prof. göran roos€¦ · those that were set up on the premise of a low cost operating environment...

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Prof. Göran Roos

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Page 1: Prof. Göran Roos€¦ · Those that were set up on the premise of a low cost operating environment No Future Those, normally capital intensive, firms that were set up with the ability

Prof. Göran Roos

Page 2: Prof. Göran Roos€¦ · Those that were set up on the premise of a low cost operating environment No Future Those, normally capital intensive, firms that were set up with the ability
Page 3: Prof. Göran Roos€¦ · Those that were set up on the premise of a low cost operating environment No Future Those, normally capital intensive, firms that were set up with the ability

Australia is today the highest operating-cost environment in the world, having surpassed Norway and Switzerland late 2012, at around 160% of the US operating cost environment level [at the C11 level it is closer to 200%]

© Copyright Göran Roos 2013 OECD

Page 4: Prof. Göran Roos€¦ · Those that were set up on the premise of a low cost operating environment No Future Those, normally capital intensive, firms that were set up with the ability

Hourly labour

productivity

Unit labour costs

(national currency)

Real hourly

compensation

(national currency)

USA 5.2 -1.4 1.3

Japan 3.3 -3.2 0.3

Finland 4.5 -1 2

Sweden 4.4 -1 1.6

Korea, Republic of 6.6 1.4 4.9

Singapore 3.2 -1.7 -0.3

Netherlands 2.8 0.5 1.2

Denmark 3.1 1.1 2.1

France 2.5 0.6 1.4

Germany 1.8 0.2 0.5

United Kingdom 3 1.4 1.6

Belgium 1.8 1 0.7

Norway 2.7 2.2 2.9

Australia 1.9 2.5 1.3

Canada 0.9 1.6 0.4

Spain 1.5 2.2 1

Italy -0.1 3.2 0.9

US Bureau of Labor Statistics, International Comparisons of manufacturing productivity and unit labor cost trends, 2010.© Copyright Göran Roos 2013

Page 5: Prof. Göran Roos€¦ · Those that were set up on the premise of a low cost operating environment No Future Those, normally capital intensive, firms that were set up with the ability

Those that were set up on the premise of a low cost operating environment

No Future

Those, normally capital intensive, firms that were set up with the ability to operate successfully in any environment but that used the depreciation for dividends instead of keeping the plant and equipment continuously leading edge

Have dug their own grave

Those, normally smaller, firms that have the capacity to do well but do not know what it takes or what “good” looks like in this new operating environment

Need handholding and guidance

Those, normally younger or highly innovative, firms that are already doing well

Can do with some encouragement and recognition

© Copyright Göran Roos 2013

Page 6: Prof. Göran Roos€¦ · Those that were set up on the premise of a low cost operating environment No Future Those, normally capital intensive, firms that were set up with the ability

http://eagleman6788.wordpress.com/2012/10/© Copyright Göran Roos 2013

Page 7: Prof. Göran Roos€¦ · Those that were set up on the premise of a low cost operating environment No Future Those, normally capital intensive, firms that were set up with the ability

Innovation

&

Effectiveness Focus

Imitation

&

Efficiency Focus

Innovation

&

Effectiveness Focus

Imitation

&

Efficiency Focus

© Copyright Göran Roos 2013

Page 8: Prof. Göran Roos€¦ · Those that were set up on the premise of a low cost operating environment No Future Those, normally capital intensive, firms that were set up with the ability

Continuous focus on cost reduction and productivity improvement

Continuous focus on integrated innovation and productivity improvement

© Copyright Göran Roos 2013

Page 9: Prof. Göran Roos€¦ · Those that were set up on the premise of a low cost operating environment No Future Those, normally capital intensive, firms that were set up with the ability

In the ability to identify changes and promote rapid reactive and proactive responses

In the abilities that produces higher productivity, efficiency and effectiveness in the firm’s operations and processes

In the ability to produce different products and achieve different goals using the same manufacturing plant:

In the ability to be fast

© Copyright Göran Roos 2013Moura, DA. & Botter, RC. 2012. “Can a shipyard work towards lean shipbuilding or agile manufacturing?” in Rizzuto & Guedes

Soare eds. “Sustainable Maritime Transportation and Exploitation of Sea Resources” Taylor & Francis Group. London.

Page 10: Prof. Göran Roos€¦ · Those that were set up on the premise of a low cost operating environment No Future Those, normally capital intensive, firms that were set up with the ability

Innovation ManagementInnovation Strategy &

Innovation Management System

Innovation to Create ValueThrough

Efficiency Improving Innovations, Technology Based Innovations, Design Based Innovations, Art Based Innovations and Hermeneutic Based Innovations

Inn

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s Im

pro

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no

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Bu

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Mo

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s

Roos, G., “Integrated Innovation – The necessary route to profitability“, in B+I Strategy

(ed.), Estrategia, Bilbao, Spain, December, 2011, pp. 51-58© Copyright Göran Roos 2013

Page 11: Prof. Göran Roos€¦ · Those that were set up on the premise of a low cost operating environment No Future Those, normally capital intensive, firms that were set up with the ability

Resources

Resource Deployment System

© Copyright Göran Roos 2013

Page 12: Prof. Göran Roos€¦ · Those that were set up on the premise of a low cost operating environment No Future Those, normally capital intensive, firms that were set up with the ability

An articulation of problems, as yet unsolved, that if solved would dramatically improve the performance of the firm but the firm do not know how to solve them

© Copyright Göran Roos 2013

Page 13: Prof. Göran Roos€¦ · Those that were set up on the premise of a low cost operating environment No Future Those, normally capital intensive, firms that were set up with the ability

