system; why do you need to virtualise? Best practice for SAP systems in virtual landscapes; SAP’s roadmap for applications in virtualised and cloud infrastructures; understanding the cost saving potentials; which SAP partner technologies are best suited to your business? Finding out how tools like VMware have worked in other companies; case studies - what has worked and what has not?

Portal Using SAP NetWeaver Portal to assist in UI design and integration; customising the Portal’s Universal Worklist; assessing the advantages of Portal over other UI tools; tips and tricks for implementing Portal; how to gain user acceptance of a portal; combining producer and consumer portals; experiences of creating a federated portal network; building a content rich experience for users

System Integration Enabling fl exible integration between SAP and other core Enterprise Applications; what is the TOGAF industry standard architecture framework? Using the SAP PI tool for system integration; hands-on experiences with SAP PI; how SOA can help and hinder the process; keeping business stakeholders in the loop; implementing User Authentication in an integrated environment

SAP Support and Knowledge BuildingIdentifying who to go to when something goes wrong; tips and tricks on getting the most out of SAP support; assessing whether your business could benefi t from SAP Premium Support; leveraging SAP Solution Manager for support issues; exploiting avenues of self-help; getting your super users to familiarise themselves with SAP Community Network, User Groups and online tools

Hot Topics

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Reporting and Analytics An understanding of how SAP BusinessObjects actually works in practice; examining the different tools within SAP BusinessObjects; learning how SAP BusinessObjects integrates with ERP; discovering how in-memory technologies can speed up access to your data for analysis; looking at what reporting tools are available on mobile platforms

High AvailabilityAppreciating the impact that virtualising your system will have on availability; managing scheduled downtime; the role of Solution Manager in handling business critical systems; assessing what service level metrics work and which don’t

Data ManagementSelecting the right database for your business; how does MaxDB compare to Oracle? Finding out what’s involved in migrating to a different data platform; looking at how in-memory technology can speed up accessing your data

Adobe FormsCase studies where Adobe Forms have improved a business process; deep dive into form technology, architecture and integration of Adobe interactive forms; an appreciation of the different frameworks within which the interactive forms can be used; fi nding out how Adobe Print Forms are fun, intuitive and easy; the step-by-step development of a custom form; SAP’s form strategy and technology roadmap

Workfl owUnderstanding the basics behind workfl ow administration; how to confi gure your workfl ow runtime environment in minutes; keeping your workfl ow running like a well-oiled machine; easily identifying issues that need care; rolling out workfl ow approval with minimal business impact; debugging workfl ow applications

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Meet the SAP Mentors & International Speakers

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Thomas Jung

SAP NetWeaver Product Manager, SAP Labs, LLC. (USA) (SAP Mentor)

Thomas Jung is an SAP NetWeaver Solution Manager focusing on Custom Development - particularly in the areas of ABAP, MDM APIs and UI Development Tools and Strategy. Before joining SAP Labs in 2006, Thomas was an applications developer for an SAP customer company. He was involved in SAP implementations at this customer as an ABAP Developer for nearly 10 years.

Thomas is also the co-author of the SAP Press Books, “Advanced BSP Programming” and “Next Generation ABAP Development”.

Kevin Benedict

Principal Consultant, Netcentric Strategies (USA) (SAP Mentor)

Kevin Benedict is a mobile and M2M industry analyst, SAP Mentor and SAP Top Contributor for enterprise mobility. He is a popular enterprise mobility consultant, writer and speaker on subjects related to mobile enterprise.

Kevin has over 22 years of experience working with enterprise software applications and has built a mobile enterprise software company from the ground up that experienced 100% year-over-year growth for 4 straight years.

Sue Keohan

SAP Workflow Specialist, Massachusetts Institute of Technology (MIT) Lincoln Laboratory (USA) (SAP Mentor)

Sue has worked with SAP since 1995 when MIT first began its’ SAP implementation. She has been involved with SAP Business Workflow development and administration since 1997 and in 2002, she transferred to MIT Lincoln Laboratory for a brand new SAP implementation. Sue helped form the ASUG Special Interest Group for Workflow and BPM, a group she is still actively supporting in a volunteer role. She is also the owner and administrator of the MIT-hosted Mailman list for Workflow Developers, SAP-WUG, which was formed back in the dark days before SCN Forums and yet remains a valuable resource for Workflow Developers to this day. In 2008, Sue was honoured to be named an SAP Mentor.

Jon Cocks

Advanced Technology, SAP Development - Global Services & Support, The Boeing Company (USA)

As a Technical Leader for the Boeing Company, Jon Cocks is responsible for designing and implementing cutting edge SAP NetWeaver solutions for multiple Boeing programs and customers. Jon has over 12 years of SAP experience supporting multiple implementations and multiple industries and has led technical teams supporting Federated Portal and Adobe Interactive Forms implementations. Additionally, Jon has pioneered custom User Interface solutions using Web Dynpro for ABAP and Business Server Pages.

Gunther Schmalzhaf

Product Manager Virtualisation and Adaptive Computing, SAP AG (Germany)

Gunther Schmalzhaf has worked for SAP AG since 2003. As Solution Manager he is responsible for the areas of virtualisation, adaptive computing and cloud technology. His focus is rolling out information and concepts to customers and partners in the areas of implementation, strategic development and landscape considerations of adaptive computing, virtualisation and cloud technology.

Gunther is also responsible for the relationship to SAP technology partners. Before that, he gained 10 years’ experience in working with ERP systems for customers and was a technical consultant with an SAP Technology Partner.

Matt Harding

Manager of Architecture, Aurora Energy Pty Ltd (SAP Mentor)

Matt Harding is Manager of Architecture at Aurora Energy in Tasmania accountable for all facets of architecture (enterprise, business, application, data and technology) and is also an SAP Mentor.

Matt has over 10 years of experience in enterprise application management and deployment specialising in requirements, design and development of innovative custom applications leveraging existing investments with a focus on simplicity but at the same time, a strong focus on the user/customer experience. Matt was the proud winner of the 2010 SAP TechEd in Las Vegas’ Demo Jam alongside Al Templeton.

Anne Kathrine Petterøe

Enterprise Platform Evangelist, Adobe Systems (Norway) (SAP Mentor)

Anne Kathrine is an Enterprise Platform Evangelist at Adobe. She works with rich user experiences in the enterprise space and the enterprise use of Adobe’s Flash platform, working with AIR, Flex, Flash and LiveCycle.

In her previous role she worked as an SAP consultant, focusing on the solutions from the SAP-Adobe alliance (Flex/Flash, RIAs and Interactive Forms).

Jim Spath

Technology Architect, Global Infrastructure, Operations and Security, Stanley Black & Decker, Inc. (USA) (SAP Mentor)

Jim Spath started programming FORTRAN in 1972, was an Oracle database administrator/developer starting in 1986 and began using SAP in 1997. Jim has been an active ASUG (America’s SAP Users Group) volunteer for many years and is currently the Year-round Community Facilitator for the Business Integration, Technology and Infrastructure (BITI) Community and is the Mobile Technologies SIG Program Chair. His current professional position is Technical Architect at Stanley Black & Decker in Corporate Shared Services, working with the Construction/Do It Yourself, Convergent Security Solutions, Engineered Fastening and Industrial & Automotive Repair divisions. At SAP TechEd ‘07, Jim was inducted into the mystical order of SAP Mentors. In 2008 and 2009, Jim was recognised as a top contributor for Technologies in the SAP Community Networks.

Ed Herrmann

Global Development Solution Architect, Colgate-Palmolive Company (USA) (SAP Mentor)

Ed Herrmann has over 10 years of SAP experience specialising in custom application architecture, design and ABAP development. He currently works for Colgate-Palmolive as a Solution Architect on the Global Development Architecture Team.

Ed is also a lead developer on the SAPlink open source project and a proud member of the Enterprise Geeks, SAP Mentors and Enterprise Irregulars.

Graham Robinson

Principal Consultant, Yelcho Systems Consulting (SAP Mentor)

Graham Robinson is an Independent Consultant with over 30 years in the Australian IT industry. Graham specialises in delivering practical, innovative and cost-effective solutions to his clients to help them maximise returns on their IT investments.

Graham has led technical support teams in the Banking and Finance, Public and IT Sectors. Graham’s ongoing contributions to the SAP Developer Network have been acknowledged with his appointment as an SAP Mentor.

Tony de Thomasis

SAP NetWeaver Practice Lead, Acclimation Pty Ltd (SAP Mentor)

Tony has been working with SAP software since 1986. He installed the first SAP R/2 system in Australia for Mobil Oil in 1989 and has had several years of Basis experience with large companies including National Australia Bank, Telstra, Coles Myer, Australia Post and BHP Billiton. Tony is keen on SAP NetWeaver system and landscape design, extracting the best out of the database, operating system, disk subsystem and server platform. He is very keen to virtualise, consolidate and reduce downtime. Most recently, Tony has taken the NetWeaver practice lead role for Acclimation where he provides NetWeaver advisory services focused on delivering innovation and operational excellence. This year Tony presented 3 sessions during SAP TechEd 2010 in Las Vegas as an SAP Mentor. His presentations always contain lots of hands on content and a story from the field.


