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Private Security Sector What workers and employers should know about minimum wages and conditions of employment.

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Page 1: Private Security Sector

PrivateSecurity Sector

What workers and employers should know about minimum wages and conditions of employment.

Page 2: Private Security Sector

2 PrivateSecurity

• ThislawiscalledtheSectoralDeterminationforthePrivateSecuritySector thatcameintoeffecton10December2001• Employersarerequiredtopaytheminimumwageasprescribedinthe SectoralDeterminationasfromthe1September2009• Thisdocumentbrieflycoverssomeofthemostimportantprovisionsinthe SectoralDetermination• AcopyoftheSectoralDeterminationisavailablefromtheGovernmentPrinters ortheDepartmentofLabourandalsoontheDepartment’swebsite: www.labour.gov.za

What is the purpose of the Sectoral Determination? TheSectoralDeterminationlaysdownconditionsofemploymentforthePrivateSecuritySectorsuchashoursofwork,leave,particularsofemploymentandterminationofemployment.Italsoprescribestheminimumwageemployersarerequiredtopay.

Who is covered?EveryworkerinthePrivateSecuritySector:

• Whoguardsorprotectsfixedproperty,premises,goods,peopleorworkers, includingmonitoringandrespondingtoalarmsatpremiseswhichareguarded bypeopleorbyelectronicmeansandcarguards• Administrativestaffarealsocoveredbythissectoraldetermination;and• Independentcontractorswhoaredoingprivatesecuritywork.

Who is not covered by the Sectoral Determination?• Amanagerwhoisinchargeofsupervisingworkers;and• Anyemployerwhoiscoveredbyabargainingcouncil.

The Department of Labour has made a law which regulates the conditions of employment and minimum wages in the Private Security Sector.

Application

Monthly Salary R

ates for Year 1 (with effect from

1 September 2009)

AREA 1AREA 2

AREA 3AREA 4

Maxim

um

permissible

workinghours

perweekfor

eachrespectivecategoryofw

orkers,subjecttoclause5(2),w

ithregardtoaveragingofw

orkinghours.

IntheMagisterialD

istrictsofAlberton,B

ellville,Benoni,

Boksburg,B

rakpan,Cam

perdown,Chatsw

orth,D

urban,Germ

iston,Goodw

ood,Inanda,Johannesburg,K

empton

Park,Krugersdorp,K

uilsR

iver,Mitchell’sPlain,N

igel,O

berholzer,Paarl,Pinetown,

PortElizabeth,Pretoria,R

andburg,Randfontein,

Roodepoort,Sasolburg,Sim

on’sTow

n,Springs,TheCape,U

itenhage,Vanderbijlpark,Vereeniging,W

estonaria,W

onderboomandW

ynberg.

Bloem

fontein,EastLondon,K

imberley,K

lerksdorp,Pieterm

aritzburg,Somerset

West,StellenboschandStrand.

Odendaalsrus,Potchefstroom

,Virginia,W

elkomandW

itbank.Allotherareas.

