property management software - saimgs.com · march 2017 4 introduction this frontrunners analysis...
TRANSCRIPT
uml
PROPERTY MANAGEMENT SOFTWAREMarch 2017
CONTENTS46
Introduction
Defining Property Management Software
The Quadrant
Property Management Frontrunners Index
Runners Up
Methodology Basics
78
3438
FRONTRUNNERS9 ResMan
10 Buildium
11 RentManager
12 AppFolioPropertyManager
13 RentecDirect
14 ProLeaseLeaseAdmin
15 MRIResidentialManagement
16 TENANT File
17 Propertyware
18 PropertyMatrix
19 CondoManager
20 SimplifyEmPropertyManagement
21 TotalManagement
22 TenantCloud
23 MRICommercialManagement
24 YardiGenesissup2
25 Hemlane
26 QuickenRentalPropertyManager
27 RentPost
28 TOPS [ONE]
29 LandlordTracksManagementSoftware
30 PropertyBoulevard
31 PropertyManagerCloud
32 TrueRent
33 SKYLINESoftware
4M A R C H 2 0 1 7
INTRODUCTION
This FrontRunners analysis is a data-driven assessment identifying products in the Property
Management software market that offer the best capability and value for small businesses For a given market products are evaluated and given a score for the capability (x-axis) and value (y-axis) they bring to users FrontRunners then plots the top 25-30 products in a quadrant format
In the Property Management FrontRunners infographic the Capability axis starts at 270 and ends at 450 while the Value axis starts at 270 and ends at 450
To be considered for the Property Management FrontRunners a product needed a minimum of 10 user reviews a minimum capability user rating score of 225 and a minimum value user rating score of 225 In most cases we evaluate hundreds of products and feature only 20-30 as FrontRunners thus all products that qualify as FrontRunners are top performing products in their market
I N T R O D U C T I O N
5M A R C H 2 0 1 7
Each product falls within a designated quadrant based on their axis scores Dependent on the specific needs of the software buyer a product placed in any quadrant category could be a good fit
QUADRANT CATEGORIES
raquo UpperRight=LeadersLeaders are all-around strong products They offer the highest value and capability in that market
raquo UpperLeft=Masters Masters may have fewer capabilities but end users value those capabilities highly Depending on the functionality needed a product positioned in the Masters quadrant might be a better option to consider than products positioned in other quadrants
raquo LowerRight=Pacesetters Pacesetters may offer a strong set of capabilities but are not rated as high on value For example a Pacesetter might have a breadth of functionality at a higher price point
raquo LowerLeft=Contenders Contenders are strong-performing products that have not yet achieved the value and capability of the products in the other quadrants For example products in this quadrant may be more suited for companies that need more specialized functionality that comes at a price
6M A R C H 2 0 1 7
PropertyManagementsoftware helps property managers oversee their daily operations
providing a centralized location where managers with multiple properties can view all of them at once
Software Advicersquos FrontRunners quadrant is focused on the North American Property Management software market We identify this set of core capabilities for the Property Management software category tenantandleasetracking
In addition we identify several related features that organizations purchasing Property Management software may also need or wish to consider accounting maintenance management budgeting and forecasting tenant portal contact management credit check insurance management landlord database late fee calculation online payments owner portal portfolio management tax management vacancy tracking and website management
DEFINING PROPERTY MANAGEMENT SOFTWARE
7M A R C H 2 0 1 7
THE QUADRANT
Masters Leaders
Contenders PacesettersCapability Score
Valu
e Sc
ore
ResMan
Buildium
Rent ManagerAppFolio Property Management
PropertywareTENANT File
MRI Residential Management
ProLease Lease Admin
Rentec Direct
Condo Manager
Yardi Genesissup2
Property Matrix
RentPost
Total Management
TenantCloud
SimplifyEM Property Management
LandlordTracksManagement Software
PropertyBoulevard
TrueRent
Quicken RentalProperty Manager
Hemlane
SKYLINESoftware
PropertyManagerCloud
TOPS [ONE]
MRI CommercialManagement
All products that qualify as FrontRunners are top performing
products in their market
8M A R C H 2 0 1 7
PROPERTY MANAGEMENT FRONTRUNNERS INDEX
9 ResMan
10 Buildium
11 RentManager
12 AppFolioPropertyManager
13 RentecDirect
14 ProLeaseLeaseAdmin
15 MRIResidentialManagement
16 TENANT File
17 Propertyware
18 PropertyMatrix
19 CondoManager
20 SimplifyEmPropertyManagement
21 TotalManagement
22 TenantCloud
23 MRICommercialManagement
24 YardiGenesissup2
25 Hemlane
26 QuickenRentalPropertyManager
27 RentPost
28 TOPS [ONE]
29 LandlordTracksManagementSoftware
30 PropertyBoulevard
31 PropertyManagerCloud
32 TrueRent
33 SKYLINESoftware
9
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDRESMAN
QUADRANT PLACEMENT LEADERS
442 432
486 489
430 375
360 390
500 270
368 420
390 390
340
470
270
10
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDBUILDIUM
QUADRANT PLACEMENT LEADERS
427 442
429 432
465 452
440 460
490 500
388 370
460 460
390
340
360
11
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDRENT MANAGER
QUADRANT PLACEMENT LEADERS
387 447
407 412
330 482
440 490
220 440
403 470
490 500
410
270
440
12
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDAPPFOLIO PROPERTY MANAGER
QUADRANT PLACEMENT LEADERS
370 438
403 403
250 473
360 500
140 490
423 370
500 490
460
410
320
13
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDRENTEC DIRECT
QUADRANT PLACEMENT LEADERS
376 423
461 474
270 372
320 370
220 460
313 310
370 360
220
270
390
14
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDPROLEASE LEASE ADMIN
QUADRANT PLACEMENT LEADERS
377 397
462 473
230 320
120 440
340 100
355 100
440 420
240
370
370
15
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDMRI RESIDENTIAL MANAGEMENT
QUADRANT PLACEMENT LEADERS
373 389
403 407
305 372
190 410
420 360
380 170
410 440
420
220
470
16
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDTENANT FILE
QUADRANT PLACEMENT LEADERS
365 397
424 471
385 323
360 340
410 270
225 310
340 340
100
360
100
17
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDPROPERTYWARE
QUADRANT PLACEMENT MASTERS
351 395
350 346
290 445
440 470
140 420
415 370
470 470
490
390
310
18
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDPROPERTY MATRIX
QUADRANT PLACEMENT PACESETTERS
396 349
458 454
395 243
420 240
370 190
275 310
240 240
260
260
340
19
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDCONDO MANAGER
QUADRANT PLACEMENT LEADERS
371 370
459 470
330 270
320 260
340 220
235 360
260 260
190
100
390
20
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDSIMPLIFYEM PROPERTY MANAGEMENT
QUADRANT PLACEMENT PACESETTERS
369 341
444 443
405 238
440 100
370 410
183 440
100 190
310
100
220
21
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDTOTAL MANAGEMENT
QUADRANT PLACEMENT MASTERS
318 387
402 412
130 362
120 310
140 470
338 460
310 310
320
220
500
22
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDTENANTCLOUD
QUADRANT PLACEMENT CONTENDERS
345 346
414 427
245 265
270 270
220 340
308 170
270 270
290
210
460
23
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDMRI COMMERCIAL MANAGEMENT
QUADRANT PLACEMENT CONTENDERS
343 343
370 369
270 317
120 360
420 270
360 170
360 370
420
190
470
24
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDYARDI GENESISsup2
QUADRANT PLACEMENT PACESETTERS
362 311
370 352
370 270
270 210
470 260
340 500
210 220
470
440
240
25
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDHEMLANE
QUADRANT PLACEMENT CONTENDERS
342 324
489 498
160 150
220 160
100 160
230 100
160 160
170
490
100
26
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARD
QUICKEN RENTAL PROPERTY MANAGER
QUADRANT PLACEMENT CONTENDERS
301 357
368 368
120 345
100 290
140 360
350 490
290 320
370
320
420
27
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDRENTPOST
QUADRANT PLACEMENT CONTENDERS
336 320
447 479
220 162
220 190
220 100
230 170
190 160
190
440
100
28
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDTOPS [ONE]
QUADRANT PLACEMENT CONTENDERS
318 325
394 364
205 285
190 320
220 390
278 100
320 290
360
170
260
29
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARD
LANDLORDTRACKS MANAGEMENT SOFTWARE
QUADRANT PLACEMENT CONTENDERS
338 288
418 426
410 150
360 120
460 320
105 100
120 120
100
100
100
30
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDPROPERTY BOULEVARD
QUADRANT PLACEMENT CONTENDERS
337 274
402 359
245 188
270 220
220 100
300 170
220 210
270
420
290
31
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDPROPERTY MANAGER CLOUD
QUADRANT PLACEMENT CONTENDERS
325 275
435 402
220 148
220 160
220 160
213 170
160 120
100
490
100
32
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDTRUERENT
QUADRANT PLACEMENT CONTENDERS
278 297
448 457
110 138
120 120
100 220
105 170
120 100
100
100
100
33
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDSKYLINE SOFTWARE
QUADRANT PLACEMENT CONTENDERS
273 286
227 234
290 337
440 420
140 190
350 170
420 410
500
270
210
34M A R C H 2 0 1 7
ProviderslistedasRunnersUpwere considered for inclusion in the quadrant but were ultimately
not included for one or more reasons they did not have enough reviews they did not meet the reviews score minimum they did not meet the ultimate Value and Capability minimum scores or they did not meet our functionality requirements for the market
RUNNERS UP
123Landlordcom
360PropertyManager
365villas
AMTdirect
AngusAnyWhere
ApartmentManagerXP
ARGUSEnterprise
Arthur
Avantio
BarefootAgent
BistroStays
Bookalet
Bookerator
Bookerville
BookingPal
BookingSync
Bookster
Budgetrac
BudgeTracLEAD
CiiRUS
ComVibe
CoStarRealEstateManager
EasyRentalSoftware
EasyStorageSolutions
Entrata
Escapia
EstatePlus
FlatsWire
FrontdeskAnywhere
GENKAN
GreenhousePM
GTMetro
Guesty
Hostaway
35M A R C H 2 0 1 7
Hotelogix
I-ProBookingSystem
In4Suite
InfoTracker
InforPropertyManagement
iPM CRM
IQWAREPMS
iStateSoftPropertyManager
JenarkPropertyManagement
Kigo
Klik
LandlordSidekick
LandlordMax
LeaseEagleforRetail Tenants
LeaseQuery
Leasetool
LeaseWaveSuite
LiveRez
Lodgify
Lodgixcom
LxIWMSandLxLseMod
Magarental
MagpiePropertyManagement
Maisonette
ManageGo
MDSExplorer
MRI Bostonpost
MRISoftware
MyCommunity
MyRent
MyVR
MyVRMS
NoochforLandlords
OneRooftop
OneSite
OnlinePropertyManagementSoftware
OnSitePropertyManager
Orbirental
OwnerReservationscom
Palace
PapayaPodsPro-Management
PCHomes
PHPjabbersVacationRental
Point2PropertyManager
PortfolioManager
PriceLabs
ProNest
PropPMS
PropertifyCloud
36M A R C H 2 0 1 7
PropertyMaintainer
PropertyMeld
PropertyStudio
Property-xRM
Property360
PropertyBoss
PropertyBoulevard
Pruvan
RealEstateScript
RealHomeFinders
RealPage
RealTimeRentalcom
RealtyJuggler
RedSandz
ReflexBooking
RemoteLandlord
RentMagic20
Rentables
Rentals United
Rentberry
Rentivo
RentMonitor
RentPost
Rerun
ResBookPro
Resnexus
RISPropertyManagement
RMS
RNS Vacation Rental Software
RoomKeyPMS
roomMaster
RosmimanIWMS
SakaarREMS
Shiftsuite
Simplified Rental
Skyware
SmartBuildingApps
SmartHousing
SmartPropertySystems
Soft4Leasing
Soft4RealEstate
Spacebase
Spectra
stays
storEDGE
Streamline
TenantFilePropertyManagementSoftware
TenantManagementSoftware
TenantPro
TheProperty
37M A R C H 2 0 1 7
Tokeet
Track
Trekadoo
TurboTenant
Uplisting
VacationRentalScript
VacationRentalSoftware
VacationRentalTrackerPlus
VacationRentPro
VacationsPal
ValencePM
Vi-ProMIS
VillageManagementSoftware
VisualLease
VisualMatrixPMS
VivaRESA
VRManagerPro
Vreasy
WeatherDefender
WebRezPro
YardiStoreAdvantage
YardiStoreEnterprise
YardiVoyager
YesBookit
38M A R C H 2 0 1 7
The FrontRunnersmethodology assesses and calculates a score for products on two primary
dimensions Capability on the x-axis and Value on the y-axis
THE CAPABILITY SCORE IS AN OVERALL WEIGHTED AVERAGE OF SCORES INCLUDING
raquo End-user ratings of one to five stars on the productrsquos functionality
raquo End-user ratings of one to five stars on the productrsquos ease of use
raquo End-user ratings of one to five stars on the productrsquos customer support
raquo A score relative to other products in the market for the productrsquos inclusion of key functionality for the software category
raquo A score relative to other products in the market representing the number of other products that integrate with it
METHODOLOGY BASICS
M E T H O D O L O G Y B A S I C S
39M A R C H 2 0 1 7
THE VALUE SCORE IS AN OVERALL WEIGHTED AVERAGE OF SCORES INCLUDING
raquo End-user ratings of one to five stars on overall satisfaction with the product
raquo End-user ratings of one to five stars on how valuable users consider the product to be relative to its price
raquo End-user ratings of one to five stars on how likely they are to recommend the product to others
raquo A score relative to other products in the market for the size of the productrsquos customer base
raquo A score relative to other products in the market for the number of professionals in the market who have experience with the product (eg users developers administrators)
raquo A score relative to other products in the market representing the total number of user reviews across the three Gartner web properties
raquo A score relative to other products in the market representing the average number of times per month internet users search for the product on Google
M E T H O D O L O G Y B A S I C S
40M A R C H 2 0 1 7
Markets are defined by a core set of functionality and products considered for and included in FrontRunners must offer that core set of functionality Additional related functionality can contribute to the capability score for a product To qualify for consideration in FrontRunners for a software category a product must have a minimum number of unique user-submitted product reviews across the three Gartner Digital Markets web properties softwareadvicecom capterracom and getappcomThe minimum number of reviews required per product may differ by category but will generally be between 10 and 20 unique reviews
uml
- ResMan
- Buildium
- Rent Manager
- AppFolio Property Manager
- Rentec Direct
- ProLease Lease Admin
- MRI Residential Management
- TENANT File
- Propertyware
- Property Matrix
- Condo Manager
- SimplifyEm Property Management
- Total Management
- TenantCloud
- MRI Commercial Management
- Yardi Genesissup2
- Hemlane
- Quicken Rental Property Manager
- RentPost
- TOPS [ONE]
- LandlordTracks Management Software
- Property Boulevard
- Property Manager Cloud
- TrueRent
- SKYLINE Software
- ResMan
- Buildium
- Rent Manager
- AppFolio Property Manager
- Rentec Direct
- ProLease Lease Admin
- MRI Residential Management
- TENANT File
- Propertyware
- Property Matrix
- Condo Manager
- SimplifyEm Property Management
- Total Management
- TenantCloud
- MRI Commercial Management
- Yardi Genesissup2
- Hemlane
- Quicken Rental Property Manager
- RentPost
- TOPS [ONE]
- LandlordTracks Management Software
- Property Boulevard
- Property Manager Cloud
- TrueRent
- SKYLINE Software
- Introduction
- Defining Property Management Software
- The Quadrant
- Property Management Frontrunners Index
- Runners Up
- Methodology Basics
-
CONTENTS46
Introduction
Defining Property Management Software
The Quadrant
Property Management Frontrunners Index
Runners Up
Methodology Basics
78
3438
FRONTRUNNERS9 ResMan
10 Buildium
11 RentManager
12 AppFolioPropertyManager
13 RentecDirect
14 ProLeaseLeaseAdmin
15 MRIResidentialManagement
16 TENANT File
17 Propertyware
18 PropertyMatrix
19 CondoManager
20 SimplifyEmPropertyManagement
21 TotalManagement
22 TenantCloud
23 MRICommercialManagement
24 YardiGenesissup2
25 Hemlane
26 QuickenRentalPropertyManager
27 RentPost
28 TOPS [ONE]
29 LandlordTracksManagementSoftware
30 PropertyBoulevard
31 PropertyManagerCloud
32 TrueRent
33 SKYLINESoftware
4M A R C H 2 0 1 7
INTRODUCTION
This FrontRunners analysis is a data-driven assessment identifying products in the Property
Management software market that offer the best capability and value for small businesses For a given market products are evaluated and given a score for the capability (x-axis) and value (y-axis) they bring to users FrontRunners then plots the top 25-30 products in a quadrant format
In the Property Management FrontRunners infographic the Capability axis starts at 270 and ends at 450 while the Value axis starts at 270 and ends at 450
To be considered for the Property Management FrontRunners a product needed a minimum of 10 user reviews a minimum capability user rating score of 225 and a minimum value user rating score of 225 In most cases we evaluate hundreds of products and feature only 20-30 as FrontRunners thus all products that qualify as FrontRunners are top performing products in their market
I N T R O D U C T I O N
5M A R C H 2 0 1 7
Each product falls within a designated quadrant based on their axis scores Dependent on the specific needs of the software buyer a product placed in any quadrant category could be a good fit
QUADRANT CATEGORIES
raquo UpperRight=LeadersLeaders are all-around strong products They offer the highest value and capability in that market
raquo UpperLeft=Masters Masters may have fewer capabilities but end users value those capabilities highly Depending on the functionality needed a product positioned in the Masters quadrant might be a better option to consider than products positioned in other quadrants
raquo LowerRight=Pacesetters Pacesetters may offer a strong set of capabilities but are not rated as high on value For example a Pacesetter might have a breadth of functionality at a higher price point
raquo LowerLeft=Contenders Contenders are strong-performing products that have not yet achieved the value and capability of the products in the other quadrants For example products in this quadrant may be more suited for companies that need more specialized functionality that comes at a price
6M A R C H 2 0 1 7
PropertyManagementsoftware helps property managers oversee their daily operations
providing a centralized location where managers with multiple properties can view all of them at once
Software Advicersquos FrontRunners quadrant is focused on the North American Property Management software market We identify this set of core capabilities for the Property Management software category tenantandleasetracking
In addition we identify several related features that organizations purchasing Property Management software may also need or wish to consider accounting maintenance management budgeting and forecasting tenant portal contact management credit check insurance management landlord database late fee calculation online payments owner portal portfolio management tax management vacancy tracking and website management
DEFINING PROPERTY MANAGEMENT SOFTWARE
7M A R C H 2 0 1 7
THE QUADRANT
Masters Leaders
Contenders PacesettersCapability Score
Valu
e Sc
ore
ResMan
Buildium
Rent ManagerAppFolio Property Management
PropertywareTENANT File
MRI Residential Management
ProLease Lease Admin
Rentec Direct
Condo Manager
Yardi Genesissup2
Property Matrix
RentPost
Total Management
TenantCloud
SimplifyEM Property Management
LandlordTracksManagement Software
PropertyBoulevard
TrueRent
Quicken RentalProperty Manager
Hemlane
SKYLINESoftware
PropertyManagerCloud
TOPS [ONE]
MRI CommercialManagement
All products that qualify as FrontRunners are top performing
products in their market
8M A R C H 2 0 1 7
PROPERTY MANAGEMENT FRONTRUNNERS INDEX
9 ResMan
10 Buildium
11 RentManager
12 AppFolioPropertyManager
13 RentecDirect
14 ProLeaseLeaseAdmin
15 MRIResidentialManagement
16 TENANT File
17 Propertyware
18 PropertyMatrix
19 CondoManager
20 SimplifyEmPropertyManagement
21 TotalManagement
22 TenantCloud
23 MRICommercialManagement
24 YardiGenesissup2
25 Hemlane
26 QuickenRentalPropertyManager
27 RentPost
28 TOPS [ONE]
29 LandlordTracksManagementSoftware
30 PropertyBoulevard
31 PropertyManagerCloud
32 TrueRent
33 SKYLINESoftware
9
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDRESMAN
QUADRANT PLACEMENT LEADERS
442 432
486 489
430 375
360 390
500 270
368 420
390 390
340
470
270
10
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDBUILDIUM
QUADRANT PLACEMENT LEADERS
427 442
429 432
465 452
440 460
490 500
388 370
460 460
390
340
360
11
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDRENT MANAGER
QUADRANT PLACEMENT LEADERS
387 447
407 412
330 482
440 490
220 440
403 470
490 500
410
270
440
12
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDAPPFOLIO PROPERTY MANAGER
QUADRANT PLACEMENT LEADERS
370 438
403 403
250 473
360 500
140 490
423 370
500 490
460
410
320
13
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDRENTEC DIRECT
QUADRANT PLACEMENT LEADERS
376 423
461 474
270 372
320 370
220 460
313 310
370 360
220
270
390
14
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDPROLEASE LEASE ADMIN
QUADRANT PLACEMENT LEADERS
377 397
462 473
230 320
120 440
340 100
355 100
440 420
240
370
370
15
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDMRI RESIDENTIAL MANAGEMENT
QUADRANT PLACEMENT LEADERS
373 389
403 407
305 372
190 410
420 360
380 170
410 440
420
220
470
16
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDTENANT FILE
QUADRANT PLACEMENT LEADERS
365 397
424 471
385 323
360 340
410 270
225 310
340 340
100
360
100
17
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDPROPERTYWARE
QUADRANT PLACEMENT MASTERS
351 395
350 346
290 445
440 470
140 420
415 370
470 470
490
390
310
18
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDPROPERTY MATRIX
QUADRANT PLACEMENT PACESETTERS
396 349
458 454
395 243
420 240
370 190
275 310
240 240
260
260
340
19
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDCONDO MANAGER
QUADRANT PLACEMENT LEADERS
371 370
459 470
330 270
320 260
340 220
235 360
260 260
190
100
390
20
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDSIMPLIFYEM PROPERTY MANAGEMENT
QUADRANT PLACEMENT PACESETTERS
369 341
444 443
405 238
440 100
370 410
183 440
100 190
310
100
220
21
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDTOTAL MANAGEMENT
QUADRANT PLACEMENT MASTERS
318 387
402 412
130 362
120 310
140 470
338 460
310 310
320
220
500
22
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDTENANTCLOUD
QUADRANT PLACEMENT CONTENDERS
345 346
414 427
245 265
270 270
220 340
308 170
270 270
290
210
460
23
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDMRI COMMERCIAL MANAGEMENT
QUADRANT PLACEMENT CONTENDERS
343 343
370 369
270 317
120 360
420 270
360 170
360 370
420
190
470
24
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDYARDI GENESISsup2
QUADRANT PLACEMENT PACESETTERS
362 311
370 352
370 270
270 210
470 260
340 500
210 220
470
440
240
25
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDHEMLANE
QUADRANT PLACEMENT CONTENDERS
342 324
489 498
160 150
220 160
100 160
230 100
160 160
170
490
100
26
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARD
QUICKEN RENTAL PROPERTY MANAGER
QUADRANT PLACEMENT CONTENDERS
301 357
368 368
120 345
100 290
140 360
350 490
290 320
370
320
420
27
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDRENTPOST
QUADRANT PLACEMENT CONTENDERS
336 320
447 479
220 162
220 190
220 100
230 170
190 160
190
440
100
28
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDTOPS [ONE]
QUADRANT PLACEMENT CONTENDERS
318 325
394 364
205 285
190 320
220 390
278 100
320 290
360
170
260
29
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARD
LANDLORDTRACKS MANAGEMENT SOFTWARE
QUADRANT PLACEMENT CONTENDERS
338 288
418 426
410 150
360 120
460 320
105 100
120 120
100
100
100
30
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDPROPERTY BOULEVARD
QUADRANT PLACEMENT CONTENDERS
337 274
402 359
245 188
270 220
220 100
300 170
220 210
270
420
290
31
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDPROPERTY MANAGER CLOUD
QUADRANT PLACEMENT CONTENDERS
325 275
435 402
220 148
220 160
220 160
213 170
160 120
100
490
100
32
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDTRUERENT
QUADRANT PLACEMENT CONTENDERS
278 297
448 457
110 138
120 120
100 220
105 170
120 100
100
100
100
33
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDSKYLINE SOFTWARE
QUADRANT PLACEMENT CONTENDERS
273 286
227 234
290 337
440 420
140 190
350 170
420 410
500
270
210
34M A R C H 2 0 1 7
ProviderslistedasRunnersUpwere considered for inclusion in the quadrant but were ultimately
not included for one or more reasons they did not have enough reviews they did not meet the reviews score minimum they did not meet the ultimate Value and Capability minimum scores or they did not meet our functionality requirements for the market
RUNNERS UP
123Landlordcom
360PropertyManager
365villas
AMTdirect
AngusAnyWhere
ApartmentManagerXP
ARGUSEnterprise
Arthur
Avantio
BarefootAgent
BistroStays
Bookalet
Bookerator
Bookerville
BookingPal
BookingSync
Bookster
Budgetrac
BudgeTracLEAD
CiiRUS
ComVibe
CoStarRealEstateManager
EasyRentalSoftware
EasyStorageSolutions
Entrata
Escapia
EstatePlus
FlatsWire
FrontdeskAnywhere
GENKAN
GreenhousePM
GTMetro
Guesty
Hostaway
35M A R C H 2 0 1 7
Hotelogix
I-ProBookingSystem
In4Suite
InfoTracker
InforPropertyManagement
iPM CRM
IQWAREPMS
iStateSoftPropertyManager
JenarkPropertyManagement
Kigo
Klik
LandlordSidekick
LandlordMax
LeaseEagleforRetail Tenants
LeaseQuery
Leasetool
LeaseWaveSuite
LiveRez
Lodgify
Lodgixcom
LxIWMSandLxLseMod
Magarental
MagpiePropertyManagement
Maisonette
ManageGo
MDSExplorer
MRI Bostonpost
MRISoftware
MyCommunity
MyRent
MyVR
MyVRMS
NoochforLandlords
OneRooftop
OneSite
OnlinePropertyManagementSoftware
OnSitePropertyManager
Orbirental
OwnerReservationscom
Palace
PapayaPodsPro-Management
PCHomes
PHPjabbersVacationRental
Point2PropertyManager
PortfolioManager
PriceLabs
ProNest
PropPMS
PropertifyCloud
36M A R C H 2 0 1 7
PropertyMaintainer
PropertyMeld
PropertyStudio
Property-xRM
Property360
PropertyBoss
PropertyBoulevard
Pruvan
RealEstateScript
RealHomeFinders
RealPage
RealTimeRentalcom
RealtyJuggler
RedSandz
ReflexBooking
RemoteLandlord
RentMagic20
Rentables
Rentals United
Rentberry
Rentivo
RentMonitor
RentPost
Rerun
ResBookPro
Resnexus
RISPropertyManagement
RMS
RNS Vacation Rental Software
RoomKeyPMS
roomMaster
RosmimanIWMS
SakaarREMS
Shiftsuite
Simplified Rental
Skyware
SmartBuildingApps
SmartHousing
SmartPropertySystems
Soft4Leasing
Soft4RealEstate
Spacebase
Spectra
stays
storEDGE
Streamline
TenantFilePropertyManagementSoftware
TenantManagementSoftware
TenantPro
TheProperty
37M A R C H 2 0 1 7
Tokeet
Track
Trekadoo
TurboTenant
Uplisting
VacationRentalScript
VacationRentalSoftware
VacationRentalTrackerPlus
VacationRentPro
VacationsPal
ValencePM
Vi-ProMIS
VillageManagementSoftware
VisualLease
VisualMatrixPMS
VivaRESA
VRManagerPro
Vreasy
WeatherDefender
WebRezPro
YardiStoreAdvantage
YardiStoreEnterprise
YardiVoyager
YesBookit
38M A R C H 2 0 1 7
The FrontRunnersmethodology assesses and calculates a score for products on two primary
dimensions Capability on the x-axis and Value on the y-axis
THE CAPABILITY SCORE IS AN OVERALL WEIGHTED AVERAGE OF SCORES INCLUDING
raquo End-user ratings of one to five stars on the productrsquos functionality
raquo End-user ratings of one to five stars on the productrsquos ease of use
raquo End-user ratings of one to five stars on the productrsquos customer support
raquo A score relative to other products in the market for the productrsquos inclusion of key functionality for the software category
raquo A score relative to other products in the market representing the number of other products that integrate with it
METHODOLOGY BASICS
M E T H O D O L O G Y B A S I C S
39M A R C H 2 0 1 7
THE VALUE SCORE IS AN OVERALL WEIGHTED AVERAGE OF SCORES INCLUDING
raquo End-user ratings of one to five stars on overall satisfaction with the product
raquo End-user ratings of one to five stars on how valuable users consider the product to be relative to its price
raquo End-user ratings of one to five stars on how likely they are to recommend the product to others
raquo A score relative to other products in the market for the size of the productrsquos customer base
raquo A score relative to other products in the market for the number of professionals in the market who have experience with the product (eg users developers administrators)
raquo A score relative to other products in the market representing the total number of user reviews across the three Gartner web properties
raquo A score relative to other products in the market representing the average number of times per month internet users search for the product on Google
M E T H O D O L O G Y B A S I C S
40M A R C H 2 0 1 7
Markets are defined by a core set of functionality and products considered for and included in FrontRunners must offer that core set of functionality Additional related functionality can contribute to the capability score for a product To qualify for consideration in FrontRunners for a software category a product must have a minimum number of unique user-submitted product reviews across the three Gartner Digital Markets web properties softwareadvicecom capterracom and getappcomThe minimum number of reviews required per product may differ by category but will generally be between 10 and 20 unique reviews
uml
- ResMan
- Buildium
- Rent Manager
- AppFolio Property Manager
- Rentec Direct
- ProLease Lease Admin
- MRI Residential Management
- TENANT File
- Propertyware
- Property Matrix
- Condo Manager
- SimplifyEm Property Management
- Total Management
- TenantCloud
- MRI Commercial Management
- Yardi Genesissup2
- Hemlane
- Quicken Rental Property Manager
- RentPost
- TOPS [ONE]
- LandlordTracks Management Software
- Property Boulevard
- Property Manager Cloud
- TrueRent
- SKYLINE Software
- ResMan
- Buildium
- Rent Manager
- AppFolio Property Manager
- Rentec Direct
- ProLease Lease Admin
- MRI Residential Management
- TENANT File
- Propertyware
- Property Matrix
- Condo Manager
- SimplifyEm Property Management
- Total Management
- TenantCloud
- MRI Commercial Management
- Yardi Genesissup2
- Hemlane
- Quicken Rental Property Manager
- RentPost
- TOPS [ONE]
- LandlordTracks Management Software
- Property Boulevard
- Property Manager Cloud
- TrueRent
- SKYLINE Software
- Introduction
- Defining Property Management Software
- The Quadrant
- Property Management Frontrunners Index
- Runners Up
- Methodology Basics
-
FRONTRUNNERS9 ResMan
10 Buildium
11 RentManager
12 AppFolioPropertyManager
13 RentecDirect
14 ProLeaseLeaseAdmin
15 MRIResidentialManagement
16 TENANT File
17 Propertyware
18 PropertyMatrix
19 CondoManager
20 SimplifyEmPropertyManagement
21 TotalManagement
22 TenantCloud
23 MRICommercialManagement
24 YardiGenesissup2
25 Hemlane
26 QuickenRentalPropertyManager
27 RentPost
28 TOPS [ONE]
