presents - far south net · 2016-02-26 · legacy pbx pstn wander web (local) user 1b (remote) user...

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Page 1: Presents - Far South Net · 2016-02-26 · Legacy PBX PSTN Wander web (local) User 1b (remote) User 2b IP over 3G/LTE “WebRTC” Gateway User 2a User 1a Analog POTS, or IP phones

Presents...

Page 2: Presents - Far South Net · 2016-02-26 · Legacy PBX PSTN Wander web (local) User 1b (remote) User 2b IP over 3G/LTE “WebRTC” Gateway User 2a User 1a Analog POTS, or IP phones

1. Introduction2. Use Cases3. Business Cases

a. Service providerb. Business User

4. Technology5. Marketing6. Technology View7. Demonstration

Agenda

Page 3: Presents - Far South Net · 2016-02-26 · Legacy PBX PSTN Wander web (local) User 1b (remote) User 2b IP over 3G/LTE “WebRTC” Gateway User 2a User 1a Analog POTS, or IP phones

What does it deliver?

Security

ConnectivityMobility

Contin

uous

Enha

ncem

en t

Quality of

Experience

Interoperability

Federation

Economy

Manageability

Automation

Bring this all together

Page 4: Presents - Far South Net · 2016-02-26 · Legacy PBX PSTN Wander web (local) User 1b (remote) User 2b IP over 3G/LTE “WebRTC” Gateway User 2a User 1a Analog POTS, or IP phones

What is it?

Wanderweb is a cloud based facility, linking key communications services and business applications, securely, via a web browser or mobile app

For the business user, Wanderweb integrates a low cost device providing an IOT gateway between a business’ existing communications infrastructure and new generation services

Page 5: Presents - Far South Net · 2016-02-26 · Legacy PBX PSTN Wander web (local) User 1b (remote) User 2b IP over 3G/LTE “WebRTC” Gateway User 2a User 1a Analog POTS, or IP phones

What is it’s purpose?

Facilitates building of connected eco-systems, comprising of businesses and individual users, who may communicate and collaborate via any internet connection.

Provides enterprise class, unified communications services to the SOHO & SMME

Secure, quality multimedia services to consumers or business users via an internet-enabled device

Supports a BYOD environment off

minimal CAPEX investment.

Page 6: Presents - Far South Net · 2016-02-26 · Legacy PBX PSTN Wander web (local) User 1b (remote) User 2b IP over 3G/LTE “WebRTC” Gateway User 2a User 1a Analog POTS, or IP phones

Key components?

Web Service: secure provisioning of services to:● CPE devices● Users & their smart devices

User Interface: browser, providing:● CONNECT: Connectivity, device

directory, monitor and alerts● TALK: Presence, IM, Voice, Video

and business applications (receptionist, call centre, CRM, ...)

CPE device:● “IOT-enabled” gateway● Full featured, UC featured set● Service resilience (optional,

PSTN failover...)

Page 7: Presents - Far South Net · 2016-02-26 · Legacy PBX PSTN Wander web (local) User 1b (remote) User 2b IP over 3G/LTE “WebRTC” Gateway User 2a User 1a Analog POTS, or IP phones

Switch between operators only when required, minimise switching fees

POP (interconnect)

PSTN

BYOD Users: multiple devices, seamless integration into business environment

Single service provider, one access point, one technology

The World of Wanderweb

OtherSaaS

Contact Centre

CRM

Marketeer

Hosted Telephony

GSM

Business tools & services

Single deviceSingle connectionSimple installation

Page 8: Presents - Far South Net · 2016-02-26 · Legacy PBX PSTN Wander web (local) User 1b (remote) User 2b IP over 3G/LTE “WebRTC” Gateway User 2a User 1a Analog POTS, or IP phones

Wanderbox

Voice and Internet-of-Things

On-site solution

Gateway to Wanderweb

Page 9: Presents - Far South Net · 2016-02-26 · Legacy PBX PSTN Wander web (local) User 1b (remote) User 2b IP over 3G/LTE “WebRTC” Gateway User 2a User 1a Analog POTS, or IP phones

Wanderbox: ● Router / Firewall● IOT / WebRTC / SIP Gateway● Full featured PBX

Small Size / Low Power:● Post or courier

Page 10: Presents - Far South Net · 2016-02-26 · Legacy PBX PSTN Wander web (local) User 1b (remote) User 2b IP over 3G/LTE “WebRTC” Gateway User 2a User 1a Analog POTS, or IP phones

Use Cases!