Monthlysalary

Hourly

equivalentM

onthlysalaryH

ourlyequivalent

Monthlysalary

Hourly

equivalentM

onthlysalaryH

ourlyequivalent

ArtisanR

4,017R

20.60R

3,656R

18.75R

3,508R

17.99R

3,089R

15.8545

Clerical Assistant

45D

uringthefirstyearofexperienceR

2,001R

10.26R

1,835R

9.41R

1,660R

8.51R

1,562R

8.01

Duringthesecondyearofexperience

R2,050

R10.51

R1,872

R9.60

R1,697

R8.70

R1,594

R8.17

ThereafterR

2,095R

10.74R

1,925R

9.87R

1,749R

8.97R

1,631R

8.36

Clerk

45D

uringthefirstyearofexperienceR

2,186R

11.21R

1,743R

8.94R

1,841R

9.44R

1,701R

8.72

Duringthesecondyearofexperience

R2,381

R12.21

R1,962

R10.06

R2,005

R10.28

R1,843

R9.45

Duringthethirdyearofexperience

R2,557

R13.11

R2,075

R10.64

R2,183

R11.19

R1,980

R10.15

ThereafterR

2,748R

14.09R

2,248R

11.53R

2,342R

12.01R

2,116R

10.85

Control or Comm

unication Centre OperatorAsforrelevantsecurityofficergrading

48

ControllerAsforaclericalassistant

45

Driver of a -

45Lightm

otorvehicleR

2,106R

10.80R

1,952R

10.01R

1,770R

9.08R

1,636R

8.39

Medium

motorvehicle

R2,325

R11.92

R2,147

R11.01

R1,967

R10.09

R1,804

R9.25

Heavym

otorvehicleR

2,469R

12.61R

2,274R

11.66R

2,093R

10.73R

1,899R

9.74

General W

orker

45D

uringthe firstsixmonthsservicew

iththesameem

ployerR

1,639R

8.41R

1,504R

7.71R

1,349R

6.92R

1,283R

6.58

ThereafterR

1,717R

8.81R

1,586R

8.13R

1,425R

7.31R

1,355R

6.95

Handym

anR

2,332R

11.96R

2,160R

11.08R

1,989R

10.20R

1,817R

9.3245

Security Officer

48

GradeA

R3,334

R16.03

R3,047

R14.65

R2,766

R13.30

R2,577

R12.39

GradeB

R2,887

R13.88

R2,633

R12.66

R2,577

R11.43

R2,213

R10.64

GradeC

R2,367

R11.38

R2,180

R10.48

R1,968

R9.46

R1,849

R8.89

GradeD

R2,195

R10.55

R2,007

R9.65

R1,824

R8.77

R1,704

R8.19

GradeE

R2,101

R10.10

R1,928

R9.27

R1,743

R8.38

R1,641

R7.89

Workers not elsew

here specifiedR

2,024R

10.38R

1,860R

9.54R

1,680R

8.62R

1,596R

8.1845

Minimum Wages

What does the law say about wages?ThelawsaysthatallworkersinthePrivateSecuritySectorshouldbepaidtheminimumwageasperTable1.

Page 3: Private Security Sector

PrivateSecurity3

Monthly Salary R

ates for Year 1 (with effect from

1 September 2009)

AREA 1AREA 2

AREA 3AREA 4

Maxim

um

permissible

workinghours

perweekfor

eachrespectivecategoryofw

orkers,subjecttoclause5(2),w

ithregardtoaveragingofw

orkinghours.

IntheMagisterialD

istrictsofAlberton,B

ellville,Benoni,

Boksburg,B

rakpan,Cam

perdown,Chatsw

orth,D

urban,Germ

iston,Goodw

ood,Inanda,Johannesburg,K

empton

Park,Krugersdorp,K

uilsR

iver,Mitchell’sPlain,N

igel,O

berholzer,Paarl,Pinetown,

PortElizabeth,Pretoria,R

andburg,Randfontein,

Roodepoort,Sasolburg,Sim

on’sTow

n,Springs,TheCape,U

itenhage,Vanderbijlpark,Vereeniging,W

estonaria,W

onderboomandW

ynberg.

Bloem

fontein,EastLondon,K

imberley,K

lerksdorp,Pieterm

aritzburg,Somerset

West,StellenboschandStrand.

Odendaalsrus,Potchefstroom

,Virginia,W

elkomandW

itbank.Allotherareas.

