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Project Status Summary Executive Projects, Office of the Director
Unified Child and Youth Safety Implementation Plan
REPORT DATE PROJECT LETTER PROJECT NAME PREPARED BY PROJECT HEALTH STATUS
November6,2017 A Enhance
Community
Engagementat
theDistrictLevel
PamelaHeisler ☐Closed
☒ OnSchedule
☐Proceed
w/Caution
☐AtRisk
☐Initiation
☒Planning
☐Executing
☐Closing
PROBLEM STATEMENT
AllDHSChildWelfaredistrictsacrossOregondonotconsistentlyoroptimallyengagewithcommunitypartnersto
increaseresourcepartnershipsandsupportsforchildrenandfamiliesincommunities,aswellasforchildreninfoster
care.
STATUS SUMMARY
One-on-onemeetingscontinuetobeheldbyprojectmanagerstoengagecommunitypartnersandfieldstaffinthe
workoftheChildSafetyPlanprojects.AninternalplanningteammeetingwasheldSeptember14thwithrecurring
meetingssetmonthlytocoordinateeffortsandprovideasoundingboardforengagementwork.TheServiceEquity
WorkgroupcontinuestoreviewresponsesbyDistrictsregardingcommunityengagementonadvisorybodiesand
providecoachingtoimproverepresentation.Planstoconducta7-sitetouracrossthestatetoheardirectlyfromstaff
andcommunitypartnershasbeendelayeduntilJanuaryandwillbeexpandednowtoincludeallcurrentagency-wide
changeeffortsunderwayatDHS.ThisincludestheChildSafetyPlan,thennewlycreatedResearchAgenda,
organizationalrestructurework,andotherprojectsasdeterminedbyChildWelfareProgramManagers.Thestructure
ofthetourremainsthesame-therewillbeleadershipmeetings,fieldstafflisteningsessions,ayouthandfamilyprep
session,andaCommunityForumdrivenbyroundtablediscussions.ThetourwillnowkickoffonJanuary3rdinBend,
withthegoalofmovingthroughLaGrande,Roseburg,KlamathFalls,Hillsboro,Portland,andOregonCitybythefirst
weekofFebruary.ThefullworkgroupforthisprojectwillconveneonJanuary23rd.
QUARTERLY BUSINESS REVIEW (QBR) ALIGNMENT
ThisprojectdoesnotcurrentlyaligndirectlywithincurrentQBRmeasures.
WORK ACCOMPLISHED IN THE LAST REPORTING PERIOD
1. DistrictTourPlanandTimelinerevampedandnewdatesnegotiatedwithdistricts.
2. Districtself-assessmentofserviceequityresponsesandlearningcontinuestoinformnextsteps.
3. MetwithDHScommunityengagementteammonthlytostreamlineeffortsandbuildrelationships.
4. ConductedaDHS101presentationfortheOregonParentEducationCollaborative(OPEC)wheremanyof
ourchildwelfareinvolvedparentsarereferredforparentingeducation.
5. ParticipatedinacollaborationmeetingwithOregonParentEducationCollaborativetodeterminejoint
effortstoincreaseinformationsharingandimprovetheexperiencesofthefamilies.
6. ParticipatedinUndoingRacismtrainingconductedbythePeople’sInstitute-allplanningteammembers
havenowcompletedthetrainingasafoundationtomoveforwardwithcommunityengagementwork.
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WORK TO ACCOMPLISH IN THE NEXT REPORTING PERIOD
1. Convenefullworkgroup–kickoffmeetingJanuary23rd.
2.Refinescopeanddevelopworkteamgoals.
3.ExecutiveDistrictTourwithanemphasisoncommunityengagementinbothdevelopmentandexecution.
RISK AND MITIGATION STRATEGY
RISK MITIGATIONSTRATEGY FURTHERACTIONNEEDED?
Integration Clarifycommunication
expectationsandtimelines
Ongoing
Resources Trackandtailortoneedsofeach
district
Ongoing
Communication Developcommunicationsstrategy
atstatelevelthatcanbemodified
butreflectedinlocal
communications
Ongoing
CONCLUSIONS/RECOMMENDATIONS
ThisprojectisinastrongpositiontomoveforwardwithaworkgroupmeetinginJanuarytoreflecton,andbuildfrom,
currentandpreviousworkinthisarea.Initialworkgroupconvening’swillfocusondefiningCommunityEngagement,
developingprinciplesforengagement,andexploringwaystofacilitateincreasedcommunityengagementand
opportunitiesforcontinuousfeedback.
Project Status Summary Executive Projects, Office of the Director
Unified Child and Youth Safety Implementation Plan
REPORT DATE PROJECT LETTER PROJECT NAME PREPARED BY PROJECT HEALTH STATUS
November6,2017 B Recruitmentand
Retention
BrookeHall ☐Closed
☒☒☒☒ On Schedule
☐Proceed
w/Caution
☐AtRisk
☐Initiation
☒ Planning
☐Executing
☐Closing
PROBLEM STATEMENT
Recentresearchhasshownthereisanationalcrisisinrecruitingandretainingqualifiedstaffinchildwelfareagencies.
InOregon,highcaseworkervacancyratesresultinstaffingshortagesthatincreasetheworkloadsoftheremaining
staff,leavingthemwithlesstimetodevotetothecriticaldutiesassociatedwithassuringchildsafety.Inaddition,data
showsOregonsuffersfromlackofdiversitywithintheworkforce,whichcanimpedeeffortstoengagefamilies,
children,andcommunitypartnersandleadtoaninabilitytoretainstafffromdiversepopulations.
STATUS SUMMARY
Thisprojectcurrentlyhasthreeworkgroupsmeetingonaregularbasis;therecruitmentandretentionprojectteam,
therootcauseworkgroup,andthehiringworkgroup.Therecruitmentandretentionprojectteam’sroleistosetthe
scopeoftheproject,reviewandgiveinputonrelatedsubworkgroup’sefforts,contributetooverallprojectobjectives,
andprovideexpertise.Therootcauseworkgroupisresponsibleforidentifyingspecificissuesthatleadtoaninability
torecruitandretaincompetentchildwelfarecaseworkers,anddeterminingthebestmethodforaddressingissues
identified.Thehiringworkgroup’sroleistomapthehiringprocess,identifygapsorslowdownsassociatedwiththe
process,anddeterminehowtobestresolvethesegaps.TherootcauseworkgrouphasmetonceonOctober2nd,2017.
Duringtheinitialmeetingtheworkgroupwaspresentedwithlimiteddataregardingthecurrentmake-upofthe
workforceinOregon,aswellresearchdetailingissueswithrecruitingandretainingchildwelfarecaseworkers
nationwide.Theworkgroupthenidentifiedkeydatathatwasneededtoconductananalysis.Asecondmeetingwill
occurinNovemberinwhichtheworkgroupwillbepresentedwithmoredetaileddataregardingthemakeupofthe
workforce,theaverageworkload,andjobsatisfaction.Theworkgroupwillthenanalyzethedatatodetermineroot
causes.ThehiringworkgroupmetonceonOctober12th,2017.Duringthismeetingtheworkgroupmappedthehiring
processandidentifiedareasspecificgaps,andslowdownsintheprocess.Theworkgrouprecommendedseveral
solutionstoidentifiedgaps,includingdevelopingtrainingforsupervisorsspecifictothehiringprocess,establishinga
workgrouptoevaluatesupplementalquestionsanddevelopstandardquestionsrelatedtocompetencies,and
reviewingandupdatingtheDHShiringprotocol/procedure.
