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PROFESSIONAL CERTIFICATIONS

CUSTOMIZED WORKSHOPS

CONSULTATION

TRAINING CATALOG

ABOUT USProfessional Certifications, Customized Workshops,ConsultationMindMerge Inc., is an accredited professional training institue and management consultancy firm, servicing a diversified clientele of working professionals and organizations throughout the region. MMI is ackknowledged for its innovative approach and high level of professional service. We provide a variety of organizational development courses, management training programs, English language courses, accounting and finance certifications and a range of health and safety workshops.

The problem with most training companies is that they deliver their courses in an “off-the-shelf” format, regarless of their clients’ individual needs. We believe that courses should be tailored according to individual requirements.

MindMerge differentiates itself by:

Designed for YouWhen you choose MindMerge Inc, you can select from our extensive range of “off-the-shelf” courses, or ask us to adapt courses to your specific require-ments. Whatever your specifications, we are here to ensure all your needs are met. We will take the time to under-stand your company’s learning needs to provide training solutions, that satisfy your business objectives. Working together we will facilitate the devel-opment of your people, improve your processes and systems. Whichever your option may be, rest assured that you will be trained by a trainer who has practical experience which is vital to understand your unique business needs.

TrainersMake our experience your expertise with our leading professional trainers. Our Trainers are not just qualified, but experts in their fields, recognized by their peers to offer you a first class learning experience. They are trained to understand and meet your different learning needs, and they have years of industry experience. Moreover, our specialist will work closely with your organization to keep your learning in line with your company’s objectives.

Training Needs AnalysisWe understand that business success starts with people and we have conduct-ed numerous Training Needs Analysis (TNA), to aid in achieving optimum performance. We also train in both categories; Corporate and Individual from beginners to experts expediting their progress with cutting edge training techniques and methodologies. What-ever your requirements are, we can offer customized training to you and your business.

WHAT MAKES US SECOND TO NONE

TABLE OF CONTENTSProject Management ............................................................................................................. 06

Health, Safety and Environment ............................................................................................ 08

Quality and Productivity ........................................................................................................ 12

Accounting and Finance ........................................................................................................ 14

Leadership and Management ................................................................................................ 18

Administration and Secretarial .............................................................................................. 20

Communication and Writing Skills ......................................................................................... 22

Customer Service Management ............................................................................................ 24

Marketing and Sales .............................................................................................................. 26

Planning and Strategy Management ..................................................................................... 28

Human Resources Management ............................................................................................ 30

Interpersonal Skills and Self Development ............................................................................. 32

Contracts Management ......................................................................................................... 34

Public Relations ..................................................................................................................... 36

Supply Chain and Logistics Management .............................................................................. 38

English Language .................................................................................................................. 40

Information Technology ......................................................................................................... 42

Training and Development ..................................................................................................... 44

PEOPLEPOTENTIALPERFORMANCERESULTS

6

PROJECT MANAGEMENT

No. Course Code

1 Project Management Professional (PMP) PM-01

5-day program in English or Arabic (Public and In-company)

