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Premier Partners: Proudly Supported by: Produced by:23 - 25 November 2009 Hotel Conrad, Gold Coast, Australia

SAP Plant Maintenance Professionals from more than 120 Australian and New Zealand organisations have collaborated to create this program

37 Presentations and Sessions in six tracks over two days

11 International Presentations providing insights into what SAP customers are achieving globally

4 Interactive and Optional Workshops:

- SAP EAM New Functionality - Explore Recent Additions to SAP’s EAM Solution

- Applying Core SAP Functionality - Maintenance Processing Objects

- Applying Core SAP Functionality - Technical Objects Workshop

- Applying SAP Data Load Functionality - Legacy System Migration Workbench

Pre-Conference JumpStart Sessions:

- Using “Mastering SAP Plant Maintenance” and the Community to Make the Most Out of Your SAP Investment

- Dealing With the Pain Point of Master Data… Surely it Can’t be That Hard to Solve?

- Today and Tomorrow - 2009 Global EAM Benchmarking Results and the Future of Asset Intelligence

Entire Program Vetted by the SAP Plant Maintenance Advisory Team representing large, medium and small organisations across all industry sectors

Partner Solutions Showcase featuring best-of-breed solutions, systems and technologies from selected SAP PM partners

Unrivalled Networking Activities: pre-conference drinks; networking cocktail party on Monday evening; direct access to presenters at Speakers’ Corner; connecting at lunches and teas in the exhibition area; and utilising complimentary meeting rooms

Take Home Tools and Resources: electronic access to all keynotes, track presentations and sessions

Membership to Australia and New Zealand’s Most Powerful SAP Community: you will receive a contact list of all conference participants, helping to maintain the momentum created and keeping the community connected, motivated and informed all year round

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Document Management SystemsCapability and direction of standard SAP for document management; developing a business process; identifying where and how to attach documents in SAP; providing documents at end of work to create a history; available print solution enhancements; third party solutions; understanding the architecture that needs to be in place; printing of docs/drawings/work packs/manuals; evaluating the whole array of uses; justifying the cost of a bolt-on system; transmitting documents across networks; provide a complete overview of a job, work history, illustrations and a whole array of important information; utilising templates; gathering data on current document categories, uses, criticality and issues; balance between asset-centric and document-centric priorities

Master Data ManagementIdentifying processes for initial master data creation; centralised vs. distributed data ownership; ensuring quality master data; examining how to administrate mass change; creating accountability and control by electing a master data manager; identifying the tools available and what is standard in SAP; managing large numbers of people creating master data - maintaining consistency; checking/auditing changes; migrating master data into SAP; developing protocols, processes and restricted access around master data management; prototype sessions during the development phase of the project to ensure the business has input; integrated SAP PM/MM master data and content management; introduce data governance, processes and tools for master data at time of creation

Maintenance Planning and SchedulingEvaluating the various forecasting solutions; evaluating the capability of interfaces to third party tools; features and capabilities of Multi Resource Scheduling (MRS); integration with mobile asset management; building an HR interface for visibility of skills and to make scheduling to the individual possible; utilising an add-on graphical scheduling solution; develop a simple way to match capacity and funding to planned work requirements; using PM long term planning to retain or increase budget funding/revenues; develop level workload based on work centre or individual capacity; asset strategy and risk management with SAP

Reporting and AnalysisExamining what is available to you in standard reporting in SAP; evaluating the effectiveness of reporting tools and deciding which to use for best output; using reporting requirements to drive system design; examining the capabilities of SAP BI/BW; enlisting graphical presentations for enhanced reporting effectiveness; using the dashboard effectively for report creation; developing systems to report on work order compliance and scheduling compliance; using the portal; KPI reporting; budget and financial reporting; gain constant visibility on the progress and success of maintenance processes; asset management cockpits using SAP BW

Work Clearance Management (WCM)Capability and application of WCM; ensuring rigorous isolation procedures when maintenance is to be performed; tackle the identification and management of isolations and the work performed under those isolations; management of lockout and tag-out of equipment; performing isolations; integration of electronic signoff; reports - knowing what’s happening easily

Change ManagementEmbedding change - coaching users to establish practices; management buy-in and drive; generating support for change; involving the users from the development phase to get buy-in; combating fear of the unknown and the perception that change will lead to job loss; ensuring everyone is unified to follow the process in the same sustainable manner; understanding how change will be received by different Gen groups - technology leaders and the technology fearful; types of change, management vs. leadership and issues surrounding the "stickiness" of new processes; communities of practice and special interest groups; perseverance to sustain the change; successfully integrating maintenance with supply chain and operations; proven strategies and approaches to improve integration

Utilising the PortalEstablishing what the portal is and the benefits it can provide; what is available as standard and what do you have to build?; identifying how to maximise the speed of the portal; migrating all tasks to the portal to create a one-stop shop; examining the technical and business issues that arise when using the portal; delivering the maintenance viewpoint on portals; utilising portals to raise work requests; explore the possibility of a single user interface into your whole business, with simplification and targeting of the user interaction; utilising the portal to improve the SAP experience and increase user acceptance and uptake; understand how the portal, NetWeaver Business Client (NWBC) and GuiXT can be combined

Training and User AcceptanceProviding basic, core, then one-on-one on the job training; continuous training as users evolve and mature; defining SAP training areas for maintenance to help define target roles; identifying the training tools integrated into SAP; who is responsible for training and what methods should be employed?; transaction vs. process training; displaying patience in training delivery - repetition to embed knowledge; different training for Gen Y and Gen X; user interface GuiXT; NWBC; create the right attitude and keep it interesting and fun; demonstrate the ease of accessing large amounts of information to hook them early; establish a team of super users or coaches that spread the same positive message; use a wide range of interactive multimedia tools to enhance the users learning

Shutdowns, Turnarounds and OutagesExamining the scheduling solutions that are available; evaluating the benefits of the integrated tools - MRS and 3rd party tools; using graphical scheduling tools for managing shutdown projects; understanding the best procedures and tools for planning and scheduling a shutdown for success; communicating with the various stakeholders to understand how their requirements are best met in SAP; create turnaround schedules graphically; using BI to report on shutdown costs; the role of resource forecasting and planning

Mobile Technology Understanding mobile technology and how it works; the scope of information available on-screen; employing mobile technologies to manage your maintenance; achieving user acceptance; what is physically possible?; utilising barcode technology to tag assets for condition assessment; create tremendous possibilities for integration of SAP into real-time business processes, providing up-to-the-minute updates on work over its lifecycle; placing SAP solutions in the hands of the workforce at the job location; enable business process evolution without redevelopment; PM MAM design and implementation for mobile management of in-field asset inspections, condition and work recording with integration to reporting; business and data collection processes for asset management in harsh environments

Maintenance KPI’sImplementing specific KPI’s for your maintenance processes with SAP; developing custom reports for KPI reporting on maintenance; developing KPI’s that are understood and have meaning; allocation of KPI’s to your scheduling processes; evaluating how data quality impacts KPI’s; implementation of maintenance KPI and costs reporting in BI/Portal; utilising KPI’s to optimise the reliability and overall efficiency of production lines

Rotables and Repairables Managing rotables and repairables - definition of the processes and a clear application of SAP functionality; managing repair/replace decisions; tracking individual performance and history of plant items; the SAP refurbishment process and its features and capabilities; developing an effective rotables process through good process design, selection of appropriate functionality and effective change management; understanding when to scrap a rotable or repairable item

Budgeting and Cost ManagementThe process of budgeting in SAP; utilising maintenance plans to develop budgets; understanding the capabilities and limitations of Maintenance Cost Budgeting (MCB); examples of usability and practicality of MCB; cost management in work orders - committed, planned and actual; using BI and the portal to analyse monthly maintenance and shutdown costs; planning future maintenance costs

Implementing SAP PMIdentify implementation tips and tricks; review and select solutions and services from SAP PM partners; make the most out of SAP investment; integrated end-to-end process

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len Harms

Executive Solution Advisor, SAP America (USA)

Welcome to the Age of Thrift… AgAIN

Len Harms is an Executive Solution Engineer in the SAP National Utility Team. In this capacity, Len is responsible for showing organisations how the SAP solution can be used to support their business requirements.

Previous to joining SAP, Len was an SAP implementation consultant with Fintech Services, an organisation that focused on implementing SAP in small/medium businesses and municipalities.

With over 20 years of experience in maintenance management and logistics, Len brings additional knowledge of procurement, service, project management and ERP.

