pressing the advantage - disruptive acceleration with dataviz & analytics at cisco

Pressing the Advantage

February 24, 2014

Disruptive Acceleration with DataViz & Analytics at Cisco

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Cisco designs, manufactures, and sells networking and other products related to the communications and information technology industry worldwide.

John Chambers’ stated goal is to be the #1 IT company in the world

Cisco Confidential 3©2014 Cisco and/or its affiliates. All rights reserved.

Gregory Lewandowski

@lewandog

Analytics CoE LeadData Science

Data Visualization

Greg Blair

IT Manager, BI and Data PlatformsSelf Reliance

Data Visualization

G2


John Chambers – 2013 CIO Summit

“We’re customer driven. Many of the market transitions we’ve ridden were from listening to customers saying ‘Here’s where you need to go.’ ”


ENABLE THE CREATIVEAND CURIOUS


HOW?


Old SchoolTraditional BI delivery models…and processes

Too slow Too expensive Too inflexible

From hampered to happy

From functional to cross-functional

From idea to execution

Moving from information to understanding

Constantly Changing BI and Analytics Environment


BI from Both Sides: Ownership and Collaboration Between Business and IT

Some of this stuff actually works…

Jill Dyche


IT Thinks…

The business will make mistakes and bad decisions

Not enough governance BI is for end-users to use; not

create The business doesn’t even know

their requirements We’re saving business from

themselves!!

Too slow… Too expensive… Too much process Lack of flexibility You just don’t get it… Did I mention too slow and too

expensive?

Business Thinks…


Seriously?

Seriously?


Balance…IsSelf-

RelianceBusiness

Value Sandbox Agility

Control…WasGate-

keeperProtect

Performance Process Inflexible

From Control to Balance



DataViz Community

Teaching Consulting Community building Leading change Too slow

Too expensive Too inflexible





Differentiating data communicationInteractiveImmersive



Visual Discovery: Unleashing the Next Wave of Self-Service BI


Cindi Howson


DataViz Community• Education• Reading recommendations• Books - must Reads, advanced topics, other• Articles & white papers – consistent cadence

• Social Media• #dataviz Twitter feed & suggested tweeters• LinkedIn group suggestions

• Videos – linked and produced• Blogs• Well-known DataViz bloggers• Our own weekly blog

• Calendar of Events• Links to Partner Communities

• Training• Consulting



DataViz Community

Self Reliance

Teaching Consulting Community building Leading change

2 weeks to prod (max)

On-the-fly enhancements

Fanatical users Viral growth Too slow

Too expensive Too inflexible






Anybody can be a “Data Producer”Focus on the business




The Promise of Self-Service BI

Claudia ImhoffLyndsay Wise

DIY BI and Analytics


INNOVATIONFilling a Gap

Engagethe

Analyst Communit

y

Re-Imagine Enterprise BI

Increase Productivity

Flexibility

Relevance Through Self-Reliance

OrganicGrowth

Ease of Doing

Business

Pride of Ownership


Sites


Detailed Growth

• Streamlined engagement

• 2 meetings – 2 weeks

• Unobtrusive Governance & Operations

• Support and maintenance

• IT integrations

• Centrally managed HW and SW resources

Server Support

Engage

Govern

IT is Responsible For…

• Manage your own deployment

• Manage your own learning

• Build your own dashboards

• Bring your own data

BYOD BYOD

MYODMYOL

Business is Responsible For…


Use Case:

New Leadership

With a change in leadership, opportunities to make a difference were apparent…

• Align to Corporate goals• Align to VSME (vision, strategy,

metrics & execution)• Provide clarity in budget and

resource allocation• Better understand our customers


• Simple• Immersive• Exploratory• Immediate knowledge• Collaborative• Dares you to ask the

next question…

Operations


Results

• Drove transparency• Standardized organizational

metrics (same platform)• Process and Systems to support

pervasive collection of data• Collaboration• Organizational design• Team rotations• Budget structure• Visibility to the Senior Leadership



DataViz Community

Self RelianceAnalytics CoE




Fanatical users Viral growth

Executive Sponsorship

Services Community Culture Pilots Results





Moving from information to insight



Accelerate Cisco’s competitive advantage by changing the futureHQ org promoting analytics



Analytics is our core service…However, we are in a unique position

Data Supply Chain

Governance

Community Talent

Innovation

Culture

COE BRAND



DataViz Community

Self RelianceAnalytics CoE




Fanatical users Viral growth

Data – Governance & Supply Chain

Community Talent Culture Brand Results








Centralized org promoting analyticsAccelerate Cisco’s competitive advantage by changing the future


What’s Next for G2?


John Chambers – April 2012 interview for Business Week

“Companies that don’t change get left behind.”

Thank you.

Q & A

Thank You!!

pressing the advantage - disruptive acceleration with dataviz & analytics at cisco

Data & Analytics