King Fahd University of Petroleum& Minerals

Project Quality ManagementCEM515

Professor Abdulaziz A. Bubshait

STD. MOHAMMED AL-SAQARID. 270101

Problem description

Delay in the adoption of the samples provided by the contractor for the elements that use the terms

.“”best kinds” or “equal

Effects

Delay on close-out date of the project .

Rework.

Reject of work.

FLOW CHART aluminum Sample

STARTInstallati

on of aluminu

m

Contractor Supply

aluminum Sample

consultant approval

Owner approval

Yes

No

No

Start installation

of aluminum

YesFix aluminu

m

Finish

PROCESS MAP

CONTRACTUR

CONSULTANT

OWNER

Supply aluminum

Sample

Approval Sample

Finalapproval

Fix aluminum

Pareto Chart

Series10

5

10

15

20

25

30

35

Rewarkdelay on delivery Reject work

Solution

--use more than one type of specifications that used in the projects

--Narrowing of differences on the interpretation of the specifications.

--Early meetings between the contractor , consultant and owner representative for the identification and selection of items enough time before its implementation.