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Conference OverviewSunday Special Interest Sessions

SAP Inside TrackLed by: Thomas Jung - SAP NetWeaver Product Manager, SAP Labs, LLC. (USA) (SAP Mentor) & Graham Robinson - Principal Consultant, Yelcho Systems Consulting (SAP Mentor)

Mastering SAP Technologies 2011 Demo Jam

13.00

18.00

Wednesday Workshops

Workshop 1: Advancing Up the SAP Solution Manager Totem Pole

Tony de Thomasis - SAP NetWeaver Practice Lead, Acclimation Pty Ltd (SAP Mentor) & Alandre Van Vuuren - Director, BPSE Consulting

Workshop 2: ABAP Development: Update Your Skills to SAP NetWeaver 7 and Beyond

Thomas Jung - SAP NetWeaver Product Manager, SAP Labs LLC (USA) (SAP Mentor) & Ed Herrmann - Global Development Solution Architect, Colgate-Palmolive Company (USA) (SAP Mentor)

Workshop 3: Enhancement Packages Revealed

Paul Fewster - Solution Architect SAP NetWeaver, SAP Australia Pty Ltd

08.30

Monday Conference Day OneRegistration/Arrival Tea & Coffee/Exhibition Viewing

Conference Opening and Chairperson’s Welcome

08.00

08.35

09.00

10.00

11.00

Opening Keynote Presentation: Real World Best Practices for Web Dynpro ABAP DevelopmentThomas Jung - SAP NetWeaver Product Manager, SAP Labs, LLC. (USA) (SAP Mentor)

Keynote Presentation: Mobilising SAP and Extending Value to the Enterprise Kevin Benedict - Principal Consultant, Netcentric Strategies (USA) (SAP Mentor)

Morning Tea & Coffee/Exhibition Viewing

A Day in the Life of a Workflow Administrator (Hey, It’s NOT Rocket Science!)Sue Keohan - SAP Workflow Specialist, Massachusetts Institute of Technology (MIT) Lincoln Laboratory (USA) (SAP Mentor)

Manage SAP Systems on Virtualisation and Cloud Infrastructures - SAP’s Comprehensive ApproachGunther Schmalzhaf - Product Manager Virtualisation and Adaptive Computing, SAP AG (Germany)

Agile Development in a Waterfall WorldEd Herrmann - Global Development Solution Architect, Colgate-Palmolive Company (USA) (SAP Mentor)

Patch, Upgrade, Or Enhance? What’s It To You?Jim Spath - Technology Architect, Global Infrastructure, Operations and Security, Stanley Black & Decker, Inc. (USA) (SAP Mentor)

12.35

11.40

Lunch/Exhibition Viewing

Afternoon Tea & Coffee/Exhibition Viewing

13.25

16.10

14.25

15.20

UI Design and Integration Using Enterprise Portal and Web Dynpro for ABAPJon Cocks - Advanced Technology, SAP Development - Global Services & Support, The Boeing Company (USA)

Realising The Full Benefits of SAP Identity Management Implementation Through HCM (HR) Integration Robert Budic - nXtgen SAP Security Lead, Corporate Express Australia Limited

Develop a Learning Culture in Your NetWeaver Team and Have Fun Doing It!John Moy - SAP NetWeaver Development Lead - SAP Services, Australia Post

Which IDES Template Was That? Professional Form Output From SAP (at Last)Gareth Ellem - Technical Lead Consultant, Australian Customs and Border Protection Service

Going Into the Cloud: Best Practice MethodologiesStuart Long - Senior Solutions Architect, HP Australia

What Does SAP Do To and For Your Organisation?Katrina Eadie - Organisational Change Manager, Oakton IT Ltd & Amy Davies - Organisational Change and Development Manager, The GPT Group

Duet Enterprise - Consume and Extend SAP Through Microsoft SharePoint and OfficePaul Fewster - Solution Architect SAP NetWeaver, SAP Australia Pty Ltd

Implementing SAP NetWeaver Portal To Assist In Delivering Key Business ProcessesSean Tolich - 1SAP Manager, BlueScope Steel Limited

SAP & SharePoint: How SharePoint is Providing Insight, Collaboration and Productivity Benefits at UGL LimitedRichard Frykberg - Director, IQX Business Solutions & Mike Ayling - General Manager ICT, UGL Limited

Choosing the Right UI StrategyAnne Kathrine Petterøe - Enterprise Platform Evangelist, Adobe Systems (Norway) (SAP Mentor)

Is the Tablet and Smart Phone You Have More Use Than Just Playing “Angry Birds”?Drew Stanton - National Technical Practice Manager, Extend Technologies

Solution Manager Top 10 Tips For Saving MoneyTony de Thomasis - NetWeaver Practice Lead, Acclimation Pty Ltd (SAP Mentor)

Special Guest Speaker - Tawera Nikau: Refusing To Quit

Mastering SAP Technologies Community Networking Drinks

Workflow Approval Anywhere - “It Saved You How Much?”Graham Robinson - Principal Consultant, Yelcho Systems Consulting (SAP Mentor)

17.40

18.40

16.45 SAP and Enterprise Integration: Why Can’t Our Enterprise Applications Just Get Along?Paul Williams - Enterprise Architect - Information Technology, Vector Limited (New Zealand)

Upgrading Your SAP System: The Airservices Australia ApproachStephen Caldicott - Manager Business Systems Integration, Airservices Australia

SAP BusinessObjects XI 3.1 End-to-End DemonstrationJoshua Fletcher - SAP BusinessObjects Team Lead, CSG Limited

TRACK A TRACK B TRACK C DEMO TRACK

Tuesday Conference Day Two8.30 Tea & Coffee/Exhibition Viewing

Unbelievably Super-Cool Tips for Debugging SAP WorkflowSue Keohan - SAP Workflow Specialist, Massachusetts Institute of Technology (MIT) Lincoln Laboratory (USA) (SAP Mentor)

Aiming For No Downtime? How You Can Get Near Absolute ZeroJim Spath - Technology Architect, Global Infrastructure, Operations and Security, Stanley Black & Decker, Inc. (USA) (SAP Mentor)

Operate SAP Systems on Various Partner Virtualisation TechnologiesGunther Schmalzhaf - Product Manager Virtualisation and Adaptive Computing, SAP AG (Germany)

The Design of Everyday AppsEd Herrmann - Global Development Solution Architect, Colgate-Palmolive Company (USA) (SAP Mentor)

9.55

9.00



10.45

13.10

11.25

12.20

Solution Manager is Not Just a Change Management Tool!Roshni Narayan - Applications Technical Manager, UGL Limited

Creating Mashup User Interfaces With the New Web Dynpro ABAP Page BuilderThomas Jung - SAP NetWeaver Product Manager, SAP Labs, LLC. (USA) (SAP Mentor)

Panel Discussion: Getting the Support You Need - and Fast! Led by: Stephen Silver - Director, LOCL

SAP Solution Manager - Learn Before You LeapJoshua Bankers - Manager - Service Transition, Fonterra Co-operative Group Limited (New Zealand)

Don’t Get Forgotten, Get In-Memory!Phillip Merrick - Solution Architect, SAP Australia Pty Ltd

From Paper to Mobile: How Timesheets Have EvolvedJason Lante - Senior Analyst Programmer, ETSA Utilities Pty Ltd

Custom Business Processes Without Modifying SAP: Is It Possible?Martin Cairns - SAP NetWeaver Solution Architect, SAP New Zealand Limited (New Zealand)

Recipes For the Perfect PI - Simple Ingredients for Complex RequirementsSascha Wenninger - Integration Architect, Australia Post

A Deep Dive Into SAP Interactive Forms by AdobeAnne Kathrine Petterøe - Enterprise Platform Evangelist, Adobe Systems (Norway) (SAP Mentor)

You Already Own It, So Why Aren’t You Using It? It’s Easier Than You Think…Stephen Silver - Director, LOCL

Build Offline Mobile Applications With Infrastructure and Skills You Already Have Alisdair Templeton - Senior Architect, Acclimation Pty Ltd

Making Your HTML5 Mobile Solution Intuitive and Look AwesomeMatt Harding - Manager of Architecture, Aurora Energy Pty Ltd (SAP Mentor)

Closing Keynote Presentation: Lessons Learned Federating PortalsJon Cocks - Advanced Technology, SAP Development - Global Services & Support, The Boeing Company (USA)

Mastering SAP Technologies Conference Close

Network Centric Operations Approach to SAP Enterprise MobilityKevin Benedict - Director, Netcentric Strategies (USA) (SAP Mentor)

15.05

16.15

14.10 We’re Migrating From Oracle To ....... What?!!Doug Phillips - Basis Consultant, CS Energy Limited

Virtual Insanity, Or the Right Time for a Virtual Reality?Mark Attard - SAP Technical Solution Architect, Information Services, Fonterra Co-operative Group Limited (New Zealand)

What’s Coming Next? - Latest Developments From SAP’s Innovation TeamAlexander Dreiling - Research Program Manager, SAP Research


Sunday 20th March13.00 - 16.00

18.00 - 19.00

SAP Inside TrackNow in its 6th year, SAP Inside Track will again raise the bar for Australian SAP Community events. The session is a jumpstart into the Mastering SAP Technologies event but is open to all SAP Community Network members - and if you are not a SCN member come along and we will join you up. Led by two of our most revered SAP Mentors, this is a not to be missed session!

