promoting staff’s enthusiasm and participation workshop b by swire properties community ambassador...
TRANSCRIPT
![Page 1: Promoting Staff’s Enthusiasm and Participation Workshop B by Swire Properties Community Ambassador Miranda Szeto, Bobo Leung 21 June 2002](https://reader036.vdocument.in/reader036/viewer/2022062421/56649dbc5503460f94aaef52/html5/thumbnails/1.jpg)
Promoting Staff’s Enthusiasm Promoting Staff’s Enthusiasm and Participationand Participation
Workshop BWorkshop B
by Swire Properties Community AmbassadorMiranda Szeto, Bobo Leung
21 June 2002
![Page 2: Promoting Staff’s Enthusiasm and Participation Workshop B by Swire Properties Community Ambassador Miranda Szeto, Bobo Leung 21 June 2002](https://reader036.vdocument.in/reader036/viewer/2022062421/56649dbc5503460f94aaef52/html5/thumbnails/2.jpg)
• How we start?
• How to promote staff’s enthusiasm and participation?
• Sharing session
AgendaAgenda
![Page 3: Promoting Staff’s Enthusiasm and Participation Workshop B by Swire Properties Community Ambassador Miranda Szeto, Bobo Leung 21 June 2002](https://reader036.vdocument.in/reader036/viewer/2022062421/56649dbc5503460f94aaef52/html5/thumbnails/3.jpg)
How we start?How we start?
Why?
– Our company’s core value is social responsibility
• we have been donating in cash / in kind regularly to various organizations
– Solid support from top management
• our biggest asset : STAFF• we believe we can do more!
![Page 4: Promoting Staff’s Enthusiasm and Participation Workshop B by Swire Properties Community Ambassador Miranda Szeto, Bobo Leung 21 June 2002](https://reader036.vdocument.in/reader036/viewer/2022062421/56649dbc5503460f94aaef52/html5/thumbnails/4.jpg)
How we start?How we start?
How?
• established in May 2001• grows from 43 to 89
– plus affiliates from family members + friends
• 4 functional teams– Program + Promotion + Training + Accounts
• Goal: at least 1 service / month
![Page 5: Promoting Staff’s Enthusiasm and Participation Workshop B by Swire Properties Community Ambassador Miranda Szeto, Bobo Leung 21 June 2002](https://reader036.vdocument.in/reader036/viewer/2022062421/56649dbc5503460f94aaef52/html5/thumbnails/5.jpg)
How we start?How we start?
What?
• Primary service targets– elderly– underprivileged children or families
• No. of services being rendered – 15
• Our mileage– 1,373 service hrs (as of May 2002)
![Page 6: Promoting Staff’s Enthusiasm and Participation Workshop B by Swire Properties Community Ambassador Miranda Szeto, Bobo Leung 21 June 2002](https://reader036.vdocument.in/reader036/viewer/2022062421/56649dbc5503460f94aaef52/html5/thumbnails/6.jpg)
Our involvement
Computer teaching Hair cutting
Environmental outingFlower Show Visit
![Page 7: Promoting Staff’s Enthusiasm and Participation Workshop B by Swire Properties Community Ambassador Miranda Szeto, Bobo Leung 21 June 2002](https://reader036.vdocument.in/reader036/viewer/2022062421/56649dbc5503460f94aaef52/html5/thumbnails/7.jpg)
How we start?How we start?
What?
• Primary service targets– elderly– underprivileged children or families
• No. of services being rendered – 15
• Our mileage– 1,373 service hrs (as of May 2002)
![Page 8: Promoting Staff’s Enthusiasm and Participation Workshop B by Swire Properties Community Ambassador Miranda Szeto, Bobo Leung 21 June 2002](https://reader036.vdocument.in/reader036/viewer/2022062421/56649dbc5503460f94aaef52/html5/thumbnails/8.jpg)
How to promote Staff’s How to promote Staff’s Enthusiasm and Participation?Enthusiasm and Participation?
