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    Marketing Microwave

    Ovens to a New MarketSegment

    CASE STUDY ON

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    Submitted to:

    Prof. Abu Sayeed Talukder

    Department of Marketing

    University of Dhaka

    Submitted By:

    1. Iftekhar Ahmed ID# 40814002

    2. Ashim Kumar Saha ID# 40915064

    3. Md. Hafizur Rahman ID# 40915053

    4. Md. Kamruzzaman ID# 40915066

    5. Mizanur rahman Khan ID# 40915051

    6. Mostofa Javed Mohiuddin ID# 40814008

    7. A. K. M. Hedaitul Islam ID# 40915047

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    History of Microwave Oven

    Microwave Oven concept first introduced

    in the US market at 1950, but it did not

    become popular since 1970 and now

    almost every household in the United

    States has at least one Microwave.

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    Whites Appliances

    Mr. Jack White started the business in 1976. It isan International Company that manufactures

    and markets appliances globally. The Companyhas a line of Microwave Ovens, somemanufactured in the USA and some in Asia.Products that are manufactured in Asiamarketed in US and Europe market. Thiscompany marketed several high end models inIndia that are manufactured in US.

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    Whites Appliances

    The customer's satisfaction is important toWhite's. They give the customer fast and

    efficient repair and delivery service in thehome. White's carries a large inventory ofparts. Whites Appliance is the FULLSERVICE APPLIANCE STORE and

    celebrating over THIRTY YEARS in theappliance business.

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    Brands ofW

    hites Appliances

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    Findings from the case:

    After the preliminary it has been observed that

    besides the market for high end products, a

    market for microwave oven at all price levelsexists. Several International companies like

    Samsung, LG, and whirlpool are entering the

    Indian Market with the idea that demand can be

    expanded with the right product at the rightprice.

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    Continued

    There are five competitor in the Market

    The Microwave Ovens are designed to cook

    European foods in more effective andconvenient way. This oven will be effectivewhen Indian peoples eating habit changes.

    Some Companies disagree with the above

    statement. They think that all Indian Dishesshall be cooked in the Microwave oven. Peoplejust need to know how to cook it.

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    Consumers

    Comments:

    Positive:

    1. Person who have the money should afford

    Microwave Oven.2. Microwave Oven is greatest help when people

    are very busy. It is the easiest, cleanest, andquickest way to cook and make food heat up

    even for the traditional Indian Culture family.3. Microwave Oven makes the men to work in the

    kitchen who never worked in kitchen before.

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    Consumers

    Comments:

    4. Microwave Oven will be very useful and

    they are fast becoming an essential as a

    fridge.

    5. Ovens are very useful for the Bachelors.

    6. Microwave Oven is beginning to replace

    the demand of second TV or a bigRefrigerator.

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    Consumers

    Comments:

    Negative:

    1. Food does not taste the same.

    2. Using Microwave Oven makes people lazy and

    getting away from traditional Indian Culture of

    always fresh food.

    3. Consumers who own Microwave Oven dontuse them frequently, uses is confined to

    cooking Western foods or rehearing.

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    Market Data: LG Electronics is the market leader

    They have 41.5% share

    They have 8 models, prices from 8,500

    to 19,000, sizes from 28-30 liter.

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    Develop Marketing Plan to Market

    Whites Microwave Oven in Indian Market

    Factors to be considered:

    1. Indian food preparation versus western food

    preparation

    2. Values and customs that might affect opinions

    about microwave ovens.

    3. The effects of competition in the market.

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    Marketing Plan Target Market:

    The existing products that other companies

    are providing are being designed forcustomers of the urban areas. WhiteAppliances should focus both on urban andsemi-urban areas for their products. Themain target audience for their productsshould be women.

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    Marketing Plan Microwave Oven Features:

    The Microwave ovens that Whites Appliances

    are currently manufacturing are for preparingwestern foods. They should consider thefollowing factors in their ovens:

    1. The ovens should be designed so that thetraditional Indian foods could be cooked easily

    2. The size of the oven should be minimum 26-32 liters

    3. The ovens should be designed as per theOTG (Oven-Toaster-Grill) Category.

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    Marketing Plan Price:

    The prices of the ovens should be ranges

    from 8,000 to 18,000 whish is lower than

    the LG products.

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    Marketing Plan Promotion:

    Whites Appliances should arrange the

    following promotion strategies:1. Arrange cooking contests for women

    2. Arrange in house training program forwomen.

    3. Consumers who are still unclear about howto utilize the Microwave Oven for their dailycooking; marketing program could be shiftedaway from Mass Marketing to DirectMarketing oriented approach to createawareness about the benefits of the product.

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    Distribution:

    1. Local Manufacturing Facility to promote

    innovation.

    2. Reduce Import to cut costs

    3. Use wholesalers and agents to different

    important locations and if possible

    nearby the competitors shop.

    Marketing Plan

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    Conclusion

    In conclusion we can say that Indian

    Market is a very big market for a product

    like microwave oven. If the abovementioned strategies could be

    implemented then Whites Appliances

    should become successful.

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    Question and Answer

    Session

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    Thank You