29 LandlordTracksManagementSoftware
30 PropertyBoulevard
31 PropertyManagerCloud
32 TrueRent
33 SKYLINESoftware
4M A R C H 2 0 1 7
INTRODUCTION
This FrontRunners analysis is a data-driven assessment identifying products in the Property
Management software market that offer the best capability and value for small businesses For a given market products are evaluated and given a score for the capability (x-axis) and value (y-axis) they bring to users FrontRunners then plots the top 25-30 products in a quadrant format
In the Property Management FrontRunners infographic the Capability axis starts at 270 and ends at 450 while the Value axis starts at 270 and ends at 450
To be considered for the Property Management FrontRunners a product needed a minimum of 10 user reviews a minimum capability user rating score of 225 and a minimum value user rating score of 225 In most cases we evaluate hundreds of products and feature only 20-30 as FrontRunners thus all products that qualify as FrontRunners are top performing products in their market
I N T R O D U C T I O N
5M A R C H 2 0 1 7
Each product falls within a designated quadrant based on their axis scores Dependent on the specific needs of the software buyer a product placed in any quadrant category could be a good fit
QUADRANT CATEGORIES
raquo UpperRight=LeadersLeaders are all-around strong products They offer the highest value and capability in that market
raquo UpperLeft=Masters Masters may have fewer capabilities but end users value those capabilities highly Depending on the functionality needed a product positioned in the Masters quadrant might be a better option to consider than products positioned in other quadrants
raquo LowerRight=Pacesetters Pacesetters may offer a strong set of capabilities but are not rated as high on value For example a Pacesetter might have a breadth of functionality at a higher price point
raquo LowerLeft=Contenders Contenders are strong-performing products that have not yet achieved the value and capability of the products in the other quadrants For example products in this quadrant may be more suited for companies that need more specialized functionality that comes at a price
6M A R C H 2 0 1 7
PropertyManagementsoftware helps property managers oversee their daily operations
providing a centralized location where managers with multiple properties can view all of them at once
Software Advicersquos FrontRunners quadrant is focused on the North American Property Management software market We identify this set of core capabilities for the Property Management software category tenantandleasetracking
In addition we identify several related features that organizations purchasing Property Management software may also need or wish to consider accounting maintenance management budgeting and forecasting tenant portal contact management credit check insurance management landlord database late fee calculation online payments owner portal portfolio management tax management vacancy tracking and website management
DEFINING PROPERTY MANAGEMENT SOFTWARE
7M A R C H 2 0 1 7
THE QUADRANT
Masters Leaders
Contenders PacesettersCapability Score
Valu
e Sc
ore
ResMan
Buildium
Rent ManagerAppFolio Property Management
PropertywareTENANT File
MRI Residential Management
ProLease Lease Admin
Rentec Direct
Condo Manager
Yardi Genesissup2
Property Matrix
RentPost
Total Management
TenantCloud
SimplifyEM Property Management
LandlordTracksManagement Software
PropertyBoulevard
TrueRent
Quicken RentalProperty Manager
Hemlane
SKYLINESoftware
PropertyManagerCloud
TOPS [ONE]
MRI CommercialManagement
All products that qualify as FrontRunners are top performing
products in their market
8M A R C H 2 0 1 7
PROPERTY MANAGEMENT FRONTRUNNERS INDEX
9 ResMan
10 Buildium
11 RentManager
12 AppFolioPropertyManager
13 RentecDirect
14 ProLeaseLeaseAdmin
15 MRIResidentialManagement
16 TENANT File
17 Propertyware
18 PropertyMatrix
19 CondoManager
20 SimplifyEmPropertyManagement
21 TotalManagement
22 TenantCloud
23 MRICommercialManagement
24 YardiGenesissup2
25 Hemlane
26 QuickenRentalPropertyManager
27 RentPost
28 TOPS [ONE]
29 LandlordTracksManagementSoftware
30 PropertyBoulevard
31 PropertyManagerCloud
32 TrueRent
33 SKYLINESoftware
9
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDRESMAN
QUADRANT PLACEMENT LEADERS
442 432
486 489
430 375
360 390
500 270
368 420
390 390
340
470
270
10
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDBUILDIUM
QUADRANT PLACEMENT LEADERS
427 442
429 432
465 452
440 460
490 500
388 370
460 460
390
340
360
11
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDRENT MANAGER
QUADRANT PLACEMENT LEADERS
387 447
407 412
330 482
440 490
220 440
403 470
490 500
410
270
440
12
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDAPPFOLIO PROPERTY MANAGER
QUADRANT PLACEMENT LEADERS
370 438
403 403
250 473
360 500
140 490
423 370
500 490
460
410
320
13
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDRENTEC DIRECT
QUADRANT PLACEMENT LEADERS
376 423
461 474
270 372
320 370
220 460
313 310
370 360
220
270
390
14
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDPROLEASE LEASE ADMIN
QUADRANT PLACEMENT LEADERS
377 397
462 473
230 320
120 440
340 100
355 100
440 420
240
370
370
15
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDMRI RESIDENTIAL MANAGEMENT
QUADRANT PLACEMENT LEADERS
373 389
403 407
305 372
190 410
420 360
380 170
410 440
420
220
470
16
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDTENANT FILE
QUADRANT PLACEMENT LEADERS
365 397
424 471
385 323
360 340
410 270
225 310
340 340
100
360
100
17
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDPROPERTYWARE
QUADRANT PLACEMENT MASTERS
351 395
350 346
290 445
440 470
140 420
415 370
470 470
490
390
310
18
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDPROPERTY MATRIX
QUADRANT PLACEMENT PACESETTERS
396 349
458 454
395 243
420 240
370 190
275 310
240 240
260
260
340
19
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDCONDO MANAGER
QUADRANT PLACEMENT LEADERS
371 370
459 470
330 270
320 260
340 220
235 360
260 260
190
100
390
20
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDSIMPLIFYEM PROPERTY MANAGEMENT
QUADRANT PLACEMENT PACESETTERS
369 341
444 443
405 238
440 100
370 410
183 440
100 190
310
100
220
21
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDTOTAL MANAGEMENT
QUADRANT PLACEMENT MASTERS
318 387
402 412
130 362
120 310
140 470
338 460
310 310
320
220
500
22
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDTENANTCLOUD
QUADRANT PLACEMENT CONTENDERS
345 346
414 427
245 265
270 270
220 340
308 170
270 270
290
210
460
23
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDMRI COMMERCIAL MANAGEMENT
QUADRANT PLACEMENT CONTENDERS
343 343
370 369
270 317
120 360
420 270
360 170
360 370
420
190
470
24
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDYARDI GENESISsup2
QUADRANT PLACEMENT PACESETTERS
362 311
370 352
370 270
270 210
470 260
340 500
210 220
470
440
240
25
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDHEMLANE
QUADRANT PLACEMENT CONTENDERS
342 324
489 498
160 150
220 160
100 160
230 100
160 160
170
490
100
26
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARD
QUICKEN RENTAL PROPERTY MANAGER
QUADRANT PLACEMENT CONTENDERS
301 357
368 368
120 345
100 290
140 360
350 490
290 320
370
320
420
27
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDRENTPOST
QUADRANT PLACEMENT CONTENDERS
336 320
447 479
220 162
220 190
220 100
230 170
190 160
190
440
100
28
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDTOPS [ONE]
QUADRANT PLACEMENT CONTENDERS
318 325
394 364
205 285
190 320
220 390
278 100
320 290
360
170
260
29
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARD
LANDLORDTRACKS MANAGEMENT SOFTWARE
QUADRANT PLACEMENT CONTENDERS
338 288
418 426
410 150
360 120
460 320
105 100
120 120
100
100
100
30
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDPROPERTY BOULEVARD
QUADRANT PLACEMENT CONTENDERS
337 274
402 359
245 188
270 220
220 100
300 170
220 210
270
420
290
31
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDPROPERTY MANAGER CLOUD
QUADRANT PLACEMENT CONTENDERS
325 275
435 402
220 148
220 160
220 160
213 170
160 120
100
490
100
32
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDTRUERENT
QUADRANT PLACEMENT CONTENDERS
278 297
448 457
110 138
120 120
100 220
105 170
120 100
100
100
100
33
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDSKYLINE SOFTWARE
QUADRANT PLACEMENT CONTENDERS
273 286
227 234
290 337
440 420
140 190
350 170
420 410
500
270
210
34M A R C H 2 0 1 7
ProviderslistedasRunnersUpwere considered for inclusion in the quadrant but were ultimately
not included for one or more reasons they did not have enough reviews they did not meet the reviews score minimum they did not meet the ultimate Value and Capability minimum scores or they did not meet our functionality requirements for the market
RUNNERS UP
123Landlordcom
360PropertyManager
365villas
AMTdirect
AngusAnyWhere
ApartmentManagerXP
ARGUSEnterprise
Arthur
Avantio
BarefootAgent
BistroStays
Bookalet
Bookerator
Bookerville
BookingPal
BookingSync
Bookster
Budgetrac
BudgeTracLEAD
CiiRUS
ComVibe
CoStarRealEstateManager
EasyRentalSoftware
EasyStorageSolutions
Entrata
Escapia
EstatePlus
FlatsWire
FrontdeskAnywhere
GENKAN
GreenhousePM
GTMetro
Guesty
Hostaway
35M A R C H 2 0 1 7
Hotelogix
I-ProBookingSystem
In4Suite
InfoTracker
InforPropertyManagement
iPM CRM
IQWAREPMS
iStateSoftPropertyManager
JenarkPropertyManagement
Kigo
Klik
LandlordSidekick
LandlordMax
LeaseEagleforRetail Tenants
LeaseQuery
Leasetool
LeaseWaveSuite
LiveRez
Lodgify
Lodgixcom
LxIWMSandLxLseMod
Magarental
MagpiePropertyManagement
Maisonette
ManageGo
MDSExplorer
MRI Bostonpost
MRISoftware
MyCommunity
MyRent
MyVR
MyVRMS
NoochforLandlords
OneRooftop
OneSite
OnlinePropertyManagementSoftware
OnSitePropertyManager
Orbirental
OwnerReservationscom
Palace
PapayaPodsPro-Management
PCHomes
PHPjabbersVacationRental
Point2PropertyManager
PortfolioManager
PriceLabs
ProNest
PropPMS
PropertifyCloud
36M A R C H 2 0 1 7
PropertyMaintainer
PropertyMeld
PropertyStudio
Property-xRM
Property360
PropertyBoss
PropertyBoulevard
Pruvan
RealEstateScript
RealHomeFinders
RealPage
RealTimeRentalcom
RealtyJuggler
RedSandz
ReflexBooking
RemoteLandlord
RentMagic20
Rentables
Rentals United
Rentberry
Rentivo
RentMonitor
RentPost
Rerun
ResBookPro
Resnexus
RISPropertyManagement
RMS
RNS Vacation Rental Software
RoomKeyPMS
roomMaster
RosmimanIWMS
SakaarREMS
Shiftsuite
Simplified Rental
Skyware
SmartBuildingApps
SmartHousing
SmartPropertySystems
Soft4Leasing
Soft4RealEstate
Spacebase
Spectra
stays
storEDGE
Streamline
TenantFilePropertyManagementSoftware
TenantManagementSoftware
TenantPro
TheProperty
37M A R C H 2 0 1 7
Tokeet
Track
Trekadoo
TurboTenant
Uplisting
VacationRentalScript
VacationRentalSoftware
VacationRentalTrackerPlus
VacationRentPro
VacationsPal
ValencePM
Vi-ProMIS
VillageManagementSoftware
VisualLease
VisualMatrixPMS
VivaRESA
VRManagerPro
Vreasy
WeatherDefender
WebRezPro
YardiStoreAdvantage
YardiStoreEnterprise
YardiVoyager
YesBookit
38M A R C H 2 0 1 7
The FrontRunnersmethodology assesses and calculates a score for products on two primary
dimensions Capability on the x-axis and Value on the y-axis
THE CAPABILITY SCORE IS AN OVERALL WEIGHTED AVERAGE OF SCORES INCLUDING
raquo End-user ratings of one to five stars on the productrsquos functionality
raquo End-user ratings of one to five stars on the productrsquos ease of use
raquo End-user ratings of one to five stars on the productrsquos customer support
raquo A score relative to other products in the market for the productrsquos inclusion of key functionality for the software category
raquo A score relative to other products in the market representing the number of other products that integrate with it
METHODOLOGY BASICS
M E T H O D O L O G Y B A S I C S
39M A R C H 2 0 1 7
THE VALUE SCORE IS AN OVERALL WEIGHTED AVERAGE OF SCORES INCLUDING
raquo End-user ratings of one to five stars on overall satisfaction with the product
raquo End-user ratings of one to five stars on how valuable users consider the product to be relative to its price
raquo End-user ratings of one to five stars on how likely they are to recommend the product to others
raquo A score relative to other products in the market for the size of the productrsquos customer base
raquo A score relative to other products in the market for the number of professionals in the market who have experience with the product (eg users developers administrators)
raquo A score relative to other products in the market representing the total number of user reviews across the three Gartner web properties
raquo A score relative to other products in the market representing the average number of times per month internet users search for the product on Google
M E T H O D O L O G Y B A S I C S
40M A R C H 2 0 1 7
Markets are defined by a core set of functionality and products considered for and included in FrontRunners must offer that core set of functionality Additional related functionality can contribute to the capability score for a product To qualify for consideration in FrontRunners for a software category a product must have a minimum number of unique user-submitted product reviews across the three Gartner Digital Markets web properties softwareadvicecom capterracom and getappcomThe minimum number of reviews required per product may differ by category but will generally be between 10 and 20 unique reviews
uml
- ResMan
- Buildium
- Rent Manager
- AppFolio Property Manager
- Rentec Direct
- ProLease Lease Admin
- MRI Residential Management
- TENANT File
- Propertyware
- Property Matrix
- Condo Manager
- SimplifyEm Property Management
- Total Management
- TenantCloud
- MRI Commercial Management
- Yardi Genesissup2
- Hemlane
- Quicken Rental Property Manager
- RentPost
- TOPS [ONE]
- LandlordTracks Management Software
- Property Boulevard
- Property Manager Cloud
- TrueRent
- SKYLINE Software
- ResMan
- Buildium
- Rent Manager
- AppFolio Property Manager
- Rentec Direct
- ProLease Lease Admin
- MRI Residential Management
- TENANT File
- Propertyware
- Property Matrix
- Condo Manager
- SimplifyEm Property Management
- Total Management
- TenantCloud
- MRI Commercial Management
- Yardi Genesissup2
- Hemlane
- Quicken Rental Property Manager
- RentPost
- TOPS [ONE]
- LandlordTracks Management Software
- Property Boulevard
- Property Manager Cloud
- TrueRent
- SKYLINE Software
- Introduction
- Defining Property Management Software
- The Quadrant
- Property Management Frontrunners Index
- Runners Up
- Methodology Basics
-
4M A R C H 2 0 1 7
INTRODUCTION
This FrontRunners analysis is a data-driven assessment identifying products in the Property
Management software market that offer the best capability and value for small businesses For a given market products are evaluated and given a score for the capability (x-axis) and value (y-axis) they bring to users FrontRunners then plots the top 25-30 products in a quadrant format
In the Property Management FrontRunners infographic the Capability axis starts at 270 and ends at 450 while the Value axis starts at 270 and ends at 450
To be considered for the Property Management FrontRunners a product needed a minimum of 10 user reviews a minimum capability user rating score of 225 and a minimum value user rating score of 225 In most cases we evaluate hundreds of products and feature only 20-30 as FrontRunners thus all products that qualify as FrontRunners are top performing products in their market
I N T R O D U C T I O N
5M A R C H 2 0 1 7
Each product falls within a designated quadrant based on their axis scores Dependent on the specific needs of the software buyer a product placed in any quadrant category could be a good fit
QUADRANT CATEGORIES
raquo UpperRight=LeadersLeaders are all-around strong products They offer the highest value and capability in that market
raquo UpperLeft=Masters Masters may have fewer capabilities but end users value those capabilities highly Depending on the functionality needed a product positioned in the Masters quadrant might be a better option to consider than products positioned in other quadrants
raquo LowerRight=Pacesetters Pacesetters may offer a strong set of capabilities but are not rated as high on value For example a Pacesetter might have a breadth of functionality at a higher price point
raquo LowerLeft=Contenders Contenders are strong-performing products that have not yet achieved the value and capability of the products in the other quadrants For example products in this quadrant may be more suited for companies that need more specialized functionality that comes at a price
6M A R C H 2 0 1 7
PropertyManagementsoftware helps property managers oversee their daily operations
providing a centralized location where managers with multiple properties can view all of them at once
Software Advicersquos FrontRunners quadrant is focused on the North American Property Management software market We identify this set of core capabilities for the Property Management software category tenantandleasetracking
In addition we identify several related features that organizations purchasing Property Management software may also need or wish to consider accounting maintenance management budgeting and forecasting tenant portal contact management credit check insurance management landlord database late fee calculation online payments owner portal portfolio management tax management vacancy tracking and website management
DEFINING PROPERTY MANAGEMENT SOFTWARE
7M A R C H 2 0 1 7
THE QUADRANT
Masters Leaders
Contenders PacesettersCapability Score
Valu
e Sc
ore
ResMan
Buildium
Rent ManagerAppFolio Property Management
PropertywareTENANT File
MRI Residential Management
ProLease Lease Admin
Rentec Direct
Condo Manager
Yardi Genesissup2
Property Matrix
RentPost
Total Management
TenantCloud
SimplifyEM Property Management
LandlordTracksManagement Software
PropertyBoulevard
TrueRent
Quicken RentalProperty Manager
Hemlane
SKYLINESoftware
PropertyManagerCloud
TOPS [ONE]
MRI CommercialManagement
All products that qualify as FrontRunners are top performing
products in their market
8M A R C H 2 0 1 7
PROPERTY MANAGEMENT FRONTRUNNERS INDEX
9 ResMan
10 Buildium
11 RentManager
12 AppFolioPropertyManager
13 RentecDirect
14 ProLeaseLeaseAdmin
15 MRIResidentialManagement
16 TENANT File
17 Propertyware
18 PropertyMatrix
19 CondoManager
20 SimplifyEmPropertyManagement
21 TotalManagement
22 TenantCloud
23 MRICommercialManagement
24 YardiGenesissup2
25 Hemlane
26 QuickenRentalPropertyManager
27 RentPost
28 TOPS [ONE]
29 LandlordTracksManagementSoftware
30 PropertyBoulevard
31 PropertyManagerCloud
32 TrueRent
33 SKYLINESoftware
9
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDRESMAN
QUADRANT PLACEMENT LEADERS
442 432
486 489
430 375
360 390
500 270
368 420
390 390
340
470
270
10
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDBUILDIUM
QUADRANT PLACEMENT LEADERS
427 442
429 432
465 452
440 460
490 500
388 370
460 460
390
340
360
11
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDRENT MANAGER
QUADRANT PLACEMENT LEADERS
387 447
407 412
330 482
440 490
220 440
403 470
490 500
410
270
440
12
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDAPPFOLIO PROPERTY MANAGER
QUADRANT PLACEMENT LEADERS
370 438
403 403
250 473
360 500
140 490
423 370
500 490
460
410
320
13
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDRENTEC DIRECT
QUADRANT PLACEMENT LEADERS
376 423
461 474
270 372
320 370
220 460
313 310
370 360
220
270
390
14
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDPROLEASE LEASE ADMIN
QUADRANT PLACEMENT LEADERS
377 397
462 473
230 320
120 440
340 100
355 100
440 420
240
370
370
15
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDMRI RESIDENTIAL MANAGEMENT
QUADRANT PLACEMENT LEADERS
373 389
403 407
305 372
190 410
420 360
380 170
410 440
420
220
470
16
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDTENANT FILE
QUADRANT PLACEMENT LEADERS
365 397
424 471
385 323
360 340
410 270
225 310
340 340
100
360
100
17
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDPROPERTYWARE
QUADRANT PLACEMENT MASTERS
351 395
350 346
290 445
440 470
140 420
415 370
470 470
490
390
310
18
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDPROPERTY MATRIX
QUADRANT PLACEMENT PACESETTERS
396 349
458 454
395 243
420 240
370 190
275 310
240 240
260
260
340
19
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDCONDO MANAGER
QUADRANT PLACEMENT LEADERS
371 370
459 470
330 270
320 260
340 220
235 360
260 260
190
100
390
20
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDSIMPLIFYEM PROPERTY MANAGEMENT
QUADRANT PLACEMENT PACESETTERS
369 341
444 443
405 238
440 100
370 410
183 440
100 190
310
100
220
21
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDTOTAL MANAGEMENT
QUADRANT PLACEMENT MASTERS
318 387
402 412
130 362
120 310
140 470
338 460
310 310
320
220
500
22
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDTENANTCLOUD
QUADRANT PLACEMENT CONTENDERS
345 346
414 427
245 265
270 270
220 340
308 170
270 270
290
210
460
23
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDMRI COMMERCIAL MANAGEMENT
QUADRANT PLACEMENT CONTENDERS
343 343
370 369
270 317
120 360
420 270
360 170
360 370
420
190
470
24
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDYARDI GENESISsup2
QUADRANT PLACEMENT PACESETTERS
362 311
370 352
370 270
270 210
470 260
340 500
210 220
470
440
240
25
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDHEMLANE
QUADRANT PLACEMENT CONTENDERS
342 324
489 498
160 150
220 160
100 160
230 100
160 160
170
490
100
26
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARD
QUICKEN RENTAL PROPERTY MANAGER
QUADRANT PLACEMENT CONTENDERS
301 357
368 368
120 345
100 290
140 360
350 490
290 320
370
320
420
27
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDRENTPOST
QUADRANT PLACEMENT CONTENDERS
336 320
447 479
220 162
220 190
220 100
230 170
190 160
190
440
100
28
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDTOPS [ONE]
QUADRANT PLACEMENT CONTENDERS
318 325
394 364
205 285
190 320
220 390
278 100
320 290
360
170
260
29
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARD
LANDLORDTRACKS MANAGEMENT SOFTWARE
QUADRANT PLACEMENT CONTENDERS
338 288
418 426
410 150
360 120
460 320
105 100
120 120
100
100
100
30
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDPROPERTY BOULEVARD
QUADRANT PLACEMENT CONTENDERS
337 274
402 359
245 188
270 220
220 100
300 170
220 210
270
420
290
31
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDPROPERTY MANAGER CLOUD
QUADRANT PLACEMENT CONTENDERS
325 275
435 402
220 148
220 160
220 160
213 170
160 120
100
490
100
32
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDTRUERENT
QUADRANT PLACEMENT CONTENDERS
278 297
448 457
110 138
120 120
100 220
105 170
120 100
100
100
100
33
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDSKYLINE SOFTWARE
QUADRANT PLACEMENT CONTENDERS
273 286
227 234
290 337
440 420
140 190
350 170
420 410
500
270
210
34M A R C H 2 0 1 7
ProviderslistedasRunnersUpwere considered for inclusion in the quadrant but were ultimately
not included for one or more reasons they did not have enough reviews they did not meet the reviews score minimum they did not meet the ultimate Value and Capability minimum scores or they did not meet our functionality requirements for the market
RUNNERS UP
123Landlordcom
360PropertyManager
365villas
AMTdirect
AngusAnyWhere
ApartmentManagerXP
ARGUSEnterprise
Arthur
Avantio
BarefootAgent
BistroStays
Bookalet
Bookerator
Bookerville
BookingPal
BookingSync
Bookster
Budgetrac
BudgeTracLEAD
CiiRUS
ComVibe
CoStarRealEstateManager
EasyRentalSoftware
EasyStorageSolutions
Entrata
Escapia
EstatePlus
FlatsWire
FrontdeskAnywhere
GENKAN
GreenhousePM
GTMetro
Guesty
Hostaway
35M A R C H 2 0 1 7
Hotelogix
I-ProBookingSystem
In4Suite
InfoTracker
InforPropertyManagement
iPM CRM
IQWAREPMS
iStateSoftPropertyManager
JenarkPropertyManagement
Kigo
Klik
LandlordSidekick
LandlordMax
LeaseEagleforRetail Tenants
LeaseQuery
Leasetool
LeaseWaveSuite
LiveRez
Lodgify
Lodgixcom
LxIWMSandLxLseMod
Magarental
MagpiePropertyManagement
Maisonette
ManageGo
MDSExplorer
MRI Bostonpost
MRISoftware
MyCommunity
MyRent
MyVR
MyVRMS
NoochforLandlords
OneRooftop
OneSite
OnlinePropertyManagementSoftware
OnSitePropertyManager
Orbirental
OwnerReservationscom
Palace
PapayaPodsPro-Management
PCHomes
PHPjabbersVacationRental
Point2PropertyManager
PortfolioManager
PriceLabs
ProNest
PropPMS
PropertifyCloud
36M A R C H 2 0 1 7
PropertyMaintainer
PropertyMeld
PropertyStudio
Property-xRM
Property360
PropertyBoss
PropertyBoulevard
Pruvan
RealEstateScript
RealHomeFinders
RealPage
RealTimeRentalcom
RealtyJuggler
RedSandz
ReflexBooking
RemoteLandlord
RentMagic20
Rentables
Rentals United
Rentberry
Rentivo
RentMonitor
RentPost
Rerun
ResBookPro
Resnexus
RISPropertyManagement
RMS
RNS Vacation Rental Software
RoomKeyPMS
roomMaster
RosmimanIWMS
SakaarREMS
Shiftsuite
Simplified Rental
Skyware
SmartBuildingApps
SmartHousing
SmartPropertySystems
Soft4Leasing
Soft4RealEstate
Spacebase
Spectra
stays
storEDGE
Streamline
TenantFilePropertyManagementSoftware
TenantManagementSoftware
TenantPro
TheProperty
37M A R C H 2 0 1 7
Tokeet
Track
Trekadoo
TurboTenant
Uplisting
VacationRentalScript
VacationRentalSoftware
VacationRentalTrackerPlus
VacationRentPro
VacationsPal
ValencePM
Vi-ProMIS
VillageManagementSoftware
VisualLease
VisualMatrixPMS
VivaRESA
VRManagerPro
Vreasy
WeatherDefender
WebRezPro
YardiStoreAdvantage
YardiStoreEnterprise
YardiVoyager
YesBookit
38M A R C H 2 0 1 7
The FrontRunnersmethodology assesses and calculates a score for products on two primary
dimensions Capability on the x-axis and Value on the y-axis
THE CAPABILITY SCORE IS AN OVERALL WEIGHTED AVERAGE OF SCORES INCLUDING
raquo End-user ratings of one to five stars on the productrsquos functionality
raquo End-user ratings of one to five stars on the productrsquos ease of use
raquo End-user ratings of one to five stars on the productrsquos customer support
raquo A score relative to other products in the market for the productrsquos inclusion of key functionality for the software category
raquo A score relative to other products in the market representing the number of other products that integrate with it
METHODOLOGY BASICS
M E T H O D O L O G Y B A S I C S
39M A R C H 2 0 1 7
THE VALUE SCORE IS AN OVERALL WEIGHTED AVERAGE OF SCORES INCLUDING
raquo End-user ratings of one to five stars on overall satisfaction with the product
raquo End-user ratings of one to five stars on how valuable users consider the product to be relative to its price
raquo End-user ratings of one to five stars on how likely they are to recommend the product to others
raquo A score relative to other products in the market for the size of the productrsquos customer base
raquo A score relative to other products in the market for the number of professionals in the market who have experience with the product (eg users developers administrators)
raquo A score relative to other products in the market representing the total number of user reviews across the three Gartner web properties
raquo A score relative to other products in the market representing the average number of times per month internet users search for the product on Google
M E T H O D O L O G Y B A S I C S
40M A R C H 2 0 1 7
Markets are defined by a core set of functionality and products considered for and included in FrontRunners must offer that core set of functionality Additional related functionality can contribute to the capability score for a product To qualify for consideration in FrontRunners for a software category a product must have a minimum number of unique user-submitted product reviews across the three Gartner Digital Markets web properties softwareadvicecom capterracom and getappcomThe minimum number of reviews required per product may differ by category but will generally be between 10 and 20 unique reviews
uml
- ResMan
- Buildium
- Rent Manager
- AppFolio Property Manager
- Rentec Direct
- ProLease Lease Admin
- MRI Residential Management
- TENANT File
- Propertyware
- Property Matrix
- Condo Manager
- SimplifyEm Property Management
- Total Management
- TenantCloud
- MRI Commercial Management
- Yardi Genesissup2
- Hemlane
- Quicken Rental Property Manager
- RentPost
- TOPS [ONE]
- LandlordTracks Management Software
- Property Boulevard
- Property Manager Cloud
- TrueRent
- SKYLINE Software
- ResMan
- Buildium
- Rent Manager
- AppFolio Property Manager
- Rentec Direct
- ProLease Lease Admin
- MRI Residential Management
- TENANT File
- Propertyware
- Property Matrix
- Condo Manager
- SimplifyEm Property Management
- Total Management
- TenantCloud
- MRI Commercial Management
- Yardi Genesissup2
- Hemlane
- Quicken Rental Property Manager
- RentPost
- TOPS [ONE]
- LandlordTracks Management Software
- Property Boulevard
- Property Manager Cloud
- TrueRent
- SKYLINE Software
- Introduction
- Defining Property Management Software
- The Quadrant
- Property Management Frontrunners Index
- Runners Up
- Methodology Basics
-
I N T R O D U C T I O N
5M A R C H 2 0 1 7
Each product falls within a designated quadrant based on their axis scores Dependent on the specific needs of the software buyer a product placed in any quadrant category could be a good fit
QUADRANT CATEGORIES
raquo UpperRight=LeadersLeaders are all-around strong products They offer the highest value and capability in that market
raquo UpperLeft=Masters Masters may have fewer capabilities but end users value those capabilities highly Depending on the functionality needed a product positioned in the Masters quadrant might be a better option to consider than products positioned in other quadrants
raquo LowerRight=Pacesetters Pacesetters may offer a strong set of capabilities but are not rated as high on value For example a Pacesetter might have a breadth of functionality at a higher price point
raquo LowerLeft=Contenders Contenders are strong-performing products that have not yet achieved the value and capability of the products in the other quadrants For example products in this quadrant may be more suited for companies that need more specialized functionality that comes at a price
6M A R C H 2 0 1 7
PropertyManagementsoftware helps property managers oversee their daily operations
providing a centralized location where managers with multiple properties can view all of them at once
Software Advicersquos FrontRunners quadrant is focused on the North American Property Management software market We identify this set of core capabilities for the Property Management software category tenantandleasetracking
