presentación de stefanini.pdf

7/28/2019 Presentacin de Stefanini.pdf

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Powering your business


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2012 Stefanini Proprietary and Confidential2

Our Mission

To exceed the expectations of our customers,employees and shareholders through technology

solutions and innovation.

Our Vision

To be the best provider of technology, globallyrecognized and admired as a strategic partner,and act with passion and energy to serve and

delight our customers.


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History



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Differentiators


POWERING Global presence; vision; strength;technical expertise; 16,000+ resources.

YOURCustomer focus; market knowledge;

long-term relationship; flexibility.

BUSINESSTechnology-based business solutions,

tailored to your corporate business goals.


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2012 Stefanini Proprietary and Confidential

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Key Take Away's:

Expand our deliverycenters in Europe andAsia

Support customers in

30+ different languagesFocus on verticalindustry practicespecialization

Develop specificofferings by industry

$ 1.3 billion company in2013

More comprehensiveportfolio of services

Create moreopportunities for ouremployees

Big enough yet smallenough

Exceed customerexpectations

Flexibility is key.

We will creativelyexecute on thenew goal andstrategy.

Offer the flexibility,responsiveness andagility thatcompanies require.


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End to End Services and Solutions


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Outsourcing

Consulting

Integration and

Development

Solutions Technology Processes

ApplicationsSystems ManagementManagement On DemandCorrective MaintenanceProjects On Demand

InfrastructureService DeskData Center ManagementSecurity ManagementPrint Management

Systems Development

Systems IntegrationNetweaver XIService Oriented Architecture(SOA)Web ServicesPortal Content ManagementBusiness Process Management(BPM)

Corporate Solutions

Implementation Oracle, SAP andMastersaf; upgradeimprovements; Archiving; Reports;Softway Solutions, Supply ChainManagement, E-procurement,Business Intelligence, BW, BPC,SAP Analytics, Project PortfolioMant, Digital Marketing Solutions(Social Qualis and Adobe)

Vertical areas

FinancialLife & ScienceOil & GasTelecommunicationManufactureSteel and Mining

Technology Solutions

IT GovernanceInfrastructure Assessment andDiagnosis

Enterprise Integration

Storage & TransportationLogistics ManagementStrategic Sourcing andProcurement

BPO Business ProcessBack office servicesSupport Services to Customers

Integration Infrastructure

NetworksInfrastructure LogicInterconnection Sites

RetailHealthInsuranceLife SciencePublic SectorEnergy


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Global Presence

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ArgentinaBuenos AiresCordoba

ChileSantiago

ColombiaBogotaBarranquillaMedelln

PeruLima

VenezuelaCaracas

CanadaToronto

MexicoGuadalajaraMexico CityMonterreyQueretaroToluca

Panama

Panama City

U.S.AtlantaChicago

DavenportDetroitFt. LauderdaleNew YorkRichmond

BrazilAlphavilleAracajuBelmBelo HorizonteBrasliaCuritibaFortalezaJaguariunaMacaPoos de CaldasPorto Alegre [ 2 ]So LeopoldoRecifeRio de Janeiro [ 2 ]SalvadorSo CaetanoSo Paulo [ 6 ]

Vitria

FranceParis

PortugalLisbon

SpainMadrid

Angola

BelgiumBrussels

DenmarkKobenhavn

GermanyCologne

ItalyRome

RomaniaBucharestSibiu

U.K.LondonBracknellBrentwoodSolihull

PolandKrakowWarsaw

SwedenStockholm

SwitzerlandNeuchatel

Lausanne

ChinaJilinShanghai

PhilippinesManila

IndiaHyderabadNoida

ThailandBangkok

Rayong

South AfricaPretoriaPort Elizabeth Australia

Melbourne

Stefanini Direct Presence Partnership

16,000+ 73 30 35Resources Offices Countries Languages

(Direct Presence)


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Language Capabilities

ArabicBulgarianCantoneseChinese Mandarin

CzechDanishDutchEnglishEstonianFinnishFlemishFrench

GermanGreekHebrewHindi

HungarianItalianJapaneseKoreanNorwegianMalayPolishPortuguese - Brazilian

RomanianRussianSlovakSlovenian

Spanish LatinSpanishSwedishTagalogThaiTurkishUkrainian


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Stefanini provides single-point-of contact multilingualsupport for its customers globally in 35 languages