QUARTERLY BUSINESS REVIEW (QBR) ALIGNMENT
ThisprojectdoesnotaligndirectlywithcurrentQBRmeasures.
WORK ACCOMPLISHED IN THE LAST REPORTING PERIOD
1. RootCauseworkgroupmeeting(October12th,2017)
2. Mappingworkgroupmeeting(October2nd,2017)
3. RecruitmentandRetentionWorkteammeeting(October27th,2017)
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4.MetwithResearchteamtodiscussresearchagenda(September15th,2017andOctober18th,2017)
WORK TO ACCOMPLISH IN THE NEXT REPORTING PERIOD
1. BegintoworkonRealisticJobPreview(November,2017)
2.MeetwiththeOfficeofContinuousImprovementtodiscussnextstepsformappingworkgroup(November6th,
2017)
3.ThirdProjectteammeeting(December2017)
4.Formworkteamforstandardizedquestions(November2017)
RISK AND MITIGATION STRATEGY
RISK MITIGATION STRATEGY FURTHER ACTION NEEDED?
Integration Projectteamlacksadequate
representationfromthefield
ContinuetoreachouttofieldProgram
Managerstosolicitparticipation
StakeholderConcern Previouseffortstoaddress
recruitmentwerenotfully
acceptedorimplemented.Planto
mitigate:involveHRandfield
supervisorsinprocess/planning
frombeginninginordertohelp
senseofsharedownershipof
projectandoutcomes
Nonenow
Resources Clarifytherolesand
responsibilitiesofallresources
andstakeholders
Mayneedleadershiptoprioritizework
forprogrammanagers
CONCLUSIONS/RECOMMENDATIONS
Theprojectiscurrentlyontrack.Projectscopehasbeennarroweddown,andworkonvariousphasesoftheproject
havebegun.Projectmanagerisworkingcloselywithresearchteam,asvariouspartsoftheDHSresearchagendawill
affectthisproject.
Project Status Summary Executive Projects, Office of the Director
Unified Child and Youth Safety Implementation Plan
REPORT DATE PROJECT LETTER PROJECT NAME PREPARED BY PROJECT HEALTH STATUS
November6,2017 C Supervisor
Training
BrookeHall ☐Closed
☒☒☒☒ On Schedule
☐Proceed
w/Caution
☐AtRisk
☐Initiation
☒ Planning
☐Executing
☐Closing
PROBLEM STATEMENT
CurrentlythetrainingChildWelfareProgramsupervisorsreceiveinOregondoesnotadequatelypreparesupervisors
fortheirdiverserolewithintheagency.
STATUS SUMMARY
Thisprojectcurrentlyhasthreephases.Phaseone,whichbeganinSeptember2017,willredesignthesupervisor
quarterlymeetingstoincludeongoingprofessionaldevelopmentandtrainingopportunities,andcreatepeer
mentoringnetworksandcommunitiesofpracticeforsupervisors.Thefirstquarterlymeetingsinwhichadvanced
trainingwasofferedoccurredinSeptember2017,inwhichatrainingonvicarioustraumaandsecondarytraumawas
providedtostaff.Feedbackfromstaffindicatesthetrainingwaswellreceivedandmostfeltitwashelpfulandrelevant.
ThedesignofpeermentoringnetworksandcommunitiesofpracticeisscheduledtobegininNovember2017.Peer
mentoringwillbringsmallregionalsupervisorgroupstogethertodiscusstopicsrelatedtosupervision.Thegoalwill
beforsupervisorstoestablishrelationshipswithothersupervisorsoutsideoftheirimmediatearea,andprovide
opportunitiesforsupervisorstodiscusstopicsrelevanttotheirwork.Communitiesofpracticewillbringsmallgroups
ofsupervisorstogethertoengageinsharedlearning.Phasetwooftheprojectisthedevelopmentofaconferencefor
ChildWelfaresupervisorstobeheldinMarch2018.Aworkgrouphasalreadyformedtobeginplanningforthe
conferenceandarequestforproposalsisouttoconferencevenuesinBendandHoodRiver.Phasethreeoftheproject
istoidentifyanddeterminelongtermongoingclinicalsupervisiontrainingforallsupervisors.Thecurrentsupervisor
trainingisapartofourcontractagreementswithPSU.Aneedsandgapsassessmentisscheduledtobeginin
November2017.GoalforimplementationofaredesignedcurriculumisDecember2018.
QUARTERLY BUSINESS REVIEW (QBR) ALIGNMENT
ThisprojectpartiallyalignswiththefollowingQBRmeasures:
1.3FacetoFaceContact
1.4SafetyinFosterCare
1.5ChildrenSafelyMaintainedwithaParent
WORK ACCOMPLISHED IN THE LAST REPORTING PERIOD
1. AttendedallSeptembersupervisorquarterlymeetings(September6th,20th,21st,and27th)
2. Meetingforsupervisorconferenceplanning(September29th,2017)
3. PresentedatChildWelfareProgramManagerMeeting(October11th,2017)
4. PresentedatChildWelfare/SelfSufficiencyDistrictManagermeeting(October12th,2017)
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WORK TO ACCOMPLISH IN THE NEXT REPORTING PERIOD
1.Beginneedsandgapsassessmentofcurrentsupervisortraining(November,2017)
2.Continuingplanningforsupervisorconference
3.Continuetomeetwithbothsub-workgroups(ongoing)
4.Begindesignofcommunitiesofpracticeandpeermentoring(November2017)
RISK AND MITIGATION STRATEGY
RISK MITIGATION STRATEGY FURTHER ACTION NEEDED?
Communication Clarifytherolesand
responsibilitiesofallresources
andstakeholders
No
Schedule Scheduleforplanningthe
supervisorconferenceis
ambitious
Willcontinuetoworkwithsub-work
groupmemberstoensureworkis
completedinatimelymanner
Schedule Createdstaggeredtimelineand
startdatesforalltrainingrelated
projects
No
CONCLUSIONS/RECOMMENDATIONS
Projectisonscheduleandisproceedingasplanned.Currently,aneedsandgapsassessmentfortheinitialsupervisor
trainingisscheduledtobegininNovember2017,withthegoalofidentifyingtrainingareasinApril2018.Curriculum
designwillbegininApril2018,withatentativetrainingimplementationdateofAugust2018.Supervisorquarterly
andsupervisorconferenceplanningisproceedingwithanestimatedcompletiondateforbothsub-workgroupsin
Spring2018.
Project Status Summary Executive Projects, Office of the Director
Unified Child and Youth Safety Implementation Plan
REPORT DATE PROJECT LETTER PROJECT NAME PREPARED BY PROJECT HEALTH STATUS
November 6, 2017 D Ensure Fidelity to the
Practice Model –
Part 1 Quality Review/
Accountability
Part 2 Training
Angela Leet
Brooke Hall
☐ Closed
☒ OnSchedule
☐ Proceed
w/Caution
☐ At Risk
☐ Initiation
☒Planning
☐ Executing
☐ Closing
PROBLEM STATEMENT
DHS Child Welfare does not adequately and consistently apply tools, assessments and practice models for decision
making of custody and child safety determinations to ensure child safety.