In addition we identify several related features that organizations purchasing Property Management software may also need or wish to consider accounting maintenance management budgeting and forecasting tenant portal contact management credit check insurance management landlord database late fee calculation online payments owner portal portfolio management tax management vacancy tracking and website management
DEFINING PROPERTY MANAGEMENT SOFTWARE
7M A R C H 2 0 1 7
THE QUADRANT
Masters Leaders
Contenders PacesettersCapability Score
Valu
e Sc
ore
ResMan
Buildium
Rent ManagerAppFolio Property Management
PropertywareTENANT File
MRI Residential Management
ProLease Lease Admin
Rentec Direct
Condo Manager
Yardi Genesissup2
Property Matrix
RentPost
Total Management
TenantCloud
SimplifyEM Property Management
LandlordTracksManagement Software
PropertyBoulevard
TrueRent
Quicken RentalProperty Manager
Hemlane
SKYLINESoftware
PropertyManagerCloud
TOPS [ONE]
MRI CommercialManagement
All products that qualify as FrontRunners are top performing
products in their market
8M A R C H 2 0 1 7
PROPERTY MANAGEMENT FRONTRUNNERS INDEX
9 ResMan
10 Buildium
11 RentManager
12 AppFolioPropertyManager
13 RentecDirect
14 ProLeaseLeaseAdmin
15 MRIResidentialManagement
16 TENANT File
17 Propertyware
18 PropertyMatrix
19 CondoManager
20 SimplifyEmPropertyManagement
21 TotalManagement
22 TenantCloud
23 MRICommercialManagement
24 YardiGenesissup2
25 Hemlane
26 QuickenRentalPropertyManager
27 RentPost
28 TOPS [ONE]
29 LandlordTracksManagementSoftware
30 PropertyBoulevard
31 PropertyManagerCloud
32 TrueRent
33 SKYLINESoftware
9
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDRESMAN
QUADRANT PLACEMENT LEADERS
442 432
486 489
430 375
360 390
500 270
368 420
390 390
340
470
270
10
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDBUILDIUM
QUADRANT PLACEMENT LEADERS
427 442
429 432
465 452
440 460
490 500
388 370
460 460
390
340
360
11
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDRENT MANAGER
QUADRANT PLACEMENT LEADERS
387 447
407 412
330 482
440 490
220 440
403 470
490 500
410
270
440
12
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDAPPFOLIO PROPERTY MANAGER
QUADRANT PLACEMENT LEADERS
370 438
403 403
250 473
360 500
140 490
423 370
500 490
460
410
320
13
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDRENTEC DIRECT
QUADRANT PLACEMENT LEADERS
376 423
461 474
270 372
320 370
220 460
313 310
370 360
220
270
390
14
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDPROLEASE LEASE ADMIN
QUADRANT PLACEMENT LEADERS
377 397
462 473
230 320
120 440
340 100
355 100
440 420
240
370
370
15
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDMRI RESIDENTIAL MANAGEMENT
QUADRANT PLACEMENT LEADERS
373 389
403 407
305 372
190 410
420 360
380 170
410 440
420
220
470
16
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDTENANT FILE
QUADRANT PLACEMENT LEADERS
365 397
424 471
385 323
360 340
410 270
225 310
340 340
100
360
100
17
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDPROPERTYWARE
QUADRANT PLACEMENT MASTERS
351 395
350 346
290 445
440 470
140 420
415 370
470 470
490
390
310
18
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDPROPERTY MATRIX
QUADRANT PLACEMENT PACESETTERS
396 349
458 454
395 243
420 240
370 190
275 310
240 240
260
260
340
19
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDCONDO MANAGER
QUADRANT PLACEMENT LEADERS
371 370
459 470
330 270
320 260
340 220
235 360
260 260
190
100
390
20
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDSIMPLIFYEM PROPERTY MANAGEMENT
QUADRANT PLACEMENT PACESETTERS
369 341
444 443
405 238
440 100
370 410
183 440
100 190
310
100
220
21
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDTOTAL MANAGEMENT
QUADRANT PLACEMENT MASTERS
318 387
402 412
130 362
120 310
140 470
338 460
310 310
320
220
500
22
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDTENANTCLOUD
QUADRANT PLACEMENT CONTENDERS
345 346
414 427
245 265
270 270
220 340
308 170
270 270
290
210
460
23
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDMRI COMMERCIAL MANAGEMENT
QUADRANT PLACEMENT CONTENDERS
343 343
370 369
270 317
120 360
420 270
360 170
360 370
420
190
470
24
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDYARDI GENESISsup2
QUADRANT PLACEMENT PACESETTERS
362 311
370 352
370 270
270 210
470 260
340 500
210 220
470
440
240
25
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDHEMLANE
QUADRANT PLACEMENT CONTENDERS
342 324
489 498
160 150
220 160
100 160
230 100
160 160
170
490
100
26
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARD
QUICKEN RENTAL PROPERTY MANAGER
QUADRANT PLACEMENT CONTENDERS
301 357
368 368
120 345
100 290
140 360
350 490
290 320
370
320
420
27
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDRENTPOST
QUADRANT PLACEMENT CONTENDERS
336 320
447 479
220 162
220 190
220 100
230 170
190 160
190
440
100
28
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDTOPS [ONE]
QUADRANT PLACEMENT CONTENDERS
318 325
394 364
205 285
190 320
220 390
278 100
320 290
360
170
260
29
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARD
LANDLORDTRACKS MANAGEMENT SOFTWARE
QUADRANT PLACEMENT CONTENDERS
338 288
418 426
410 150
360 120
460 320
105 100
120 120
100
100
100
30
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDPROPERTY BOULEVARD
QUADRANT PLACEMENT CONTENDERS
337 274
402 359
245 188
270 220
220 100
300 170
220 210
270
420
290
31
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDPROPERTY MANAGER CLOUD
QUADRANT PLACEMENT CONTENDERS
325 275
435 402
220 148
220 160
220 160
213 170
160 120
100
490
100
32
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDTRUERENT
QUADRANT PLACEMENT CONTENDERS
278 297
448 457
110 138
120 120
100 220
105 170
120 100
100
100
100
33
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDSKYLINE SOFTWARE
QUADRANT PLACEMENT CONTENDERS
273 286
227 234
290 337
440 420
140 190
350 170
420 410
500
270
210
34M A R C H 2 0 1 7
ProviderslistedasRunnersUpwere considered for inclusion in the quadrant but were ultimately
not included for one or more reasons they did not have enough reviews they did not meet the reviews score minimum they did not meet the ultimate Value and Capability minimum scores or they did not meet our functionality requirements for the market
RUNNERS UP
123Landlordcom
360PropertyManager
365villas
AMTdirect
AngusAnyWhere
ApartmentManagerXP
ARGUSEnterprise
Arthur
Avantio
BarefootAgent
BistroStays
Bookalet
Bookerator
Bookerville
BookingPal
BookingSync
Bookster
Budgetrac
BudgeTracLEAD
CiiRUS
ComVibe
CoStarRealEstateManager
EasyRentalSoftware
EasyStorageSolutions
Entrata
Escapia
EstatePlus
FlatsWire
FrontdeskAnywhere
GENKAN
GreenhousePM
GTMetro
Guesty
Hostaway
35M A R C H 2 0 1 7
Hotelogix
I-ProBookingSystem
In4Suite
InfoTracker
InforPropertyManagement
iPM CRM
IQWAREPMS
iStateSoftPropertyManager
JenarkPropertyManagement
Kigo
Klik
LandlordSidekick
LandlordMax
LeaseEagleforRetail Tenants
LeaseQuery
Leasetool
LeaseWaveSuite
LiveRez
Lodgify
Lodgixcom
LxIWMSandLxLseMod
Magarental
MagpiePropertyManagement
Maisonette
ManageGo
MDSExplorer
MRI Bostonpost
MRISoftware
MyCommunity
MyRent
MyVR
MyVRMS
NoochforLandlords
OneRooftop
OneSite
OnlinePropertyManagementSoftware
OnSitePropertyManager
Orbirental
OwnerReservationscom
Palace
PapayaPodsPro-Management
PCHomes
PHPjabbersVacationRental
Point2PropertyManager
PortfolioManager
PriceLabs
ProNest
PropPMS
PropertifyCloud
36M A R C H 2 0 1 7
PropertyMaintainer
PropertyMeld
PropertyStudio
Property-xRM
Property360
PropertyBoss
PropertyBoulevard
Pruvan
RealEstateScript
RealHomeFinders
RealPage
RealTimeRentalcom
RealtyJuggler
RedSandz
ReflexBooking
RemoteLandlord
RentMagic20
Rentables
Rentals United
Rentberry
Rentivo
RentMonitor
RentPost
Rerun
ResBookPro
Resnexus
RISPropertyManagement
RMS
RNS Vacation Rental Software
RoomKeyPMS
roomMaster
RosmimanIWMS
SakaarREMS
Shiftsuite
Simplified Rental
Skyware
SmartBuildingApps
SmartHousing
SmartPropertySystems
Soft4Leasing
Soft4RealEstate
Spacebase
Spectra
stays
storEDGE
Streamline
TenantFilePropertyManagementSoftware
TenantManagementSoftware
TenantPro
TheProperty
37M A R C H 2 0 1 7
Tokeet
Track
Trekadoo
TurboTenant
Uplisting
VacationRentalScript
VacationRentalSoftware
VacationRentalTrackerPlus
VacationRentPro
VacationsPal
ValencePM
Vi-ProMIS
VillageManagementSoftware
VisualLease
VisualMatrixPMS
VivaRESA
VRManagerPro
Vreasy
WeatherDefender
WebRezPro
YardiStoreAdvantage
YardiStoreEnterprise
YardiVoyager
YesBookit
38M A R C H 2 0 1 7
The FrontRunnersmethodology assesses and calculates a score for products on two primary
dimensions Capability on the x-axis and Value on the y-axis
THE CAPABILITY SCORE IS AN OVERALL WEIGHTED AVERAGE OF SCORES INCLUDING
raquo End-user ratings of one to five stars on the productrsquos functionality
raquo End-user ratings of one to five stars on the productrsquos ease of use
raquo End-user ratings of one to five stars on the productrsquos customer support
raquo A score relative to other products in the market for the productrsquos inclusion of key functionality for the software category
raquo A score relative to other products in the market representing the number of other products that integrate with it
METHODOLOGY BASICS
M E T H O D O L O G Y B A S I C S
39M A R C H 2 0 1 7
THE VALUE SCORE IS AN OVERALL WEIGHTED AVERAGE OF SCORES INCLUDING
raquo End-user ratings of one to five stars on overall satisfaction with the product
raquo End-user ratings of one to five stars on how valuable users consider the product to be relative to its price
raquo End-user ratings of one to five stars on how likely they are to recommend the product to others
raquo A score relative to other products in the market for the size of the productrsquos customer base
raquo A score relative to other products in the market for the number of professionals in the market who have experience with the product (eg users developers administrators)
raquo A score relative to other products in the market representing the total number of user reviews across the three Gartner web properties
raquo A score relative to other products in the market representing the average number of times per month internet users search for the product on Google
M E T H O D O L O G Y B A S I C S
40M A R C H 2 0 1 7
Markets are defined by a core set of functionality and products considered for and included in FrontRunners must offer that core set of functionality Additional related functionality can contribute to the capability score for a product To qualify for consideration in FrontRunners for a software category a product must have a minimum number of unique user-submitted product reviews across the three Gartner Digital Markets web properties softwareadvicecom capterracom and getappcomThe minimum number of reviews required per product may differ by category but will generally be between 10 and 20 unique reviews
uml
- ResMan
- Buildium
- Rent Manager
- AppFolio Property Manager
- Rentec Direct
- ProLease Lease Admin
- MRI Residential Management
- TENANT File
- Propertyware
- Property Matrix
- Condo Manager
- SimplifyEm Property Management
- Total Management
- TenantCloud
- MRI Commercial Management
- Yardi Genesissup2
- Hemlane
- Quicken Rental Property Manager
- RentPost
- TOPS [ONE]
- LandlordTracks Management Software
- Property Boulevard
- Property Manager Cloud
- TrueRent
- SKYLINE Software
- ResMan
- Buildium
- Rent Manager
- AppFolio Property Manager
- Rentec Direct
- ProLease Lease Admin
- MRI Residential Management
- TENANT File
- Propertyware
- Property Matrix
- Condo Manager
- SimplifyEm Property Management
- Total Management
- TenantCloud
- MRI Commercial Management
- Yardi Genesissup2
- Hemlane
- Quicken Rental Property Manager
- RentPost
- TOPS [ONE]
- LandlordTracks Management Software
- Property Boulevard
- Property Manager Cloud
- TrueRent
- SKYLINE Software
- Introduction
- Defining Property Management Software
- The Quadrant
- Property Management Frontrunners Index
- Runners Up
- Methodology Basics
-
6M A R C H 2 0 1 7
PropertyManagementsoftware helps property managers oversee their daily operations
providing a centralized location where managers with multiple properties can view all of them at once
Software Advicersquos FrontRunners quadrant is focused on the North American Property Management software market We identify this set of core capabilities for the Property Management software category tenantandleasetracking
In addition we identify several related features that organizations purchasing Property Management software may also need or wish to consider accounting maintenance management budgeting and forecasting tenant portal contact management credit check insurance management landlord database late fee calculation online payments owner portal portfolio management tax management vacancy tracking and website management
DEFINING PROPERTY MANAGEMENT SOFTWARE
7M A R C H 2 0 1 7
THE QUADRANT
Masters Leaders
Contenders PacesettersCapability Score
Valu
e Sc
ore
ResMan
Buildium
Rent ManagerAppFolio Property Management
PropertywareTENANT File
MRI Residential Management
ProLease Lease Admin
Rentec Direct
Condo Manager
Yardi Genesissup2
Property Matrix
RentPost
Total Management
TenantCloud
SimplifyEM Property Management
LandlordTracksManagement Software
PropertyBoulevard
TrueRent
Quicken RentalProperty Manager
Hemlane
SKYLINESoftware
PropertyManagerCloud
TOPS [ONE]
MRI CommercialManagement
All products that qualify as FrontRunners are top performing
products in their market
8M A R C H 2 0 1 7
PROPERTY MANAGEMENT FRONTRUNNERS INDEX
9 ResMan
10 Buildium
11 RentManager
12 AppFolioPropertyManager
13 RentecDirect
14 ProLeaseLeaseAdmin
15 MRIResidentialManagement
16 TENANT File
17 Propertyware
18 PropertyMatrix
19 CondoManager
20 SimplifyEmPropertyManagement
21 TotalManagement
22 TenantCloud
23 MRICommercialManagement
24 YardiGenesissup2
25 Hemlane
26 QuickenRentalPropertyManager
27 RentPost
28 TOPS [ONE]
29 LandlordTracksManagementSoftware
30 PropertyBoulevard
31 PropertyManagerCloud
32 TrueRent
33 SKYLINESoftware
9
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDRESMAN
QUADRANT PLACEMENT LEADERS
442 432
486 489
430 375
360 390
500 270
368 420
390 390
340
470
270
10
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDBUILDIUM
QUADRANT PLACEMENT LEADERS
427 442
429 432
465 452
440 460
490 500
388 370
460 460
390
340
360
11
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDRENT MANAGER
QUADRANT PLACEMENT LEADERS
387 447
407 412
330 482
440 490
220 440
403 470
490 500
410
270
440
12
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDAPPFOLIO PROPERTY MANAGER
QUADRANT PLACEMENT LEADERS
370 438
403 403
250 473
360 500
140 490
423 370
500 490
460
410
320
13
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDRENTEC DIRECT
QUADRANT PLACEMENT LEADERS
376 423
461 474
270 372
320 370
220 460
313 310
370 360
220
270
390
14
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDPROLEASE LEASE ADMIN
QUADRANT PLACEMENT LEADERS
377 397
462 473
230 320
120 440
340 100
355 100
440 420
240
370
370
15
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDMRI RESIDENTIAL MANAGEMENT
QUADRANT PLACEMENT LEADERS
373 389
403 407
305 372
190 410
420 360
380 170
410 440
420
220
470
16
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDTENANT FILE
QUADRANT PLACEMENT LEADERS
365 397
424 471
385 323
360 340
410 270
225 310
340 340
100
360
100
17
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDPROPERTYWARE
QUADRANT PLACEMENT MASTERS
351 395
350 346
290 445
440 470
140 420
415 370
470 470
490
390
310
18
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDPROPERTY MATRIX
QUADRANT PLACEMENT PACESETTERS
396 349
458 454
395 243
420 240
370 190
275 310
240 240
260
260
340
19
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDCONDO MANAGER
QUADRANT PLACEMENT LEADERS
371 370
459 470
330 270
320 260
340 220
235 360
260 260
190
100
390
20
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDSIMPLIFYEM PROPERTY MANAGEMENT
QUADRANT PLACEMENT PACESETTERS
369 341
444 443
405 238
440 100
370 410
183 440
100 190
310
100
220
21
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDTOTAL MANAGEMENT
QUADRANT PLACEMENT MASTERS
318 387
402 412
130 362
120 310
140 470
338 460
310 310
320
220
500
22
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDTENANTCLOUD
QUADRANT PLACEMENT CONTENDERS
345 346
414 427
245 265
270 270
220 340
308 170
270 270
290
210
460
23
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDMRI COMMERCIAL MANAGEMENT
QUADRANT PLACEMENT CONTENDERS
343 343
370 369
270 317
120 360
420 270
360 170
360 370
420
190
470
24
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDYARDI GENESISsup2
QUADRANT PLACEMENT PACESETTERS
362 311
370 352
370 270
270 210
470 260
340 500
210 220
470
440
240
25
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDHEMLANE
QUADRANT PLACEMENT CONTENDERS
342 324
489 498
160 150
220 160
100 160
230 100
160 160
170
490
100
26
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARD
QUICKEN RENTAL PROPERTY MANAGER
QUADRANT PLACEMENT CONTENDERS
301 357
368 368
120 345
100 290
140 360
350 490
290 320
370
320
420
27
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDRENTPOST
QUADRANT PLACEMENT CONTENDERS
336 320
447 479
220 162
220 190
220 100
230 170
190 160
190
440
100
28
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDTOPS [ONE]
QUADRANT PLACEMENT CONTENDERS
318 325
394 364
205 285
190 320
220 390
278 100
320 290
360
170
260
29
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARD
LANDLORDTRACKS MANAGEMENT SOFTWARE
QUADRANT PLACEMENT CONTENDERS
338 288
418 426
410 150
360 120
460 320
105 100
120 120
100
100
100
30
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDPROPERTY BOULEVARD
QUADRANT PLACEMENT CONTENDERS
337 274
402 359
245 188
270 220
220 100
300 170
220 210
270
420
290
31
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDPROPERTY MANAGER CLOUD
QUADRANT PLACEMENT CONTENDERS
325 275
435 402
220 148
220 160
220 160
213 170
160 120
100
490
100
32
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDTRUERENT
QUADRANT PLACEMENT CONTENDERS
278 297
448 457
110 138
120 120
100 220
105 170
120 100
100
100
100
33
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDSKYLINE SOFTWARE
QUADRANT PLACEMENT CONTENDERS
273 286
227 234
290 337
440 420
140 190
350 170
420 410
500
270
210
34M A R C H 2 0 1 7
ProviderslistedasRunnersUpwere considered for inclusion in the quadrant but were ultimately
not included for one or more reasons they did not have enough reviews they did not meet the reviews score minimum they did not meet the ultimate Value and Capability minimum scores or they did not meet our functionality requirements for the market
RUNNERS UP
123Landlordcom
360PropertyManager
365villas
AMTdirect
AngusAnyWhere
ApartmentManagerXP
ARGUSEnterprise
Arthur
Avantio
BarefootAgent
BistroStays
Bookalet
Bookerator
Bookerville
BookingPal
BookingSync
Bookster
Budgetrac
BudgeTracLEAD
CiiRUS
ComVibe
CoStarRealEstateManager
EasyRentalSoftware
EasyStorageSolutions
Entrata
Escapia
EstatePlus
FlatsWire
FrontdeskAnywhere
GENKAN
GreenhousePM
GTMetro
Guesty
Hostaway
35M A R C H 2 0 1 7
Hotelogix
I-ProBookingSystem
In4Suite
InfoTracker
InforPropertyManagement
iPM CRM
IQWAREPMS
iStateSoftPropertyManager
JenarkPropertyManagement
Kigo
Klik
LandlordSidekick
LandlordMax
LeaseEagleforRetail Tenants
LeaseQuery
Leasetool
LeaseWaveSuite
LiveRez
Lodgify
Lodgixcom
LxIWMSandLxLseMod
Magarental
MagpiePropertyManagement
Maisonette
ManageGo
MDSExplorer
MRI Bostonpost
MRISoftware
MyCommunity
MyRent
MyVR
MyVRMS
NoochforLandlords
OneRooftop
OneSite
OnlinePropertyManagementSoftware
OnSitePropertyManager
Orbirental
OwnerReservationscom
Palace
PapayaPodsPro-Management
PCHomes
PHPjabbersVacationRental
Point2PropertyManager
PortfolioManager
PriceLabs
ProNest
PropPMS
PropertifyCloud
36M A R C H 2 0 1 7
PropertyMaintainer
PropertyMeld
PropertyStudio
Property-xRM
Property360
PropertyBoss
PropertyBoulevard
Pruvan
RealEstateScript
RealHomeFinders
RealPage
RealTimeRentalcom
RealtyJuggler
RedSandz
ReflexBooking
RemoteLandlord
RentMagic20
Rentables
Rentals United
Rentberry
Rentivo
RentMonitor
RentPost
Rerun
ResBookPro
Resnexus
RISPropertyManagement
RMS
RNS Vacation Rental Software
RoomKeyPMS
roomMaster
RosmimanIWMS
SakaarREMS
Shiftsuite
Simplified Rental
Skyware
SmartBuildingApps
SmartHousing
SmartPropertySystems
Soft4Leasing
Soft4RealEstate
Spacebase
Spectra
stays
storEDGE
Streamline
TenantFilePropertyManagementSoftware
TenantManagementSoftware
TenantPro
TheProperty
37M A R C H 2 0 1 7
Tokeet
Track
Trekadoo
TurboTenant
Uplisting
VacationRentalScript
VacationRentalSoftware
VacationRentalTrackerPlus
VacationRentPro
VacationsPal
ValencePM
Vi-ProMIS
VillageManagementSoftware
VisualLease
VisualMatrixPMS
VivaRESA
VRManagerPro
Vreasy
WeatherDefender
WebRezPro
YardiStoreAdvantage
YardiStoreEnterprise
YardiVoyager
YesBookit
38M A R C H 2 0 1 7
The FrontRunnersmethodology assesses and calculates a score for products on two primary
dimensions Capability on the x-axis and Value on the y-axis
THE CAPABILITY SCORE IS AN OVERALL WEIGHTED AVERAGE OF SCORES INCLUDING
raquo End-user ratings of one to five stars on the productrsquos functionality
raquo End-user ratings of one to five stars on the productrsquos ease of use
raquo End-user ratings of one to five stars on the productrsquos customer support
raquo A score relative to other products in the market for the productrsquos inclusion of key functionality for the software category
raquo A score relative to other products in the market representing the number of other products that integrate with it
METHODOLOGY BASICS
M E T H O D O L O G Y B A S I C S
39M A R C H 2 0 1 7
THE VALUE SCORE IS AN OVERALL WEIGHTED AVERAGE OF SCORES INCLUDING
raquo End-user ratings of one to five stars on overall satisfaction with the product
raquo End-user ratings of one to five stars on how valuable users consider the product to be relative to its price
raquo End-user ratings of one to five stars on how likely they are to recommend the product to others
raquo A score relative to other products in the market for the size of the productrsquos customer base
raquo A score relative to other products in the market for the number of professionals in the market who have experience with the product (eg users developers administrators)
raquo A score relative to other products in the market representing the total number of user reviews across the three Gartner web properties
raquo A score relative to other products in the market representing the average number of times per month internet users search for the product on Google
M E T H O D O L O G Y B A S I C S
40M A R C H 2 0 1 7
Markets are defined by a core set of functionality and products considered for and included in FrontRunners must offer that core set of functionality Additional related functionality can contribute to the capability score for a product To qualify for consideration in FrontRunners for a software category a product must have a minimum number of unique user-submitted product reviews across the three Gartner Digital Markets web properties softwareadvicecom capterracom and getappcomThe minimum number of reviews required per product may differ by category but will generally be between 10 and 20 unique reviews
uml
- ResMan
- Buildium
- Rent Manager
- AppFolio Property Manager
- Rentec Direct
- ProLease Lease Admin
- MRI Residential Management
- TENANT File
- Propertyware
- Property Matrix
- Condo Manager
- SimplifyEm Property Management
- Total Management
- TenantCloud
- MRI Commercial Management
- Yardi Genesissup2
- Hemlane
- Quicken Rental Property Manager
- RentPost
- TOPS [ONE]
- LandlordTracks Management Software
- Property Boulevard
- Property Manager Cloud
- TrueRent
- SKYLINE Software
- ResMan
- Buildium
- Rent Manager
- AppFolio Property Manager
- Rentec Direct
- ProLease Lease Admin
- MRI Residential Management
- TENANT File
- Propertyware
- Property Matrix
- Condo Manager
- SimplifyEm Property Management
- Total Management
- TenantCloud
- MRI Commercial Management
- Yardi Genesissup2
- Hemlane
- Quicken Rental Property Manager
- RentPost
- TOPS [ONE]
- LandlordTracks Management Software
- Property Boulevard
- Property Manager Cloud
- TrueRent
- SKYLINE Software
- Introduction
- Defining Property Management Software
- The Quadrant
- Property Management Frontrunners Index
- Runners Up
- Methodology Basics
-
7M A R C H 2 0 1 7
THE QUADRANT
Masters Leaders
Contenders PacesettersCapability Score
Valu
e Sc
ore
ResMan
Buildium
Rent ManagerAppFolio Property Management
PropertywareTENANT File
MRI Residential Management
ProLease Lease Admin
Rentec Direct
Condo Manager
Yardi Genesissup2
Property Matrix
RentPost
Total Management
TenantCloud
SimplifyEM Property Management
LandlordTracksManagement Software
PropertyBoulevard
TrueRent
Quicken RentalProperty Manager
Hemlane
SKYLINESoftware
PropertyManagerCloud
TOPS [ONE]
MRI CommercialManagement
All products that qualify as FrontRunners are top performing
products in their market
8M A R C H 2 0 1 7
PROPERTY MANAGEMENT FRONTRUNNERS INDEX
9 ResMan
10 Buildium
11 RentManager
12 AppFolioPropertyManager
13 RentecDirect
14 ProLeaseLeaseAdmin
15 MRIResidentialManagement
16 TENANT File
17 Propertyware
18 PropertyMatrix
19 CondoManager
20 SimplifyEmPropertyManagement
21 TotalManagement
22 TenantCloud
23 MRICommercialManagement
24 YardiGenesissup2
25 Hemlane
26 QuickenRentalPropertyManager
27 RentPost
28 TOPS [ONE]
29 LandlordTracksManagementSoftware
30 PropertyBoulevard
31 PropertyManagerCloud
32 TrueRent
33 SKYLINESoftware
9
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDRESMAN
QUADRANT PLACEMENT LEADERS
442 432
486 489
430 375
360 390
500 270
368 420
390 390
340
470
270
10
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDBUILDIUM
QUADRANT PLACEMENT LEADERS
427 442
429 432
465 452
440 460
490 500
388 370
460 460
390
340
360
11
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDRENT MANAGER
QUADRANT PLACEMENT LEADERS
387 447
407 412
330 482
440 490
220 440
403 470
490 500
410
270
440
12
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDAPPFOLIO PROPERTY MANAGER
QUADRANT PLACEMENT LEADERS
370 438
403 403
250 473
360 500
140 490
423 370
500 490
460
410
320
13
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDRENTEC DIRECT
QUADRANT PLACEMENT LEADERS
376 423
461 474
270 372
320 370
220 460
313 310
370 360
220
270
390
14
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDPROLEASE LEASE ADMIN
QUADRANT PLACEMENT LEADERS
377 397
462 473
230 320
120 440
340 100
355 100
440 420
240
370
370
15
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDMRI RESIDENTIAL MANAGEMENT
QUADRANT PLACEMENT LEADERS
373 389
403 407
305 372
190 410
420 360
380 170
410 440
420
220
470
16
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDTENANT FILE
QUADRANT PLACEMENT LEADERS
365 397
424 471
385 323
360 340
410 270
225 310
340 340
100
360
100
17
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDPROPERTYWARE
QUADRANT PLACEMENT MASTERS
351 395
350 346
290 445
440 470
140 420
415 370
470 470
490
390
310
18
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDPROPERTY MATRIX
QUADRANT PLACEMENT PACESETTERS
396 349
458 454
395 243
420 240
370 190
275 310
240 240
260
260
340
19
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDCONDO MANAGER
QUADRANT PLACEMENT LEADERS
371 370
459 470
330 270
320 260
340 220
235 360
260 260
190
100
390
20
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDSIMPLIFYEM PROPERTY MANAGEMENT
QUADRANT PLACEMENT PACESETTERS
369 341
444 443
405 238
440 100
370 410
183 440
100 190
310
100
220
21
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDTOTAL MANAGEMENT
QUADRANT PLACEMENT MASTERS
318 387
402 412
130 362
120 310
140 470
338 460
310 310
320
220
500
22
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDTENANTCLOUD
QUADRANT PLACEMENT CONTENDERS
345 346
414 427
245 265
270 270
220 340
308 170
270 270
290
210
460
23
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDMRI COMMERCIAL MANAGEMENT
QUADRANT PLACEMENT CONTENDERS
343 343
370 369
270 317
120 360
420 270
360 170
360 370
420
190
470
24
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDYARDI GENESISsup2
QUADRANT PLACEMENT PACESETTERS
362 311
370 352
370 270
270 210
470 260
340 500
210 220
470
440
240
25
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDHEMLANE
QUADRANT PLACEMENT CONTENDERS
342 324
489 498
160 150
220 160
100 160
230 100
160 160
170
490
100
26
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARD
QUICKEN RENTAL PROPERTY MANAGER
QUADRANT PLACEMENT CONTENDERS
301 357
368 368
120 345
100 290
140 360
350 490
290 320
370
320
420
27
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDRENTPOST
QUADRANT PLACEMENT CONTENDERS
336 320
447 479
220 162
220 190
220 100
230 170
190 160
190
440
100
28
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDTOPS [ONE]
QUADRANT PLACEMENT CONTENDERS
318 325
394 364
205 285
190 320
220 390
278 100
320 290
360
170
260
29
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARD
LANDLORDTRACKS MANAGEMENT SOFTWARE
QUADRANT PLACEMENT CONTENDERS
338 288
418 426
410 150
360 120
460 320
105 100
120 120
100
100
100
30
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDPROPERTY BOULEVARD
QUADRANT PLACEMENT CONTENDERS
337 274
402 359
245 188
270 220
220 100
300 170
220 210
270
420
290
31
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDPROPERTY MANAGER CLOUD
QUADRANT PLACEMENT CONTENDERS
325 275
435 402
220 148
220 160
220 160
213 170
160 120
100
490
100
32
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDTRUERENT
QUADRANT PLACEMENT CONTENDERS
278 297
448 457
110 138
120 120
100 220
105 170
120 100
100
100
100
33
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDSKYLINE SOFTWARE
QUADRANT PLACEMENT CONTENDERS
273 286
227 234
290 337
440 420
140 190
350 170
420 410
500
270
210
34M A R C H 2 0 1 7
ProviderslistedasRunnersUpwere considered for inclusion in the quadrant but were ultimately
not included for one or more reasons they did not have enough reviews they did not meet the reviews score minimum they did not meet the ultimate Value and Capability minimum scores or they did not meet our functionality requirements for the market
RUNNERS UP
123Landlordcom
360PropertyManager
365villas
AMTdirect
AngusAnyWhere
ApartmentManagerXP
ARGUSEnterprise
Arthur
Avantio
BarefootAgent
BistroStays
Bookalet
Bookerator
Bookerville
BookingPal
BookingSync
Bookster
Budgetrac
BudgeTracLEAD
CiiRUS
ComVibe
CoStarRealEstateManager
EasyRentalSoftware
EasyStorageSolutions
Entrata
Escapia
EstatePlus
FlatsWire
FrontdeskAnywhere
GENKAN
GreenhousePM
GTMetro
Guesty
Hostaway
35M A R C H 2 0 1 7
Hotelogix
I-ProBookingSystem
In4Suite
InfoTracker
InforPropertyManagement
iPM CRM
IQWAREPMS
iStateSoftPropertyManager
JenarkPropertyManagement
Kigo
Klik
LandlordSidekick
LandlordMax
LeaseEagleforRetail Tenants
LeaseQuery
Leasetool
LeaseWaveSuite
LiveRez
Lodgify
Lodgixcom
LxIWMSandLxLseMod
Magarental
MagpiePropertyManagement
Maisonette
ManageGo
MDSExplorer