Monthlysalary

Hourly

equivalentM

onthlysalaryH

ourlyequivalent

Monthlysalary

Hourly

equivalentM

onthlysalaryH

ourlyequivalent

ArtisanR

4,017R

20.60R

3,656R

18.75R

3,508R

17.99R

3,089R

15.8545

Clerical Assistant

45D

uringthefirstyearofexperienceR

2,001R

10.26R

1,835R

9.41R

1,660R

8.51R

1,562R

8.01

Duringthesecondyearofexperience

R2,050

R10.51

R1,872

R9.60

R1,697

R8.70

R1,594

R8.17

ThereafterR

2,095R

10.74R

1,925R

9.87R

1,749R

8.97R

1,631R

8.36

Clerk

45D

uringthefirstyearofexperienceR

2,186R

11.21R

1,743R

8.94R

1,841R

9.44R

1,701R

8.72

Duringthesecondyearofexperience

R2,381

R12.21

R1,962

R10.06

R2,005

R10.28

R1,843

R9.45

Duringthethirdyearofexperience

R2,557

R13.11

R2,075

R10.64

R2,183

R11.19

R1,980

R10.15

ThereafterR

2,748R

14.09R

2,248R

11.53R

2,342R

12.01R

2,116R

10.85

Control or Comm

unication Centre OperatorAsforrelevantsecurityofficergrading

48

ControllerAsforaclericalassistant

45

Driver of a -

45Lightm

otorvehicleR

2,106R

10.80R

1,952R

10.01R

1,770R

9.08R

1,636R

8.39

Medium

motorvehicle

R2,325

R11.92

R2,147

R11.01

R1,967

R10.09

R1,804

R9.25

Heavym

otorvehicleR

2,469R

12.61R

2,274R

11.66R

2,093R

10.73R

1,899R

9.74

General W

orker

45D

uringthe firstsixmonthsservicew

iththesameem

ployerR

1,639R

8.41R

1,504R

7.71R

1,349R

6.92R

1,283R

6.58

ThereafterR

1,717R

8.81R

1,586R

8.13R

1,425R

7.31R

1,355R

6.95

Handym

anR

2,332R

11.96R

2,160R

11.08R

1,989R

10.20R

1,817R

9.3245

Security Officer

48

GradeA

R3,334

R16.03

R3,047

R14.65

R2,766

R13.30

R2,577

R12.39

GradeB

R2,887

R13.88

R2,633

R12.66

R2,577

R11.43

R2,213

R10.64

GradeC

R2,367

R11.38

R2,180

R10.48

R1,968

R9.46

R1,849

R8.89

GradeD

R2,195

R10.55

R2,007

R9.65

R1,824

R8.77

R1,704

R8.19

GradeE

R2,101

R10.10

R1,928

R9.27

R1,743

R8.38

R1,641

R7.89

Workers not elsew

here specifiedR

2,024R

10.38R

1,860R

9.54R

1,680R

8.62R

1,596R

8.1845

Table1: Minim

um w

ages for the Private Security Sector

Page 4: Private Security Sector

4 PrivateSecurity

Monthly salary rates for 1 September 2010

[1]GradeESecurityOfficerswillbeincorporatedintoGradeD.

[2]

TheincreaseforSecurityOfficersGradeDinallareaswillbecalculatedbyaddingtheannualisedConsumerPriceIndexplus2%(twopercent)totheGradeDsalaryratesasfrom1September2010,withaminimumincreaseof7.25%(sevenandaquarterpercent)forsuchentrylevels.

[3]

TheincreasefortheentrylevelforallothercategoriesofworkerswillbecalculatedbyaddingtheannualisedConsumerPriceIndexplus2%(twopercent)tothesalaryratesasfrom1September2010,withaminimumincreaseof7.25%(sevenandaquarterpercent)forsuchentrylevels.

[4]

TheincreaseforallhighergradesorlevelsforallcategorieswillbecalculatedbyaddingtheRandvalueoftheentrylevelsapplicabletoeachcategorytotheYear1salarylevelsforallsuchhighergradesorlevels.

Other important provisions affecting wages

Page 5: Private Security Sector

PrivateSecurity5

Monthly salary rates for 1 September 2011

[1]Area4willbeabolishedandincorporatedintoArea3.

