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Promo Weblets Guide

June 2017

© 2017, WebMD Health Services Group, Inc. All rights reserved.

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Release CompatibilityThe information in this document is based on the functionality included in the 17.6 release.

What’s New as of 6/29/17New updates and additions to this guide since its previous publication on 6/3/16 include:

Topic Description Pages

Product updates

Removal of HQ layout and example pages

“ Coaching pages updated from HQ to HA page 24 - 29

“ DHA page example updated page 29

“ Updated Challenge references to “classic challenges” page 32 - 35

Custom Weblets

Updated Custom Weblet steps for Description field page 66 ff

Tool ID Tool ID for The Invitational challenge page 77

© 2017, WebMD Health Services Group, Inc. All rights reserved.

Promo Weblets Guide Contents

Table of Contents

Notice...................................................................................................................................................iiRelease Compatibility .......................................................................................................................... iiWhat’s New as of 6/29/17 .................................................................................................................... ii

Chapter 1 Overview .............................................................................................. 5Using Promo Weblets ......................................................................................................................... 6Accessing the Promo Weblets Tool .................................................................................................... 6

Chapter 2 Weblet Locations................................................................................. 7Platinum Login Page Weblet Map....................................................................................................... 9Platinum Login Page Sample............................................................................................................ 10Platinum Home Page Weblet Map.................................................................................................... 11Platinum Plus Home Page Weblet Map............................................................................................ 13

Sample Platinum Plus Home Page, Desktop................................................................................ 14Health Assessment Pages................................................................................................................ 15Health Management Center Weblets................................................................................................ 21Health Topics Page Weblet Map ...................................................................................................... 22Health Coach Page Weblet Map....................................................................................................... 24Digital Health Assistant (DHA) Check-in Page Weblet Map ............................................................. 28Health Record (PHR) Lobby Page Weblet Map................................................................................ 30Challenge Lobby Page “Weblet” Map ............................................................................................... 32Pregnancy Assistant Dashboard Weblet Map .................................................................................. 34Health Concierge Lobby Weblet Map ............................................................................................... 36Medication Advisor Lobby Weblet Map............................................................................................. 38Rewards Lobby Weblet Map............................................................................................................. 40Device & App Connection Center “Weblet” Map............................................................................... 42

Chapter 3 Weblet Settings ................................................................................. 44Promo Weblets Tool ......................................................................................................................... 45Selecting a Weblet. ........................................................................................................................... 46

Default Weblets............................................................................................................................. 48Weblet Maintenance ......................................................................................................................... 49

Live, Scheduled, and Archived Tabs ............................................................................................. 49Save, Live, Schedule, and Archive Buttons .................................................................................. 50Allow on Live Site.......................................................................................................................... 50Weblet Content ............................................................................................................................. 51Using the Formatting Icons ........................................................................................................... 51Using the Link Icon........................................................................................................................ 52Linking to a Document in Content Uploader Tool.......................................................................... 54Linking to Tools within Weblets ..................................................................................................... 56Adding an interstitial popup........................................................................................................... 58Preview Button .............................................................................................................................. 61

Using Weblets in a Distributor Model................................................................................................ 62Weblet Behavior Options .............................................................................................................. 62Using Each Behavior Setting ........................................................................................................ 62Moving Tab Content in a Distributor Model ................................................................................... 63

Adding a Weblet................................................................................................................................ 64Custom Client Weblets ..................................................................................................................... 65

Add a Custom Weblet ................................................................................................................... 66

© 2017, WebMD Health Services Group, Inc. All rights reserved. iii

Promo Weblets Guide Contents

Editing a Custom Weblet............................................................................................................... 69

Appendix A Location Types............................................................................. 71Weblets by Category and Location ................................................................................................... 72

Appendix B HTML Tags.................................................................................... 75

Appendix C Tool IDs......................................................................................... 76List of Tools and Tool IDs ................................................................................................................. 76

Appendix D Spanish Weblets .......................................................................... 88Quick Reference Steps ..................................................................................................................... 89Weblet Language Options in Site Manager ...................................................................................... 92

All Languages ............................................................................................................................... 92English Only Weblets .................................................................................................................... 93Spanish Only Weblets ................................................................................................................... 93Working in Spanish ....................................................................................................................... 95

Triggering a Weblet Translation........................................................................................................ 95

© 2017, WebMD Health Services Group, Inc. All rights reserved. iv

Chapter 1Overview

This guide provides comprehensive conceptual and procedural information about using Promo Weblets tool within Site Manager. If you are new to the Promo Weblets tool, please read through the guide to familiarize yourself with its features. The chapters in this guide are structured for easy reference.

This chapter covers the following major topics:

• Using Promo Weblets (page 6)

• Accessing the Promo Weblets Tool (page 6)

© 2017, WebMD Health Services Group, Inc. All rights reserved. 5

Promo Weblets Guide Overview

Using Promo Weblets

A weblet is a subsection of content located in a specific place within the WebMD Health Manager. These subsections can highlight new tools, events, or offers available to the user. You can use the Promo Weblets tool to update or remove content in these promotional weblets.

The Promo Weblets tool allows you to create custom content for weblets, edit existing content, add formatting using HTML codes, and add hyperlinks. Weblets can also be archived or scheduled to go live on a particular date. Weblets display immediately on the site when they are activated.

Accessing the Promo Weblets ToolYou can access the Promo Weblets tool within Site Manager with the following steps:

1. Click the Tools tab in the top navigation bar.

2. Click Promo Weblets in the left navigation pane.


Chapter 2Weblet Locations

Weblets have been strategically placed to offer the best visibility while still maintaining content flow and excellent usability. If the location of a weblet needs to be changed, contact your WebMD Client Program Manager.


• Platinum Login Page Weblet Map (page 9)

• Platinum Home Page Weblet Map (page 11)

• Platinum Plus Home Page Weblet Map (page 13)

• New Health Assessment Weblet Maps (page 15)

• Health Management Center Weblets - Note (page 21)

• Health Topics Page Weblet Map (page 22)

• Health Coach Lobby Page Weblet Map (page 24)

• Digital Health Assistant (DHA) Activities Page Weblet Map (page 28)

• Health Record Lobby Page (PHR) Weblet Map (page 30)

• Challenge Lobby Page Weblet Map (page 32)

• Pregnancy Assistant Dashboard Weblet Map (page 34)

• Health Concierge Lobby Weblet Map (page 36)

• Medication Advisor Lobby Weblet Map (page 38)


Promo Weblets Guide Weblet Locations

• Rewards Lobby Weblet Map (page 40)

• Device & App Connection Center (page 42)(Not an actual promo weblet but sponsor custom text that looks like a weblet.)

Each weblet map includes white and gray weblet locations. The content contained in the white weblet locations is defined in the higher level sponsor’s site specifications and is administered by WebMD. The content in the gray weblet locations is defined and administered by the sponsor (e.g., activated or inactivated).

Following each weblet map is a sample page with the weblets highlighted, to show what they look like in the application.



Platinum Login Page Weblet Map

The following weblet map shows the layout of the Platinum Login page. It will display at sites that have implemented the Platinum or the Platinum Plus home page. A single weblet is available for display on the Platinum Login page, in keeping with the clean design of the theme.

If a login weblet is not defined, the Privacy statement displays directly below the Hero graphic. Note that the Hero graphic on the Login page is not specific to the user’s age and gender, since those demographics are not known before login.

Where can I find this weblet?Site Manager > Client Node > Tools > Promo Weblets > Login Page Category

> (Add) > Login Page: Introduction Weblet

(Use “Add Weblet” to find the weblet if it has not been set up yet)



Platinum Login Page Sample

The weblet area is highlighted in the sample of the Platinum Login page shown below.



Platinum Home Page Weblet Map

The following weblet location map is a typical layout of the Platinum home page. Six home page weblets are available for display. However, to maintain the clean look of the Platinum home page and to focus on user next steps, WebMD recommends using weblets 1 and 2, and additional weblets only if absolutely necessary.

Where can I find this weblet?Site Manager > Client Node > Tools > Promo Weblets > Home Page Category

> (Add) > Home or Child Home: Weblets 1-6




Sample Platinum Home PageThe weblet areas available for site management on the example site’s Platinum home page are highlighted in the example screen below. WebMD recommends using only two weblets on the Home Page to maintain a clean look and to focus on user next steps.

Action Plan display

PersonalizedVideo & News

Challenge Widget

Weblets 1 & 4

Weblets 2 & 5

“Spotlight” links to products can also support client-specific targets; requires Integrations setup

Weblets 3 & 6



Platinum Plus Home Page Weblet Map

The following weblet location map is the typical layout of the Platinum Plus home page, introduced with Release 2014A. It is the go-forward home page for new clients or an alternative to Platinum home page for existing clients. The same 6 home page Promo weblets are available from the Promo Weblets Home Page category and display on either version of the home page, if activated at the appropriate sponsor level.

The Platinum Plus page also features 3 custom client weblets that can accommodate images and URLs; they display in a horizontal layout below the Action Plan. They can be client-defined in the Promo Weblets tool; see page 65. The 6 promo weblets display toward the bottom of the page.