Phil Awtry

Business Analyst, Nebraska Public Power District (USA)

Piloting Your Maintenance Program into the future - Asset Management Cockpits Using SAP BW

Phil Awtry has been an employee of Nebraska Public Power District (NPPD) for over 30 years, serving in various roles in the engineering services and Information Technology areas.

Phil was involved with the selection and initial implementation of NPPD’s SAP solution, as well as managing numerous business system upgrades and implementation projects.

Currently Phil is a Business Analyst and provides project management and enterprise architecture oversight.

Norm Poynter

Business Analyst, Nexen, Inc. (USA)

Change Management - Moving the Organisation an Inch

Norm Poynter has been in Management Consulting with specialisation in SAP plant maintenance and integration for the past 10 years. He has been involved in a variety of projects including system and continuous improvement, implementations, best practices, plant turnarounds, re-engineering, process improvements, process safety development and implementation.

He has held management, technical and functional roles with companies including Agrium, NOVA Chemicals, DuPont, Canexus and most recently, Nexen, Inc.

Today, Norm focuses on integration of systems across landscapes to form Knowledge Execution Management Systems, Asset Information Management Systems and sustainable groups of core corporate competencies and subject matter (Communities of Practice). This approach is used to enable standardisation, consistency and productivity through better use of grass roots technologies like SAP.

Rob Whitehead

Business Process Support Manager, CS Energy limited

Y2K Ten Years On.....

Rob joined CS Energy in 1991 and is currently the Business Process Support Manager. He has worked in a number of roles and on all kinds of projects during these 18 years. He joined CS Energy originally as a member of the Callide Power Station Engineering team. After time as the ash and dust plant Technical Manager and Maintenance Coordinator, Rob was seconded to Corporate Office in Brisbane in 1998 to help review the legacy systems in place at that time.

That secondment was for 6 weeks and he’s been there ever since!

As maintenance team lead on the project to implement 4.0B, then, as Support Manager and two upgrades later, Rob has been a major part of the Maintenance and Development of CS Energy’s SAP system, for over 10 years.

Rob believes that managing SAP, the processes it supports and providing a service to the people who use it, although enormously satisfying, is demanding, often stressful and at times exasperating but he claims to have survived, unaffected…. you be the judge.

Peter fitzSimons

Special guest Speaker

Peter FitzSimons is a well respected columnist for The Sydney Morning Herald and Sun-Herald, television presenter on Fox Sports, radio host, speaks four languages, has played rugby for Australia and written eighteen best-selling books!

As a journalist of international renown Peter boasts an impressive list of interview credits including former US president George Bush, Sir Edmund Hillary, Jodie Foster, Nicki Lauda, Joe Montana, Sebastian Coe and Carl Lewis as well as all the major Australian sporting figures including Shane Gould, Lionel Rose, Herb Elliot, Greg Norman and Keiren Perkins. He has interviewed every Australian Prime Minister from Gough Whitlam through to Kevin Rudd.

Peter is the biographer of World Cup winning Wallaby captains, John Eales and Nick Farr-Jones along with former Opposition Leader Kim Beazley, the “White Mouse” of Europe, Nancy Wake and magazine queen, Nene King. In 2001 he was Australia’s biggest selling non-fiction author and duplicated that feat in 2004, with his book on Kokoda.

From his extensive sporting and media experience Peter shares hilarious anecdotes of the high and mighty, fascinating tales of his travels and will pass on some of the recipes for success he has gleaned from the many extremely successful people he has interviewed from the business and sporting world, political arena, humanitarians and adventurers.

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Workshop 1: SAP EAM New Functionality - Explore Recent Additions to SAP’s EAM Solution

Workshop 2: Applying Core SAP Functionality - Maintenance Processing Objects

Workshop 4: Applying SAP Data Load Functionality - Legacy System Migration Workbench

Workshop 3: Applying Core SAP Functionality - Technical Objects Workshop8.00

Monday Conference Day One

Tuesday Conference Day Two

Wednesday Workshop

TRACK A TRACK B TRACK C

12.35

13.25

15.20

8.00

11.40

14.25

16.10

16.45

17.45

8.45

Registration/Arrival Tea & Coffee/Exhibition Viewing

Lunch/Exhibition Viewing

Afternoon Tea & Coffee/Exhibition Viewing

guest Keynote Presentation: Peter FitzSimons

SAP Plant Maintenance Community Networking Cocktail Party sponsored by Eventful Management

Conference Opening and Chairperson’s Welcome

Documenting What We All Know - Building a Business Case for Asset-Centric Document Management Phil Awtry - Business Analyst, Nebraska Public Power District (USA)

Managing KPI’s Through BI: Maintenance Performance and Costs Reporting at Cement AustraliaRonald A. Atilano - Business Process Solutions Analyst, Cement Australia

How You Can get the Tribes to Work Together - Successfully Integrating Maintenance with Supply Chain and OperationsDale Ekmark - CMRP - Vice President Mining, GMC America (USA)

Everything Vanilla Except the User Interface - SAP Mobile Implementation in a Service Organisation Mike Edginton - Facilities and Asset Manager, Department of Conservation (New Zealand)

Surviving Your financial future by Employing long Term PlanningLindsay Fleming - Strategic Property Analyst, Property Asset Management, Christchurch City Council (New Zealand)

The “Holistic” Approach - Integrated SAP PM/MM Master Data and Content Management Stephen Crampton - Vice President Asia Pacific, NRX Global Corporation

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Sunday Evening JumpStart

JumpStart 1: Using “Mastering SAP Plant Maintenance” and the Community to Make the Most Out of Your SAP Investments Led by John Dwyer - Advisory Committee Chair and Service Line Lead, Oxygen Business Solutions

JumpStart 2: One of the Biggest Pain Points Most Organisations face is Master Data… Surely it Can’t be That Hard to Solve?Led by Frank Gysberts - Solution Architect, FG Consulting

JumpStart 3: Today and Tomorrow - 2009 global EAM Benchmarking Results and the future of Asset IntelligenceLed by Paul Kurchina - Board Member, American SAP User Group and Director, KurMeta Group (Canada)

16.30

17.30

19.00

10.00

9.00 Opening Keynote Presentation: Welcome to the Age of Thrift... AgAINLen Harms - Executive Solution Advisor, SAP America (USA)

Keynote Presentation: Y2K Ten Years On.....Rob Whitehead - Business Process Support Manager, CS Energy Limited

11.00 Morning Tea & Coffee/Exhibition Viewing

A greenfield SAP Birth - Newcrest Mining’s Implementation Journey Warren Huby - Project Manager, NESS Program, Newcrest Mining Limited

Asset Strategy and Risk Management with SAP: Optimising Your Investment in Production AssetsDave Leonard - Project Director APAC, Meridium Inc.

Too Much to Do and Not Enough Resources to Do it? - The Water Corporation’s Revised ApproachGreg Rimmer - SAP Plant Maintenance Process Manager’s Representative, Water Corporation of WA

Work Clearance Management - Evolution from Paper Based SystemsGraham Johnston - SAP Logistics Administrator, Macquarie Generation

Rotables Without the Spin - How to Use SAP EAM to Manage Rotables and Repairables Duncan Mills - Solution Architect, SAP Australia Pty Ltd

Taking SAP PM Usability to a Whole New level With Prometheus UnityRandy Linzel - Senior Project Manager, Prometheus Group (USA)


10.00

10.40

12.25

13.30

15.15

8.15

11.35

14.25

15.45

16.45

9.00

Arrival Tea & Coffee/Exhibition Viewing

Morning Tea & Coffee/Exhibition Viewing



Closing Keynote Presentation: Change Management - Moving the Organisation an Inch Norm Poynter - Business Analyst, Nexen, Inc. (USA)

Mastering SAP Plant Maintenance Conference Close

Keynote Presentation: Piloting Your Maintenance Program into the future - Asset Management Cockpits Using SAP BW Phil Awtry - Business Analyst, Nebraska Public Power District (USA)

NetWeaver Business Client (NWBC) - The New SAP User Interface Len Harms - Executive Solution Advisor, SAP America (USA

Document Management in SAP PM - Achieving the Promised BenefitsGreg Olynyk - Computer Trainer, Catalyst Paper Corporation (Canada)

Utilising SAP Scheduling Capabilities for Work Assignment to Teams and Individuals as Part of the Work Management ProcessPeter Philipson - Maintenance Process and System Leader, Tomago Aluminium Company Pty Ltd

SAP Portals - Bringing Pleasure to the SAP Experience David Washbrook - Resins Plant Maintenance & Reliability Engineer, Qenos Pty Ltd

