project scope and approach - oakland county, michigan · project scope and approach project name:...
TRANSCRIPT
Oakland County Department of Information Technology
Project Scope and Approach
Project Name: Directory Services Enhancements Project ID: T62186DS
Form Rev. 09/01/2006 Page 1 Project Rev. 9/4/12
Leadership Group: Information Technology Steering Committee Department: Information Technology
Division: Technical Systems and Networking
Project Sponsor: Kevin Bertram
Date Requested: 6/28/12
PM Customer No. 186
Request Type: New Development
IT Team Name: Server Administration
IT Team No: 6
Project Manager/Leader: Mahesh Parab Account Number:
17030
Account Description:
Technical Systems and Networking
Customer Name:
Information Technology
Grant Funded? No Mandate? No
Mandate Source:
Project Goal To implement Microsoft recommended security and infrastructure enhancements, so mitigating controls can be implemented to address weaknesses in current directory services.
Business Objective
Current directory service infrastructure cleanup.
Major Deliverables
Overlapping sub nets in Active Directory(AD) reorganized;
Site cost referrals disabled; and
Process to update AD when sub nets are added/changed in the network.
Approach
Project team will work with other IT teams as required to deliver the scope items.
Technical changes will be reviewed by the Tech Review committee; and
Changes implemented through the regular change control process.
Oakland County Department of Information Technology
Project Scope and Approach
Project Name: Directory Services Enhancements Project ID: T62186DS
Form Rev. 09/01/2006 Page 2 Project Rev. 9/4/12
Business Objective
Review local server administrative groups to reduce the number of local administrators who
have the ability to remotely sign on and make server altering changes.
Major Deliverables
Review of local admin rights on the servers;
Cleanup of local admin rights on the servers.
Approach
Project team will work with other IT teams as required to deliver the scope items.
Technical changes will be reviewed by the Tech Review committee; and
Changes implemented through the regular change control process.
Business Objective
Review servers for non-expiring passwords so as to improve security of the server environment.
Major Deliverables
Non-expiring passwords corrected on the servers.
Approach
Project team will work with other IT teams as required to deliver the scope items.
Technical changes will be reviewed by the Tech Review committee; and
Changes implemented through the regular change control process.
Business Objective
To review inactive user accounts in AD so as to improve security and user management.
Major Deliverables
Inactive user accounts reviewed and deleted as required.
Note – 5% of the user account requested are not accessed and first time password changes not made in current environment.
Oakland County Department of Information Technology
Project Scope and Approach
Project Name: Directory Services Enhancements Project ID: T62186DS
Form Rev. 09/01/2006 Page 3 Project Rev. 9/4/12
Approach
Project team will work with other IT teams as required to deliver the scope items.
Technical changes will be reviewed by the Tech Review committee; and
Changes implemented through the regular change control process.
Business Objective
Review user accounts with SID history to minimize attack surface to the IT environment.
Major Deliverables
Groups/User accounts with SID history corrected.
Approach
Project team will work with other IT teams as required to deliver the scope items.
Technical changes will be reviewed by the Tech Review committee; and
Changes implemented through the regular change control process.
Business Objective
Review and redesign GPO policies for the servers to improve security of server environment
through improvement patch management.
Major Deliverables
Updated GPO policies for server environment.
Approach
Project team will work with other IT teams as required to deliver the scope items.
Technical changes will be reviewed by the Tech Review committee; and
Changes implemented through the regular change control process.
Business Objective
Oakland County Department of Information Technology
Project Scope and Approach
Project Name: Directory Services Enhancements Project ID: T62186DS
Form Rev. 09/01/2006 Page 4 Project Rev. 9/4/12
Review and redesign DNS to eliminate unsecured DNS and zone transfers for any servers in
current environment.
Major Deliverables
DNS hardening for CLEMIS, OAKNTDM, and co.oakland.mi.us.
Approach
Project team will work with other IT teams as required to deliver the scope items.
Technical changes will be reviewed by the Tech Review committee; and
Changes implemented through the regular change control process.
Business Objective
To setup backup recovery measures for AD environment to ensure recovery in case of failure of
AD environment.
Major Deliverables
Backup process for AD environment.
DR process documentation for AD.
Approach
Project team will work with other IT teams as required to deliver the scope items.
Technical changes will be reviewed by the Tech Review committee; and
Changes implemented through the regular change control process.