STATUS SUMMARY
Part 1 – Quality and Accountability
The project team has worked to further define scope and is moving into creating action steps to frame the project. The
field staff membership on the team has been increased to ensure equal or greater contribution from field as compared
to central office. The scope of this project has been refined to include implementation of the Child Welfare research
agenda and use of predictive analytic tools in practice. The project team has been introduced to the research agenda
and was invited to provide feedback, express concerns and has begun to explore how the Oregon Safety Model and
decision support tools will be utilized together.
Part 2 – Training
Training design and curriculum is dependent on tools implemented by the DHS research agenda. A needs and gaps
assessment is scheduled to begin in January 2018. Curriculum development and design will address identified gaps, as
well as any new components of the model.
QUARTERLY BUSINESS REVIEW (QBR) ALIGNMENT
This project aligns with priorities within QBR Priority 1 – Every child and youth in our care deserves to grow up safely.
Specific priority areas are; 1.1 re-abuse rates in foster care, 1.3 face to face contact, 1.4 safety in foster care, 1.5 child
safely maintained w/parents, 1.7 timelines of calls assigned, 1.8 timelines of investigation completion. Fidelity to the
practice model and accountability across child welfare is expected to positively impact these measures.
WORK ACCOMPLISHED IN THE LAST REPORTING PERIOD
1. Finalized scope and integrated research and decision support (10/15)
2. Project team reviewed research agenda and spend two sessions on the content and provided feedback
(10/27)
3. Added 5 field staff to the project team (10/1)
4. Developed plan to ensure shared communication and integrated of work between project and research
implementation (10/1)
5. Received leadership commitment to the OSM model/project team prioritized field communication (10/27)
6. Project lead changed from Stacey Ayers to Tami Kane-Suleiman, Interim Child Safety Manager (10/1)
Page 2
WORK TO ACCOMPLISH IN THE NEXT REPORTING PERIOD
1. Complete communication one pager – Leadership commitment to
OSM Angela Leet/Tami Kane-Suleiman
2. Facilitate team development of action steps and work plan Angela Leet
3. Continue to integrate and align with research implementation Angela Leet/Kirsten Kolb
4. Development of internal communications strategy Angela Leet/Communications
5. Part 1 and Part 2 coordination Angela Leet/ Brooke Hall
6. Reflect and support work to implement DR service array Angela Leet/Tami Kane-Suleiman
RISK AND MITIGATION STRATEGY
RISK MITIGATIONSTRATEGY FURTHERACTIONNEEDED?
Scope Internal communications and
transparency
Monitor and coordinate
Stakeholder Concern Ensure legislative and community
concerns are addressed
Ongoing
Budget Work within child welfare budget Monitor and track
Integration (Data/Research) Plan, evaluate, listen and
communicate
Ongoing
CONCLUSIONS/RECOMMENDATIONS
The project is on schedule and still within the planning phase however nearing the development of the work
breakdown structure/action steps. The executive projects team continues to work closely with research
implementation staff to ensure integration of decision support tools and OSM. Executive leadership communications
regarding priorities and plans for predictive analytic tools implementation within practice as well as commitment to
OSM will be required for project success.
Project Status Summary Executive Projects, Office of the Director
Unified Child and Youth Safety Implementation Plan
REPORT DATE PROJECT LETTER PROJECT NAME PREPARED BY PROJECT HEALTH STATUS
November6,2017 E Continuumof
Care-Ensure
safesame-day
placements
andtreatment
accesswithin
Oregon
AngelaLeet ☐Closed
☒ OnSchedule
☐Proceed
w/Caution
☐AtRisk
☐Initiation
☒Planning
☐Executing
☐Closing
PROBLEM STATEMENT
Theurgencytofindplacementscompromisescertificationandlicensingstandards,impactschildsafetyand
constrainstheabilitytodetermineplacementbasedonchildren’sneeds.Inaddition,theabilitytomeettheneedsof
childrenandyouthisconstrainedbythecurrentmulti-agencymanagedcontinuumofcare.Itisbelievethatsystem
capacityissuesaswellasothersystembarriersaretheconsequenceofadisjointedandineffectivesystemofcare
acrosschildservingagencieswhoarecollectivelyresponsibleforthecontinuumofcare.
STATUS SUMMARY
Theprojectisintheactiveplanningphase.WithnewleadershipwithintheDepartmentofHumanServicesandatthe
OregonHealthAuthorityopenedopportunitiestobroadenthescopeofthisprojectorfirstaddressmacrosystemic
barriersacrosschildservingagenciesandsystems.TheprojectteamhasrequestedachargefromDirectors
PaksereshtandAllentoensurecrossagencypartnershipinbuildingthecontinuumofcare.Aproposalorwhitepaper
wassubmittedtoDirectorPaksereshtinOctoberwhichhighlightssystembarriers,introducedpotentialsolutionsand
requestedacharged“charge”fromthedirectors.ThedocumentwillbesharedwithabroaderaudienceinNovember
asameanstobeginaconversationandinvitefeedbackandadditionalideasfromthebroaderchildren’ssystemof
care.Theconversationsaswellasexecutivedirectionwillassisttheprojectteaminrefiningprojectscope.
QUARTERLY BUSINESS REVIEW (QBR) ALIGNMENT
ThisprojectalignswithprioritieswithinQBRPriority1–Everychildandyouthinourcaredeservestogrowupsafely.
Specificpriorityareasare1.1“re-abuseratesinfostercare”and1.4“safetyinfostercare”.Byaddressingthe
placementneedsacrossthesystem,itisexpectedfostercaresafetywillimprove.
WORK ACCOMPLISHED IN THE LAST REPORTING PERIOD
1. Completedamemo/proposalforDirectorFariborzauthoredbyaSubcommittee(10/15)
2. Requestedasharedproject“charge”fromstateexecutiveleadership(10/15)
3. Metandconsultedwithchildsystemstateandcommunityprofessionals/stakeholders(ongoing)
4. Participatedandengagedincrosssystemcapacitycommitteesandcollaborativegroups(ongoing)
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WORK TO ACCOMPLISH IN THE NEXT REPORTING PERIOD
1. CoordinatewithResearchAgendaimplementationefforts AngelaLeet/AimeeFritsch
2. EnhancerelationshipbetweenstatewideSOCgovernance
infrastructureandproject(ongoing)
AngelaLeet
3. ParticipateinOHAcapacityeffortcommitees AngelaLeetandPeterRosenblatt
4. Collectfeedback,ideasandopinionson“IdealState”document
fromthechildren’ssystemofcare. AngelaLeetandPeterRosenblatt
5. ObtainasharedOHA/DHS“charge”andprojectscope AngelaLeetandPeterRosenblatt
RISK AND MITIGATION STRATEGY
RISK MITIGATIONSTRATEGY FURTHERACTION
NEEDED?
Budget Trackandadjustwhereneeded.Budgetwilldepend
oneachagency’sdesiredcommitment.Blended
fundingforprogramdevelopmentwillbea
considerationifneedarises.
Waiting
Scope Avoidduplicationinefforts.OHA’scapacityefforts
willneedtobeintegratedintothisprojectastonot
duplicatework.Itwillbecriticaltodefine
roles/responsibilityandlookatstateinteragency
groupsmeetingonliketopicsandensure
communicationandprojectclarity.
Ongoing
Integration Sharedcommitmentandcommunicationacross
stateagencies.