Up to 3 custom client weblets can display below the Action Plan; they can accommodate images and URLs as well as text. Clients can set up and maintain these weblets with little or no Integrations support; see page 65

The six Home Page Promo Weblets display in the lower section of the page.



Sample Platinum Plus Home Page, Desktop

The weblet areas available for site management on the example site’s Platinum Plus home page are highlighted in the example screen below.

Custom Client weblets (3) can be client defined

6 Promo Weblets (1-3 shown) are defined in Site Manager.



Health Assessment Pages

The following weblet location maps are typical examples of how the Health Assessment pages display. (Note that your site may have its own naming conventions for the Health Assessment questionnaire.) The weblet options are available under the Health Assessment category within the Promo Weblets tool in Site Manager.

There is one weblet for the Health Assessment Landing page and one for the Health Assessment Results page; both can be configured through Site Manager Promo Weblets.

Health Assessment Landing Page

Where can I find this weblet?Site Manager > Client Node > Tools > Promo Weblets > Health Assessment

Category > (Add) > Health Assessment: Landing Page Incentive




Sample Health Assessment Landing PageThe weblet area available for site management on the current site’s Health Assessment Landing Page is highlighted in the example screen below.



Health Assessment Results Page Weblet Map (no links)


Category > (Add) > Health Assessment: Results Page Weblet




Sample Health Assessment Results Page (no links)The weblet area available for site management on the current site’s new Health Assessment Results Page is highlighted in the example screen below. It displays in this area if no “Next Step” links display for existing Risks or Conditions.

The Promo Weblet displays here on the HA Results page if no Next Step links display for Risks or Conditions.



Health Assessment Results Page Weblet Map (with links)


Category > (Add) > Health Assessment: Results Page Weblet




Sample Health Assessment Results Page (with links)The weblet area available for site management on the current site’s new Health Assessment Results Page is highlighted in the example screen below. It displays in this area if “Next Step” links display for existing Risks or Conditions.

The Promo Weblet displays here on the HA Results page when Next Step links display for Risks or Conditions.



Health Management Center Weblets

Health Management Centers were sunset with the July 2013 release (2013B), in favor of corresponding Health Topics. Please refer to the Health Topic weblet map and sample screen shot on page 22 if you wish to set up a topic-specific weblet.

Note that existing Health Management Center weblets do not display anywhere to the user and have no effect.



Health Topics Page Weblet Map

The following weblet location map is a typical example of how your Health Topic pages display. Your Health Topic pages might look different depending upon your higher level sponsor’s specifications. The sponsor-controlled weblets (shown in gray) can be customized and activated as needed.

*If defined, the category default weblet displays for health topics with no specific weblet of their own.

Where can I find this weblet?Site Manager > Client Node > Tools > Promo Weblets > Health Topics Cate-

gory > (Add) > Health Topic: specific topic or category default*




Sample Health Topics PageThe weblet area available for site management on the current site’s Health Topics Page is highlighted in the example screen below:



Health Coach Page Weblet Map

The following weblet location map is a typical example of how your Health Coach lobby page displays. Your Health Coach pages might look different depending upon your higher level sponsor’s specifications. They also differ depending on the user’s relationship to the coaching program: pre-Health Assessment (displays only if the low-risk coaching protocol is implemented), enrolled, or engaged.

The sponsor-controlled weblets (shown in gray) display only if client content has been entered in them. Core components now display HA information (for Coaching Not Enrolled users) or Tools information (for Coaching Enrolled users) as indicated in the map below.

Where can I find this weblet?Site Manager > Client Node > Tools > Promo Weblets > Health Management

Suite Category > (Add) > Coaching: Enrolled 1-2 or Not Enrolled 1-2




Sample Health Coach PagesThe weblet areas available for client content on the current site’s Health Coach Lobby Page are highlighted in the example screens below. (If no client content has been entered, the weblet does not display.) The screens differ slightly depending on the user’s relationship to the coaching program, but the placement of the weblets stays relatively the same.

Health Coach Lobby for an eligible user (pre-HA) who is not yet enrolled in Coaching:

• This version of the page only displays if the site has implemented the low-risk level protocol of Health Coaching.

• A core component promotes taking HA for users who have not yet enrolled in Coaching.

• Coaching Not Enrolled Weblet #1 displays above the HA component if client content has been entered in Site Manager.

• Coaching Not Enrolled Weblet #2 displays below the HA component if client content has been entered in Site Manager.

• Note that any existing client weblet content that promotes HA may now be redundant on this page.

Promo Weblet 1 for Not Enrolled users displays if it contains client-entered content.

HA core component displays for Not Enrolled users.

Promo Weblet 2 for Not Enrolled users displays if it contains client-entered



Health Coach Lobby for an enrolled user who is not yet engaged in coaching:

• This version of the page displays if the user has taken HA and qualifies for Coaching but has not yet made an appointment.

• A core component promotes the following Tools (if licensed) for users who have enrolled in Coaching: Health Record, Health Topics, Provider Selection Advisor, and Medication Advisor or Medication Center. If the client does not license any of these tools, the Tools component does not display.

• Coaching Enrolled Weblet #1 displays above the Tools component if client content has been entered in Site Manager.

• Coaching Enrolled Weblet #2 displays below the Tools component if client content has been entered in Site Manager.

• Coaching Enrolled Weblets #1 and #2 apply to both the Enrolled/Not Engaged and Enrolled/Engaged Coaching Home Pages.

Promo Weblet 1 for Enrolled/ Engaged users displays if it contains client-entered content.

Tools core component displays for Enrolled/Not Engaged or Enrolled/Engaged users.

Promo Weblet 2 for Enrolled/ Engaged users displays if it contains client-entered content.



Health Coach Lobby for a user who is engaged in a Health Coach program:

• This version of the page displays if the user has taken HA and qualifies for Coaching and has made an appointment with a health coach.

• A core component promotes the following Tools (if licensed) for users who have enrolled in Coaching: Health Record, Health Topics, Provider Selection Advisor, and Medication Advisor or Medication Center. If the client does not license any of these tools, the Tools component does not display.

• Coaching Enrolled Weblet #1 displays above the Tools component if client content has been entered in Site Manager.

• Coaching Enrolled Weblet #2 displays below the Tools component if client content has been entered in Site Manager.

• Coaching Enrolled Weblets #1 and #2 apply to both the Enrolled/Not Engaged and Enrolled/Engaged Coaching Home Pages.

Promo Weblet 1 for Enrolled/Engaged users displays if it contains client-entered content.

Tools core component displays for Enrolled/Not Engaged or Enrolled/Engaged users.

Promo Weblet 2 for Enrolled/Engaged users displays if it contains client-entered content.



Digital Health Assistant (DHA) Check-in Page Weblet Map

The following weblet location map is an example of the Digital Health Assistant Check-in page. The DHA product includes multiple goals (weight loss, tobacco cessation, nutrition, etc.) and supporting activities that the user can select. It can also supplement telephonic Health Coaching, Condition Management, and other future tools. The sponsor-controlled weblet (shown in gray) can be customized and activated as needed.

Where can I find this weblet?Site Manager > Client Node > Tools > Promo Weblets > Health Management Suite (HQ, HMCs) Category> (Add) > Digital Health Assistant Manage Activi-

ties




Sample DHA Check-in PageThe weblet area that is available for site management on the current site’s DHA Check-in Page is highlighted in the example screen below:

DHA Manage Activities weblet location



Health Record (PHR) Lobby Page Weblet Map

The following weblet location map is a typical example of how your Health Record Lobby page displays. Your Health Record page might look different depending upon your higher level sponsor’s specifications. The sponsor-controlled weblet (shown in gray) can be customized and activated as needed.

Where can I find this weblet?Site Manager > Client Node > Tools > Promo Weblets > Health Record

Category > (Add) > Health Record Lobby


Note that only the personal health summaries that have information for the current user will display: Conditions, Medications, Allergies, Surgeries, and Immunizations.



Sample Health Record Lobby PageThe weblet area available for site management on the current site’s Health Record Page is highlighted in the example screen below:



Challenge Lobby Page “Weblet” Map

The following weblet location map is a typical example of how your classic Challenge Lobby page might display. Your classic Challenge Lobby page might look different depending upon your higher level sponsor’s specifications. The sponsor-controlled “weblet” (shown in gray) is not defined in the Promo Weblet tool, but in Challenge Custom Text either at the sponsor level or the individual challenge level.

For more information, refer to the Wellness Challenge Guide. Note that The Invitational challenge is pre-designed; weblets and custom text do not apply.

The classic Challenge weblet on the Lobby Page is defined in Challenge Custom Text rather than in the Promo Weblet tool.



Sample Challenge Lobby PageThe weblet area available for site management on the current site’s classic Challenge Lobby Page is highlighted in the example screen below. The Challenge “weblet” is no longer defined in the Promo Weblets tool, but in classic Challenge Custom Text at the sponsor or individual challenge level.