MRI Bostonpost
MRISoftware
MyCommunity
MyRent
MyVR
MyVRMS
NoochforLandlords
OneRooftop
OneSite
OnlinePropertyManagementSoftware
OnSitePropertyManager
Orbirental
OwnerReservationscom
Palace
PapayaPodsPro-Management
PCHomes
PHPjabbersVacationRental
Point2PropertyManager
PortfolioManager
PriceLabs
ProNest
PropPMS
PropertifyCloud
36M A R C H 2 0 1 7
PropertyMaintainer
PropertyMeld
PropertyStudio
Property-xRM
Property360
PropertyBoss
PropertyBoulevard
Pruvan
RealEstateScript
RealHomeFinders
RealPage
RealTimeRentalcom
RealtyJuggler
RedSandz
ReflexBooking
RemoteLandlord
RentMagic20
Rentables
Rentals United
Rentberry
Rentivo
RentMonitor
RentPost
Rerun
ResBookPro
Resnexus
RISPropertyManagement
RMS
RNS Vacation Rental Software
RoomKeyPMS
roomMaster
RosmimanIWMS
SakaarREMS
Shiftsuite
Simplified Rental
Skyware
SmartBuildingApps
SmartHousing
SmartPropertySystems
Soft4Leasing
Soft4RealEstate
Spacebase
Spectra
stays
storEDGE
Streamline
TenantFilePropertyManagementSoftware
TenantManagementSoftware
TenantPro
TheProperty
37M A R C H 2 0 1 7
Tokeet
Track
Trekadoo
TurboTenant
Uplisting
VacationRentalScript
VacationRentalSoftware
VacationRentalTrackerPlus
VacationRentPro
VacationsPal
ValencePM
Vi-ProMIS
VillageManagementSoftware
VisualLease
VisualMatrixPMS
VivaRESA
VRManagerPro
Vreasy
WeatherDefender
WebRezPro
YardiStoreAdvantage
YardiStoreEnterprise
YardiVoyager
YesBookit
38M A R C H 2 0 1 7
The FrontRunnersmethodology assesses and calculates a score for products on two primary
dimensions Capability on the x-axis and Value on the y-axis
THE CAPABILITY SCORE IS AN OVERALL WEIGHTED AVERAGE OF SCORES INCLUDING
raquo End-user ratings of one to five stars on the productrsquos functionality
raquo End-user ratings of one to five stars on the productrsquos ease of use
raquo End-user ratings of one to five stars on the productrsquos customer support
raquo A score relative to other products in the market for the productrsquos inclusion of key functionality for the software category
raquo A score relative to other products in the market representing the number of other products that integrate with it
METHODOLOGY BASICS
M E T H O D O L O G Y B A S I C S
39M A R C H 2 0 1 7
THE VALUE SCORE IS AN OVERALL WEIGHTED AVERAGE OF SCORES INCLUDING
raquo End-user ratings of one to five stars on overall satisfaction with the product
raquo End-user ratings of one to five stars on how valuable users consider the product to be relative to its price
raquo End-user ratings of one to five stars on how likely they are to recommend the product to others
raquo A score relative to other products in the market for the size of the productrsquos customer base
raquo A score relative to other products in the market for the number of professionals in the market who have experience with the product (eg users developers administrators)
raquo A score relative to other products in the market representing the total number of user reviews across the three Gartner web properties
raquo A score relative to other products in the market representing the average number of times per month internet users search for the product on Google
M E T H O D O L O G Y B A S I C S
40M A R C H 2 0 1 7
Markets are defined by a core set of functionality and products considered for and included in FrontRunners must offer that core set of functionality Additional related functionality can contribute to the capability score for a product To qualify for consideration in FrontRunners for a software category a product must have a minimum number of unique user-submitted product reviews across the three Gartner Digital Markets web properties softwareadvicecom capterracom and getappcomThe minimum number of reviews required per product may differ by category but will generally be between 10 and 20 unique reviews
uml
- ResMan
- Buildium
- Rent Manager
- AppFolio Property Manager
- Rentec Direct
- ProLease Lease Admin
- MRI Residential Management
- TENANT File
- Propertyware
- Property Matrix
- Condo Manager
- SimplifyEm Property Management
- Total Management
- TenantCloud
- MRI Commercial Management
- Yardi Genesissup2
- Hemlane
- Quicken Rental Property Manager
- RentPost
- TOPS [ONE]
- LandlordTracks Management Software
- Property Boulevard
- Property Manager Cloud
- TrueRent
- SKYLINE Software
- ResMan
- Buildium
- Rent Manager
- AppFolio Property Manager
- Rentec Direct
- ProLease Lease Admin
- MRI Residential Management
- TENANT File
- Propertyware
- Property Matrix
- Condo Manager
- SimplifyEm Property Management
- Total Management
- TenantCloud
- MRI Commercial Management
- Yardi Genesissup2
- Hemlane
- Quicken Rental Property Manager
- RentPost
- TOPS [ONE]
- LandlordTracks Management Software
- Property Boulevard
- Property Manager Cloud
- TrueRent
- SKYLINE Software
- Introduction
- Defining Property Management Software
- The Quadrant
- Property Management Frontrunners Index
- Runners Up
- Methodology Basics
-
8M A R C H 2 0 1 7
PROPERTY MANAGEMENT FRONTRUNNERS INDEX
9 ResMan
10 Buildium
11 RentManager
12 AppFolioPropertyManager
13 RentecDirect
14 ProLeaseLeaseAdmin
15 MRIResidentialManagement
16 TENANT File
17 Propertyware
18 PropertyMatrix
19 CondoManager
20 SimplifyEmPropertyManagement
21 TotalManagement
22 TenantCloud
23 MRICommercialManagement
24 YardiGenesissup2
25 Hemlane
26 QuickenRentalPropertyManager
27 RentPost
28 TOPS [ONE]
29 LandlordTracksManagementSoftware
30 PropertyBoulevard
31 PropertyManagerCloud
32 TrueRent
33 SKYLINESoftware
9
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDRESMAN
QUADRANT PLACEMENT LEADERS
442 432
486 489
430 375
360 390
500 270
368 420
390 390
340
470
270
10
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDBUILDIUM
QUADRANT PLACEMENT LEADERS
427 442
429 432
465 452
440 460
490 500
388 370
460 460
390
340
360
11
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDRENT MANAGER
QUADRANT PLACEMENT LEADERS
387 447
407 412
330 482
440 490
220 440
403 470
490 500
410
270
440
12
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDAPPFOLIO PROPERTY MANAGER
QUADRANT PLACEMENT LEADERS
370 438
403 403
250 473
360 500
140 490
423 370
500 490
460
410
320
13
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDRENTEC DIRECT
QUADRANT PLACEMENT LEADERS
376 423
461 474
270 372
320 370
220 460
313 310
370 360
220
270
390
14
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDPROLEASE LEASE ADMIN
QUADRANT PLACEMENT LEADERS
377 397
462 473
230 320
120 440
340 100
355 100
440 420
240
370
370
15
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDMRI RESIDENTIAL MANAGEMENT
QUADRANT PLACEMENT LEADERS
373 389
403 407
305 372
190 410
420 360
380 170
410 440
420
220
470
16
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDTENANT FILE
QUADRANT PLACEMENT LEADERS
365 397
424 471
385 323
360 340
410 270
225 310
340 340
100
360
100
17
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDPROPERTYWARE
QUADRANT PLACEMENT MASTERS
351 395
350 346
290 445
440 470
140 420
415 370
470 470
490
390
310
18
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDPROPERTY MATRIX
QUADRANT PLACEMENT PACESETTERS
396 349
458 454
395 243
420 240
370 190
275 310
240 240
260
260
340
19
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDCONDO MANAGER
QUADRANT PLACEMENT LEADERS
371 370
459 470
330 270
320 260
340 220
235 360
260 260
190
100
390
20
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDSIMPLIFYEM PROPERTY MANAGEMENT
QUADRANT PLACEMENT PACESETTERS
369 341
444 443
405 238
440 100
370 410
183 440
100 190
310
100
220
21
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDTOTAL MANAGEMENT
QUADRANT PLACEMENT MASTERS
318 387
402 412
130 362
120 310
140 470
338 460
310 310
320
220
500
22
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDTENANTCLOUD
QUADRANT PLACEMENT CONTENDERS
345 346
414 427
245 265
270 270
220 340
308 170
270 270
290
210
460
23
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDMRI COMMERCIAL MANAGEMENT
QUADRANT PLACEMENT CONTENDERS
343 343
370 369
270 317
120 360
420 270
360 170
360 370
420
190
470
24
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDYARDI GENESISsup2
QUADRANT PLACEMENT PACESETTERS
362 311
370 352
370 270
270 210
470 260
340 500
210 220
470
440
240
25
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDHEMLANE
QUADRANT PLACEMENT CONTENDERS
342 324
489 498
160 150
220 160
100 160
230 100
160 160
170
490
100
26
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARD
QUICKEN RENTAL PROPERTY MANAGER
QUADRANT PLACEMENT CONTENDERS
301 357
368 368
120 345
100 290
140 360
350 490
290 320
370
320
420
27
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDRENTPOST
QUADRANT PLACEMENT CONTENDERS
336 320
447 479
220 162
220 190
220 100
230 170
190 160
190
440
100
28
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDTOPS [ONE]
QUADRANT PLACEMENT CONTENDERS
318 325
394 364
205 285
190 320
220 390
278 100
320 290
360
170
260
29
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARD
LANDLORDTRACKS MANAGEMENT SOFTWARE
QUADRANT PLACEMENT CONTENDERS
338 288
418 426
410 150
360 120
460 320
105 100
120 120
100
100
100
30
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDPROPERTY BOULEVARD
QUADRANT PLACEMENT CONTENDERS
337 274
402 359
245 188
270 220
220 100
300 170
220 210
270
420
290
31
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDPROPERTY MANAGER CLOUD
QUADRANT PLACEMENT CONTENDERS
325 275
435 402
220 148
220 160
220 160
213 170
160 120
100
490
100
32
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDTRUERENT
QUADRANT PLACEMENT CONTENDERS
278 297
448 457
110 138
120 120
100 220
105 170
120 100
100
100
100
33
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDSKYLINE SOFTWARE
QUADRANT PLACEMENT CONTENDERS
273 286
227 234
290 337
440 420
140 190
350 170
420 410
500
270
210
34M A R C H 2 0 1 7
ProviderslistedasRunnersUpwere considered for inclusion in the quadrant but were ultimately
not included for one or more reasons they did not have enough reviews they did not meet the reviews score minimum they did not meet the ultimate Value and Capability minimum scores or they did not meet our functionality requirements for the market
RUNNERS UP
123Landlordcom
360PropertyManager
365villas
AMTdirect
AngusAnyWhere
ApartmentManagerXP
ARGUSEnterprise
Arthur
Avantio
BarefootAgent
BistroStays
Bookalet
Bookerator
Bookerville
BookingPal
BookingSync
Bookster
Budgetrac
BudgeTracLEAD
CiiRUS
ComVibe
CoStarRealEstateManager
EasyRentalSoftware
EasyStorageSolutions
Entrata
Escapia
EstatePlus
FlatsWire
FrontdeskAnywhere
GENKAN
GreenhousePM
GTMetro
Guesty
Hostaway
35M A R C H 2 0 1 7
Hotelogix
I-ProBookingSystem
In4Suite
InfoTracker
InforPropertyManagement
iPM CRM
IQWAREPMS
iStateSoftPropertyManager
JenarkPropertyManagement
Kigo
Klik
LandlordSidekick
LandlordMax
LeaseEagleforRetail Tenants
LeaseQuery
Leasetool
LeaseWaveSuite
LiveRez
Lodgify
Lodgixcom
LxIWMSandLxLseMod
Magarental
MagpiePropertyManagement
Maisonette
ManageGo
MDSExplorer
MRI Bostonpost
MRISoftware
MyCommunity
MyRent
MyVR
MyVRMS
NoochforLandlords
OneRooftop
OneSite
OnlinePropertyManagementSoftware
OnSitePropertyManager
Orbirental
OwnerReservationscom
Palace
PapayaPodsPro-Management
PCHomes
PHPjabbersVacationRental
Point2PropertyManager
PortfolioManager
PriceLabs
ProNest
PropPMS
PropertifyCloud
36M A R C H 2 0 1 7
PropertyMaintainer
PropertyMeld
PropertyStudio
Property-xRM
Property360
PropertyBoss
PropertyBoulevard
Pruvan
RealEstateScript
RealHomeFinders
RealPage
RealTimeRentalcom
RealtyJuggler
RedSandz
ReflexBooking
RemoteLandlord
RentMagic20
Rentables
Rentals United
Rentberry
Rentivo
RentMonitor
RentPost
Rerun
ResBookPro
Resnexus
RISPropertyManagement
RMS
RNS Vacation Rental Software
RoomKeyPMS
roomMaster
RosmimanIWMS
SakaarREMS
Shiftsuite
Simplified Rental
Skyware
SmartBuildingApps
SmartHousing
SmartPropertySystems
Soft4Leasing
Soft4RealEstate
Spacebase
Spectra
stays
storEDGE
Streamline
TenantFilePropertyManagementSoftware
TenantManagementSoftware
TenantPro
TheProperty
37M A R C H 2 0 1 7
Tokeet
Track
Trekadoo
TurboTenant
Uplisting
VacationRentalScript
VacationRentalSoftware
VacationRentalTrackerPlus
VacationRentPro
VacationsPal
ValencePM
Vi-ProMIS
VillageManagementSoftware
VisualLease
VisualMatrixPMS
VivaRESA
VRManagerPro
Vreasy
WeatherDefender
WebRezPro
YardiStoreAdvantage
YardiStoreEnterprise
YardiVoyager
YesBookit
38M A R C H 2 0 1 7
The FrontRunnersmethodology assesses and calculates a score for products on two primary
dimensions Capability on the x-axis and Value on the y-axis
THE CAPABILITY SCORE IS AN OVERALL WEIGHTED AVERAGE OF SCORES INCLUDING
raquo End-user ratings of one to five stars on the productrsquos functionality
raquo End-user ratings of one to five stars on the productrsquos ease of use
raquo End-user ratings of one to five stars on the productrsquos customer support
raquo A score relative to other products in the market for the productrsquos inclusion of key functionality for the software category
raquo A score relative to other products in the market representing the number of other products that integrate with it
METHODOLOGY BASICS
M E T H O D O L O G Y B A S I C S
39M A R C H 2 0 1 7
THE VALUE SCORE IS AN OVERALL WEIGHTED AVERAGE OF SCORES INCLUDING
raquo End-user ratings of one to five stars on overall satisfaction with the product
raquo End-user ratings of one to five stars on how valuable users consider the product to be relative to its price
raquo End-user ratings of one to five stars on how likely they are to recommend the product to others
raquo A score relative to other products in the market for the size of the productrsquos customer base
raquo A score relative to other products in the market for the number of professionals in the market who have experience with the product (eg users developers administrators)
raquo A score relative to other products in the market representing the total number of user reviews across the three Gartner web properties
raquo A score relative to other products in the market representing the average number of times per month internet users search for the product on Google
M E T H O D O L O G Y B A S I C S
40M A R C H 2 0 1 7
Markets are defined by a core set of functionality and products considered for and included in FrontRunners must offer that core set of functionality Additional related functionality can contribute to the capability score for a product To qualify for consideration in FrontRunners for a software category a product must have a minimum number of unique user-submitted product reviews across the three Gartner Digital Markets web properties softwareadvicecom capterracom and getappcomThe minimum number of reviews required per product may differ by category but will generally be between 10 and 20 unique reviews
uml
- ResMan
- Buildium
- Rent Manager
- AppFolio Property Manager
- Rentec Direct
- ProLease Lease Admin
- MRI Residential Management
- TENANT File
- Propertyware
- Property Matrix
- Condo Manager
- SimplifyEm Property Management
- Total Management
- TenantCloud
- MRI Commercial Management
- Yardi Genesissup2
- Hemlane
- Quicken Rental Property Manager
- RentPost
- TOPS [ONE]
- LandlordTracks Management Software
- Property Boulevard
- Property Manager Cloud
- TrueRent
- SKYLINE Software
- ResMan
- Buildium
- Rent Manager
- AppFolio Property Manager
- Rentec Direct
- ProLease Lease Admin
- MRI Residential Management
- TENANT File
- Propertyware
- Property Matrix
- Condo Manager
- SimplifyEm Property Management
- Total Management
- TenantCloud
- MRI Commercial Management
- Yardi Genesissup2
- Hemlane
- Quicken Rental Property Manager
- RentPost
- TOPS [ONE]
- LandlordTracks Management Software
- Property Boulevard
- Property Manager Cloud
- TrueRent
- SKYLINE Software
- Introduction
- Defining Property Management Software
- The Quadrant
- Property Management Frontrunners Index
- Runners Up
- Methodology Basics
-
9
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDRESMAN
QUADRANT PLACEMENT LEADERS
442 432
486 489
430 375
360 390
500 270
368 420
390 390
340
470
270
10
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDBUILDIUM
QUADRANT PLACEMENT LEADERS
427 442
429 432
465 452
440 460
490 500
388 370
460 460
390
340
360
11
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDRENT MANAGER
QUADRANT PLACEMENT LEADERS
387 447
407 412
330 482
440 490
220 440
403 470
490 500
410
270
440
12
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDAPPFOLIO PROPERTY MANAGER
QUADRANT PLACEMENT LEADERS
370 438
403 403
250 473
360 500
140 490
423 370
500 490
460
410
320
13
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDRENTEC DIRECT
QUADRANT PLACEMENT LEADERS
376 423
461 474
270 372
320 370
220 460
313 310
370 360
220
270
390
14
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDPROLEASE LEASE ADMIN
QUADRANT PLACEMENT LEADERS
377 397
462 473
230 320
120 440
340 100
355 100
440 420
240
370
370
15
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDMRI RESIDENTIAL MANAGEMENT
QUADRANT PLACEMENT LEADERS
373 389
403 407
305 372
190 410
420 360
380 170
410 440
420
220
470
16
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDTENANT FILE
QUADRANT PLACEMENT LEADERS
365 397
424 471
385 323
360 340
410 270
225 310
340 340
100
360
100
17
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDPROPERTYWARE
QUADRANT PLACEMENT MASTERS
351 395
350 346
290 445
440 470
140 420
415 370
470 470
490
390
310
18
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDPROPERTY MATRIX
QUADRANT PLACEMENT PACESETTERS
396 349
458 454
395 243
420 240
370 190
275 310
240 240
260
260
340
19
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDCONDO MANAGER
QUADRANT PLACEMENT LEADERS
371 370
459 470
330 270
320 260
340 220
235 360
260 260
190
100
390
20
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDSIMPLIFYEM PROPERTY MANAGEMENT
QUADRANT PLACEMENT PACESETTERS
369 341
444 443
405 238
440 100
370 410
183 440
100 190
310
100
220
21
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDTOTAL MANAGEMENT
QUADRANT PLACEMENT MASTERS
318 387
402 412
130 362
120 310
140 470
338 460
310 310
320
220
500
22
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDTENANTCLOUD
QUADRANT PLACEMENT CONTENDERS
345 346
414 427
245 265
270 270
220 340
308 170
270 270
290
210
460
23
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDMRI COMMERCIAL MANAGEMENT
QUADRANT PLACEMENT CONTENDERS
343 343
370 369
270 317
120 360
420 270
360 170
360 370
420
190
470
24
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDYARDI GENESISsup2
QUADRANT PLACEMENT PACESETTERS
362 311
370 352
370 270
270 210
470 260
340 500
210 220
470
440
240
25
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDHEMLANE
QUADRANT PLACEMENT CONTENDERS
342 324
489 498
160 150
220 160
100 160
230 100
160 160
170
490
100
26
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARD
QUICKEN RENTAL PROPERTY MANAGER
QUADRANT PLACEMENT CONTENDERS
301 357
368 368
120 345
100 290
140 360
350 490
290 320
370
320
420
27
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDRENTPOST
QUADRANT PLACEMENT CONTENDERS
336 320
447 479
220 162
220 190
220 100
230 170
190 160
190
440
100
28
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDTOPS [ONE]
QUADRANT PLACEMENT CONTENDERS
318 325
394 364
205 285
190 320
220 390
278 100
320 290
360
170
260
29
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARD
LANDLORDTRACKS MANAGEMENT SOFTWARE
QUADRANT PLACEMENT CONTENDERS
338 288
418 426
410 150
360 120
460 320
105 100
120 120
100
100
100
30
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDPROPERTY BOULEVARD
QUADRANT PLACEMENT CONTENDERS
337 274
402 359
245 188
270 220
220 100
300 170
220 210
270
420
290
31
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDPROPERTY MANAGER CLOUD
QUADRANT PLACEMENT CONTENDERS
325 275
435 402
220 148
220 160
220 160
213 170
160 120
100
490
100
32
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDTRUERENT
QUADRANT PLACEMENT CONTENDERS
278 297
448 457
110 138
120 120
100 220
105 170
120 100
100
100
100
33
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDSKYLINE SOFTWARE
QUADRANT PLACEMENT CONTENDERS
273 286
227 234
290 337
440 420
140 190
350 170
420 410
500
270
210
34M A R C H 2 0 1 7
ProviderslistedasRunnersUpwere considered for inclusion in the quadrant but were ultimately
not included for one or more reasons they did not have enough reviews they did not meet the reviews score minimum they did not meet the ultimate Value and Capability minimum scores or they did not meet our functionality requirements for the market
RUNNERS UP
123Landlordcom
360PropertyManager
365villas
AMTdirect
AngusAnyWhere
ApartmentManagerXP
ARGUSEnterprise
Arthur
Avantio
BarefootAgent
BistroStays
Bookalet
Bookerator
Bookerville
BookingPal
BookingSync
Bookster
Budgetrac
BudgeTracLEAD
CiiRUS
ComVibe
CoStarRealEstateManager
EasyRentalSoftware
EasyStorageSolutions
Entrata
Escapia
EstatePlus
FlatsWire
FrontdeskAnywhere
GENKAN
GreenhousePM
GTMetro
Guesty
Hostaway
35M A R C H 2 0 1 7
Hotelogix
I-ProBookingSystem
In4Suite
InfoTracker
InforPropertyManagement
iPM CRM
IQWAREPMS
iStateSoftPropertyManager
JenarkPropertyManagement
Kigo
Klik
LandlordSidekick
LandlordMax
LeaseEagleforRetail Tenants
LeaseQuery
Leasetool
LeaseWaveSuite
LiveRez
Lodgify
Lodgixcom
LxIWMSandLxLseMod
Magarental
MagpiePropertyManagement
Maisonette
ManageGo
MDSExplorer
MRI Bostonpost
MRISoftware
MyCommunity
MyRent
MyVR
MyVRMS
NoochforLandlords
OneRooftop
OneSite
OnlinePropertyManagementSoftware
OnSitePropertyManager
Orbirental
OwnerReservationscom
Palace
PapayaPodsPro-Management
PCHomes
PHPjabbersVacationRental
Point2PropertyManager
PortfolioManager
PriceLabs
ProNest
PropPMS
PropertifyCloud
36M A R C H 2 0 1 7
PropertyMaintainer
PropertyMeld
PropertyStudio
Property-xRM
Property360
PropertyBoss
PropertyBoulevard
Pruvan
RealEstateScript
RealHomeFinders
RealPage
RealTimeRentalcom
RealtyJuggler
RedSandz
ReflexBooking
RemoteLandlord
RentMagic20
Rentables
Rentals United
Rentberry
Rentivo
RentMonitor
RentPost
Rerun
ResBookPro
Resnexus
RISPropertyManagement
RMS
RNS Vacation Rental Software
RoomKeyPMS
roomMaster
RosmimanIWMS
SakaarREMS
Shiftsuite
Simplified Rental
Skyware
SmartBuildingApps
SmartHousing
SmartPropertySystems
Soft4Leasing
Soft4RealEstate
Spacebase
Spectra
stays
storEDGE
Streamline
TenantFilePropertyManagementSoftware
TenantManagementSoftware
TenantPro
TheProperty
37M A R C H 2 0 1 7
Tokeet
Track
Trekadoo
TurboTenant
Uplisting
VacationRentalScript
VacationRentalSoftware
VacationRentalTrackerPlus
VacationRentPro
VacationsPal
ValencePM
Vi-ProMIS
VillageManagementSoftware
VisualLease
VisualMatrixPMS
VivaRESA
VRManagerPro
Vreasy
WeatherDefender
WebRezPro
YardiStoreAdvantage
YardiStoreEnterprise
YardiVoyager
YesBookit
38M A R C H 2 0 1 7
The FrontRunnersmethodology assesses and calculates a score for products on two primary
dimensions Capability on the x-axis and Value on the y-axis
THE CAPABILITY SCORE IS AN OVERALL WEIGHTED AVERAGE OF SCORES INCLUDING
raquo End-user ratings of one to five stars on the productrsquos functionality
raquo End-user ratings of one to five stars on the productrsquos ease of use
raquo End-user ratings of one to five stars on the productrsquos customer support
raquo A score relative to other products in the market for the productrsquos inclusion of key functionality for the software category
raquo A score relative to other products in the market representing the number of other products that integrate with it
METHODOLOGY BASICS
M E T H O D O L O G Y B A S I C S
39M A R C H 2 0 1 7
THE VALUE SCORE IS AN OVERALL WEIGHTED AVERAGE OF SCORES INCLUDING
raquo End-user ratings of one to five stars on overall satisfaction with the product
raquo End-user ratings of one to five stars on how valuable users consider the product to be relative to its price
raquo End-user ratings of one to five stars on how likely they are to recommend the product to others
raquo A score relative to other products in the market for the size of the productrsquos customer base
raquo A score relative to other products in the market for the number of professionals in the market who have experience with the product (eg users developers administrators)
raquo A score relative to other products in the market representing the total number of user reviews across the three Gartner web properties
raquo A score relative to other products in the market representing the average number of times per month internet users search for the product on Google
M E T H O D O L O G Y B A S I C S
40M A R C H 2 0 1 7
Markets are defined by a core set of functionality and products considered for and included in FrontRunners must offer that core set of functionality Additional related functionality can contribute to the capability score for a product To qualify for consideration in FrontRunners for a software category a product must have a minimum number of unique user-submitted product reviews across the three Gartner Digital Markets web properties softwareadvicecom capterracom and getappcomThe minimum number of reviews required per product may differ by category but will generally be between 10 and 20 unique reviews
uml
- ResMan
- Buildium
- Rent Manager
- AppFolio Property Manager
- Rentec Direct
- ProLease Lease Admin
- MRI Residential Management
- TENANT File
- Propertyware
- Property Matrix
- Condo Manager
- SimplifyEm Property Management
- Total Management
- TenantCloud
- MRI Commercial Management
- Yardi Genesissup2
- Hemlane
- Quicken Rental Property Manager
- RentPost
- TOPS [ONE]
- LandlordTracks Management Software
- Property Boulevard
- Property Manager Cloud
- TrueRent
- SKYLINE Software
- ResMan
- Buildium
- Rent Manager
- AppFolio Property Manager
- Rentec Direct
- ProLease Lease Admin
- MRI Residential Management
- TENANT File
- Propertyware
- Property Matrix
- Condo Manager
- SimplifyEm Property Management
- Total Management
- TenantCloud
- MRI Commercial Management
- Yardi Genesissup2
- Hemlane
- Quicken Rental Property Manager
- RentPost
- TOPS [ONE]
- LandlordTracks Management Software
- Property Boulevard
- Property Manager Cloud
- TrueRent
- SKYLINE Software
- Introduction
- Defining Property Management Software
- The Quadrant
- Property Management Frontrunners Index
- Runners Up
- Methodology Basics
-
10
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDBUILDIUM
QUADRANT PLACEMENT LEADERS
427 442
429 432
465 452
440 460
490 500
388 370
460 460
390
340
360
11
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDRENT MANAGER
QUADRANT PLACEMENT LEADERS
387 447
407 412
330 482
440 490
220 440
403 470
490 500
410
270
440
12
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDAPPFOLIO PROPERTY MANAGER
QUADRANT PLACEMENT LEADERS
370 438
403 403
250 473
360 500
140 490
423 370
500 490
460
410
320
13
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDRENTEC DIRECT
QUADRANT PLACEMENT LEADERS
376 423
461 474
270 372
320 370
220 460
313 310
370 360
220
270
390
14
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDPROLEASE LEASE ADMIN
QUADRANT PLACEMENT LEADERS
377 397
462 473
230 320
120 440
340 100
355 100
440 420
240
370
370
15
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDMRI RESIDENTIAL MANAGEMENT
QUADRANT PLACEMENT LEADERS
373 389
403 407
305 372
190 410
420 360
380 170
410 440
420
220
470
16
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDTENANT FILE
QUADRANT PLACEMENT LEADERS
365 397
424 471
385 323
360 340
410 270
225 310
340 340
100
360
100
17
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDPROPERTYWARE
QUADRANT PLACEMENT MASTERS
351 395
350 346
290 445
440 470
140 420
415 370
470 470
490
390
310
18
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDPROPERTY MATRIX
QUADRANT PLACEMENT PACESETTERS
396 349
458 454
395 243
420 240
370 190
275 310
240 240
260
260
340
19
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDCONDO MANAGER
QUADRANT PLACEMENT LEADERS
371 370
459 470
330 270
320 260
340 220
235 360
260 260
190
100
390
20
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDSIMPLIFYEM PROPERTY MANAGEMENT
QUADRANT PLACEMENT PACESETTERS
369 341
444 443
405 238
440 100
370 410
183 440
100 190
310
100
220
21
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDTOTAL MANAGEMENT
QUADRANT PLACEMENT MASTERS
318 387
402 412
130 362
120 310
140 470
338 460
310 310
320
220
500
22
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDTENANTCLOUD
QUADRANT PLACEMENT CONTENDERS
345 346
414 427
245 265
270 270
220 340
308 170
270 270
290
210
460
23
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDMRI COMMERCIAL MANAGEMENT
QUADRANT PLACEMENT CONTENDERS
343 343
370 369
270 317
120 360
420 270
360 170
360 370
420
190
470
24
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDYARDI GENESISsup2
QUADRANT PLACEMENT PACESETTERS
362 311
370 352
370 270
270 210
470 260
340 500
210 220
470
440
240
25
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDHEMLANE
QUADRANT PLACEMENT CONTENDERS
342 324
489 498
160 150
220 160
100 160
230 100
160 160
170
490
100
26
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARD
QUICKEN RENTAL PROPERTY MANAGER
QUADRANT PLACEMENT CONTENDERS
301 357
368 368
120 345
100 290
140 360
350 490
290 320
370
320
420
27
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDRENTPOST
QUADRANT PLACEMENT CONTENDERS
336 320
447 479
220 162
220 190
220 100
230 170
190 160
190
440
100
28
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDTOPS [ONE]
QUADRANT PLACEMENT CONTENDERS
318 325
394 364
205 285
190 320
220 390
278 100
320 290
360
170
260
29
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARD
LANDLORDTRACKS MANAGEMENT SOFTWARE
QUADRANT PLACEMENT CONTENDERS
338 288
418 426
410 150
360 120
460 320
105 100
120 120
100
100
100
30
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDPROPERTY BOULEVARD
QUADRANT PLACEMENT CONTENDERS
337 274
402 359
245 188
270 220
220 100
300 170
220 210
270
420
290
31
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDPROPERTY MANAGER CLOUD
QUADRANT PLACEMENT CONTENDERS
325 275
435 402
220 148
220 160
220 160
213 170
160 120
100
490
100
32
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDTRUERENT
QUADRANT PLACEMENT CONTENDERS
278 297
448 457
110 138
120 120
100 220
105 170
120 100
100
100
100
33
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDSKYLINE SOFTWARE
QUADRANT PLACEMENT CONTENDERS
273 286
227 234
290 337
440 420
140 190
350 170
420 410
500
270
210
34M A R C H 2 0 1 7
ProviderslistedasRunnersUpwere considered for inclusion in the quadrant but were ultimately
not included for one or more reasons they did not have enough reviews they did not meet the reviews score minimum they did not meet the ultimate Value and Capability minimum scores or they did not meet our functionality requirements for the market
RUNNERS UP
123Landlordcom
360PropertyManager
365villas
AMTdirect
AngusAnyWhere
ApartmentManagerXP
ARGUSEnterprise
Arthur
Avantio
BarefootAgent
