presentation bpm methodology and pitfalls
DESCRIPTION
Presentation at Oracle BPM seminar Oslo, sept 10, 2014TRANSCRIPT
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sysco.no
Oracle BPM SuiteMetodology & Pitfalls
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Agenda
IntroductionBPM
Methodology
Common Pitfalls
on BPM Project
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Introduction
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Information about me
• Jon Petter Hjulstad
• Dept Manager for Middleware at Sysco
• 17 years experience with Oracle Products
• Focusing on WLS, SOA Suite, BPM Suite ++
• Beta tester for BPM 12c
• Twitter: @jphjulstad
• Blog: http://sysco.no/blogg/
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Information about SYSCO
• IT company established 2004 – 10 years
• Continuous growth, over 100 employees
• Operations, development, consulting in technology and economics
• Competence in database technology, middleware
• Special focus in the energy sector
• Engineered Systems Partner of the Year 2014
• Haugesund, Bergen, Stavanger, Oslo, Ølen, Stord, Lima
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SYSCO Middleware
• Department in Sysco focusing on Middleware
• Certified Consultants
• Architecture, Proactive Support
• Development: SOA, BPM, Event Processing, ADF, BAM, Java
• Testing, Tuning, Fixing
• Installation, Patching, Monitoring
• Norway, Peru
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BPM Methodology
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Core Driver of BPM projects
• Delivery of enhanced business performance through:
•Cost reduction: How efficient are your processes? How much manual
tasks are involved in your processes?
• Increase Agility: How complex is to consume or provide a service to
other company? How fast we can adapt and take advantage from a
new market change?
• Increase Visibility: How aligned are our IT applications with our
business goals? What is the current state of my processes?
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BPM Methodology: How to get started?
• Based on IT Strategies from Oracle
• Business Process Improvement Plan
•Gap Analysis of Critical Business Process
• Current / Desired state
• Areas of Brokenness
•Business Process Prioritization
• Impact, Complexity, Urgency
•Scope
• Start small but be Relevant
• Iterative phases of Improvement driven by Value
•Collaboration
• Business / IT must work together
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BPM Methodology – How to get started? (Maturity)
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BPM Methodology – How to get started?
• Prioritize business processes with:
• High Impact and clear Business Value
• Relatively Low Maturity and Complexity
• Short implementation: 3 to 6 months
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Oracle BPM Method - Iterative
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Identification & Selection
• Consists in identify “True” Business Process:
Use Industry Standards (e.g. APQC) and Process Leveling
• Level 0 and Level 1
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Identification & Selection
• Tools:
•Functional Models:
Process Hierarchy
•Business Process Selection
Framework: Process “weight”
to Prioritize
• Oracle BPM Suite
•Comprehensive BPM solution.
• Includes a BPM repository: Business
Architecture and Business Process
projects integrated.
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Identification & Selection
Model, Maps,
Documentation,
Hierarchy on the
same repository
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Definition and Definement: Business Process Context
Business goal oriented
Continuous improvement
with Business Process as
the main asset
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Technical Analysis & Design
OOTB functionality
Fast time to production
Built to change
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Implementation & Composition
Zero-code composition
Model and business process based
implementation
Start small. Prioritize impact
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Deployment, Execution & Management
Centralized workspace
Mobile enabled
Process tracking
Troubleshooting
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Monitoring & Transformation
Real-time monitoring on-
demand
New BAM
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Monitoring & Transformation
Information to
transform your
business
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Pitfalls
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5 BPM projects pitfalls
● Limit process scopeDo not try to model everything in one, big process. Make smaller processes, consider if ACM is more suitable
● Monitoring phase on BPM projects – facilitate improvementsIn some projects, the BPM lifecycle is not achieved completely. Projects end on “Execution” phase and don’t recognize the benefits of monitor and improve the “as-is” processes.
● BPM Processes Collaboration - Business and Data architecture first!Business Processes are part of a Value Chain, and are inter-dependent and in communication with others processes. This is why you have to take care of Business and Data architecture before design and implement a process.
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5 BPM projects pitfalls
● “Oracle BPM forces me to use ADF”
“If I have no experience and no trained team on Oracle ADF, I can’t implement a solution
with Oracle BPM”. This is false. Oracle BPM includes 2 ADF applications: Oracle Business
Process Composer and Oracle Business Process Workspace. But you can reuse your
knowledge on .Net/PHP/Java EE implementing the User task’s interfaces.
● Oracle BPM deployment
“My BPM processes are slow”. This depends on how your SOA/BPM server are deployed.
SOA infra SOA Infra
Process Instances Process Instances
UI Apps
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Summary
• Made in cooperation with Jorge Quilcate
• Thanks for attending!
• Contact me at jonpetter.hjulstad(a)sysco.no
• Twitter: @jphjulstad