Business Objective
Enable diagnostic logging in AD environment to improve backup, maintenance and troubleshooting features for the AD environment.
Major Deliverables
Garbage collection feature enables to enable diagnostic logging.
Oakland County Department of Information Technology
Project Scope and Approach
Project Name: Directory Services Enhancements Project ID: T62186DS
Form Rev. 09/01/2006 Page 5 Project Rev. 9/4/12
Approach
Project team will work with other IT teams as required to deliver the scope items.
Technical changes will be reviewed by the Tech Review committee; and
Changes implemented through the regular change control process.
Business Objective
To synchronize primary domain controller (PDC) to network time protocol (NTP) server so that
time synchronization issues for PKI and federated can be corrected.
Major Deliverables
PDC synchronized to NTP.
Approach
Project team will work with other IT teams as required to deliver the scope items.
Technical changes will be reviewed by the Tech Review committee; and
Changes implemented through the regular change control process.
Business Objective
Correct large user tokens in AD to enable secured folder access to domain users.
Major Deliverables
Corrected large user tokens.
Approach
Project team will work with other IT teams as required to deliver the scope items.
Technical changes will be reviewed by the Tech Review committee; and
Changes implemented through the regular change control process.
Business Objective
Oakland County Department of Information Technology
Project Scope and Approach
Project Name: Directory Services Enhancements Project ID: T62186DS
Form Rev. 09/01/2006 Page 6 Project Rev. 9/4/12
Additional technical and process changes to AD environment to improve security and infrastructure.
Major Deliverables
Service Administration Control and Delegation.
Data Administration Control and Delegation.
Public Key Infrastructure (PKI).
Domain Consolidation.
Approach
Project team will work with other IT teams as required to deliver the scope items.
Technical changes will be reviewed by the Tech Review committee; and
Changes implemented through the regular change control process.
Research & Analysis
SEMCOG County IT Collaboration Research
Research Conducted – Nothing Found
Gartner Research Recommendation
N/A
The scope of this sizing is based on Microsoft's recommendations delivered by the project T61186AE (Microsoft Active Directory Engagement). Benefits
See Return on Investment (ROI) Analysis Document
Impact
Oakland County Department of Information Technology
Project Scope and Approach
Project Name: Directory Services Enhancements Project ID: T62186DS
Form Rev. 09/01/2006 Page 7 Project Rev. 9/4/12
Number of Users All
Divisions All
Leadership Groups All
Risk
Business Environment Low little or no impact to existing business processes.
Technical Environment Medium previously implemented technologies with new aspects and/or new requirements.
Assumptions
Staffing – IT staffing: resources will be available for the hours indicated per the attached
project plan.
Other Staffing: additional staffing will be available as follows:
Role: Name Hours per Day
Project Sponsor Kevin Bertram As needed.
Facilities
None identified.
Technical
Funding
Information Technology
Other
Application Services, Internal Services and CLEMIS involvement would be for
Oakland County Department of Information Technology
Project Scope and Approach
Project Name: Directory Services Enhancements Project ID: T62186DS
Form Rev. 09/01/2006 Page 8 Project Rev. 9/4/12
verification and testing their systems after relevant changes to AD environment.
The Project Management, Scope and Contingency estimates are based on PMO
standard of 20%, 10%, and 20 % of core work.
Priority
Constraints
Exclusions
Workstation GPO redesign effort will be part of Windows 7 project.
Defining Operating Level Agreements (OLA) and Service Level Agreements will be part
of overall ITIL service management.
Setup controls to monitor AD environment will be part of T60186SS (Server Systems
Management Software Implementation) project.
DNS Suffix search order will be delivered through DHCP project.
GlobalNames Zone changes will be delivered through DHCP project.
Deliverables associated with DHCP Service Implementation.
Deliverables associated with ITIL service catalog.
Deliverables associated with T60186SS (Server Systems Management Software
Implementation) project.