Classic Challenge “weblet” is defined in Challenge custom text and displays on the Lobby page



Pregnancy Assistant Dashboard Weblet Map

The following weblet location map is an example of the Pregnancy Assistant Dashboard page. The sponsor-controlled weblet (shown in gray) can be customized and activated as needed. It is available in Promo Weblets under the Health Management Suite category (see page 73).

Where can I find this weblet?Site Manager > Client Node > Tools > Promo Weblets > Health Management

Suite Category > (Add) > Pregnancy Assistant: Dashboard




Sample Pregnancy Assistant DashboardThe weblet area that is available for site management on the current site’s Pregnancy Assistant Dashboard is called out in the example screen below:

Pregnancy Assistant Dashboard weblet



Health Concierge Lobby Weblet Map

The following weblet location map is an example of the Health Concierge Lobby page. The sponsor-controlled weblet (shown in gray) can be customized and activated as needed. It is available in Promo Weblets under the Other category (see page 74).

Where can I find this weblet?Site Manager > Client Node > Tools > Promo Weblets > Other Category >

(Add) > Health Concierge




Sample Health Concierge Lobby PageThe weblet area that is available for site management on the current site’s Health Concierge lobby page is called out in the example screen below:

Health Concierge Lobby weblet



Medication Advisor Lobby Weblet Map

The following weblet location map is an example of the Medication Advisor Lobby page. The sponsor-controlled weblet (shown in gray) can be customized and activated as needed.

The weblet is available in Promo Weblets as MedicationCenter under the Other category (see page 74). It applies to both the Medication Advisor and Medication Center tools.


(Add) > Medication Center




Sample Medication Lobby PageThe weblet area that is available for site management on the current site’s Medication Advisor Lobby is called out in the example screen below:

Note that if the site has implemented the Medication Center tool, the same weblet will display on its lobby page as well.

Medication Advisor Lobby weblet



Rewards Lobby Weblet Map

The “Rewards Lobby: Top” promo weblet is available in the Other category of weblets in Site Manager.

The following weblet location map is an example of the Rewards Lobby page. The sponsor-controlled weblet (shown in gray) can be customized and activated as needed.

Note that the All Rewards tab displays on the Rewards lobby if any program is defined as “activity only” with no associated rewards. The FAQs tab displays if FAQ text has been defined; the History tab displays if enabled.


(Add) > Rewards Lobby: Top




Sample Rewards Lobby PageThe weblet area that is available for site management on the current site’s Rewards lobby page is called out in the example screen below:

Rewards Lobby weblet displays above all the tabbed pages



Device & App Connection Center “Weblet” Map

The Device & App Connection Center page has an area at the top where you can configure text that looks like a weblet. The text is configured in the Sponsor Custom Text tool rather than the Promo Weblet Tool.

The following weblet location map is an example of the new Device & App Connection Center page. The sponsor-controlled “weblet” (shown in gray) can be configured from the Sponsor Custom Text tool as needed.

If no custom text is configured for the “weblet” area, it will collapse and not display anything.

Where can I find this “weblet”?Site Manager > Client Node > Tools > Sponsor Custom Text > Device & App

Connection Center > Text ID I9015Please contact your Client Delivery Manager for assistance.



Sample Device & App Connection Center PageThe “weblet” area (configured in Sponsor Custom Text) that is available for site management on the current site’s Device & App Connection Center page is called out in the example screen below:

g


Chapter 3Weblet Settings

Use the Promo Weblets tool to change the content found within your company's promotional weblets. Custom content can include HTML, hyperlinks, and links to WebMD Health Manager tools. Weblets can also be archived or scheduled to activate on a particular date, and they can be passed to lower level sponsors in a distributor model.


• Promo Weblets Tool (page 45)

• Weblet Categories (page 46)

• Selecting a Weblet (page 46)

• Default Weblets (page 48)

• Weblet Maintenance (page 49)

• Using Weblets in a Distributor Model (page 62)

• Adding a Weblet (page 64)

• Custom Client Weblets (page 65)


Promo Weblets Guide Weblet Settings

Promo Weblets Tool

The Promo Weblets tool provides lists of weblets by category for all licensed tools, their current title, location, and whether or not they are set to Live. Live weblets are visible on the site where you are currently logged in (Live or Staging), and are marked in the Live column with a green dot.

For example, when you access the Promo Weblets tool in Site Manager, the list of defined weblets for the Health Assessment Category Group displays by default.

The following information may be displayed for each weblet in the list:

• Live - a green icon in the Live column indicates that the weblet displays on the site’s health portal.Note: A blank space in the Live column indicates that the weblet has been set up but not flagged for display.

• Title - the name defined for the active weblet displays in the Title column. “Update Weblet Name” displays for weblets whose title has not been defined.

• Current Location - this is the system-defined location or description of the weblet. It can help you locate where the weblet will display.

.

Tip: If a category displays no defined weblets on its page and the New Weblet window lists only the default weblet for the category (if any), it is likely that it is not licensed by the current sponsor.

The dropdown list includes all categories, but only those that the client has licensed will display viable weblet options that the current sponsor can edit.



Weblet CategoriesFor ease of maintenance, the weblets have been grouped into several categories on the Promo Weblets tool:

Health AssessmentLogin PageWebMD Health Care Advisor (OOL) - “out of login” for non-registered user accessHome Page - includes Child Home page webletsHealth Management Suite, includes DHA, My Pregnancy, and Health Coach webletsHealth Topics - multiple topics, each of which can have a webletHealth RecordProvider & Treatment SuiteBenefits Management SuiteOther - includes Health Concierge, Challenges, Rewards, misc.

All tool categories display in the dropdown list, but only those that the site has licensed will have viable weblets available for definition. (Exception: If the site has licensed only the WebMD Health Care Advisor out-of-login solution, the list of appropriate weblets displays without a preliminary category list.)

For a complete listing of the weblet category groups, see “Weblets by Category and Location” on page 72.

Custom Client WebletsSites that have implemented the Platinum Plus home page will see a Custom Weblets link at the top of the Promo Weblets tool page.

For location of these weblets, see page 14.

For details of adding and maintaining these weblets, see page 65.

Selecting a Weblet.The weblet list is organized into several categories.

To select a weblet, you must access its category, check for it in the list of already-defined weblets, or check in the list of new weblets, as described in the following steps.

1. Access the Promo Weblets tool: Site Manager > Tools > Promo Weblets.The Login Page list of weblets displays by default.

2. Select the weblet Category you need; Health Topics, for example.



For a complete listing of the weblet category groups, see “Weblets by Category and Location” on page 72.

3. Check the list of previously defined weblets that displays. If available, select the weblet and update it, following the instructions for “Weblet Maintenance” on page 49.

4. If necessary, click Add Weblet and open the list of the category’s available weblets that have not yet been defined.

FYI: In an “out of login” licensed configuration, weblets will be identified by (CCL), i.e. Client Controlled Login. CCL weblets are not used with a standard portal for registered WebMD users.

5. Select the appropriate weblet and define it as needed, following the instructions for “Adding a Weblet” on page 64.

Open the drop-down list to select a weblet category



Default Weblets

The weblet categories in the table below have a default weblet available for definition:

For Health Topics and WebMD Health Care Advisor categories, shown in bold above, the Default Weblet applies to all pages within its category that do not have other weblets already defined. For example, you can define the Health Topics Category Default weblet to display on all topics, except those for which you define specific weblets. If you subsequently define a weblet for a specific page, it supersedes the default weblet text.

Follow the instructions for “Adding a Weblet” on page 64 to add a new default weblet, or for “Weblet Maintenance” on page 49 to update a default weblet after it has been activated. Prior to being defined, the default weblet is the last item in each category’s list of new weblets.

Category Default Weblet

Login Page category Prelogin Page Category Default

WebMD Health Care Advisor (OOL) category

WebMD Health Care Advisor (OOL) Category Default

Home Page category Home Page Category Default

Health Management Suite (HQ, HMOs, LIPs) category

Health Management Suite (HQ, HMCs, LIPs) Category Default

Health Topics category Health Topics Category Default

Health Record category Health Record Category Default

Provider & Treatment Suite category Health Provider and Treatment Suite Category Default

Benefits Management Suite category Benefits Management Suite Category Default

Other category Other Category Default



Weblet Maintenance

To update a weblet that appears in the list of previously-defined weblets, click its title. The Weblet Maintenance window opens where you can edit the weblet content and settings.

The maintenance window includes a number of settings and features for configuring the weblet, including the title and body content.

The following topics describe the tabs, icons, and options that you can use to customize your weblets.

Live, Scheduled, and Archived Tabs

Each weblet has three content tabs: Live, Scheduled, and Archived. Each content tab is used differently by the Promo Weblets tool. In a distributor model, these tabs have additional effects; see “Using Weblets in a Distributor Model” on page 62 for more information.

Tab Description

Live This tab holds the content currently shown on your site in that weblet location. The Allow on Live site check box must be checked so that the content displays to users.

Use the Scheduled tab to activate the weblet on a particular date and replace the Live tab content. At that time, the previous Live content is moved to the Archive tab.