This year, we will be joined by 9 SAP Mentors from around the world, as well as many of the speakers from the main event. This is your unique opportunity to meet these experts face-to-face, for an afternoon of learning, networking and fun. The discussion will run in 3-4 parallel sessions and the topics will range from Workflow to Web Dynpro, ABAP to Adobe Forms. As a community event, the discussions will be driven by the community - so come along prepared to engage, discuss, debate and contribute.

To secure your spot please sign up at the event Wiki page http://wiki.sdn.sap.com/wiki/display/events/SAP+Inside+Track+Sydney+2011

And don’t forget to include details on what topics you want to see covered - the discussion starts here!

Led by: Thomas Jung - SAP NetWeaver Product Manager, SAP Labs, LLC. (USA) (SAP Mentor) & Graham Robinson - Principal Consultant, Yelcho Systems Consulting (SAP Mentor)

To register for this session, please indicate your attendance on your registration form.

Demo Jam

Demo Jam has been one of the popular highlights of SAP TechEd for the past 5 years - and is now launching into Australia for the first time!

Some of the region’s leading techies will be coming to Mastering SAP Technologies 2011 to demo their new, electrifying technologies, applications or approaches at Demo Jam. Join us and many of your colleagues to watch an impressive list of live demos on stage. Everyone is competing for the ultimate glory - to earn the audience’s vote of best demo of the night. Demo Jam will be a nonstop, power-packed session, presented on Sunday evening.

Remember, this is a contest, so bring your enthusiasm to support your favourite demos! And as Australians were the winners of SAP TechEd’s 2010 Las Vegas Demo Jam there will be fierce competition!

Each entrant will have only 6 minutes each to prove the supremacy of their live, hands-on demonstration to the audience.

If you want the chance to be crowned the first Mastering SAP Technologies Demo Jam winner, please contact Sophie on [email protected] for more details on how to become a contestant. Submissions are welcome from all customer, partner and SAP entrants and the finalists for the night will be selected by the Mastering SAP Technologies Conference Advisory Committee.

To register for this session, please indicate your attendance on your registration form.

Monday 21st March08.00 Registration/Arrival Tea & Coffee/Exhibition Viewing

Conference Opening and Chairperson’s Welcome08.35

09.00 Opening Keynote Presentation: Real World Best Practices for Web Dynpro ABAP Development

This presentation will show best practice suggestions and examples for building “real-world” Web Dynpro ABAP applications. Thomas will discuss the best way to structure large scale applications in relation to topics such as:

• Using Floorplan Manager

• Comparing cross component context binding and shared assistance class

• Working with large amounts of data

• Tips and tricks for certain UI elements

• Performance optimisation and the trace tools that can be used in the Web Dynpro ABAP environment

Thomas Jung - SAP NetWeaver Product Manager, SAP Labs, LLC. (USA) (SAP Mentor)

10.00 Keynote Presentation: Mobilising SAP and Extending Value to the Enterprise

Kevin will explore the latest developments in SAP enterprise mobility, review different categories of mobile solutions in the SAP ecosystem and discuss best practices for planning and implementing enterprise mobility solutions in CRM/Field Services, Delivery and Asset Management.

This presentation will review the areas within the SAP ecosystem that companies are prioritising for mobile applications and explore the anticipated ROIs.

• Review the different types of mobile applications, mobile middleware and mobile micro-applications

• Mobilising EAM (Enterprise Asset Management) environments

• Mobilising Field Services

• Mobilising Delivery Systems

• Review the questions that IT departments want answered concerning enterprise mobility applications

• Understanding telemetry, telematics, augmented reality and M2M (Machine to Machine) and how they work with enterprise mobility in the SAP ecosystem

Kevin Benedict - Principal Consultant, Netcentric Strategies (USA) (SAP Mentor)

Morning Tea & Coffee/Exhibition Viewing11.00


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12.35

14.25

13.25

TRACK A TRACK B TRACK C


DEMO TRACK

Manage SAP Systems on Virtualisation and Cloud Infrastructures - SAP’s Comprehensive Approach

SAP customers are looking towards virtualisation and cloud technologies as well as application management tools to help increase business agility and reduce costs in the datacenter.

To help customers address this challenge, SAP is currently developing enabling technology as well as management tools and value added services to help customers deploy and manage existing SAP applications in virtualised and cloud infrastructures.

• Current state of the developed tools, future plans and roadmap details

• Demonstration

• Cost saving potentials

• User case studies

Gunther Schmalzhaf - Product Manager Virtualisation and Adaptive Computing, SAP AG (Germany)

Agile Development in a Waterfall World

In a world of high demand projects and constantly changing requirements, it is important to have a development team capable of quickly adapting and embracing change. In this presentation, you will hear the story of how the Colgate-Palmolive Global Development Team used agile development techniques to successfully implement their custom MDM solution.

• What is Agile Development?

• Agile vs. Waterfall

• Choosing an approach that is right for your team

• Being prepared to move on when something doesn’t work

• Learning to recognise acceptable changes vs. scope creep

• Importance of selling others and having champions for your ideas

Ed Herrmann - Global Development Solution Architect, Colgate-Palmolive Company (USA) (SAP Mentor)

Current SAP release: ECC 6.0Original go-live date: April 1996

Realising The Full Benefits of SAP Identity Management Implementation Through HCM (HR) Integration

As Corporate Express (CE) embarked on a major transformation program to replace the legacy systems with the SAP platform, the security team was busy looking at how to minimise the administration nightmare associated with managing users, passwords and role provisioning across more than 30 development clients and at the same time establish a solid framework for future production user lifecycle management. Although immediately obvious to the technical team, the benefits of SAP Identity Management had to be sold to the various business stakeholders (and to some repeatedly!). The ultimate benefits realised at CE were just as many as the inevitable integration pitfalls encountered along the way. For example, who would have thought that a simple quest for a “single source of truth” of employee phone numbers could have so many different answers?

This presentation will share CE’s SAP Identity Management journey and how the tool was used as a conduit for real business change. Learn how by integrating HCM (HR) actions and processes with the SAP Identity Management solution CE has managed to deliver greater process efficiencies, reduce cost and put responsibility for user and security management squarely where it belongs, back in the hands of business.

• Building a business case for SAP IdM

• CUA (Central User Administration) vs. SAP IdM - new terminology explained

• Pre-requisites for extracting maximum benefits from your IdM implementation

• Tips on setting up your HCM master data extracts using LDAP

• Benefits of SAP IdM

• Hear how CE uses HR actions like hiring, transfers and withdrawals to automatically trigger SAP user lifecycle management actions

Robert Budic - nXtgen SAP Security Lead, Corporate Express Australia Limited


Develop a Learning Culture in Your NetWeaver Team and Have Fun Doing It!

In 2008 Australia Post upgraded its SAP systems to the latest release and adopted a full suite of SAP NetWeaver components. As the SAP NetWeaver Development Lead, John faced the challenge of cultivating new NetWeaver skills and knowledge in his team, all with a limited training budget. Join this presentation for a journey in building NetWeaver skills and knowledge in a real team - from Shared Memory Objects to Web Dynpro with Floorplan Manager, from Adobe Flex to iPhone development. This presentation outlines the challenges faced, the ideas that worked, those that didn’t and some positive outcomes that were unexpected.

• OK, we upgraded the software but how do we upgrade the team?

• Learning strategies and approaches adopted

• How we built incentives into the process

• Case studies - a snapshot of knowledge building activities at Australia Post

• Weighing up the costs and the benefits

John Moy - SAP NetWeaver Development Lead - SAP Services, Australia Post

Current SAP release: ECC 6.04Original go-live date: August 1996

What Does SAP Do To and For Your Organisation?

Benjamin Franklin once noted that insanity is doing the same thing over and over again and expecting a different result. The end result of most SAP programs is a different organisation. A large SAP program can change the organisation’s function from its current form, but many organisations only realise this half way through a program and struggle to catch up.