Oakland County Department of Information Technology
Project Scope and Approach
Project Name: Directory Services Enhancements Project ID: T62186DS
Form Rev. 09/01/2006 Page 9 Project Rev. 9/4/12
PROJECT PHASE AUTHORIZATION
Phase(s): Project Management, Directory Service Improvements - Phase 01 and Directory Service
Improvements - Phase 02
Total Estimated Application Services Hours: 96 Cost: $11,712 Total Estimated Technical Systems Hours: 1,320 Cost: 63,440 Total Estimated CLEMIS Hours: 32 Cost: $3,904
Total Estimated Internal Services Hours: 32 Cost: $3,904
IT Application Services Division Manager Approval:
Date:
IT Technical Systems Division Manager Approval:
Date:
IT CLEMIS Division Manager Approval:
Date:
IT Internal Services Division Manager Approval:
Date:
IT Management Approval: Approved: Yes No
Date:
Reason:
Project Sponsor Approval: Title:
Date:
PROJECT SUMMARY
Authorized Development (see above) Hours: 1,480 Cost: $82,960 Preliminary Estimated Development for Future Phases Hours: Cost: Grand Total Estimated Development Hours: 1,480 Cost: $82,960
Oakland County Department of Information Technology
Project Scope and Approach
Project Name: Directory Services Enhancements Project ID: T62186DS
Form Rev. 09/01/2006 Page 10 Project Rev. 9/4/12
PROJECT COMPLETION AUTHORIZATION
Customer Acceptance of Product: Title: Date:
Project Office Review: Date:
3.1.1 - Increase application integration through webservices
3.1.2 - Research and develop a ConstituentRelationship Management (CRM) strategy
3.1.5 - Improve the quality, reliability and availabilityof all applications
3.1.3 - Promote mobility and location integration inbusiness applications
3.1.4 - Utilize ecommerce platform to offset costsand expand product offerings to customers
3.1.6 - Increase the agility and responsiveness ofbusiness units by expanding customer analytics
3.1.7 - Leverage the County's Internet presenceand portal as a branded consolidated point ofaccess to all County information and services
through a web browser
3.1.8 - Centralize identity and access managementfor all applications and content
3.1 - Provide an Enhanced Application Service Offering
3.2 - Enhance ability to provide effective and timely customer (County departments and CVTs) service3.2.1 - Implement a centralized service centerstrategy to provide a single point of contact for
service delivery
3.2.2 - Implement the IT Infrastructure Library (ITIL)best practice framework for IT Service Management
3.2.4 - Provide a high-quality training program toempower employees through technology
3.2.3 - Define a service and support strategy thatclearly identifies the IT service provided
3.2.5 - Develop a formalized customercommunication plan
3.2.6 - Build IT Staff expertise through professionaldevelopment
3.2.7 - Expand capacity through ongoingorganizational review and selective outsourcing
3.3 - Implement a Standardized Infrastructure Strategy3.3.1 - Deliver services using a shared technology
infrastructure wherever possible
3.3.2 - Implement a Microsoft infrastructure strategy
3.3.5 - Establish support cost model and SLA for allofferings outside 3.3.4
3.3.3 - Implement a consolidated security strategy
3.3.4 - Establish a standard personal computinghardware and software product suite, SLA, and
replacement schedule for all County personalcomputers
3.3.6 - Improve service availability through networkdesign and management strategies
3.3.7 - Establish enhanced capacity planning andrecovery management strategies
X
X
X
X X
T62186DS - Directory Services Enhancements
1 of 1PageRun Date 7/7/2012
Information Technology Strategic Plan Alignment
T62186DS Oakland County -- Directory Services EnhancementsReturn on Investment Analysis
Project Summary
As Of: 9/4/2012
Description Year 1 Year 2 Year 3 Year 4 Year 5 Year 6 Total
Benefits/Savings:Tangible Benefits Subtotal: 0 0 0 0 0 0 0Cost Avoidance Subtotal: 0 0 0 0 0 0 0
Costs:Development Services Subtotal: 158,420 26,700 26,700 26,700 26,700 26,700 291,920Hardware Subtotal: 0 0 0 0 0 0 0Software Subtotal: 0 0 0 0 0 0 0Infrastructure Subtotal 0 0 0 0 0 0 0Training Subtotal: 0 0 0 0 0 0 0Other Subtotal: 0 0 0 0 0 0 0
Annual Statistics:Annual Total Savings 0 0 0 0 0 0 0Annual Total Costs 158,420 26,700 26,700 26,700 26,700 26,700 291,920
Annual Return on Investment (158,420) (26,700) (26,700) (26,700) (26,700) (26,700) (291,920)Annual Costs/Savings Ratio 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%
Project Cumulative Statistics:Cumulative Total Savings 0 0 0 0 0 0 0Cumulative Total Costs 158,420 185,120 211,820 238,520 265,220 291,920 291,920
Cumulative Return on Investment (158,420) (185,120) (211,820) (238,520) (265,220) (291,920) (291,920)Cumulative Cost/Savings Ratio 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%
Year Positive Payback Achieved NO PAYBACKState or Federal Mandate?
