PresentationTitle

Presenter nameDate, 2003

Delivering best-in-class facility management services has been our mission and our success story for two decades. Our services—janitorial, operations and maintenance, electro mechanical, lighting, catering, office support, landscaping and construction services—are offered individually, or fully integrated, and are tailored to each customer's unique needs.

All Services, An ISO 9001:2008 certified company is also the First Credit Rated FM

Company in India

All Services Global Pvt. Limited, (All Services), established as a partnership firm in July 1990 by two vibrant young entrepreneurs, was converted in to a joint stock company in January 2004.

The journey has been impressive. The service provider has since graduated to a solution provider and housekeeping business to Integrated Facility Management. The strength of the ten employees has since swelled to more than 15500. The area of operation has spread from Mumbai to all over India. The corporate head quarter which was housed in a small office, today resides in a posh five storied building of its own in a significant business area of Mumbai, India. It changed its name to the present name in October 2010.

Today, All Services delivers full range of best-in-class Integrated Facilities Management Services to customers in a wide variety of markets including Corporate/Commercial, Manufacturing Plant, Airport, Railways, Education, Retail, Government, Financial Institutions And Public Venues.

VisionVision

““To create a world-class integrated To create a world-class integrated facility management system in India, facility management system in India,

entailing the finest FM skills combined entailing the finest FM skills combined with compassionate customer care”with compassionate customer care”

The The CompanyCompany

How are we placed?How are we placed?

caring attitudecaring attitude

intensive core intensive core competenciescompetencies

right professionalsright professionals   

high adaptabilityhigh adaptability

How are we How are we placed?placed?

Hospitals & TemplesHospitals & Temples

Clubs & Guest HousesClubs & Guest Houses

Airports & RailwaysAirports & Railways

Corporate & Ind. PlantsCorporate & Ind. Plants

• With strong commitment of providing highest standards of operational excellence All Services is a solution provider to your problems relating to Integrated Facilities Management.

• All Services has necessary resources to meet the ever-increasing demands of its most sophisticated clients. The depth of the resources and the commitment keeps us ready to cater to any and every facility related requirement of it’s client.

• This has enabled us to generate hundreds of satisfied clients of varying profile during the two decades of its existence.

We are engaged in number of activities that facilitate our clients to focus on their core business. Guided by the philosophy of growth with service, list of our services keeps increasing on the basis of the demands from our clients.

The range of services includes commercial cleaning at one end and total building support services including AC, electrical installations, pumps and lighting at the other. It also has in its portfolio services pertaining to patient care, catering, gardening etc.

Being alive to the ever-changing needs, we mobilise necessary resources to meet the needs very efficiently and timely..

What do we do?What do we do?

commercial cleaningcommercial cleaning

total building total building managementmanagement   

patient care patient care &nursing aid

facility audit & facility audit & monitoringmonitoring

hospitality solutionshospitality solutions

training & training & skill developmentskill development

Industrial laundryIndustrial laundry   

Portfolio- Core Services/Product Groups

Leader in

Integrated Facilities

Management

Services

Facility Assessment

& Audit

Facility Assessment

& Audit Water &

WasteManagement

Water & Waste

Management

Hospitality Solutions

Hospitality Solutions

Landscaping &

Gardening

Landscaping &

Gardening

Electro-mechanical

BMS

Electro-mechanical

BMSJanitorial&

Commercial Cleaning

Janitorial&

Commercial Cleaning

Catering &

Pantry

Catering &

Pantry

Hospital Support Services

Hospital Support Services

Office SupportServices

Office SupportServices

Industrial Laundry

Industrial Laundry

IFMSIFMS

Energy Energy EfficiencyEfficiencyProjectsProjects

Energy Energy EfficiencyEfficiencyProjectsProjects

Industrial Industrial CleaningCleaning

Industrial Industrial CleaningCleaning

Training and Training and Skill Skill

DevelopmentDevelopment

Training and Training and Skill Skill

DevelopmentDevelopment

Kitchen Kitchen Know HowKnow How

&&ManagementManagement

Kitchen Kitchen Know HowKnow How

&&ManagementManagement

NewNewInitiativesInitiatives

The depth of our experience and understanding of customers' individual needs, make our janitorial services unique.

We offercommercial hard floor cleaning

services general cleaning, deep cleaning, stripping off, polishing, re-polishing, burnishing,

buffing, sanding and sealing any type of

floors.

Commercial CleaningCommercial Cleaning & JanitorialJanitorial

Air Conditioning Lifts & Pumps Electric Installation Fire Prevention Water & Sewerage Engage our lighting maintenance

services for

maximized operating efficiency, significantly reduced energy costs, optimum lighting quality, and the visibility to avoid accidents

Electro Mechanical Electro Mechanical ServicesServices

Working BuildingsWorking Buildings

Our landscaping staff is skilled at making a common exterior uncommonly beautiful with attentive landscaping services.

Whether it is

o installing new landscaping designs, o restoring historic siteso maintaining the existing landscape

or simply o indoor plants

We have the expertise to beautify your business and bring out the richness of your facility, creating a lasting first impression that signifies quality.