Employ Plant Maintenance on Handhelds - Mobile Solution for Maintenance Crew and Planners for Improved Visibility and Performance Sudhir Mooray - SAP Lead (PM & PP), Goodman Fielder Ltd

How I Would Implement PM if it Was My PlantCarl McGowan - Industry Lead Mining and Utilities, Oxygen Business Solutions

Building a 2nd generation SAP Mobility Application in SAPGreg Rimmer - SAP Plant Maintenance Process Manager’s Representative, Water Corporation of WA & Adam Sivell - Project Manager, Sky Technologies (Pty) Ltd

Mobile Workforce Management for Plant Maintenance - It’s Not All About Scheduling Stewart Hill - Director of Corporate Marketing, ClickSoftware Ltd (UK)

good Data In, good Data Out - Migrating Master Data into SAP PMNatasha Thomason - Service Performance Coordinator, Vector Gas Ltd (New Zealand)


Increase User Acceptance in SAP with Customisation and Training Greg Olynyk - Computer Trainer, Catalyst Paper Corporation (Canada)

Uncover How Sustainability Affects Asset Management and SAP’s Environmental Compliance Solution Geoff Speechly - Solution Architect, SAP Australia Pty Ltd

Shutdowns - How to get Them Planned, Resourced and Completed SuccessfullyAdam Brooks - Managing Director, Maintenance Systems Solutions Pty Ltd

SUNDAY 22ND NOVEMBER

Pre-Conference JumpStart Session 1:

Using “Mastering SAP Plant Maintenance” and the Community to Make the Most Out of Your SAP Investment

“Mastering SAP Plant Maintenance” is not just a conference. It is access to a vibrant and knowledgeable community of Maintenance, Support and IT and people who rely on SAP as a critical enabler in their organisations.

This session is designed for companies and individuals new to SAP (or new to the PM/EAM module). It will provide you with guidelines, tips and tricks about how best to utilise your three days so as to get the best possible return on your conference investment. Led by the Chairman of the Conference Advisory Team, the session will give you an overview to SAP PM and then point you towards specifi cs in the program so that you can:

• Leave with real solutions to business and technical problems

• Hear what to do (and what not to do!) from other customers

• Identify implementation tips and tricks

• Review and select solutions and services from SAP PM Partners

• Get access to local and global SAP product experts

• Become part of a long lasting network for ongoing advice and knowledge

led by John Dwyer - Advisory Committee Chair and Service line lead, Oxygen Business Solutions


One of the Biggest Pain Points Most Organisations face is Master Data… Surely it Can’t be That Hard to Solve?

Each year, organisations confess master data remains at the top of their hit list with few companies able to solve or even make inroads into ever increasing inconsistent master data. The successful creation, maintenance and use of master data remains an enormous challenge; but does it have to be so hard? Surely all we need is a process, a tool and trained people to ensure clean and consistent master data.

If we don’t solve this issue, there can be huge costs. Poor quality data increases costs in three ways:

• Process failure costs in operations

• The cost of lost or missed opportunities

• Costs involved in the rework and reconciliation of poor data

Costs incurred through poor data quality can be measured.

• Costs equal to 15-25% consumption of revenue or operating budget expenditures have been reported frequently

• 40% of companies admit signifi cant losses due to poor data

This JumpStart looks at why you need to introduce data governance, processes and tools for master data at time of creation. If you persist with inconsistent rules or lack rigid processes, you end up with little control over creation and exponentially grow the problem. Without this control, you end up with duplicates. Without this control, you end up with duplicates. You get the picture?

Tools are crucial to ensure consistency and this presentation discusses what you should look for.

led by frank gysberts - Solution Architect, fg Consulting


Today and Tomorrow - 2009 global EAM Benchmarking Results and the future of Asset Intelligence

View on Today - to understand how different organisations use enterprise asset management as a critical driver of increasing business competitiveness. SAP in conjunction with the Americas’ SAP Users Group (ASUG) has conducted a 2009 Global EAM benchmarking survey.

This session presents an overview of the study results. Session participants can evaluate EAM processes in terms of KPI’s, planning, scheduling and work execution best practices. Participants can compare their own company's performance with the benchmarking survey results. See where you fi t in today!

View on Tomorrow - think “The Matrix”, “Minority Report”, “Star Trek " ... and yes Tomorrow's EAM! You will be amazed by some of the technologies that are on the horizon for improving not just Enterprise Asset Management but overall Asset Intelligence. You will see example of technologies in action to take EAM and Asset Intelligence to new unheard of levels.

This is not science fi ction but examples that will challenge your perceptions on what is possible and how these exciting new innovations can be applied to helping us optimise and take better care of our assets in the future. Welcome to the “EAM Matrix “ coming to a Mastering SAP Plant Maintenance Theatre near you!

led by Paul Kurchina - Board Member, Americas’ SAP User group and Director, KurMeta group (Canada)

16.30

17.30

19.00

MONDAY 23RD NOVEMBER8.00

8.45

11.00

9.00

10.00


Conference Opening and Chairperson’s Welcome


Opening Keynote Presentation:

Welcome to the Age of Thrift... AgAIN

The current economic environment requires that we all become thriftier with the use of our personal and corporate resources. Every asset, dollar and hour needs to be squeezed and leveraged.

The SAP solution like every other asset needs to “sweat”. For the SAP solution to "sweat" you need to be able to get more information "in" and "out" of the solution in a simple, easy to use manner. Using a combination of live demonstration and PowerPoint, this presentation will cover new capabilities that can be used to make the solution sweat and will propose opportunities where the SAP EAM solution can be extended into other areas of your organisation.

Lessons:

• Additional capabilities of EAM

• Mobile and reporting, capabilities and direction

• Learn about SAP’s focus on sustainability

• User Interface developments for the maintenance technician role

len Harms - Executive Solution Advisor, SAP America (USA)

Opening Keynote Presentation:

Y2K Ten Years On.....

CS Energy is the largest Generator of Electricity in Queensland and a Government Owned Corporation. Like other generation companies we are an asset intensive organisation and therefore more than anything else a Maintenance Organisation. In this industry a healthy, reliable asset base is important in realising the potential of the organisation.

CS Energy was born in July of 1998 and immediately embarked on a wall-to-wall implementation of SAP. 10 years on the organisation operates in a very different environment, after navigating our way through a period where staff and resources were hard to get and harder to keep, we are now facing up to the effects of the Global Financial Crisis (GFC) and gearing up for the impact of a future with Carbon Trading.

This is a story of the trials and tribulations of a typical organisation selecting and implementing SAP and the journey through support and enhancement of that system within this changing environment while maintaining our mission to integrate it to business requirements.

CS Energy now runs a stable, up to date, effective SAP system managed through an innovative, effi cient and fl exible support model providing the organisation with speedy fault resolution and a lively continuous improvement programme.

This is a story of a successful SAP implementation and a ride through time covering the good, the not so good and moments of sheer panic.

Direct from a veteran of the campaign you will gain insights based on experience from a support perspective on a wide range of topics including:

• The key factors in setting the right support model for you

• Operating and managing the support model

- The importance of clear roles and responsibilities across the organisation

• The SAP strategy - the organisations guide to effective maintenance, development and administration of the system

- Looking back, what have we missed? What have we done that we shouldn’t have? What did we do to soon or too late?

- SAP enables - it doesn’t drive... or does it?

• The role and importance of process management and compliance in the business

• The role of effective reporting to provide quality decision support

• Biologicals, the all important interface downstream of the keyboard

- User Acceptance and the importance of gaining end user enthusiasm in the system

- The UI, options for an improved user experience

- Effective training through applying the right tool delivering the right content in the right way and encouraging the organisation to actively participate

• The technology

- Decisions on what to implement and how to apply it sensibly into the business scenario

- The creeping complexity phenomenon; or the Control vs. complexity conundrum

- Some examples of the appropriate technology providing benefi ts

• So after all that, has SAP strengthened our business?

Rob Whitehead - Business Process Support Manager, CS Energy limited

SAP release: ERP 6.0

Original go-live date: December 1999



MONDAY 23RD NOVEMBER11.40

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Increase User Acceptance in SAP with Customisation and Training Companies invest a lot of money and time in purchasing and developing software solutions, yet neglect the most important key to success. If a user does not have the pre-requisites to using the tool, they are setup to fail. Getting user buy-in makes the road of training a smooth one. This session will discuss some tips to success and demonstrate various tools Catalyst Paper have utilised over the last 11 years to increase training delivery success and user efficiency. • Create the right attitude and keep it interesting• Demonstrate the ease of getting at large amounts of

information to hook them early• Train the trainer - establish a team of super users or

coaches that spread the same positive message and help author and edit training documents

• Tailor each training course to the roles basic needs and use a wide range of interactive multimedia tools

• Customisation of the system to simplify the screens, menus, PIDS and reports

• The SAP message must be delivered by upper management to create accountability and KPIs should be created and reported on to ensure this is the case

greg Olynyk - Computer Trainer, Catalyst Paper Corporation (Canada)SAP release: ECC 5Original go-live date: September 1997

Target audience: This session will provide options and alternatives to create successful training experiences and user acceptance.