2 Advanced Project Management PM-02


3 Project Management Skills PM-03


4 Project Management Fundamentals (PMF) PM-04


5 Establishing and Managing the Project Management Office (PMO) PM-05


6 Managing IT Projects Effectively PM-06


7 Project Risk Management PM-07


8 Preparation for Risk Management Professional (RMP) Certification PM-08


PROJECTMANAGEMENT

7

HEALTH,SAFETY AND ENVIRONMENT

HEALTH, SAFETY AND ENVIRONMENTNo. Course Code

1 Introduction to OHSAS 18001:2007 SA-01


2 OHSAS 18001:2007 Internal Auditor SA-02


3 OHSAS 18001:2007 Implementation SA-03


4 OHSAS 18001:2007 Lead Auditor SA-04


5 Introduction to ISO 14001:2004 SA-05


6 OHSAS 14001:2004 Internal Auditor SA-06


7 ISO 14001:2004 Implementation SA-07


8 ISO 14001:2004 Lead Auditor SA-08


9 IOSH Supervising Safety SA-09


10 IOSH Managing Safety SA-10


9


21 Electrical Safety SA-21


22 Fire Safety SA-22


23 Personal Protective Equipment (PPE) SA-23


24 Basic Safety SA-24


25 Job-Site/Electrical Safety SA-25


26 Hazardous Locations SA-26



11 IOSH Safety for Senior Executives SA-11


12 NEBOSH International General Certificate SA-12


13 Introduction to Incident Investigation SA-13


14 Control of Hazardous Substances SA-14


15 Workplace Inspection SA-15


16 Basic First Aid SA-16


17 OSHA - Health & Safety (10 HR) SA-17


18 OSHA - Health and Safety (30 HR) SA-18


19 Work at Height SA-19


20 Site Traffic and Mobile Plant SA-20


1110

QUALITY AND PRODUCTIVITYNo. Course Code

1 Introduction to ISO 9001:2008 QA-012-day program in English or Arabic (Public and In-company)

2 ISO 9001:2008: Internal Auditor QA-023-day program in English or Arabic (Public and In-company)

3 ISO 9001:2008: Lead Auditor QA-035-day program in English or Arabic (Public and In-company)

4 Cost of Quality QA-041-day program in English or Arabic (Public and In-company)

5 Quality Measurement QA-051-day program in English or Arabic (Public and In-company)

6 Process Auditing Techniques QA-062-day program in English or Arabic (Public and In-company)

7 Energize Your Audits QA-071-day program in English or Arabic (Public and In-company)

8 Total Quality Management (TQM) QA-085-day program in English or Arabic (Public and In-company)

9 Improving Productivity through Quality and Cost Reduction QA-095-day program in English or Arabic (Public and In-company)

10 Simplification of Work Processes and Procedures QA-105-day program in English or Arabic (Public and In-company)

11 Process Management: Mapping and Improvement QA-115-day program in English or Arabic (Public and In-company)

12 Understanding and Implementing Six Sigma QA-125-day program in English or Arabic (Public and In-company)

QUALITY AND PRODUCTIVITY

13

ACCOUNTING AND FINANCENo. Course Code

1 Finance for Non-Finance Professionals AF-01


2 Advanced Budgeting AF-02


3 Effective Budgeting and Cost Control AF-03


4 Chartered Financial Analyst: CFA Level 1 Preparation Course AF-04


5 Financial Analysis Workshop: A Hands-On Approach AF-05


6 Financial Modeling: Using Excel AF-06


7 Advanced Business and Financial Reporting (Excel) AF-07


8 Dynamic Business Reports and Dashboards AF-08


9 Professional Skills for Finance and Accounting AF-09


10 Preparing Financial Statements and Annual Reports AF-10


ACCOUNTING AND FINANCE

15

ACCOUNTING AND FINANCE ACCOUNTING AND FINANCENo. Course Code

11 Foundation In Accountancy (FIA) AF-11

2-month program in English or Arabic (Public and In-company)