LandscapingLandscapingValue and Aesthetic Appeal

State of the art” food State of the art” food preparation & storage preparation & storage facilitiesfacilities

Customer oriented catering solutions

Central Kitchen Services

CateringCateringHealthyHealthy food food for corporate employees for corporate employees /students/students

Hospital Cleaning & Patient Care

Clean and safe hospitals are essential components for an effective healthcare and right setting for good patient care practice. It is fundamental in the prevention and/or control of the spread of healthcare associated infections.

We have been providing Housekeeping and Patient Care in largest number of hospitals and our policy specifies how and to what standard a Hospital is to be kept clean.

It is important to recognize the important role that housekeeping staff plays in ensuring public confidence in the overall cleanliness of the hospital environment. This is recognized and supported by Management and Clinical teams.

Assessment and audit of facility management enabling management to determine requirement as to quality and quantity of facility management needed. Periodic audits highlighting services needing attention and improvement are organized to keep the services at optimum. We also help in developing benchmarks for facility management performance levels. An improvement in any performance benchmark makes the performance as a whole more productive. 

Facility Assessment & AuditFacility Assessment & Audit

Industrial LaundryIndustrial Laundry

All Services does the linen management at TTD and in the process operates laundry plant of 5 TPD. It is also setting up a tunnel Laundry for Central Railways in Mumbai with a capacity of 12 tons per day. This project is being implemented under BOOT system. All Services is contemplating to set up similar projects for other railways as also for Municipal hospitals etc. Tunnel laundry has been brought to India first time and company shall be installing and operating large tunnel laundries.

Industrial LaundryIndustrial Laundry

All Services has undertaken skill development training and placement program for youth from BPL families in nine states. The program is implemented under SGSY of Ministry of Rural Development.

The company is planning to start similar programs in other areas of skill for the up-liftment of BPL youth.

Hospitality SolutionsHospitality Solutions

Providing Passenger area Management with sitting arrangement and security systems and equipment that is: Presentable Energy Efficient Hygienic Meeting International Standard

A.L.L. Services is providing world class services for Kitchen Process Know-How & Cooking Management and Rest houses, Guest Houses, Open Space, Offices, Lounges, Auditoriums, and Conference Rooms etc.

Water & Waste Water & Waste ManagementManagement

Assuring you a clean, attractive, healthy work environment, we provide you cleaning solutions that are not only healthy, but good. We are expanding our many years of experience in the cleaning of hard surfaces into cleaning of water and waste management including Municipality Solid Waste.

Going beyond the conventional methods, we deploy methods and technology that converts your waste into a valuable asset.

WorkforceWorkforceThe most invaluable assetThe most invaluable asset

Total StaffTotal Staff 1510015100

89%1%

10%

AdministratiAdministrationonCAs, MBAs & CAs, MBAs & Professionals Professionals

with with

varied experiencesvaried experiences

TechnicalTechnicalEngineers, Engineers,

Diploma Diploma HoldersHolders

ITIsITIs

Certificate Certificate HoldersHolders

WorkersWorkersSemi-Skilled Semi-Skilled

UnskilledUnskilled

EquipmentEquipmentReinforcement & RefinementReinforcement & Refinement

The company prides to haveThe company prides to have

The largest fleetThe largest fleet of most modern of most modern equipmentequipment

Equipment for varying useEquipment for varying use

Appropriate equipmentAppropriate equipment applicationapplication

Up to date maintenanceUp to date maintenance

Quickest replacementQuickest replacement

Internal Systems, MIS and Quality InitiativesStrong BackupStrong Backup

The company has integrated computer system and has LAN for coordination of inter department activities. Company is developing in-house software to host on the web for online data collection and interaction between the company and its customers. This system would also provide extensive MIS by interconnecting the departments.Company has an efficient organizational structure with adequate number of staff to efficiently handle the activities. The delegation level is desk officer who is of the rank of Head of Department.The various systems currently operational are being constantly monitored for technological up-gradation as and when necessary.An ISO 9001:2008 compliant, the company has plans to obtain industry specific certifications.

NetworkNetwork PAN INDIA PRESENCEPAN INDIA PRESENCE

Branches atBranches at

Delhi, Delhi,

Chennai, Chennai,

Jharsiguda, Jharsiguda,

Moradabad, Moradabad,

Hyderabad, Hyderabad,

Tirupati, Tirupati,

Ahmedabad, Ahmedabad,

Ranchi.Ranchi.

All Services Global Pvt. Limited(Formerly A.L.L. Services Under 1 Roof (India Pvt. Ltd.)

Financials- 2011 - INR Financials- 2011 - INR MNMN

Our profits Our profits

come come

from from

our our

satisfied satisfied clientsclients

TurnoverTurnover

EBITDAEBITDA

Cash FlowCash Flow

PATPAT

12.5 %

1150 MN

11.0 %

7.6 %

All Services Global Pvt. Limited(Formerly A.L.L. Services Under 1 Roof (India Pvt. Ltd.)