Where does this fit in?

Page 11: Presents - Far South Net · 2016-02-26 · Legacy PBX PSTN Wander web (local) User 1b (remote) User 2b IP over 3G/LTE “WebRTC” Gateway User 2a User 1a Analog POTS, or IP phones

Use Cases!

New Office Environments ● Instant, low cost infrastructure (WiFi or “existing” LAN)

● Resilient services over constrained networks (e.g. ADSL, 3G)

● UC&C & Enterprise features● Mobility● Vertical applications, up sell as

required!● Roadmap features:

○ Video○ Smart offices / homes

Page 12: Presents - Far South Net · 2016-02-26 · Legacy PBX PSTN Wander web (local) User 1b (remote) User 2b IP over 3G/LTE “WebRTC” Gateway User 2a User 1a Analog POTS, or IP phones

Wanderweb PBX: Call scenario 1

PSTN

Mobile

OtherSaaS

1. Wanderbox registers and

receives further instructions

2. Wanderbox sends details of

devices and availability to Wanderweb

3. Mobile worker registers with Wanderweb

4. Mobile worker calls contact,

using Wanderbox WebRTC Gateway

Page 13: Presents - Far South Net · 2016-02-26 · Legacy PBX PSTN Wander web (local) User 1b (remote) User 2b IP over 3G/LTE “WebRTC” Gateway User 2a User 1a Analog POTS, or IP phones

PSTN

Mobile

OtherSaaS

Colleague is not at desk, but is

present on Mobile device

WebRTC peer-to-peer call is established

Work-at-home employee calls

colleague

Wanderweb PBX: Call scenario 2

Page 14: Presents - Far South Net · 2016-02-26 · Legacy PBX PSTN Wander web (local) User 1b (remote) User 2b IP over 3G/LTE “WebRTC” Gateway User 2a User 1a Analog POTS, or IP phones

Use Cases!

Legacy Office Environments● Extending UC&C and Mobility

● Equipment re-use● VoIP cost saving● Extending UC and Mobility (to legacy

users):○ On-net / Own-net “peer-to-peer”○ Presence○ Messaging (IM, VM)

● Vertical applications, as required!

Page 15: Presents - Far South Net · 2016-02-26 · Legacy PBX PSTN Wander web (local) User 1b (remote) User 2b IP over 3G/LTE “WebRTC” Gateway User 2a User 1a Analog POTS, or IP phones

IPWanderboxCPE

FXO/ISDNFXS/ISDN

LAN1

USB

LAN

FXO

ADSL routerWiFi LTE

Legacy PBX

PSTN

Wanderweb

(local) User 1b

(remote) User 2b

IP over 3G/LTE

“WebRTC” Gateway

User 2a

User 1a

Analog POTS, or IP phones

User 4a

User 3a FXS/ISDN FXO/ISDN

(Operator)

ISP installs Wanderbox

gateway providing VoIP/SIP services

to legacy PBX

User1 (Service) and User 2 (Sales) sign-up with Wanderweb

services

User 2 and User 1 BYOD register with

Wanderweb

Customer calls sales

staff, User 2

Wanderbox gateway maps call

to WW identity

User 2 takes call on smart device, routed

via Wanderweb WebRTC gateway

Wanderweb Gateway

Page 16: Presents - Far South Net · 2016-02-26 · Legacy PBX PSTN Wander web (local) User 1b (remote) User 2b IP over 3G/LTE “WebRTC” Gateway User 2a User 1a Analog POTS, or IP phones

Business Cases!

Why should I use it?

Page 17: Presents - Far South Net · 2016-02-26 · Legacy PBX PSTN Wander web (local) User 1b (remote) User 2b IP over 3G/LTE “WebRTC” Gateway User 2a User 1a Analog POTS, or IP phones

For the Business User!