Signatures:
Benefits Reviewed By Project Sponsor Date:
Costs (including IT Resources) Reviewed By Information Technology Project Manager Date:
T62186DS[1].xls/Project SummaryDate Printed: 9/4/2012Page 1 REV: February 17, 2009
T62186DS Oakland County -- Directory Services EnhancementsReturn on Investment Analysis
Savings Detail
As Of: 9/4/2012
Benefit/Savings DescriptionProject Savings
Category Budget Category/Funding SourceUnit Desc Units
Rate per Unit Total Savings
Annual Multiplier
Increased reliability of AD Authentication and Authorizations systems Intangible Benefit 0Less help desk calls, AD becomes Site Aware Intangible Benefit 0
Increased user action accountability with reduction of local admin accounts Intangible Benefit 0Increased user action accountability with cleanup of SID History groups Intangible Benefit 0Improved security with cleanup of user accounts not changed their default password Intangible Benefit 0Improved security with cleanup of "never expire password" Intangible Benefit 0Reduced Help desk calls, improved security with GPO Policies redesign Intangible Benefit 0Improved Backup Recovery controls for AD environment Intangible Benefit 0Better reovery, maintenance and troubleshooting features with Diagnostic logging Intangible BenefitLogin issues corrected with synchronization of PDC and NTP Intangible Benefit 0PKI setup and federated services setup advantages with synchronization of PDC and NTP Intangible Benefit 0
000000
T62186DS[1].xls/Savings DetailDate Printed: 9/4/2012Page 2 REV: February 17, 2009
T62186DS Oakland County -- Directory Services EnhancementsReturn on Investment Analysis
Savings Detail
As Of: 9/4/2012
Benefit/Savings DescriptionProject Savings
Category
Increased reliability of AD Authentication and Authorizations systems Intangible BenefitLess help desk calls, AD becomes Site Aware Intangible Benefit
Increased user action accountability with reduction of local admin accounts Intangible BenefitIncreased user action accountability with cleanup of SID History groups Intangible BenefitImproved security with cleanup of user accounts not changed their default password Intangible BenefitImproved security with cleanup of "never expire password" Intangible BenefitReduced Help desk calls, improved security with GPO Policies redesign Intangible BenefitImproved Backup Recovery controls for AD environment Intangible BenefitBetter reovery, maintenance and troubleshooting features with Diagnostic logging Intangible BenefitLogin issues corrected with synchronization of PDC and NTP Intangible BenefitPKI setup and federated services setup advantages with synchronization of PDC and NTP Intangible Benefit
Affects Project ROI? Potential Savings Extensions
Y1 Y2 Y3 Y4 Y5 Y6 Y1 Y2 Y3 Y4 Y5 Y6
T62186DS[1].xls/Savings DetailDate Printed: 9/4/2012Page 3 REV: February 17, 2009
T62186DS Oakland County -- Directory Services EnhancementsReturn on Investment Analysis
Savings Summary
As Of: 9/4/2012
Benefit/Savings Description Year 1 Year 2 Year 3 Year 4 Year 5 Year 6 Total
Tangible Benefit:
Tangible Benefits Subtotal:
Cost Avoidance:
Cost Avoidance Subtotal:
Intangible Benefit:
Increased reliability of AD Authentication and Authorizations systemsLess help desk calls, AD becomes Site Aware
Increased user action accountability with reduction of local admin accountsIncreased user action accountability with cleanup of SID History groupsImproved security with cleanup of user accounts not changed their default passwordImproved security with cleanup of "never expire password"Reduced Help desk calls, improved security with GPO Policies redesignImproved Backup Recovery controls for AD environmentBetter reovery, maintenance and troubleshooting features with Diagnostic loggingLogin issues corrected with synchronization of PDC and NTPPKI setup and federated services setup advantages with synchronization of PDC and NTP