Ongoing
Sponsorship Engagenewstateagencyleadership Planning
CONCLUSIONS/RECOMMENDATIONS
Thisprojectisonschedulewithapotentialchangeindirection.Thefutureoftheprojectteamanditsworkis
contingentonthedesiresofstateagencyleadership.Itisimportantthisworkisalignedwithleadershipprioritiesbut
isalsoinresponsetobarriersandissueswhichhaveidentifiedbychildren’ssystemexpertsacrossthesystemofcare
overthecourseoftwoyears.Whileitiscriticaltoaddresscapacitygapsacrosstheservicecontinuum,thereis
governancereformneededaswellasstructuralconsiderations.Theprojectteamwillresumemeetingoncethereis
clarityondirectionandscope.
Project Status Summary Executive Projects, Office of the Director
Unified Child and Youth Safety Implementation Plan
REPORT DATE PROJECT LETTER PROJECT NAME PREPARED BY PROJECT HEALTH STATUS
November6,2017 F Coordinated
ResponsetoAbuse–
Improveconsistency,
communication,
accountabilityand
transparency.
KrisSkaroand
AlainDatcher☐Closed
☒ OnSchedule
☐Proceed
w/Caution
☐AtRisk
☐Initiation
☐Planning
☒Executing
☐Closing
PROBLEM STATEMENT
SeveralentitieswithinDHSareresponsibleforrespondingtoabusereportsandensuringongoingchildsafety.This
hascreatedalackofclearlydefinedrolesandresponsibilities,alackofconsistentpoliciesandprocedure,alackof
adequatecommunicationandalackofaccountabilityandtransparency.
STATUS SUMMARY
TaskFencompasses15separateinitiatives.Acouplehavebeencompletedandothersareslatedtostartin2018,so
thatleavesaboutsixprojectsthatarecurrentlyactive.However,giventheurgencyofpreparingfornewlegislation
thatwillbeeffectiveonJanuary1,2018,projectsthatrelatetothosebillshavemovedtotheforefrontandmostofthe
workcompletedinthelastreportingperiodrelatestopreparingforcomplyingwiththenewlaws,whichrelateto
safetyinsubstitutecaresettings.
QUARTERLY BUSINESS REVIEW (QBR) ALIGNMENT
TheobjectivesofTaskFsupporttheprioritieswithinQRB1.1(childre-abuserate),1.2(childabuserate),1.4(safety
infostercare),and1.5(childrensafetymaintainedwithparents)by:
• ClarifyingtherolesandresponsibilitiesofvariousclassificationsofDHSstaffrelatingtoensuringchildsafety;
• EnsuringinformationissharedamongDHSstaffsothatsafetydecisionsaremadewithallavailable
information;and
• Establishingtransparencyandaccountabilityprotocolstosupportachild-safetyfocusedcultureacrossthe
Department.
WORK ACCOMPLISHED IN THE LAST REPORTING PERIOD
1. SB243andrelatedlegislation:addnewtypesofabusetosubstitutecaresettingsandrequireinternaland
externalcommunicationswhenareportinsubstitutecareisreceived.TaskFhasbeenprimarilyfocusedon
thisinthelastreportingperiod,becausethebilliseffectiveonJanuary1,2018andtheDepartmentneeds
tobeprepared.
a. HeldameetingwithChildWelfareDirectortofinalizeoutstandingquestionsabouthowthe
Departmentplanstointerpretthelanguageinthebillpertainingtonewtypesofabuse.
b. Nearlycompletedgatheringinformationfromeachprogramareatodevelopacohesive,
Department-widetrainingplanforprovidersandeachtypeofDHSstaffimpactedbythe
legislation.ThiswillbepresentedtothelegislatureduringNovemberlegislativedays.
c. Conductedacompleteanalysisofallstatutorynotificationrequirementscomparedtocurrent
Departmentpracticetoidentifywherethegapsincommunicationare.Preparedmaterialsforthe
ChildWelfareDirectortoreviewtoallowthoughtfulconsiderationofwhereweneedtostrengthen
ourstatutorycompliance,whilebeingmindfulofcurrentworkloadandrestrictionsoninformation
–sharing.
Page2
d. Althoughthelegislationdoesnothaveasignificantimpactonchild-caringagencies(CCAs),there
aresomechanges.Toimplementthosechanges,KrisfacilitatedameetingtodiscussCCA
notificationsstaffquestionsregardingthelegislation;draftedaproposedCCAnotificationsruleto
reflectchangesinSB243and244;andfacilitatedameetingbetweenCCAnotificationsstaffand
countyjuveniledepartmentrepresentativetodetermineprocessfornotifyingcountiesofCCA
concerns.
2. TheChildWelfarePolicymakingSubgroup:althoughthisworkisonholduntilJanuarytoallowsubgroup
memberstofocusonlegislativeimplementation,thegroupdid:
a. FinalizerecommendationsformonthlySkypemeetingsbetweenCentralOfficeandfieldstaff
regardingpolicychanges.ThefirstSkypemeetinghasbeenscheduledforJanuary3,2018.The
planwasalsopresentedtoPolicyCouncilforfeedbackfromthefieldandincorporatedintothe
ChildWelfarePolicymakingProtocol.
b. Providedassistancewithalettertoleadershipregardingtheneedforadedicatedtrainingunit,the
lackofwhichhasdiminishedChildWelfare'sabilitytoeffectiveimplementpolicychangesinthe
field.
c. Finalizedrewritingofpolicy-relatedpositiondescriptions.ThosewereapprovedbyLauriePrice
andareintheHR/DASprocess.
3. CriticalIncidentResponseTeams(CIRT):inthelastreportingperiod,temporaryrulestocomplywithSB
819wereadopted.Aftertemporaryruleswereadopted,therestoftheprojectwasputonholdtoallow
otherworktocontinue,butremainingtaskswillberestartedafterJanuary1,2018.(Seenextsection.)
4. ProjectsRelatingtoCCAGaps:thisworkwaslargelyputonholdtofocusonlegislativeimplementation,but
Alaindidpresentadraft"closingdocument"regardingagapinDHS-OHAcollaborationinchild-caring
agency(CCA)oversightthatwasidentifiedbyaninternalaudittotheCCAOversightmeeting,which
includesrepresentativesfromDHS,OHA,andOYA.Theclosingdocumentwasreviewedbymeeting
participantsandfinalized.Theclosingdocumentdoesidentifyneededfuturework,butalsolaysoutin
detailthewaysinwhichDHSandOHAarecollaboratingtoeffectivelyoverseeCCAs.