BistroStays
Bookalet
Bookerator
Bookerville
BookingPal
BookingSync
Bookster
Budgetrac
BudgeTracLEAD
CiiRUS
ComVibe
CoStarRealEstateManager
EasyRentalSoftware
EasyStorageSolutions
Entrata
Escapia
EstatePlus
FlatsWire
FrontdeskAnywhere
GENKAN
GreenhousePM
GTMetro
Guesty
Hostaway
35M A R C H 2 0 1 7
Hotelogix
I-ProBookingSystem
In4Suite
InfoTracker
InforPropertyManagement
iPM CRM
IQWAREPMS
iStateSoftPropertyManager
JenarkPropertyManagement
Kigo
Klik
LandlordSidekick
LandlordMax
LeaseEagleforRetail Tenants
LeaseQuery
Leasetool
LeaseWaveSuite
LiveRez
Lodgify
Lodgixcom
LxIWMSandLxLseMod
Magarental
MagpiePropertyManagement
Maisonette
ManageGo
MDSExplorer
MRI Bostonpost
MRISoftware
MyCommunity
MyRent
MyVR
MyVRMS
NoochforLandlords
OneRooftop
OneSite
OnlinePropertyManagementSoftware
OnSitePropertyManager
Orbirental
OwnerReservationscom
Palace
PapayaPodsPro-Management
PCHomes
PHPjabbersVacationRental
Point2PropertyManager
PortfolioManager
PriceLabs
ProNest
PropPMS
PropertifyCloud
36M A R C H 2 0 1 7
PropertyMaintainer
PropertyMeld
PropertyStudio
Property-xRM
Property360
PropertyBoss
PropertyBoulevard
Pruvan
RealEstateScript
RealHomeFinders
RealPage
RealTimeRentalcom
RealtyJuggler
RedSandz
ReflexBooking
RemoteLandlord
RentMagic20
Rentables
Rentals United
Rentberry
Rentivo
RentMonitor
RentPost
Rerun
ResBookPro
Resnexus
RISPropertyManagement
RMS
RNS Vacation Rental Software
RoomKeyPMS
roomMaster
RosmimanIWMS
SakaarREMS
Shiftsuite
Simplified Rental
Skyware
SmartBuildingApps
SmartHousing
SmartPropertySystems
Soft4Leasing
Soft4RealEstate
Spacebase
Spectra
stays
storEDGE
Streamline
TenantFilePropertyManagementSoftware
TenantManagementSoftware
TenantPro
TheProperty
37M A R C H 2 0 1 7
Tokeet
Track
Trekadoo
TurboTenant
Uplisting
VacationRentalScript
VacationRentalSoftware
VacationRentalTrackerPlus
VacationRentPro
VacationsPal
ValencePM
Vi-ProMIS
VillageManagementSoftware
VisualLease
VisualMatrixPMS
VivaRESA
VRManagerPro
Vreasy
WeatherDefender
WebRezPro
YardiStoreAdvantage
YardiStoreEnterprise
YardiVoyager
YesBookit
38M A R C H 2 0 1 7
The FrontRunnersmethodology assesses and calculates a score for products on two primary
dimensions Capability on the x-axis and Value on the y-axis
THE CAPABILITY SCORE IS AN OVERALL WEIGHTED AVERAGE OF SCORES INCLUDING
raquo End-user ratings of one to five stars on the productrsquos functionality
raquo End-user ratings of one to five stars on the productrsquos ease of use
raquo End-user ratings of one to five stars on the productrsquos customer support
raquo A score relative to other products in the market for the productrsquos inclusion of key functionality for the software category
raquo A score relative to other products in the market representing the number of other products that integrate with it
METHODOLOGY BASICS
M E T H O D O L O G Y B A S I C S
39M A R C H 2 0 1 7
THE VALUE SCORE IS AN OVERALL WEIGHTED AVERAGE OF SCORES INCLUDING
raquo End-user ratings of one to five stars on overall satisfaction with the product
raquo End-user ratings of one to five stars on how valuable users consider the product to be relative to its price
raquo End-user ratings of one to five stars on how likely they are to recommend the product to others
raquo A score relative to other products in the market for the size of the productrsquos customer base
raquo A score relative to other products in the market for the number of professionals in the market who have experience with the product (eg users developers administrators)
raquo A score relative to other products in the market representing the total number of user reviews across the three Gartner web properties
raquo A score relative to other products in the market representing the average number of times per month internet users search for the product on Google
M E T H O D O L O G Y B A S I C S
40M A R C H 2 0 1 7
Markets are defined by a core set of functionality and products considered for and included in FrontRunners must offer that core set of functionality Additional related functionality can contribute to the capability score for a product To qualify for consideration in FrontRunners for a software category a product must have a minimum number of unique user-submitted product reviews across the three Gartner Digital Markets web properties softwareadvicecom capterracom and getappcomThe minimum number of reviews required per product may differ by category but will generally be between 10 and 20 unique reviews
uml
- ResMan
- Buildium
- Rent Manager
- AppFolio Property Manager
- Rentec Direct
- ProLease Lease Admin
- MRI Residential Management
- TENANT File
- Propertyware
- Property Matrix
- Condo Manager
- SimplifyEm Property Management
- Total Management
- TenantCloud
- MRI Commercial Management
- Yardi Genesissup2
- Hemlane
- Quicken Rental Property Manager
- RentPost
- TOPS [ONE]
- LandlordTracks Management Software
- Property Boulevard
- Property Manager Cloud
- TrueRent
- SKYLINE Software
- ResMan
- Buildium
- Rent Manager
- AppFolio Property Manager
- Rentec Direct
- ProLease Lease Admin
- MRI Residential Management
- TENANT File
- Propertyware
- Property Matrix
- Condo Manager
- SimplifyEm Property Management
- Total Management
- TenantCloud
- MRI Commercial Management
- Yardi Genesissup2
- Hemlane
- Quicken Rental Property Manager
- RentPost
- TOPS [ONE]
- LandlordTracks Management Software
- Property Boulevard
- Property Manager Cloud
- TrueRent
- SKYLINE Software
- Introduction
- Defining Property Management Software
- The Quadrant
- Property Management Frontrunners Index
- Runners Up
- Methodology Basics
-
11
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDRENT MANAGER
QUADRANT PLACEMENT LEADERS
387 447
407 412
330 482
440 490
220 440
403 470
490 500
410
270
440
12
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDAPPFOLIO PROPERTY MANAGER
QUADRANT PLACEMENT LEADERS
370 438
403 403
250 473
360 500
140 490
423 370
500 490
460
410
320
13
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDRENTEC DIRECT
QUADRANT PLACEMENT LEADERS
376 423
461 474
270 372
320 370
220 460
313 310
370 360
220
270
390
14
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDPROLEASE LEASE ADMIN
QUADRANT PLACEMENT LEADERS
377 397
462 473
230 320
120 440
340 100
355 100
440 420
240
370
370
15
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDMRI RESIDENTIAL MANAGEMENT
QUADRANT PLACEMENT LEADERS
373 389
403 407
305 372
190 410
420 360
380 170
410 440
420
220
470
16
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDTENANT FILE
QUADRANT PLACEMENT LEADERS
365 397
424 471
385 323
360 340
410 270
225 310
340 340
100
360
100
17
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDPROPERTYWARE
QUADRANT PLACEMENT MASTERS
351 395
350 346
290 445
440 470
140 420
415 370
470 470
490
390
310
18
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDPROPERTY MATRIX
QUADRANT PLACEMENT PACESETTERS
396 349
458 454
395 243
420 240
370 190
275 310
240 240
260
260
340
19
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDCONDO MANAGER
QUADRANT PLACEMENT LEADERS
371 370
459 470
330 270
320 260
340 220
235 360
260 260
190
100
390
20
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDSIMPLIFYEM PROPERTY MANAGEMENT
QUADRANT PLACEMENT PACESETTERS
369 341
444 443
405 238
440 100
370 410
183 440
100 190
310
100
220
21
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDTOTAL MANAGEMENT
QUADRANT PLACEMENT MASTERS
318 387
402 412
130 362
120 310
140 470
338 460
310 310
320
220
500
22
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDTENANTCLOUD
QUADRANT PLACEMENT CONTENDERS
345 346
414 427
245 265
270 270
220 340
308 170
270 270
290
210
460
23
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDMRI COMMERCIAL MANAGEMENT
QUADRANT PLACEMENT CONTENDERS
343 343
370 369
270 317
120 360
420 270
360 170
360 370
420
190
470
24
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDYARDI GENESISsup2
QUADRANT PLACEMENT PACESETTERS
362 311
370 352
370 270
270 210
470 260
340 500
210 220
470
440
240
25
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDHEMLANE
QUADRANT PLACEMENT CONTENDERS
342 324
489 498
160 150
220 160
100 160
230 100
160 160
170
490
100
26
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARD
QUICKEN RENTAL PROPERTY MANAGER
QUADRANT PLACEMENT CONTENDERS
301 357
368 368
120 345
100 290
140 360
350 490
290 320
370
320
420
27
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDRENTPOST
QUADRANT PLACEMENT CONTENDERS
336 320
447 479
220 162
220 190
220 100
230 170
190 160
190
440
100
28
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDTOPS [ONE]
QUADRANT PLACEMENT CONTENDERS
318 325
394 364
205 285
190 320
220 390
278 100
320 290
360
170
260
29
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARD
LANDLORDTRACKS MANAGEMENT SOFTWARE
QUADRANT PLACEMENT CONTENDERS
338 288
418 426
410 150
360 120
460 320
105 100
120 120
100
100
100
30
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDPROPERTY BOULEVARD
QUADRANT PLACEMENT CONTENDERS
337 274
402 359
245 188
270 220
220 100
300 170
220 210
270
420
290
31
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDPROPERTY MANAGER CLOUD
QUADRANT PLACEMENT CONTENDERS
325 275
435 402
220 148
220 160
220 160
213 170
160 120
100
490
100
32
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDTRUERENT
QUADRANT PLACEMENT CONTENDERS
278 297
448 457
110 138
120 120
100 220
105 170
120 100
100
100
100
33
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDSKYLINE SOFTWARE
QUADRANT PLACEMENT CONTENDERS
273 286
227 234
290 337
440 420
140 190
350 170
420 410
500
270
210
34M A R C H 2 0 1 7
ProviderslistedasRunnersUpwere considered for inclusion in the quadrant but were ultimately
not included for one or more reasons they did not have enough reviews they did not meet the reviews score minimum they did not meet the ultimate Value and Capability minimum scores or they did not meet our functionality requirements for the market
RUNNERS UP
123Landlordcom
360PropertyManager
365villas
AMTdirect
AngusAnyWhere
ApartmentManagerXP
ARGUSEnterprise
Arthur
Avantio
BarefootAgent
BistroStays
Bookalet
Bookerator
Bookerville
BookingPal
BookingSync
Bookster
Budgetrac
BudgeTracLEAD
CiiRUS
ComVibe
CoStarRealEstateManager
EasyRentalSoftware
EasyStorageSolutions
Entrata
Escapia
EstatePlus
FlatsWire
FrontdeskAnywhere
GENKAN
GreenhousePM
GTMetro
Guesty
Hostaway
35M A R C H 2 0 1 7
Hotelogix
I-ProBookingSystem
In4Suite
InfoTracker
InforPropertyManagement
iPM CRM
IQWAREPMS
iStateSoftPropertyManager
JenarkPropertyManagement
Kigo
Klik
LandlordSidekick
LandlordMax
LeaseEagleforRetail Tenants
LeaseQuery
Leasetool
LeaseWaveSuite
LiveRez
Lodgify
Lodgixcom
LxIWMSandLxLseMod
Magarental
MagpiePropertyManagement
Maisonette
ManageGo
MDSExplorer
MRI Bostonpost
MRISoftware
MyCommunity
MyRent
MyVR
MyVRMS
NoochforLandlords
OneRooftop
OneSite
OnlinePropertyManagementSoftware
OnSitePropertyManager
Orbirental
OwnerReservationscom
Palace
PapayaPodsPro-Management
PCHomes
PHPjabbersVacationRental
Point2PropertyManager
PortfolioManager
PriceLabs
ProNest
PropPMS
PropertifyCloud
36M A R C H 2 0 1 7
PropertyMaintainer
PropertyMeld
PropertyStudio
Property-xRM
Property360
PropertyBoss
PropertyBoulevard
Pruvan
RealEstateScript
RealHomeFinders
RealPage
RealTimeRentalcom
RealtyJuggler
RedSandz
ReflexBooking
RemoteLandlord
RentMagic20
Rentables
Rentals United
Rentberry
Rentivo
RentMonitor
RentPost
Rerun
ResBookPro
Resnexus
RISPropertyManagement
RMS
RNS Vacation Rental Software
RoomKeyPMS
roomMaster
RosmimanIWMS
SakaarREMS
Shiftsuite
Simplified Rental
Skyware
SmartBuildingApps
SmartHousing
SmartPropertySystems
Soft4Leasing
Soft4RealEstate
Spacebase
Spectra
stays
storEDGE
Streamline
TenantFilePropertyManagementSoftware
TenantManagementSoftware
TenantPro
TheProperty
37M A R C H 2 0 1 7
Tokeet
Track
Trekadoo
TurboTenant
Uplisting
VacationRentalScript
VacationRentalSoftware
VacationRentalTrackerPlus
VacationRentPro
VacationsPal
ValencePM
Vi-ProMIS
VillageManagementSoftware
VisualLease
VisualMatrixPMS
VivaRESA
VRManagerPro
Vreasy
WeatherDefender
WebRezPro
YardiStoreAdvantage
YardiStoreEnterprise
YardiVoyager
YesBookit
38M A R C H 2 0 1 7
The FrontRunnersmethodology assesses and calculates a score for products on two primary
dimensions Capability on the x-axis and Value on the y-axis
THE CAPABILITY SCORE IS AN OVERALL WEIGHTED AVERAGE OF SCORES INCLUDING
raquo End-user ratings of one to five stars on the productrsquos functionality
raquo End-user ratings of one to five stars on the productrsquos ease of use
raquo End-user ratings of one to five stars on the productrsquos customer support
raquo A score relative to other products in the market for the productrsquos inclusion of key functionality for the software category
raquo A score relative to other products in the market representing the number of other products that integrate with it
METHODOLOGY BASICS
M E T H O D O L O G Y B A S I C S
39M A R C H 2 0 1 7
THE VALUE SCORE IS AN OVERALL WEIGHTED AVERAGE OF SCORES INCLUDING
raquo End-user ratings of one to five stars on overall satisfaction with the product
raquo End-user ratings of one to five stars on how valuable users consider the product to be relative to its price
raquo End-user ratings of one to five stars on how likely they are to recommend the product to others
raquo A score relative to other products in the market for the size of the productrsquos customer base
raquo A score relative to other products in the market for the number of professionals in the market who have experience with the product (eg users developers administrators)
raquo A score relative to other products in the market representing the total number of user reviews across the three Gartner web properties
raquo A score relative to other products in the market representing the average number of times per month internet users search for the product on Google
M E T H O D O L O G Y B A S I C S
40M A R C H 2 0 1 7
Markets are defined by a core set of functionality and products considered for and included in FrontRunners must offer that core set of functionality Additional related functionality can contribute to the capability score for a product To qualify for consideration in FrontRunners for a software category a product must have a minimum number of unique user-submitted product reviews across the three Gartner Digital Markets web properties softwareadvicecom capterracom and getappcomThe minimum number of reviews required per product may differ by category but will generally be between 10 and 20 unique reviews
uml
- ResMan
- Buildium
- Rent Manager
- AppFolio Property Manager
- Rentec Direct
- ProLease Lease Admin
- MRI Residential Management
- TENANT File
- Propertyware
- Property Matrix
- Condo Manager
- SimplifyEm Property Management
- Total Management
- TenantCloud
- MRI Commercial Management
- Yardi Genesissup2
- Hemlane
- Quicken Rental Property Manager
- RentPost
- TOPS [ONE]
- LandlordTracks Management Software
- Property Boulevard
- Property Manager Cloud
- TrueRent
- SKYLINE Software
- ResMan
- Buildium
- Rent Manager
- AppFolio Property Manager
- Rentec Direct
- ProLease Lease Admin
- MRI Residential Management
- TENANT File
- Propertyware
- Property Matrix
- Condo Manager
- SimplifyEm Property Management
- Total Management
- TenantCloud
- MRI Commercial Management
- Yardi Genesissup2
- Hemlane
- Quicken Rental Property Manager
- RentPost
- TOPS [ONE]
- LandlordTracks Management Software
- Property Boulevard
- Property Manager Cloud
- TrueRent
- SKYLINE Software
- Introduction
- Defining Property Management Software
- The Quadrant
- Property Management Frontrunners Index
- Runners Up
- Methodology Basics
-
12
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDAPPFOLIO PROPERTY MANAGER
QUADRANT PLACEMENT LEADERS
370 438
403 403
250 473
360 500
140 490
423 370
500 490
460
410
320
13
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDRENTEC DIRECT
QUADRANT PLACEMENT LEADERS
376 423
461 474
270 372
320 370
220 460
313 310
370 360
220
270
390
14
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDPROLEASE LEASE ADMIN
QUADRANT PLACEMENT LEADERS
377 397
462 473
230 320
120 440
340 100
355 100
440 420
240
370
370
15
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDMRI RESIDENTIAL MANAGEMENT
QUADRANT PLACEMENT LEADERS
373 389
403 407
305 372
190 410
420 360
380 170
410 440
420
220
470
16
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDTENANT FILE
QUADRANT PLACEMENT LEADERS
365 397
424 471
385 323
360 340
410 270
225 310
340 340
100
360
100
17
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDPROPERTYWARE
QUADRANT PLACEMENT MASTERS
351 395
350 346
290 445
440 470
140 420
415 370
470 470
490
390
310
18
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDPROPERTY MATRIX
QUADRANT PLACEMENT PACESETTERS
396 349
458 454
395 243
420 240
370 190
275 310
240 240
260
260
340
19
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDCONDO MANAGER
QUADRANT PLACEMENT LEADERS
371 370
459 470
330 270
320 260
340 220
235 360
260 260
190
100
390
20
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDSIMPLIFYEM PROPERTY MANAGEMENT
QUADRANT PLACEMENT PACESETTERS
369 341
444 443
405 238
440 100
370 410
183 440
100 190
310
100
220
21
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDTOTAL MANAGEMENT
QUADRANT PLACEMENT MASTERS
318 387
402 412
130 362
120 310
140 470
338 460
310 310
320
220
500
22
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDTENANTCLOUD
QUADRANT PLACEMENT CONTENDERS
345 346
414 427
245 265
270 270
220 340
308 170
270 270
290
210
460
23
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDMRI COMMERCIAL MANAGEMENT
QUADRANT PLACEMENT CONTENDERS
343 343
370 369
270 317
120 360
420 270
360 170
360 370
420
190
470
24
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDYARDI GENESISsup2
QUADRANT PLACEMENT PACESETTERS
362 311
370 352
370 270
270 210
470 260
340 500
210 220
470
440
240
25
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDHEMLANE
QUADRANT PLACEMENT CONTENDERS
342 324
489 498
160 150
220 160
100 160
230 100
160 160
170
490
100
26
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARD
QUICKEN RENTAL PROPERTY MANAGER
QUADRANT PLACEMENT CONTENDERS
301 357
368 368
120 345
100 290
140 360
350 490
290 320
370
320
420
27
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDRENTPOST
QUADRANT PLACEMENT CONTENDERS
336 320
447 479
220 162
220 190
220 100
230 170
190 160
190
440
100
28
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDTOPS [ONE]
QUADRANT PLACEMENT CONTENDERS
318 325
394 364
205 285
190 320
220 390
278 100
320 290
360
170
260
29
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARD
LANDLORDTRACKS MANAGEMENT SOFTWARE
QUADRANT PLACEMENT CONTENDERS
338 288
418 426
410 150
360 120
460 320
105 100
120 120
100
100
100
30
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDPROPERTY BOULEVARD
QUADRANT PLACEMENT CONTENDERS
337 274
402 359
245 188
270 220
220 100
300 170
220 210
270
420
290
31
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDPROPERTY MANAGER CLOUD
QUADRANT PLACEMENT CONTENDERS
325 275
435 402
220 148
220 160
220 160
213 170
160 120
100
490
100
32
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDTRUERENT
QUADRANT PLACEMENT CONTENDERS
278 297
448 457
110 138
120 120
100 220
105 170
120 100
100
100
100
33
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDSKYLINE SOFTWARE
QUADRANT PLACEMENT CONTENDERS
273 286
227 234
290 337
440 420
140 190
350 170
420 410
500
270
210
34M A R C H 2 0 1 7
ProviderslistedasRunnersUpwere considered for inclusion in the quadrant but were ultimately
not included for one or more reasons they did not have enough reviews they did not meet the reviews score minimum they did not meet the ultimate Value and Capability minimum scores or they did not meet our functionality requirements for the market
RUNNERS UP
123Landlordcom
360PropertyManager
365villas
AMTdirect
AngusAnyWhere
ApartmentManagerXP
ARGUSEnterprise
Arthur
Avantio
BarefootAgent
BistroStays
Bookalet
Bookerator
Bookerville
BookingPal
BookingSync
Bookster
Budgetrac
BudgeTracLEAD
CiiRUS
ComVibe
CoStarRealEstateManager
EasyRentalSoftware
EasyStorageSolutions
Entrata
Escapia
EstatePlus
FlatsWire
FrontdeskAnywhere
GENKAN
GreenhousePM
GTMetro
Guesty
Hostaway
35M A R C H 2 0 1 7
Hotelogix
I-ProBookingSystem
In4Suite
InfoTracker
InforPropertyManagement
iPM CRM
IQWAREPMS
iStateSoftPropertyManager
JenarkPropertyManagement
Kigo
Klik
LandlordSidekick
LandlordMax
LeaseEagleforRetail Tenants
LeaseQuery
Leasetool
LeaseWaveSuite
LiveRez
Lodgify
Lodgixcom
LxIWMSandLxLseMod
Magarental
MagpiePropertyManagement
Maisonette
ManageGo
MDSExplorer
MRI Bostonpost
MRISoftware
MyCommunity
MyRent
MyVR
MyVRMS
NoochforLandlords
OneRooftop
OneSite
OnlinePropertyManagementSoftware
OnSitePropertyManager
Orbirental
OwnerReservationscom
Palace
PapayaPodsPro-Management
PCHomes
PHPjabbersVacationRental
Point2PropertyManager
PortfolioManager
PriceLabs
ProNest
PropPMS
PropertifyCloud
36M A R C H 2 0 1 7
PropertyMaintainer
PropertyMeld
PropertyStudio
Property-xRM
Property360
PropertyBoss
PropertyBoulevard
Pruvan
RealEstateScript
RealHomeFinders
RealPage
RealTimeRentalcom
RealtyJuggler
RedSandz
ReflexBooking
RemoteLandlord
RentMagic20
Rentables
Rentals United
Rentberry
Rentivo
RentMonitor
RentPost
Rerun
ResBookPro
Resnexus
RISPropertyManagement
RMS
RNS Vacation Rental Software
RoomKeyPMS
roomMaster
RosmimanIWMS
SakaarREMS
Shiftsuite
Simplified Rental
Skyware
SmartBuildingApps
SmartHousing
SmartPropertySystems
Soft4Leasing
Soft4RealEstate
Spacebase
Spectra
stays
storEDGE
Streamline
TenantFilePropertyManagementSoftware
TenantManagementSoftware
TenantPro
TheProperty
37M A R C H 2 0 1 7
Tokeet
Track
Trekadoo
TurboTenant
Uplisting
VacationRentalScript
VacationRentalSoftware
VacationRentalTrackerPlus
VacationRentPro
VacationsPal
ValencePM
Vi-ProMIS
VillageManagementSoftware
VisualLease
VisualMatrixPMS
VivaRESA
VRManagerPro
Vreasy
WeatherDefender
WebRezPro
YardiStoreAdvantage
YardiStoreEnterprise
YardiVoyager
YesBookit
38M A R C H 2 0 1 7
The FrontRunnersmethodology assesses and calculates a score for products on two primary
dimensions Capability on the x-axis and Value on the y-axis
THE CAPABILITY SCORE IS AN OVERALL WEIGHTED AVERAGE OF SCORES INCLUDING
raquo End-user ratings of one to five stars on the productrsquos functionality
raquo End-user ratings of one to five stars on the productrsquos ease of use
raquo End-user ratings of one to five stars on the productrsquos customer support
raquo A score relative to other products in the market for the productrsquos inclusion of key functionality for the software category
raquo A score relative to other products in the market representing the number of other products that integrate with it
METHODOLOGY BASICS
M E T H O D O L O G Y B A S I C S
39M A R C H 2 0 1 7
THE VALUE SCORE IS AN OVERALL WEIGHTED AVERAGE OF SCORES INCLUDING
raquo End-user ratings of one to five stars on overall satisfaction with the product
raquo End-user ratings of one to five stars on how valuable users consider the product to be relative to its price
raquo End-user ratings of one to five stars on how likely they are to recommend the product to others
raquo A score relative to other products in the market for the size of the productrsquos customer base
raquo A score relative to other products in the market for the number of professionals in the market who have experience with the product (eg users developers administrators)
raquo A score relative to other products in the market representing the total number of user reviews across the three Gartner web properties
raquo A score relative to other products in the market representing the average number of times per month internet users search for the product on Google
M E T H O D O L O G Y B A S I C S
40M A R C H 2 0 1 7
Markets are defined by a core set of functionality and products considered for and included in FrontRunners must offer that core set of functionality Additional related functionality can contribute to the capability score for a product To qualify for consideration in FrontRunners for a software category a product must have a minimum number of unique user-submitted product reviews across the three Gartner Digital Markets web properties softwareadvicecom capterracom and getappcomThe minimum number of reviews required per product may differ by category but will generally be between 10 and 20 unique reviews
uml
- ResMan
- Buildium
- Rent Manager
- AppFolio Property Manager
- Rentec Direct
- ProLease Lease Admin
- MRI Residential Management
- TENANT File
- Propertyware
- Property Matrix
- Condo Manager
- SimplifyEm Property Management
- Total Management
- TenantCloud
- MRI Commercial Management
- Yardi Genesissup2
- Hemlane
- Quicken Rental Property Manager
- RentPost
- TOPS [ONE]
- LandlordTracks Management Software
- Property Boulevard
- Property Manager Cloud
- TrueRent
- SKYLINE Software
- ResMan
- Buildium
- Rent Manager
- AppFolio Property Manager
- Rentec Direct
- ProLease Lease Admin
- MRI Residential Management
- TENANT File
- Propertyware
- Property Matrix
- Condo Manager
- SimplifyEm Property Management
- Total Management
- TenantCloud
- MRI Commercial Management
- Yardi Genesissup2
- Hemlane
- Quicken Rental Property Manager
- RentPost
- TOPS [ONE]
- LandlordTracks Management Software
- Property Boulevard
- Property Manager Cloud
- TrueRent
- SKYLINE Software
- Introduction
- Defining Property Management Software
- The Quadrant
- Property Management Frontrunners Index
- Runners Up
- Methodology Basics
-
13
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDRENTEC DIRECT
QUADRANT PLACEMENT LEADERS
376 423
461 474
270 372
320 370
220 460
313 310
370 360
220
270
390
14
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDPROLEASE LEASE ADMIN
QUADRANT PLACEMENT LEADERS
377 397
462 473
230 320
120 440
340 100
355 100
440 420
240
370
370
15
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDMRI RESIDENTIAL MANAGEMENT
QUADRANT PLACEMENT LEADERS
373 389
403 407
305 372
190 410
420 360
380 170
410 440
420
220
470
16
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDTENANT FILE
QUADRANT PLACEMENT LEADERS
365 397
424 471
385 323
360 340
410 270
225 310
340 340
100
360
100
17
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDPROPERTYWARE
QUADRANT PLACEMENT MASTERS
351 395
350 346
290 445
440 470
140 420
415 370
470 470
490
390
310
18
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDPROPERTY MATRIX
QUADRANT PLACEMENT PACESETTERS
396 349
458 454
395 243
420 240
370 190
275 310
240 240
260
260
340
19
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDCONDO MANAGER
QUADRANT PLACEMENT LEADERS
371 370
459 470
330 270
320 260
340 220
235 360
260 260
190
100
390
20
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDSIMPLIFYEM PROPERTY MANAGEMENT
QUADRANT PLACEMENT PACESETTERS
369 341
444 443
405 238
440 100
370 410
183 440
100 190
310
100
220
21
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDTOTAL MANAGEMENT
QUADRANT PLACEMENT MASTERS
318 387
402 412
130 362
120 310
140 470
338 460
310 310
320
220
500
22
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDTENANTCLOUD
QUADRANT PLACEMENT CONTENDERS
345 346
414 427
245 265
270 270
220 340
308 170
270 270
290
210
460
23
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDMRI COMMERCIAL MANAGEMENT
QUADRANT PLACEMENT CONTENDERS
343 343
370 369
270 317
120 360
420 270
360 170
360 370
420
190
470
24
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDYARDI GENESISsup2
QUADRANT PLACEMENT PACESETTERS
362 311
370 352
370 270
270 210
470 260
340 500
210 220
470
440
240
25
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDHEMLANE
QUADRANT PLACEMENT CONTENDERS
342 324
489 498
160 150
220 160
100 160
230 100
160 160
170
490
100
26
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARD
QUICKEN RENTAL PROPERTY MANAGER
QUADRANT PLACEMENT CONTENDERS
301 357
368 368
120 345
100 290
140 360
350 490
290 320
370
320
420
27
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDRENTPOST
QUADRANT PLACEMENT CONTENDERS
336 320
447 479
220 162
220 190
220 100
230 170
190 160
190
440
100
28
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDTOPS [ONE]
QUADRANT PLACEMENT CONTENDERS
318 325
394 364
205 285
190 320
220 390
278 100
320 290
360
170
260
29
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARD
LANDLORDTRACKS MANAGEMENT SOFTWARE
QUADRANT PLACEMENT CONTENDERS
338 288
418 426
410 150
360 120
460 320
105 100
120 120
100
100
100
30
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDPROPERTY BOULEVARD
QUADRANT PLACEMENT CONTENDERS
337 274
402 359
245 188
270 220
220 100
300 170
220 210
270
420
290
31
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDPROPERTY MANAGER CLOUD
QUADRANT PLACEMENT CONTENDERS
325 275
435 402
220 148
220 160
220 160
213 170
160 120
100
490
100
32
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDTRUERENT
QUADRANT PLACEMENT CONTENDERS
278 297
448 457
110 138
120 120
100 220
105 170
120 100
100
100
100
33
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDSKYLINE SOFTWARE
QUADRANT PLACEMENT CONTENDERS
273 286
227 234
290 337
440 420
140 190
350 170
420 410
500
270
210
34M A R C H 2 0 1 7
ProviderslistedasRunnersUpwere considered for inclusion in the quadrant but were ultimately
not included for one or more reasons they did not have enough reviews they did not meet the reviews score minimum they did not meet the ultimate Value and Capability minimum scores or they did not meet our functionality requirements for the market
RUNNERS UP
123Landlordcom
360PropertyManager
365villas
AMTdirect
AngusAnyWhere
ApartmentManagerXP
ARGUSEnterprise
Arthur
Avantio
BarefootAgent
BistroStays
Bookalet
Bookerator
Bookerville
BookingPal
BookingSync
Bookster
Budgetrac
BudgeTracLEAD
CiiRUS
ComVibe
CoStarRealEstateManager
EasyRentalSoftware
EasyStorageSolutions
Entrata
Escapia
EstatePlus
FlatsWire
FrontdeskAnywhere
GENKAN
GreenhousePM
GTMetro
Guesty
Hostaway
35M A R C H 2 0 1 7
Hotelogix
I-ProBookingSystem
In4Suite
InfoTracker
InforPropertyManagement
iPM CRM
IQWAREPMS
iStateSoftPropertyManager
JenarkPropertyManagement
Kigo
Klik
LandlordSidekick
LandlordMax
LeaseEagleforRetail Tenants
LeaseQuery
Leasetool
LeaseWaveSuite
LiveRez
Lodgify
Lodgixcom
LxIWMSandLxLseMod
Magarental
MagpiePropertyManagement
Maisonette
ManageGo
MDSExplorer
MRI Bostonpost
MRISoftware
MyCommunity
MyRent
MyVR
MyVRMS
NoochforLandlords
OneRooftop
OneSite
OnlinePropertyManagementSoftware
OnSitePropertyManager
Orbirental
OwnerReservationscom
Palace
PapayaPodsPro-Management
PCHomes
PHPjabbersVacationRental
Point2PropertyManager
PortfolioManager
PriceLabs
ProNest
PropPMS
PropertifyCloud
36M A R C H 2 0 1 7
PropertyMaintainer
PropertyMeld
PropertyStudio
Property-xRM
Property360
PropertyBoss
PropertyBoulevard
Pruvan
RealEstateScript
RealHomeFinders
RealPage
RealTimeRentalcom
RealtyJuggler
RedSandz