Documenting What We All Know - Building a Business Case for Asset-Centric Document Management

Anyone who has been in maintenance, operations or engineering know that documents are the lifeblood of running these business processes. But quantifying the value of having well managed documents to support these processes in order to create a solid business case can be difficult.

Nebraska Public Power District (NPPD) took a unique approach to assessing the current state of their document management processes and solutions and developed a solid business case from this assessment, focused on supporting and enabling these core business users.

• NPPD’s history and background with SAP and document management

• Approaches to gathering data on current document categories, uses, criticality and issues

• Achieving the balance between asset-centric and document-centric priorities

• Defining the future state requirements to close the gaps

• Defining the value side of the document management business case

• Engaging with the key user groups and keeping the focus on asset management business process needs

Phil Awtry - Business Analyst, Nebraska Public Power District (USA)


Original go-live date: October 1999

Target audience: This presentation will provide an in-depth look at the methodology and approach taken by NPPD to identify and quantify the value of improving management of documents supporting asset-centric processes such as maintenance, operations, engineering and construction. It is appropriate for business and technology leadership who are involved in these areas.

Uncover How Sustainability Affects Asset Management and SAP’s Environmental Compliance Solution

Sustainability has rapidly become a priority by top executives and the public at large, driven by attention on carbon levels and energy costs. Further, with increasing public scrutiny on global citizenship, SAP and their customers are looking for ways to quantify, track and reduce energy use and emissions.

This presentation will provide an introduction to SAP’s dual strategy for sustainability i.e. how SAP can provide solutions that enable customers to drive profitability and how SAP are making their own internal operations more sustainable.

Find out about SAP’s Environmental Compliance solution, covering the areas of data monitoring, regulatory reporting, task and workflow management and how a new focus on sustainability will affect Asset Management and Maintenance.

geoff Speechly - Solution Architect, SAP Australia Pty ltd

Target audience: This presentation is for all maintenance and asset management personnel that currently (or will) have to address environmental considerations in their operations. It is also relevant for those looking to implement the solution to manage the company’s performance.

Managing KPI’s Through BI: Maintenance Performance and Costs Reporting at Cement Australia

Cement Australia’s maintenance organisation keeps track of a uniform set of Key Performance Indicators (KPI’s) in its commitment to optimise the reliability and overall efficiency of its production lines. These Maintenance KPI’s are measured and reviewed through a suite of SAP Business Intelligence (BI) reports implemented in December 2007 and accessible through the SAP Portal. Recently, these BI reports and analyses have been expanded to include Monthly Maintenance Costs and Shutdown Costs.

• Maintenance KPI’s: an overview

• SAP setup at Cement Australia and previous KPI calculation methods

• Implementation of maintenance KPI's and cost reporting in BI/Portal: activities and milestones

• Reporting process: links to the business process and to meetings

• Key functionalities, benefits and savings

• Way forward - future maintenance reporting opportunities in BI/Portal

Ronald A. Atilano - Business Process Solutions Analyst, Cement Australia

SAP release: ECC 6

Original go-live date: January 1997

Target audience: The presentation seeks to share the possibilities of maintenance KPI and costs reporting in SAP BI/Portal with maintenance managers, key users and SAP EAM functional support people from any industry where maintenance performance plays a crucial role.

Shutdowns - How to get Them Planned, Resourced and Completed Successfully

This presentation will discuss and itemise the roles within the planning, scheduling and execution of a shutdown. It will be interactive with each specific stakeholder (Planner, Superintendent, Supply etc) present for the session, discussing what they require to complete a successful outage. To provide you with practical take-away tools to improve your shutdowns, the aim is to create a forum with time allowed for ongoing comment and questions from attendees during the presentation. Also included are SAP hints and tips focusing on shutdowns and major project work as well as some key requirements for Shutdown execution.

• The steps and stakeholders involved in shutdowns/planned outages

• Management and monitoring of shutdowns

• SAP use and integration for shutdowns and project work

• How to use these learnings in everyday planning and maintenance execution

The presentation will highlight how to ensure your shutdowns and maintenance schedules are planned correctly and executed in the best possible way. This presentation is designed to highlight many of the roles and requirements involved in shutdowns and maintenance and how to manage it efficiently within SAP and other integrated software.

Adam Brooks - Managing Director, Maintenance Systems Solutions Pty ltd

Target audience: This presentation will provide you with a practical toolkit for performing a shutdown and will be beneficial to maintenance, engineering and the SAP teams that support them.

How You Can get the Tribes to Work Together - Successfully Integrating Maintenance with Supply Chain and Operations

Maintenance can only be successful if Supply provides the right parts at the right time at the right place. And, if Maintenance is not aligned with Operations, they cannot execute the required activities to assure the reliability of plant and equipment. Maintenance organisations are the victims of many conflicting forces: Supply is always being pressured by Finance to reduce working capital and Maintenance is driven by the needs of Operations. This often leads to misalignment in goals and results. This presentation will provide you with guidelines to help you and your business with the successful (and necessary!) integration of maintenance with supply and operations.

• What are the problems and what are the root causes?

• What are the benefits of addressing these issues?

• What are proven strategies and approaches to improve integration?

• How do you measure success? What are the KPI’s?

• What are the processes that contribute successfully to effective integration?

• What are the behaviours that deliver successful integration?

• How does SAP contribute to disintegration if not set up or used correctly?

• How can SAP support this integration?

You will also be provided with examples and data from successful integration experiences, demonstrating how companies have unlocked inherent value in their business.

Dale Ekmark - CMRP - Vice President Mining, gMC America (USA)

Target audience: Managers, Superintendents, Supervisors, Planners, Schedulers, Supply Managers, Operations Managers. SAP Implementation Teams, SAP Process Support Teams - anyone frustrated by poor results caused by the tribes not working together towards common goals.

Everything Vanilla Except the User Interface - SAP Mobile Implementation in a Service Organisation

The NZ Department of Conservation implemented SAP Mobile Asset Management (MAM) in September 2008. The Department has 12 years experience in mobile and well established business and data collection processes for asset management in harsh environments. Implementation of MAM had to be vanilla but with over 300 experienced mobile users the UI solution required a complete rethink.

• “SAP as far as you can” - 6 months from UI design to implementation using agile development in Java Abstract Windowing Toolkit (AWT)

• How the SAP MAM was implemented in the NZ Department of Conservation

• How to enable business process evolution without redevelopment

• How to use templates that allow administration to adjust mobile application behavior using configuration only

• PM MAM design and implementation for mobile management of in-field asset inspections, condition and work recording with integration to reporting

Mike Edginton - facilities and Asset Manager, Department of Conservation (New Zealand)

SAP release: 4.6C

Original go-live date: June 2003

Target audience: This presentation will be of interest to any business or system managers contemplating moving into SAP mobile for plant maintenance, especially those working in harsh environmental conditions where data entry has to be accurate but easily achieved. The presentation will include screen shots and a live demo of the solution with the option to provide hands-on practice for those interested in trying the solution.

Too Much to Do and Not Enough Resources to Do it? - The Water Corporation’s Revised Approach

Many industries are asked to carry out a range of new maintenance and operational measures to comply with a range of external and internal drivers. Often these initiatives appear without due consideration of the capacity of the organisation to achieve the desired level of compliance - physical or financial. The Water Corporation is just one such organisation. What was needed was a realistic way to provide local people with a view of the work coming at them and to ensure that the highest priority work was done to provide the best outcome for the organisation - especially since you know you cannot do it all! This presentation discusses the process that was developed by the Water Corporation’s Work Planning and Scheduling Project team to deliver on a pragmatic solution to manage the many thousands of maintenance requests each month using a minimalist approach to changing standard SAP maintenance planning functionality.

greg Rimmer - SAP Plant Maintenance Process Manager’s Representative, Water Corporation of WA

SAP release: ECC 6

Original go-live date: November 1998

Target audience: Asset Maintenance Planners and Resource Managers who want to provide their local supervisors and works manager's with a simpler way to match capacity/funding to planned work requirements (both preventive maintenance and operational activities) without having to crunch through all the standard (albeit good!) SAP functionality.