5. OAAPI/CPSRoles,Responsibilities,andAlignment:SeveralpartsofTaskFrelatetoclarifyingrolesand
responsibilitiesbetweenOAAPIandCPSandaligningpolicieswhenpossible.Thisworkhasprogressed
quiteabitduringthelastreportingperiod,inthesensethatexecutive-leveldecisionshavebeenmadethat
wereneededtoguidethework.(TaskFwasnotthemaindriverofallthesepieces,buttheyareincluded
herebecausetheydosupportgoalswithinTaskF.)
a. LeadershipdecidedthatOAAPIwouldberesponsibleformoretypesofabuse:alleightCCAlicense
types;county-operatedsettingsthatareessentiallyCCAs,exceptthattheyaregovernment
operated;andfacility-basedDDsettings.KrissentaroughdraftofchangestoOAAPIrulesto
implementsomeofthesechangesintheshortterm.
b. Anotherleadershipdecisionwasmaderegardingreportsofabusebyonechildagainstanother,
whichisnotuncommoninresidentialcaresettings.Historically,thesereportshavebeenthe
responsibilityofCPSandCPShasgenerallyonlyinvestigatedachildasan"allegedperpetrator"in
casesofsexualabuse.AsthesereportsmovetoOAAPI,OAAPIhasadvocatedtochangethe
Department'spolicytosaythatwhenachildhaspossiblycommittedacrime(suchassexual
assault),lawenforcementshouldbenotified,butinthemajorityofcases,investigatingachildasa
perpetratorofchildabuseisrarelyusefulfortheallegedperpetratororvictim.Therefore,going
forward,OAAPIwillinvestigatethecircumstancessurroundingthesereports,butwillnotmake
dispositionsagainstachild,exceptinegregiouscasesinwhichOAAPIwillcontinuetodefertoCPS
tomakethosedispositions.
c. KrispresentedtoOAAPImanagementaboutthesevariousefforts.
WORK TO ACCOMPLISH IN THE NEXT REPORTING PERIOD
1. SB243andrelatedlegislationwillbefocusofthenextreportingperiod.Specifically:
a. FinalizeSB243trainingplan;
b. Monitorprogram-levelprogressonthetrainingmaterials;
Page3
c. Reviewproposedrulechangesfromprograms;
d. Continuenotificationsgapanalysisandmakingrecommendationstochangerulesandprocedures
andtorollouttrainingifneeded;
e. ConveneworkgrouptodiscussformatofwebpagededicatedtoSB243information.
2. ChildWelfarePolicymakingSubgroup:
a. RestartprojectsthatareonholdafterJanuary1,2018,includingrewritingRuleAdvisory
Committee(RAC)protocolandcreatingframeworkforCross-ProgramImpactCommittee.
b. ParticipateinthefirstSkypecallwithfieldstaffonJanuary3,2018andthenreconvenethe
subgrouptorestarteffortsthatwereputonholdtofocusonlegislativeimplementation.
3. CIRTProject:DraftaCentralOfficeProtocolforrespondingtoCIRTrecommendations.Updatetemporary
rulesinpreparationforpermanentadoption.
4. OAAPI/CPSRoles,Responsibilities,andAlignment:continuetoworkwithOAAPIonupdatingandaligning
childabuseinvestigationrulestoreflectnewsettingsthatwillbeinvestigatedbyOAAPI.
RISK AND MITIGATION STRATEGY
RISK MITIGATIONSTRATEGY FURTHERACTIONNEEDED?
Scope Thelargescopehasledtoquitea
lotofsubprojectswithinTaskF.
Thestrategyistocreate
subgroupstotacklespecificareas
andhaveprogramleadssponsor
eachsubgroup.
CONCLUSIONS/RECOMMENDATIONS
Thelegislativeimplementationpieceshavetakenpriorityoverallotherwork,butprojectmanagershavemadean
efforttobringalargerlenstothatworkandpromptprogramareastobethinkingmorebroadlyabouthowtomost
thoughtfullyandeffectivelycomeintocompliancewiththelaw.IthinkthepresenceofTaskFinthoseprogram-level
conversationshasbeenannoyingtosomeattimes,butultimatelyhelpfulindrivingapositivedirectionforthework.
Thatsaid,ithasmeantthatotherworkisonhold.Thegoalisthatprojectsthatwereputonholdwillbeeasytorestart
afterJanuary1,butit'salsoconceivablethatsomeofthemomentumwillhavebeenlost.Itwillbeimportanttohave
clearnextstepsfortheprojectsstartinginJanuary.
Project Status SummaryProject Status SummaryProject Status SummaryProject Status Summary Executive Projects, Office of the Director
Unified Child and Youth Safety Implementation Plan
REPORT
DATE
PROJECT
LETTER PROJECT NAME PREPARED BY PROJECT HEALTH STATUS
November7,
2017
G Centralizehotline
operations—create
standardprotocolsfor
screening;trainand
developscreenersto
determinewhenabuse
criteriaismet
AlainDatcher
☐ Closed
☒ On Schedule
☐ Proceed
w/Caution
☐ At Risk
☐ Initiation
☒ Planning
☐ Executing
☐ Closing
PROBLEM STATEMENT
Thelackofaconsistent,high-qualityscreeningprocesshasbeenidentifiedinmanyinternalandexternalauditsasa
majorfactorinfailingtoensurechildsafetyinOregon.Oregonalsolacksastandardizedtrainingcurriculumfor
screeners.
STATUS SUMMARY
Theprojectisonscheduleandcurrentlyintheplanningphase.DuringthemonthsofSeptemberandOctoberthe
projectmanagerandprogramleadscontinuedtooverseethedevelopmentandimplementationoftheproject’sscope.
Agovernancestructurehasbeenestablishedwhichiscomprisedofsevensubcommittees,onefocusgroupandan
oversightbodyknownastheCentralizedHotlineSteeringCommittee.TheCommunicationandCommunity
EngagementandWorkforceSubcommitteeswillconvenetheirfirstmeetingsbymid-December.Thesecommitteeswill
implementkeyaspectsoftheprojectscopeandbyfacilitatedbytheprojectteam.TheCentralizedHotlineSteering
Committeeconvenedon10/30toreviewsubcommitteechartersandapprovetheplantomoveforwardwith
conveningtheidentifiedsubcommittees.Followingastatewidereviewofagency-ownedfacilities,theprojectteamhas
narrowedtheirfocusonfacilitieslocatedinthePortland-Metropolitanarea.Oncesubcommitteeshaveconvened,a
communicationplanwillbeestablishedtoprovideinformationaroundtheproject’sdevelopment.
ConsultantsfromActionForChildProtectionhavebeenprovidedbyCaseyFamilyProgramstoprovidetechnical
assistanceindevelopingaprojectimplementationplanandtrainingcurriculum.Theprojectteamwillconduct
informationalinterviewsandteleconferenceswithchildwelfareagenciesacrossthecountrywhohavecentralized
theirchildabusehotlineoperations.SeveralaspectsofTaskGarebeingaccomplishedsimultaneously,including
creatingaprojectbudget,approvingafacilitytohousescreeningstaff,developingaprojectimplementationplanand
workbreakdownstructuresandassessingimpactstotheagencyandcommunitypartners
QUARTERLY BUSINESS REVIEW (QBR) ALIGNMENT
TheobjectivesofTaskGsupporttheprioritieswithinQBR1.7(TimelinessofCallsAssigned)by:
• Establishing transparency and accountability protocols to support a child-safety focused culture amongst
screeners;
• Developingarobustscreenertrainingacademythataddressesthelackofadequatetrainingamongstscreeners;
• Identifying differences in how OAAPI and CPS handle reports of abuse in a CCA and align policies and
procedureswheninthebestinterestofchildsafety;
• ConveneCaseyFamilyPrograms,OfficeofContinuousImprovement,OfficeofInformationServices,Officeof
FacilitiesManagementandotherdepartments to identifybest practicesacross theU.S.; explore technology
systemsthatcapturedata—includingtimelinessofcallsassigned;andlocatepotentialfacilitiestobeusedfor
screeningoperationsandtraining;
• Ensuringadirectcommunicationplanisconsistentandsharedwithallstakeholdersandcommunitypartners
withinDHSandthroughoutthestatesothatsafetydecisionsaremadewithallavailableinformation.