Savings Total:
T62186DS[1].xls/Savings SummaryDate Printed: 9/4/2012Page 4 REV: February 17, 2009
T62186DS Oakland County -- Directory Services EnhancementsReturn on Investment Analysis
Cost Detail
As Of: 9/4/2012
Affects Project RO
Cost DescriptionProject Cost
Category Budget Category/Funding SourceUnit Desc Units
Rate per Unit Total Cost
Annual Multiplier Y1 Y2 Y3 Y4 Y5
IT Hours - New Development Development Svcs IT - Information Technology / 17030 HR 1,480 89 131,720 XIT Hours - System Maintenance Development Svcs IT - Information Technology / 17030 HR 50 89 4,450 x x x x xIT Hours - Customer Support Development Svcs IT - Information Technology / 17030 HR 100 89 8,900 x x x x xIT Hours - Planned Maintenance Development Svcs IT - Information Technology / 17030 HR 150 89 13,350 x x x x xUser Hours - New Development Development Svcs 0 User Hours - PTNE/OT Development Svcs 0Contractor Professional Services Development Svcs 0PC System - Acquisition Hardware 814 0PC System - Maintenance Hardware 2,304 0Notebook - Acquisition Hardware 1,223 0Notebook - Maintenance Hardware 2,372 0Tablet Notebook - Acquisition Hardware 2,012 0Tablet Notebook - Maintenance Hardware 0Laserprinter - Acquisition Hardware 1,432 0Laserprinter - Maintenance Hardware 1,104 0Image Workstations - Acquisition Hardware 0Image Workstations - Maintenance Hardware 3,496 0PC Maintenance User Owned Hardware 2,304 0Printer Maintenance User Owned Hardware 1,072 0Package Software - Acquisition Software 0Package Software - Maintenance Software 0Business Objects Access Software 0Term Emulation SFTW-Acquisition Software 0Term Emulation SFTW-Maintenance Software 0Server - Acquisition/Upgrade Infrastructure 8,000 0Server - Maintenance Infrastructure 360 0Server Sftwre - Acquisition/Upgrade Infrastructure 335 0Server Sftwre - Maintenance Infrastructure 0Server Rack Mount Infrastructure 400 0Oracle Enterprise Per Processor - Includes Year 1 Maintenance Infrastructure 21,372 0Oracle Enterprise Per Processor - Year 2 and Beyond Infrastructure 3,432 0
T62186DS[1].xls/Cost DetailDate Printed: 9/4/2012Page 5 REV: February 17, 2009
T62186DS Oakland County -- Directory Services EnhancementsReturn on Investment Analysis
Cost Detail
As Of: 9/4/2012
Affects Project RO
Cost DescriptionProject Cost
Category Budget Category/Funding SourceUnit Desc Units
Rate per Unit Total Cost
Annual Multiplier Y1 Y2 Y3 Y4 Y5
MS SQL Server Standard Per Processor - Includes Year 1 Maintenance Infrastructure 4,725 0MS SQL Server Standard Per Processor - Year 2 and Beyond Infrastructure 946 0MS SQL Server Enterprise Per Processor - Includes Year 1 Maintenance Infrastructure 19,693 0MS SQL Server Enterprise Per Processor - Year 2 and Beyond Infrastructure 3,939 0Websphere Basic Per Processor Single/Dual Core - Includes Year 1 Maintenance Infrastructure 3,506 0
Websphere Basic Per Processor Single/Dual Core - Year 2 and Beyond Infrastructure 701 0Websphere ND Per Processor Single/Dual Core - Includes Year 1 Maintenance Infrastructure 13,180 0
Websphere ND Per Processor Single/Dual Core - Year 2 and Beyond Infrastructure 2,635 0SSL Certificate Infrastructure 845 0TBD Infrastructure 0TBD Infrastructure 0TBD Infrastructure 0TBD Infrastructure 0Internet Access Infrastructure 180 0Project Staff Training Training 0User Training Training 0
T62186DS[1].xls/Cost DetailDate Printed: 9/4/2012Page 6 REV: February 17, 2009
T62186DS Oakland County -- Directory Services EnhancementsReturn on Investment Analysis
Cost Detail
As Of: 9/4/2012
Cost DescriptionProject Cost
Category