[2]

TheincreaseforSecurityOfficersGradeDinallareaswillbecalculatedbyaddingtheannualisedConsumerPriceIndexplus2%(twopercent)totheGradeDsalaryratesasfrom1September2011,withaminimumincreaseof7%(sevenpercent)forsuchentrylevels.

[3]

TheincreasefortheentrylevelforallothercategoriesofemployeeswillbecalculatedbyaddingtheannualisedConsumerPriceIndexplus2%(twopercent)tothesalaryratesasfrom1September2011.

[4]

TheincreaseforallhighergradesorlevelsforallcategorieswillbecalculatedbyaddingtheRandvalueoftheentrylevelsapplicabletoeachcategorytotheYear2salarylevelsforallsuchhighergradesorlevels.

Note to Year 2 and Year 3 tables, above:Theterm“entrylevel”referstothelowestremunerationlevelineachspecifiedcategoryofworkersreferredtointhesalarytables,asforYear1.

NB!! It is an unfair labour practice to reduce the wages of a worker in the Private Security Sector who earns more than the prescribed wage.

Page 6: Private Security Sector

6 PrivateSecurity

Wages are calculated using ordinary hours of work• Dailywagedividedbyordinaryhoursworkedinaday=hourlywage• Weeklywagedividedbyordinaryweeklyhours=hourlywage• Monthlywagedividedby4.333=weeklywage.

Must be paid:• InSouthAfricancurrency• Incashorchequeordirectpaymentinthebankaccount• Daily,weekly,fortnightlyormonthly• Attheworkplaceduringworkinghours•Onanormalpaydayagreedtobytheworker;and• Within48hoursofterminationofemployment.

Shouldbeemployedonafulltimebasisandtheyshouldbepaidtheamountthattheywouldhaveordinarilyearnedeveniftheyhavenotbeenplacedinapost.

Every worker must receive, on payday, a payslip showing:• Employer’snameandaddress• Worker’snameandoccupation• Periodofpayment• Worker’swageandovertime• Hoursworked• Overtimeworked• HoursworkedandpayforSundayandPublicHolidays• Wage• Anyotherpay• Deductions• Netpayment.

Thepayslipisthepropertyoftheworker.

Payment of wages

Information concerning wages

Spares or Relievers

Calculation of wages

Page 7: Private Security Sector

PrivateSecurity7

Permissible deductions• Medicalinsurance• Savings• Pensionorprovidentfund• Tradeunionsubscription• Orderofaccountpaymenttoaregisteredfinancialinstitution• Loanwhichwillnotexceedonethirdofthetotalremuneration.

Night shift allowanceIfthenightshiftfallsbetween18:00and06:00thenextday,theworkershallreceiveanallowanceasfollows:

• R4.00pershiftasfrom1September2009• R5.00pershiftasfrom1September2010.

Special allowanceAworkerwhoworksasamobilesupervisor,armedsecurityofficer,armedresponseofficer,nationalkeypointofficerandcontrolcentreoperatorareentitledtothespecialallowanceorR5.50pershift.

Transfer allowanceAnemployershallpayasecurityofficeratransferallowanceofnotlessthanR100providedthat:

a) Thetransferispermanentandtheworkerisentitledtoatransferallowance foraperiodofnotlessthan12months.

b) Thetransferisforaperiodexceedingsixmonthsbutnotexceeding12months.

c) Thesiteismorethan250kilometersaway.

d) Excepttransferarisingfromalternativeemploymentbytheemployeroras aresultofaworker’srequest.

Deductions not allowed• Amountgreaterthantheactualremunerationreceived• Uniform• Protectiveclothingandweapons• Trainingprovided.

Prohibited acts concerning pay

What the law says about deductions

Allowances

Page 8: Private Security Sector

8 PrivateSecurity

An employer must supply a worker with the following:• Fullnameandaddressoftheemployer• Nameandoccupationoftheworkerorbriefdescriptionofwork• Variousplacesofwork• Dateofemployment• Ordinaryhoursofworkanddaysofwork• Wageortherateandmethodofpayment• Therateofpayforovertimework• Anyothercashpayments• Anypaymentinkindandthevaluethereof• Howfrequentlywageswillbepaid• Anydeductions• Leaveentitlement• Theperiodofnoticetoterminateemployment.