Save, Live, Schedule, and Archive Buttons

Content and settings in each tab must be saved before any changes take effect. The content of each tab can be moved to another tab using the buttons at the bottom of the Weblet Maintenance window. The following table describes the effect of moving content to a different tab.

Allow on Live Site

Use the Allow on Live site check box to display the weblet content to users. Even if the Live tab of a weblet has data, that weblet does not display content to users unless this check box is marked.

If the Scheduled tab activates its content (copies to the Live tab) on a specified date, the content does not display to users unless the check box on the Live tab is marked.

Scheduled This tab is used to replace the current Live content of the weblet on a specific date with the content under the Scheduled tab. For example, if during a specific month you would like to emphasize immunizations, you can create immunization content ahead of time and schedule it to activate on a specific date. This tab must be set to Allow on Live site so that the weblet displays when activated.

Archived The Archive tab is used to store pre-existing content from either the Live or Scheduled tabs so that the previous content is not lost between promotions.

Tab Button Effect at Sponsor Level

Live Archive Content overwrites Archived tab.

Scheduled Archive Content overwrites Archived tab.

Archived Move to Live Content switches with the Live tab content.

Move to Scheduled

Content switches with the Scheduled tab content.



Weblet Content

You can enter weblet content into the Promo Weblet title field and Promo Weblet body field. Most weblets automatically display a bold title in WebMD Health Manager. Basic HTML formatting for paragraphs and line breaks is applied automatically as you enter text. The formatting icons at the top of the body text area can be used to add additional formatting as needed.

Additionally, basic HTML formatting can be added to the body text in Source mode to further customize the weblet. For more information, see “HTML Tags” on page 75.

Most formatting will display its results in the text pane, or you can use the Preview button to view/test the effect of links or targets. For more information, see “Preview Button” on page 61.

Using the Formatting Icons

You can use the formatting icons to apply special effects as follows:

Click to display the HTML formatting applied automatically to the text. In Source mode you can also edit or add HTML for-matting if desired.

Highlight text and click B for Bold, or I for Italic.

Note: You can use the keyboard combination of CTRL-U to underline highlighted text.



Using the Link Icon

You can create a hyperlink in the text of your weblet. To create a hyperlink, do the following:

1. Highlight the text that you want to display as the link.

2. Click the link icon. The window to create a link displays.

Highlight text and click the link icon to set up a targeted link within the weblet; see “Using the Link Icon” on page 52.

Highlight an existing link and select the broken link icon to remove it.

Highlight text and click the numbered list or the bulleted list icons to create a numbered or bulleted list.

Highlight text and select the font size from the drop-down Size list.

Highlight text and select a color from the drop-down color pane.

Anchor the cursor where you want to insert a line break, if necessary, and click the “Return” icon.

Click the popup icon to create an interstitial page for display with a link to an external target. See “Adding an interstitial popup” on page 58.



3. Enter the URL for the link that you want to include in your weblet and click OK.

4. The highlighted text displays as a link.

You can click the Source icon display the html formatting to verify the target of the link.



Linking to a Document in Content Uploader Tool

This section describes how to set up a non-breaking link to a hosted document that has been uploaded to the Materials tab via the Content Uploader tool. The advantage of linking to Content Uploaded documents is that the documents can be updated/replaced without disturbing the links that point to them.

To create a link from a Promo Weblet to an uploaded document, do the following:

1. Access the Content Uploader tool in Site Manager > Materials Tab > Content Uploader:

2. Locate the document you want to link to, and click the Copy Link option that displays below its name:

3. Allow web page access to the Clipboard as needed. A confirmation displays that the link has been copied to the Clipboard.

4. Navigate to the Promo Weblet that is to include the link to the uploaded document. Example: Caregiver Health Topic weblet.

5. Promo Weblet steps:

• Highlight the text to be linked and click the Link icon.



• Select the https// protocol from the drop-down, paste the remainder of the copied Content Uploader link into the Link window and click OK.

• The link is built automatically in the weblet; click Preview to view how the weblet will display.

• Click the linked text in the preview window to verify that it works; the target document displays in the Preview pane.



• Close the preview window and click Save.

• Access the portal as a user and verify the updated weblet behavior.

Linking to Tools within Weblets

Weblets can contain links to WebMD Health Manager tools to provide users a quick, direct link to the tool. Linking to tools requires that you highlight the text in the weblet to be linked and enter the following HTML code in the Link tool:

/start.aspx?toolid=ToolID

Example for Shingles health topic tool id:

/start.aspx?toolid=3063

1. Highlight the text that you want to display as the link.


2. Click the link icon. The window to create a link displays.

3. Do the following:

• Select Protocol <Other>

• Enter the HTML string with the appropriate tool id in the URL field. Example: /start.aspx?toolid=3063 (3063 is the Shingles health topic ID.)

• Click OK.

4. The highlighted text displays as a link.


You can click the Source icon to display the html formatting to verify the target of the link. Note that the tool automatically adds additional HTML code around the string you entered.

Troubleshooting TipsIf a link fails or times out, you can try the following variations:

• Use “startid” in place of “toolid”Example: /start.aspx?startid=3063

• Copy the example string from this PDF, paste it into Notepad, copy/paste the string from Notepad into the weblet link tool and edit as needed. This ensures the correct font and formatting of the text.

Adding an interstitial popup

You can add an interstitial pop-up to your weblet to inform users that the link is taking them to an external site. The pop-up opens a new window on top of the existing page to display an interstitial message.

To add an interstitial pop-up, do the following:

For a list of WebMD Health Manager tools and their Tool IDs, see “List of Tools and Tool IDs” on page 76.

Note: The interstitial popup does not display in weblet Preview mode. Access the UI as a test user and click the external link in the weblet to view the popup that informs you that you are leaving the WebMD site.



1. Highlight the text that will contain the popup link and click the interstitial icon.

2. The Insert Interstitial window displays; it will create both the interstitial popup and the link to the external target.

• Enter the Link Text - example: CDC website

• Enter the external URL, appending it to https:// - example: www.cdc.gov

• Be sure the Show Interstitial check box is checked. (The popup will not display if this box is not selected.)

• Click OK

3. The linked text displays in the weblet.



4. The Source view displays the HTML code that creates the interstitial popup and the external link.

5. Preview the weblet. Note: Clicking the link in Preview mode will take you directly to the external target without displaying the interstitial.

6. Access the UI as the Test User to view the weblet and test the interstitial that displays between clicking the link and continuing to the external site.

Users may see a “secure content” message after clicking Continue (due to the “https://” element in the target URL) but it does not prevent access to the external site.



Preview Button

You can click Preview to open the Preview Weblet dialog box to review the content and presentation of the weblet as it displays in the WebMD Health Manager.

• Click Close to return to the Weblet Maintenance window.



Using Weblets in a Distributor Model

In a distributor model, higher level sponsors directly affect their lower level sponsors’ weblets by setting one of the behavior options for each weblet.

Weblet Behavior Options

Set the behavior option when you create or edit a weblet. These option selections are illustrated in the figure shown below. Each option dictates how the weblet behaves to the lower level sponsor below you.

Each behavior option and its effect on a lower level sponsor are described in the following table. In this context, the terms “client” and “sponsor” are used interchangeably.

Using Each Behavior Setting

• Use the Force the weblet to display for all clients. Clients may not edit it option when the lower level sponsors are similar user populations, or user populations within the same company who should have the same user experience.

• Use the Copy the weblet to all clients but let clients edit their copy option if the user populations are significantly different, or if the lower level sponsors are different companies.

• Use the Copy the weblet only to clients who do not have it. Let clients edit their copy option to send this weblet to sponsors who do not already have the weblet.

Behavior Option Result

Force the weblet to display for all clients. Clients may not edit it.

Lower level sponsors cannot access the weblet.

Lower level sponsors mirror exactly what the higher level sponsor has in the Live and Scheduled tabs.

Copy the weblet to all clients, but let clients edit their copy.

Lower level sponsors can access the weblet in the weblet list.

Lower level sponsors can edit the Live, Scheduled, and Archive tabs of the weblet.

Copy the weblet only to clients who do not have it. Let clients edit their copy.

The weblet is copied to all lower level sponsors who do not already have this weblet.



Moving Tab Content in a Distributor Model

The following table shows the effect of moving content to a different tab within the Weblet Maintenance window at both the higher level sponsor and lower level sponsor levels. This table only applies to the Copy the weblet to all clients but let clients edit their copy option. If the weblet is required for lower level sponsors, they cannot edit it in any way.

Tab Button Higher Level Sponsor Effect

Lower LevelSponsor Effect

Live Save Content and settings are saved.

Content displays to all lower level sponsors. Their Live tab is overwritten.

Preview Content is displayed in a test user environment.

Content is displayed in a test user environment.

Archive Content overwrites data in the Archived tab.

The lower level sponsor’s content is unaffected.

Scheduled Save Content and settings are saved.

Content displays to all lower level sponsors’ Scheduled tabs. They cannot change the activation date.

Preview Content is displayed in a test user environment.


Archive Content overwrites data in the Archived tab.