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Global Delivery Model

R

A

Location Nearshore Offshore

USA,Canada

Argentina Brazil Canada Mexico

Colombia PeruUruguay

India Philippines Romania

S

S

A


Europe Poland Romania

Argentina Brazil Mexico Colombia India Peru

Philippines Uruguay


Asia India Philippines China

Argentina Brazil Mexico Colombia Peru Romania Uruguay

R

S

A

Talent Recruitment Center

Global Service Desk / BPO Center

Application Development Center

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S

R

SAR

S

S

A

SR

S

AR

A

A

A

S

R

R

AS

S


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Growth


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Greater financial stability Sustainable Growth

Growth rate of 90% in fiscal year 2008 and 2009 Revenue grew 12 times in the last 10 years


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Application lifecycle management IT Sourcing Expertise Business intelligence Infrastructure outsource solutions Custom application development

Product Development


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Human Resources


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89 %

Periodic Evaluations

Technical and Behavioral Training

Support and Coaching

Job Rotation

Planning & Career Tracking

Onsite HR Functions

Selection (Consulting, Logistics of Hiring, Training)

Follow-up Reports

Training (Peer and Shadowing)

Services for Clients

HighTalent Retention Rate

Resource Management Portal

- Effective web-based tool used to find, recruit, retain and manage talent.

- Large resource base in a variety of specialized technologies.

- Interactive channel for communication that encourages collaboration as wellas sharing of information and learning.

Profiles

16,000+Global Resources

2,700

NorthAmerica

600

APAC

9,700

Brazil

1,800Latin

America

1,800

EMEA


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Telecom 9%

Manufacturing 18%

Services 4%

Health, Life & Science 6%

Banks, Insurance

Financial Services 33%

Oil & Gas/Energy 9%

Technology 6%

Public Sector 5%

Retail 5%

Steel and Mining 5%

Clients by Segment

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Long Term Clients


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More than 10 Years

Stefanini focuses on long-term relationships with their customers.

The company has relationships with over 500 active clients, including thefollowing:


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Global Clients


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500 Active Clients| 300 Multinationals| 150 Clients with Regional Operations| 35 Global Clients


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Sampling of Clients


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Marketplace Recognition

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Excellence in Globalization 2010 / 2011 In recognition of the international expansion of Stefanini and its best practices

Top 50 Power Rankings

Marco Stefanini (President and Founder) and Antonio Moreira (CEO NA+APAC) were listed among the 50 mostinfluential executives in the Nearshore Outsourcing industry.

Fast Company Magazine 2011 Worlds Most Innovative Companies Named to Worlds Most Innovative Companies Top 100 List Named #4 in subcategory of Top 10 Brazilian-based Most-Innovative Companies

Magic Quadrant Participant Help Desk Outsourcing, North America (2012) Desktop Outsourcing Services, North America (2011) Help Desk Outsourcing, Europe (2011)

Top 100 Global Outsourcing Listed as one of the top 100 outsourcing companies in the world by IAOP (International Association of

Outsourcing Professionals), published in Fortune magazine Top 20 provider for the Discrete Manufacturing Vertical Top 5 - Leaders in South America

Datamonitors Black Book of Outsourcing Global Top 50 Outsourcing Provider for 3 consecutive years 1st Global Outsourcing Help Desk for Level 1 and Level Medium Leadership also in the categories: Reliability; Viability;

Data security and backup services; Support and customer care; Best of breed technology and process improvement

Vendor Overall Preference; Training Program; Breadth of offerings, client types, delivery excellence; Scalability, client adaptability, flexible pricing;

NorthAmerica

2012


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Fundao Dom Cabral Top Transnational Companies - 2011 2nd place in the Ranking of Brazilian Transnational 1st with higher percentage of assets abroad

Valor Econmico Top Brazilian Multinational Companies - 2011 1st in Information Technology sector

Exame Biggest and Best Companies 2008/2009/2010/2011 Among the top 50 for sales in the Digital World segment Ranked 37th Overall ranking of 601 of 1000, up and 24 compared to 2010 position and up 140 positions compared to

