presentation by kiho sohn
DESCRIPTION
Presentation by Kiho Sohn on Knowledge Management/ InnovationTRANSCRIPT
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Welcome
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• SCQAA-SF (www.scqaa.net) chapter sponsors the sharing of information to promote and encourage the improvement in information technology quality practices and principles through networking, training and professional development.
• Networking: We meet once in 2 months in San Fernando Valley.
• Check us out on LinkedIn (SCQAA-SF)• Contact Sujit at [email protected] or call 818-
878-0834
About SCQAA-SF- A Not-for Profit Organization
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Membership Benefits:
• Excellent speaker presentations on advancements in technology and methodology
• Networking opportunities • PDU, CSTE and CSQA credits • Regular meetings are free for members
and include dinner
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Effective Innovation Techniquein a Learning Organization(utilizing Knowledge Base)
SCQAA
April 18, 2012
Kiho SohnInnovation-KM Consultant
818-620-4989
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Business Innovation
Converging Process
IdeaGeneration
Selection/ Validation
Opportunities New Products
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Technical Innovation
Diverging Process
IdeaGeneration
Selection/ validation
Problems Solutions
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Wisdom of Crowd…Not as Smart as Crowd
How smart am I…?
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Brainstorming Session in work…
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Beyond the participants’ experiences
Knowledge-bases
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Have you heard these terms?• Communities of Practices• Collaboration• Social Networking• Lessons Learned Database/ Best Practices• Advanced Search Engine• Experts Locator/ Expertise Network• Document Management System• Enterprise Content Management• Knowledge for Innovation
These are all parts of Knowledge Management!!!
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Collaboration
Searching& Organizing
Learning & Training
CapturingPeople
Media-based
People Media- based
Knowledge Transactions
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Knowledge-base
Learning During
Learning After
Learning Before
Learning Organization
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Knowledge-based Innovation - TRIZ
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Think Outside the Box
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9-Dot Problem
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Think Outside the Box
In the following line of letters, cross out six letters so that the remaining letters, without altering their sequence, will spell a familiar English word.
B S A I N X L E A T N T E A R S B S A I N X L E A T N T E A R S
B A N A N A
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Paradigm Shift
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What do you see?
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Knowledge-based Innovation - TRIZ
Works for “Right Brain” Creative People as well as for “Left Brain” Technical People
Knowledge-based Creativity and Innovation (Ultimate Benefit of Knowledge Management)SystematicPredictable
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• Created by Genrich Altshuller (1926 - 1998)
• Research began in 1940’s
• Findings began with over 200,000 patents
• Research covers over 3.1 million patents
What is TRIZ?•Russian acronym for “The Theory of Inventive Problem Solving”
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3 Key Findings1. Problems and solutions are repeated
across industries & sciences
2. Patterns of technical evolution are repeated across industries & sciences
3. Best innovations come from outside the field where the original problems were developed
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This is how TRIZ works
YourProblem
YourProblem
TRIZGeneralSolution
TRIZGeneralSolution
YourSolution
YourSolution
TRIZGeneralProblem
TRIZGeneralProblem
Knowledge-based, SystematicInnovation Methodology
Patent-based 40 Principles
Scientific Effects
Evolution-based Prediction
KMINNOVATION1. Segmentation 21. Skipping
2. Taking out 22. "Blessing in disguise"3. Local quality 23. Feedback 4. Asymmetry 24. 'Intermediary' 5. Merging 25. Self-service 6. Universality 26. Copying 7. "Nested doll" 27. Cheap short-living objects 8. Anti-weight 28 Mechanics substitution 9. Preliminary anti-action 29. Pneumatics and hydraulics 10. Preliminary action 30. Flexible shells and thin films11. Beforehand cushioning 31. Porous materials 12. Equipotentiality 32. Color changes 13. 'The other way round' 33. Homogeneity 14. Spheroidality - Curvature 34. Discarding and recovering 15. Dynamics 35. Parameter changes 16. Partial or excessive actions 36. Phase transitions 17. Another dimension 37. Thermal expansion 18. Mechanical vibration 38. Strong oxidants 19. Periodic action 39. Inert atmosphere 20. Continuity of useful action 40. Composite materials
40 Inventive Principles
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Example of Principle #1: Segmentation
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Example of Principle #32: Color Change
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Eliminate Contradictions
Trade off…
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Contradiction Matrix
1. Weight of moving object2. Weight of stationary object3. Length of moving object4. Length of stationary object5. Area of moving object6. Area of stationary object7. Volume of moving object8. Volume of stationary object9. Speed10. Force11. Stress or pressure12. Shape13. Stability of the obj's composition14. Strength15. Duration of action by a moving
object16. Duration of action by a
stationary object17. Temperature18. Illumination intensity19. Use of energy by moving object20. Use of energy by stationary obj.