Page 2
WORK ACCOMPLISHED IN THE LAST REPORTING PERIOD
1. ApprovedCentralizedHotlineSteeringCommitteeCharterandprojectgovernancestructure.Seven
subcommitteesandonefocusgrouphasbeenidentified.Eachsubcommitteewillbegovernedbyacharter
andco-leadbymembersoftheprojectteam.
2. PresentedBusinessCasetoexecutiveleadershipandprogrammanagementinordertoprovidesenior
managementwithasubstantivebackgroundandupdateontheproject.Furthermore,tooutlinethe
rationaleforcentralizingthehotlineinonelocation,withonenumber,operating24/7/365asthebest
optiontoensureacomprehensiveandtimelyresponsetoreportsofchildabuse.
3. DraftednewmessagefromChildWelfareDirectorMarilynJonestobesenttostaffandstakeholders.
4. ConductedpreliminaryinformationgatheringfromWA,COandINtounderstandhotlinepracticesand
policies.
5. FinalizedprocurementagreementwithCaseyProgramsandACTIONtoprovidetechnicalassistanceon
screeningacademydevelopment.
6. Draftedprojectchartersfor7subcommitteestobeginconveningworkgroupsbyDecember2017.
7. MetwithDHSHumanResourcesDept.andSEIUtodiscussCBA,projectpartnershipanddevelopplanfor
assessingcentralizedscreening’simpactonemployees.
WORK TO ACCOMPLISH IN THE NEXT REPORTING PERIOD
1. ProcureafacilitylocatedinthePortland-Metropolitanareatohousescreeningoperation.
2. ConveneCommunicationandCommunityEngagementandWorkforceSubcommittees.
3. Finalizechartersandshort-termcommunicationplanforsubcommitteesandpresenttoSteering
Committee
4. FinalizeprocurementagreementwithCaseyProgramsandACTIONtoprovidetechnicalassistanceon
screeningacademydevelopment.
5. Finalizesubcommitteeandfocusgroupchartersandidentifymembersofselectedsubcommittees.
6. DraftinterimCWDirector’smessageoncentralizedscreeninganddistributetoallstakeholdersand
partners.
7. AlignCentralizedScreeningworkplanwiththe3BranchInitiativetobringbothprojectsintoonescope
andsametimeline.
8. PresenttoDistrictManager,ProgramManagerandUnifiedPlanSteeringCommitteemeetings.
9. Draftaprojectimplementationplanandprovideaworkbreakdownstructuretocommitteemembers.
10. Confirmprojectbudgetforfacilities,trainingandtechnologyplan.
RISK AND MITIGATION STRATEGY
RISK MITIGATION STRATEGY FURTHER ACTION NEEDED?
Communication&
Engagement
CharterforCommunicationand
CommunityEngagementSubcommittee
hasbeenratified.Subcommitteewill
conveneinDecembertobegindeveloping
communicationstrategyandlong-term
communicationplan.
N/A
Page 3
Budget Severalquestionsmustbeanswered
regardingfinancingthehotlineoperation:
screeningacademy,facilityinfrastructure
andstaffing.Aseriesofreportsand
meetingsarebeingdraftedandunderway
toconfirmthesefigures.
Conductedfuturestatebusiness
mappingexercisewithOCI,DHSand
OAAPI.WorkingwithFacilitiesand
Budgetdepartment’stogetupdated
figuresandestimatesontheHotline’s
potentialcosts.
CONCLUSIONS/RECOMMENDATIONS
Thisprojectisonscheduleandwithinscope.Abusinesscasewascreatedtoinformseniormanagementoftheproject
andcontinuetomovetheprojectforward.Abudgetfortheprojectneedstobefinalizedthatincludesneeded
infrastructureandworkforceelements.Aspreviouslydetailed,chartershasbeenfinalizedthatwilldrivethe
CentralizedHotlineSteeringCommittee’sscopeofwork.Theprojectteamisfocusingonbestlocationsinthe
Portland-Metroarea,thoughnolocationhasbeenfinalized.Projectteamhasidentifiedspecificsubcommitteesand
contactedworkgroupleadsinordertofinalizechartersandmembership.Twosubcommitteeswillconveneby
December2017:CommunicationandCommunityEngagementandWorkforce.Meetingshaveoccurredwithseveral
entities,includingOAAPI,CaseyFamilyPrograms,Dept.ofFacilitiesandBudgetandourDataAnalyticsteam.
CaseyFamilyProgramshasagreedtoprovidetechnicalassistanceinprocuringaconsultantfromACTIONtodevelop
alongsideDHSascreeningacademy.Initialplanningmeetingshavetakenplacewiththeconsultingfirmtobegin
developingaprojectimplementationplan.
Project Status Summary Executive Projects, Office of the Director
Unified Child and Youth Safety Implementation Plan
REPORT DATE PROJECT LETTER PROJECT NAME PREPARED BY PROJECT HEALTH STATUS
November6,2017 H Developand
implementa
statewidemodeland
expectationofgood
casepractice
betweencaseworkers
andsupervisors
TeresaGonczy
O’Rourke☐Closed
☒ OnSchedule
☐Proceed
w/Caution
☐AtRisk
☒Initiation
☐Planning
☐Executing
☐Closing
PROBLEM STATEMENT
GapsexistbetweenChildWelfarerulesandpolicyandtheoperationalguidancethatcaseworkersandsupervisors
followonaday-to-daybasis.Operationalguidanceisnotreadilyutilizedbyfieldfrontlinestaffbecausesomeparts
areoutofdate.
STATUS SUMMARY
Theprojectisintheplanningphase.Projectworkgroupmembersarebeingmetwithtodecideonthebestwork
groupformatforthedifferentaspectsoftheproject(policy/procedurealignment,proceduremanualredesign,etc.).
Focusgroupswithfieldstaffhavestarted.
Theproposedscopeoftheprojectincludes(1)ensuringthatChildWelfare’sadministrativerulesareadequately
explainedandbrokendownintoinstructionalguidanceinacomprehensiveproceduremanualforthefield;(2)
redesigntheproceduremanualforusability;(3)streamlinethetasksacaseworkermustaccomplishthroughoutthe
lifeofacase;(4)clarifying“bestpractices”toimplementpoliciesandrules;(5)settingtheexpectationthatcentral
officeprogrammanagerswillupdatetheproceduremanualaspoliciesandruleschange;(6)settingtheexpectation
thatthemanualwillbefollowedinthefield.
QUARTERLY BUSINESS REVIEW (QBR) ALIGNMENT
NoQBRmeasuresdirectlyalignwiththisproject.
WORK ACCOMPLISHED IN THE LAST REPORTING PERIOD
1. TeresaGonczyO’Rourke,theHatfieldResidentFellow,hasstartedresearchingproceduremanualsfrom
otherstatesandothertypesofagencies.SheisconnectingwithCaseyFamilyFoundationaswell.
2. AmieFenderandaworkgroupledbyKrisSkarodevelopedacentralofficepolicymakingprotocolrequiring
childwelfarecentralofficeprogrammanagerstoupdatetheproceduremanualwhenchangingpolicy.
(Scope#5)
3. Focusgroupshavestartedwithcaseworkers-thefirstbeingheldinLinnCountyinAugustwithbothCPS
workersandPermanencyworkers.