ReflexBooking
RemoteLandlord
RentMagic20
Rentables
Rentals United
Rentberry
Rentivo
RentMonitor
RentPost
Rerun
ResBookPro
Resnexus
RISPropertyManagement
RMS
RNS Vacation Rental Software
RoomKeyPMS
roomMaster
RosmimanIWMS
SakaarREMS
Shiftsuite
Simplified Rental
Skyware
SmartBuildingApps
SmartHousing
SmartPropertySystems
Soft4Leasing
Soft4RealEstate
Spacebase
Spectra
stays
storEDGE
Streamline
TenantFilePropertyManagementSoftware
TenantManagementSoftware
TenantPro
TheProperty
37M A R C H 2 0 1 7
Tokeet
Track
Trekadoo
TurboTenant
Uplisting
VacationRentalScript
VacationRentalSoftware
VacationRentalTrackerPlus
VacationRentPro
VacationsPal
ValencePM
Vi-ProMIS
VillageManagementSoftware
VisualLease
VisualMatrixPMS
VivaRESA
VRManagerPro
Vreasy
WeatherDefender
WebRezPro
YardiStoreAdvantage
YardiStoreEnterprise
YardiVoyager
YesBookit
38M A R C H 2 0 1 7
The FrontRunnersmethodology assesses and calculates a score for products on two primary
dimensions Capability on the x-axis and Value on the y-axis
THE CAPABILITY SCORE IS AN OVERALL WEIGHTED AVERAGE OF SCORES INCLUDING
raquo End-user ratings of one to five stars on the productrsquos functionality
raquo End-user ratings of one to five stars on the productrsquos ease of use
raquo End-user ratings of one to five stars on the productrsquos customer support
raquo A score relative to other products in the market for the productrsquos inclusion of key functionality for the software category
raquo A score relative to other products in the market representing the number of other products that integrate with it
METHODOLOGY BASICS
M E T H O D O L O G Y B A S I C S
39M A R C H 2 0 1 7
THE VALUE SCORE IS AN OVERALL WEIGHTED AVERAGE OF SCORES INCLUDING
raquo End-user ratings of one to five stars on overall satisfaction with the product
raquo End-user ratings of one to five stars on how valuable users consider the product to be relative to its price
raquo End-user ratings of one to five stars on how likely they are to recommend the product to others
raquo A score relative to other products in the market for the size of the productrsquos customer base
raquo A score relative to other products in the market for the number of professionals in the market who have experience with the product (eg users developers administrators)
raquo A score relative to other products in the market representing the total number of user reviews across the three Gartner web properties
raquo A score relative to other products in the market representing the average number of times per month internet users search for the product on Google
M E T H O D O L O G Y B A S I C S
40M A R C H 2 0 1 7
Markets are defined by a core set of functionality and products considered for and included in FrontRunners must offer that core set of functionality Additional related functionality can contribute to the capability score for a product To qualify for consideration in FrontRunners for a software category a product must have a minimum number of unique user-submitted product reviews across the three Gartner Digital Markets web properties softwareadvicecom capterracom and getappcomThe minimum number of reviews required per product may differ by category but will generally be between 10 and 20 unique reviews
uml
- ResMan
- Buildium
- Rent Manager
- AppFolio Property Manager
- Rentec Direct
- ProLease Lease Admin
- MRI Residential Management
- TENANT File
- Propertyware
- Property Matrix
- Condo Manager
- SimplifyEm Property Management
- Total Management
- TenantCloud
- MRI Commercial Management
- Yardi Genesissup2
- Hemlane
- Quicken Rental Property Manager
- RentPost
- TOPS [ONE]
- LandlordTracks Management Software
- Property Boulevard
- Property Manager Cloud
- TrueRent
- SKYLINE Software
- ResMan
- Buildium
- Rent Manager
- AppFolio Property Manager
- Rentec Direct
- ProLease Lease Admin
- MRI Residential Management
- TENANT File
- Propertyware
- Property Matrix
- Condo Manager
- SimplifyEm Property Management
- Total Management
- TenantCloud
- MRI Commercial Management
- Yardi Genesissup2
- Hemlane
- Quicken Rental Property Manager
- RentPost
- TOPS [ONE]
- LandlordTracks Management Software
- Property Boulevard
- Property Manager Cloud
- TrueRent
- SKYLINE Software
- Introduction
- Defining Property Management Software
- The Quadrant
- Property Management Frontrunners Index
- Runners Up
- Methodology Basics
-
14
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDPROLEASE LEASE ADMIN
QUADRANT PLACEMENT LEADERS
377 397
462 473
230 320
120 440
340 100
355 100
440 420
240
370
370
15
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDMRI RESIDENTIAL MANAGEMENT
QUADRANT PLACEMENT LEADERS
373 389
403 407
305 372
190 410
420 360
380 170
410 440
420
220
470
16
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDTENANT FILE
QUADRANT PLACEMENT LEADERS
365 397
424 471
385 323
360 340
410 270
225 310
340 340
100
360
100
17
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDPROPERTYWARE
QUADRANT PLACEMENT MASTERS
351 395
350 346
290 445
440 470
140 420
415 370
470 470
490
390
310
18
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDPROPERTY MATRIX
QUADRANT PLACEMENT PACESETTERS
396 349
458 454
395 243
420 240
370 190
275 310
240 240
260
260
340
19
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDCONDO MANAGER
QUADRANT PLACEMENT LEADERS
371 370
459 470
330 270
320 260
340 220
235 360
260 260
190
100
390
20
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDSIMPLIFYEM PROPERTY MANAGEMENT
QUADRANT PLACEMENT PACESETTERS
369 341
444 443
405 238
440 100
370 410
183 440
100 190
310
100
220
21
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDTOTAL MANAGEMENT
QUADRANT PLACEMENT MASTERS
318 387
402 412
130 362
120 310
140 470
338 460
310 310
320
220
500
22
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDTENANTCLOUD
QUADRANT PLACEMENT CONTENDERS
345 346
414 427
245 265
270 270
220 340
308 170
270 270
290
210
460
23
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDMRI COMMERCIAL MANAGEMENT
QUADRANT PLACEMENT CONTENDERS
343 343
370 369
270 317
120 360
420 270
360 170
360 370
420
190
470
24
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDYARDI GENESISsup2
QUADRANT PLACEMENT PACESETTERS
362 311
370 352
370 270
270 210
470 260
340 500
210 220
470
440
240
25
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDHEMLANE
QUADRANT PLACEMENT CONTENDERS
342 324
489 498
160 150
220 160
100 160
230 100
160 160
170
490
100
26
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARD
QUICKEN RENTAL PROPERTY MANAGER
QUADRANT PLACEMENT CONTENDERS
301 357
368 368
120 345
100 290
140 360
350 490
290 320
370
320
420
27
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDRENTPOST
QUADRANT PLACEMENT CONTENDERS
336 320
447 479
220 162
220 190
220 100
230 170
190 160
190
440
100
28
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDTOPS [ONE]
QUADRANT PLACEMENT CONTENDERS
318 325
394 364
205 285
190 320
220 390
278 100
320 290
360
170
260
29
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARD
LANDLORDTRACKS MANAGEMENT SOFTWARE
QUADRANT PLACEMENT CONTENDERS
338 288
418 426
410 150
360 120
460 320
105 100
120 120
100
100
100
30
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDPROPERTY BOULEVARD
QUADRANT PLACEMENT CONTENDERS
337 274
402 359
245 188
270 220
220 100
300 170
220 210
270
420
290
31
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDPROPERTY MANAGER CLOUD
QUADRANT PLACEMENT CONTENDERS
325 275
435 402
220 148
220 160
220 160
213 170
160 120
100
490
100
32
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDTRUERENT
QUADRANT PLACEMENT CONTENDERS
278 297
448 457
110 138
120 120
100 220
105 170
120 100
100
100
100
33
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDSKYLINE SOFTWARE
QUADRANT PLACEMENT CONTENDERS
273 286
227 234
290 337
440 420
140 190
350 170
420 410
500
270
210
34M A R C H 2 0 1 7
ProviderslistedasRunnersUpwere considered for inclusion in the quadrant but were ultimately
not included for one or more reasons they did not have enough reviews they did not meet the reviews score minimum they did not meet the ultimate Value and Capability minimum scores or they did not meet our functionality requirements for the market
RUNNERS UP
123Landlordcom
360PropertyManager
365villas
AMTdirect
AngusAnyWhere
ApartmentManagerXP
ARGUSEnterprise
Arthur
Avantio
BarefootAgent
BistroStays
Bookalet
Bookerator
Bookerville
BookingPal
BookingSync
Bookster
Budgetrac
BudgeTracLEAD
CiiRUS
ComVibe
CoStarRealEstateManager
EasyRentalSoftware
EasyStorageSolutions
Entrata
Escapia
EstatePlus
FlatsWire
FrontdeskAnywhere
GENKAN
GreenhousePM
GTMetro
Guesty
Hostaway
35M A R C H 2 0 1 7
Hotelogix
I-ProBookingSystem
In4Suite
InfoTracker
InforPropertyManagement
iPM CRM
IQWAREPMS
iStateSoftPropertyManager
JenarkPropertyManagement
Kigo
Klik
LandlordSidekick
LandlordMax
LeaseEagleforRetail Tenants
LeaseQuery
Leasetool
LeaseWaveSuite
LiveRez
Lodgify
Lodgixcom
LxIWMSandLxLseMod
Magarental
MagpiePropertyManagement
Maisonette
ManageGo
MDSExplorer
MRI Bostonpost
MRISoftware
MyCommunity
MyRent
MyVR
MyVRMS
NoochforLandlords
OneRooftop
OneSite
OnlinePropertyManagementSoftware
OnSitePropertyManager
Orbirental
OwnerReservationscom
Palace
PapayaPodsPro-Management
PCHomes
PHPjabbersVacationRental
Point2PropertyManager
PortfolioManager
PriceLabs
ProNest
PropPMS
PropertifyCloud
36M A R C H 2 0 1 7
PropertyMaintainer
PropertyMeld
PropertyStudio
Property-xRM
Property360
PropertyBoss
PropertyBoulevard
Pruvan
RealEstateScript
RealHomeFinders
RealPage
RealTimeRentalcom
RealtyJuggler
RedSandz
ReflexBooking
RemoteLandlord
RentMagic20
Rentables
Rentals United
Rentberry
Rentivo
RentMonitor
RentPost
Rerun
ResBookPro
Resnexus
RISPropertyManagement
RMS
RNS Vacation Rental Software
RoomKeyPMS
roomMaster
RosmimanIWMS
SakaarREMS
Shiftsuite
Simplified Rental
Skyware
SmartBuildingApps
SmartHousing
SmartPropertySystems
Soft4Leasing
Soft4RealEstate
Spacebase
Spectra
stays
storEDGE
Streamline
TenantFilePropertyManagementSoftware
TenantManagementSoftware
TenantPro
TheProperty
37M A R C H 2 0 1 7
Tokeet
Track
Trekadoo
TurboTenant
Uplisting
VacationRentalScript
VacationRentalSoftware
VacationRentalTrackerPlus
VacationRentPro
VacationsPal
ValencePM
Vi-ProMIS
VillageManagementSoftware
VisualLease
VisualMatrixPMS
VivaRESA
VRManagerPro
Vreasy
WeatherDefender
WebRezPro
YardiStoreAdvantage
YardiStoreEnterprise
YardiVoyager
YesBookit
38M A R C H 2 0 1 7
The FrontRunnersmethodology assesses and calculates a score for products on two primary
dimensions Capability on the x-axis and Value on the y-axis
THE CAPABILITY SCORE IS AN OVERALL WEIGHTED AVERAGE OF SCORES INCLUDING
raquo End-user ratings of one to five stars on the productrsquos functionality
raquo End-user ratings of one to five stars on the productrsquos ease of use
raquo End-user ratings of one to five stars on the productrsquos customer support
raquo A score relative to other products in the market for the productrsquos inclusion of key functionality for the software category
raquo A score relative to other products in the market representing the number of other products that integrate with it
METHODOLOGY BASICS
M E T H O D O L O G Y B A S I C S
39M A R C H 2 0 1 7
THE VALUE SCORE IS AN OVERALL WEIGHTED AVERAGE OF SCORES INCLUDING
raquo End-user ratings of one to five stars on overall satisfaction with the product
raquo End-user ratings of one to five stars on how valuable users consider the product to be relative to its price
raquo End-user ratings of one to five stars on how likely they are to recommend the product to others
raquo A score relative to other products in the market for the size of the productrsquos customer base
raquo A score relative to other products in the market for the number of professionals in the market who have experience with the product (eg users developers administrators)
raquo A score relative to other products in the market representing the total number of user reviews across the three Gartner web properties
raquo A score relative to other products in the market representing the average number of times per month internet users search for the product on Google
M E T H O D O L O G Y B A S I C S
40M A R C H 2 0 1 7
Markets are defined by a core set of functionality and products considered for and included in FrontRunners must offer that core set of functionality Additional related functionality can contribute to the capability score for a product To qualify for consideration in FrontRunners for a software category a product must have a minimum number of unique user-submitted product reviews across the three Gartner Digital Markets web properties softwareadvicecom capterracom and getappcomThe minimum number of reviews required per product may differ by category but will generally be between 10 and 20 unique reviews
uml
- ResMan
- Buildium
- Rent Manager
- AppFolio Property Manager
- Rentec Direct
- ProLease Lease Admin
- MRI Residential Management
- TENANT File
- Propertyware
- Property Matrix
- Condo Manager
- SimplifyEm Property Management
- Total Management
- TenantCloud
- MRI Commercial Management
- Yardi Genesissup2
- Hemlane
- Quicken Rental Property Manager
- RentPost
- TOPS [ONE]
- LandlordTracks Management Software
- Property Boulevard
- Property Manager Cloud
- TrueRent
- SKYLINE Software
- ResMan
- Buildium
- Rent Manager
- AppFolio Property Manager
- Rentec Direct
- ProLease Lease Admin
- MRI Residential Management
- TENANT File
- Propertyware
- Property Matrix
- Condo Manager
- SimplifyEm Property Management
- Total Management
- TenantCloud
- MRI Commercial Management
- Yardi Genesissup2
- Hemlane
- Quicken Rental Property Manager
- RentPost
- TOPS [ONE]
- LandlordTracks Management Software
- Property Boulevard
- Property Manager Cloud
- TrueRent
- SKYLINE Software
- Introduction
- Defining Property Management Software
- The Quadrant
- Property Management Frontrunners Index
- Runners Up
- Methodology Basics
-
15
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDMRI RESIDENTIAL MANAGEMENT
QUADRANT PLACEMENT LEADERS
373 389
403 407
305 372
190 410
420 360
380 170
410 440
420
220
470
16
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDTENANT FILE
QUADRANT PLACEMENT LEADERS
365 397
424 471
385 323
360 340
410 270
225 310
340 340
100
360
100
17
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDPROPERTYWARE
QUADRANT PLACEMENT MASTERS
351 395
350 346
290 445
440 470
140 420
415 370
470 470
490
390
310
18
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDPROPERTY MATRIX
QUADRANT PLACEMENT PACESETTERS
396 349
458 454
395 243
420 240
370 190
275 310
240 240
260
260
340
19
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDCONDO MANAGER
QUADRANT PLACEMENT LEADERS
371 370
459 470
330 270
320 260
340 220
235 360
260 260
190
100
390
20
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDSIMPLIFYEM PROPERTY MANAGEMENT
QUADRANT PLACEMENT PACESETTERS
369 341
444 443
405 238
440 100
370 410
183 440
100 190
310
100
220
21
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDTOTAL MANAGEMENT
QUADRANT PLACEMENT MASTERS
318 387
402 412
130 362
120 310
140 470
338 460
310 310
320
220
500
22
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDTENANTCLOUD
QUADRANT PLACEMENT CONTENDERS
345 346
414 427
245 265
270 270
220 340
308 170
270 270
290
210
460
23
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDMRI COMMERCIAL MANAGEMENT
QUADRANT PLACEMENT CONTENDERS
343 343
370 369
270 317
120 360
420 270
360 170
360 370
420
190
470
24
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDYARDI GENESISsup2
QUADRANT PLACEMENT PACESETTERS
362 311
370 352
370 270
270 210
470 260
340 500
210 220
470
440
240
25
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDHEMLANE
QUADRANT PLACEMENT CONTENDERS
342 324
489 498
160 150
220 160
100 160
230 100
160 160
170
490
100
26
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARD
QUICKEN RENTAL PROPERTY MANAGER
QUADRANT PLACEMENT CONTENDERS
301 357
368 368
120 345
100 290
140 360
350 490
290 320
370
320
420
27
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDRENTPOST
QUADRANT PLACEMENT CONTENDERS
336 320
447 479
220 162
220 190
220 100
230 170
190 160
190
440
100
28
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDTOPS [ONE]
QUADRANT PLACEMENT CONTENDERS
318 325
394 364
205 285
190 320
220 390
278 100
320 290
360
170
260
29
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARD
LANDLORDTRACKS MANAGEMENT SOFTWARE
QUADRANT PLACEMENT CONTENDERS
338 288
418 426
410 150
360 120
460 320
105 100
120 120
100
100
100
30
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDPROPERTY BOULEVARD
QUADRANT PLACEMENT CONTENDERS
337 274
402 359
245 188
270 220
220 100
300 170
220 210
270
420
290
31
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDPROPERTY MANAGER CLOUD
QUADRANT PLACEMENT CONTENDERS
325 275
435 402
220 148
220 160
220 160
213 170
160 120
100
490
100
32
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDTRUERENT
QUADRANT PLACEMENT CONTENDERS
278 297
448 457
110 138
120 120
100 220
105 170
120 100
100
100
100
33
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDSKYLINE SOFTWARE
QUADRANT PLACEMENT CONTENDERS
273 286
227 234
290 337
440 420
140 190
350 170
420 410
500
270
210
34M A R C H 2 0 1 7
ProviderslistedasRunnersUpwere considered for inclusion in the quadrant but were ultimately
not included for one or more reasons they did not have enough reviews they did not meet the reviews score minimum they did not meet the ultimate Value and Capability minimum scores or they did not meet our functionality requirements for the market
RUNNERS UP
123Landlordcom
360PropertyManager
365villas
AMTdirect
AngusAnyWhere
ApartmentManagerXP
ARGUSEnterprise
Arthur
Avantio
BarefootAgent
BistroStays
Bookalet
Bookerator
Bookerville
BookingPal
BookingSync
Bookster
Budgetrac
BudgeTracLEAD
CiiRUS
ComVibe
CoStarRealEstateManager
EasyRentalSoftware
EasyStorageSolutions
Entrata
Escapia
EstatePlus
FlatsWire
FrontdeskAnywhere
GENKAN
GreenhousePM
GTMetro
Guesty
Hostaway
35M A R C H 2 0 1 7
Hotelogix
I-ProBookingSystem
In4Suite
InfoTracker
InforPropertyManagement
iPM CRM
IQWAREPMS
iStateSoftPropertyManager
JenarkPropertyManagement
Kigo
Klik
LandlordSidekick
LandlordMax
LeaseEagleforRetail Tenants
LeaseQuery
Leasetool
LeaseWaveSuite
LiveRez
Lodgify
Lodgixcom
LxIWMSandLxLseMod
Magarental
MagpiePropertyManagement
Maisonette
ManageGo
MDSExplorer
MRI Bostonpost
MRISoftware
MyCommunity
MyRent
MyVR
MyVRMS
NoochforLandlords
OneRooftop
OneSite
OnlinePropertyManagementSoftware
OnSitePropertyManager
Orbirental
OwnerReservationscom
Palace
PapayaPodsPro-Management
PCHomes
PHPjabbersVacationRental
Point2PropertyManager
PortfolioManager
PriceLabs
ProNest
PropPMS
PropertifyCloud
36M A R C H 2 0 1 7
PropertyMaintainer
PropertyMeld
PropertyStudio
Property-xRM
Property360
PropertyBoss
PropertyBoulevard
Pruvan
RealEstateScript
RealHomeFinders
RealPage
RealTimeRentalcom
RealtyJuggler
RedSandz
ReflexBooking
RemoteLandlord
RentMagic20
Rentables
Rentals United
Rentberry
Rentivo
RentMonitor
RentPost
Rerun
ResBookPro
Resnexus
RISPropertyManagement
RMS
RNS Vacation Rental Software
RoomKeyPMS
roomMaster
RosmimanIWMS
SakaarREMS
Shiftsuite
Simplified Rental
Skyware
SmartBuildingApps
SmartHousing
SmartPropertySystems
Soft4Leasing
Soft4RealEstate
Spacebase
Spectra
stays
storEDGE
Streamline
TenantFilePropertyManagementSoftware
TenantManagementSoftware
TenantPro
TheProperty
37M A R C H 2 0 1 7
Tokeet
Track
Trekadoo
TurboTenant
Uplisting
VacationRentalScript
VacationRentalSoftware
VacationRentalTrackerPlus
VacationRentPro
VacationsPal
ValencePM
Vi-ProMIS
VillageManagementSoftware
VisualLease
VisualMatrixPMS
VivaRESA
VRManagerPro
Vreasy
WeatherDefender
WebRezPro
YardiStoreAdvantage
YardiStoreEnterprise
YardiVoyager
YesBookit
38M A R C H 2 0 1 7
The FrontRunnersmethodology assesses and calculates a score for products on two primary
dimensions Capability on the x-axis and Value on the y-axis
THE CAPABILITY SCORE IS AN OVERALL WEIGHTED AVERAGE OF SCORES INCLUDING
raquo End-user ratings of one to five stars on the productrsquos functionality
raquo End-user ratings of one to five stars on the productrsquos ease of use
raquo End-user ratings of one to five stars on the productrsquos customer support
raquo A score relative to other products in the market for the productrsquos inclusion of key functionality for the software category
raquo A score relative to other products in the market representing the number of other products that integrate with it
METHODOLOGY BASICS
M E T H O D O L O G Y B A S I C S
39M A R C H 2 0 1 7
THE VALUE SCORE IS AN OVERALL WEIGHTED AVERAGE OF SCORES INCLUDING
raquo End-user ratings of one to five stars on overall satisfaction with the product
raquo End-user ratings of one to five stars on how valuable users consider the product to be relative to its price
raquo End-user ratings of one to five stars on how likely they are to recommend the product to others
raquo A score relative to other products in the market for the size of the productrsquos customer base
raquo A score relative to other products in the market for the number of professionals in the market who have experience with the product (eg users developers administrators)
raquo A score relative to other products in the market representing the total number of user reviews across the three Gartner web properties
raquo A score relative to other products in the market representing the average number of times per month internet users search for the product on Google
M E T H O D O L O G Y B A S I C S
40M A R C H 2 0 1 7
Markets are defined by a core set of functionality and products considered for and included in FrontRunners must offer that core set of functionality Additional related functionality can contribute to the capability score for a product To qualify for consideration in FrontRunners for a software category a product must have a minimum number of unique user-submitted product reviews across the three Gartner Digital Markets web properties softwareadvicecom capterracom and getappcomThe minimum number of reviews required per product may differ by category but will generally be between 10 and 20 unique reviews
uml
- ResMan
- Buildium
- Rent Manager
- AppFolio Property Manager
- Rentec Direct
- ProLease Lease Admin
- MRI Residential Management
- TENANT File
- Propertyware
- Property Matrix
- Condo Manager
- SimplifyEm Property Management
- Total Management
- TenantCloud
- MRI Commercial Management
- Yardi Genesissup2
- Hemlane
- Quicken Rental Property Manager
- RentPost
- TOPS [ONE]
- LandlordTracks Management Software
- Property Boulevard
- Property Manager Cloud
- TrueRent
- SKYLINE Software
- ResMan
- Buildium
- Rent Manager
- AppFolio Property Manager
- Rentec Direct
- ProLease Lease Admin
- MRI Residential Management
- TENANT File
- Propertyware
- Property Matrix
- Condo Manager
- SimplifyEm Property Management
- Total Management
- TenantCloud
- MRI Commercial Management
- Yardi Genesissup2
- Hemlane
- Quicken Rental Property Manager
- RentPost
- TOPS [ONE]
- LandlordTracks Management Software
- Property Boulevard
- Property Manager Cloud
- TrueRent
- SKYLINE Software
- Introduction
- Defining Property Management Software
- The Quadrant
- Property Management Frontrunners Index
- Runners Up
- Methodology Basics
-
16
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDTENANT FILE
QUADRANT PLACEMENT LEADERS
365 397
424 471
385 323
360 340
410 270
225 310
340 340
100
360
100
17
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDPROPERTYWARE
QUADRANT PLACEMENT MASTERS
351 395
350 346
290 445
440 470
140 420
415 370
470 470
490
390
310
18
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDPROPERTY MATRIX
QUADRANT PLACEMENT PACESETTERS
396 349
458 454
395 243
420 240
370 190
275 310
240 240
260
260
340
19
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDCONDO MANAGER
QUADRANT PLACEMENT LEADERS
371 370
459 470
330 270
320 260
340 220
235 360
260 260
190
100
390
20
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDSIMPLIFYEM PROPERTY MANAGEMENT
QUADRANT PLACEMENT PACESETTERS
369 341
444 443
405 238
440 100
370 410
183 440
100 190
310
100
220
21
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDTOTAL MANAGEMENT
QUADRANT PLACEMENT MASTERS
318 387
402 412
130 362
120 310
140 470
338 460
310 310
320
220
500
22
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDTENANTCLOUD
QUADRANT PLACEMENT CONTENDERS
345 346
414 427
245 265
270 270
220 340
308 170
270 270
290
210
460
23
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDMRI COMMERCIAL MANAGEMENT
QUADRANT PLACEMENT CONTENDERS
343 343
370 369
270 317
120 360
420 270
360 170
360 370
420
190
470
24
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDYARDI GENESISsup2
QUADRANT PLACEMENT PACESETTERS
362 311
370 352
370 270
270 210
470 260
340 500
210 220
470
440
240
25
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDHEMLANE
QUADRANT PLACEMENT CONTENDERS
342 324
489 498
160 150
220 160
100 160
230 100
160 160
170
490
100
26
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARD
QUICKEN RENTAL PROPERTY MANAGER
QUADRANT PLACEMENT CONTENDERS
301 357
368 368
120 345
100 290
140 360
350 490
290 320
370
320
420
27
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDRENTPOST
QUADRANT PLACEMENT CONTENDERS
336 320
447 479
220 162
220 190
220 100
230 170
190 160
190
440
100
28
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDTOPS [ONE]
QUADRANT PLACEMENT CONTENDERS
318 325
394 364
205 285
190 320
220 390
278 100
320 290
360
170
260
29
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARD
LANDLORDTRACKS MANAGEMENT SOFTWARE
QUADRANT PLACEMENT CONTENDERS
338 288
418 426
410 150
360 120
460 320
105 100
120 120
100
100
100
30
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDPROPERTY BOULEVARD
QUADRANT PLACEMENT CONTENDERS
337 274
402 359
245 188
270 220
220 100
300 170
220 210
270
420
290
31
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDPROPERTY MANAGER CLOUD
QUADRANT PLACEMENT CONTENDERS
325 275
435 402
220 148
220 160
220 160
213 170
160 120
100
490
100
32
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDTRUERENT
QUADRANT PLACEMENT CONTENDERS
278 297
448 457
110 138
120 120
100 220
105 170
120 100
100
100
100
33
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDSKYLINE SOFTWARE
QUADRANT PLACEMENT CONTENDERS
273 286
227 234
290 337
440 420
140 190
350 170
420 410
500
270
210
34M A R C H 2 0 1 7
ProviderslistedasRunnersUpwere considered for inclusion in the quadrant but were ultimately
not included for one or more reasons they did not have enough reviews they did not meet the reviews score minimum they did not meet the ultimate Value and Capability minimum scores or they did not meet our functionality requirements for the market
RUNNERS UP
123Landlordcom
360PropertyManager
365villas
AMTdirect
AngusAnyWhere
ApartmentManagerXP
ARGUSEnterprise
Arthur
Avantio
BarefootAgent
BistroStays
Bookalet
Bookerator
Bookerville
BookingPal
BookingSync
Bookster
Budgetrac
BudgeTracLEAD
CiiRUS
ComVibe
CoStarRealEstateManager
EasyRentalSoftware
EasyStorageSolutions
Entrata
Escapia
EstatePlus
FlatsWire
FrontdeskAnywhere
GENKAN
GreenhousePM
GTMetro
Guesty
Hostaway
35M A R C H 2 0 1 7
Hotelogix
I-ProBookingSystem
In4Suite
InfoTracker
InforPropertyManagement
iPM CRM
IQWAREPMS
iStateSoftPropertyManager
JenarkPropertyManagement
Kigo
Klik
LandlordSidekick
LandlordMax
LeaseEagleforRetail Tenants
LeaseQuery
Leasetool
LeaseWaveSuite
LiveRez
Lodgify
Lodgixcom
LxIWMSandLxLseMod
Magarental
MagpiePropertyManagement
Maisonette
ManageGo
MDSExplorer
MRI Bostonpost
MRISoftware
MyCommunity
MyRent
MyVR
MyVRMS
NoochforLandlords
OneRooftop
OneSite
OnlinePropertyManagementSoftware
OnSitePropertyManager
Orbirental
OwnerReservationscom
Palace
PapayaPodsPro-Management
PCHomes
PHPjabbersVacationRental
Point2PropertyManager
PortfolioManager
PriceLabs
ProNest
PropPMS
PropertifyCloud
36M A R C H 2 0 1 7
PropertyMaintainer
PropertyMeld
PropertyStudio
Property-xRM
Property360
PropertyBoss
PropertyBoulevard
Pruvan
RealEstateScript
RealHomeFinders
RealPage
RealTimeRentalcom
RealtyJuggler
RedSandz
ReflexBooking
RemoteLandlord
RentMagic20
Rentables
Rentals United
Rentberry
Rentivo
RentMonitor
RentPost
Rerun
ResBookPro
Resnexus
RISPropertyManagement
RMS
RNS Vacation Rental Software
RoomKeyPMS
roomMaster
RosmimanIWMS
SakaarREMS
Shiftsuite
Simplified Rental
Skyware
SmartBuildingApps
SmartHousing
SmartPropertySystems
Soft4Leasing
Soft4RealEstate
Spacebase
Spectra
stays
storEDGE
Streamline
TenantFilePropertyManagementSoftware
TenantManagementSoftware
TenantPro
TheProperty
37M A R C H 2 0 1 7
Tokeet
Track
Trekadoo
TurboTenant
Uplisting
VacationRentalScript
VacationRentalSoftware
VacationRentalTrackerPlus
VacationRentPro
VacationsPal
ValencePM
Vi-ProMIS
VillageManagementSoftware
VisualLease
VisualMatrixPMS
VivaRESA
VRManagerPro
Vreasy
WeatherDefender
WebRezPro
YardiStoreAdvantage
YardiStoreEnterprise
YardiVoyager
YesBookit
38M A R C H 2 0 1 7
The FrontRunnersmethodology assesses and calculates a score for products on two primary
dimensions Capability on the x-axis and Value on the y-axis
THE CAPABILITY SCORE IS AN OVERALL WEIGHTED AVERAGE OF SCORES INCLUDING
raquo End-user ratings of one to five stars on the productrsquos functionality
raquo End-user ratings of one to five stars on the productrsquos ease of use
raquo End-user ratings of one to five stars on the productrsquos customer support
raquo A score relative to other products in the market for the productrsquos inclusion of key functionality for the software category
raquo A score relative to other products in the market representing the number of other products that integrate with it
METHODOLOGY BASICS
M E T H O D O L O G Y B A S I C S
39M A R C H 2 0 1 7
THE VALUE SCORE IS AN OVERALL WEIGHTED AVERAGE OF SCORES INCLUDING
raquo End-user ratings of one to five stars on overall satisfaction with the product
raquo End-user ratings of one to five stars on how valuable users consider the product to be relative to its price
raquo End-user ratings of one to five stars on how likely they are to recommend the product to others
raquo A score relative to other products in the market for the size of the productrsquos customer base
raquo A score relative to other products in the market for the number of professionals in the market who have experience with the product (eg users developers administrators)
raquo A score relative to other products in the market representing the total number of user reviews across the three Gartner web properties
raquo A score relative to other products in the market representing the average number of times per month internet users search for the product on Google
M E T H O D O L O G Y B A S I C S
40M A R C H 2 0 1 7