The lower level sponsor’s content is unaffected.

Archived Preview Content is displayed in a test user environment.


Move to Live

Content switches with content in the Live tab.

Content displays in all lower level sponsor’s Live tabs and their former Live content overwrites their Archived tab.

Move to Scheduled

Content switches with content in the Scheduled tab.

Content displays in all lower level sponsors’ Scheduled tabs and their former Scheduled content overwrites their Archived tab.



Adding a Weblet

You can use the Add Weblet button to add a weblet that is not currently shown in the weblet list. This button can only add weblets that are available to the upper level sponsor and have not been clicked or accessed by the upper level sponsor.

Adding a Weblet1. Click Add Weblet. The Weblet Maintenance window displays.

2. Enter the title in the Promo Weblet title field. 50 characters/numerals maximum.

3. The Allow on Live site option is selected by default. Click this box to deselect it if you are not ready to include the new weblet on the live environment. Otherwise, leave the check box as is.

4. Click the Location drop-down box and select the weblet location.

The Add Weblet button accesses the available weblets that are associated with the current weblet category group.



5. Enter the weblet text in the Promo Weblet body field. See note below on behavior of extensive text.

6. Use the Bold, Italics, Link, Numbered or Bulleted List, Font, Color, Line Break, or Interstitial icons as needed to add formatting to your weblet.

7. Click Preview to review the weblet in a test user environment.

8. Click Insert to finish adding the weblet or click Cancel to disregard your changes.

Custom Client WebletsSites that have implemented the Platinum Plus home page will see a Custom Weblet link at the top of the Promo Weblets tool page.

There are 3 custom weblet locations available on the Platinum Plus home page; see examples on page 14.

Weblet Text ConsiderationsThe Promo Weblet Body area can contain large amounts of text, but be sure to check

how it will look in the User Interface. The weblet does not display slider bars to accommodate lengthy text, it simply expands on the UI page to display its entire

content. We recommend that you use the Test User feature on Staging to view the weblet as it would appear to your population before configuring it on Live.



Add a Custom Weblet

Click the Custom Weblet link to display the page where you can add a new custom weblet:

1. Click the Add New Custom Weblet button. The entry fields display:

2. Select the Weblet ID: 1, 2, or 3 refers to the position of the 3 custom weblets on the Platinum home page.

• 1 - left most weblet, will span the page if no other weblets are defined

• 2 - center weblet, will occupy right half of area if only 2 weblets are defined

• 3 - right most weblet if 3 weblets are defined


3. Enter the Weblet Title.

• Max length = 100 characters

• Text - no HTML

• Displays - above weblet text and graphic (if any)

4. Enter the Weblet Text.

• Max length - 190 with image, 270 without image; including HTML code

• Text - allows the following HTML code

em as in this text is italicized

strong as in this text is bold

p as in This is a paragraph of text

br creates a line break as in 

HTML elements cannot have any attributes defined, to ensure a consistent design with the other elements on the home page

5. Optionally, select a Weblet Image.

• Standard images 1-10 can be used as is with no Integrations work required:

1 - coaching.jpg 6 - nutrition2.jpg

2 - doctor.jpg 7 - outdoor_exercise.jpg

3 - exercise.jpg 8 - stress.jpg


• Image dimensions - 120px wide X 150px tall

• Image format - standard: jpg, png, gif

• Custom images require WebMD Integrations work

6. Optionally, enter the URL the weblet should link to.

• Maximum length - 250 characters

• Relative URLs can target an internal tool; example: /start.aspx?toolid=87

- Best configured to open in a browser in most instances

- Tool ids are listed in Appendix C (page 76)

• Non-relative URLs link to external sites; example: http://www.google.com

- They trigger the “leaving WebMD” interstitial warning

- Best configured to open in a popup

7. Active/Inactive

• Default is Inactive

• Select Active when ready to test (on Staging) or deploy

8. Sub Sponsor Inheritance

4 - exercise2.jpg 9 - stress2.jpg

5 - nutrition.jpg 10 - weight.jpg



• Default: Sub sponsors do not inherit

• Optionally select: Sub sponsors inherit weblet, may overwrite but not edit

• Sub sponsors cannot edit the inherited weblet to inactivate it, but they can overwrite by assigning the inherited weblet’s ID number (1, 2, or 3) to an in-house weblet

9. Pop-up or browser

• Use pop-up for external URLs

• Use browser for relative URLs, in most instances

10. Optionally enter a short description to display on the custom weblet list page within Site Manager.

• Field accepts lengthy text, but does not wrap its display; be fairly brief.

11. Click Save to record the weblet. The saved weblet displays in the Custom Weblets Defined by Current Sponsor area:

12. When activated, the weblet displays on the Platinum Plus Home Page:

Editing a Custom Weblet

You can edit custom weblets that have been defined at the current sponsor level.

1. Click the arrow by the weblet listing in the Custom Weblets Defined by Current Sponsor area:

2. The weblet setup expands:



3. Edit the fields as needed, for example to activate or inactivate the weblet.

4. Click Save. Note that changes may take 10 minutes or more to be visible on the home page.

Overwriting an inherited webletInherited weblets that have been defined at a higher sponsor level and set for inheritance will display in the Custom Weblets Available for Inheritance area.

You cannot edit an inherited weblet to make it inactive but you can replace it with a site-defined weblet with the following steps:

1. Expand the inherited weblet and note its Weblet ID number (1, 2, or 3).

2. Assign the same Weblet ID number to a site-defined weblet.

3. Set the site-defined weblet to Active status, if necessary.


Appendix ALocation Types

This appendix lists weblet descriptions by category with their associated locations and screen mapping. For maps of where weblet location types display on the site, see the referenced pages.

Weblets identified in this appendix as “std” (standard), are designed to display in the WebMD portal accessed by registered users. Weblets identified as “CCL” (Client Controlled Login), are designed to display in a WebMD portal configured for non-registered user access (OOL = Out of Login).

Note that CCL weblets are only available to clients who have licensed that application. Furthermore, clients who have licensed CCL do not have access to the standard weblets.

This section covers the following major topics:

• Health Assessment Weblet Category (page 72)

• Login Page Weblet Category (page 72)

• WebMD Health Care Advisor (OOL) Weblet Category (page 72)

• Home Page Weblet Category (page 72)

• Health Management Suite (HQ, HMCs) Weblet Category (page 72)(includes Health Coach, Digital Health Assistant, and My Pregnancy Assistant)

• Health Topics Weblet Category (page 73)

• Health Record Weblet Category (page 73)

• Provider & Treatment Suite Weblet Category (page 73)

• Benefits Management Suite Weblet Category (page 73)


Promo Weblets Guide Location Types

• Other Weblets Category (page 74)

Weblets by Category and Location

Weblet Location Weblet # Location

Custom Client Weblets

Custom Weblets link displays above the other weblet categories; custom weblets apply to the Platinum Plus home page

1,2,3 see map on page 13

Health Assessment Weblet Category

Health Assessment: Landing Page Incentive see map on page 15

Health Assessment: Results Page Weblet see maps on page 17and page 19

Login Page Weblet Category

Prelogin Page Category Default std

Login Page: Introduction Weblet (Platinum page-single weblet) see map on page 9

WebMD Health Care Advisor (OOL) Weblet Category (not all weblets may display, depending on the site’s configuration)

Nutrition Center - Outside of Login #0

Drug Interaction Checker #0, #2

WebMD Health Care Advisor (CCL) Category Default #0

Home Page Weblet Category

Child Home 1,2,3,4,5,6 The Child Home page displays when the account of a family member of age 6 or younger is accessed. Its weblet layout is the same as that of the standard home page. See map on page 11

Home (including Platinum and Platinum Plus home pages) 1,2,3,4,5,6 see maps on page 11, and page 13

HomePage Category Default

Health Management Suite (HQ, HMCs) Weblet Category



Coaching Lobby: Coaching Enrolled Weblet 1 1 see map on page 24

Coaching Lobby: Coaching Not Enrolled Weblet 1 1 “

Coaching Lobby: Coaching Enrolled Weblet 2 2 “

Coaching Lobby: Coaching Not Enrolled Weblet 2 2 “

Digital Health Assistant: Manage Activities see map on page 28

Note: HMCs (Health Management Centers) now map to corresponding Health Topics; existing HMC weblets do not display.

(HMC) Blood Sugar n/a

(HMC) Cholesterol n/a

(HMC) Exercise n/a

(HMC) Nutrition n/a

(HMC) Safety n/a

(HMC) Stress n/a

(HMC) Substance Use n/a

(HMC) Tobacco Use n/a

(HMC) Weight n/a

Pregnancy Assistant: Dashboard see map on page 34

Health Management Suite (HQ, HMC) Category Default

Health Topics Weblet Category

See list of Health Topics in the Tool ID appendix, page 79 - page 85 see map on page 22

HealthTopics: Health Topics Category Default “

Health Record Weblet Category

Health Record Lobby see map on page 30

Provider & Treatment Suite Weblet Category

Treatment Costs Estimator

Health Provider & Treatment Suite Category Default

Health Provider & Treatment Suite Category Default (CCL)

Benefits Management Suite Weblet Category

Benefits Management Suite Category Default




Other Weblet Category (not all weblets may display, depending on the site’s configuration)

Alcohol Use

Benefits Benefits Page, top right column

Blood Pressure

CCL Home: Top Banner

CCL Home: Left Nav

Coming Soon Page Text

Contests:Ranking Page - Not Used in new Challenge UI; will be retired. Challenge weblet in new UI is defined in Custom Text.

