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Presented by: Heather Alderfer, Yale Law School Ray O. Grant, New York Law School Tuesday, March 15, 2011 3:45 Session ID 216

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Page 1: Presented by: Heather Alderfer, Yale Law School Ray O ... · Presented by: Heather Alderfer, Yale Law School Ray O. Grant, New York Law School Tuesday, March 15, 2011 3:45 Session

Presented by: Heather Alderfer, Yale Law School Ray O. Grant, New York Law School

Tuesday, March 15, 2011 3:45Session ID 216

Page 2: Presented by: Heather Alderfer, Yale Law School Ray O ... · Presented by: Heather Alderfer, Yale Law School Ray O. Grant, New York Law School Tuesday, March 15, 2011 3:45 Session

AACRAO Seattle 2011 Session ID: 216

Session Rules of Etiquette

Please turn off your cell phone/pager

If you must leave the session early, please do so as discreetly as possible

Please avoid side conversation during the session

Thank you for your cooperation!

Page 3: Presented by: Heather Alderfer, Yale Law School Ray O ... · Presented by: Heather Alderfer, Yale Law School Ray O. Grant, New York Law School Tuesday, March 15, 2011 3:45 Session

AACRAO Seattle 2011 Session ID: 216

Introduction

We all use technology every day How can we be more efficient and use existing resources

creatively?

Ray: Making the Internet & Your Database Work For You

Heather: Avoiding the Pitfalls of Technology & Reporting

Comments, questions, and ideas

Page 4: Presented by: Heather Alderfer, Yale Law School Ray O ... · Presented by: Heather Alderfer, Yale Law School Ray O. Grant, New York Law School Tuesday, March 15, 2011 3:45 Session

AACRAO Seattle 2011 Session ID: 216

Benefits: An Understanding of … Gain new ideas for manual processes

Learn time-saving approaches to creating reports

Share knowledge

Be inspired to look at technology in a new way

Page 5: Presented by: Heather Alderfer, Yale Law School Ray O ... · Presented by: Heather Alderfer, Yale Law School Ray O. Grant, New York Law School Tuesday, March 15, 2011 3:45 Session

Ray O. Grant

Assistant Registrar

New York Law School

Page 6: Presented by: Heather Alderfer, Yale Law School Ray O ... · Presented by: Heather Alderfer, Yale Law School Ray O. Grant, New York Law School Tuesday, March 15, 2011 3:45 Session

AACRAO Seattle 2011 Session ID: 216

Today’s Students & the Internet Their Characteristics & Profile

Tech Savvy

High Expectations

Page 7: Presented by: Heather Alderfer, Yale Law School Ray O ... · Presented by: Heather Alderfer, Yale Law School Ray O. Grant, New York Law School Tuesday, March 15, 2011 3:45 Session

AACRAO Seattle 2011 Session ID: 216

Your Database & the Internet Wealth of information

Collaborate With IT to Improve Processes

Use the Internet to Simplify Your Job

Page 8: Presented by: Heather Alderfer, Yale Law School Ray O ... · Presented by: Heather Alderfer, Yale Law School Ray O. Grant, New York Law School Tuesday, March 15, 2011 3:45 Session

AACRAO Seattle 2011 Session ID: 216

Forms on the Web Easy to Use for Students / Expectations

Provides Database of Information for Registrar’s Office

Page 9: Presented by: Heather Alderfer, Yale Law School Ray O ... · Presented by: Heather Alderfer, Yale Law School Ray O. Grant, New York Law School Tuesday, March 15, 2011 3:45 Session

AACRAO Seattle 2011 Session ID: 216

Online Forms Key: Make Forms Easy to Locate Requests Goes to Entire Office Staff Convenient for Faculty

Page 10: Presented by: Heather Alderfer, Yale Law School Ray O ... · Presented by: Heather Alderfer, Yale Law School Ray O. Grant, New York Law School Tuesday, March 15, 2011 3:45 Session

AACRAO Seattle 2011 Session ID: 216

The Commencement Form

Page 11: Presented by: Heather Alderfer, Yale Law School Ray O ... · Presented by: Heather Alderfer, Yale Law School Ray O. Grant, New York Law School Tuesday, March 15, 2011 3:45 Session

AACRAO Seattle 2011 Session ID: 216

The Commencement Form, Cont’d

Page 12: Presented by: Heather Alderfer, Yale Law School Ray O ... · Presented by: Heather Alderfer, Yale Law School Ray O. Grant, New York Law School Tuesday, March 15, 2011 3:45 Session

