project management plan...project management plan 42 rank stakeholder entity contact name interest...

Project Management Plan

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The scoring matrix used in this process in outlined below.

Table 8.2 : Scoring matrix used in stakeholder consultation

Interest Level

InfluenceLevel

Low Medium High

Low 2 4 6

Medium 3 6 9

High 4 8 12

The scoring matrix uses a standard multiplier to develop a total score which combines the overall in influenceand interest the stakeholder has in regards to the project. For example, a stakeholder with a low influence andinterest level would receive a score of 2.

The higher the score the more importance and rank that was associated with the particular stakeholder for theproject.


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8.3 Stakeholder Engagement Plan

The following Stakeholder Engagement Plan (SEP) table has been developed. Table 3: Stakeholder Engagement Plan (SEP)

Rank Stakeholderentity

Contact Name Interestlevel(H,M,L)

Influencelevel(H,M,L)

Score Proposedmechanism andactions

EngagementPlan(frequency andtiming)

Risk of notconsulting (or riskof consulting)

Risk management strategies

=1 Department ofInfrastructure,RegionalDevelopmentand Cities

TBC H H 12 · Formal updatesandpresentationsat monthlymeetingRegular directcommunication

· Invites to publicmeetings andother keydiscussions

· FormalmonthlyupdatesAd hocdiscussionson keymatters

· Disruption toproject delivery

· Rework anddelays tomilestones

· Misinformationabout theproject

· Misalignment ofprojectexpectations

· Ongoing constructive communication

· Share initial findings and seek feedback

=1 Project SteeringCommittee(TBC)

TBC H H 12 · Weeklytelephoneupdate

· Provision ofdraft chapters

· Invited to one-on-onestakeholdermeetings &workshops

· Weeklyupdates

· Draftchapters asper projectplan





· Ongoing constructive communicationShare initial findings and seek feedback on draft DBCby chapter

=1 StakeholderReferenceGroup

TBC H H 12 · Formal updatesandpresentations

· Semi-Regularmeetings to


·


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· Invites to publicmeetings andother keydiscussions

brief thegroup and toreceivefeedback

· Unable toreceive supportfor project


=1 Councils Townsville CityCouncil

H H 12 · Regularcommunicationand meetingswith seniorexecutives andCouncillors withSteeringCommitteeChair andProjectManager

· Offer of projectbriefings

· Monthly ormorefrequent ifrequired onparticularmatters


· Unable toreceive Councilsupport forproject


· Regular contact with senior executives andCouncillors

· Promote the community benefits and positive impactto the region of the project

=1 Landholders Directly affectedlandholders

H H 12 ·

· Regular contactwith updates ofthe project andpotentialimpacts toproperty

· Regular bi-monthlycontact ormorefrequentwhenrequired


· Potential to beobstructivetowards theproject,including refusalof site access

· Regular and honest engagement on the process andpotential property impacts

· Recognising the significant impact on landowners


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=1 Potentialcustomers

Parties that couldreceive water from theproject

H H 12 · Regularcommunicationthroughinformationsessions, face-to-facemeetings andphoneconversations

· Supported withwrittencommunicationthrough e-mailsand overviewdocuments

· Bi-monthlyinformationsessions

· Continuedengagementthrough thedemand anddesignassessment

· Lack of projectsupport

· Not delivering aproject meetingcustomerrequirements


· Regular engagement on the opportunity of the project

· Recognising the significant impact on landowners

=1 Traditionalowners /Aboriginalcultural heritage

2. TBC H H 12 · A face-to-facemeeting withtraditionalownerrepresentativesand projectstaff

· Specificcommunicationand site visit forspecific projectevents (e.g.

· Regularupdates

· Specificengagementduringspecificproject tasks

·


· Potential to beobstructivetowards theproject


· Regular and meaningful engagement

· Engaging during potential sensitive stages of theproject


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below groundinvestigations)

=7 Federaldepartments andauthorities

· Department of theEnvironment andEnergy

· InfrastructureAustralia

·

H/M H 10 · Regularupdates onproject statusvia Queenslanddepartments

· Specific anddirectengagement onmatters ofinterest and/orareas requiringfeedback andguidance

· Regularprojectupdates

· On an as-needs basisfor specificmatters





· Providing regular updates and presenting anunderstanding of the opportunities and challenges ofthe project

=7 Statedepartments,authorities andcorporations

· QueenslandTreasury

· Department ofNaturalResources, Minesand Energy

· Department ofStateDevelopment,Manufacturing,Infrastructure andPlanning(including theOffice of the

H/M H 10 · Regularupdates onproject status

· Specific anddirectengagement onmatters ofinterest and/orareas requiringfeedback andguidance









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Coordinator-General)

· Department ofAgriculture andFisheries

· Department ofEnvironment andScience

· SunWater

=9 FederalDepartmentalMinisters

· Minister forAgriculture andWater Resources

· Minister for theEnvironment andEnergy

· Minister forInfrastructure andTransport

M H 8 · Specific anddirectengagement onmatters ofinterest and/orareas requiringfeedback andguidance







=9 Federal electedrepresentatives

· Federal Membersfor Townsville area








=9 State Premierand

· Premier andMinister for Trade

M H 8 · Specific anddirectengagement onmatters of





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DepartmentalMinisters

· QueenslandTreasurer

· Minister for StateDevelopment,Manufacturing,Infrastructure andPlanning

· Minister forNaturalResources, Minesand Energy

· Minister forAgriculturalIndustryDevelopment andFisheries

· Minister forEnvironment andthe Great BarrierReef

interest and/orareas requiringfeedback andguidance


· Misinformationabout theproject• Misalignmentof projectexpectations

=9 State electedrepresentatives

· State Members forTownsville area









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=9 Media · Townsville Bulletin

· Other local media

· The Courier Mail

· The Australian

· ABC Radio

M M 8 · • Regularupdates onproject status• Specificupdates onprojectmilestones andmatters ofinterest

· Bi-monthlyupdates

· On an as-needs basison specificmatters

· Misinformationabout theprojectMisalignment ofprojectexpectations


=15 Potentialcontractors

· Parties that couldtender for theproject if it isapproved andfunded

M M 6 · Specific anddirectengagement onmatters ofinterest and/orareas requiringfeedback andguidance


· Lack of interestor readiness forproject• Disruption toproject delivery

· • Misinformationabout theproject

· Engagement at specific stages of the project

· Providing a clear understanding of the relevantexpectations and opportunities with the project

=15 Communitygroups

· Townsville WaterSecurity Taskforce

· Other CommunityGroups (TBC)

M M 6 · Specific anddirectengagement onmatters ofinterest and/orareas requiringfeedback andguidance


· Misinformationabout theproject• Misalignmentof projectexpectations


=17 Environmentalgroups

· TBC M L 4 · Specific anddirectengagement onmatters ofinterest and/or


· Misinformationabout theprojectMisalignment of



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areas requiringfeedback andguidance

projectexpectations

=17 Business · TownsvilleChamber ofCommerce

· Others TBC

M L 4 · Specific anddirectengagement onmatters ofinterest and/orareas requiringfeedback andguidance



· Lack of interestor readiness forproject




=17 Industry peakbodies

· TBC M L 4 · Specific anddirectengagement onmatters ofinterest and/orareas requiringfeedback andguidance






20 Utility serviceproviders

· Vodaphone

· Ergon Energy

· Telstra

· Optus

· Others TBC

L M 3 · Specific anddirectengagement onmatters ofinterest and/orareas requiringfeedback andguidance


· Lack of interestor readiness forproject




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