Markets are defined by a core set of functionality and products considered for and included in FrontRunners must offer that core set of functionality Additional related functionality can contribute to the capability score for a product To qualify for consideration in FrontRunners for a software category a product must have a minimum number of unique user-submitted product reviews across the three Gartner Digital Markets web properties softwareadvicecom capterracom and getappcomThe minimum number of reviews required per product may differ by category but will generally be between 10 and 20 unique reviews
uml
- ResMan
- Buildium
- Rent Manager
- AppFolio Property Manager
- Rentec Direct
- ProLease Lease Admin
- MRI Residential Management
- TENANT File
- Propertyware
- Property Matrix
- Condo Manager
- SimplifyEm Property Management
- Total Management
- TenantCloud
- MRI Commercial Management
- Yardi Genesissup2
- Hemlane
- Quicken Rental Property Manager
- RentPost
- TOPS [ONE]
- LandlordTracks Management Software
- Property Boulevard
- Property Manager Cloud
- TrueRent
- SKYLINE Software
- ResMan
- Buildium
- Rent Manager
- AppFolio Property Manager
- Rentec Direct
- ProLease Lease Admin
- MRI Residential Management
- TENANT File
- Propertyware
- Property Matrix
- Condo Manager
- SimplifyEm Property Management
- Total Management
- TenantCloud
- MRI Commercial Management
- Yardi Genesissup2
- Hemlane
- Quicken Rental Property Manager
- RentPost
- TOPS [ONE]
- LandlordTracks Management Software
- Property Boulevard
- Property Manager Cloud
- TrueRent
- SKYLINE Software
- Introduction
- Defining Property Management Software
- The Quadrant
- Property Management Frontrunners Index
- Runners Up
- Methodology Basics
-
17
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDPROPERTYWARE
QUADRANT PLACEMENT MASTERS
351 395
350 346
290 445
440 470
140 420
415 370
470 470
490
390
310
18
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDPROPERTY MATRIX
QUADRANT PLACEMENT PACESETTERS
396 349
458 454
395 243
420 240
370 190
275 310
240 240
260
260
340
19
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDCONDO MANAGER
QUADRANT PLACEMENT LEADERS
371 370
459 470
330 270
320 260
340 220
235 360
260 260
190
100
390
20
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDSIMPLIFYEM PROPERTY MANAGEMENT
QUADRANT PLACEMENT PACESETTERS
369 341
444 443
405 238
440 100
370 410
183 440
100 190
310
100
220
21
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDTOTAL MANAGEMENT
QUADRANT PLACEMENT MASTERS
318 387
402 412
130 362
120 310
140 470
338 460
310 310
320
220
500
22
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDTENANTCLOUD
QUADRANT PLACEMENT CONTENDERS
345 346
414 427
245 265
270 270
220 340
308 170
270 270
290
210
460
23
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDMRI COMMERCIAL MANAGEMENT
QUADRANT PLACEMENT CONTENDERS
343 343
370 369
270 317
120 360
420 270
360 170
360 370
420
190
470
24
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDYARDI GENESISsup2
QUADRANT PLACEMENT PACESETTERS
362 311
370 352
370 270
270 210
470 260
340 500
210 220
470
440
240
25
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDHEMLANE
QUADRANT PLACEMENT CONTENDERS
342 324
489 498
160 150
220 160
100 160
230 100
160 160
170
490
100
26
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARD
QUICKEN RENTAL PROPERTY MANAGER
QUADRANT PLACEMENT CONTENDERS
301 357
368 368
120 345
100 290
140 360
350 490
290 320
370
320
420
27
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDRENTPOST
QUADRANT PLACEMENT CONTENDERS
336 320
447 479
220 162
220 190
220 100
230 170
190 160
190
440
100
28
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDTOPS [ONE]
QUADRANT PLACEMENT CONTENDERS
318 325
394 364
205 285
190 320
220 390
278 100
320 290
360
170
260
29
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARD
LANDLORDTRACKS MANAGEMENT SOFTWARE
QUADRANT PLACEMENT CONTENDERS
338 288
418 426
410 150
360 120
460 320
105 100
120 120
100
100
100
30
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDPROPERTY BOULEVARD
QUADRANT PLACEMENT CONTENDERS
337 274
402 359
245 188
270 220
220 100
300 170
220 210
270
420
290
31
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDPROPERTY MANAGER CLOUD
QUADRANT PLACEMENT CONTENDERS
325 275
435 402
220 148
220 160
220 160
213 170
160 120
100
490
100
32
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDTRUERENT
QUADRANT PLACEMENT CONTENDERS
278 297
448 457
110 138
120 120
100 220
105 170
120 100
100
100
100
33
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDSKYLINE SOFTWARE
QUADRANT PLACEMENT CONTENDERS
273 286
227 234
290 337
440 420
140 190
350 170
420 410
500
270
210
34M A R C H 2 0 1 7
ProviderslistedasRunnersUpwere considered for inclusion in the quadrant but were ultimately
not included for one or more reasons they did not have enough reviews they did not meet the reviews score minimum they did not meet the ultimate Value and Capability minimum scores or they did not meet our functionality requirements for the market
RUNNERS UP
123Landlordcom
360PropertyManager
365villas
AMTdirect
AngusAnyWhere
ApartmentManagerXP
ARGUSEnterprise
Arthur
Avantio
BarefootAgent
BistroStays
Bookalet
Bookerator
Bookerville
BookingPal
BookingSync
Bookster
Budgetrac
BudgeTracLEAD
CiiRUS
ComVibe
CoStarRealEstateManager
EasyRentalSoftware
EasyStorageSolutions
Entrata
Escapia
EstatePlus
FlatsWire
FrontdeskAnywhere
GENKAN
GreenhousePM
GTMetro
Guesty
Hostaway
35M A R C H 2 0 1 7
Hotelogix
I-ProBookingSystem
In4Suite
InfoTracker
InforPropertyManagement
iPM CRM
IQWAREPMS
iStateSoftPropertyManager
JenarkPropertyManagement
Kigo
Klik
LandlordSidekick
LandlordMax
LeaseEagleforRetail Tenants
LeaseQuery
Leasetool
LeaseWaveSuite
LiveRez
Lodgify
Lodgixcom
LxIWMSandLxLseMod
Magarental
MagpiePropertyManagement
Maisonette
ManageGo
MDSExplorer
MRI Bostonpost
MRISoftware
MyCommunity
MyRent
MyVR
MyVRMS
NoochforLandlords
OneRooftop
OneSite
OnlinePropertyManagementSoftware
OnSitePropertyManager
Orbirental
OwnerReservationscom
Palace
PapayaPodsPro-Management
PCHomes
PHPjabbersVacationRental
Point2PropertyManager
PortfolioManager
PriceLabs
ProNest
PropPMS
PropertifyCloud
36M A R C H 2 0 1 7
PropertyMaintainer
PropertyMeld
PropertyStudio
Property-xRM
Property360
PropertyBoss
PropertyBoulevard
Pruvan
RealEstateScript
RealHomeFinders
RealPage
RealTimeRentalcom
RealtyJuggler
RedSandz
ReflexBooking
RemoteLandlord
RentMagic20
Rentables
Rentals United
Rentberry
Rentivo
RentMonitor
RentPost
Rerun
ResBookPro
Resnexus
RISPropertyManagement
RMS
RNS Vacation Rental Software
RoomKeyPMS
roomMaster
RosmimanIWMS
SakaarREMS
Shiftsuite
Simplified Rental
Skyware
SmartBuildingApps
SmartHousing
SmartPropertySystems
Soft4Leasing
Soft4RealEstate
Spacebase
Spectra
stays
storEDGE
Streamline
TenantFilePropertyManagementSoftware
TenantManagementSoftware
TenantPro
TheProperty
37M A R C H 2 0 1 7
Tokeet
Track
Trekadoo
TurboTenant
Uplisting
VacationRentalScript
VacationRentalSoftware
VacationRentalTrackerPlus
VacationRentPro
VacationsPal
ValencePM
Vi-ProMIS
VillageManagementSoftware
VisualLease
VisualMatrixPMS
VivaRESA
VRManagerPro
Vreasy
WeatherDefender
WebRezPro
YardiStoreAdvantage
YardiStoreEnterprise
YardiVoyager
YesBookit
38M A R C H 2 0 1 7
The FrontRunnersmethodology assesses and calculates a score for products on two primary
dimensions Capability on the x-axis and Value on the y-axis
THE CAPABILITY SCORE IS AN OVERALL WEIGHTED AVERAGE OF SCORES INCLUDING
raquo End-user ratings of one to five stars on the productrsquos functionality
raquo End-user ratings of one to five stars on the productrsquos ease of use
raquo End-user ratings of one to five stars on the productrsquos customer support
raquo A score relative to other products in the market for the productrsquos inclusion of key functionality for the software category
raquo A score relative to other products in the market representing the number of other products that integrate with it
METHODOLOGY BASICS
M E T H O D O L O G Y B A S I C S
39M A R C H 2 0 1 7
THE VALUE SCORE IS AN OVERALL WEIGHTED AVERAGE OF SCORES INCLUDING
raquo End-user ratings of one to five stars on overall satisfaction with the product
raquo End-user ratings of one to five stars on how valuable users consider the product to be relative to its price
raquo End-user ratings of one to five stars on how likely they are to recommend the product to others
raquo A score relative to other products in the market for the size of the productrsquos customer base
raquo A score relative to other products in the market for the number of professionals in the market who have experience with the product (eg users developers administrators)
raquo A score relative to other products in the market representing the total number of user reviews across the three Gartner web properties
raquo A score relative to other products in the market representing the average number of times per month internet users search for the product on Google
M E T H O D O L O G Y B A S I C S
40M A R C H 2 0 1 7
Markets are defined by a core set of functionality and products considered for and included in FrontRunners must offer that core set of functionality Additional related functionality can contribute to the capability score for a product To qualify for consideration in FrontRunners for a software category a product must have a minimum number of unique user-submitted product reviews across the three Gartner Digital Markets web properties softwareadvicecom capterracom and getappcomThe minimum number of reviews required per product may differ by category but will generally be between 10 and 20 unique reviews
uml
- ResMan
- Buildium
- Rent Manager
- AppFolio Property Manager
- Rentec Direct
- ProLease Lease Admin
- MRI Residential Management
- TENANT File
- Propertyware
- Property Matrix
- Condo Manager
- SimplifyEm Property Management
- Total Management
- TenantCloud
- MRI Commercial Management
- Yardi Genesissup2
- Hemlane
- Quicken Rental Property Manager
- RentPost
- TOPS [ONE]
- LandlordTracks Management Software
- Property Boulevard
- Property Manager Cloud
- TrueRent
- SKYLINE Software
- ResMan
- Buildium
- Rent Manager
- AppFolio Property Manager
- Rentec Direct
- ProLease Lease Admin
- MRI Residential Management
- TENANT File
- Propertyware
- Property Matrix
- Condo Manager
- SimplifyEm Property Management
- Total Management
- TenantCloud
- MRI Commercial Management
- Yardi Genesissup2
- Hemlane
- Quicken Rental Property Manager
- RentPost
- TOPS [ONE]
- LandlordTracks Management Software
- Property Boulevard
- Property Manager Cloud
- TrueRent
- SKYLINE Software
- Introduction
- Defining Property Management Software
- The Quadrant
- Property Management Frontrunners Index
- Runners Up
- Methodology Basics
-
18
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDPROPERTY MATRIX
QUADRANT PLACEMENT PACESETTERS
396 349
458 454
395 243
420 240
370 190
275 310
240 240
260
260
340
19
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDCONDO MANAGER
QUADRANT PLACEMENT LEADERS
371 370
459 470
330 270
320 260
340 220
235 360
260 260
190
100
390
20
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDSIMPLIFYEM PROPERTY MANAGEMENT
QUADRANT PLACEMENT PACESETTERS
369 341
444 443
405 238
440 100
370 410
183 440
100 190
310
100
220
21
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDTOTAL MANAGEMENT
QUADRANT PLACEMENT MASTERS
318 387
402 412
130 362
120 310
140 470
338 460
310 310
320
220
500
22
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDTENANTCLOUD
QUADRANT PLACEMENT CONTENDERS
345 346
414 427
245 265
270 270
220 340
308 170
270 270
290
210
460
23
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDMRI COMMERCIAL MANAGEMENT
QUADRANT PLACEMENT CONTENDERS
343 343
370 369
270 317
120 360
420 270
360 170
360 370
420
190
470
24
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDYARDI GENESISsup2
QUADRANT PLACEMENT PACESETTERS
362 311
370 352
370 270
270 210
470 260
340 500
210 220
470
440
240
25
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDHEMLANE
QUADRANT PLACEMENT CONTENDERS
342 324
489 498
160 150
220 160
100 160
230 100
160 160
170
490
100
26
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARD
QUICKEN RENTAL PROPERTY MANAGER
QUADRANT PLACEMENT CONTENDERS
301 357
368 368
120 345
100 290
140 360
350 490
290 320
370
320
420
27
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDRENTPOST
QUADRANT PLACEMENT CONTENDERS
336 320
447 479
220 162
220 190
220 100
230 170
190 160
190
440
100
28
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDTOPS [ONE]
QUADRANT PLACEMENT CONTENDERS
318 325
394 364
205 285
190 320
220 390
278 100
320 290
360
170
260
29
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARD
LANDLORDTRACKS MANAGEMENT SOFTWARE
QUADRANT PLACEMENT CONTENDERS
338 288
418 426
410 150
360 120
460 320
105 100
120 120
100
100
100
30
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDPROPERTY BOULEVARD
QUADRANT PLACEMENT CONTENDERS
337 274
402 359
245 188
270 220
220 100
300 170
220 210
270
420
290
31
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDPROPERTY MANAGER CLOUD
QUADRANT PLACEMENT CONTENDERS
325 275
435 402
220 148
220 160
220 160
213 170
160 120
100
490
100
32
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDTRUERENT
QUADRANT PLACEMENT CONTENDERS
278 297
448 457
110 138
120 120
100 220
105 170
120 100
100
100
100
33
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDSKYLINE SOFTWARE
QUADRANT PLACEMENT CONTENDERS
273 286
227 234
290 337
440 420
140 190
350 170
420 410
500
270
210
34M A R C H 2 0 1 7
ProviderslistedasRunnersUpwere considered for inclusion in the quadrant but were ultimately
not included for one or more reasons they did not have enough reviews they did not meet the reviews score minimum they did not meet the ultimate Value and Capability minimum scores or they did not meet our functionality requirements for the market
RUNNERS UP
123Landlordcom
360PropertyManager
365villas
AMTdirect
AngusAnyWhere
ApartmentManagerXP
ARGUSEnterprise
Arthur
Avantio
BarefootAgent
BistroStays
Bookalet
Bookerator
Bookerville
BookingPal
BookingSync
Bookster
Budgetrac
BudgeTracLEAD
CiiRUS
ComVibe
CoStarRealEstateManager
EasyRentalSoftware
EasyStorageSolutions
Entrata
Escapia
EstatePlus
FlatsWire
FrontdeskAnywhere
GENKAN
GreenhousePM
GTMetro
Guesty
Hostaway
35M A R C H 2 0 1 7
Hotelogix
I-ProBookingSystem
In4Suite
InfoTracker
InforPropertyManagement
iPM CRM
IQWAREPMS
iStateSoftPropertyManager
JenarkPropertyManagement
Kigo
Klik
LandlordSidekick
LandlordMax
LeaseEagleforRetail Tenants
LeaseQuery
Leasetool
LeaseWaveSuite
LiveRez
Lodgify
Lodgixcom
LxIWMSandLxLseMod
Magarental
MagpiePropertyManagement
Maisonette
ManageGo
MDSExplorer
MRI Bostonpost
MRISoftware
MyCommunity
MyRent
MyVR
MyVRMS
NoochforLandlords
OneRooftop
OneSite
OnlinePropertyManagementSoftware
OnSitePropertyManager
Orbirental
OwnerReservationscom
Palace
PapayaPodsPro-Management
PCHomes
PHPjabbersVacationRental
Point2PropertyManager
PortfolioManager
PriceLabs
ProNest
PropPMS
PropertifyCloud
36M A R C H 2 0 1 7
PropertyMaintainer
PropertyMeld
PropertyStudio
Property-xRM
Property360
PropertyBoss
PropertyBoulevard
Pruvan
RealEstateScript
RealHomeFinders
RealPage
RealTimeRentalcom
RealtyJuggler
RedSandz
ReflexBooking
RemoteLandlord
RentMagic20
Rentables
Rentals United
Rentberry
Rentivo
RentMonitor
RentPost
Rerun
ResBookPro
Resnexus
RISPropertyManagement
RMS
RNS Vacation Rental Software
RoomKeyPMS
roomMaster
RosmimanIWMS
SakaarREMS
Shiftsuite
Simplified Rental
Skyware
SmartBuildingApps
SmartHousing
SmartPropertySystems
Soft4Leasing
Soft4RealEstate
Spacebase
Spectra
stays
storEDGE
Streamline
TenantFilePropertyManagementSoftware
TenantManagementSoftware
TenantPro
TheProperty
37M A R C H 2 0 1 7
Tokeet
Track
Trekadoo
TurboTenant
Uplisting
VacationRentalScript
VacationRentalSoftware
VacationRentalTrackerPlus
VacationRentPro
VacationsPal
ValencePM
Vi-ProMIS
VillageManagementSoftware
VisualLease
VisualMatrixPMS
VivaRESA
VRManagerPro
Vreasy
WeatherDefender
WebRezPro
YardiStoreAdvantage
YardiStoreEnterprise
YardiVoyager
YesBookit
38M A R C H 2 0 1 7
The FrontRunnersmethodology assesses and calculates a score for products on two primary
dimensions Capability on the x-axis and Value on the y-axis
THE CAPABILITY SCORE IS AN OVERALL WEIGHTED AVERAGE OF SCORES INCLUDING
raquo End-user ratings of one to five stars on the productrsquos functionality
raquo End-user ratings of one to five stars on the productrsquos ease of use
raquo End-user ratings of one to five stars on the productrsquos customer support
raquo A score relative to other products in the market for the productrsquos inclusion of key functionality for the software category
raquo A score relative to other products in the market representing the number of other products that integrate with it
METHODOLOGY BASICS
M E T H O D O L O G Y B A S I C S
39M A R C H 2 0 1 7
THE VALUE SCORE IS AN OVERALL WEIGHTED AVERAGE OF SCORES INCLUDING
raquo End-user ratings of one to five stars on overall satisfaction with the product
raquo End-user ratings of one to five stars on how valuable users consider the product to be relative to its price
raquo End-user ratings of one to five stars on how likely they are to recommend the product to others
raquo A score relative to other products in the market for the size of the productrsquos customer base
raquo A score relative to other products in the market for the number of professionals in the market who have experience with the product (eg users developers administrators)
raquo A score relative to other products in the market representing the total number of user reviews across the three Gartner web properties
raquo A score relative to other products in the market representing the average number of times per month internet users search for the product on Google
M E T H O D O L O G Y B A S I C S
40M A R C H 2 0 1 7
Markets are defined by a core set of functionality and products considered for and included in FrontRunners must offer that core set of functionality Additional related functionality can contribute to the capability score for a product To qualify for consideration in FrontRunners for a software category a product must have a minimum number of unique user-submitted product reviews across the three Gartner Digital Markets web properties softwareadvicecom capterracom and getappcomThe minimum number of reviews required per product may differ by category but will generally be between 10 and 20 unique reviews
uml
- ResMan
- Buildium
- Rent Manager
- AppFolio Property Manager
- Rentec Direct
- ProLease Lease Admin
- MRI Residential Management
- TENANT File
- Propertyware
- Property Matrix
- Condo Manager
- SimplifyEm Property Management
- Total Management
- TenantCloud
- MRI Commercial Management
- Yardi Genesissup2
- Hemlane
- Quicken Rental Property Manager
- RentPost
- TOPS [ONE]
- LandlordTracks Management Software
- Property Boulevard
- Property Manager Cloud
- TrueRent
- SKYLINE Software
- ResMan
- Buildium
- Rent Manager
- AppFolio Property Manager
- Rentec Direct
- ProLease Lease Admin
- MRI Residential Management
- TENANT File
- Propertyware
- Property Matrix
- Condo Manager
- SimplifyEm Property Management
- Total Management
- TenantCloud
- MRI Commercial Management
- Yardi Genesissup2
- Hemlane
- Quicken Rental Property Manager
- RentPost
- TOPS [ONE]
- LandlordTracks Management Software
- Property Boulevard
- Property Manager Cloud
- TrueRent
- SKYLINE Software
- Introduction
- Defining Property Management Software
- The Quadrant
- Property Management Frontrunners Index
- Runners Up
- Methodology Basics
-
19
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDCONDO MANAGER
QUADRANT PLACEMENT LEADERS
371 370
459 470
330 270
320 260
340 220
235 360
260 260
190
100
390
20
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDSIMPLIFYEM PROPERTY MANAGEMENT
QUADRANT PLACEMENT PACESETTERS
369 341
444 443
405 238
440 100
370 410
183 440
100 190
310
100
220
21
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDTOTAL MANAGEMENT
QUADRANT PLACEMENT MASTERS
318 387
402 412
130 362
120 310
140 470
338 460
310 310
320
220
500
22
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDTENANTCLOUD
QUADRANT PLACEMENT CONTENDERS
345 346
414 427
245 265
270 270
220 340
308 170
270 270
290
210
460
23
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDMRI COMMERCIAL MANAGEMENT
QUADRANT PLACEMENT CONTENDERS
343 343
370 369
270 317
120 360
420 270
360 170
360 370
420
190
470
24
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDYARDI GENESISsup2
QUADRANT PLACEMENT PACESETTERS
362 311
370 352
370 270
270 210
470 260
340 500
210 220
470
440
240
25
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDHEMLANE
QUADRANT PLACEMENT CONTENDERS
342 324
489 498
160 150
220 160
100 160
230 100
160 160
170
490
100
26
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARD
QUICKEN RENTAL PROPERTY MANAGER
QUADRANT PLACEMENT CONTENDERS
301 357
368 368
120 345
100 290
140 360
350 490
290 320
370
320
420
27
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDRENTPOST
QUADRANT PLACEMENT CONTENDERS
336 320
447 479
220 162
220 190
220 100
230 170
190 160
190
440
100
28
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDTOPS [ONE]
QUADRANT PLACEMENT CONTENDERS
318 325
394 364
205 285
190 320
220 390
278 100
320 290
360
170
260
29
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARD
LANDLORDTRACKS MANAGEMENT SOFTWARE
QUADRANT PLACEMENT CONTENDERS
338 288
418 426
410 150
360 120
460 320
105 100
120 120
100
100
100
30
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDPROPERTY BOULEVARD
QUADRANT PLACEMENT CONTENDERS
337 274
402 359
245 188
270 220
220 100
300 170
220 210
270
420
290
31
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDPROPERTY MANAGER CLOUD
QUADRANT PLACEMENT CONTENDERS
325 275
435 402
220 148
220 160
220 160
213 170
160 120
100
490
100
32
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDTRUERENT
QUADRANT PLACEMENT CONTENDERS
278 297
448 457
110 138
120 120
100 220
105 170
120 100
100
100
100
33
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDSKYLINE SOFTWARE
QUADRANT PLACEMENT CONTENDERS
273 286
227 234
290 337
440 420
140 190
350 170
420 410
500
270
210
34M A R C H 2 0 1 7
ProviderslistedasRunnersUpwere considered for inclusion in the quadrant but were ultimately
not included for one or more reasons they did not have enough reviews they did not meet the reviews score minimum they did not meet the ultimate Value and Capability minimum scores or they did not meet our functionality requirements for the market
RUNNERS UP
123Landlordcom
360PropertyManager
365villas
AMTdirect
AngusAnyWhere
ApartmentManagerXP
ARGUSEnterprise
Arthur
Avantio
BarefootAgent
BistroStays
Bookalet
Bookerator
Bookerville
BookingPal
BookingSync
Bookster
Budgetrac
BudgeTracLEAD
CiiRUS
ComVibe
CoStarRealEstateManager
EasyRentalSoftware
EasyStorageSolutions
Entrata
Escapia
EstatePlus
FlatsWire
FrontdeskAnywhere
GENKAN
GreenhousePM
GTMetro
Guesty
Hostaway
35M A R C H 2 0 1 7
Hotelogix
I-ProBookingSystem
In4Suite
InfoTracker
InforPropertyManagement
iPM CRM
IQWAREPMS
iStateSoftPropertyManager
JenarkPropertyManagement
Kigo
Klik
LandlordSidekick
LandlordMax
LeaseEagleforRetail Tenants
LeaseQuery
Leasetool
LeaseWaveSuite
LiveRez
Lodgify
Lodgixcom
LxIWMSandLxLseMod
Magarental
MagpiePropertyManagement
Maisonette
ManageGo
MDSExplorer
MRI Bostonpost
MRISoftware
MyCommunity
MyRent
MyVR
MyVRMS
NoochforLandlords
OneRooftop
OneSite
OnlinePropertyManagementSoftware
OnSitePropertyManager
Orbirental
OwnerReservationscom
Palace
PapayaPodsPro-Management
PCHomes
PHPjabbersVacationRental
Point2PropertyManager
PortfolioManager
PriceLabs
ProNest
PropPMS
PropertifyCloud
36M A R C H 2 0 1 7
PropertyMaintainer
PropertyMeld
PropertyStudio
Property-xRM
Property360
PropertyBoss
PropertyBoulevard
Pruvan
RealEstateScript
RealHomeFinders
RealPage
RealTimeRentalcom
RealtyJuggler
RedSandz
ReflexBooking
RemoteLandlord
RentMagic20
Rentables
Rentals United
Rentberry
Rentivo
RentMonitor
RentPost
Rerun
ResBookPro
Resnexus
RISPropertyManagement
RMS
RNS Vacation Rental Software
RoomKeyPMS
roomMaster
RosmimanIWMS
SakaarREMS
Shiftsuite
Simplified Rental
Skyware
SmartBuildingApps
SmartHousing
SmartPropertySystems
Soft4Leasing
Soft4RealEstate
Spacebase
Spectra
stays
storEDGE
Streamline
TenantFilePropertyManagementSoftware
TenantManagementSoftware
TenantPro
TheProperty
37M A R C H 2 0 1 7
Tokeet
Track
Trekadoo
TurboTenant
Uplisting
VacationRentalScript
VacationRentalSoftware
VacationRentalTrackerPlus
VacationRentPro
VacationsPal
ValencePM
Vi-ProMIS
VillageManagementSoftware
VisualLease
VisualMatrixPMS
VivaRESA
VRManagerPro
Vreasy
WeatherDefender
WebRezPro
YardiStoreAdvantage
YardiStoreEnterprise
YardiVoyager
YesBookit
38M A R C H 2 0 1 7
The FrontRunnersmethodology assesses and calculates a score for products on two primary
dimensions Capability on the x-axis and Value on the y-axis
THE CAPABILITY SCORE IS AN OVERALL WEIGHTED AVERAGE OF SCORES INCLUDING
raquo End-user ratings of one to five stars on the productrsquos functionality
raquo End-user ratings of one to five stars on the productrsquos ease of use
raquo End-user ratings of one to five stars on the productrsquos customer support
raquo A score relative to other products in the market for the productrsquos inclusion of key functionality for the software category
raquo A score relative to other products in the market representing the number of other products that integrate with it
METHODOLOGY BASICS
M E T H O D O L O G Y B A S I C S
39M A R C H 2 0 1 7
THE VALUE SCORE IS AN OVERALL WEIGHTED AVERAGE OF SCORES INCLUDING
raquo End-user ratings of one to five stars on overall satisfaction with the product
raquo End-user ratings of one to five stars on how valuable users consider the product to be relative to its price
raquo End-user ratings of one to five stars on how likely they are to recommend the product to others
raquo A score relative to other products in the market for the size of the productrsquos customer base
raquo A score relative to other products in the market for the number of professionals in the market who have experience with the product (eg users developers administrators)
raquo A score relative to other products in the market representing the total number of user reviews across the three Gartner web properties
raquo A score relative to other products in the market representing the average number of times per month internet users search for the product on Google
M E T H O D O L O G Y B A S I C S
40M A R C H 2 0 1 7
Markets are defined by a core set of functionality and products considered for and included in FrontRunners must offer that core set of functionality Additional related functionality can contribute to the capability score for a product To qualify for consideration in FrontRunners for a software category a product must have a minimum number of unique user-submitted product reviews across the three Gartner Digital Markets web properties softwareadvicecom capterracom and getappcomThe minimum number of reviews required per product may differ by category but will generally be between 10 and 20 unique reviews
uml
- ResMan
- Buildium
- Rent Manager
- AppFolio Property Manager
- Rentec Direct
- ProLease Lease Admin
- MRI Residential Management
- TENANT File
- Propertyware
- Property Matrix
- Condo Manager
- SimplifyEm Property Management
- Total Management
- TenantCloud
- MRI Commercial Management
- Yardi Genesissup2
- Hemlane
- Quicken Rental Property Manager
- RentPost
- TOPS [ONE]
- LandlordTracks Management Software
- Property Boulevard
- Property Manager Cloud
- TrueRent
- SKYLINE Software
- ResMan
- Buildium
- Rent Manager
- AppFolio Property Manager
- Rentec Direct
- ProLease Lease Admin
- MRI Residential Management
- TENANT File
- Propertyware
- Property Matrix
- Condo Manager
- SimplifyEm Property Management
- Total Management
- TenantCloud
- MRI Commercial Management
- Yardi Genesissup2
- Hemlane
- Quicken Rental Property Manager
- RentPost
- TOPS [ONE]
- LandlordTracks Management Software
- Property Boulevard
- Property Manager Cloud
- TrueRent
- SKYLINE Software
- Introduction
- Defining Property Management Software
- The Quadrant
- Property Management Frontrunners Index
- Runners Up
- Methodology Basics
-
20
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDSIMPLIFYEM PROPERTY MANAGEMENT
QUADRANT PLACEMENT PACESETTERS
369 341
444 443
405 238
440 100
370 410
183 440
100 190
310
100
220
21
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDTOTAL MANAGEMENT
QUADRANT PLACEMENT MASTERS
318 387
402 412
130 362
120 310
140 470
338 460
310 310
320
220
500
22
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDTENANTCLOUD
QUADRANT PLACEMENT CONTENDERS
345 346
414 427
245 265
270 270
220 340
308 170
270 270
290
210
460
23
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDMRI COMMERCIAL MANAGEMENT
QUADRANT PLACEMENT CONTENDERS
343 343
370 369
270 317
120 360
420 270
360 170
360 370
420
190
470
24
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDYARDI GENESISsup2
QUADRANT PLACEMENT PACESETTERS
362 311
370 352
370 270
270 210
470 260
340 500
210 220
470
440
240
25
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDHEMLANE
QUADRANT PLACEMENT CONTENDERS
342 324
489 498
160 150
220 160
100 160
230 100
160 160
170
490
100
26
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARD
QUICKEN RENTAL PROPERTY MANAGER
QUADRANT PLACEMENT CONTENDERS
301 357
368 368
120 345
100 290
140 360
350 490
290 320
370
320
420
27
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDRENTPOST
QUADRANT PLACEMENT CONTENDERS
336 320
447 479
220 162
220 190
220 100
230 170
190 160
190
440
100
28
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDTOPS [ONE]
QUADRANT PLACEMENT CONTENDERS
318 325
394 364
205 285
190 320
220 390
278 100
320 290
360
170
260
29
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARD
LANDLORDTRACKS MANAGEMENT SOFTWARE
QUADRANT PLACEMENT CONTENDERS
338 288
418 426
410 150
360 120
460 320
105 100
120 120
100
100
100
30
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDPROPERTY BOULEVARD
QUADRANT PLACEMENT CONTENDERS
337 274
402 359
245 188
270 220
220 100
300 170
220 210
270
420
290
31
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDPROPERTY MANAGER CLOUD
QUADRANT PLACEMENT CONTENDERS
325 275
435 402
220 148
220 160
220 160
213 170
160 120
100
490
100
32
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDTRUERENT
QUADRANT PLACEMENT CONTENDERS
278 297
448 457
110 138
120 120
100 220
105 170
120 100
100
100
100
33
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDSKYLINE SOFTWARE
QUADRANT PLACEMENT CONTENDERS
273 286
227 234
290 337
440 420
140 190
350 170
420 410
500
270
210
34M A R C H 2 0 1 7
ProviderslistedasRunnersUpwere considered for inclusion in the quadrant but were ultimately