AACRAO Seattle 2011 Session ID: 216

Hyperion Transcript Easy to Implement Only One Click Is Needed Information is Right on the Screen Saves Time

Page 13: Presented by: Heather Alderfer, Yale Law School Ray O ... · Presented by: Heather Alderfer, Yale Law School Ray O. Grant, New York Law School Tuesday, March 15, 2011 3:45 Session

AACRAO Seattle 2011 Session ID: 216

Printing Diplomas On Site Cost Saving$$$ Process is Easy to Implement Faster Customer Service to Graduates

Page 14: Presented by: Heather Alderfer, Yale Law School Ray O ... · Presented by: Heather Alderfer, Yale Law School Ray O. Grant, New York Law School Tuesday, March 15, 2011 3:45 Session

AACRAO Seattle 2011 Session ID: 216

Printing Diplomas On Site Storage is Easy Low Maintenance

Page 15: Presented by: Heather Alderfer, Yale Law School Ray O ... · Presented by: Heather Alderfer, Yale Law School Ray O. Grant, New York Law School Tuesday, March 15, 2011 3:45 Session

AACRAO Seattle 2011 Session ID: 216

Seating Chart Software Faculty Excited About Product Information Used for Reference

Page 16: Presented by: Heather Alderfer, Yale Law School Ray O ... · Presented by: Heather Alderfer, Yale Law School Ray O. Grant, New York Law School Tuesday, March 15, 2011 3:45 Session

AACRAO Seattle 2011 Session ID: 216

NOLIJ Selected Term and Courses are Chosen Process Is Run Comments are Placed on Transcript

Page 17: Presented by: Heather Alderfer, Yale Law School Ray O ... · Presented by: Heather Alderfer, Yale Law School Ray O. Grant, New York Law School Tuesday, March 15, 2011 3:45 Session

And a little bit about report writing

Heather Alderfer

Yale Law School

Page 18: Presented by: Heather Alderfer, Yale Law School Ray O ... · Presented by: Heather Alderfer, Yale Law School Ray O. Grant, New York Law School Tuesday, March 15, 2011 3:45 Session

AACRAO Seattle 2011 Session ID: 216

Technology is great…until it isn’t

Page 19: Presented by: Heather Alderfer, Yale Law School Ray O ... · Presented by: Heather Alderfer, Yale Law School Ray O. Grant, New York Law School Tuesday, March 15, 2011 3:45 Session

AACRAO Seattle 2011 Session ID: 216

Ways of communicating with students

Paper letters or memos Direct emails

Personal address? Institutional address?

Portal or other intranet Emerging technologies

Text messages Mobile apps

Page 20: Presented by: Heather Alderfer, Yale Law School Ray O ... · Presented by: Heather Alderfer, Yale Law School Ray O. Grant, New York Law School Tuesday, March 15, 2011 3:45 Session

AACRAO Seattle 2011 Session ID: 216

If you only do one thing: Proofread

Communications are a reflection of your office and the technology

Page 21: Presented by: Heather Alderfer, Yale Law School Ray O ... · Presented by: Heather Alderfer, Yale Law School Ray O. Grant, New York Law School Tuesday, March 15, 2011 3:45 Session

AACRAO Seattle 2011 Session ID: 216

When something goes wrong Determine how many students the problem affects Communicate

As early as possible As clearly as possible Only to those who “need to know”

Page 22: Presented by: Heather Alderfer, Yale Law School Ray O ... · Presented by: Heather Alderfer, Yale Law School Ray O. Grant, New York Law School Tuesday, March 15, 2011 3:45 Session

Registration Forms at Yale Law School

Page 23: Presented by: Heather Alderfer, Yale Law School Ray O ... · Presented by: Heather Alderfer, Yale Law School Ray O. Grant, New York Law School Tuesday, March 15, 2011 3:45 Session

AACRAO Seattle 2011 Session ID: 216

Registration Forms Every student completes a Registration Form at the

start of every semester Must be completed in person Used to collect a variety of information Form created and generated by YLS Registrar’s

Office

Page 24: Presented by: Heather Alderfer, Yale Law School Ray O ... · Presented by: Heather Alderfer, Yale Law School Ray O. Grant, New York Law School Tuesday, March 15, 2011 3:45 Session

AACRAO Seattle 2011 Session ID: 216

Sample Registration Form

Page 25: Presented by: Heather Alderfer, Yale Law School Ray O ... · Presented by: Heather Alderfer, Yale Law School Ray O. Grant, New York Law School Tuesday, March 15, 2011 3:45 Session