As such, it is not unusual for benefits to only be realised after a second wave of improvement projects. When realised, the benefits can be significant and obvious. Katrina and Amy will talk through the specific challenges and benefits that arose in the organisation when implementing the GPT Finance SAP program:

• Visible executive sponsorship is vital

• Embed your SAP implementation, upgrade or new tool to your business initiatives

• Getting the business to own the change from the start

• Clear “to be” processes and organisational designs are key

• Measuring the progress to identify and celebrate quick wins along the way

• Training is not just about the new tool. It is the processes and governance as well

• Don’t discount impacts outside of the solution:

• Support and sustainability

• Business resources and their availability to the program

Katrina Eadie - Organisational Change Manager, Oakton IT Ltd & Amy Davies - Organisational Change and Development Manager, The GPT Group

Current SAP release: ECC 6.0Original go-live date: October 2010

Duet Enterprise - Consume and Extend SAP Through Microsoft SharePoint and Office

Introduce yourself to Duet Enterprise, a new joint product from SAP and Microsoft addressing the need to connect SAP applications with Microsoft SharePoint 2010 and Office 2010. Get an insight into how Duet Enterprise helps IT serve the business more effectively and enables all employees to consume and extend SAP from Microsoft SharePoint and Office.

See a demo of the software and the way users benefit from unified and simplified access to the information and actions they need, which, as a result, increase personal and team productivity. Step through the product functionality, solutions and architecture, as well as the planned timeline.

Paul Fewster - Solution Architect SAP NetWeaver, SAP Australia Pty Ltd

Choosing the Right UI Strategy

The world of user experience is changing rapidly and as we see new tools and more and more devices emerging there is an ever increasing focus on the user and their experience interacting with software. The demographics in organisations are changing and we slowly see a shift towards consumerisation of IT trends.

In this presentation Anne Kathrine will cover questions like what a good user experience is and why it matters. She will also talk about what the challenges of enterprise application development are and what is important when choosing the right UI strategy? Different users have different needs. You will gain an understanding of:

• SAP’s user interaction

• SAP’s UI infrastructure

• SAP’s UI clients

Anne Kathrine Petterøe - Enterprise Platform Evangelist, Adobe Systems (Norway) (SAP Mentor)

Is the Tablet and Smart Phone You Have More Use Than Just Playing “Angry Birds”?

Of course it is! Mobile technologies are changing the way we play, live and work. The ability to utilise SAP on hand-held devices is now a reality and organisations need to tap into this shifting paradigm in order to leverage their SAP investment and move their businesses to the next level. This presentation will provide an overview and live demonstration of how you can:

• Utilise SAP applications and reporting effectively across all types of mobile devices

• Effectively and easily deliver platform development and architectural requirements

• Empower your workforce whenever and wherever they are

• Future proof your current investment in mobile devices without breaking the bank

Drew Stanton - National Technical Practice Manager, Extend Technologies



11.40


A Day in the Life of a Workflow Administrator (Hey, It’s NOT Rocket Science!)

Many companies used to be afraid to implement because they didn’t know what ‘Workflow Administration’ entailed and it sounded just too darned scary to overcome. While it’s true that some special skills are necessary to ensure that your workflow environment continues to glide along, it’s not quite rocket science. The first thing a Workflow Administrator needs is to understand the basic components of any workflow. Learn how to configure your workflow runtime environment in minutes. Use standard SAP tools to ensure no task is left behind. Understand the basics behind workflow administration and make yourself invaluable to your company!

• Define the major components of a typical workflow - SAP BusinessObjects; Workflow Templates; Tasks; Events; Agent Determination

• Configure your workflow runtime environment

• Quickly identify issues that need care

• List several key transactions for a daily health check

• Grease the wheels to keep everything running well

Sue Keohan - SAP Workflow Specialist, Massachusetts Institute of Technology (MIT) Lincoln Laboratory (USA) (SAP Mentor)


UI Design and Integration Using Enterprise Portal and Web Dynpro for ABAP

The advances in User Interface (UI) technologies continuously drive user expectations on content and usability. Executives and Managers all expect content to be at their fingertips. Effective decision making is even more challenging. Learn how to combine multiple SAP technologies into a single cohesive user interface.

• When is SAP GUI not good enough?

• Web Dynpro for ABAP, Universal Worklist and SAP Workflow - powerful decision support

• Best practices in UI design

• Customising the Portal’s Universal Worklist

Jon Cocks - Advanced Technology, SAP Development - Global Services & Support, The Boeing Company (USA)


Going Into the Cloud: Best Practice Methodologies

Many companies are increasingly looking towards cloud and virtualisation technologies to improve business agility for their users, decrease TCO and increase service levels of their systems. There are a number of tools available to make this a reality and best practice methodologies to follow. Based on case studies, Stuart will take you through his experiences in a number of companies who have decided to go into the cloud.

• Why go virtual? Assessing the ROI for your business

• The infrastructure maturity model from HP

• Best practice implementation

• Case studies: What has worked, where?

Stuart Long - Senior Solutions Architect, HP Australia

SAP & SharePoint: How SharePoint is Providing Insight, Collaboration and Productivity Benefits at UGL Limited

SAP and SharePoint - get the best of both worlds today. Whilst UGL Limited has a significant investment in SAP, SharePoint is fast becoming the tool of choice for deploying business processes to staff. Currently running on SharePoint 2007, UGL Limited is using SharePoint web parts and InfoPath forms to provide casual users with seamless and more intuitive access to SAP functionality.

• SharePoint and SAP interoperability overview

• InfoPath forms for improved usability - internal products and services catalogue

• Integrating InfoPath forms and SAP workflow for non-core process - travel requests

• Search SAP using the Business Data Catalogue - vendor search

• SAP Web Part Composites - material and vendor profile pages

• Business Insights-time reporting combining SAP Service Order and Kronos time records

Richard Frykberg - Director, IQX Business Solutions & Mike Ayling - General Manager ICT, UGL Limited



Afternoon Tea & Coffee/Exhibition Viewing16.10

16.45


Workflow Approval Anywhere - “It Saved You How Much?”

Let’s throw out the playbook for SAP Workflow Approval. How would you design the workflow approval process if you could start afresh? What about something that works anywhere - online or offline? What about never having to login to SAP? What about not requiring any training? What if it worked with the latest release of ECC in the same way as it does with R/3 4.6? How much would it save you?

The NSW Department of Services, Technology and Administration (DSTA) runs an ERP system that supports more than 30 government agencies on a single SAP client. Find out how DSTA has rolled out workflow approval for purchasing, invoicing, GL Journals, ESS and MSS with minimal business impact.

Graham Robinson - Principal Consultant, Yelcho Systems Consulting (SAP Mentor)

SAP and Enterprise Integration: Why Can’t Our Enterprise Applications Just Get Along?

As businesses start to demand more agility from their Enterprise Applications, IT departments are being swamped with requests to integrate. Enterprise Architects are also using catchphrases like “Service Oriented Architecture” that are starting to get traction with business stakeholders. How does an IT department with SAP and a varied application eco-system, enable the development of integrated solutions that deliver on these promises? This presentation will discuss Vector’s new architectural strategy and integration approach and how you could leverage this in your business. An approach that has helped other large businesses deliver solutions that have enabled flexible integration between SAP and other core Enterprise Applications.

• But I thought SAP was hard to integrate?

• Standards - what are those?

• Transforming Vector’s integration architecture to allow the business to leverage SAP across the Enterprise by leveraging TOGAF

• Proprietary SAP APIs, Enterprise Services, which one to use, when and why?

• SAP - CRM, SRM, ERP, BW, Portal - centralised integration (via internal APIs) or loose coupling?

• How Vector is implementing User Authentication in an integrated environment

• How Vector is keeping our Business Stakeholders in the loop

• It’s all about the end-user experience!

Paul Williams - Enterprise Architect - Information Technology, Vector Limited (New Zealand)

Current SAP release: ECC 6.0Original go-live date: March 1998

Upgrading Your SAP System: The Airservices Australia Approach

Airservices Australia is undertaking a far-reaching Business Rationalisation Strategy that has included the upgrade of its SAP System from SAP 4.6c to SAP ECC 6 EhP 4. As well as taking you through the steps taken and results achieved, Stephen will show you that an upgrade is not all about technology - emphasising the importance of putting business requirements first!

• Why undertake a technical upgrade? Identifying what new solutions and possibilities will be available to your business

• Understanding the ROI of an upgrade and building a solid business case

• The importance of proper planning in the execution of an upgrade

• Testing: approach, scripts and go-live rehearsals

• Creating a seamless go-live to the new landscape: bridging strategies and contingency plans!

• What next? Using your new platform as a spring board for more and more improvements

• Looking to EhP 5: Helping the business identify what Enhancement Package functionality has merit

Stephen Caldicott - Manager Business Systems Integration, Airservices Australia

Current SAP release: ECC 6.04Original go-live date: June 2003

SAP BusinessObjects XI 3.1 End-to-End Demonstration

Many SAP clients are unaware of the complete business intelligence and information offering from SAP BusinessObjects. The purpose of this presentation is to be completely hands-on and work through the different tools and their usage within the SAP BusinessObjects platform.

One data-set will be used throughout the presentation, showcasing how SAP BusinessObjects works as a platform for your business intelligence requirements. Also included will be how the SAP BusinessObjects platform integrates with SAP and specific use-cases.

