priory hospital hayes grove · priory hospital hayes grove – an overview priory hospital hayes...
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Priory Hospital Hayes Grove Expert mental health and addiction treatment
Priory is the UK’s leading provider of therapy and consultant-led mental health treatments
Every year Priory wellbeing centres and hospitals across the UK help over 10,000 people experiencing mental health issues such as anxiety and depression or addiction.
The support we provide is based on medical and psychotherapy approaches recommended in the best UK treatment guidelines.
Our personalised programmes of care deliver the excellent results that you would expect from Priory, with over 99% of patients rating the quality of care as ‘good’ or ‘excellent’.
Priory Hospital Hayes Grove – an overview
Priory Hospital Hayes Grove is located in a small village in Bromley, Kent and provides a comfortable and friendly setting, within its own tranquil and extensive grounds. It is a place of serenity where one can rest and heal in a recovery-focused, therapeutic environment.
We are one of the UK’s leading centres for the treatment of depression, anxiety and addictions. Our consultants are experts in making assessments and advising on the best treatment approaches. Our experienced therapists and nurses devise individualised programmes which achieve consistently positive outcomes.
Medical and support staff at Priory Hospital Hayes Grove work together in a unique way that creates a strong and highly effective support network for patients. Patients keep the same doctor and therapist during and after inpatient treatment, providing them with continuity of care.
We also provide:
17 private, single occupancy bedrooms with en-suite facilities
Female-only lounge areas
Private consulting and therapy rooms
A restaurant with high quality, bespoke menus
Housekeeping
Communal outdoor seating areas in beautiful landscaped gardens
Our flexible services provide a wide range of specialist support to patients and their families, and include inpatient, day care (for mental health patients) and outpatient assessments and appointments. We also offer intensive therapy programmes, which can be either half or full day programmes.
Assessment
It is important that any mental health concern is well assessed. Our psychiatrists and medical specialists strive to understand the causes of certain complex problems and make an informed diagnosis.
Treatment plans are based on best- practice and evidence-based methods, which aim to ensure the most appropriate bespoke treatment is offered to you.
The goal is to relieve patients of their symptoms and allow them to move towards a full and functional recovery.
Specialist addiction treatment programme
Priory Hospital Hayes Grove is a ‘dry centre’ that offers treatment for both substance and behavioural addictions, including alcohol, drug, sex and other addictions. We provide an evidence-based programme that is tailored to individual needs, all structured within NICE guidelines. The full 28-day treatment programme offers:
Group therapy
Weekly family support groups
Couples therapy
Holistic treatment such as relaxation and yoga
Access to Alcoholics Anonymous (AA) meetings twice weekly on site
Free aftercare for 12 months on completion of the addiction treatment programme – includes support groups, talks, advice and useful contacts
We are also able to offer a comprehensive, medically assisted withdrawal detoxification process for drug and alcohol addictions, as required, delivered in a safe and controlled environment. Our medically assisted detox programme is the safest and most effective way to detox. Patients need to be assessed by a clinician before being admitted into our detox programme.
We also offer a free addictions assessment, which consists of:
Face-to-face assessment with a member of the addiction treatment team
The opportunity to ask any questions you may have
Talking you through a proposed treatment plan
94%of patients reported overall satisfaction
with the quality of care during their addiction
treatment*
General mental health programme
Priory Hospital Hayes Grove’s general mental health programme focuses on assessing and treating a broad range of psychological and mental health conditions. These include more serious cases of depression and anxiety, which may need medical (psychiatrist) involvement. We also treat low self-confidence, stress and relationship difficulties.
Psychological approaches include:
A range of therapeutic interventions which focus on concepts such as self-soothing, exercise and being assertive
Medical interventions
Specialist therapies including cognitive behavioural therapy (CBT), dialectical behaviour therapy (DBT) and mindfulness
Group therapy
Weekly 1:1 meetings with a designated nurse
Family support groups held fortnightly
Step-down to day care and outpatient services as peoples’ needs change
At Priory Hospital Hayes Grove, we get to know our staff as well as our patients on a meaningful and personal level, allowing us to schedule the correct staff member, to the correct patient, at the most appropriate time. We can be flexible with times and days of appointments.
We continually build on quality and listen closely to patient feedback to ensure we can develop new services and improve our programmes.
When I came here I was a wreck in the
corner and now I can have a laugh...I feel like I’m being brought out
from within.former patient
79%of patients at Hayes
Grove experienced an improvement in their
level of anxiety
(with a statistically reliable average change
score of 5.3) - GAD7
82%of patients at Hayes
Grove experienced an improvement in their level of depression
(with a statistically reliable average change
score of 5.9) - PHQ9
Information for GPs and healthcare professionals
We offer simple and secure processes for referring into Priory, including:
1. Our online form via www.priorygroup.com/gp-referral
2. Emailing securely to [email protected]
3. Calling 0808 291 2297
Practices are also able to make referrals to Priory through their own systems including EMIS Web and SystmOne. Your regional Priory Placement Specialist can support with any queries, including integrating your practice systems.
Referral process overview
1. Choose your preferred referral process – please include the patient’s contact details, along with information on circumstances and medical history
2. A unique reference number is generated for each enquiry
3. Our 24/7 support team will co-ordinate the referral with the most appropriate Priory location, who will contact the patient and check appointment availability with the most appropriate Priory specialist
*Outcome statistics sourced from Patient satisfaction survey 2017-18, Priory Healthcare quality accounts 2017-18 and 2018 therapy outcomes data
Please note, most images in this brochure are stock photography and feature posed models.
Find out more
For more information or to discuss how we can help you, our enquiries helpdesk can be contacted 24/7:
Telephone: 0808 291 2159
Email: hayesgrove@ priorygroup.com
Web: www.priorygroup.com/hayesgrove
Prestons Road, Hayes Bromley, Kent, BR2 7AS
Priory Hospital Hayes Grove is easily accessible from London’s major airports and motorway networks.
Fees and funding
We are an approved provider for all the UK’s leading private medical insurers, meaning patients may be able to access treatment through their policy. We also provide self-pay options for individuals and families, and corporate arrangements for businesses.
While we would prefer to receive a GP referral when a patient enters our services, this isn’t always essential. For those using private medical insurance, your provider may require you to have one.
90%of patients said that
they felt that the staff at Hayes Grove are caring
and supportive and communicate well
with them*
A23
A23
A22
A232
M25
M26
A205
A20
Priory Hospital Hayes Grove
Croyden
Bromley
Sidcup
Crockenhill
Shoreham
NewAddington
SouthCroyden
Beckenham
Contact us
Priory Group UK 1 Limited,
80 Hammersmith Road, London, W14 8UD.
Company Registration Number: 09057543
Telephone: 0808 291 2159 Email: [email protected]/hayesgrove