Sales forecasts over next 3 Sales forecasts over next 3 yearsyears

INRINR

1150 1150 MNMN

2011 - 2011 - 1212

1900 1900 MNMN

2012 -132012 -13

2500 2500 MNMN

2013 -142013 -14

Good Good

committed committed

ClienteleClientele

Necessary Necessary

Human Human

ResourcesResources

Adequate Adequate

InfrastructureInfrastructure

Sense of Sense of

Social Social

ResponsibilityResponsibility

FM Sector LeadershipFM Sector Leadership

Operational ExcellenceOperational Excellence

Customer IntimacyCustomer Intimacy

Our Our StrengthsStrengths

Our Our StrengthsStrengths

Technical SkillTechnical Skill

Strong Strong Execution Execution CapabilitiesCapabilities

Motivated Work ForceMotivated Work Force

Strong ManagementStrong Management

Systems and ProceduresSystems and Procedures

ResourcesResources

InfrastructureInfrastructure

PlanningPlanning

RecognitionsRecognitions

Awards/CitationsAwards/Citations

Committed to Quality Management Systems, A.L.L. Committed to Quality Management Systems, A.L.L. Services Under 1 Roof (India) Pvt. Limited is an ISO Services Under 1 Roof (India) Pvt. Limited is an ISO 9001:2000 certified company. 9001:2000 certified company. Company’s CMD Ms Sonal Chitroda has been Company’s CMD Ms Sonal Chitroda has been awarded Rajiv Gandhi Shiromani Award by National awarded Rajiv Gandhi Shiromani Award by National Integration and Economic Council for outstanding Integration and Economic Council for outstanding individual achievements and distinguished services individual achievements and distinguished services to the nation. to the nation. In 2008 Ms Sonal Chitroda also won a Gold Medal In 2008 Ms Sonal Chitroda also won a Gold Medal for Excellence from the National Integration and for Excellence from the National Integration and Economic Council on RAJIV’S ROLE IN PROMOTING Economic Council on RAJIV’S ROLE IN PROMOTING NATIONAL INTEGRATIONNATIONAL INTEGRATIONThe Company’s CMD Ms Sonal Chitroda was given The Company’s CMD Ms Sonal Chitroda was given Accommodation Times Appreciations Award for the Accommodation Times Appreciations Award for the year 2007 for bringing new concepts in Facility year 2007 for bringing new concepts in Facility Management by Mr. Mohan Deshmukh, President, Management by Mr. Mohan Deshmukh, President, Maharashtra Chamber of Housing Industry (MCHI).Maharashtra Chamber of Housing Industry (MCHI).

AwakeAwake

Corporate Social Corporate Social ResponsibilityResponsibility

At A.L.L. Services Global Pvt. Ltd., we have, over the At A.L.L. Services Global Pvt. Ltd., we have, over the years, refined our processes and have leveraged years, refined our processes and have leveraged responsible practices to protect the quality of the responsible practices to protect the quality of the environment. Our services reflect our commitment to environment. Our services reflect our commitment to the customer. Our environment concern reflects our the customer. Our environment concern reflects our commitment to our future generations.commitment to our future generations.

At A.L.L. Services Global Pvt. Ltd. relationships At A.L.L. Services Global Pvt. Ltd. relationships extend beyond the customers: to the community. We extend beyond the customers: to the community. We believe that an underprivileged represents the building believe that an underprivileged represents the building block of not only a society, but the entire country. We block of not only a society, but the entire country. We also believe that it holds the potential of raising living also believe that it holds the potential of raising living standards among the underprivileged in India across standards among the underprivileged in India across the long-term. On an organizational level, A.L.L. the long-term. On an organizational level, A.L.L. Services is committed to the cause of underprivileged. Services is committed to the cause of underprivileged. We create a partnership with the underprivileged to We create a partnership with the underprivileged to work closely to mainstream the underprivileged into work closely to mainstream the underprivileged into the formal service delivery system through in-house the formal service delivery system through in-house education and training.education and training.

The ChallengeThe Challenge

Knowledge b

ase &

vision

Market

imperfections

a few guiding considerations

Truly Integrated

Socially Responsible

Client Focused

Corporate Objectives

To set the standard for ultra-premium Integrated Facility Management Services in India and abroad and to achieve this by:

Close partnership with, and excellent service to our clients,

Responsible, effective and sustainable service delivery practices and management

Quality & efficiency-enhancing mechanization Promoting and serving the industry world wide.Maximizing human resources through application of

relevant continuing education Developing New Business Opportunities through New

Products and Services Enhancing Competitiveness in Domestic and/or Global

Customer Services

Our aim is to provide consistent quality services at the best possible price.   We are focused toward delivering our simple distinctive services which represents our strong and clear commitment to our customers. We take pride in keeping costs to a minimum so that many can enjoy our services more often. Our simple systems and friendly efficient staff ensure services that are liked by all.    We have a fantastic track record - Our strong commitment ensures the highest standards of operational

excellence, whilst delivering real savings to customers.

All Services Global Pvt. Limited AG-3, Cama Industrial Estate

Goregaon (East) Mumbai – 400 063

Tel: 91 22 40637777 Fax: 91 22 40637788e-mail: info@allservicesglobal.com

website: www.allservicesglobal.com

Thank you