12 Financial Accounting and Reporting AF-12


13 CMA 1 - Certified Management Accountant: Preparation Course Level 1 AF-13


14 CMA 2 - Certified Management Accountant: Preparation Course Level 2 AF-14


15 International Financial Reporting Standards (IFRS) AF-15


16 Accounting and Comparison of IFRS and GAAP AF-16


17 IFRS for Small and Medium Enterprises AF-17


18 Fundamentals of Accounting for Administrative and Support Staff AF-18


19 Fast Closing Monthly and Year-End Accounts AF-19


20 Accounts Payable: From Accounting to Management AF-20


No. Course Code

21 Accounts Receivable and Credit Policies Management AF-21


22 Payroll: Preparation, Analysis and Management AF-22


23 Accounting Policies and Procedures AF-23


24 Internal Control: Compliance, Operational and Financial AF-24


25 Inventory Accounting and Costing AF-25


1716

LEADERSHIP AND MANAGEMENTNo. Course Code1 Certified Manager (CM) LM-01


2 Results-Based Leadership LM-025-day program in English or Arabic (Public and In-company)

3 The Power of Leaders LM-035-day program in English or Arabic (Public and In-company)

4 Leadership and Communication LM-045-day program in English or Arabic (Public and In-company)

5 Key Managerial Skills for New Managers and Supervisors LM-055-day program in English or Arabic (Public and In-company)

6 Middle Management Skills LM-065-day program in English or Arabic (Public and In-company)

7 Advanced Supervisory Skills LM-075-day program in English or Arabic (Public and In-company)

8 Supervisory Skills LM-085-day program in English or Arabic (Public and In-company)

9 Engineers Management Skills and Techniques LM-095-day program in English or Arabic (Public and In-company)

10 Coaching Skills LM-105-day program in English or Arabic (Public and In-company)

11 Managerial Decision-Making and Problem-Solving LM-115-day program in English or Arabic (Public and In-company)

12 Leading and Managing Change LM-125-day program in English or Arabic (Public and In-company)

13 Foundation of Management (FOM) LM-137-day program in English or Arabic (Public and In-company)

LEADERSHIP ANDMANAGEMENT

19

ADMINISTRATION AND SECRETARIALNo. Course Code

1 Administration and Office Management: Best Practices and Technologies AS-01


2 The Executive Assistant / Personal Assistant AS-02


3 Highly Productive and Effective Administrator AS-03


4 Efficient Administration Skills AS-04


5 Computer-Based Office Administration and Organization Skills AS-05


ADMINISTRATIONAND SECRETARIAL

21

COMMUNICATION AND WRITING SKILLSNo. Course Code

1 Organizational and Departmental Communication CW-01


2 Advanced Communication Skills CW-02


3 Interpersonal Communication Skills CW-03


4 Advanced Presentation Skills CW-04


5 Making Strong Presentations CW-05


6 Advanced Business Writing CW-06


7 Business Writing Skills CW-07


8 Effective Report Writing CW-08


COMMUNICATION AND WRITING SKILLS

23

CUSTOMER SERVICE MANAGEMENTNo. Course Code

1 Contract Administration: Understanding and Implementing Contractual Obligations CS-01


2 Excellence in Customer Service CS-02


3 The Customer Complaint System: A Tool for Customer Service Improvement CS-03


4 Customer Satisfaction and Loyalty CS-04


CUSTOMERSERVICEMANAGEMENT

25

MARKETING AND SALES

MARKETING AND SALES

No. Course Code

1 Strategic Marketing Plan MS-015-day program in English or Arabic (Public and In-company)

2 Marketing for Better Results MS-025-day program in English or Arabic (Public and In-company)

3 Distribution Channels MS-035-day program in English or Arabic (Public and In-company)

4 Customer Relationship Management: CRM Strategic Roadmap MS-045-day program in English or Arabic (Public and In-company)

5 Social Media Marketing and Networking MS-055-day program in English or Arabic (Public and In-company)

6 Product Launch and Management MS-065-day program in English or Arabic (Public and In-company)

7 Sales Skills Enhancement Program (SSEP) MS-077-day program in English or Arabic (Public and In-company)

8 Advanced Key Account Management and Business Development MS-085-day program in English or Arabic (Public and In-company)