Surviving Your financial future by Employing long Term Planning

There is a Rolls Royce maintenance planning system available in SAP yet our day-to-day maintenance is contracted out - this has led to us trying to fit a square peg in a round hole. Christchurch City Council have now successfully adapted PM Planning to support long term planning to retain or increase budget funding/revenues during a time of cut backs. A true outlook of costs and value is also being achieved through contractor integration into SAP for day-to-day event management to provide actual work order updating and costings of the planned works programme.

• Single data source of truth reported in many forms

• Business process adapted to suit your constraints

• Evolution of the system rather than big bang implementation - learn and mature your needs as you go

• Key levels of service development

• Contractor tactical involvement and integration

• Long term sustainable assets to increase external revenue collected

This presentation will highlight the value of long term planning around Property Assets and how it can be integrated into day to day practices.

lindsay fleming - Strategic Property Analyst, Property Asset Management, Christchurch City Council (New Zealand)

SAP release: 4.7 Enterprise

Original go-live date: April 2000

Target audience: The presentation seeks to share the benefits we have found from long term asset management planning and the developed levels of service has had on our business. The use of SAP Maintenance Planning to document assumed levels of service and then report against plan.

A greenfield SAP Birth - Newcrest Mining’s Implementation Journey

In 2007, Newcrest Mining commenced a journey of system rationalisation to ensure we could grow in line with our business plan. The early part of that journey chose SAP as the preferred Enterprise Management System. Our ‘labour’ commenced in May 2008 and is still going, however the journey has been well documented and may be of assistance to others considering a similar path.

Greenfield SAP implementation is like a minefield without maps. You need to be patient and brave to cut a path to the other side but its how you get through the middle that determines the outcome.

This presentation will highlight the highs and lows of this type of project and offer some ideas about managing an SAP implementation.

Warren Huby - Project Manager, NESS Program, Newcrest Mining limited

SAP release: ECC 6

Original go-live date: March 2010

Target audience: This session is for anyone who is considering or conducting an SAP implementation in their business, or a re-implementation to gather tips on what you should do and what to avoid.

The “Holistic” Approach - Integrated SAP PM/MM Master Data and Content Management

“…we have a real need for tools to create SAP PM master data for new projects. I can't stress enough how critical it is. The tool we have to build the master data (functional locations, equipment, bills of materials, task lists, etc) is Excel spreadsheets, which is frustrating for even SAP PM super users. The painful part of this is populating the spreadsheets with the data from project and reliability engineering. It is very difficult for a Reliability Engineer to get a holistic view of the master data looking at numerous spreadsheets…” - Global Oil Major

• Building and maintaining master data for assets, materials and content is a challenge for most organisations

• Not uncommon for organisations to have equipment in SAP that has already been retired from the field, or equipment in the field that has not been represented in SAP

• Anywhere from 10-30% of the physical plant may be out of alignment with systems. Consequently, financial statements, physical inventories and plant productivity are adversely impacted

• Keeping dynamic content in multiple document management systems correctly aligned with SAP objects is often a manual process

This presentation will highlight the functionality of NRX Asset Hub, SAP’s Endorsed Business Solution for Asset Information Management and how it acts as a staging area to automate the collection and integration of assets, materials and documents and sustains that through the lifecycle of the asset.

Stephen Crampton - Vice President Asia Pacific, NRX global Corporation

Target audience: The presentation focuses on tools and methodologies to automate the collection and maintenance of asset master data for SAP EAM. It is appropriate leadership and functional areas looking for improved results through increased accuracy.

Asset Strategy and Risk Management with SAP: Optimising Your Investment in Production Assets

Progressive companies are now utilising methodologies to compare their strategy options, review mitigating actions and their associated failure risks and automate the implementation of SAP strategies. They can then analyse their existing plans and validate current activities, as well as establish a baseline for improvement.

This presentation will discuss the relationships between strategy development, strategy optimisation and strategy implementation and how capital intensive organisations are utilising Asset Strategy Management and Optimisation applications in conjunction with SAP to comprehensively manage strategies, risks and mitigation costs.

• Defining and managing asset strategies

• Techniques to review and optimise existing SAP strategies

• Analysing strategy and quantifying risk/cost impacts

• The linkage between strategy development, strategy optimisation and strategy implementation

• Ensuring asset strategies are optimised and sustainable over time

Dave leonard - Project Director APAC, Meridium Inc.

Target audience: This presentation is appropriate for Maintenance Managers, business and technology leaders of any industry where maintenance performance plays a crucial role.

14.25

15.20


13.25 Lunch/Exhibition Viewing

16.10

17.45


SAP Plant Maintenance Community Networking Cocktail Party Sponsored by

16.45 guest Keynote Presentation: Peter FitzSimons

TUESDAY 24TH NOVEMBER8.15

9.00

10.00

10.40




Keynote Presentation:

Piloting Your Maintenance Program into the future - Asset Management Cockpits Using SAP BW

Making sense of what all the detailed data from SAP Plant Maintenance is telling you about your asset and maintenance programs is key to optimising asset life. Nebraska Public Power District (NPPD) recently implemented a set of Asset Management Analytic Cockpits based on SAP Business Warehouse (BW), targeted at just this need. Along the way we encountered some common challenges, successes and insights into applying these technologies and business practices.

• NPPD’s history and background with SAP

• The SAP BW and cockpit project objectives and approaches

• A live demo of the asset management analytic cockpits at NPPD

• Challenges and successes in business user adoption

• Recommendations and best practices for your implementation

Phil Awtry - Business Analyst, Nebraska Public Power District (USA)



Document Management in SAP PM - Achieving the Promised Benefits

Managing documents is difficult and time consuming for the frontline SAP PM user. Yet, file management is important and in many cases, required for maintenance and repair work to be initiated. Our planners used to spend hours manually creating document packages for their work crews.

Now, with the use of templates and documents in Bill of Materials (BOMs), task lists, Production Resources/Tools (PRTs) and Work Order attachments, they have automated many repetitive procedures and provide the crews with better information in an easier method. Join this presentation and hear how Catalyst Paper Corporation is streamlining processes for document management.

• Corporate policies and consistency are the key to good document management

• Save time and frustration with image management tips

• How to bring documents to the user, templates, task lists and beyond

greg Olynyk - Computer Trainer, Catalyst Paper Corporation (Canada)

SAP release: ECC 5

Original go-live date: September 1997

Target audience: This presentation will be beneficial to administrators, engineers, planners, supervisors, trades people and managers. We all need to improve some aspect of our document management skills and this involves more than just DMS in SAP.

good Data In, good Data Out - Migrating Master Data into SAP PM

October 2008 began a project to migrate maintenance data of four divisions of Vector from Peoplesoft (formally JDE Edwards Oneworld) to SAP PM. We were given two consultants, two business super users, a project manager and an immovable go-live date of 4 May 09. The focus of the team was the master data that was to be the basis of the PM module each division would use. As we all know output is only as good as the input and this project tested all the processes and structures we had in place for data management for the last 10 years.

• Taking the business on the project journey

• What the project did well and what we would do differently

• Quality, controlled data is the key: Protocol, process and restricted access around master data management

• Self audit of data quality and system use

• Running prototype sessions during the development phase of the project to ensure the business is aware of the solution and can make changes where necessary

• Systems integrated with or utilised alongside SAP PM

• Where to now - use of portable technologies and improving SAP PM application with experience

The presentation will discuss the opportunities that arose for the business during this project and the positive impact that getting the right people involved had for everyone.

Natasha Thomason - Service Performance Coordinator, Vector gas ltd (New Zealand)

SAP release: 6.0 Enterprise

Original go-live date: May 2009

Target audience: This presentation will share lessons learned and success factors from a recent SAP PM implementation project including the importance of master data management, business involvement and use of SAP standard functionality. It is appropriate for any business interested in implementing SAP PM or updating their data management processes.

How I Would Implement PM if it Was My PlantOver the years there have been many approaches to implementing effective SAP PM solutions. These have included process driven design, enhancements and third party solutions.

This presentation covers some of the best approaches we have seen and their integration into an effective plant maintenance solution.

• Integrated end-to-end process

• Full reporting suite with KPI’s and BI Dashboard

• Simplified screens

• Advanced planning and scheduling via Prometheus

• Integrated Materials Management

Carl Mcgowan - Industry lead Mining and Utilities, Oxygen Business Solutions

Target audience: This presentation is aimed at people looking to implement SAP PM who would like to see a complete solution or existing PM users questioning “what next” for their PM implementation.

