prnews: keeping up with facebook's new features
TRANSCRIPT
Keeping up with Facebook’s new features.
Dirk Shaw, SVP Digital Influence, Ogilvy
What we will cover The evolving open graph
Optimizing apps/games for the Ticker
Ways to use Brand tagging !
The evolution of the open graph
SOCIAL !
I want to re-connect with old friends !
How can we leverage our fans social networks? !
I want to publicly declare my interest/attitudes !
How do we increase the # of likes and use interest data to target
Ad's?!
ACTIVITY !
I want others to experience what I am doing in the real world !
How do we increase consumer activity levels?!
USER goals!
BRAND goals!
2008 2009 2011
INTEREST !
Increase awareness and engagement with the real time ticker.
The Ticker is a real time stream
of all your friends activities such
as updates, friendships, photos,
videos, links etc.
Optimize apps for the ticker feed but give
users control of what is
shared.
!
When using an app the ticker will show updates
relevant to that app/game. !
!
Bookmarks for a users favorite apps will appear in
the ticker making game play one click away.!
!
Build controls inside of game or app that make
privacy/sharing features intuitive. !
Recent Games Played
Updates from friends playing
games
Brand tagging creates new opportunities to learn and engage while adding risk and page management time .
Brand tagging. Allows Facebook users to tag pages in their pictures.
Brand Tagging done well.
Photos that need moderation
You can tag brands in Facebook photos. Test: Will they untag?
Coca-Cola | Time to untag: 1 hour!Coca-Cola has a team that engages (and monitors) its Facebook page 24/7, according to Ashley Brown, Coca-Cola's director of digital communications and social media. Brown wouldn't say how large that team is, but admits it's "a decent size. We have really smart people who take a look at these things. There's always going to be a certain amount of good judgment involved."!
!
In summary
Optimize apps/game play for social sharing but give users control of what is shared!
Use the new enhancements to the open graph as a way to connect your brand with consumers activities. !
Brand tagging is a great way to engage with fans but active monitoring of what is being tagged is essential. !