product and portfolio management

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    Product and Portfolio

    Management

    By

    Dr. Tuhin Chattopadhyay

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    Trial Rate (%)

    The percentage of a defined population that

    purchases or uses a product for the first time

    in a given period.

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    Schematic of Simulated Test Market

    Volume Projection

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    First-time Triers in Period t (#)

    The number of customers who purchase or use

    a product or brand for the first time in a given

    period.

    Penetration t (#) = [Penetration in t-1 (#) *

    Repeat Rate Period t (%)] + First-time Triers

    in Period t (#)

    Projection of Sales (#) = Penetration (#) *

    Frequency of Purchase (#) * Units per

    Purchase (#)

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    Distribution

    Survey respondents who say theylldefinitely try a product are unlikely to do so

    if they cant find it easily.

    In making this adjustment, companiestypically use an estimated distribution, a

    percentage of total stores that will stock the

    new product, such as ACV % distribution.

    Adjusted Trial Rate (%) = Trial Rate (%) *

    Awareness (%) * ACV (%)

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    After making these modifications, marketers

    can calculate the number of customers who

    are expected to try the product, simply by

    applying the adjusted trial rate to the target

    population.

    Trial Population (#) = Target Population (#) *

    Adjusted Trial Rate (%)

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    To forecast trial volume, multiply trial

    population by the projected average

    number of units of a product that will bebought in each trial purchase. This is often

    assumed to be one unit because most

    people will experiment with a single unitof a new product before buying larger

    quantities.

    Trial Volume (#) = Trial Population (#) *

    Units per Purchase (#)

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    TOTAL VOLUME

    Total volume is the sum of trial volume and

    repeat volume, as all volume must be sold to

    either new customers or returning customers.

    Total Volume (#) = Trial Volume (#) + Repeat

    Volume (#)

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    Time Horizon Influences Perceived

    Results

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    Ever-Tried

    The percentage of the target population thathas ever (in any previous period) purchasedor consumed the product under study. Ever-

    tried is a cumulative measure and can neveradd up to more than 100%.

    Trial, by contrast, is an incremental measure.It indicates the percentage of the populationthat tries the product for the first time in agiven period.

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    Forced Trial: No other similar product is

    available. For example, many people who

    prefer Pepsi-Cola have tried Coca-Cola in

    restaurants that only serve the latter, and vice

    versa.

    Discounted Trial: Consumers buy a new

    product but at a substantially reduced price.

    Forced and discounted trials are usually

    associated with lower repeat rates than trialsmade through volitional purchase.

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    Evoked Set

    The set of brands that consumers name in

    response to questions about which brands

    they consider (or might consider) when

    making a purchase in a specific category.

    Evoked Sets for breakfast cereals, for example,

    are often quite large, while those for coffee

    may be smaller.

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    New Products

    Number of New Products: The number of

    products introduced for the first time in a

    specific time period.

    Revenue from New Products: Usually

    expressed as the percentage of sales

    generated by products introduced in the

    current period or, at times, in the most recentthree to five periods.

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    Target Market Fit

    Of customers purchasing a product, targetmarket fit represents the percentage who

    belong in the demographic, psychographic, or

    other descriptor set for that item. Target marketfit is useful in evaluating marketing strategies.

    If a large percentage of customers for a

    product belongs to groups that have not

    previously been targeted, marketers may

    reconsider their targetsand their allocation

    of marketing spending.

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    New Products

    Margin on New Products: The dollar orpercentage profit margin on new products.

    This can be measured separately but does not

    differ mathematically from margincalculations.

    Company Profit from New Products: The

    percentage of company profits that is derived

    from new products. In working with this

    figure, it is important to understand how new

    product is defined.

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    Year-on-Year Growth (%)

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    Compound Annual Growth Rate

    (CAGR)

    The CAGR is a constant year-on-year growth

    rate applied over a period of time. Given

    starting and ending values, and the length of

    the period involved, it can be calculated as

    follows:

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    Cannibalization Rates

    A market phenomenon in which sales of one

    product are achieved at the expense of some of a

    firms other products.

