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© 2007 Cisco Systems, Inc. All rights reserved. Cisco PublicNew CCNA 307 1

Cisco Networking Academy ProgramIT Essentials Update

This is an overview to introduce the changes to the IT Essentials: PC Hardware and Software v4.0 curricula.

English versions of this course will be available in the June-August 2007 timeframe.

IT Essentials Update Presentation – Version 2.0

Topic: Cisco Networking Academy Program – IT Essentials Update

Appropriate for: Internal teams

Academy audiences

Content valid: Valid as of April 2007

Additional info: 1. Please tailor this presentation to effectively address your presentation goals, audience, and time constraints.

2. Notes are provided in this presentation for key speaking points3. Please refer to other curricula materials for additional information4. Send any feedback to your theatre Networking Academy program contacts


Cisco Networking Academy Program

IT Essentials Update

Speaker Name

April 2007


Contents

Changes

Certification Alignment

Equipment and Training

Scope and Sequence

Virtual Learning Tools


Changes


Overview

Name Change:Old Name: IT Essentials I: PC Hardware and Software

New Name: IT Essentials: PC Hardware and Software

Provide access to knowledge and skills necessary for computer technicians and entry-level IT workers

IT Essentials PC v4.0:Available in June 2007

Aligns with

New CompTIA A+ certification

Modules 1-3 of EUCIP IT Administrator certification (Europe)

Submitted for approval as “CompTIA Authorized Quality Curriculum”


Course Design


IT Essentials PC v4.0Course Design Update

Sixteen (16) chapters Five (5) new chapters on:

Laptops and Portable DevicesSecurityCommunication Skills

Should prepare students to take:– All exams associated with the new CompTIA A+ certification– Modules 1-3 of the EUCIP IT Administrator certification

(Europe)


IT Essentials PC v4.0One course divided into two (2) parts:

Core competencies in latest hardware and software technologies

Greater emphasis on:

– information security skills

– safety and environmental issues

– soft skills

Aligns with CompTIA A+ Essentials exam required for all A+ candidates

More hands-on and lab-based

Greater depth with more practical application and troubleshooting

Covers all three CompTIA job environment certification exams:

–IT Technician (602)

–Remote Support Technician (603)

–Bench Technician (604)

Flexibility for instructors to teach based on any or all of the certification exams

Part 1: FundamentalsChapters 1-10

Part 2: AdvancedChapters 11-16


Certification


Previous CompTIA A+ Certification

Based on 2003 objectives

Two exams:A+ Core Hardware (exam 220-301)

A+ OS Technologies (exam 220-302)

Certification is for life

Current IT Essentials PC v3.1 course aligned to these objectives


Previous CompTIA A+ Certification Exams

CompTIA will retire these exams on June 30, 2007

Networking Academy program students will have access to certification exam discount coupons upon graduation from an IT Essentials PC class

They must complete both exams successfully by June 30, 2007 in order to be A+ certified under the previous exams

After that date, they will need to complete the 2006 certification exams path


A+ Certification Exam Update

New, 2006 Objectives exam announced in June 2006

Different certification paths aimed at different job markets

New topics on laptops, security, safety and communication and professionalism

Two exams must still be passed to obtain certification:1. A+ Essentials (220-601)

2. PLUS any of the three job-skills exams:

– 220-602 - IT Technician (Field Service Technician)

– 220-603 - Remote Support (Help Desk Technician)

– 220-604 - Depot Technician (Bench Technician)


A+ Certification Exam Update

Most resembles previous 301, 302 exams

http://certification.comptia.org/a/New_A.aspx


Certification Mapping

Will map to new CompTIA A+ exams and certified as CompTIA Authorized Quality Curriculum

Authors, Technical Reviewers, & Assessment Writers taking all four exams

EUCIP IT Administrator certification popular in Europe

http://www.eucip.org/ -> select Products / IT Administrator Modules 1-3 covered completely and most of Module 4


Scope &Sequence


Define Information Technology (IT) and detail the components of the personal computer Protect the student against accident and injury, equipment from damage, and the environment

from contamination Perform a step by step assembly of a desktop computer tower Explain the purpose of preventive maintenance and identify the elements of the troubleshooting

process Explain, install, navigate, perform preventive maintenance on, and begin troubleshooting an