2009

Isto Dinheiro 500 Best Business in Brazil 2008/2009/2010/2011 1st place in category Technology - Software and Services 1st place in Financial Sustainability 2nd in Human Resources 2nd in Innovation and Quality 2nd in Corporate Governance


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Anurio Telecom Highlight of the Year - 2011 Featured in the segment of Consulting and Projects

Relatrio Bancrio- Document Scanning Case Highlight - 2011 Award for the to use scanned images in SICOOB check clearing

Valor 1000 Among the 1000 Largest Businesses in 2007/2008/2009/2010/2011 Among the highlights Sector 10 in the category Information Technology, Stefanini placed496th among the 1,000 largest companies in 2011 (up 300 positions over the past 5 years starting in796th place in 2007)


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Stefanini Knowledge Solutions


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Performance Focus in Four Areas:

Linux

MainframeCobol, CICS, DB2

Graduate

Diploma in

Technology

Open, Closed

and CustomCourses

BPO in Training

ProfessionalTraining Courses

Strategic ProjectManagement

Software Engineering

Information Security

Outsourcing of thebusiness area and/ortraining processes

Information Technology,Quality, CMMI, SOA andServices, Management,

Governance, Innovationand Behavioral

Basic training andpreparation forcertification of IT

professionals
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Partnerships with Brazilian Universities


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1

3 45

67

9

1112

1. Distrito Federal 3. Gois

4. Minas Gerais 5. Minas Gerais 6. Minas Gerais

7. So Paulo 8. So Paulo

PUC-RS

11. Rio Grande do Sul 12. Rio Grande do Sul

Stefanini/Unisinos

Development Center

Stefanini/PUC Development Center

2. Distrito Federal

2

8

10

9. So Paulo

10. So Paulo
http://www.joao.pro.br/img/unieuro.jpg


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Initiative and Participation


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Marco Stefanini Global CEO and President of Stefanini Founder and Vice President of Brasscom Member of the CEO Group, a government committee headed

by the President of the Republic, Excellency Ms. Rousseff. Thisgroup is made up of CEOs of companies in different industrieswith the main goal of fostering integration between the UnitedStates and Brazil and between Brazil and the United Kingdom.Marco Stefanini represents the sector of Information Technologyon the Brazilian side.

CEO Forum Brasil & USA

Former Participants:Alain Belda (Alcoa) Rick Wagoner (GM) David Speer (Illinois Tool Work) Craig Barret (Intel) Tim Solso (Cummings) Paul Hanrahan (AES)

Josu Gomes da Silva

Jos Roberto Ermrio de Moraes

Carlos Alberto Vieira

Jorge Gerdau Johannpeter

Jos Lus Cutrale

Luiz Roberto Nascimento

Marcelo Bahia Odebrecht

Marco Stefanini

Frederico Fleury Curado

Murilo Ferreira

Brazil CEOs

Coteminas

Votorantim

Banco Safra

Grupo Gerdau

Sucoctrico Cutrale

Camargo Corra

Odebrecht

Stefanini

Embraer

Vale

Andres Gluski

John Melo

James Albaugh

Gregory Page

Lee McIntire

Vikram Pandit*John Faraci

Kenneth Frazier

Steve Angel

Deepak Chopra

Keith Nosbusch

Mary Andringa

United States CEOs

AES

Amyris

Boeing Commercial Airplanes

Cargill

CH2M HILL

CitigroupInternational Paper

Merck

Praxair

OSI Systems

Rockwell Automation

Vermeer Corporation

*John Faraci, Chairman and CEO (International Paper) chairs the Forum for the U.S. Section


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Community Involvement


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Mission

Promote human development, economic and social, throughthe implementation and support of educational activities thatare designed to provide basic vocational training for youth andadults.

Certified by ABRINQAssociated with the Ethos InstituteMore than 45,000 attended in 10 years

JaguarinaPoos de CaldasPorto AlegreRio de JaneiroSo Paulo Jardim AdalgizaSo Paulo Jaguar

As a global organization, we are committed togreen initiatives and have established processesand procedures that lessen our impact on the

environment and promote green initiatives withinour company and on behalf of our employees.


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Thank You

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