pres 128 tony morgan july 6 2016

Collaborative InnovationBetween Clients and Service Providers

Tony Morgan, July 2016 for ISSIP Speaker Series Call

© 2016 IBM Corporation

Innovation

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Introduction

• 25+ Years Experience in IT industry

• Chief IT Architect for large IBM Clients

• IBM Innovation Leader for Global Bank

• GTS Client Chief Innovation Officer for UK & Ireland / Europe

• Co-Developer and Leader of IBM Technical Leaders Innovation Master Class

• IBM Sabbatical – including Visiting Roles at University of Leeds and Loughborough University in the UK


Innovation

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This Session

• Background

• Approach

• Outcomes

• Q&A


Innovation

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The Challenge…


Innovation

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Defining Innovation…

Example - “Innovation is about using new and different technologies to reduce cost and/or increase revenue” (Bank CIO)

As many definitions as clients…


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1. Agree a joint definition of innovation (WHY)

2. Define areas of scope (WHERE)

3. Identify key innovation themes (WHAT)

4. Agree owners, action plan and deliver (HOW)

5. Agree sponsorship and governance (HOW TO KEEP IT GOING)

Taking a Structured, Systematic and Simple Approach


Innovation

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Innovation For and With Our Clients

1. Innovation FOR the client• Innovation built into core solutions, products,

services and transformation programs • Systematic and continuous product and

service improvements

• Development and delivery of new service delivery capabilities aligned with client needs

• Account Delivery Leader Owns This

2. Innovation WITH the client• Innovation agenda developed in context of

client’s business • Addressing client needs with proven IBM

capabilities and/or developing new capability

• Supported by depth and breadth of IBM research, offerings & delivery

• Overall Account Leader Owns This


Innovation

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Engagement and Fast Track Mechanisms

InnovationWorkshops

IntelligentCost Reduction

Cloud AdoptionWorkshop

InnovationDays

Mobile AdoptionWorkshop

InnovationBriefings

Example Innovation Events

SecurityWorkshop

Extreme BlueProjects

First of a KindProjects

Emerging TechServices Projects

SPEEDPoCs

Example Innovation Programs and Projects

IBM Client CentreSW PoC / PoTs

IBM LabHW PoC / PoTs

Innovation JamsIdea Labs Hackathons

TechnologyInnovationExchanges


Innovation

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Client Examples


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Enablement, Measurement and Impacts


Innovation

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An Evolving Approach

IBM Design Thinking Innovation Platform


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Questions and Discussion


Innovation

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Thank You

https://uk.linkedin.com/in/tonymorganuk

@tadmorgans

pres 128 tony morgan july 6 2016

Presentations & Public Speaking