• Using Data Integrator to prepare your data

• Using Universe Designer to prepare the semantic layer

• Using Crystal Reports for printed operational reporting

• Using Web Intelligence Rich Client for ad hoc analysis

• Using Xcelsius for dashboards and what-if analysis

• Using Explorer for casually exploring your information

Joshua Fletcher - SAP BusinessObjects Team Lead, CSG Limited

17.40 Special Guest Speaker: Tawera Nikau: Refusing To Quit

Tawera made his name in the highly competitive world of rugby league, playing with South Auckland club Otahuhu before starting his professional career in England where he played with Castleford Tigers, Sheffield and Warrington. He later moved to Australia to join the Cronulla Sharks and then to the newly formed Melbourne Storm, where he was part of the 1999 premiership winning team.

A veteran of 19 tests for New Zealand as a forward, Tawera went on to captain the New Zealand Maori team at the Rugby League World Cup. Following his retirement from professional sport, Tawera is committed to giving back to the communities that have given him so much. He was the top billed fighter at the 2002 Fight for Life, raising tens of thousands of dollars for suicide prevention.

As acknowledgment for his contributions Tawera has recently been appointed as a Member of the New Zealand Order of Merit for Services to Rugby League and the community.

On a personal level Tawera has suffered his fair share of tragedy; in 2001 he lost his first wife leaving him with a young family of two to raise. In 2004 he had his right leg amputated due to complications from injuries suffered in a motorcycle accident. The traits that made Tawera into a sporting champion enabled him to fight back and make him an inspiration to anyone who has suffered adversity in their lives. He is a living example of someone who refuses to quit no matter how hard he is hit.

Mastering SAP Technologies Community Networking Drinks Sponsored by18.40

15.20


Patch, Upgrade, Or Enhance? What’s It To You?

No matter what software vendors call the very latest and greatest versions of their applications, from ERP on down, it’s always newer than what you’re running your business on. How to chart the path of least resistance and greatest payback, from here to there? Jim Spath has been an innocent bystander in SAP upgrades, service packs, fixes and more at Stanley Black & Decker for over 12 years. Learn what Jim has absorbed on this topic both on the job and as a ranking member of the America’s SAP Users Group, the SAP Mentor Community and the SAP Community Network moderator team.

• Give and take on upgrade presentations with ASUG and SAP TechEd

• How Power Tools has managed upgrade projects, back to R/3 3.0F

• Differences between upgrades, platform changes and Unicode conversions

• The secret sauce: dual stacks, ABAP and Java

• The chef’s special: SCM combined with Live Cache (from 3.x to 7.x)

Jim Spath - Technology Architect, Global Infrastructure, Operations and Security, Stanley Black & Decker, Inc. (USA) (SAP Mentor)

Current SAP release: R/3 4.7Original go-live date: April 1996

Which IDES Template Was That? Professional Form Output From SAP (at Last)

SAPScript was boring, tedious and fiddly. Smartforms were a massive improvement but - in the end - were a better development system for the same old thing. In a way it is lipstick on a pig. Adobe Print Forms have changed everything. Form development is now fun, intuitive and easy. Unlike SAPScript and Smartforms, developers actually own up to knowing how it works!

At Customs and Border Protection, Adobe forms have been used to replace the tired old IDES based output they had come to expect from SAP systems. This is a step-by-step guide to the development of a totally custom form for leave and provision portability for Government.

• Where to start - corporate templates and branding

• No, no. What do you want? Supplying the design we want rather than a best fit

• Filling in the blanks - where does the data come from?

• Knowledge transfer - empowering non-programmers using form development

• Output options - saving the trees

Gareth Ellem - Technical Lead Consultant, Australian Customs and Border Protection Service

Current SAP release: ECC 6.0

Implementing SAP NetWeaver Portal To Assist In Delivering Key Business Processes

BlueScope Steel’s 1SAP instance has evolved from its initial deployment in the SAP R/3 GUI to now operating a multi UI environment, where different views are available to support differing business environments. Key to this transformation has been the use of SAP’s NetWeaver Portal to deliver simple views to perform transactions and access reporting requirements.

The presentation will show how the Portal is now assisting in delivering key business process in ESS and MSS, vendor facing online service entry and up to date accounts management, cutting down Plant Maintenance functionality, BI reporting and SRM.

• Why implement NetWeaver Portal? A comparison to other UI tools

• The implementation: hurdles and things to watch out for

• Gaining user acceptance of the portal

• Lessons learned and next steps

Sean Tolich - 1SAP Manager, BlueScope Steel Limited


Solution Manager Top 10 Tips For Saving Money

Back by popular demand - watch the Solution Manager top ten tips as delivered for SAP TechEd Las Vegas. This year, the top 10 tips will be supplemented by SAP BusinessObjects dashboards, the integration of a mobile user interface and some hints on where to learn the tips for yourself. This presentation will have the mandatory 5 slides and will then launch into a full hands-on demo. Each hands-on demo will be supplemented by an SDN weblog and YouTube video. As a special incentive, the last Solution Manager tip will be chosen interactively by the audience from a pool of potential Solution Manager tips. Just like your own Solution Manager reality show - but way less cool!

In this presentation, Tony will select and demonstrate 10 tips from the following Solution Manager feature list - live without a net:

• Enhanced early-watch alerts for your solution• Security Optimisation Service• Custom Development Management Cockpit• Landscape Verification• BMC AppSight• Landscape reporting• IT Performance Reporting• Portal Activity Reporting• Data Volume Management• Configuration Validation

Tony de Thomasis - NetWeaver Practice Lead, Acclimation Pty Ltd (SAP Mentor)

• RCA Change reporting• Hot News• Maintenance Certificates• Central System Administration• Central SAP Service Connections• CA Wily Introscope• Redwood Central Processing Scheduler• ChaRM• Maintenance Optimiser• Service Level Reports


11.25

10.45


Operate SAP Systems on Various Partner Virtualisation Technologies

“Is my SAP release supported by SAP on the virtualisation solution offered by my virtualisation vendor?” This is one of the most frequently asked questions by customers nowadays.

SAP helps customers to operate their SAP solutions on a broad set of different virtualisation technologies via support statements and defined support procedures together with technology partners.

This presentation helps you to find the best solution for your SAP landscape and gives an overview of which functionalities of the SAP application server optimise the operation in virtual environments.

• Which virtualisation and cloud technologies are supported by SAP?

• Best Practice for SAP Systems in virtual landscapes

• SAP Application Server in virtual environments

Gunther Schmalzhaf - Product Manager Virtualisation and Adaptive Computing, SAP AG (Germany)

Panel Discussion: Getting the Support You Need - and Fast!

When things go wrong with your system, who do you turn to for advice? And when you’re installing something new, who can you get guidance from?

This interactive presentation will share tips and tricks on how to get the most out of SAP support - in Australia and globally. Our panellists will show you that sometimes you need to think outside the box to get the guidance you need, fast. We will be looking to you to share your experiences, tips and tricks!

• Knowing which support questions are best fielded by SAP

• What does your SAP maintenance fee entitle you to?

• How can SAP Premium Support help?

• Tips and tricks for getting the most out of SAP Support

• How can SAP Solution Manager assist?

• How does your internal support organisation map to SAP’s?

• What avenues of self-help can you exploit? What tools and forums are available online?

• Are you leveraging the SAP Community Network, or is it leveraging you?

• Is your company a member of the SAP User Group? More than one?

• How well do your super users exploit these ‘free’ resources?

Panellists: Jim Spath - Technology Architect, Global Infrastructure, Operations and Security, Stanley Black & Decker, Inc. (USA) (SAP Mentor); Stephen Caldicott - Manager Business Systems Integration, Airservices Australia & Sean Tolich - 1SAP Manager, BlueScope Steel Limited

Custom Business Processes Without Modifying SAP: Is It Possible?

Is your organisation still full of manual work arounds or paper based processes even after implementing SAP? Do you have teams of ABAP developers building support for custom processes to meet organisational demands? Perhaps it’s time to look at a different approach. SAP NetWeaver Business Process Management provides the tooling to support custom processes or automating slow inefficient manual processes.

• Get an understanding of SAP NetWeaver Business Process Management

• See how customers have already used this solution to support their own specific process requirements.

• See what implementation tools are available to assist you implementation of custom processes

Martin Cairns - SAP NetWeaver Solution Architect, SAP New Zealand Limited (New Zealand)

Build Offline Mobile Applications With Infrastructure and Skills You Already Have

Offline mobile applications have always needed specialist skills and infrastructure. The SAP Mobile Middleware, as well as the newly acquired Sybase Mobile platform add complexity and new skill sets to an already complicated IT Landscape. Often this becomes a barrier to adoption, delaying or preventing the introduction of Mobile Applications to the Enterprise.