Why would I buy it?

Features● Mobility / BYOD● One contact number● Connectivity (IP, www,

telecoms)● UC&C (IM & Presence)● Create ecosystems and

groups

Lowest cost barrier to entry● Minimal CAPEX:

○ Low cost Wanderbox CPE○ Low cost infrastructure

(WiFi)○ BYOD○ Self installation

● Maximum infrastructure re-use○ Analogue phones○ LAN and IP phones

Page 18: Presents - Far South Net · 2016-02-26 · Legacy PBX PSTN Wander web (local) User 1b (remote) User 2b IP over 3G/LTE “WebRTC” Gateway User 2a User 1a Analog POTS, or IP phones

For the Business User!

Why would I use it?

Quality of Experience● High Definition voice (HD)● Always connected

(always “in the office”)● Unrestricted: multiple

“device” login● Chat Groups● Video (pending)

Security● Secure company data (ex-

employees lose their historical data)

● Encrypted calls● Secure on site services

Page 19: Presents - Far South Net · 2016-02-26 · Legacy PBX PSTN Wander web (local) User 1b (remote) User 2b IP over 3G/LTE “WebRTC” Gateway User 2a User 1a Analog POTS, or IP phones

For the Business User!

Why would I use it? Applications as needed:● Other IP products – email,

security, backup,...● PBX & Call Center● Compliant Voice Logger● Wanderweb roadmap

○ Video○ CRM○ Smart Office / home

connectivity (IOT)

Saving money (reduced monthly bills)● VoIP benefits● On-net benefits● OTT connectivity

Page 20: Presents - Far South Net · 2016-02-26 · Legacy PBX PSTN Wander web (local) User 1b (remote) User 2b IP over 3G/LTE “WebRTC” Gateway User 2a User 1a Analog POTS, or IP phones

For the Reseller / Service Provider

Why would I sell it?

Easy to Sell:● Lowest CAPEX● Clear customer

benefits● No waiting for

connectivity

Easy to Order: ● Wanderbox: 4 models● Apply licenses for Services:

○ Wanderweb.CONNECT○ Wanderweb.TALK

Page 21: Presents - Far South Net · 2016-02-26 · Legacy PBX PSTN Wander web (local) User 1b (remote) User 2b IP over 3G/LTE “WebRTC” Gateway User 2a User 1a Analog POTS, or IP phones

For the Reseller / Service Provider

Why would I sell it?

Easy to Install:● Self install (power on)● No wires (WiFi, LTE)● Centralised Admin

(NOC)

Additional Revenue Generation● Applications: Call Center, Voice

Logger, CRM● Service provider AaaS:

○ Internet / data○ Email○ Hosting (backup)○ Accounting

Page 22: Presents - Far South Net · 2016-02-26 · Legacy PBX PSTN Wander web (local) User 1b (remote) User 2b IP over 3G/LTE “WebRTC” Gateway User 2a User 1a Analog POTS, or IP phones

Technology View

Where is the Magic?

Page 23: Presents - Far South Net · 2016-02-26 · Legacy PBX PSTN Wander web (local) User 1b (remote) User 2b IP over 3G/LTE “WebRTC” Gateway User 2a User 1a Analog POTS, or IP phones

● Powerful, low-cost platform○ Quad-core ARM Cortex-A9 @ 1.6

GHz○ 2G RAM, 8G Flash (ext4)○ WiFi, optional 3G○ Ubuntu 12.04 LTS (ARM port)○ Asterisk 11, G.729, Opus, WebRTC○ Apache, Java 7, MySQL, Node.js○ Proven Com.X Software

● Built-in iTA○ Ethernet over USB using proven

FSN iTA architecture○ Available in 4 FXO, 4 FXS or 2

FXO + 2 FXS with bypass○ Hardware Echo Cancellation

Wanderbox Technology

Page 24: Presents - Far South Net · 2016-02-26 · Legacy PBX PSTN Wander web (local) User 1b (remote) User 2b IP over 3G/LTE “WebRTC” Gateway User 2a User 1a Analog POTS, or IP phones

Wanderweb Techology

REST APIs(stateless)