STRATEGYSuggestions from all parts of the organisation

&Membership from all parts of the organisation

Innovation Office

Corporate Head of Innovation

CEO

Decision

InnovationMeeting

Innovation Groups

ExternalProposals

ExternalProposals

© Copyright Göran Roos 2013

Page 14: Prof. Göran Roos€¦ · Those that were set up on the premise of a low cost operating environment No Future Those, normally capital intensive, firms that were set up with the ability

Description Where used Focus Tools Benefits Implementation

Lean

A way of working which

identifies and eliminates waste

to deliver improved value and

service

• Where fast results are needed

• Where shorter lead times and

improved flexibility are critical

• Where large numbers of front line

staff work together

• Where limited performance data is

available

• Process

• Customer

• Defect reduction

• Waste reduction

• Traditional

management tools

• Statistical Tools

• High potential cash savings

• Moderate potential for soft savings

• Improvement in service delivery

• External support required

• Moderate time from initiation to

results

• Moderate implementation costs

• Significant staff engagement

Six Sigma

A structured approach to data

driven problem solving

• To reduce costs or increase volume

• Where mature data analysis is in

place

• Where time exists to analyse the

right data

• Where specific training can be set

up and supported

• Process

• Customer

• Defect reduction

• Traditional

management tools

• Statistical Tools

• Moderate potential cash savings

• High potential for soft savings

• Improvement in service delivery

• External support required

• Long time from initiation to results

• Moderate implementation costs

• Some staff engagement

BPR

An approach to transforming

activity through process change

• Where IT is likely to be the main

driver of change

• Change is often done out of line

• Process • Traditional

management tools

• High potential cash savings

• Moderate potential for soft savings

• Improvement in service delivery

• Moderate time from initiation to

results

• High implementation costs

• Significant staff engagement for

short periods

Kaizen

An approach to continuous

incremental improvement,

creating more value and less

waste

• Where fast results are needed

• Where the right group of people

can be coordinated for a blitz

approach

• Process

• Customer

• Defect reduction

• Waste reduction

• Traditional

management tools

• Statistical Tools

• High potential cash savings

• Moderate potential for soft savings

• Improvement in service delivery

• Short time from initiation to results

• Low implementation costs

• Significant staff engagement for

short periods

Benchmarking

A comparison with external

organisations to highlight and

develop best practices

• Where time exists to analyse

external performance data

• Where other improvement

strategies are required

• Process

• Customer

• Defect reduction

• Waste reduction

• Traditional

management tools

• Moderate potential cash savings

• Low potential for soft savings

• Improvement in service delivery

• Short time from initiation to results

• Low implementation costs

• Some staff engagement

TQM

A way of working which focuses

all participants on quality,

driving long term success

through customer satisfaction

• Where refocus on customer needs

is required

• Where formal management

systems are already in place

• Process

• Customer

• Defect reduction

• Traditional

management tools

• Moderate potential cash savings

• High potential for soft savings

• Improvement in service delivery

• External support required

• Long time from initiation to results

• Moderate implementation costs

• Significant staff engagement

EFQM

An organisational framework

designed to improve

competitiveness using the

fundamental concepts of TQM

• Where self assessment and peer

reviews are valued and repeated

periodically

• Process

• Customer

• Defect reduction

• Traditional

management tools

• Moderate potential cash savings

• Moderate potential for soft savings

• Some Improvement in service

delivery

• Moderate time from initiation to

results

• Moderate implementation costs

• Some staff engagement

© Copyright Göran Roos 2013

Page 15: Prof. Göran Roos€¦ · Those that were set up on the premise of a low cost operating environment No Future Those, normally capital intensive, firms that were set up with the ability

EmotionalExperience

Practice

Roos, G., “Integrated Innovation – The necessary route to profitability“, in B+I Strategy

(ed.), Estrategia, Bilbao, Spain, December, 2011, pp. 51-58© Copyright Göran Roos 2013

Page 16: Prof. Göran Roos€¦ · Those that were set up on the premise of a low cost operating environment No Future Those, normally capital intensive, firms that were set up with the ability

Trajectories of Existing Core Technologies

Trajectories for potential substitute technologies

Technology Convergence

© Copyright Göran Roos 2013

Page 17: Prof. Göran Roos€¦ · Those that were set up on the premise of a low cost operating environment No Future Those, normally capital intensive, firms that were set up with the ability

What can you do with this?

© Copyright Göran Roos 2013

Page 18: Prof. Göran Roos€¦ · Those that were set up on the premise of a low cost operating environment No Future Those, normally capital intensive, firms that were set up with the ability

John Kettle, Göran Roos, Nafty Vanderhoek, Ali Harlin and Bruce Allender, 2012, Is the

Australian Pulp and Paper Industry still at the crossroads?, APPITA Journal, In Press

INC

RE

AS

ING

CO

MP

LE

XIT

Y

IncreasingValue Added

© Copyright Göran Roos 2013

Page 19: Prof. Göran Roos€¦ · Those that were set up on the premise of a low cost operating environment No Future Those, normally capital intensive, firms that were set up with the ability

The objective of Design is to achieve behavioural change in the user which is:•Desirable from the users point of view [i.e. they are better of in their own opinion after the change]

•Beneficial to the supplier

•Positively impacting other stakeholders

Nyberg, M. and Lindström, M. (2005), “Muotoilun Taloudelliset Vaikutukset”, ETLA, Discussion papers No. 982, p. 20.© Copyright Göran Roos 2013

Page 20: Prof. Göran Roos€¦ · Those that were set up on the premise of a low cost operating environment No Future Those, normally capital intensive, firms that were set up with the ability

Art has numerous opportunities to add value to business. In consumer goods art can add to the perceived authenticity of the good and thereby increase its value in the eye of the consumer.

This is critical in the luxury goods end of the spectrum.

© Copyright Göran Roos 2013