With the development of the HTML5 Specification and the adoption of this standard by mobile browsers such as Safari and Chrome, the development of offline mobile applications for the iPhone, iPad and Android has just become a lot easier and less costly. These applications can be delivered via BSP, or directly from the ICM, meaning that mobile applications can be run from infrastructure you already have and without your team having to be trained in Objective C, or learn the details of the latest Mobile Enterprise Application Platform.

In this hands-on demo Alisdair will build a working offline mobile application for the iPad, showing what SAP skills are needed, how simply it can be done and walk you through the application that won the SAP TechEd Las Vegas 2010 Demo Jam!

• How HTML5 allows us to create rich offline mobile applications using just HTML, Java Script and CSS

• How to use AJAX to integrate you Mobile Application with your SAP Backend

• What Java Script libraries are available to help you with the development of your mobile application

• What offline storage mechanisms are provided by today’s mobile browsers and what is coming as part of the HTML5 specification

Alisdair Templeton - Senior Architect, Acclimation Pty Ltd


9.55


Aiming For No Downtime? How You Can Get Near Absolute Zero

While “non-stop” hardware for applications like airline reservations or air traffic control are on the pricey side, how can you gather no-nonsense ideas for moving to a higher plane of service delivery? DBA/Basis/System/Network administrators want to stay invisible, giving them a semblance of a social life. What has helped Stanley Black & Decker minimise planned and unplanned outages, how do VMWare and IBM’s Live Partition Mobility work in the real world and not just on the slide deck?

• What service level metrics work and what don’t?

• How to manage scheduled downtime, from partial to full

• What are the best processes to learn from any mistakes?

• Virtualisation, energy savings and sustainability - have they panned out?

• What’s in the next generation?

Jim Spath - Technology Architect, Global Infrastructure, Operations and Security, Stanley Black & Decker, Inc. (USA) (SAP Mentor)

Current SAP release: R/3 4.7Original go-live gate: April 1996

Creating Mashup User Interfaces With the New Web Dynpro ABAP Page Builder

The Web Dynpro ABAP Page Builder in SAP NetWeaver 7.0 enhancement package 2 is a new runtime authoring and end-user personalisation environment to easily define, structure or enrich Web Dynpro ABAP application UIs with reusable UI parts (named Web Dynpro ABAP CHIPs) code free. It also provides a Side Panel for complementary information needed to enhance or augment the primary content area of the main Web Dynpro ABAP application.

This hands-on presentation will introduce you to the concept and capabilities of the Web Dynpro ABAP Page Builder, to the creation of your own Web Dynpro ABAP mashup applications using CHIPs and to the enhancement of your existing Web Dynpro ABAP applications with a Side Panel.

Thomas Jung - SAP NetWeaver Product Manager, SAP Labs, LLC. (USA) (SAP Mentor)

From Paper to Mobile: How Timesheets Have Evolved

How do you effectively capture timesheet data for 1200 users? ETSA Utilities have implemented several approaches, originally using administrative staff to enter the data manually into SAP. The paper timesheet forms were then consolidated into a consistent layout so the process could be automated using OCR technology. This removed the majority of the administration overhead but still involved some manual processing. In 2010, they began the rollout of a non-SAP mobile solution which includes the ability to create timesheets in SAP using Web Services. This process allows for seamless loading of data between systems. This presentation will explore the technology available in this journey to enter data into SAP and why decisions were made to use or not use each them including:

• Uploading files into SAP

• Remote Function Calls (RFCs)

• Web Services

• PI/XI - SAP NetWeaver Exchange Infrastructure

• Adobe Interactive PDF forms

Jason Lante - Senior Analyst Programmer, ETSA Utilities Pty Ltd

Current SAP release: ECC 6.0 Original go-live date: December 1997

You Already Own It, So Why Aren’t You Using It? It’s Easier Than You Think…

We now have so many tools available within our SAP environments to automate, integrate and simplify our business processes. From Web Dynpro to Interactive Forms, to Web Services... the opportunities are limitless.

Using the NetWeaver technology toolbox LOCL have designed and delivered a solution that brings together many of these technologies in an online customer application form. See the application process, the solution and a hands on demo of how easy it can be!!

• What do I already own?

• How can this stuff actually be used?

• Practical applications of Web Dynpro, Adobe Interactive Forms, Adobe Print Forms

• Demonstration to show how easy it can be to automate your clunky processes!

Stephen Silver - Director, LOCL

9.00


Unbelievably Super-Cool Tips for Debugging SAP Workflow

This presentation will provide workflow developers (ABAPers included!) with the tools to look ‘under the hood’ in order to debug their workflow applications. It will use real workflow scenarios to demonstrate a variety of methods to debug your workflows - from the basics of raising events to start your workflow to more in-depth debugging tips and tricks. If there is workflow development going on in your implementation, this presentation is a must-see.

• Learn how to use SAP-delivered tools for first-level diagnostics of workflow issues

• Discover how to use common developer tactics for deeper debugging and analysis of workflow issues

• Learn how to use special workflow tricks to take a deep-dive into the system and see where your workflow’s issues are

• Additional resources will be made available

Sue Keohan - SAP Workflow Specialist, Massachusetts Institute of Technology (MIT) Lincoln Laboratory (USA) (SAP Mentor)


Solution Manager is Not Just a Change Management Tool!

With the establishment of a shared service model supporting a new SAP Implementation across the three engineering businesses at UGL Limited, the challenges were many. With a data centre migration, production systems needed to be resized and upgraded.

Solution Manager was an enabler for the upgrade. Technically it became very simple to work out and download support pack dependencies across the entire landscape. Business processes needed to be updated in Solution Manager to enable EhP 4 upgrade testing. They recognised the benefits Solution Manager provided in multiple areas.

After the upgrade, commitment and dedication of resources was assigned to the system technically and functionally to realise its full benefit. Currently, UGL Limited uses Solution Manager for:

• Monitoring - availability and critical alerts for over 25 SAP systems

• Business Process Monitoring of critical business processes providing visibility of failed processes in the business

• Test Management - automation of tests for projects and major releases

• Solution Documentation - centralised storage for processes and projects

Roshni will take you through all of the above as well as outlining the challenges, hurdles and business benefits that Solution Manager has reaped at UGL Limited.

Roshni Narayan - Applications Technical Manager, UGL Limited


Don’t Get Forgotten, Get In-Memory!

Every now and then, someone glances at the everyday and reveals something entirely new. A new way of seeing; a new way of thinking. Einstein once remarked: “We can’t solve problems by using the same kind of thinking we used when we created them”.

Is your business challenged with how to:

• Instantly analyse customer behaviour and react to market changes quickly?

• Reduce your month end closing period and respond to necessary changes faster?

• Analyse and match the supply and demand pipeline in real time?

SAP in-memory technology enables a 360° real-time visibility view of your business and transfers you to go from “what happened yesterday?” behaviour to “what’s happening now?” management of your business.

In this presentation we’ll explore the state of play, look at the technology that enables modern business applications and how using it in new and innovative ways can enable us to do what our fearless leaders constantly demand: do more with less.

And whilst it all seems so new, you’ll learn about existing solutions that exploit in-memory technologies in supply chain (live Cache), analytics (BW Accelerator) and search (Enterprise Search) that are ready for you to deploy today. Finally, we’ll delve into some emerging solutions, such as HANA, that offer exciting possibilities for both existing and new SAP customers.

This presentation will benefit anyone looking to understand a new way of approaching business applications technology. In-memory technology adoption is set to explode, so don’t get forgotten...

Phillip Merrick - Solution Architect, SAP Australia Pty Ltd

A Deep Dive Into SAP Interactive Forms by Adobe

SAP Interactive Forms by Adobe is a technology jointly built by SAP and Adobe. This presentation will give you the opportunity to take a deep dive into the product and the technology.

• An overview over the product and the underlying technology

• The architecture, which components are needed for using SAP Interactive Forms by Adobe and the SAP system integration

• An overview over the variety of different frameworks within which the interactive forms can be used

• Business scenarios which leverage form based processes

• An overview over SAP’s form strategy and technology roadmap

Anne Katherine Petterøe - Enterprise Platform Evangelist, Adobe Systems (Norway) (SAP Mentor)

Tuesday 22nd March08.30 Tea & Coffee/Exhibition Viewing

19 19

Lunch/Exhibition Viewing13.10

14.10

TRACK A TRACK B

Network Centric Operations Approach to SAP Enterprise Mobility

This presentation will explore the convergence of several different technologies including: SAP enterprise mobility, geospatial awareness (GPS), augmented reality, business intelligence and M2M (machine to machine) technologies, with evolving field services management and decision-making strategies. This convergence has resulted in a new “Networked Field Service” model.

The military has made huge investments related to the implementation of Network-Centric Warfare technologies, remote wireless sensors and mobile data collection strategies that are influencing how field services organisations operate and how enterprise asset management is conducted today. This presentation will explore these concepts and benefits and learn how they can be implemented in SAP environments.