Java EE Application

Stack

MySQLDB

DesktopIn-Browser WebApp

Mobile Device

Native App

Wanderbox / Com.Xhttps + wss

WebRTC

● New generation Web technology○ Scalable, stateless REST service

built on Java EE + MySQL○ HTML5 + AngularJS WebApp○ Native iOS / Android Apps with

Push Notification○ 100% Secure HTTP + Websockets +

SRTP○ WebRTC with ICE/STUN/TURN

● Wanderbox / Com.X○ Node.js IoT framework○ Code-on-demand delivered from

Wanderweb service○ Secure tunnelling of HTTP and SIP

services over Websocket○ Remote control with no inbound

firewall access required

STUN / TURN

Page 25: Presents - Far South Net · 2016-02-26 · Legacy PBX PSTN Wander web (local) User 1b (remote) User 2b IP over 3G/LTE “WebRTC” Gateway User 2a User 1a Analog POTS, or IP phones

Branding Speak

Marketing view

Page 26: Presents - Far South Net · 2016-02-26 · Legacy PBX PSTN Wander web (local) User 1b (remote) User 2b IP over 3G/LTE “WebRTC” Gateway User 2a User 1a Analog POTS, or IP phones

A unique business communication platform

Secure, web-enabled mobility with minimal outlay

Carry your business desktop in your pocket

My Business in My Pocket

Be Available, Always,Any device, Any place

Page 27: Presents - Far South Net · 2016-02-26 · Legacy PBX PSTN Wander web (local) User 1b (remote) User 2b IP over 3G/LTE “WebRTC” Gateway User 2a User 1a Analog POTS, or IP phones

Embracing a new paradigm: Web Real Time

Communications

WebRTC

Free to RoamAnywhere, Anytime

Zero-cost Mobile Calling

Your Work Extension in Your Pocket

Page 28: Presents - Far South Net · 2016-02-26 · Legacy PBX PSTN Wander web (local) User 1b (remote) User 2b IP over 3G/LTE “WebRTC” Gateway User 2a User 1a Analog POTS, or IP phones

Feature Review

Show me how? Use cases: ● Administrator● Maintenaner● User

Page 29: Presents - Far South Net · 2016-02-26 · Legacy PBX PSTN Wander web (local) User 1b (remote) User 2b IP over 3G/LTE “WebRTC” Gateway User 2a User 1a Analog POTS, or IP phones

Admin: Organizations

Creating my organization is as easy as 1, 2, 3

1

2

3

Page 30: Presents - Far South Net · 2016-02-26 · Legacy PBX PSTN Wander web (local) User 1b (remote) User 2b IP over 3G/LTE “WebRTC” Gateway User 2a User 1a Analog POTS, or IP phones

Admin: Users

Create and invite user

User receives invitation e-mail with account activation link

1

2

3

Page 31: Presents - Far South Net · 2016-02-26 · Legacy PBX PSTN Wander web (local) User 1b (remote) User 2b IP over 3G/LTE “WebRTC” Gateway User 2a User 1a Analog POTS, or IP phones

1Admin: Devices

Create and activate device

Copy or e-mail activation code

Enter activation code in local GUI of device

2

3

Page 32: Presents - Far South Net · 2016-02-26 · Legacy PBX PSTN Wander web (local) User 1b (remote) User 2b IP over 3G/LTE “WebRTC” Gateway User 2a User 1a Analog POTS, or IP phones

1

2

3

Admin: Add extension

Edit device

Add extension information

Save

Page 33: Presents - Far South Net · 2016-02-26 · Legacy PBX PSTN Wander web (local) User 1b (remote) User 2b IP over 3G/LTE “WebRTC” Gateway User 2a User 1a Analog POTS, or IP phones

Admin: Device Remote GUI

Device is online (green bell)

Click Connect action

Navigate local GUI from anywhere in the world

1

2

3

Page 34: Presents - Far South Net · 2016-02-26 · Legacy PBX PSTN Wander web (local) User 1b (remote) User 2b IP over 3G/LTE “WebRTC” Gateway User 2a User 1a Analog POTS, or IP phones