IT Hours - New Development Development SvcsIT Hours - System Maintenance Development SvcsIT Hours - Customer Support Development SvcsIT Hours - Planned Maintenance Development SvcsUser Hours - New Development Development SvcsUser Hours - PTNE/OT Development SvcsContractor Professional Services Development SvcsPC System - Acquisition HardwarePC System - Maintenance HardwareNotebook - Acquisition HardwareNotebook - Maintenance HardwareTablet Notebook - Acquisition HardwareTablet Notebook - Maintenance HardwareLaserprinter - Acquisition HardwareLaserprinter - Maintenance HardwareImage Workstations - Acquisition HardwareImage Workstations - Maintenance HardwarePC Maintenance User Owned HardwarePrinter Maintenance User Owned HardwarePackage Software - Acquisition SoftwarePackage Software - Maintenance SoftwareBusiness Objects Access SoftwareTerm Emulation SFTW-Acquisition SoftwareTerm Emulation SFTW-Maintenance SoftwareServer - Acquisition/Upgrade InfrastructureServer - Maintenance InfrastructureServer Sftwre - Acquisition/Upgrade InfrastructureServer Sftwre - Maintenance InfrastructureServer Rack Mount InfrastructureOracle Enterprise Per Processor - Includes Year 1 Maintenance InfrastructureOracle Enterprise Per Processor - Year 2 and Beyond Infrastructure
OI? Potential Cost Extensions
Y6 Y1 Y2 Y3 Y4 Y5 Y6
131,720.00x 4,450.00 4,450.00 4,450.00 4,450.00 4,450.00 4,450.00x 8,900.00 8,900.00 8,900.00 8,900.00 8,900.00 8,900.00x 13,350.00 13,350.00 13,350.00 13,350.00 13,350.00 13,350.00
0.00
T62186DS[1].xls/Cost DetailDate Printed: 9/4/2012Page 7 REV: February 17, 2009
T62186DS Oakland County -- Directory Services EnhancementsReturn on Investment Analysis
Cost Detail
As Of: 9/4/2012
Cost DescriptionProject Cost
Category
MS SQL Server Standard Per Processor - Includes Year 1 Maintenance InfrastructureMS SQL Server Standard Per Processor - Year 2 and Beyond InfrastructureMS SQL Server Enterprise Per Processor - Includes Year 1 Maintenance InfrastructureMS SQL Server Enterprise Per Processor - Year 2 and Beyond InfrastructureWebsphere Basic Per Processor Single/Dual Core - Includes Year 1 Maintenance Infrastructure
Websphere Basic Per Processor Single/Dual Core - Year 2 and Beyond InfrastructureWebsphere ND Per Processor Single/Dual Core - Includes Year 1 Maintenance Infrastructure
Websphere ND Per Processor Single/Dual Core - Year 2 and Beyond InfrastructureSSL Certificate InfrastructureTBD InfrastructureTBD InfrastructureTBD InfrastructureTBD InfrastructureInternet Access InfrastructureProject Staff Training TrainingUser Training Training
OI? Potential Cost Extensions
Y6 Y1 Y2 Y3 Y4 Y5 Y6
T62186DS[1].xls/Cost DetailDate Printed: 9/4/2012Page 8 REV: February 17, 2009
T62186DS Oakland County -- Directory Services EnhancementsReturn on Investment Analysis
Cost Summary
As Of: 9/4/2012
Cost Description Year 1 Year 2 Year 3 Year 4 Year 5 Year 6 TotalDevelopment Services:
IT Hours - New Development 131,720 131,720IT Hours - System Maintenance 4,450 4,450 4,450 4,450 4,450 4,450 26,700IT Hours - Customer Support 8,900 8,900 8,900 8,900 8,900 8,900 53,400IT Hours - Planned Maintenance 13,350 13,350 13,350 13,350 13,350 13,350 80,100User Hours - New Development 0 User Hours - PTNE/OTContractor Professional ServicesDevelopment Services Subtotal: 158,420 26,700 26,700 26,700 26,700 26,700 291,920
Hardware:
Hardware Subtotal:Software:
Software Subtotal:Infrastructure:
Infrastructure SubtotalTraining:
Training Subtotal:Other:
Other Subtotal:Costs Total: 158,420 26,700 26,700 26,700 26,700 26,700 291,920
T62186DS[1].xls/Cost SummaryDate Printed: 9/4/2012Page 9 REV: February 17, 2009
T62186DS Oakland County -- Directory Services EnhancementsReturn on Investment Analysis
Assumptions
As Of: 9/4/2012
Date Assumption Description
16-Jun-12 Cost Details, Line Items 3-6 - Hours from the Workbench WBS and includes Scope, Contingency and PM at blended rate of $89.
T62186DS[1].xls/AssumptionsDate Printed: 9/4/2012Page 10 REV: February 17, 2009