AACRAO Seattle 2011 Session ID: 216

YLS Technology Environment SIS: Banner 8.3

Centrally supported by Yale University

Hyperion Interactive Reporting Studio 9.3 “Brio”

WinSmart Lottery, grade entry, course information on web

SharePoint/AppointLink’s myLaw Intranet, course management, exams

Page 26: Presented by: Heather Alderfer, Yale Law School Ray O ... · Presented by: Heather Alderfer, Yale Law School Ray O. Grant, New York Law School Tuesday, March 15, 2011 3:45 Session

AACRAO Seattle 2011 Session ID: 216

Be Creatively Lazy SIS holds raw data Brio used to “translate” data into readable form Example:

Computed Items

Page 27: Presented by: Heather Alderfer, Yale Law School Ray O ... · Presented by: Heather Alderfer, Yale Law School Ray O. Grant, New York Law School Tuesday, March 15, 2011 3:45 Session

AACRAO Seattle 2011 Session ID: 216

Be Creatively Lazy, cont. Copy from existing reports Keep a list of frequently used fields, computed items,

scripts, and custom SQL in a text file Recommended reading:

How’d You DO That? 8th Ed. By Mark Ostroff, aka Tips and Tricks Cookbook

Page 28: Presented by: Heather Alderfer, Yale Law School Ray O ... · Presented by: Heather Alderfer, Yale Law School Ray O. Grant, New York Law School Tuesday, March 15, 2011 3:45 Session

AACRAO Seattle 2011 Session ID: 216

Registration Forms

Page 29: Presented by: Heather Alderfer, Yale Law School Ray O ... · Presented by: Heather Alderfer, Yale Law School Ray O. Grant, New York Law School Tuesday, March 15, 2011 3:45 Session

AACRAO Seattle 2011 Session ID: 216

Registration Forms, cont.

Page 30: Presented by: Heather Alderfer, Yale Law School Ray O ... · Presented by: Heather Alderfer, Yale Law School Ray O. Grant, New York Law School Tuesday, March 15, 2011 3:45 Session

Student Status Changes

Page 31: Presented by: Heather Alderfer, Yale Law School Ray O ... · Presented by: Heather Alderfer, Yale Law School Ray O. Grant, New York Law School Tuesday, March 15, 2011 3:45 Session

AACRAO Seattle 2011 Session ID: 216

Student Status Changes Write out logic in plain language:

If old status is leave of absence and new status is registered, then they are returning from leave, etc.

Translate plain language into Brio language: If (Old_Ests == “LA” && New_Ests == “EL”) {“Students

Returning from Leave of Absence”}

Page 32: Presented by: Heather Alderfer, Yale Law School Ray O ... · Presented by: Heather Alderfer, Yale Law School Ray O. Grant, New York Law School Tuesday, March 15, 2011 3:45 Session

AACRAO Seattle 2011 Session ID: 216

Student Status Report

Page 33: Presented by: Heather Alderfer, Yale Law School Ray O ... · Presented by: Heather Alderfer, Yale Law School Ray O. Grant, New York Law School Tuesday, March 15, 2011 3:45 Session

AACRAO Seattle 2011 Session ID: 216

Working with Reports Work backwards: find the data, then make it pretty Print out a hard copy to proof or ask a coworker to

proofread Use a few students as test cases

Transfer students, joint-degree, LOA, etc.

Keep a master copy, make changes in another “sandbox” copy

Page 34: Presented by: Heather Alderfer, Yale Law School Ray O ... · Presented by: Heather Alderfer, Yale Law School Ray O. Grant, New York Law School Tuesday, March 15, 2011 3:45 Session

AACRAO Seattle 2011 Session ID: 216

Summary

Technology comes in myriad forms

Use the right solution for your institution

Be consistent, and proofread

Get creative

Work collaboratively (IT, faculty, even students)

Page 35: Presented by: Heather Alderfer, Yale Law School Ray O ... · Presented by: Heather Alderfer, Yale Law School Ray O. Grant, New York Law School Tuesday, March 15, 2011 3:45 Session
Page 36: Presented by: Heather Alderfer, Yale Law School Ray O ... · Presented by: Heather Alderfer, Yale Law School Ray O. Grant, New York Law School Tuesday, March 15, 2011 3:45 Session

AACRAO Seattle 2011 Session ID: 216

Thank You!

Ray [email protected]

Heather [email protected]

Please complete the class evaluation formSession ID 216