process of orgnisational development & intervention
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INTRODUCTION
Organisational development is a collection of changemethod that try to improve organisationaleffectiveness and employee wellbeing.
Organisation development encompasses a collection
of planned-changed interventions built on humanisticdemocratic value that seek to improve organisationaleffectiveness and employee well-being
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Features of organizational development
Planned Change
Comprehensive Change
Long-range change
Dynamic process
Participation of change
agent
Emphasis on
intervention
Emphasis on actionresearch
Normative
educational process
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Problems in organizational development
Discrepancy between ideal and real situations
Lack of open system concept
Resistance to change
Lack of motivation among members
Costly programmes
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Process of organisational development
Evaluation
Intervening in the system
Planning strategy for change
Problem identification & diagnosis
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OD Interventions
Organization Development (OD) interventions techniques are the methods created by
OD professionals and others. Single organization or consultant cannot use all theinterventions. They use these interventions depending upon the need or requirement.
The most important interventions are,
1. Survey feedback
2. Process Consultation
3. sensitivity Training4. The Managerial grid
5. Goal setting and Planning
6. Team Building and management by objectives
7. Job enrichment, changes in organizational structure and participative management
and Quality circles, ISO, TQM
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Process of OD Intervention
Sensitivity training
Team building
Survey feedback
Behaviour modification
Grid organization development
Career planning
Job expectation technique
Organisational renewal process
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Structural OD Interventions
Job redesign
Work schedule option
Process consultation
MBO
Decision centres
Collateral organisation
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Sensitivity Training is a form of training that
claims to make people more aware of their own
prejudices, and more sensitive to others.According to its critics, it involves the use of
psychological techniques with groups that its
critics.
Definition of sensitivity training
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Definition of team building
1. High interaction among team members to
increase trust and openness.
2. Team building uses high interaction group
activities to increase trust & openness among
team members, improve coordinative efforts, and
increase team performance.
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Survey feedback
The use of questionnaires to identify
discrepancies among members
perceptions, discussion follows, &remedies are suggested.
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Process of Survey feedback
Follow-up action
Feedback & information
Data collection
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Process Consultation
The basic content of p-c is that the
consultant works with individuals and
groups in the organisation to help themlearn about human and social processes
and to solve problems that stem from
process events.
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Process Consultation
Initiate contact
Define the relationship
Select the setting and the method
Gather data & make a diagnosis
Intervene
Reduce involvement & terminate
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Grid organisational development
It is a comprehensive and systematic OD
programme which aims at individuals
groups and the organisation as a whole.
It utilises a considerable number of instruments, enabling individuals and
groups to assess their own strengths
and weaknesses.
Blake & Mouton
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Process of Grid organisational development
Systematic critique
Implementing the ideal strategic model
Developing ideal strategic corporate model
Intergroup development
Teamwork development
Managerial grid
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SUMMARY
OD Effort
is a planned change
involves the total system
managed with total acceptance and
commitment of the top management
is designed to improve organisationaleffectiveness
makes use of behavioural science knowledge
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Summary- Contd
is in terms of intervention at the task or
structure or technology or people level
is an ongoing process and long term process
relies primarily on experiential learning
uses an action research intervention mode
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Summary contd...
OD can make
a differenceGood understanding
Proper responseAdaptability
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http://www.citehr.com/3596-organization-
development-interventions.html
http://www.citehr.com/3596-organization-development-interventions.htmlhttp://www.citehr.com/3596-organization-development-interventions.htmlhttp://www.citehr.com/3596-organization-development-interventions.html