21. Power22. Loss of energy23. Loss of substance24. Loss of information25. Loss of time26. Quantity of substance/ the
matter27. Reliability28. Measurement accuracy29. Manufacturing precision30. External harm affects the
object31. Object-generated harmful
factors32. Ease of manufacture33. Ease of operation34. Ease of repair35. Adaptability or versatility36. Device complexity37. Difficulty of detecting and
measuring38. Extent of automation39. Productivity
Weigh
t of
movin
g obje
ct
Weigh
t of
statio
nary
objec
t
Leng
th of
movin
g obje
ct
1 2 3
1W e i g h t o f m o v i n g
o b j e c t+ -
1 5 , 8 , 2 9 , 3 4
2W e i g h t o f
s t a t i o n a r y o b j e c t- + -
3L e n g t h o f m o v i n g
o b j e c t8 , 1 5 , 2 9 ,
3 4- +
4L e n g t h o f
s t a t i o n a r y o b j e c t3 5 , 2 8 , 4 0 ,
2 9-
5A r e a o f m o v i n g
o b j e c t2 , 1 7 , 2 9 ,
4-
1 4 , 1 5 , 1 8 , 4
6A r e a o f s t a t i o n a r y
o b j e c t-
3 0 , 2 , 1 4 , 1 8
-
7V o l u m e o f
m o v i n g o b j e c t2 , 2 6 , 2 9 ,
4 0- 1 , 7 , 4 , 3 5
8V o l u m e o f
s t a t i o n a r y o b j e c t-
3 5 , 1 0 , 1 9 , 1 4
1 9 , 1 4
9 S p e e d 2 , 2 8 , 1 3 , 3 8
- 1 3 , 1 4 , 8
1 0 F o r c e ( I n t e n s i t y ) 8 , 1 , 3 7 , 1 8
1 8 , 1 3 , 1 , 2 8
1 7 , 1 9 , 9 , 3 6
1 1S t r e s s o r p r e s s u r e
1 0 , 3 6 , 3 7 , 4 0
1 3 , 2 9 , 1 0 , 1 8
3 5 , 1 0 , 3 6
1 2 S h a p e 8 , 1 0 , 2 9 , 4 0
1 5 , 1 0 , 2 6 , 3
2 9 , 3 4 , 5 , 4
1 3S t a b i l i t y o f t h e
o b j e c t ' s c o m p o s i t i o n
2 1 , 3 5 , 2 , 3 9
2 6 , 3 9 , 1 , 4 0
1 3 , 1 5 , 1 , 2 8
1 4 S t r e n g t h 1 , 8 , 4 0 , 1 5
4 0 , 2 6 , 2 7 , 1
1 , 1 5 , 8 , 3 5
W o rs e n in g F e a tu r e
I m p r o v in gF e a tu r e
40, 26, 271
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1. Segmentation 2. Taking out 3. Local quality 4. Asymmetry 5. Merging 6. Universality 7. "Nested doll" 8. Anti-weight 9. Preliminary anti-action 10.Preliminary action 11. Beforehand cushioning 12.Equipotentiality 13.The other way round14.Spheroidality - Curvature 15.Dynamics 16.Partial or excessive actions 17.Another dimension 18.Mechanical vibration 19.Periodic action 20.Continuity of useful action
40 Inventive Principles with Contradiction Matrix
1
2
3
4 21. Skipping 22. Blessing in disguise23. Feedback 24. Intermediary 25. Self-service 26. Copying 27. Cheap short-living objects 28. Mechanics substitution 29. Pneumatics and hydraulics 30. Flexible shells and thin films31. Porous materials 32. Color changes 33. Homogeneity 34. Discarding and recovering 35. Parameter changes 36. Phase transitions 37. Thermal expansion 38. Strong oxidants 39. Inert atmosphere 40. Composite materials
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Innovation WorkshopWith TRIZ
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Innovation in a Workshop - Day 1Training 1:
Training 2:
Training 3:
Training 4:
Overview:
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Innovation in a Workshop - Day 2Training 5:
S O
FTraining 6:
EvolutionTraining 7:
Training 8:
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Data
Information
Knowledge
Under-standing
Wis-dom
Efficiency (How)Effective-ness(What)
Russell Ackoff
Doing the Right Thing
Doing Things Right
Peter Drucker
What’s Important?
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Automobile
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Training
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Resources
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Failure point
What’s inside?
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American Attemp
Russian Solution
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In Summary…Consider these when your organizations face innovation challenges:
Two brains are better than one Effective innovation from utilizing expanded “knowledge-
bases” “Good KM System” can create “Good Knowledge-bases” “Outside the Box Thinking” or “Paradigm Shift Thinking” Innovative solutions can come out in a few days
Quick & Effective Innovation Solutions>> Innovation Workshop !!!
KM
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?? Workshop for SCQAA Members ??
Condensed to 1-Day Format Minimum 20 Registration Possible Dates: May 12th or 19th
If you want to bring your own problem to be solved during the workshop Be the Sponsor!
Will be a Fun-filled 1-Day !!!