    Cannibalization is the reduction in sales (units or

    dollars) of a firms existing products due to theintroduction of a new product.

    The cannibalization rate is generally calculated

    as the percentage of a new products sales thatrepresents a loss of sales (attributable to the

    introduction of the new entrant) of a specific

    existing product or products.

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    Cannibalization

    A market phenomenon in which sales of one

    product are achieved at the expense of some

    of a firms other products.

    The cannibalization rate is the percentage of

    sales of a new product that come from

    specific set of existing products.

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    Fair Share Draw

    The assumption that a new product will

    capture sales (in unit or dollar terms) from

    existing products in direct proportion to the

    market shares held by those existing products.

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    Brand Equity Metrics

    Brand Equity Ten (Aaker)

    Brand Asset Valuator (Young & Rubicam)

    Brand Equity Index (Moran) Brand Valuation Model (Interbrand)

    Purpose: To measure the value of a brand.

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    Brand Equity Ten (Aaker)1. Differentiation

    2. Satisfaction or Loyalty3. Perceived Quality

    4. Leadership or Popularity

    5. Perceived Value6. Brand Personality

    7. Organizational Associations

    8. Brand Awareness9. Market Share

    10.Market Price and Distribution Coverage

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    Brand Equity Index (Moran)

    Marketing executive Bill Moran has derived an

    index of brand equity as the product of three

    factors: Effective Market Share, Relative Price,

    and Durability.

    Brand Equity Index (I) = Effective Market

    Share (%) * Relative Price (I) * Durability (%)

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    1. Effective Market Share is a weighted average.It represents the sum of a brands market shares

    in all segments in which it competes, weightedby each segments proportion of that brandstotal sales.

    2. Relative Price is a ratio. It represents the price

    of goods sold under a given brand, divided bythe average price of comparable goods in themarket.

    3. Durability is a measure of customer retention orloyalty. It represents the percentage of a brandscustomers who will continue to buy goodsunder that brand in the following year.

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    Brand Asset Valuator (Young &

    Rubicam)

    Differentiation: The defining characteristics ofthe brand and its distinctiveness relative to

    competitors.

    Relevance: The appropriateness andconnection of the brand to a given consumer.

    Esteem: Consumers respect for and attraction

    to the brand. Knowledge: Consumers awareness of the

    brand and understanding of what it represents.

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    Young & Rubicam Brand Asset

    Valuator Patterns of Brand Equity

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    Leon Ramsellar of Philips Consumer

    Electronics, for example, has reported using

    four key measures in evaluating brand equity

    and offered sample questions for assessing

    them.

    Uniqueness: Does this product offer

    something new to me?

    Relevance: Is this product relevant for me?

    Attractiveness: Do I want this product?

    Credibility: Do I believe in the product?

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    Brand Valuation Model (Interbrand)

    Interbrand, a brand strategy agency, draws upon

    financial results and projections in its own modelfor brand valuation. It reviews a companysfinancial statements, analyzes its marketdynamics and the role of brand in income

    generation, and separates those earningsattributable to tangible assets (capital, product,packaging, and so on) from the residual that canbe ascribed to a brand. It then forecasts futureearnings and discounts these on the basis ofbrand strength and risk. The agency estimatesbrand value on this basis and tabulates a yearly

    list of the 100 most valuable global brands.

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    A method of estimating customers by assessingthe overall preferences customers assign to

    alternative choices.

    Conjoint Preference Linear Form (I) =[Partworth of Attribute 1 to Individual (I) *

    Attribute Level (1)] + [Partworth of Attribute

    2 to Individual (I) * Attribute Level (2)] +[Partworth of Attribute 3 to Individual (I) *

    Attribute Level (3)] etc.

    Conjoint Analysis