How many ordinary hours of work in the Security Industry• Asecurityofficershouldnotworkmorethan48hoursperweek• Otherworkersshouldnotworkmorethan45hoursperweek.

• Canonlybeworkedbyagreementconcludedbytheemployerand theworker• Notmorethanthreehoursperday• Notmorethan10hoursperweek.

• Overtimeshouldbepaidatone-and-a-halftimestheworker’swagefor overtimeworked• Anagreementmayprovideforanemployertopayaworkernotlessthanthe ordinarywageforovertimeworkedandgivetheworkeratleast30minutes timeoffonfullpayforeachhourworked;or• Giveaworkeratleast90minutespaidtimeoffforeachhourworked• Paidtimeoffshouldbegivenwithinonemonthofaworkerbecomingentitled toit,howeveranagreementinwritingmayincreasethisperiodto12months.

Conditions of employment [Written Particulars of Employment]

Hours of work

Overtime

Payment of overtime

Page 9: Private Security Sector

PrivateSecurity9

An employer must give a worker:• Adailyrestperiodofatleast12consecutivehoursbetweenendingworkandstarting workthenextday• Awrittenagreementcouldlessenitto10hoursiftheworkerlivesonthe premisesatwhichtheworkplaceissituatedandwhosemealintervallasts foratleastthreehours• Aweeklyrestperiodofatleast36consecutivehourswhich,unlessotherwise agreed,mustincludeaSunday• Awrittenagreementmayalsoprovideforarestperiodofatleast60consecutive hourseverysecondweek.

Annual bonus

Public holiday

Leave

What type of leave is a worker entitled to?• Fivetypesofleave:Ordinaryannualleave,sickleave,familyresponsibilityleave, maternityleaveandstudyleave.

Meal intervals

• Aworkermusthaveamealintervalofonehourafterfivehoursofcontinuouswork• Aworkercanonlyperformdutiesthatcannotbeleftunattendedandcannotbe performedbyanotherworkerandmustbepaidforsuchwork• Nodeductionshallbemadeinrespectofamealintervaltoreducethemonthly salary.

• EverysecurityofficershallbepaidanannualbonusasprovidedforintheSectoral Determination.

• Canonlybeworkedperagreement• Ifthepublicholidayfallsonthedayonwhichaworkerwouldordinarilywork,an employermustpaytheworkerwhodoesnotworkatleastthenormalwagefor thatday• Ifaworkerworksonthepublicholiday,theworkermustbepaidatleastdouble therateforthatdayworked.

Rest period

Page 10: Private Security Sector

10 PrivateSecurity

Sick leave

Annual leave

Family responsibility leave

Howmanydaysareworkersentitledto?• Workers are entitled to 21 consecutive days of leave per annumWhathappensifapublicholidayfallswithintheannualleavecycle?• An extra day’s paid leave should be granted.

What is important to note regarding sick leave?• Thesickleavecycleis36monthsbasedonthenumberofdaysworkedovera six-weekperiod.

What is family responsibility leave?• Itisleavegrantedforspecificfamilyrelatedmatters.

Who qualifies for this type of leave?• Workerswhohavebeenemployedbyanemployerforlongerthanfour months;andwhoworksonatleastfourdaysaweekforthatemployerare entitledtothreedaysfamilyresponsibilityleaveduringanannualleavecycle• FamilyresponsibilityleaveshallincreasetofourdaysinSeptember2010.

When may this leave be taken?• Thisleavemaybetakenforthebirthofachild,whenachildissickor whenaspouse,parent,adoptiveparent,grandparent,adoptivechild,child, grandchild,brotherorsisterdies.