In addition to the technology, you will discover how field services organisations can take advantage of the advances in management and decision making models that are now possible with a networked field services organisation.

• Understand how enterprise mobility, M2M technologies, geospatial knowledge and business intelligence work together in the SAP ecosystem

• Understand how these technologies impact management decision making in SAP environments

• Review examples, case studies and results

Kevin Benedict - Director, Netcentric Strategies (USA) (SAP Mentor)

We’re Migrating From Oracle To ....... What?!!

When CS Energy’s IT department was asked to trim their budget, migrating all their SAP systems from Oracle to MaxDB was one of the options selected. The decision met the CFO’s key criteria (i.e. saving money) but how does MaxDB compare with Oracle for performance and reliability (which were not part of the CFO’s criteria) and what is involved in migrating to a different platform?

• What’s involved in migrating to MaxDB?

• How is MaxDB different to Oracle?

• The good, the bad and the plain weird

• The lessons learnt

• Would we go back?... no

Doug Phillips - Basis Consultant, CS Energy Limited

Current SAP release: ERP 6Original go-live date: December 1999

15.05

16.15

Closing Keynote Presentation: Lessons Learned Federating Portals

As if the SAP NetWeaver landscape wasn’t complicated enough. Now you have to figure out how to merge multiple portals together into a single user interface. Learn how the Boeing Company merged producer BI content and consumer content into a single cohesive interface using a Federated Portal Network.

• What is a Federated Portal Network?

• Building a content-rich experience for Users

• Combining Producer and Consumer portals

• Understanding the Portal architecture and how it handles producer content

Jon Cocks - Advanced Technology, SAP Development - Global Services & Support, The Boeing Company (USA)


Mastering SAP Technologies Conference Close

TRACK C DEMO TRACK

Virtual Insanity, Or the Right Time for a Virtual Reality?

While many are considering when, or even whether, to virtualise their SAP landscape, few have actually ventured much beyond Dev and QA. Back in June 2010 Fonterra completed a project to virtualise their entire SAP environment. In this presentation they share some of their key experiences along this journey and highlight some of the benefits they have experienced in the first 9 months:

• What was the burning platform that forced Fonterra to jump?

• Virtual elephants are still big - how did they eat this one? Including a high level project overview, testing approach and go-live experiences

• But what about sizing and performance? Including an overview of the VMware environment, server sizing, capacity management and performance monitoring

• Did it do what it said on the tin? Including a view of the benefits/limitations of virtualisation for high availability, flexibility and resource usage

Mark Attard - SAP Technical Solution Architect, Information Services, Fonterra Co-operative Group Limited (New Zealand)


What’s Coming Next? - Latest Developments From SAP’s Innovation Team

SAP’s Australian innovation team has been working on a range of software novelties over the past 12 months, some of which they will share with the audience in this hands-on demo session. Based on business-user centric application innovation Alexander will show a selection of research prototypes that build on top of existing SAP software.

• What happened to the innovations that were demoed last year?

• An ‘Augmented Reality for the Enterprise’ application

• A Business Process Management project that is investigating support for long-running business processes with multiple participants during process execution

Alexander Dreiling - Research Program Manager, SAP Research


12.20


The Design of Everyday Apps

When implementing a custom development project, proper application architecture and design is key for performance, reliability, support, scalability and overall user satisfaction.

In this presentation, you will hear about the tools, experiences, pains, learnings and successes of the Colgate-Palmolive custom MDM solution that was implemented successfully around the world.

• Instilling a proper design mindset in your development team

• Choosing the right tools for the job

• Importance of separation of concerns using classes, components, layers and abstraction

• ABAP OO, Web Dynpro for ABAP, Floorplan Manager, BRF+

• The advantages of leveraging SAP’s business rules capabilities

• Overall balance of a proper custom solution while avoiding over-engineering

Ed Herrmann - Global Development Solution Architect, Colgate-Palmolive Company (USA) (SAP Mentor)


SAP Solution Manager - Learn Before You Leap

Fonterra had a programme of work that included hardware re-platforming, application version upgrades, support pack and Enhancement package implementation to their existing SAP environment. A foundation was needed prior to implementing these projects as they wanted to make sure they had learnt from previous experiences!! Management and maintenance of Fonterra’s SAP solution was key to this foundation and needed to be the leading initiative. This presentation contains a number of gotcha’s, watcha’s and ‘ah ha’ moments that they encountered on their journey using SAP Solution Manager’s Change Management, Root Cause Analysis, Implementation/Upgrade, Test Management, Job Management, Solution Documentation Assistant, System Landscape Management, Administration, System Administration and System Monitoring.

• Tying down the scope

• Technical vs. process

• What functionality?

• Implementation

• Who do we listen to?

• Options a plenty

• What did Fonterra end up with?

• Solution Summary

• What next?

Joshua Bankers - Manager - Service Transition, Fonterra Co-operative Group Limited (New Zealand)


Recipes for the Perfect PI - Simple Ingredients for Complex Requirements

Over the past few years, SAP PI has become a lot more capable as an integration technology in its own right and now does a whole lot more than IDoc interfaces and ccBPMs!

Australia Post needed to feed various central systems in real-time with up to 750,000 retail transactions per day from 3,500 stores nationwide - and wanted to use SAP PI for this.

Hear how Australia Post leveraged SAP enterprise services, the PI Advanced Adapter Engine and all of the fancy new SOA tools to meet this challenge with an interface designed for scalability and extensibility and without ccBPMs!

• Understand the techniques available for high-volume scenarios

• Design patterns to avoid when trying to build for performance and scalability

• How SOA can both help and hinder progress

• Design-time governance: Don’t over-do it!

• The importance of the right people on your project

• …and there is always a newer version…

Sascha Wenninger - Integration Architect, Australia Post

Current SAP release: ECC 6.04Original go-live date: August 1996

Making Your HTML5 Mobile Solution Intuitive and Look Awesome

Creating a mobile application that looks great and works well is essential in selling your new concept back to the business and making it a practical application for users.

Developing a functional offline mobile application can be relatively easy using HTML5. But how can you make it look awesome? And how can you make the application run intuitively and optimally wherever you are in the world?

Taking a basic looking HTML5 prototype, Matt will show you how to make your mobile application look and feel like its 2011 - not from the year 2000.

This demo will take you through the following:

• What questions to ask before you build your mobile application and what you need to do to sell the idea

• Building of a mobile and desktop friendly enterprise web application (focussing on the HTML and CSS side) - it’s not hard, but boy can it be tricky when you want to make it standard on all browsers

• Demonstrating how easy it is to rebrand the application with minimal fuss and no re-work when using the right approaches

• Giving you Tips and Tricks when it comes to formatting web pages for maximum effect but with minimal effort

• Giving you Tips and Tricks on how to make your application run optimally no matter where you are in the world, or how little bandwidth you may be experiencing

Matt Harding - Manager of Architecture, Aurora Energy Pty Ltd (SAP Mentor)


Wednesday 23rd March The workshops are optional and separately bookable and will run from 9.00am to 3.00pm (places are limited, you may attend only one and preference will be given to conference attendees). Registration opens at 8.30am and morning tea and lunch are included.




Come and listen to two of the founders of Enterprise Geeks as they take you on a journey of discovery through the world of cutting edge ABAP development.

This workshop focuses on introducing new development technologies (Enterprise Services, Web Dynpro, etc.), but in a connected and practical example. This way the workshop will also touch on cross-technology topics and overall architecture.

The workshop is completely updated from previous years and now includes topics like Business Rules Framework Plus (BRF+), Asynchronous Point to Point Enterprise Services and Web Dynpro ABAP Floorplan Manager, Generic UI Building Blocks and Feeder Classes.

Led by: Thomas Jung - SAP NetWeaver Product Manager, SAP Labs LLC (USA) (SAP Mentor) & Ed Herrmann - Global Development Solution Architect, Colgate-Palmolive Company (USA) (SAP Mentor)

What do the SAP Enhancement Packages (EhPs) mean for SAP customers? What do they do? Why are they needed? And how do you go about discovering, installing, activating and testing them? With insights from SAP’s Paul Fewster and customer experiences, this in-depth look at Enhancement Packages will go a long way towards answering your EhP questions. Topics covered in the workshop will include:

• Why Enhancement Packages are important

• The SAP ERP release strategy

• Enhancement Package Objectives

• Where do they fit into a software maintenance strategy?

• What is the difference between Enhancement Packages and Support Packages?

• Understand the EhP lifecycle - how to discover, install, activate and test them!