Operating System, laptop and printer/scanner Describe, install, perform preventive maintenance on, and begin troubleshooting a network Describe, install, perform preventive maintenance on, and begin troubleshooting security Describe and apply good communication skills and professional behavior while working with

customers Perform advanced installation, select components based on customer need, perform preventive

maintenance on, and perform advanced troubleshooting of a desktop computer tower Upgrade, select components based on customer need, perform preventive maintenance on, and

perform advanced troubleshooting of an Operating System Remove and replace select components of, perform preventive maintenance on, and describe

advanced troubleshooting of a laptop and printer/scanner Upgrade, select components based on customer need, perform preventive maintenance on, and

perform advanced troubleshooting on a network Upgrade, select components based on customer need, perform preventive maintenance on, and

perform advanced troubleshooting of security

IT Essentials: PC Hardware and SoftwareCourse Objectives


IT Essentials: PC Hardware and SoftwareCourse Outline

Ch PC Hardware and Software

1 Fundamentals: Introduction to the Personal Computer

2 Fundamentals: Safe Lab Procedure and Tool Use

3 Fundamentals: Computer Assembly Step by Step

4 Fundamentals: Basics of Preventive Maintenance and Troubleshooting

5 Fundamentals: Operating Systems

6 Fundamentals: Laptops & Portable Devices

7 Fundamentals: Printers and Scanners

8 Fundamentals: Networks

9 Fundamentals: Security

10 Fundamentals: Communication Skills

11 Advanced: Personal Computers

12 Advanced: Operating Systems

13 Advanced: Laptops and Portable Devices

14 Advanced: Printers and Scanners

15 Advanced: Networks

16 Advanced: Security


Equipment and Training


IT Essentials PC v4.0Lab Equipment Changes

Changes due to:–Changed certification exam objectives

–Increased focus on practical job skills and troubleshooting

Operating systems coveredMicrosoft Windows XP Professional

Microsoft Windows 2000 Professional

Increased RAM

Wireless PCI adapter

Wireless router/switch


Equipment RequirementsNew/Changes

Hardware:Two 128 MB memory modules (minimum) or two 256 MB memory modules (recommended)

Software:Microsoft Windows XP Professional (Media CD)

Additional Items/Resources:One Linksys wireless router/switch or equivalent per two Lab PCs, Linksys model WRT 300N preferred

One Wireless PCI network adapter (compatible with the above wireless router/switch) for each Lab PC


Typical Lab Layout

Lab size of 12-15 students for hands-on lab activities–Recommended: a ratio of 1 Lab PC per student

Some lab activities require the student Lab PCs to be connected to a local network

2 instructor workstations–1 connected to Internet to search for and download files

–Other instructor workstation used for hands-on lab demonstrations


Instructor Training

Optional but strongly recommended

Will be allowed to create and teach ITE PC v4.0 classes immediately after the course is released in JuneCurrent

Instructor

Training is required (in-person or blended)

Instructor Fast Track option available to those with prior subject matter knowledge

Follow current guidelines & requirements

Eligibility is verified by:

•Specific industry certification

•Formal evidence of industry experience

•Formal evidence of teaching experience

New Instructor

IT Essentials: PC Hardware and Software v4.0



Designed to:supplement classroom learning

provide a virtual “hands-on” experience where real equipment is limited

Stand-alone tools:Virtual Desktop

Virtual Laptop


Virtual Laptop Tutorial


Objectives

Describe the three modes of the Virtual Laptop.

Remove and install laptop components in the Virtual Laptop.

Participate in discussion of various teaching strategies to use with the Virtual Laptop.


Tutorial

Click on the arrow to view the brief tutorial.

Or click the Skip button to go directly to using Virtual Laptop.


The Three Modes

Learn Mode

Explore Mode

Test Mode

Step-by-step instructions for removing and installing components

Self-check for understanding

Information about many laptop features and components


Learn Mode: Underside Layer

Components in the Underside Layer


Learn Mode: Show Instructions

For step-by-step instructions


Antistatic Mat


Aligning and Installing Components


Completing a Layer in Learn Mode


Learn Mode: Top & Sides Layer

Optical Drive

PC Card


Learn Mode: Docking Station Layer


Learn Mode: External Cables Layer


Test Mode


Explore Mode


The “Learn More” Option


Virtual Laptop Demo


Virtual Laptop Demo

The Virtual Laptop demo can be downloaded at:

<INSERT URL where this will be made available from AC>

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Documents

certification exams

certification exams

certification modules

certification mapping

certification exam update

previous exams

exams eucip

essentials pc v4