Example:An employee works 5 days per week.Sick leave days per cycle are 5 X 6 (number of weeks) = 30 days per three-year cycle

Note: The employer may request a medical certificate when a worker is absent for more than two consecutive days, or twice during an eight-week period.

Page 11: Private Security Sector

PrivateSecurity11

Maternity leave

Service benefits

Study leave

Weapons, uniforms, overalls and protective clothing

What are the key issues relating to maternity leave?• Maternityleaveisafour-monthperiod,whichstartsfourweeksbeforethe expecteddateofbirth• Anemployermustpayafemalesecurityofficer,whohasbeenintheservice withthesameemployerforaperiodofnotlessthanthreeyears,34%ofher basicsalaryduringmaternityleaveasasupplementtoherUnemployment InsuranceFund(UIF)payment• Aworkermayonlyresumeworksixweeksafterthebirthofachild;unlessa medicalpractitionercertifiesthattheworkermaybeginwork.

Note:• Wherepossible,noticeofleaveanddateofreturntowork mustbeprovidedbeforetheleavebegins.

• Everyworkerwithaminimumofoneyearuninterruptedemploymentwiththe sameemployerisentitledtosixdayspaidstudyleaveinayear,inrespectofany studyatatertiaryestablishment.

Eachsecurityofficershalluponcompletionofthefollowinguninterruptedservicewiththesameemployer,calculatedfrom19February2007,andisentitledtoaonce-offpaymentasfollows:

a) R500afterfiveyears.b) R1000after10years.c) R5000after20years.

• Anemployermustprovidefreeofchargeanyweapon,ammunitiontool,whistle orotherequipmentwhichasecurityofficerrequirestouseforself-defenceor apprehension• Provide,freeofcharge,twosetsofdailywashableuniformitems,aswellas anyotherprotectiveclothingwhichaworkerisrequiredbyanylawtoprovidefor aworker• AnemployershallpayaworkeraR15-00cleaningallowancewhichisnot payableduringperiodofabsence.

Page 12: Private Security Sector

12 PrivateSecurity

EmployersshallabidebytheprovisionsoftheLabourRelationsAct,No.66of1995,asamended.

Noemployermayusetheserviceofatemporaryemploymentservice,labourbrokersorindependentcontractorsunlessthetemporaryemploymentservice,labourbrokerorindependentcontractorprovidestheemployerwithsatisfactoryproofthatitisincompliancewith:

a) SectoralDetermination6b) UnemploymentInsuranceActc) CompensationforOccupationalInjuriesandDiseasesActd) SouthAfricanRevenueServiceandinpossessionofanIT30taxcertificatee) TherulesofthePrivateSecurityProvidentFund.

EveryworkerinthePrivateSecuritySectorshouldbeamemberofthePrivateSecurityProvidentFund.Aworkerwillcontribute6.5%ofthebasicsalarytotheFundandtheemployerwillcontribute6.5%totheFund.InSeptember2010,bothpartiesmustcontribute7%andinSeptember2011bothpartiesshallcontribute7.5%.

• Newworkersandworkerswhohavebeenoutofthesectorformorethansix monthsofservicearesubjectedtoafour-monthwaitingperiodbeforejoining theProvidentFund• Workerswithatleastfourmonthsuninterruptedserviceinthesecurityindustry notnecessarilywiththesameemployer,shalljointhefundimmediatelyafter joiningthenewemployer.

• NopersonmayemployachildinthePrivateSecuritySectorwhoisunder15 yearsofage• Whoisundertheminimumschool-leavingage• Nopersonmayemployachildinemploymentthatisinappropriatefora personofthatage;orthatplacesatriskthechild’swell-being,education, physicalormentalhealth,orspiritual,moralorsocialdevelopment• Allforcedlabourisprohibited.

Provident Fund

Temporary employment service, labour brokersand independent contractors

Waiting period

Prohibition of child labour and forced labour

Page 13: Private Security Sector

PrivateSecurity13

TheemployermustgivetheworkeraCertificateofServiceonterminationofemployment.