• What’s offered in EhPs - generic enhancements, industry specific enhancement, ERP simplification and Enterprise Service Bundles

• How to discover information on EhPs - service marketplace, release notes, documentation, test cases and so on

• An example of an enhancement - demo of a business function, switches, packages and enhancements

• Installation and activation - pre-requisites, Solution Manager Main Optimiser, SAINT, JSPM and the new Enhancement Package Installer

• ERP Simplification delivered through Enhancement Packages - demos of∙ Portal roles, NetWeaver Business Client, Power Lists, Web Dynpro ABAP applications

• The new Web Dynpro Floor Plan Manager and its usage in EhP 4

• Business Suite Innovations 2010 - ERP 6.0 EhP 1, CRM 7.0 EhP 1, SCM 7.0 EhP 1, PLM 7.0 EhP 1 and SRM 7.0 EhP 1

• Enterprise Services Bundles in EhPs - demos of bundles, Enterprise Services in action and how they work in ERP

• Customer experiences with enhancement packages

Led by: Paul Fewster - Solution Architect SAP NetWeaver, SAP Australia Pty Ltd

Learn how to roll out a powerful SAP Solution Manager strategy - both technically and from a business process perspective. Understand the dependencies, challenges and the safest way to carve out your own SAP Solution Manager totem pole - one accomplishment after the next. Get your dose of hands-on tuition from two Senior SAP Technicians who do this for a living. Understand how to logically implement a comprehensive ALM deployment step-by-step. Learn more about Solution Extensions; understand the dependencies, challenges and benefits of advancing your ALM usage.

Create a Solution Manager “Global Template” Scenario

Create a core set of business processes that are designed and rolled out on a global basis:

• Template Project Definition (SOLAR_PROJECT_ADMIN)

• Using SOLMAN and template projects to capture a global template with common business scenarios and then extend it for local variations and non-standardised business scenarios

• SOLMAN Project Maintenance (SOLAR01)

• Determine where business scenarios have been assigned to the templates from the project definition. Assign transactional scenarios and master data scenarios to the global template

• Implementation Projects & Template Projects

• Use this method in SOLMAN to build implementation projects from template projects to allow you to reuse and update project artefacts giving you a jump start on value adding activities that should bring value to your business

Solution Manager System Landscape Documentation

Use standard Solution Manager Functionality to create an up to date list of systems in the landscape:

• Using transaction SMSY to create a complete list of systems and patch levels in the landscape. This list will be downloaded to excel for distribution

• Using transaction DSWP we create a graphic representation of the landscape grouped by Solution. This list will be downloaded to PowerPoint for distribution

Use BMC AppSight to Trace Transactions Across the Network

Learn how to install the BMC AppSight Black box recorder GUI and run a trace. Learn about what trace data is available and how to use various SAP trace templates.

Use CA Wily Introscope and trace your J2EE sessions

We install the CA Wily Introscope Workstation and learn the main features of CA Wily. Learn how to trace, create reports and understand the investigator screens.

Implement Daily Checks Using Solution Manager

Use the Solution Manager Central Systems Administration to establish a comprehensive list of periodic manual checks to be performed.

Validate Configuration Using Solution Manager

Learn how to use the Solution Manager Configuration Validation application to compare and validate configuration between one reference system and several target systems. Compare several systems and check for version mismatch.

Led by: Tony de Thomasis - SAP NetWeaver Practice Lead, Acclimation Pty Ltd (SAP Mentor) & Alandre Van Vuuren - Director, BPSE Consulting


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The SDN Community

A growing community of over one million members, the SAP Developer Network (SDN) is the largest of the SAP Communities of Innovation. SDN is the site where SAP developers, analysts, consultants, integrators and administrators connect and co-innovate with their peers, using a combination of active discussion forums, blogs and wikis.

Find out more at: http://sdn.sap.com

Leading companies realise that to succeed, they must deploy strategies faster than the competition – and close the gap between strategic goals and operational execution. With platform technology from SAP, you can keep your competitive edge with agile operations that can support continuous business improvement.

Visit www.sap.com/australia

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Experience a Uniquely Curated Three-Day ProgramUsing a uniquely crafted research methodology - a series of Round Table Discussions conducted with SAP Professionals from around Australia and New Zealand - and expertly guided by a Conference Advisory Team, we have created a program featuring 49 presentations, workshops and sessions that give you answers to current challenges and inspiration to embrace future opportunities.

Gather Information You Won’t Get Anywhere ElseThis is the only event of its kind in the region. Where Business and IT professionals from organisations using SAP come together in the same place at the same time for three days. Someone in this community has the answer to your most pressing business or technical challenge.

Meet the SAP MentorsThe Mentors are subject-matter experts who are passionate about SAP and sharing their opinions and insights with the global SAP community. They have early access to information on products and programs and signifi cant visibility in the on-line communities as well as at SAP events such as SAP TechEd.

Immerse and Network in an Existing and Thriving CommunityIn its 6th year, Mastering SAP Technologies is renowned as a place where delegates, speakers, sponsors and experts engage with one other. Tap into their collective wisdom, share valuable insights and discuss new ways and ideas during tea and lunch, in between sessions, at speaker’s corner, over a drink at the networking drinks…. and beyond.

Engage with Leading SAP VendorsSee all the best tools in one place. You’ll have ample opportunity to speak frankly with leading vendors and creative start-ups to fi nd the right tools and technologies for your business. The exhibition features selected partners who understand the business of organisations using SAP and are serious about helping you make the smartest IT and business investments.

Acquire Exclusive Access to Collaboration Tools and ResourcesUtilise our series of online tools and onsite forums for connecting with other attendees before, during and after the conference. You will receive a networking list with contact details for all attendees. You also get exclusive electronic access to all content after the conference plus access to all presentations from the previous SAP Technologies Conferences.

Attain Professional Development and Improve Your SkillsReturn to the offi ce with new knowledge, enhanced skills and a renewed sense of confi dence in your abilities and your organisation’s technology direction. You’ll hear essential tips and techniques from leading experts, designed to help sharpen your skills and accelerate your career growth.

Look Outside of Your Organisation and Your IndustryAs good as it is to focus on investment in consulting and internal training, this conference is a great platform to assess (with comparative data and robust conversation) your strengths, weaknesses, costs and decision making against other organisations both inside and outside your industry.

Play Your Part in the SAP Technologies CommunityYes, it’s great to learn from others but we know that there is more gratifi cation in giving than in receiving. Open your mind to new opportunities and be challenged to consider new ideas and theories. Open your heart to new friends and colleagues and be inspired and encouraged. This conference is thoughtfully designed to be a place to capture perspectives, engage in brave and important conversations and pinpoint new and different ways to improve both professionally and personally.

Hedge Your Attendance with a 100% Investment-Back GuaranteeIf for any reason you believe you did not get value from attending Mastering SAP Technologies, we will refund your entire registration fee.

Ten Reasons to Attend Mastering SAP Technologies

Each year, more SAP customers choose HP - trusting our experienced professionals to design SAP ecosystems, built on future-focused IT infrastructure. Through a collaborative partnership spanning over 20 years, HP & SAP, an AllianceOne partner, have worked in partnership to create new business capabilities for our customers. Together, we offer innovative solutions that help customers of all sizes, in all industries, create a more competitive future.

www.hp.com

With more than 30,000 SAP-skilled professionals globally and a 30-year history of working closely with SAP, we delivered more than 1,500 SAP projects in 2009 for the world’s leading companies and public service organisations. These projects range from upgrades and system replacements to enterprise-wide transformational change initiatives.

To fi nd out more, visit us at:www.accenture.com/sap

Oakton is one of Australia’s leading technology and business consulting services companies and is listed on the ASX. Oakton helps some of Australia’s largest organisations across a range of industry sectors meet their technology and business needs through its fl exible, cost-effective and results-driven approach to service delivery. Oakton provides SAP architecture and consulting services to enterprise clients and government agencies looking to introduce new SAP capability, or to develop their existing SAP investments and infrastructure.www.oakton.com.au

The BPX Community

The Business Process Expert community is the largest business process community in the world, bridging the gap between business and IT to address the needs of organisations seeking to improve their business process agility.

Find out more at: http://bpx.sap.com


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Contact The Eventful Group to RegisterMail: 54 Victoria Street, McMahons Point

NSW, 2060, AustraliaPhone: +61 2 9955 7400 Fax: +61 2 9955 3899Web: www.masteringsap.com/tech Email: [email protected] (Please photocopy for additional participants)

CancellationsCancellations must be advised in writing at least 21 days prior to the event. Where an alternate delegate is not possible, an administration fee of $550 (+ GST) per delegate will be incurred for cancellations. A refund will not be given if a delegate fails to attend or cancels within 21 days prior to the event.

*The Eventful Group reserves the right of admission.

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Conference Registration Fees:Includes electronic access to all content, participant contact list, entry into conference and exhibition, lunches, refreshments and networking drinks. Team bookings are encouraged to accelerate the spread of knowledge across your organisation.

Workshop Registration Fees: The workshops are optional and separately bookable. You may attend only one and preference will be given to conference attendees.

$850 (+GST)/participant




Early Bird Registration:Register on/before 17th December



Standard Registration:Register after 17th December



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04 Accommodation:Conference Venue: Sofitel Sydney Wentworth 61-101 Phillip Street, Sydney, NSW, Australia

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Payment Options:Special Note: Payment required prior to the event. Please include accommodation (if required).

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