Admin: Device Sync

Click Sync action

Device and Wanderweb auto-sync config (bi-directional)

Wanderweb and Local GUI have same extensions

1

2

3

Page 35: Presents - Far South Net · 2016-02-26 · Legacy PBX PSTN Wander web (local) User 1b (remote) User 2b IP over 3G/LTE “WebRTC” Gateway User 2a User 1a Analog POTS, or IP phones

Admin: Services

Purchase licences

Allocate to users or devices

Automatic recurring

Page 36: Presents - Far South Net · 2016-02-26 · Legacy PBX PSTN Wander web (local) User 1b (remote) User 2b IP over 3G/LTE “WebRTC” Gateway User 2a User 1a Analog POTS, or IP phones

User Home View(Desktop)

ProfileFavouritesUnified activitiesQuick links

SearchCalling

Page 37: Presents - Far South Net · 2016-02-26 · Legacy PBX PSTN Wander web (local) User 1b (remote) User 2b IP over 3G/LTE “WebRTC” Gateway User 2a User 1a Analog POTS, or IP phones

Search

Typeahead search across

People

Groups

Devices

Page 38: Presents - Far South Net · 2016-02-26 · Legacy PBX PSTN Wander web (local) User 1b (remote) User 2b IP over 3G/LTE “WebRTC” Gateway User 2a User 1a Analog POTS, or IP phones

People

Manage personal and group contacts

E-mail personCall person

Soon: dataminefor profile pixand other info

Page 39: Presents - Far South Net · 2016-02-26 · Legacy PBX PSTN Wander web (local) User 1b (remote) User 2b IP over 3G/LTE “WebRTC” Gateway User 2a User 1a Analog POTS, or IP phones

Groups

ShareCollaborate

EditChatCreateInvite

Page 40: Presents - Far South Net · 2016-02-26 · Legacy PBX PSTN Wander web (local) User 1b (remote) User 2b IP over 3G/LTE “WebRTC” Gateway User 2a User 1a Analog POTS, or IP phones

Text Chat

Instant MessagingPriority & DND options

Page 41: Presents - Far South Net · 2016-02-26 · Legacy PBX PSTN Wander web (local) User 1b (remote) User 2b IP over 3G/LTE “WebRTC” Gateway User 2a User 1a Analog POTS, or IP phones

Unified Activity Timeline

Calls

ChatsStatus Updates

Invitations

Voice mail

User Home View(Tablet or Mobile)

Page 42: Presents - Far South Net · 2016-02-26 · Legacy PBX PSTN Wander web (local) User 1b (remote) User 2b IP over 3G/LTE “WebRTC” Gateway User 2a User 1a Analog POTS, or IP phones

Incoming Call

Mobile: push notification

Desktop: popup

Page 43: Presents - Far South Net · 2016-02-26 · Legacy PBX PSTN Wander web (local) User 1b (remote) User 2b IP over 3G/LTE “WebRTC” Gateway User 2a User 1a Analog POTS, or IP phones

Outgoing Call

Search contacts

Recent call list

Optional phone keypad

Page 44: Presents - Far South Net · 2016-02-26 · Legacy PBX PSTN Wander web (local) User 1b (remote) User 2b IP over 3G/LTE “WebRTC” Gateway User 2a User 1a Analog POTS, or IP phones

Demonstration

Prove it to me!

Page 45: Presents - Far South Net · 2016-02-26 · Legacy PBX PSTN Wander web (local) User 1b (remote) User 2b IP over 3G/LTE “WebRTC” Gateway User 2a User 1a Analog POTS, or IP phones

Wanderweb environment

WLANWWW

Matt2 (101)

Grant2 (102)

Grant3 (103)

Matt3 (104)

Matt2 (101)

Grant2 (102)

Switchboard (100)

VoIP DDI

021-700 8260

LTE

LAN

Page 46: Presents - Far South Net · 2016-02-26 · Legacy PBX PSTN Wander web (local) User 1b (remote) User 2b IP over 3G/LTE “WebRTC” Gateway User 2a User 1a Analog POTS, or IP phones

Q & A

What did you say? Also visit our booth for some 1-on-1 time!