Thefollowingshouldbeindicatedonthecertificate:

• Thefullnameoftheworker• Thenameandaddressoftheemployer• Thedatetheworkerstartedworking• Thedatetheworkended• Adescriptionofthework• Anytrainingprovided• Thewagereceived• Thereasonforleaving(iftheworkerwantsitincluded).

How should termination of employment be conducted?• Eitherpartymayterminatethecontractofservice.Ifaworkerworkedforsix monthsorless,oneweeks’noticemustbegiven• Iftheworkerhasbeenemployedformorethansixmonthsbutnotmorethana year,twoweeks’noticemustbegiven• Iftheworkerhasbeenemployedforoneyearormore,fourweeks’notice mustbegiven.

N.B. Notice must be given in writing, except when it is given by an illiterate worker.

On termination an employer should pay:• Alloutstandingmoniesdue• Accruedannualleave• Anytime-offnotgranted• Oneweeks’severancepayforeverycompletedyearofserviceiftheemployer terminatesserviceBASEDONOPERATIONALREQUIREMENTS.

Termination of employment

Payment on termination

Certificate of Service

Note: The employer may not give notice during a leave period or let it run at the same time with any period of leave, except sick leave. Payment instead of notice may be paid, provided it is equal to the period of notice.

Page 14: Private Security Sector

14 PrivateSecurity

What records must be kept?• Anemployerisrequiredtogivetheworkerapayslipandwrittenparticularsof employment• Attendanceregistersshouldbekept,unlessthereisanagreementtothe contrary.

General provisions

KeepingoftheSectoralDeterminationEveryemployeronwhomthisSectoralDeterminationisbindingmustkeepacopyoftheSectoralDeterminationoranofficialsummary,availableintheworkplaceinaplacetowhichtheworkershaveaccess.

Enquiries can be directed to:

DepartmentofLabourHeadOfficeEmploymentStandardsPrivateBagX117Pretoria0001

Records

Page 15: Private Security Sector

Eastern Cape EastLondon Tel:(043)7013000

Free State Bloemfontein Tel:(051)5056200

Gauteng NorthPretoria Tel:(012)3095000

Gauteng SouthJohannesburg Tel:(011)8530300

KwaZulu-NatalDurban Tel:(031)3662000

Eastern Cape

AliwalNorth Tel:(051)6332633Butterworth Tel:(047)4910656Cradock Tel:(048)8813010EastLondon Tel:(043)7027500FortBeaufort Tel:(046)6454686Graaf-Reinet Tel:(049)8922142Grahamstown Tel:(046)6222104KingWilliam’s Tel:(043)6434756Town Lusikisiki Tel:(039)2531996Maclear Tel:(045)9321424Mdantsane Tel:(043)7613151MountAyliff Tel:(039)2540282Mthatha Tel:(047)5015600PortElizabeth Tel:(041)5824472Queenstown Tel:(045)8075400Uitenhage Tel:(041)9924627

Free State

Bethlehem Tel:(058)3035293Bloemfontein Tel:(051)5056201Botshabelo Tel:(051)5343789Ficksburg Tel:(051)9332299Harrismith Tel:(058)6232977Kroonstad Tel:(056)2151812Petrusburg Tel:(053)5740932Phuthaditjhaba Tel:(058)7130373Sasolburg Tel:(016)9703200Soshanguve Tel:(012)7997400Temba Tel:(012)7179500

Provincial Offices of the Department of Labour

Labour Centres of the Department of Labour

Welkom Tel:(057)3910200Zastron Tel:(051)6731471

Gauteng North

Atteridgeville Tel:(012)3865116Bronkhorstspruit Tel:(013)9320197Garankuwa Tel:(012)7024525Krugersdorp Tel:(011)9554420Mamelodi Tel:(012)8055090Pretoria Tel:(012)3095050Randfontein Tel:(011)6933618