Work Clearance Management - Evolution from Paper Based Systems

Work Clearance Management (WCM) has been evolving at Macquarie Generation for the past 7-8 years. With our strict Power Station Safety Rules to uphold, WCM has become an important tool to manage maintenance work safely and instigate the correct tag-out processes. With the introduction of “single tag per isolation point” isolations and an electronic sign off process, the physical isolation effort has been reduced and the risk of issuing permits to an unqualified person has been eliminated.

• The WCM process - how it works for us

• The devil is in the detail with isolation points

• Multi-isolation point tagging (one tag per isolation point)

• Utilising HR qualifications for electronic sign off of permits

• WCM reports - knowing what’s happening easily

This presentation will highlight WCM functionality and how customised enhancements made WCM compatible with our company safety rules and procedures.

graham Johnston - SAP logistics Administrator, Macquarie generation

SAP release: ECC 6 & 4.6C (WCM)

Original go-live date: December 1999

Target audience: This presentation will provide a functional overview of WCM and some of the custom improvement made. The presentation is suitable for anyone who is considering using or are already using WCM and is appropriate for business leaders and functional users.

NetWeaver Business Client (NWBC) - The New SAP User Interface

SAP is working to reduce and consolidate the user interface. Toward that goal, a standard interface has been recently developed that has the speed of a local client but with the look and feel of HTML pages.

This presentation will focus on the new Gui and how it can leverage the portal roles, the standard SAP windows transactions and GuiXT.

• Learn about the NWBC

• Find out about the powerlist concept

• Understand how the portal role, NWBC and GuiXT can be combined

len Harms - Executive Solution Advisor, SAP America (USA)

Target audience: This presentation will provide an in-depth look at the new user interface, the NetWeaver Business Client, how is it installed, some basic set-up and it's relevance to the maintenance role. The presentation will have some technical aspects and is intended for business analysts or SAP super users.

Rotables Without the Spin - How to Use SAP EAM to Manage Rotables and Repairables

Rotables and repairables occupy a unique place among your company’s maintainable assets. They are managed as equipment, stored as stocked inventory and recorded as financial assets. They also usually have a significant financial value. Sometimes you repair them internally and sometimes they are sent out of the company’s gates to be repaired by external service providers. The successful implementation of a rotable management solution with SAP needs a careful definition of the processes and a clear application of SAP functionality.

• How are rotables and repairables defined?

• How do we value rotables and repairables?

• What processes are available to repair rotables?

• How are rotables and repairables tracked?

• When do we scrap a rotable or repairable item?

This presentation will describe a range of options available in SAP for implementing a rotable and repairable process and how both user acceptance and management accuracy can be improved.

Duncan Mills - Solution Architect, SAP Australia Pty ltd

Target audience: A good rotable process needs input from many people in your organisation: maintenance engineers, reliability engineers, stores coordinators and fixed asset accountants. This presentation is aimed at anyone who would like greater process clarity and deeper management insight into their rotable process.

Utilising SAP Scheduling Capabilities for Work Assignment to Teams and Individuals as Part of the Work Management Process

Effective scheduling of work on a weekly basis for teams and individuals and the subsequent visibility of this scheduled work by the individuals through the week are key aspects of an effective Work Management Process for Tomago Aluminium.

SAP WO and operations provide the basis for the weekly scheduling - the date, duration and resource requirement for the job. The equipment availability is provided separately and SAP HR provides the information of the labour resources - daily time availability for teams and individuals in the team for the future weeks.

SAP WO and team resource availability are presented on the SAP Planning Table, this provides the scheduler with enhanced visibility and enables them to assign to either teams or individuals via the scheduling screen. The SAP system provides reporting of the scheduling completion metrics for analysis and review of weekly performance and trends.

• Business requirement - effective maintenance labour utilisation

• Assignment of work order operations to individuals - SAP PM and HR integration

• Producing a weekly schedule of work for individuals and the team - SAP scheduling - enhanced planning table

• Scheduled work is “locked” to provide weekly schedule - basis for assessment throughout and at end of week

• Daily work progress visibility in SAP by tradesmen and line management

Peter Philipson - Maintenance Process and System leader, Tomago Aluminium Company Pty ltd

SAP release: 4.6C


Target audience: This presentation will be of interest to all people conducting maintenance work utilising SAP WO. Team leaders, planners, schedulers and the team members conducting the work will find this session of value.

Taking SAP PM Usability to a Whole New level With Prometheus Unity

SAP Plant Maintenance presents several usability issues for users. Various 3rd parties have attempted to solve these issues by developing tools to ease the pain but almost all of these tools operate outside of SAP presenting a multiple database dilemma. Prometheus Group has broken through the ease of use barrier with a solution certified by SAP, fully integrated into SAP and with no additional hardware or interfaces. Now the promise of one system for all users AND easy to use is deliverable.

• Create weekly and turnaround schedules graphically

• Level workload based on work centre or individual capacity

• Prepare schedules and work packages in PDF format to easily print and/or distribute

• Update order and operation status etc en masse vs. one at a time

• Create task lists from existing orders

• Chart weekly schedule compliance without a spreadsheet

An on-line demonstration will show the available functionality within the SAP Plant Maintenance module.

Randy linzel - Senior Project Manager, Prometheus group (USA)

Target audience: This live demo will demonstrate to planners, supervisors and schedulers a whole new level in ease of use of SAP PM. Managers and directors will see how easily schedule compliance KPI data can be viewed real time.

Building a 2nd generation SAP Mobility Application in SAP

The Water Corporation of WA are currently building their 2nd generation mobility solution for the deployment of SAP business processes into their field service organisation. Taking their past experience and learning’s into consideration, the talk will cover the motivation of the Corporation to move to a 2nd generation mobility platform and will include the drivers of the business case to push mobility out into the edge of the organisation. Additionally it will touch on the following categories:

• Requirements definition

• Product evaluation

• Device selection

• Engagement of business stakeholders

• Engagement of vendors

• Change management

• Project approach

Concluding the session will be a review of the lessons learnt from the corporation in their journey of delivering an SAP Mobility Application to the business.

greg Rimmer - SAP Plant Maintenance Process Manager’s Representative, Water Corporation of WA & Adam Sivell - Project Manager, Sky Technologies (Pty) ltd

Target audience: The presentation aims to provide companies looking to extend their SAP processes to the edge of their organisations and into their field service and maintenance groups through the use of mobile technology. It will assist decision makers and project teams looking to embark on mobile projects with some key learning’s and experiences gained by a large water utility that is in the next phase of rolling out these types of solutions.

11.35

12.25

13.30



TUESDAY 24TH NOVEMBER WEDNESDAY 25TH NOVEMBER

14.25

15.15

16.45

15.45

SAP Portals - Bringing Pleasure to the SAP Experience

Qenos implemented SAP back in 1995 and currently has 640 users of PM. The vast majority of these employees are infrequent and inexperienced users. For these people SAP can be quite daunting. This presentation shows portals which have been developed to improve the SAP experience and increase user acceptance and uptake.

• Identifying Qenos SAP user demographic • What is a portal and how can it help?

• Facilitate a better working relationship between maintenance and IS groups and a better understanding of each others needs

• Developing an agreement to standardise business processes

• Understanding how SAP PM is used at the 'coal face'

• Examining portals in action at Qenos

• Tradespersons overview

• Reporting - using portals to access BI reports

David Washbrook - Resins Plant Maintenance & Reliability Engineer, Qenos Pty ltd

SAP release: ECC 6Original go-live date: May 1995

Target audience: This presentation shows a real life example of what is possible with portals. It is targeted towards the general user who wants to know more about SAP portals and how they can be applied.

Employ Plant Maintenance on Handhelds - Mobile Solution for Maintenance Crew and Planners for Improved Visibility and Performance

Goodman Fielder implemented a solution at Paradise Biscuits in Brisbane that enables planners and the crew to perform day-to-day maintenance tasks using handheld devices in the fi eld. Creating notifi cations, breakdown orders, confi rming times, goods issuing spares, receipting stock and stock take are some of the functionalities made available. Planners and administrators now get the visibility of a live on-line system providing real time information of what is happening on the shop fl oor as the tasks are all status managed.

This has enabled us to capture 100% of our breakdowns which in turn is helping us calculate our OEE (Overall Equipment Effectiveness).

• Overview of the handheld solution used at Goodman Fielder

• Allocation/monitoring solution overview

• Breakdown maintenance demo

• Inventory management

• Preventative maintenance cycle

Sudhir Mooray - SAP lead (PM & PP), goodman fielder ltd

SAP release: ECC 6

Original go-live date: February 1998

Target audience: Planners and maintenance personnel looking to effectively switch over to handheld solutions. Companies looking to plan, allocate, execute and monitor PM tasks for breakdown and preventative maintenance. If you are in search of an economical method to convert to a mobile solution which is user friendly then don’t miss this session.