Old UI- Challenge Detail page

Dental Resource Center Displays if ever defined, but non-functional and unavailable from 2011C on

Depression

Eat Right, Live Healthy

Health Concierge: weblet 1 see map on page 36

Health Topics

Little Ones, Big Issues

MedicationCenter [applies to both Medication Advisor and Medication Center]

see Medication Advisor map on page 38

Message Boards

Recipes

Rewards Lobby: Top Rewards Page, top banner

The Monthly Journal

WebMD Learning Series

Welcome

Other Category Default



Appendix BHTML Tags

A number of HTML tags can be entered manually into the Promo Weblet body field to further customize how content displays. The tags are described in the following table.

Effect Tag Code Example

Underline Underline this text.

Paragraph This is a paragraph

Font size, color, and face

</>

Large, red, Arial text.

Text alignment <div align=""></> <div align="center">Center aligned text.</div>

Appendix CTool IDs

Tool IDs are used when creating hyperlinks to tools that are available in WebMD Health Manager. Linking to tools in a weblet requires that you highlight the text to be linked and enter the following HTML code format in the weblet link tool:

/start.aspx?toolid=ToolID#

Example of linking to the Allergy Center (tool id 1): /start.aspx?toolid=1

Troubleshooting TipsIf a link fails or times out, you can try the following variations:

• Use “startid” in place of “toolid”Example: /start.aspx?startid=1

• Copy the string from this PDF, paste it into Notepad, copy/paste the string from Notepad into the weblet and edit as needed. This ensures the correct font and format for the text.

This table lists the available tools and their Tool ID numbers.

List of Tools and Tool IDsNote: These are not all the tool ids, just those that can be used for directed login or links: i.e. Start IDs.

Tool ID Tool Name

8492800 Action Plan

1021 Benefits (to be sunset with 2013C)


Promo Weblets Guide Tool IDs

713 Challenges (Classic)

733 Challenges - The Invitational

378 Child Health Care Visits

12 Child Health Manager

Contests (see Challenges above)

403 Coverage Advisor

8492827 Daily Victory lobby page

60000022 Device and App Connection Center (DACC)

714 Digital Health Assistant (DHA) Tool: My Health AssistantNote: DHA sub-programs such as Exercise and Weight Loss do not support deep linking via tool id. Only the My Health Assistant tool id can be used in that way.

362 Drug Interaction Checker

305 Family Access Center (Family Accounts)

392 Feature Compare

3563 Health Assessment (new HRA with 2013B)

8492777 Health Concierge lobby page

1261 Health Coaching Lobby Page

1230 Health Management Centers Lobby Page - with 2013B, redirects to the Health Management Centers listing within Health Topics

1231 Health Management Centers: Stress - with 2013B, redirects to corresponding Health Topic (Stress Management)

1232 Health Management Centers: Emotional Health - with 2013B, redirects to corresponding Health Topic (Depression)

1233 Health Management Centers: Blood Sugar - with 2013B, redirects to corresponding Health Topic (Diabetes, General)

1234 Health Management Centers: Weight - with 2013B, redirects to corresponding Health Topic (Weight Management)

1235 Health Management Centers: Tobacco Use - with 2013B, redirects to corresponding Health Topic (Stop Smoking, Smoking Cessation)

1236 Health Management Centers: Blood Pressure - with 2013B, redirects to corresponding Health Topic (Hypertension [High Blood Pressure])