![Page 9: Promoting Staff’s Enthusiasm and Participation Workshop B by Swire Properties Community Ambassador Miranda Szeto, Bobo Leung 21 June 2002](https://reader036.vdocument.in/reader036/viewer/2022062421/56649dbc5503460f94aaef52/html5/thumbnails/9.jpg)
Escalate up the Escalate up the ladderladder
Awareness
Interest
Participation
Enthusiasm
![Page 10: Promoting Staff’s Enthusiasm and Participation Workshop B by Swire Properties Community Ambassador Miranda Szeto, Bobo Leung 21 June 2002](https://reader036.vdocument.in/reader036/viewer/2022062421/56649dbc5503460f94aaef52/html5/thumbnails/10.jpg)
Awareness
A cognitive stage– provide information + knowledge
survey
through mass “advertising”
by multiple channels
in-house newsletter
email, intranet, notice board
words of mouth
![Page 11: Promoting Staff’s Enthusiasm and Participation Workshop B by Swire Properties Community Ambassador Miranda Szeto, Bobo Leung 21 June 2002](https://reader036.vdocument.in/reader036/viewer/2022062421/56649dbc5503460f94aaef52/html5/thumbnails/11.jpg)
![Page 12: Promoting Staff’s Enthusiasm and Participation Workshop B by Swire Properties Community Ambassador Miranda Szeto, Bobo Leung 21 June 2002](https://reader036.vdocument.in/reader036/viewer/2022062421/56649dbc5503460f94aaef52/html5/thumbnails/12.jpg)
Awareness
A cognitive stage– provide information + knowledge
survey
through mass “advertising”
by multiple channels
email, intranet, notice board
![Page 13: Promoting Staff’s Enthusiasm and Participation Workshop B by Swire Properties Community Ambassador Miranda Szeto, Bobo Leung 21 June 2002](https://reader036.vdocument.in/reader036/viewer/2022062421/56649dbc5503460f94aaef52/html5/thumbnails/13.jpg)
![Page 14: Promoting Staff’s Enthusiasm and Participation Workshop B by Swire Properties Community Ambassador Miranda Szeto, Bobo Leung 21 June 2002](https://reader036.vdocument.in/reader036/viewer/2022062421/56649dbc5503460f94aaef52/html5/thumbnails/14.jpg)
Awareness
A cognitive stage– provide information + knowledge
survey
through mass “advertising”
by multiple channels
in-house newsletter
email, intranet, notice board
words of mouth
![Page 15: Promoting Staff’s Enthusiasm and Participation Workshop B by Swire Properties Community Ambassador Miranda Szeto, Bobo Leung 21 June 2002](https://reader036.vdocument.in/reader036/viewer/2022062421/56649dbc5503460f94aaef52/html5/thumbnails/15.jpg)
Interest
• Matching– align service target and activities with
member’s preference
• Independence– no management interference yet management
support– create sense of ownership
• Affiliates– welcome friends and family members
![Page 16: Promoting Staff’s Enthusiasm and Participation Workshop B by Swire Properties Community Ambassador Miranda Szeto, Bobo Leung 21 June 2002](https://reader036.vdocument.in/reader036/viewer/2022062421/56649dbc5503460f94aaef52/html5/thumbnails/16.jpg)
Participation
• Goal setting– share the same goal
• Know your service target– understand/meet the organizer
• Training– get prepared with the right skill equipped
• Evaluation – further improvement
![Page 17: Promoting Staff’s Enthusiasm and Participation Workshop B by Swire Properties Community Ambassador Miranda Szeto, Bobo Leung 21 June 2002](https://reader036.vdocument.in/reader036/viewer/2022062421/56649dbc5503460f94aaef52/html5/thumbnails/17.jpg)
Enthusiasm
• Building team spirit– team identity (e.g. uniform, logo etc) – annual gathering
• Strengthening communications– e.g. regular ambassador news
• Showing recognition / appreciation– social responsibility awards– certificate of voluntary service
![Page 18: Promoting Staff’s Enthusiasm and Participation Workshop B by Swire Properties Community Ambassador Miranda Szeto, Bobo Leung 21 June 2002](https://reader036.vdocument.in/reader036/viewer/2022062421/56649dbc5503460f94aaef52/html5/thumbnails/18.jpg)
![Page 19: Promoting Staff’s Enthusiasm and Participation Workshop B by Swire Properties Community Ambassador Miranda Szeto, Bobo Leung 21 June 2002](https://reader036.vdocument.in/reader036/viewer/2022062421/56649dbc5503460f94aaef52/html5/thumbnails/19.jpg)
Enthusiasm
• Building team spirit– team identity (e.g. uniform, logo etc) – annual gathering
• Strengthening communications– e.g. regular ambassador news
• Showing recognition / appreciation– social responsibility awards– certificate of voluntary service
![Page 20: Promoting Staff’s Enthusiasm and Participation Workshop B by Swire Properties Community Ambassador Miranda Szeto, Bobo Leung 21 June 2002](https://reader036.vdocument.in/reader036/viewer/2022062421/56649dbc5503460f94aaef52/html5/thumbnails/20.jpg)
WIN WIN
Corporate
Volunteer
Team
WIN
Corporation
ALL WIN SITUATION
![Page 21: Promoting Staff’s Enthusiasm and Participation Workshop B by Swire Properties Community Ambassador Miranda Szeto, Bobo Leung 21 June 2002](https://reader036.vdocument.in/reader036/viewer/2022062421/56649dbc5503460f94aaef52/html5/thumbnails/21.jpg)
THANK YOU VERY MUCH
![Page 22: Promoting Staff’s Enthusiasm and Participation Workshop B by Swire Properties Community Ambassador Miranda Szeto, Bobo Leung 21 June 2002](https://reader036.vdocument.in/reader036/viewer/2022062421/56649dbc5503460f94aaef52/html5/thumbnails/22.jpg)
Sharing Session