Mobile Workforce Management for Plant Maintenance - It’s Not All About Scheduling

The accurate scheduling of people in all aspects of plant maintenance is very important however it is not the only subject that is on the mind of today’s plant managers. What happens if you have incorrectly forecast the workload or the number of people required to maintain the plant?

• The role of resource forecasting and planning in turnarounds, shutdowns and outages

• Why resource planning and scheduling is essential in preventive maintenance

• Minimising asset downtime through effi cient resource scheduling in corrective maintenance

• The importance of mobile communications in plant maintenance activities

• Understand what SAP Workforce Scheduling and Optimisation is and what it can do for your plant

Stewart Hill - Director of Corporate Marketing, ClickSoftware ltd (UK)

Target audience: This presentation outlines how the concept and benefi ts of dispersed mobile workforce management can also apply within your plant and is of interest to all plant managers, maintenance managers and SAP EAM specialists.


Mastering SAP Plant Maintenance Conference Close

Closing Keynote Presentation:

Change Management - Moving the Organisation an Inch

Organisations today are faced with a multitude of issues ranging from aging workforces to societal shifts in employee expectations. Woven into the fabric of the organisation experiencing these issues is the matter of change. Increasingly we need to recognise it’s not the technology or the process which dictate the challenges to change. It’s the people and their collective ability or inability to collaborate and create ground swells of enthusiasm for the change.

Items for discussion during the presentation:

• Types of change

• Management vs. leadership

• What’s the hardest SAP functionality to implement?

• The stickiness factor

• Communities of practice and special interest groups

• Perseverance to sustain the change

It's important to understand how, from the "middle out", change can be affected within an organisation by creating the ground swell. Given the long history of the Mastering SAP PM program in Australia and the SAP EAM Centric program in North America there is plenty of intellectual property at your fi ngertips to draw and leverage from in support of improving and making change with your organisation.

Norm Poynter - Business Analyst, Nexen, Inc. (USA)

Workshops are optional and separately bookable (places are limited). All workshops are facilitated by content

experts and provide you with the opportunity to interact with other SAP PM Professionals in a more intimate

environment. Running from 8.30am to 3.00pm, the in-depth workshops allow you to take away answers and

a plan for your organisation. The workshops will run concurrently and you may attend one workshop only.

SAP EAM New functionality - Explore Recent Additions to SAP’s EAM SolutionSince the advent of the Enhancement Packages with ERP 6.0, SAP has been adding functionality to EAM in various areas leveraging this new delivery mechanism. In this workshop SAP Solution Advisors will provide background information and show demos of signifi cant new EAM functionality in the Enhancement Packages.

This workshop will focus on 3 main topics: user interface, scheduling and maintenance cost budgeting.

User InterfaceSAP has consolidated the user interface into two primary tools - the portal and the NetWeaver Business Client. This session will use PowerPoint with live demo to show the benefi ts and use of each tool. Some technical knowledge of SAP will be benefi cial as topics will include:

• How to set-up• Using maintenance delivered content• Leveraging reporting and adobe forms in either interface• Using the powerlists• How to choose the best UI• A review of the SAP simplicity project

SchedulingSAP Multi-Resource Scheduling (MRS) is a non-core add-on developed to enhance the workforce scheduling functionality of SAP ERP Plant Maintenance and Customer Service. The solution continues to be enhanced and new capabilities have been added to support:

• Optimisation• Graphical work order levelling and scheduling• Dispatch to work centres

This session will focus on the new capabilities and will include a demonstration of the solution.

Maintenance Cost BudgetingMaintenance Cost Budgeting is the SAP solution for the planning, approval and updating of maintenance budgets.

The integrated nature of SAP means that it is the perfect base for planning future maintenance costs. In this part of the workshop the standard SAP maintenance cost budgeting process will be discussed. This includes:

• What constitutes a maintenance budget?• SAP set-up needed to build a budget• Building a maintenance budget • Managing a maintenance budget

We will also discuss how the MCB and BW tools can be used for ad-hoc reporting and for the simulation of your maintenance planning costs.

Target audience: SAP analysts and consultants looking to understand the range of new functionality being released by SAP, enabling them to map the future path of their or their clients’ SAP EAM solutions.

facilitated by Andrew Barnard - Solution Architect, AssetCentric Pty ltd

WO

RK

SHO

P 1


Applying Core SAP functionality - Maintenance Processing ObjectsThis workshop is aimed at new and intermediate maintenance users and analysts, with an interest in understanding the purpose and capability of SAP’s maintenance processing objects and their data and in setting up and utilising these objects and their data to deliver the required outcomes and analysis for your specific business needs.

The aim is to provide some ideas and tips and tricks to assist any user to gain a better understanding and get the most from this core functionality in its set-up and day-to-day usage.

Task lists and Maintenance Plans

• Purpose, usage, types, functionality and capability of task lists

• Purpose, usage, types, functionality and capability of maintenance plans

• Structuring maintenance plans and task lists

• Maintenance plans - what do all those scheduling parameters do?

• Reporting/analysis against task lists and maintenance plans

Notifications

• Purpose, usage and types of notifications

• Functionality and capabilities of notifications - downtime; impact; items; activities; tasks; classification

• Designing and assigning catalogs and codes

• Novel uses of notifications and user statuses

• Reporting/analysis against notifications

Work Orders

• Purpose, usage and types of work orders

• Functionality and capabilities of work orders - operations and sub-operations; resource planning; material planning; object lists; scheduling, revisions, network planning and job completion processes

• Printing work orders and documents

• Integration with financials (internal labour, settlement)

• Integration with materials (inventory, purchasing, services)

• Integration with HR

• Reporting/analysis against work orders

Specialist Tools for SAP EAM

• What are all these specialist tools and why have them?

• Work order scheduling tools

• Document printing tools

• Budgeting tools

Target audience: New or less experienced SAP users and analysts wishing to better understand the basic functionality and capabilities around the core SAP maintenance planning and processing functionality. The workshop covers the scope of the available functionality, what it is capable of and tips and tricks for its application and usage.

facilitated by: John Dwyer - Service line lead, Oxygen Business Solutions

WO

RK

SHO

P 2

WO

RK

SHO

P 3

WEDNESDAY 25TH NOVEMBER


Applying Core SAP functionality - Technical Objects WorkshopAppropriate set-up of the technical object master data is one of the key planks to achieve best operational and analysis outcomes for your system and is essential if you want the system to perform asset management rather than just work management. When the set-up does not support your required outcomes, you will fight a losing battle all down the line and system acceptance, capability and benefits will be compromised.

This workshop is aimed at new and intermediate maintenance users and analysts, with an interest in understanding the purpose and capability of SAP’s technical objects and their data and in setting up and utilising these objects and their data to deliver the required outcomes and analysis for your specific business needs. The aim is to provide some ideas and tips and tricks to assist any user to gain a better understanding and get the most from this core functionality in its day-to-day usage.

Reporting

• Reporting Capability in SAP PM 1.Overview for reporting tools 2.List screen functionality 3.Multi-Level lists• Reporting costing and history in SAP PM

Technical Object Hierarchies

• Purpose, usage of functional locations vs. equipment• FL/EQ hierarchies, inheritance, costing/history, hierarchy changes/relabelling• Sample FL/EQ hierarchies from different industries

Classifying Technical Objects

• Purpose, considerations and methods for classifying technical objects• Examples of classification systems

Rotables/Repairables

• Purpose, considerations and methods for rotable/repairable tracking and management• Business issues in rotable/repairable management

Bill of Materials (BOMs)

• Purpose, considerations and methods for BOMs and assemblies• Usage and integration of BOMs

Catalogues and Codes

• Purpose, usage of catalogues and codes• Designing and assigning catalogues and codes

Target audience: New or less experienced SAP users and analysts wishing to better understand the basic functionality and capabilities around the core SAP technical object functionality. The workshop covers the scope of the available functionality, what it is capable of and tips and tricks for its application and usage.

facilitated by: leslie ‘Scotty’ Scott - lead Technical Consultant, Oxygen Business Solutions

PREMIER PARTNERS

PROUDlY SUPPORTED BY

PARTNERS

Maintenance Systems Solutions (MSS) specialises in SAP Support, Development and Training - offering services from business process and system development to providing highly skilled maintenance planners, consultants and support specialists, MSS is for you.