9 Key Account Management MS-095-day program in English or Arabic (Public and In-company)

10 Retail Management MS-105-day program in English or Arabic (Public and In-company)

11 Sales Territory and Time Management MS-115-day program in English or Arabic (Public and In-company)

12 Creative Retail Selling and Visual Merchandising MS-125-day program in English or Arabic (Public and In-company)

27

No. Course Code1 Corporate Strategies and Innovation PS-01


2 Strategic Thinking and Planning PS-025-day program in English or Arabic (Public and In-company)

3 Strategy Management in the Public Sector PS-035-day program in English or Arabic (Public and In-company)

4 Corporate Entrepreneurship PS-045-day program in English or Arabic (Public and In-company)

5 Management Consulting Skills PS-055-day program in English or Arabic (Public and In-company)

6 Successful Planning, Organizing and Control PS-065-day program in English or Arabic (Public and In-company)

7 Balanced Scorecard: Achieving Performance Excellence PS-075-day program in English or Arabic (Public and In-company)

8 KPIs Implementations PS-085-day program in English or Arabic (Public and In-company)

9 Data Analysis and Reporting Techniques Using Excel PS-095-day program in English or Arabic (Public and In-company)

10 Developing and Implementing Business Plans PS-105-day program in English or Arabic (Public and In-company)

11 How to Make an Effective Feasibility Study PS-115-day program in English or Arabic (Public and In-company)

12 Risk Management PS-125-day program in English or Arabic (Public and In-company)

13 Enterprise Resource Planning (ERP) PS-135-day program in English or Arabic (Public and In-company)

PLANNING AND STRATEGY MANAGEMENT

29

PLANNING AND STRATEGYMANAGEMENT

HUMAN RESOURCES MANAGEMENTNo. Course Code

1 Strategic Human Resources Management HR-01


2 Human Resource Business Professional (HRBP) HR-025-month program in English or Arabic (Public and In-company)

3 Human Resource Management Professional (HRMP) HR-03


4 Competencies: Design, Development and Implementation HR-04


5 Talent Management HR-05


6 Performance Management: Setting Objectives and Conducting Appraisals HR-06


7 Organization and Workforce Planning HR-07


8 Advanced Recruitment, Interviewingand Selection HR-08


9 Recruitment, Interviewing and Selection HR-09


10 Professional Interviewing Skills HR-10


No. Course Code

11 Advanced Employee Relations HR-11


12 Employee Relations: Roles and Responsibilities HR-12


13 Employee Engagement and Retention HR-135-day program in English or Arabic (Public and In-company)

14 Knowledge Management: How to Create an Effective Learning Organization HR-14


15 Compensation and Benefits HR-15


16 Job Analysis and Job Description Techniques HR-16


17 Measuring and Forecasting Human Capital Investment HR-17


18 Human Resources KPIs HR-18


19 Auditing HR Processes HR-19


31

HUMANRESOURCES MANAGEMENT

INTERPERSONAL SKILLS AND SELF DEVELOPMENTNo. Course Code

1 Strategic Human Resources Management IS-01


2 Emotional Intelligence: Strategies for Success IS-02


3 Managing Conflict IS-03


4 Creative Problem-Solving and Decision-Making IS-04


5 Creative Thinking and Innovation Techniques IS-05


6 High Performance Teams IS-06


7 Time Management and Stress Control IS-07


8 Work-Life Balance: Maximizing Productivity and Quality of Life IS-08


9 The Power of Positive Attitude IS-09


33

INTERPERSONAL SKILLS AND SELF DEVELOPMENT

CONTRACTS MANAGEMENTNo. Course Code

1 Contract Administration: Understanding and Implementing Contractual Obligations CM-01


2 Project Management for Contract Professionals CM-02


3 Negotiating Contracts Successfully CM-03


35

CONTRACTSMANAGEMENT

PUBLIC RELATIONSNo. Course Code

1 Public Relations and Media Skills PR-01


2 Public Relations Campaigns: From Planning to Execution PR-02


3 Corporate Social Responsibility (CSR) PR-03


4 Events and Conferences Management PR-04


5 Business Etiquette and Protocol PR-05


37

PUBLICRELATIONS

SUPPLY CHAIN AND LOGISTICS MANAGEMENTNo. Course Code

1 Materials and Supply Chain Management SL-01


2 Production Management and Material Requirements Planning SL-02


3 Inventory Planning and Stock Control SL-03


4 Certificate in Procurement and Supply Operations (CIPS) SL-04


5 Strategic Sourcing SL-05


6 Purchasing Management and Cost Saving Techniques SL-06


7 Fundamentals of Purchasing SL-07


8 Negotiation Strategies for Better Purchasing Value SL-08


9 Warehouse Operations and Management SL-09


39

SUPPLY CHAIN AND LOGISTICS MANAGEMENT

ENGLISH LANGUAGENo. Course Code

1 Basic English Program (BEP) Levels 1-3 (Beginner) EN-01

(Duration Varies Depending On Client) (Public and In-company)

2 Basic English Program (BEP) Levels 4-6 (Intermediate) EN-02


3 Basic English Program (BEP) Level 7-9 (Advance) EN-03


4 Business English EN-04


5 English For Special Purposes EN-05


41

ENGLISHLANGUAGE

INFORMATION TECHNOLOGYNo. Course Code

1 Word Level 1 IT-01


2 Word Level 2 IT-02


3 Excel Level 1 IT-03






6 PowerPoint Level 1 IT-06


7 PowerPoint Level 2 IT-07


8 MS Project Level 1 IT-08


9 MS Project Level 2 IT-09


10 Visio IT-10


No. Course Code

11 Access Level 1 IT-11


12 Access Level 2 IT-12


13 Outlook IT-13


14 Primavera IT-14


15 CISCO IT-15


16 AutoCAD Essentials IT-16


17 AutoCAD Intermediate IT-17


18 AutoCAD Advanced IT-18


19 AutoCAD 3D IT-19


43

INFORMATIONTECHNOLOGY

TRAINING AND DEVELOPMENTNo. Course Code

1 Managing and Coordinating Training TA-01


2 Career Development and Succession Planning TA-02


3 Training Needs Analysis and Evaluation TA-03


4 Train the Trainer: From Design to Delivery TA-04


45

TRAINING ANDDEVELOPMENT

Our strategic partnerships with world renowned organizations help us deliver world class trainings in diversified fields. These partnerships include:

We are a registered training institute with the Ministry of Education of Saudi Arabia and the Technical & Vocational Training Corporation of Saudi Arabia. Our current strategic partners include:

RMC Project Management, USAFounded in 1991 by Rita Mulcahy, RMC Project Management is the innovator in project management training and professional development. Over the last 18 years, tens of thousands of project managers in over 40 countries have utilized one of RMC’s professional development resources, classes or e-Learning course to expand their project management knowledge and further their careers. Today, RMC offers a wide range of innovative classes and products for beginning and advanced project managers as well as those seeking a project management certification.

Prometric Test CenterWe are an authorized Prometric test center in Saudi Arabia. Prometric is the world’s largest third party testing provider. MindMerge provides test-ing services and examination proctoring to thousands of individuals in Saudi Arabia, Bahrain, Qatar, Kuwait and the UAE every year.

International Association of Drilling Contractors, IADC, USAMindMerge, Inc. is a full time member in good standing of IADC, an organization dedicated to oil, gas and geo-thermal drilling & completion indus-try world-wide. All of our safety courses follow the standards of IADC

Institute of certified Professional Managers(ICPM), USAThe Institute of Certified Professional Managers (ICPM) is a leader in management development and leadership education. Recognized worldwide for its highly sought after Certified Manager (CM) certification, ICPM draws on over 35 years of experience to validate essential skills needed by managers and supervisors to lead and manage effectively in the workplace and achieve organizational goals. ICPM, is a business center of James Madison University, USA.

Kaplan Schweser, USASince 2007 we use authentic Kaplan Schwe-ser training solutions for CFA exam prepa-ration. Kaplan Schweser has been a global leader in CFA® exam preparation for over 20 years. They offer a wide range of study materials, including their world-renowned CFA SchweserNotes™, which serve as es-sential compliments to the CFA curriculum.

Volume Group, Saudi ArabiaVolume Group is a Jeddah based compa-ny with subsidized business operations engaged in aviation, global trading, con-struction services, information technology, investments and training & consulting ser-vices. Their growth has been consistent and calculated with expansions in other related business portfolios already underway.

AFFILIATIONS

BPP Professioal Education, UKMindMerge uses authorized BPP learning materials directly from UK in all it’s FIA and ACCA class rooms. The success rate of our students at these qualifications have been above 90%, thanks to our instructors who also use BPP trainer’s manuals.

Manhattan Review, USA Founded by a business school professor, The Manhattan Review’s instructors include industry experts, Ivy League School PhDs, and graduates with substantial teaching experience and top test scores. The Manhattan Review focuses on helping users achieve the highest test scores (GMAT, TOEFL, SAT/ACT, LSAT, GRE) with the least amount of time and financial investment.

Gleim Publications, Inc., USAGleim Publications develops and distributes a variety of study and reference materials and ser-vices to help you learn and understand Account-ing. Since 2007, we use Gleim Study Solutions for the CMA, CPA and CIA training classes.

The Association of Chartered Certified Accountants – UK

ACCA is the global body for professional accountants with 154,000 members and 432,000 students in over 170 countries. MindMerge is a licensed test center for ACCA’s FIA program.

USA Office:MindMerge, Inc.Rosa Creek Ave,8345 NW 66 ST #B8564MIAMI, FL 33166,United States of America.Tel. +1 631 973 4002

www.GoMindMerge.com [email protected]

Saudi Arabia Offices:MindMerge - EasternMousa Center. Block C, Floor 1, Corniche,King Faisal Street, Al Khobar, Saudi ArabiaTel. +966 13 898 4224 | Fax. +966 13 898 4250

MindMerge – WesternAl Meezan Building, Floor No.2, Office No. 3, Alhamraa District, Jeddah, Saudi ArabiaTel. +966 12 663 4224 | Fax. +966 12 663 4263

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