presentation mc lehm 2015 eng
TRANSCRIPT
Mc LEHM IN FIGURES
MISSION & PHILOSOPHY
CUSTOMISED HIGH VALUE-‐ADDED SOLUTIONS
WORK ENVIRONMENT
QUALITY AND CONFIDENTIALITY
SUCCESSES & AWARDS
1 2 3 4 5 6
MAIN CUSTOMERS 2012
7
WORKFLOW
8
SPANISH MULTINATIONAL language services provider
Mc LEHM IN FIGURES
2,500 CUSTOMERS
1,000 TRANSLATORS 25 COUNTRIES
40,000,000 WORDS
8,000 PROJECTS
We are the sector leader in soluLons and innovaLon
PHILOSOPHY -‐ Customer focus -‐ SpecialisaLon -‐ Quality -‐ InnovaLon -‐ InternaLonalisaLon
MISSION To offer our customers
high value-‐added
comprehensive language
soluLons
MISSION & PHILOSOPHY
CUSTOMISED HIGH VALUE-‐ADDED SOLUTIONS
CUSTOMISED SOLUTIONS… -‐ TranslaLon -‐ LocalisaLon -‐ InterpreLng -‐ EdiLng -‐ PostediLng -‐ Language consultancy -‐ Document management -‐ CreaLon of translaLon departments …WITH HIGH ADDED VALUE: -‐ Comprehensive mulLlingual services -‐ Global soluLons: global implementaLon -‐ Leaders in turnaround Lmes -‐ Service 24 hours a day, 365 days a year
WORK ENVIRONMENT
STRATEGY backed by the very latest technology
Transparent COLLABORATION PLATFORM which will allow the customer to: -‐ Directly manage and track their projects in real-‐Lme -‐ Locate previous projects, documents, etc. -‐ Obtain tailor-‐made reports: words, invoicing, etc.
Internet
Mc LEHM
Mc Cloud
SharePoint PlaYorm
MS SharePoint MS SQL Server
Customer
WORKFLOW
VALUE CHAIN CRM: maximum adaptaLon to customer DOCUMENT ANALYSIS: homogeneity, resource opLmisaLon and cost reducLon VENDOR MANAGEMENT: specialisaLon, training and conLnuous assessment of translaLon teams QUALITY ASSURANCE: quality audit
QUALITY -‐ CerLfied methodology: ISO 9001:2008 and UNE 15038:2006 -‐ Full use of CAT Tools & MT -‐ Team of experts throughout the enLre value chain -‐ PreparaLon and updaLng of terminology glossaries
CONFIDENTIALITY -‐ Personal Data ProtecLon Law 15/1999 -‐ NDAs -‐ Security of data and systems
QUALITY & CONFIDENTIALITY
SUCCESSES & AWARDS
AWARDS -‐ Young Entrepreneur Award Madrid 2004
-‐ Finalist AJE 2011 InternaLonal IniLaLve
Award
-‐ Finalist Madrid Flexible
Company Award 2011
“Global value-‐added soluLon” -‐ Speciality: legal-‐financial -‐ 174,000 words -‐ 12 days (normal turnaround >60 days) -‐ Prior conversion and DTP -‐ Terminology adaptaLon in real-‐Lme
“SpecialisaLon in record Lme”
-‐ Speciality: Engineering -‐ 316,000 words -‐ 22 days (normal turnaround >100 days) -‐ MulLdisciplinary team -‐ ParLal deliveries -‐ Customer saLsfacLon
SUCCESSES: TranslaLon teams guaranteeing homogeneity