1237 Health Management Centers: Exercise

1238 Health Management Centers: Cholesterol - with 2013B, redirects to corresponding Health Topic (High Cholesterol)

1239 Health Management Centers: Alcohol Use - with 2013B, redirects to corresponding Health Topic (Alcohol Use)

Tool ID Tool Name



1240 Health Management Centers: Substance Use - with 2013B, redirects to corresponding Health Topic (Substance Abuse)

1241 Health Management Centers: Safety - with 2013B, redirects to corresponding Health Topic (Safety)

1242 Health Management Centers: Nutrition - with 2013B, redirects to corresponding Health Topic (Nutrition)

1035 Health Notifications page within Health Record - (Condition Management Gaps in Care Notifications)

58 Health Record

340 Health Record QuickStart

1 Health Topic Assessment: Allergy

2 Health Topic Assessment: Anxiety

3 Health Topic Assessment: Arthritis

82 Health Topic Assessment: Asthma

5 Health Topic Assessment: Back & Neck Pain

6 Health Topic Assessment: Breast

397 Health Topic Assessment: Cancer Prevention

10 Health Topic Assessment: Cardiovascular Health

443 Health Topic Assessment: Child Health

13 Health Topic Assessment: Cholesterol

11 Health Topic Assessment: Chronic Fatigue Syndrome

381 Health Topic Assessment: Chronic Pain

15 Health Topic Assessment: Cold & Flu

17 Health Topic Assessment: Depression

333 Health Topic Assessment: Diabetes

398 Health Topic Assessment: Erectile Dysfunction

399 Health Topic Assessment: Eye Health

387 Health Topic Assessment: Fibromyalgia

382 Health Topic Assessment: Hair Loss

22 Health Topic Assessment: Headaches

24 Health Topic Assessment: Heartburn

26 Health Topic Assessment: Hepatitis

29 Health Topic Assessment: Irritable Bowel Syndrome

400 Health Topic Assessment: Kidney Health

Tool ID Tool Name



401 Health Topic Assessment: Memory Health

33 Health Topic Assessment: Men's Health

390 Health Topic Assessment: Men's Infertility

32 Health Topic Assessment: Menopause

37 Health Topic Assessment: Osteoporosis

40 Health Topic Assessment: Premenstrual Syndrome (PMS)

42 Health Topic Assessment: Prostate Health

444 Health Topic Assessment: Senior Health

43 Health Topic Assessment: Sinusitis

386 Health Topic Assessment: Skin Health

45 Health Topic Assessment: Sleep Health

402 Health Topic Assessment: STD

47 Health Topic Assessment: Stress

388 Health Topic Assessment: Weight

50 Health Topic Assessment: Women's Health

389 Health Topic Assessment: Women's Infertility

385 Health Topic Assessment: Yeast Infection

3151 HealthTopics: Abdominal Aortic Aneurism Repair

3150 HealthTopics: Acne

8492610 HealthTopics: Advance Directives

8492671 HealthTopics: Alcohol Use

2994 HealthTopics: Alzheimer’s Disease

2995 HealthTopics: Anemia

2998 HealthTopics: Anxiety

3001 HealthTopics: Arthritis

3003 HealthTopics: Asthma

3000 HealthTopics: Atherosclerosis (Hardening of the Arteries)

3004 HealthTopics: Atrial Fibrillation

3105 HealthTopics: Attention Deficit Disorders

8492672 HealthTopics: Autism

3005 HealthTopics: Back Pain

3125 HealthTopics: Back Surgery (Discectomy and Laminectomy)

3007 HealthTopics: Bipolar Disorder

Tool ID Tool Name



3149 HealthTopics: Birth Control

8492673 HealthTopics: Bladder Cancer

3120 HealthTopics: Blood Gases

3009 HealthTopics: Bone Marrow Transplant

3010 HealthTopics: Breast Cancer

3155 HealthTopics: Breast Health

3017 HealthTopics: C-Section

3011 HealthTopics: Cancer Information

3051 HealthTopics: Cardiac Catheterization and Angiocardiography

3128 HealthTopics: Cardiac Pacemaker or Cardioverter/Defibrillator Surgery

8492674 HealthTopics: Cardiovascular Health

8492675 HealthTopics: Caregivers

3039 HealthTopics: Carotid Endarterectomy

3136 HealthTopics: Carpal Tunnel Release

3015 HealthTopics: Cataract Surgery

8492676 HealthTopics: Celiac Disease

3016 HealthTopics: Cervical Cancer

3103 HealthTopics: Chest X-ray

3018 HealthTopics: Child Health

8492677 HealthTopics: Childhood Obesity

3042 HealthTopics: Chronic Fatigue

3079 HealthTopics: Chronic Obstructive Lung Disease/COPD

3119 HealthTopics: Chronic Pain

3157 HealthTopics: Cold and Flu Lobby

3021 HealthTopics: Colectomy

3013 HealthTopics: Colon Cancer

3022 HealthTopics: Colonoscopy

3023 HealthTopics: Common Cold

8492678 HealthTopics: Complementary and Alternative Medicine

3024 HealthTopics: Constipation

2997 HealthTopics: Coronary Angioplasty (PTCA)

8492679 HealthTopics: Coronary Artery Disease

3026 HealthTopics: Cystic Fibrosis

Tool ID Tool Name



3117 HealthTopics: Deep Vein Thrombosis

604 Health Topics: Dental Care

3028 HealthTopics: Depression

3029 HealthTopics: Dermatitis

3030 HealthTopics: Diabetes

3033 HealthTopics: Diabetic Nephropathy

3034 HealthTopics: Diabetic Retinopathy

3055 HealthTopics: Dialysis

3035 HealthTopics: Diverticulitis

3143 HealthTopics: Ear Infection (Otitis Media)

3037 HealthTopics: Eating Disorders

3094 HealthTopics: Ectopic Pregnancy

3038 HealthTopics: Eczema

3040 HealthTopics: Endometriosis

3041 HealthTopics: Epilepsy

3140 HealthTopics: Erectile Dysfunction

3115 HealthTopics: Esophagectomy

8492680 HealthTopics: Exercise

8492681 HealthTopics: Eye Health

2991 HealthTopics: Fetal Ultrasound

3134 HealthTopics: Fibroid Tumor Removal (Uterine)

3043 HealthTopics: Fibromyalgia

8492682 HealthTopics: Food Allergy

8492683 HealthTopics: Foot Health

3104 HealthTopics: Fungal Nail Infections

3019 HealthTopics: Gallbladder Removal

3139 HealthTopics: Gallstones

3130 HealthTopics: Gastric Bypass

3044 HealthTopics: Gastroesophageal Reflux Disease (GERD)

3045 HealthTopics: Gastrointestinal Bleeding

3046 HealthTopics: Gingivitis

3047 HealthTopics: Glaucoma

2993 HealthTopics: Hair Loss/Alopecia

Tool ID Tool Name



3048 HealthTopics: Headache

3050 HealthTopics: Hearing Loss

3087 HealthTopics: Heart Attack

3025 HealthTopics: Heart Bypass (Coronary Artery Bypass Graft Surgery)

3052 HealthTopics: Heart Failure (Congestive Heart Failure/CHF)

3053 HealthTopics: Heart Transplant

3054 HealthTopics: Heartburn

3056 HealthTopics: Hemorrhoids

3057 HealthTopics: Hepatitis B

3058 HealthTopics: Hepatitis C

3158 HealthTopics: Hepatitis Lobby

3061 HealthTopics: Hernia Repair (Inguinal/Femoral)

3062 HealthTopics: Herpes Simplex

3059 HealthTopics: Hiatal Hernia

3064 HealthTopics: High Cholesterol (Hyperlipidemia)

3145 HealthTopics: Hip Replacement

3108 HealthTopics: Hives

3008 HealthTopics: Home Glucose Monitoring

3065 HealthTopics: Hypertension (High Blood Pressure)

3066 HealthTopics: Hyperthyroidism

8492684 HealthTopics: Hypoglycemia

3067 HealthTopics: Hypothyroidism

3068 HealthTopics: Hysterectomy

3109 HealthTopics: Immunizations

3123 HealthTopics: Implantable Defibrillator

3072 HealthTopics: Inflammatory Bowel Disease (IBD)

3073 HealthTopics: Influenza

3060 HealthTopics: Inguinal Hernia

3152 HealthTopics: Insomnia

2999 HealthTopics: Irregular Heartbeat (Arrhythmia)

3074 HealthTopics: Irritable Bowel Syndrome

3076 HealthTopics: Kidney Disease

3075 HealthTopics: Kidney Stones

Tool ID Tool Name



3077 HealthTopics: Kidney Transplant

3127 HealthTopics: Knee Arthroscopy and Repair

3116 HealthTopics: Knee Replacement

3078 HealthTopics: Leukemia

3165 Health Topics: Lobby Page

63 Health Topic Lobby (same as ID #3165)

8492685 HealthTopics: Low Back Pain

8492686 HealthTopics: Low Vision

3084 HealthTopics: Lumpectomy

3141 HealthTopics: Lung Cancer

3080 HealthTopics: Lupus

8492687 HealthTopics: Lyme Disease

3081 HealthTopics: Lymphoma

8492688 HealthTopics: Macular Degeneration, Age-related (AMD)

3082 HealthTopics: Mammogram

3083 HealthTopics: Mastectomy

8492689 HealthTopics: Medical Error Awareness

3121 HealthTopics: Melanoma

3156 HealthTopics: Men’s Health

3071 HealthTopics: Men’s Infertility

3020 HealthTopics: Menopause

3036 HealthTopics: Menstrual Pain

3147 HealthTopics: Metabolic Syndrome

3118 HealthTopics: Migraine Headaches

3085 HealthTopics: Motion Sickness

3086 HealthTopics: Multiple Sclerosis

3154 HealthTopics: Myringotomy (with Tubes)

2992 HealthTopics: Nasal Allergies

3069 HealthTopics: Normal Newborns

8492690 HealthTopics: Nutrition

3088 HealthTopics: Osteoarthritis

3089 HealthTopics: Osteoporosis

3153 HealthTopics: Ovarian Cancer

Tool ID Tool Name



3135 HealthTopics: Ovarian Cyst Removal

3111 HealthTopics: Pap Test

3090 HealthTopics: Parkinson’s Disease

3091 HealthTopics: Peptic Ulcers

3113 HealthTopics: Peripheral Vascular Disease/Peripheral Atherosclerotic Disease

3142 HealthTopics: Pharyngitis (Sore Throat)

8492691 HealthTopics: Physical Therapy

3095 HealthTopics: PMS

3092 HealthTopics: Pneumonia

3093 HealthTopics: Polycystic Ovary Syndrome (PC)

8492692 HealthTopics: Postpartum Depression

3137 HealthTopics: Pregnancy

3138 HealthTopics: Premature Newborns

3133 HealthTopics: Prostate Biopsy

3144 HealthTopics: Prostate Cancer

3006 HealthTopics: Prostate Enlargement/Benign Prostatic Hypertrophy

8492693 HealthTopics: Prostate Health

3096 HealthTopics: Prostatectomy

3097 HealthTopics: Psoriasis

3002 HealthTopics: Rheumatoid Arthritis

3098 HealthTopics: Root Canal

8492694 HealthTopics: Safety

8492695 HealthTopics: Scoliosis

3049 HealthTopics: Senior Health

3063 HealthTopics: Shingles

3124 HealthTopics: Shoulder Repair

3126 HealthTopics: Shoulder Replacement

8492696 HealthTopics: Sickle Cell Anemia

3100 HealthTopics: Sinusitis

3014 HealthTopics: Skin Cancer

8492697 HealthTopics: Skin Health

8492705 HealthTopics: Sleep Health

3101 HealthTopics: Spinal Fusion

Tool ID Tool Name



3099 HealthTopics: STDs

3114 HealthTopics: Stop Smoking/Smoking Cessation

8492527 HealthTopics: Stress Management

3102 HealthTopics: Stroke

8492698 HealthTopics: Substance Abuse

8492699 HealthTopics: Temporomandibular Joint Pain Syndrome (TMJ)

3131 HealthTopics: Tonsillectomy and Adenoidectomy

3027 HealthTopics: Tooth Decay (Caries)

3146 HealthTopics: Tubal Ligation (Tube Tying)

3031 HealthTopics: Type 1 Diabetes

3032 HealthTopics: Type 2 Diabetes

2996 HealthTopics: Unstable Angina (Chest Pain)

3106 HealthTopics: Urinary Incontinence

3132 HealthTopics: Urinary Incontinence Repair

3107 HealthTopics: Urinary Tract Infection

3122 HealthTopics: Uterine Cancer

3148 HealthTopics: Vaginal Delivery

3012 HealthTopics: Vaginal Yeast Infection

3129 HealthTopics: Valve Replacement and Repair

3110 HealthTopics: Vasectomy

8492528 HealthTopics: Weight Management

3112 HealthTopics: Women’s Health

3070 HealthTopics: Women’s Infertility

62 Healthcare Visits

1004 Health Assessment

550 Hospital Advisor

312 Interests

733 The Invitational Challenge

1251 Lifestyle Improvement Programs (sunset as of 2013A, except by special arrangements)

1329 Lifestyle Improvement Programs: Emotional Health

1252 Lifestyle Improvement Programs: Exercise

1253 Lifestyle Improvement Programs: Nutrition

Tool ID Tool Name



1254 Lifestyle Improvement Programs: Smoking Cessation

1255 Lifestyle Improvement Programs: Stress Management

1256 Lifestyle Improvement Programs: Weight Management

321 Medical Encyclopedia (Healthwise)

441 Medication Advisor

1028 Message Board Exchanges: Lobby PageNote: Directed login to individual MBEs is not currently supported. Only the MBE Lobby Page tool id can be used with a directed login.