4. Projectworkgroupmembersarecontributingthroughone-on-onemeetingswiththeprojectmanager.
Theseworkgroupmembersincludefieldsupervisors,centralofficeCWstaffinvolvedwithpolicyand
procedure,stafffromDHSpublicationswhocurrentlyupdatetheProcedureManual,HRstaffinvolvedwith
theworkloadallocationmodeling,andoutsidestakeholdersfromnon-profits.
Page2
WORK TO ACCOMPLISH IN THE NEXT REPORTING PERIOD
1. Projectmanagercontinuesuser-centereddesignprocessthroughfocus
groupsandin-depthinterviewswithcaseworkersandotherfieldstaff.
2. Workgroupmembersdecidewhichsub-groupstobepartof.Project
managercontinuestodevelopandrefinedraftprojectcharterthrough
one-on-onemeetingsandsub-groupmeetings.Otherrelevantwork
teammembersareidentifiedandbroughtonboard.
3. ProjectmanagermeetswithDHStechnologystafftofurtheridentify
opportunitiesandbarriers.
AND MITIGATION STRATEGY
RISK MITIGATIONSTRATEGY FURTHERACTIONNEEDED?
Process Childwelfarepolicyguidanceand
administrativerulesarenot
organizedinacentrallocation.
CoordinatewithLaceyAndresenand
KrisSkaro,aswellasothersubject
matterexpertsinChildWelfare
Integration Ensuresustainedleadership
commitmenttonewexpectations
CONCLUSIONS/RECOMMENDATIONS
Theprojectisonschedule,withengagedworkgroupmembers.ThescopeoftheoverallTaskHandtheaspectswhich
willfallundertheHatfieldFellowshiparestillbeingsolidified.Teresawilldevelopahand-offplantoChildWelfare
staffattheendofherfellowshiptoensuretheworkcontinues.
Project Status Summary Executive Projects, Office of the Director
Unified Child and Youth Safety Implementation Plan
REPORT DATE PROJECT LETTER PROJECT NAME PREPARED BY PROJECT HEALTH STATUS
November6,2017 I Implement
Certification,
Safety,&Well-
beingReview
Staffings
PamelaHeisler ☐Closed
☒ OnSchedule
☐Proceed
w/Caution
☐AtRisk
☒Initiation
☐Planning
☐Executing
☐Closing
PROBLEM STATEMENT
ThereisnostatewideoversightoraccountabilityfortheexecutionofFosterHomeReviewCommitteeplans,orthe
certification,safety,andwell-beingreviewprotocolstherein(notincidentbased).Inconsistentusageofthese
protocolsmeansDHSChildWelfaredoesnothaveaneffectiveearlywarningsystemtoreviewandaddresspotential
safetyconcerns.
STATUS SUMMARY
Nowthatthecurrentstateofthisprojectisunderstood,aprocessfornextstepshasbeenoutlined.Aninitialmeeting
withChildWelfareFosterCareCoordinatorswillbeheldon11/13.Atthismeetingwewillreviewtherelevanthistory
oftheCertificationStaffing’sanddeveloparoughprocessandtimelineforconductingobservationsofseveralWell-
beingStaffings,whichmayincludelocalfocusgroupsorinterviewsasneededtogatheragenuineideaoftheimpactof
WellbeingStaffings.LocationswillbedeterminedbyFosterCareCoordinatorsbasedontheirknowledgeofthefield.A
largermeetingwillthenbeheldwithcommunitypartnersinJanuarytofinalizetheplan,draftobservationtools,and
prepareforjointobservationsinthefield.
QUARTERLY BUSINESS REVIEW (QBR) ALIGNMENT
Thisprojectcurrentlyalignswithpriority1withinQBR–EveryOregonchildandyouthinourcaredeservestogrow
upsafely.Specificallymeasure1.4:offallchildreninfostercareduringa12-monthperiod,therateofvictimization
(per100,000daysoffostercare).
WORK ACCOMPLISHED IN THE LAST REPORTING PERIOD
1. Outreachtoworkgroupmemberstosetmeetingdateandsharematerials
2.MeetingswithProgramleadtodeterminebestprocessandnextstepsgivencapacity
3. MeetingwithDistrict2(Multnomah)Certifiersregardinginvolvementinthisandotherprojects
WORK TO ACCOMPLISH IN THE NEXT REPORTING PERIOD
1. MeetwithFosterCareCoordinators
2.Conveneexpandedworkgroup
3.Developdraftprocessandtimelineforworkgroupdecisionmaking
Page2
RISK AND MITIGATION STRATEGY
RISK MITIGATIONSTRATEGY FURTHERACTIONNEEDED?
Integration Developcentralofficeoversight
responsibility.
Ongoing
Communication Developcommunicationsto
caregiversthatdiscusstheprocess
andpurposeofthereviews,
talkingpointsforcertifiers.
Ongoing
Process Establishoversightmechanismfor
regularreviewsofstaffingsand
subsequentfollowthrough.
Ongoing
CONCLUSIONS/RECOMMENDATIONS
Thisprojecthasbecomemorecomplexthaninitiallyconsideredintheoriginaldraftscope.First,becauseofthelackof
qualityassuranceandoversightcapacityatCentralOffice,butalsobecausefeedbackfromthefieldhasbeenstrongin
someareasthattheseWellbeingStaffingsareintensivefromaworkloadperspectivebutdonotyieldintendedresults.
Whatbeganasaprojecttoestablishoversight,hasbecomeaprojecttoevaluatetheefficacyofWellbeingReviewsasa
modeltofollowtoaddressclosed-at-screeningassessmentsagainstfostercareproviders.TheChildWelfareFoster
CareCoordinatorswillbeabletoshedlightonchallengesthefieldhasfacedintherolloutofthereviewsandfuture
observationsandinterviewswillprovideawealthofinformationforworkgroupmemberstoconsiderasthey
determinethebestpathforwardtoensuresafetyinout-of-homeplacements.
Project Status Summary Executive Projects, Office of the Director
Unified Child and Youth Safety Implementation Plan
REPORT DATE PROJECT LETTER PROJECT NAME PREPARED BY PROJECT HEALTH STATUS
November6,2017 J Recruit,Train,
Support,and
RetainCaregivers
PamelaHeisler ☐Closed
☒ OnSchedule
☐Proceed
w/Caution
☐AtRisk
☒Initiation
☐Planning
☐Executing
☐Closing
PROBLEM STATEMENT
DHShasbeenunabletorecruit,train,andretainenoughcaretakerstomeettheneedsofchildrenandyouthinOregon.
Notonlydoesthisplacecaseworkersinadifficultpositionofplacingchildreninhomesthatmaynotbethebest
match,butinsomecases,hasledtochildrenspendingtimeinDHSofficesorhotels.Interviews,surveys,and
numerousreportshaveidentifiedthatacombinationofinconsistenttraining,lackofongoingsupport,andlackof
recruitmentcapacitylocallyhasledtothisshortageofqualityhomes.