Gauteng South

Alberton Tel:(011)8616130Benoni Tel:(011)7479601Boksburg Tel:(011)8983340Brakpan Tel:(011)7449000Carletonville Tel:(018)7883281Germiston Tel:(011)3456300Johannesburg Tel:(011)4973000KemptonPark Tel:(011)9759301Nigel Tel:(011)8147095Randburg Tel:(011)7818144Roodepoort Tel:(011)7662000Sandton Tel:(011)4447631Sebokeng Tel:(016)5923825Soweto Tel:(011)9391200Springs Tel:(011)3653700Vanderbijlpark Tel:(016)9810280Vereeniging Tel:(016)4300000

LimpopoPolokwane Tel:(015)2901744

MpumalangaWitbank Tel:(013)6558700

North WestMmabatho Tel:(018)3878100

Northern CapeKimberley Tel:(053)8381500

Western CapeCapeTown Tel:(021)4418000

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Middelburg Tel:(013)2833600Nelspruit Tel:(013)7532844PietRetief Tel:(017)8261883Sabie Tel:(013)7642105Secunda Tel:(017)6312594Standerton Tel:(017)7121351Volksrust Tel:(017)7352994

Northern Cape

Calvinia Tel:(027)3411280DeAar Tel:(053)6310952Kimberley Tel:(053)8381500Kuruman Tel:(053)7123952Postmasburg Tel:(053)3130641Springbok Tel:(027)7181058Upington Tel:(054)3311752

North West

Brits Tel:(012)2523068Christiana Tel:(053)4412120Klerksdorp Tel:(018)4648700Lichtenburg Tel:(018)6324323Mafikeng Tel:(018)3811010Mogwase Tel:(014)5555693Potchefstroom Tel:(018)2975100Rustenburg Tel:(014)5928214Taung Tel:(053)9941710Vryburg Tel:(053)9275221

Western Cape

BeaufortWest Tel:(023)4143427Bellville Tel:(021)9417000CapeTown Tel:(021)4685500George Tel:(044)8011201Knysna Tel:(044)3823150Mitchell’sPlain Tel:(021)3910591MosselBay Tel:(044)6911140Oudtshoorn Tel:(044)2724370Paarl Tel:(021)8722020SomersetWest Tel:(021)8522535Vredenburg Tel:(022)7151627Worcester Tel:(023)3470152

KwaZulu-Natal

Dundee Tel:(034)2123147Durban Tel:(031)3361500Estcourt Tel:(036)3522161Kokstad Tel:(039)7272140Ladysmitah Tel:(036)6381900Newcastle Tel:(034)3126038Pietermaritzburg Tel:(033)3415300Pinetown Tel:(031)7017740PortShepstone Tel:(039)6822406Prospecton Tel:(031)9139700RichardsBay Tel:(035)7808700Richmond Tel:(033)2122768Stanger Tel:(032)5514291Ulundi Tel:(035)8791439Verulam Tel:(032)5415600Vryheid Tel:(034)9808992

Limpopo

Giyani Tel:(015)8129041JaneFurse Tel:(013)2657210Lebowakgomo Tel:(015)6339360Lephalale Tel:(014)7632162Makhado Tel:(015)5160207Modimolle Tel:(014)7171046Mokopani Tel:(015)4915973Phalaborwa Tel:(015)7815114Polokwane Tel:(015)2995000Seshego Tel:(015)2237020Thohoyandou Tel:(015)9601300Tzaneen Tel:(015)3062600

Mpumalanga

Baberton Tel:(013)7123066Bethal Tel:(017)6475212Carolina Tel:(017)8431077Eerstehoek Tel:(017)8832414eMalahleni/Witbank Tel:(013)6533800Ermelo Tel:(017)8197632Groblersdal Tel:(013)2623150Kwamhlanga Tel:(013)9473173KaMhlushwa Tel:(013)7850010Lydenburg Tel:(013)2352368