MSS has an SAP training centre and MSS reliability offers integrated services between Reliability Engineering and SAP. For support, training or resources in maintenance or SAP then MSS is your solution.

www.msspltd.com.au

High-performing assets focus on the processes associated with maximising returns and increasing value on a fixed asset, such as plant equipment, digital media, mobile assets (aeroplanes etc.) and buildings. High Performance is achieved when the purchase, construction, operation, maintenance and quality processes are combined to optimise and streamline profitability, performance and compliance of the asset. SAP Business Suite 7 delivers the functional enhancements to allow you to manage projects effectively, control project and asset details, maximise running time of expensive assets and keep assets safe and in compliance.

The Global Maintenance Consulting Group (GMC) are recognised world experts in optimising Asset Management Performance in the resources industry. Our primary focus is on improving Maintenance and its integration with Supply and Operations. GMC’s clients acknowledge us as leaders in implementing SAP and improving its utilisation, often as part of large global ERP rollouts. We provide vision, strategy, advice, leadership and technical skills at corporate and on the ground at your sites to deliver improved and sustainable business outcomes. Our experienced industry leaders and practitioners achieve this through fully engaging your people and utilising your processes and supporting systems. Offices in Australia, USA, Canada, Singapore, Chile and Southern Africa.

www.globalmaintenance.com.au

WEDNESDAY 25TH NOVEMBER PAR

TNER

S

igience

WO

RK

SHO

P 4

Maintenance Staff & SAP SolutionsSolutionsM1

SolutionsM1

Maintenance Staff & SAP SolutionsSolutionsM1

SolutionsM120 www.masteringsap.com/pm 21

Applying SAP Data load functionality - legacy System Migration WorkbenchSAP provides standard existing mechanisms to load data through. Often users are unaware of these tools, are unable to access them, or have limited knowledge of their use. This workshop will cover the load tools related to the Plant Maintenance module available in the LSMW tool.

Recordings• LSMW Equipment Creation Recording: Option 1

• LSMW Equipment Creation Recording: Option 2

Material Masters• Material master overview

• Structure relations and source fields

• Material master source fields

• Material master structures

• Specify files

• Assign files

long Text• Long text direct input

• Direct input load

• Alternative to object 001

• Long text utility

• Utility source fields

• Utility mapping and conversion rules

Wrap up• LSMW tips

• Other tips

• Useful documentation

Understanding PM Data Structures • Background

• Objectives/principles

• Data modelling demo

• Task List Data Model Example

Key lSMW Set Up• Logical files

• LSMW basics

• File paths (BOM Walkthrough)

PM Structures• Floc/Equipment - structures

• Task list structures overview

• Task list standard structure mapping

• Source fields

• Fields with identical names conflict

• Material components

• Packages

• Extend the batch session

• Maintenance plans - object attributes, source structures and source fields

• Classification - object attributes, source structures, source fields, mapping and conversion, specify files, display read data, converted data, direct input program and RCCLBI03 program

Target audience: SAP users who are involved in or have an interest in the creation, migration, enhancement and or sustainment of asset information (master data).

facilitated by: Norm Poynter - Business Analyst, Nexen, Inc. (USA)

Eventful Management’s promise is a ‘whole-of-conference’ commitment that ensures tangible ROI and membership to a community for continuing education, learning and networking:

1. Pre conference requests let us know before you attend your biggest challenges with using SAP PM. Our Customer Networks Team will set you up with one-on-one meetings with other SAP professionals to discuss and discover solutions to your challenges.

2. One-stop shop for knowledge, skill enhancement and professional development Candid and insightful case studies from speakers representing different industries and countries - all prepared to share their real life experiences and discoveries:

•DevelopAssetManagementAnalyticCockpitsbasedonSAPBWforoptimising asset lifecycles

•DiscoverhowthePortalcanenhancetheSAPexperienceandincreaseuseracceptance •Buildabusinesscaseforasset-centricdocumentmanagement •Unlockinherentvaluebysuccessfullyintegratingmaintenancewithsupplychain

and operations •Minimiseassetdowntimethroughefficientresourceschedulingandplanning •Improveusabilitytosimplifythescreens,menus,PIDSandreports •ExplorehowassetstrategyandriskmanagementcanbemanagedinSAP •Findoutabouttheprocessesandtoolsavailabletogetmasterdatarightatthetime

of creation •SetupSAP’sRotableManagementSolutiontogaincontrolofyourmaintainableassets •Improvemaintenanceworksafetyandinstigatethecorrecttag-outprocesseswithWork

Clearance Management •Achievetrainingdeliverysuccessforbetteruserefficiency •UsethenewNetWeaverBusinessClientinterfaceforahighfidelityuserexperience

and operational quality •SeeacomprehensiveoverviewofSAP’sEnvironmentalComplianceSolution •ReceivetechnicalguidanceforthedesignandimplementationofMobileAsset

Management •ImproveyourplanningandschedulingprocessesbyintegratingPMandHRand

utilising the planning board •ExplorethepossibilitiesofMaintenanceKPIandCostreportinginSAPBI/Portal •Findoutthebestproceduresandtoolsforplanningandschedulingasuccessful

shutdown •HeartipsandtricksforimplementingSAPinyourbusiness •IdentifythecapabilitiesandpracticalityofMaintenanceCostBudgeting •EstablishIntegratedMaterialsManagementandPlantMaintenanceforalignedprocesses •Compareyourowncompany'sperformancewiththe2009GlobalEAMbenchmarking

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3. Take away tools and resourcesIn addition to educational content and networking opportunities, you will leave the conference with contact details for every other conference attendee and electronic access to all presentations, keynotes, demos and workshops.

4. Post conference commitment Our Customer Networks Team speaks daily with SAP customers. Once you leave the conference you can access this team to keep you and your business connected to the community by introducing you to any conference attendee you did not get to meet at the conference.

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A) Conference Registration fees:Includes electronic access to all content, participant contact list, entry into conference and exhibition, lunches, refreshments and Networking Cocktail Party. Team bookings are encouraged to accelerate the spread of knowledge across your organisation.

1 - 4 Participants $2495 (+GST)/participant 5 or more Participants $2395 (+GST)/participant TOTAL A: AU $

B) Workshop Registration fees: Includes electronic access to all content, entry into one workshop, refreshments and lunch. The workshop is optional and separately bookable.$850 (+GST)/participant Workshop 1 - SAP EAM New Functionality Workshop 2 - Applying Core SAP Functionality - Maintenance Processing Objects

Workshop 3 - Applying Core SAP Functionality - Technical Objects Workshop Workshop 4 - Applying SAP Data Load Functionality

TOTAL B: AU $ C) Please Also Register Me for One of the Complimentary JumpStart Sessions: JumpStart 1: Using Mastering SAP PM and the Community to Make the Most Out of SAP Investment JumpStart 2: Dealing With the Pain Point of Master Data… Surely it Can’t be That Hard to Solve? JumpStart 3: Today and Tomorrow - 2009 Global EAM Benchmarking Results

D) Accommodation:Conference Venue: Hotel Conrad, Broadbeach Island, Gold Coast, AustraliaStandard Room AU $205 (+GST/room/night) Please circle: Single / Twin / Double

Arrival date: Departure date: TOTAL D: AU $

TOTAL A + B + D: AU $E) Payment Options:Special Note: Payment required prior to the event. Please include accommodation (if required).

Cheque made payable to: Eventful Management Conferences and Events Pty Ltd

Visa Mastercard Bankcard AMEX Diners

Card Number Card Expiry

Name of Cardholder: Signature:

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Mr/Mrs/Ms First Name Surname

Position

Organisation

Address

Postcode

Phone Mobile

Fax Email

Which phone number would you prefer on the Networking List? Phone Mobile

Special Dietary Requests

Approving Manager

Position

Email

Please send the tax invoice to my approving manager Please send the tax invoice to me

Contact Eventful Management to RegisterMail: 54 Victoria Street, McMahons Point

NSW, 2060, AustraliaPhone: +61 2 9955 7400 fax: +61 2 9955 3899Web: www.masteringsap.com/pmEmail: [email protected]

(Please photocopy for additional participants)

Cancellations

Cancellations must be advised in writing at least 21 days prior to the event. Where an alternate delegate is not possible, an administration fee of $550 (+ GST) per delegate will be incurred for cancellations. A refund will not be given if a delegate fails to attend or cancels within 21 days prior to the event.

*Eventful Management reserves the right of admission.

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54 victoria street mcmahons point nsw 2060 australia p +61 2 9955 7400 f +61 2 9955 3899

w www.eventfulmanagement.com

premier partners: proudly supported by ... - mastering sap pm 2009 inivtation.pdf · - sap eam new...

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