86 Message Center

87 Personal Health Manager Home Page

777 Pregnancy Assistant

978 Retirement Health Care Expense Calculator

384 Rewards

64 Settings

733 The Invitational Challenge

61 The Monthly Journal

8 Tracker: Blood pressure

8492358 Tracker: Blood sugar, fasting

9 Tracker: Blood sugar, non-fasting

1025 Tracker: Body Fat

7 Tracker: Breast Self-exam

8492773 Tracker: Calories Burned

346 Tracker: Child Dirty Diapers

348 Tracker: Child Feedings

343 Tracker: Child Height

345 Tracker: Child Naps

344 Tracker: Child Weight

347 Tracker: Child Wet Diapers

14 Tracker: Cholesterol (Total/LDL/HDL)

16 Tracker: Colorectal Screen

18 Tracker: Diet

20 Tracker: Exercise

8492537 Tracker: Eye Exam

Tool ID Tool Name



8492538 Tracker: Foot Exam

8492548 Tracker: Forced Expiratory Volume

23 Tracker: Heart Rate, resting

28 Tracker: Height

25 Tracker: Hemoglobin A1c

8492540 Tracker: High Blood Sugar

60000042 Tracker: Hours of Sleep/Day

8492539 Tracker: Low Blood Sugar

31 Tracker: Mammogram

8492811 Tracker: Medication

8492750 Tracker: Mood

38 Tracker: Pain

39 Tracker: Pap Smear

34 Tracker: Peak Expiratory Flow

358 Tracker: Prostate Cancer Screening

8492839 Tracker: Rescue Inhaler Use

8492545 Tracker: Steps

48 Tracker: Stress

8492795 Tracker: Tobacco Use

36 Tracker: Triglycerides

8492536 Tracker: Urine Protein Level

1026 Tracker: Waist Measurement

49 Tracker: Weight

69 Trackers

587 Treatment Cost Estimator

1027 WebMD Health Alerts

603 WebMD Interactives

526 WebMD Learning Series

525 WebMD Symptom Checker

711 WebMD Video

Tool ID Tool Name


Appendix DSpanish Weblets

When your site implements WebMD applications that have been translated into Spanish, existing weblets are also translated into Spanish. Currently two Spanish packages are available for purchase within the WebMD portal configuration: a core set of applications in Spanish and an extended offering in Spanish. Additional applications may be translated in the future.

Core Spanish applications that involve weblets include:

• Online HA

• User Registration (login pages)

• Home page

• Health Management Centers, excepting Message Boards and Trackers

Extended Spanish applications that involve weblets include:

• Treatment Cost Advisor

• Coverage Advisor with Feature Compare

This is not an exhaustive list, and more opportunities for weblets in Spanish will become available as additional applications are translated and adopted.

This appendix is designed to provide you with the information you need to do the following:

• Convert existing custom weblets to Spanish when Spanish applications are implemented

• Add custom weblets in English and have them translated to Spanish

• Add English-only or Spanish-only custom weblets

• Enter/edit custom weblets in Spanish


Promo Weblets Guide Spanish Weblets

Quick Reference Steps

The table below provides a quick listing of the steps required to perform common tasks associated with Spanish weblets. If you need more information or screen samples, see the referenced pages.

Step Procedure Reference/Page

Convert Existing Customized Weblets This assumes that you are implementing Core and/or Extended Spanish Support applications and that customized weblets already exist in English. This task may be performed by the client or by WebMD as determined by the scope of the implementation.

1. Identify the applications that are newly available in Spanish on your system

2. Log in as a user.

3. Within a target application, view a page in English that has a customized weblet.

See “Triggering a Weblet Translation” on page 95.

4. Click En Espanol to view the page in Spanish; the customized weblet displays in English.

Note: Viewing the page in Spanish, even though the weblet still displays in English, causes the weblet to be queued for translation.

5. Repeat steps 3 and 4 for each page in Spanish that has a customized weblet.

Tip: You can optionally go directly to the Spanish page to queue the weblet for translation, without viewing the English page first.

6. After 24 hours (or as your Client Advisor indicates) view the Spanish pages to verify that the customized weblets have been translated and now display in Spanish.

Add or Edit a custom weblet for translationThis assumes that you are entering or editing a customized weblet that is to display on both the English and Spanish pages, with no difference in text, links, or references.

1. In Site Manager, select Tools > Promo Weblets

2. Select a weblet category that has a Spanish application.

Refer to Core and Extended Spanish applications on page 88.

3. Add or edit a weblet, selecting All as the Language option.

See “All Languages” on page 92.

4. Enter and save the weblet text in English.

5. Log in as a user and view the weblet on the Spanish page; it displays in English.




6. After 24 hours, verify that the weblet has been translated and now displays in Spanish.

Add an English-only webletThis assumes that you are entering or editing a customized weblet (where there is a corresponding Spanish page) that is to appear only on the English page or that will have a different version in Spanish.


2. Select the appropriate weblet category. Refer to Core and Extended Spanish applications on page 88.

3. Add or edit a weblet, selecting English as the Language option.

See “English Only Weblets” on page 93.


5. Verify that the weblet appears only on the English page and not on the Spanish equivalent page.

Add a Spanish-only weblet for translationThis assumes that you are entering or editing a customized weblet for a Spanish page that will differ from the version on the English page, or where there will be no weblet on the English page.



3. Add or edit a weblet in English, selecting Spanish as the Language option.

See “Spanish Only Weblets” on page 93.

4. Check the Requires Translation check box.


6. Verify that this version of the weblet does not display on the English page.

7 View the weblet (in English) on the Spanish page.


8. After 24 hours, verify that the Spanish page displays the weblet in Spanish.

Add or edit a weblet in SpanishThis assumes that you are entering a customized weblet in Spanish or editing a weblet that was previously entered in Spanish.






3. Add or edit a weblet in Spanish, selecting Spanish as the Language option.

See “Working in Spanish” on page 95.

4. Leave the Requires Translation check box blank bypass translation.

5. Verify that the weblet displays the new or edited Spanish on the Spanish page.




Weblet Language Options in Site Manager

When you implement the Core and/or any of the Extended Spanish Support modules, the Promo Weblets tool in Site Management automatically displays a list of languages that you can choose for your weblets. Currently the options include All, English, and Spanish.

Note that the language option list box displays for all weblets, even though only certain ones pertain to applications that have been translated. This allows maximum flexibility to accommodate weblet translation in additional applications that will be made available in Spanish (or other languages) in the future.

All Languages

To add or edit a weblet that will have the same content on both the English and Spanish pages, do the following:

1. Log in to Site Manager and choose Tools > Promo Weblets.

2. Select a weblet category.

3. Select an existing weblet or add a new weblet that can display on a Spanish page.

4. In the Language list, select All. This is the default. All indicates that your entries (in English) apply to the weblet when translated into all other available languages.

5. Make your entries and save them.

6. Queue the weblet for translation; see “Triggering a Weblet Translation” on page 95



English Only Weblets

This option allows you to enter an English weblet that will not display at all on an equivalent Spanish page.

For example, on the English page you may want the weblet to refer to another tool or module that is not available yet in Spanish. On the corresponding Spanish page, you can define a Spanish-only weblet that does not refer to the unavailable features.




4. In the Language list, select English. This indicates that your entries apply to the weblet only on the English page. The weblet will not be eligible for translation.


6. Verify that the weblet displays on the English page only.

Spanish Only Weblets





3. Select an existing weblet or add a new weblet that can display on a Spanish page. It can be a weblet that was previously saved as English-only, allowing you to create a Spanish-only version of it as well.

4. In the Language list, select Spanish. This indicates that your entries apply to the weblet only on the Spanish page. The system allows you to create a separate instance of the same weblet as long each is flagged for a specific language only.

5. When you select Spanish as the language, a Requires Translation check box displays. Do one of the following regarding translation of the weblet:

• If you want this weblet to be eligible for translation, check the Requires Translation check box. This is the norm if you enter text in English.

• If you want the weblet to display as is on the Spanish page, whether you enter text in Spanish or English, leave the Requires Translation check box blank. The weblet will not go through translation.


7. Queue the weblet for translation if appropriate; see “Triggering a Weblet Translation” on page 95



Working in Spanish

You can work in Spanish to enter weblets, or to edit weblets that have previously been entered in Spanish, without going through the translation process.




4. In the Language list, select Spanish. This indicates that your entries apply to the weblet only on the Spanish page.

5. Make your text entries in Spanish, which can include pasting text from other sources.

6. Leave the Requires Translation check box blank. The weblet will display as is without translation.

7. Save your entries.

Note that weblets display in Site Manager in the language in which they were entered. If a weblet was entered in English and subsequently translated, it will be available in the Promo Weblets tool only in English.

Triggering a Weblet TranslationCustomized weblets are queued for translation by viewing them (in English) on the translated application page (Spanish).



Do the following to queue a customized weblet for automatic translation after it has been entered or edited in English:

1. Log in to the WebMD Benefits Manager as a user.

2. Do one of the following:

• Optionally, access the English page to verify the English version of the weblet. Then click En Espanol to display the equivalent page in Spanish.

• Or, if desired, skip the English page and go directly to the Spanish page.

3. Verify that the weblet displays in English on the Spanish page. This action of viewing English on a translated (Spanish) page triggers the weblet to be queued for translation.

4. In 24 hours, access the Spanish page and verify that the weblet now displays in Spanish.


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