STATUS SUMMARY
TheCaregiverTrainingRedesignWorkgrouphasmetthreetimesandisnowonamonthlyschedule.Theyhavenow
draftedgoalsandmilestones,finalizedaprocessmap,andareinaninformationgatheringstageconsideringhowto
engageabroaderaudienceinthediscussionofcaregivertraining.Theyhavedraftedalistofprioritystakeholdersto
seekinputfrom,alongwithpotentialquestions,andmethodsforobtainingtheinformation.Thisinformation,along
withbestpracticesresearch,examplesfromotherstates,andaclearvisionforthefuture,willinformthedevelopment
ofCaregiverCoreCompetenciesearlyin2018.TherewasanopportunitytopartnerwiththeFosterCareProgramto
hostfocusgroupswithcaregiversineasternandcentralOregon.7DHSbrancheswereengagedtobring30foster
parentstogethertodiscusstheirexperienceswithtrainingaswellasongoingsupport.AFocusGroupSummarywill
bedevelopedwiththemesandprovidedtotheCaregiverTrainingRedesignWorkgroupforconsideration.
QUARTERLY BUSINESS REVIEW (QBR) ALIGNMENT
ThisprojectdoesnotalignwithprioritieswithinQBRmeasures.
WORK ACCOMPLISHED IN THE LAST REPORTING PERIOD
1. Draftedgoalsandmilestones.
2. Finalizedprocessmap.
3. DevelopedfocusgroupquestionsandsurveyquestionsforFoundationsTrainersfor11/7meeting.
4. Developedlistofprioritystakeholderstoengageinexpandedconversationsontrainingalongwithpotential
questionsandmethodsofgatheringtheinformation.
5. FocusGroupsconductedwithcaregiversincitiesacrosseasternandcentralOregon.
Page2
WORK TO ACCOMPLISH IN THE NEXT REPORTING PERIOD
1. AccomplishgoalsofMonthlymeetings.
2.Executeinformationgatheringplanwithstakeholders
3.Gatherresearchontrainingandcorecompetenciesfromotherstates
4.Planyouthfocusgrouptodraftattributes,skills,andcharacteristicsofanidealfosterparent
5.ExecutefocusgroupwithDHS-CWCertifiersfor11/7todiscusstrainingcontent,competencies,anddelivery
6.CompletetheFocusGroupSummaryReportanddistributetoWorkgroupaspartofinformationgathering
7.SetmeetingtoensurecollaborationwithMapleStarpilot,whichhasmaderevisionstofoundations
RISK AND MITIGATION STRATEGY
RISK MITIGATIONSTRATEGY FURTHERACTIONNEEDED?
Communication Defineincharter. Agreeandwriteintocharter/s
Contracts EngageearlyandoftenwithPSU
toaligntimelinesanddeliverables
acrosstrainingefforts.
Ongoing
Integration SubCommitteereviewdelivery
andfidelityproblemsanddevelop
plantoaddress.
Ongoing
CONCLUSIONS/RECOMMENDATIONS
Thisprojectismovingforwardwithhighenergyandparticipationfromworkgroupmembers,ProgramLeads,andour
universitypartnersatPortlandStateUniversity.Previousworkandhistoryarebeingincorporatedandtheworkgroup
iseagertobuildfromexperiencetomoveforward.Therehasbeensomeminorconfusionregardingleadershipinthis
workduetoitbeingacollaborativeeffortbetweentwopartsoftheCWFosterCareProgram,ExecutiveProjects,and
PortlandState,butweareactivelyaddressingtheissuesandtheyshouldnotslowdowntheprocess.
Project Status Summary Executive Projects, Office of the Director
Unified Child and Youth Safety Implementation Plan
REPORT DATE PROJECT LETTER PROJECT NAME PREPARED BY PROJECT HEALTH STATUS
November6,2017 JPart2 Recruit,Support,andRetainCaregivers
PamelaHeisler ☐Closed
☒ OnSchedule
☐Proceed
w/Caution
☐AtRisk
☒Initiation
☐Planning
☐Executing
☐Closing
PROBLEM STATEMENT
DHShasbeenunabletorecruit,train,andretainenoughcaretakerstomeettheneedsofchildrenandyouthinOregon.Notonlydoesthisplacecaseworkersinadifficultpositionofplacingchildreninhomesthatmaynotbethebestmatch,butinsomecases,hasledtochildrenspendingtimeinDHSofficesorhotels.Interviews,surveys,andnumerousreportshaveidentifiedthatacombinationofinconsistenttraining,lackofongoingsupport,andlackofrecruitmentcapacitylocallyhasledtothisshortageofqualityhomes.
STATUS SUMMARY
AttheOctoberFosterCareRecruitment,Retention,andSupportSteeringTeammeetingaproposalwasmadetolaunchasubgroupfocusedonfosterparentdevelopmentandsupport.TheSteeringTeamwasenthusiasticaboutthischancetofocusonsupportandthesubgroupnowhas12members.ThenewWorkgroupkickedoffonNovember2ndwiththeirfirstconferencecallinordertohelptheFosterCareProgramdevelopanEmergencyBoardFundingRequestfor$750,000specificallytowardsfosterparentsupport.TheywillfinalizetheaskonacallonNovember13thandthenmoveintoin-personmeetingstobeginthelonger-termworkofdevelopinganimplementationplanforimprovedfosterparentsupportanddevelopment.TherewasanopportunitytopartnerwiththeFosterCareProgramtohostfocusgroupswithcaregiversineasternandcentralOregon.7DHSbrancheswereengagedtobring30fosterparentstogethertodiscusstheirexperienceswithtrainingaswellasongoingsupport.AFocusGroupSummarywillbedevelopedwiththemesandprovidedtotheCaregiverSupport&DevelopmentWorkgroup.
QUARTERLY BUSINESS REVIEW (QBR) ALIGNMENT
ThisprojectdoesnotalignwithprioritieswithinQBRmeasures.
WORK ACCOMPLISHED IN THE LAST REPORTING PERIOD
1. MetwithGRACECoordinatortodiscusspotentialworkgrouptofocuswithinthebroaderworkofrecruitment,retention,andsupportofcaregivers
2. PresentedworkgroupproposaltoStatewideFosterCareSteeringTeamon10/4
3. FormedCaregiverSupportandDevelopmentWorkgroup
4. HeldfirstWorkgroupcalltodiscusspotentialEmergencyBoardaskforadditionalfunding
5. FocusGroupsconductedwithcaregiversincitiesacrosseasternandcentralOregon
6. MettocoordinatewithLeadershipAcademyTeamworkingtoimprovesupportsprovidedtocaregiversinearlystageofcertificationandtrainingprocess.
Page2
WORK TO ACCOMPLISH IN THE NEXT REPORTING PERIOD
1. Holdworkgroupmeetingwithexpandedmembership(Oct4).
2. Finalizecharterandmapmilestones.
3. Evaluateinfrastructureneedsforstatewiderecruitment/retentionprogramsustainability
RISK AND MITIGATION STRATEGY
RISK MITIGATIONSTRATEGY FURTHERACTIONNEEDED?
Communication Defineincharter. Agreeandwriteintocharter/s
Contracts Clearlydefineplansandtimelines. Ongoing
Integration Intandemwithimplementation,exploresustainabilityplans.
Ongoing
CONCLUSIONS/RECOMMENDATIONS
AsIsharedinthelastStatusSummary,thereisalotofattentionrightnowonourabilitytorecruit,support,andretainqualitycaregiversacrossourstate.Thisworkgroupisinaprimepositiontoevaluatecurrentpilotsandbestpracticesacrossthestateanddevelopandimplementationplantosustainandscaleeffortstosupportcaregivers.