not included for one or more reasons they did not have enough reviews they did not meet the reviews score minimum they did not meet the ultimate Value and Capability minimum scores or they did not meet our functionality requirements for the market
RUNNERS UP
123Landlordcom
360PropertyManager
365villas
AMTdirect
AngusAnyWhere
ApartmentManagerXP
ARGUSEnterprise
Arthur
Avantio
BarefootAgent
BistroStays
Bookalet
Bookerator
Bookerville
BookingPal
BookingSync
Bookster
Budgetrac
BudgeTracLEAD
CiiRUS
ComVibe
CoStarRealEstateManager
EasyRentalSoftware
EasyStorageSolutions
Entrata
Escapia
EstatePlus
FlatsWire
FrontdeskAnywhere
GENKAN
GreenhousePM
GTMetro
Guesty
Hostaway
35M A R C H 2 0 1 7
Hotelogix
I-ProBookingSystem
In4Suite
InfoTracker
InforPropertyManagement
iPM CRM
IQWAREPMS
iStateSoftPropertyManager
JenarkPropertyManagement
Kigo
Klik
LandlordSidekick
LandlordMax
LeaseEagleforRetail Tenants
LeaseQuery
Leasetool
LeaseWaveSuite
LiveRez
Lodgify
Lodgixcom
LxIWMSandLxLseMod
Magarental
MagpiePropertyManagement
Maisonette
ManageGo
MDSExplorer
MRI Bostonpost
MRISoftware
MyCommunity
MyRent
MyVR
MyVRMS
NoochforLandlords
OneRooftop
OneSite
OnlinePropertyManagementSoftware
OnSitePropertyManager
Orbirental
OwnerReservationscom
Palace
PapayaPodsPro-Management
PCHomes
PHPjabbersVacationRental
Point2PropertyManager
PortfolioManager
PriceLabs
ProNest
PropPMS
PropertifyCloud
36M A R C H 2 0 1 7
PropertyMaintainer
PropertyMeld
PropertyStudio
Property-xRM
Property360
PropertyBoss
PropertyBoulevard
Pruvan
RealEstateScript
RealHomeFinders
RealPage
RealTimeRentalcom
RealtyJuggler
RedSandz
ReflexBooking
RemoteLandlord
RentMagic20
Rentables
Rentals United
Rentberry
Rentivo
RentMonitor
RentPost
Rerun
ResBookPro
Resnexus
RISPropertyManagement
RMS
RNS Vacation Rental Software
RoomKeyPMS
roomMaster
RosmimanIWMS
SakaarREMS
Shiftsuite
Simplified Rental
Skyware
SmartBuildingApps
SmartHousing
SmartPropertySystems
Soft4Leasing
Soft4RealEstate
Spacebase
Spectra
stays
storEDGE
Streamline
TenantFilePropertyManagementSoftware
TenantManagementSoftware
TenantPro
TheProperty
37M A R C H 2 0 1 7
Tokeet
Track
Trekadoo
TurboTenant
Uplisting
VacationRentalScript
VacationRentalSoftware
VacationRentalTrackerPlus
VacationRentPro
VacationsPal
ValencePM
Vi-ProMIS
VillageManagementSoftware
VisualLease
VisualMatrixPMS
VivaRESA
VRManagerPro
Vreasy
WeatherDefender
WebRezPro
YardiStoreAdvantage
YardiStoreEnterprise
YardiVoyager
YesBookit
38M A R C H 2 0 1 7
The FrontRunnersmethodology assesses and calculates a score for products on two primary
dimensions Capability on the x-axis and Value on the y-axis
THE CAPABILITY SCORE IS AN OVERALL WEIGHTED AVERAGE OF SCORES INCLUDING
raquo End-user ratings of one to five stars on the productrsquos functionality
raquo End-user ratings of one to five stars on the productrsquos ease of use
raquo End-user ratings of one to five stars on the productrsquos customer support
raquo A score relative to other products in the market for the productrsquos inclusion of key functionality for the software category
raquo A score relative to other products in the market representing the number of other products that integrate with it
METHODOLOGY BASICS
M E T H O D O L O G Y B A S I C S
39M A R C H 2 0 1 7
THE VALUE SCORE IS AN OVERALL WEIGHTED AVERAGE OF SCORES INCLUDING
raquo End-user ratings of one to five stars on overall satisfaction with the product
raquo End-user ratings of one to five stars on how valuable users consider the product to be relative to its price
raquo End-user ratings of one to five stars on how likely they are to recommend the product to others
raquo A score relative to other products in the market for the size of the productrsquos customer base
raquo A score relative to other products in the market for the number of professionals in the market who have experience with the product (eg users developers administrators)
raquo A score relative to other products in the market representing the total number of user reviews across the three Gartner web properties
raquo A score relative to other products in the market representing the average number of times per month internet users search for the product on Google
M E T H O D O L O G Y B A S I C S
40M A R C H 2 0 1 7
Markets are defined by a core set of functionality and products considered for and included in FrontRunners must offer that core set of functionality Additional related functionality can contribute to the capability score for a product To qualify for consideration in FrontRunners for a software category a product must have a minimum number of unique user-submitted product reviews across the three Gartner Digital Markets web properties softwareadvicecom capterracom and getappcomThe minimum number of reviews required per product may differ by category but will generally be between 10 and 20 unique reviews
uml
- ResMan
- Buildium
- Rent Manager
- AppFolio Property Manager
- Rentec Direct
- ProLease Lease Admin
- MRI Residential Management
- TENANT File
- Propertyware
- Property Matrix
- Condo Manager
- SimplifyEm Property Management
- Total Management
- TenantCloud
- MRI Commercial Management
- Yardi Genesissup2
- Hemlane
- Quicken Rental Property Manager
- RentPost
- TOPS [ONE]
- LandlordTracks Management Software
- Property Boulevard
- Property Manager Cloud
- TrueRent
- SKYLINE Software
- ResMan
- Buildium
- Rent Manager
- AppFolio Property Manager
- Rentec Direct
- ProLease Lease Admin
- MRI Residential Management
- TENANT File
- Propertyware
- Property Matrix
- Condo Manager
- SimplifyEm Property Management
- Total Management
- TenantCloud
- MRI Commercial Management
- Yardi Genesissup2
- Hemlane
- Quicken Rental Property Manager
- RentPost
- TOPS [ONE]
- LandlordTracks Management Software
- Property Boulevard
- Property Manager Cloud
- TrueRent
- SKYLINE Software
- Introduction
- Defining Property Management Software
- The Quadrant
- Property Management Frontrunners Index
- Runners Up
- Methodology Basics
-
21
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDTOTAL MANAGEMENT
QUADRANT PLACEMENT MASTERS
318 387
402 412
130 362
120 310
140 470
338 460
310 310
320
220
500
22
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDTENANTCLOUD
QUADRANT PLACEMENT CONTENDERS
345 346
414 427
245 265
270 270
220 340
308 170
270 270
290
210
460
23
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDMRI COMMERCIAL MANAGEMENT
QUADRANT PLACEMENT CONTENDERS
343 343
370 369
270 317
120 360
420 270
360 170
360 370
420
190
470
24
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDYARDI GENESISsup2
QUADRANT PLACEMENT PACESETTERS
362 311
370 352
370 270
270 210
470 260
340 500
210 220
470
440
240
25
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDHEMLANE
QUADRANT PLACEMENT CONTENDERS
342 324
489 498
160 150
220 160
100 160
230 100
160 160
170
490
100
26
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARD
QUICKEN RENTAL PROPERTY MANAGER
QUADRANT PLACEMENT CONTENDERS
301 357
368 368
120 345
100 290
140 360
350 490
290 320
370
320
420
27
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDRENTPOST
QUADRANT PLACEMENT CONTENDERS
336 320
447 479
220 162
220 190
220 100
230 170
190 160
190
440
100
28
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDTOPS [ONE]
QUADRANT PLACEMENT CONTENDERS
318 325
394 364
205 285
190 320
220 390
278 100
320 290
360
170
260
29
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARD
LANDLORDTRACKS MANAGEMENT SOFTWARE
QUADRANT PLACEMENT CONTENDERS
338 288
418 426
410 150
360 120
460 320
105 100
120 120
100
100
100
30
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDPROPERTY BOULEVARD
QUADRANT PLACEMENT CONTENDERS
337 274
402 359
245 188
270 220
220 100
300 170
220 210
270
420
290
31
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDPROPERTY MANAGER CLOUD
QUADRANT PLACEMENT CONTENDERS
325 275
435 402
220 148
220 160
220 160
213 170
160 120
100
490
100
32
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDTRUERENT
QUADRANT PLACEMENT CONTENDERS
278 297
448 457
110 138
120 120
100 220
105 170
120 100
100
100
100
33
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDSKYLINE SOFTWARE
QUADRANT PLACEMENT CONTENDERS
273 286
227 234
290 337
440 420
140 190
350 170
420 410
500
270
210
34M A R C H 2 0 1 7
ProviderslistedasRunnersUpwere considered for inclusion in the quadrant but were ultimately
not included for one or more reasons they did not have enough reviews they did not meet the reviews score minimum they did not meet the ultimate Value and Capability minimum scores or they did not meet our functionality requirements for the market
RUNNERS UP
123Landlordcom
360PropertyManager
365villas
AMTdirect
AngusAnyWhere
ApartmentManagerXP
ARGUSEnterprise
Arthur
Avantio
BarefootAgent
BistroStays
Bookalet
Bookerator
Bookerville
BookingPal
BookingSync
Bookster
Budgetrac
BudgeTracLEAD
CiiRUS
ComVibe
CoStarRealEstateManager
EasyRentalSoftware
EasyStorageSolutions
Entrata
Escapia
EstatePlus
FlatsWire
FrontdeskAnywhere
GENKAN
GreenhousePM
GTMetro
Guesty
Hostaway
35M A R C H 2 0 1 7
Hotelogix
I-ProBookingSystem
In4Suite
InfoTracker
InforPropertyManagement
iPM CRM
IQWAREPMS
iStateSoftPropertyManager
JenarkPropertyManagement
Kigo
Klik
LandlordSidekick
LandlordMax
LeaseEagleforRetail Tenants
LeaseQuery
Leasetool
LeaseWaveSuite
LiveRez
Lodgify
Lodgixcom
LxIWMSandLxLseMod
Magarental
MagpiePropertyManagement
Maisonette
ManageGo
MDSExplorer
MRI Bostonpost
MRISoftware
MyCommunity
MyRent
MyVR
MyVRMS
NoochforLandlords
OneRooftop
OneSite
OnlinePropertyManagementSoftware
OnSitePropertyManager
Orbirental
OwnerReservationscom
Palace
PapayaPodsPro-Management
PCHomes
PHPjabbersVacationRental
Point2PropertyManager
PortfolioManager
PriceLabs
ProNest
PropPMS
PropertifyCloud
36M A R C H 2 0 1 7
PropertyMaintainer
PropertyMeld
PropertyStudio
Property-xRM
Property360
PropertyBoss
PropertyBoulevard
Pruvan
RealEstateScript
RealHomeFinders
RealPage
RealTimeRentalcom
RealtyJuggler
RedSandz
ReflexBooking
RemoteLandlord
RentMagic20
Rentables
Rentals United
Rentberry
Rentivo
RentMonitor
RentPost
Rerun
ResBookPro
Resnexus
RISPropertyManagement
RMS
RNS Vacation Rental Software
RoomKeyPMS
roomMaster
RosmimanIWMS
SakaarREMS
Shiftsuite
Simplified Rental
Skyware
SmartBuildingApps
SmartHousing
SmartPropertySystems
Soft4Leasing
Soft4RealEstate
Spacebase
Spectra
stays
storEDGE
Streamline
TenantFilePropertyManagementSoftware
TenantManagementSoftware
TenantPro
TheProperty
37M A R C H 2 0 1 7
Tokeet
Track
Trekadoo
TurboTenant
Uplisting
VacationRentalScript
VacationRentalSoftware
VacationRentalTrackerPlus
VacationRentPro
VacationsPal
ValencePM
Vi-ProMIS
VillageManagementSoftware
VisualLease
VisualMatrixPMS
VivaRESA
VRManagerPro
Vreasy
WeatherDefender
WebRezPro
YardiStoreAdvantage
YardiStoreEnterprise
YardiVoyager
YesBookit
38M A R C H 2 0 1 7
The FrontRunnersmethodology assesses and calculates a score for products on two primary
dimensions Capability on the x-axis and Value on the y-axis
THE CAPABILITY SCORE IS AN OVERALL WEIGHTED AVERAGE OF SCORES INCLUDING
raquo End-user ratings of one to five stars on the productrsquos functionality
raquo End-user ratings of one to five stars on the productrsquos ease of use
raquo End-user ratings of one to five stars on the productrsquos customer support
raquo A score relative to other products in the market for the productrsquos inclusion of key functionality for the software category
raquo A score relative to other products in the market representing the number of other products that integrate with it
METHODOLOGY BASICS
M E T H O D O L O G Y B A S I C S
39M A R C H 2 0 1 7
THE VALUE SCORE IS AN OVERALL WEIGHTED AVERAGE OF SCORES INCLUDING
raquo End-user ratings of one to five stars on overall satisfaction with the product
raquo End-user ratings of one to five stars on how valuable users consider the product to be relative to its price
raquo End-user ratings of one to five stars on how likely they are to recommend the product to others
raquo A score relative to other products in the market for the size of the productrsquos customer base
raquo A score relative to other products in the market for the number of professionals in the market who have experience with the product (eg users developers administrators)
raquo A score relative to other products in the market representing the total number of user reviews across the three Gartner web properties
raquo A score relative to other products in the market representing the average number of times per month internet users search for the product on Google
M E T H O D O L O G Y B A S I C S
40M A R C H 2 0 1 7
Markets are defined by a core set of functionality and products considered for and included in FrontRunners must offer that core set of functionality Additional related functionality can contribute to the capability score for a product To qualify for consideration in FrontRunners for a software category a product must have a minimum number of unique user-submitted product reviews across the three Gartner Digital Markets web properties softwareadvicecom capterracom and getappcomThe minimum number of reviews required per product may differ by category but will generally be between 10 and 20 unique reviews
uml
- ResMan
- Buildium
- Rent Manager
- AppFolio Property Manager
- Rentec Direct
- ProLease Lease Admin
- MRI Residential Management
- TENANT File
- Propertyware
- Property Matrix
- Condo Manager
- SimplifyEm Property Management
- Total Management
- TenantCloud
- MRI Commercial Management
- Yardi Genesissup2
- Hemlane
- Quicken Rental Property Manager
- RentPost
- TOPS [ONE]
- LandlordTracks Management Software
- Property Boulevard
- Property Manager Cloud
- TrueRent
- SKYLINE Software
- ResMan
- Buildium
- Rent Manager
- AppFolio Property Manager
- Rentec Direct
- ProLease Lease Admin
- MRI Residential Management
- TENANT File
- Propertyware
- Property Matrix
- Condo Manager
- SimplifyEm Property Management
- Total Management
- TenantCloud
- MRI Commercial Management
- Yardi Genesissup2
- Hemlane
- Quicken Rental Property Manager
- RentPost
- TOPS [ONE]
- LandlordTracks Management Software
- Property Boulevard
- Property Manager Cloud
- TrueRent
- SKYLINE Software
- Introduction
- Defining Property Management Software
- The Quadrant
- Property Management Frontrunners Index
- Runners Up
- Methodology Basics
-
22
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDTENANTCLOUD
QUADRANT PLACEMENT CONTENDERS
345 346
414 427
245 265
270 270
220 340
308 170
270 270
290
210
460
23
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDMRI COMMERCIAL MANAGEMENT
QUADRANT PLACEMENT CONTENDERS
343 343
370 369
270 317
120 360
420 270
360 170
360 370
420
190
470
24
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDYARDI GENESISsup2
QUADRANT PLACEMENT PACESETTERS
362 311
370 352
370 270
270 210
470 260
340 500
210 220
470
440
240
25
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDHEMLANE
QUADRANT PLACEMENT CONTENDERS
342 324
489 498
160 150
220 160
100 160
230 100
160 160
170
490
100
26
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARD
QUICKEN RENTAL PROPERTY MANAGER
QUADRANT PLACEMENT CONTENDERS
301 357
368 368
120 345
100 290
140 360
350 490
290 320
370
320
420
27
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDRENTPOST
QUADRANT PLACEMENT CONTENDERS
336 320
447 479
220 162
220 190
220 100
230 170
190 160
190
440
100
28
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDTOPS [ONE]
QUADRANT PLACEMENT CONTENDERS
318 325
394 364
205 285
190 320
220 390
278 100
320 290
360
170
260
29
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARD
LANDLORDTRACKS MANAGEMENT SOFTWARE
QUADRANT PLACEMENT CONTENDERS
338 288
418 426
410 150
360 120
460 320
105 100
120 120
100
100
100
30
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDPROPERTY BOULEVARD
QUADRANT PLACEMENT CONTENDERS
337 274
402 359
245 188
270 220
220 100
300 170
220 210
270
420
290
31
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDPROPERTY MANAGER CLOUD
QUADRANT PLACEMENT CONTENDERS
325 275
435 402
220 148
220 160
220 160
213 170
160 120
100
490
100
32
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDTRUERENT
QUADRANT PLACEMENT CONTENDERS
278 297
448 457
110 138
120 120
100 220
105 170
120 100
100
100
100
33
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDSKYLINE SOFTWARE
QUADRANT PLACEMENT CONTENDERS
273 286
227 234
290 337
440 420
140 190
350 170
420 410
500
270
210
34M A R C H 2 0 1 7
ProviderslistedasRunnersUpwere considered for inclusion in the quadrant but were ultimately
not included for one or more reasons they did not have enough reviews they did not meet the reviews score minimum they did not meet the ultimate Value and Capability minimum scores or they did not meet our functionality requirements for the market
RUNNERS UP
123Landlordcom
360PropertyManager
365villas
AMTdirect
AngusAnyWhere
ApartmentManagerXP
ARGUSEnterprise
Arthur
Avantio
BarefootAgent
BistroStays
Bookalet
Bookerator
Bookerville
BookingPal
BookingSync
Bookster
Budgetrac
BudgeTracLEAD
CiiRUS
ComVibe
CoStarRealEstateManager
EasyRentalSoftware
EasyStorageSolutions
Entrata
Escapia
EstatePlus
FlatsWire
FrontdeskAnywhere
GENKAN
GreenhousePM
GTMetro
Guesty
Hostaway
35M A R C H 2 0 1 7
Hotelogix
I-ProBookingSystem
In4Suite
InfoTracker
InforPropertyManagement
iPM CRM
IQWAREPMS
iStateSoftPropertyManager
JenarkPropertyManagement
Kigo
Klik
LandlordSidekick
LandlordMax
LeaseEagleforRetail Tenants
LeaseQuery
Leasetool
LeaseWaveSuite
LiveRez
Lodgify
Lodgixcom
LxIWMSandLxLseMod
Magarental
MagpiePropertyManagement
Maisonette
ManageGo
MDSExplorer
MRI Bostonpost
MRISoftware
MyCommunity
MyRent
MyVR
MyVRMS
NoochforLandlords
OneRooftop
OneSite
OnlinePropertyManagementSoftware
OnSitePropertyManager
Orbirental
OwnerReservationscom
Palace
PapayaPodsPro-Management
PCHomes
PHPjabbersVacationRental
Point2PropertyManager
PortfolioManager
PriceLabs
ProNest
PropPMS
PropertifyCloud
36M A R C H 2 0 1 7
PropertyMaintainer
PropertyMeld
PropertyStudio
Property-xRM
Property360
PropertyBoss
PropertyBoulevard
Pruvan
RealEstateScript
RealHomeFinders
RealPage
RealTimeRentalcom
RealtyJuggler
RedSandz
ReflexBooking
RemoteLandlord
RentMagic20
Rentables
Rentals United
Rentberry
Rentivo
RentMonitor
RentPost
Rerun
ResBookPro
Resnexus
RISPropertyManagement
RMS
RNS Vacation Rental Software
RoomKeyPMS
roomMaster
RosmimanIWMS
SakaarREMS
Shiftsuite
Simplified Rental
Skyware
SmartBuildingApps
SmartHousing
SmartPropertySystems
Soft4Leasing
Soft4RealEstate
Spacebase
Spectra
stays
storEDGE
Streamline
TenantFilePropertyManagementSoftware
TenantManagementSoftware
TenantPro
TheProperty
37M A R C H 2 0 1 7
Tokeet
Track
Trekadoo
TurboTenant
Uplisting
VacationRentalScript
VacationRentalSoftware
VacationRentalTrackerPlus
VacationRentPro
VacationsPal
ValencePM
Vi-ProMIS
VillageManagementSoftware
VisualLease
VisualMatrixPMS
VivaRESA
VRManagerPro
Vreasy
WeatherDefender
WebRezPro
YardiStoreAdvantage
YardiStoreEnterprise
YardiVoyager
YesBookit
38M A R C H 2 0 1 7
The FrontRunnersmethodology assesses and calculates a score for products on two primary
dimensions Capability on the x-axis and Value on the y-axis
THE CAPABILITY SCORE IS AN OVERALL WEIGHTED AVERAGE OF SCORES INCLUDING
raquo End-user ratings of one to five stars on the productrsquos functionality
raquo End-user ratings of one to five stars on the productrsquos ease of use
raquo End-user ratings of one to five stars on the productrsquos customer support
raquo A score relative to other products in the market for the productrsquos inclusion of key functionality for the software category
raquo A score relative to other products in the market representing the number of other products that integrate with it
METHODOLOGY BASICS
M E T H O D O L O G Y B A S I C S
39M A R C H 2 0 1 7
THE VALUE SCORE IS AN OVERALL WEIGHTED AVERAGE OF SCORES INCLUDING
raquo End-user ratings of one to five stars on overall satisfaction with the product
raquo End-user ratings of one to five stars on how valuable users consider the product to be relative to its price
raquo End-user ratings of one to five stars on how likely they are to recommend the product to others
raquo A score relative to other products in the market for the size of the productrsquos customer base
raquo A score relative to other products in the market for the number of professionals in the market who have experience with the product (eg users developers administrators)
raquo A score relative to other products in the market representing the total number of user reviews across the three Gartner web properties
raquo A score relative to other products in the market representing the average number of times per month internet users search for the product on Google
M E T H O D O L O G Y B A S I C S
40M A R C H 2 0 1 7
Markets are defined by a core set of functionality and products considered for and included in FrontRunners must offer that core set of functionality Additional related functionality can contribute to the capability score for a product To qualify for consideration in FrontRunners for a software category a product must have a minimum number of unique user-submitted product reviews across the three Gartner Digital Markets web properties softwareadvicecom capterracom and getappcomThe minimum number of reviews required per product may differ by category but will generally be between 10 and 20 unique reviews
uml
- ResMan
- Buildium
- Rent Manager
- AppFolio Property Manager
- Rentec Direct
- ProLease Lease Admin
- MRI Residential Management
- TENANT File
- Propertyware
- Property Matrix
- Condo Manager
- SimplifyEm Property Management
- Total Management
- TenantCloud
- MRI Commercial Management
- Yardi Genesissup2
- Hemlane
- Quicken Rental Property Manager
- RentPost
- TOPS [ONE]
- LandlordTracks Management Software
- Property Boulevard
- Property Manager Cloud
- TrueRent
- SKYLINE Software
- ResMan
- Buildium
- Rent Manager
- AppFolio Property Manager
- Rentec Direct
- ProLease Lease Admin
- MRI Residential Management
- TENANT File
- Propertyware
- Property Matrix
- Condo Manager
- SimplifyEm Property Management
- Total Management
- TenantCloud
- MRI Commercial Management
- Yardi Genesissup2
- Hemlane
- Quicken Rental Property Manager
- RentPost
- TOPS [ONE]
- LandlordTracks Management Software
- Property Boulevard
- Property Manager Cloud
- TrueRent
- SKYLINE Software
- Introduction
- Defining Property Management Software
- The Quadrant
- Property Management Frontrunners Index
- Runners Up
- Methodology Basics
-
23
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDMRI COMMERCIAL MANAGEMENT
QUADRANT PLACEMENT CONTENDERS
343 343
370 369
270 317
120 360
420 270
360 170
360 370
420
190
470
24
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDYARDI GENESISsup2
QUADRANT PLACEMENT PACESETTERS
362 311
370 352
370 270
270 210
470 260
340 500
210 220
470
440
240
25
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDHEMLANE
QUADRANT PLACEMENT CONTENDERS
342 324
489 498
160 150
220 160
100 160
230 100
160 160
170
490
100
26
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARD
QUICKEN RENTAL PROPERTY MANAGER
QUADRANT PLACEMENT CONTENDERS
301 357
368 368
120 345
100 290
140 360
350 490
290 320
370
320
420
27
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDRENTPOST
QUADRANT PLACEMENT CONTENDERS
336 320
447 479
220 162
220 190
220 100
230 170
190 160
190
440
100
28
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDTOPS [ONE]
QUADRANT PLACEMENT CONTENDERS
318 325
394 364
205 285
190 320
220 390
278 100
320 290
360
170
260
29
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARD
LANDLORDTRACKS MANAGEMENT SOFTWARE
QUADRANT PLACEMENT CONTENDERS
338 288
418 426
410 150
360 120
460 320
105 100
120 120
100
100
100
30
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDPROPERTY BOULEVARD
QUADRANT PLACEMENT CONTENDERS
337 274
402 359
245 188
270 220
220 100
300 170
220 210
270
420
290
31
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDPROPERTY MANAGER CLOUD
QUADRANT PLACEMENT CONTENDERS
325 275
435 402
220 148
220 160
220 160
213 170
160 120
100
490
100
32
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDTRUERENT
QUADRANT PLACEMENT CONTENDERS
278 297
448 457
110 138
120 120
100 220
105 170
120 100
100
100
100
33
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDSKYLINE SOFTWARE
QUADRANT PLACEMENT CONTENDERS
273 286
227 234
290 337
440 420
140 190
350 170
420 410
500
270
210
34M A R C H 2 0 1 7
ProviderslistedasRunnersUpwere considered for inclusion in the quadrant but were ultimately
not included for one or more reasons they did not have enough reviews they did not meet the reviews score minimum they did not meet the ultimate Value and Capability minimum scores or they did not meet our functionality requirements for the market
RUNNERS UP
123Landlordcom
360PropertyManager
365villas
AMTdirect
AngusAnyWhere
ApartmentManagerXP
ARGUSEnterprise
Arthur
Avantio
BarefootAgent
BistroStays
Bookalet
Bookerator
Bookerville
BookingPal
BookingSync
Bookster
Budgetrac
BudgeTracLEAD
CiiRUS
ComVibe
CoStarRealEstateManager
EasyRentalSoftware
EasyStorageSolutions
Entrata
Escapia
EstatePlus
FlatsWire
FrontdeskAnywhere
GENKAN
GreenhousePM
GTMetro
Guesty
Hostaway
35M A R C H 2 0 1 7
Hotelogix
I-ProBookingSystem
In4Suite
InfoTracker
InforPropertyManagement
iPM CRM
IQWAREPMS
iStateSoftPropertyManager
JenarkPropertyManagement
Kigo
Klik
LandlordSidekick
LandlordMax
LeaseEagleforRetail Tenants
LeaseQuery
Leasetool
LeaseWaveSuite
LiveRez
Lodgify
Lodgixcom
LxIWMSandLxLseMod
Magarental
MagpiePropertyManagement
Maisonette
ManageGo
MDSExplorer
MRI Bostonpost
MRISoftware
MyCommunity
MyRent
MyVR
MyVRMS
NoochforLandlords
OneRooftop
OneSite
OnlinePropertyManagementSoftware
OnSitePropertyManager
Orbirental
OwnerReservationscom
Palace
PapayaPodsPro-Management
PCHomes
PHPjabbersVacationRental
Point2PropertyManager
PortfolioManager
PriceLabs
ProNest
PropPMS
PropertifyCloud
36M A R C H 2 0 1 7
PropertyMaintainer
PropertyMeld
PropertyStudio
Property-xRM
Property360
PropertyBoss
PropertyBoulevard
Pruvan
RealEstateScript
RealHomeFinders
RealPage
RealTimeRentalcom
RealtyJuggler
RedSandz
ReflexBooking
RemoteLandlord
RentMagic20
Rentables
Rentals United
Rentberry
Rentivo
RentMonitor
RentPost
Rerun
ResBookPro
Resnexus
RISPropertyManagement
RMS
RNS Vacation Rental Software
RoomKeyPMS
roomMaster
RosmimanIWMS
SakaarREMS
Shiftsuite
Simplified Rental
Skyware
SmartBuildingApps
SmartHousing
SmartPropertySystems
Soft4Leasing
Soft4RealEstate
Spacebase
Spectra
stays
storEDGE
Streamline
TenantFilePropertyManagementSoftware
TenantManagementSoftware
TenantPro
TheProperty
37M A R C H 2 0 1 7
Tokeet
Track
Trekadoo
TurboTenant
Uplisting
VacationRentalScript
VacationRentalSoftware
VacationRentalTrackerPlus
VacationRentPro
VacationsPal
ValencePM
Vi-ProMIS
VillageManagementSoftware
VisualLease
VisualMatrixPMS
VivaRESA
VRManagerPro
Vreasy
WeatherDefender
WebRezPro
YardiStoreAdvantage
YardiStoreEnterprise
YardiVoyager
YesBookit
38M A R C H 2 0 1 7
The FrontRunnersmethodology assesses and calculates a score for products on two primary
dimensions Capability on the x-axis and Value on the y-axis
THE CAPABILITY SCORE IS AN OVERALL WEIGHTED AVERAGE OF SCORES INCLUDING
raquo End-user ratings of one to five stars on the productrsquos functionality
raquo End-user ratings of one to five stars on the productrsquos ease of use
raquo End-user ratings of one to five stars on the productrsquos customer support
raquo A score relative to other products in the market for the productrsquos inclusion of key functionality for the software category
raquo A score relative to other products in the market representing the number of other products that integrate with it
METHODOLOGY BASICS
M E T H O D O L O G Y B A S I C S
39M A R C H 2 0 1 7
THE VALUE SCORE IS AN OVERALL WEIGHTED AVERAGE OF SCORES INCLUDING
raquo End-user ratings of one to five stars on overall satisfaction with the product
raquo End-user ratings of one to five stars on how valuable users consider the product to be relative to its price
raquo End-user ratings of one to five stars on how likely they are to recommend the product to others
raquo A score relative to other products in the market for the size of the productrsquos customer base
raquo A score relative to other products in the market for the number of professionals in the market who have experience with the product (eg users developers administrators)
raquo A score relative to other products in the market representing the total number of user reviews across the three Gartner web properties
raquo A score relative to other products in the market representing the average number of times per month internet users search for the product on Google
M E T H O D O L O G Y B A S I C S
40M A R C H 2 0 1 7
Markets are defined by a core set of functionality and products considered for and included in FrontRunners must offer that core set of functionality Additional related functionality can contribute to the capability score for a product To qualify for consideration in FrontRunners for a software category a product must have a minimum number of unique user-submitted product reviews across the three Gartner Digital Markets web properties softwareadvicecom capterracom and getappcomThe minimum number of reviews required per product may differ by category but will generally be between 10 and 20 unique reviews
uml
- ResMan
- Buildium
- Rent Manager
- AppFolio Property Manager
- Rentec Direct
- ProLease Lease Admin
- MRI Residential Management
- TENANT File
- Propertyware
- Property Matrix
- Condo Manager
- SimplifyEm Property Management
- Total Management
- TenantCloud
- MRI Commercial Management
- Yardi Genesissup2
- Hemlane
- Quicken Rental Property Manager
- RentPost
- TOPS [ONE]
- LandlordTracks Management Software
- Property Boulevard
- Property Manager Cloud
- TrueRent
- SKYLINE Software
- ResMan
- Buildium
- Rent Manager
- AppFolio Property Manager
- Rentec Direct
- ProLease Lease Admin
- MRI Residential Management
- TENANT File
- Propertyware
- Property Matrix
- Condo Manager
- SimplifyEm Property Management
- Total Management
- TenantCloud
- MRI Commercial Management
- Yardi Genesissup2
- Hemlane
- Quicken Rental Property Manager
- RentPost
- TOPS [ONE]
- LandlordTracks Management Software
- Property Boulevard
- Property Manager Cloud
- TrueRent
- SKYLINE Software
- Introduction
- Defining Property Management Software
- The Quadrant
- Property Management Frontrunners Index
- Runners Up
- Methodology Basics
-
24
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDYARDI GENESISsup2
QUADRANT PLACEMENT PACESETTERS
362 311
370 352
370 270
270 210
470 260
340 500
210 220
470
440
240
25
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDHEMLANE
QUADRANT PLACEMENT CONTENDERS
342 324
489 498
160 150
220 160
100 160
230 100
160 160
170
490
100
26
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARD
QUICKEN RENTAL PROPERTY MANAGER
QUADRANT PLACEMENT CONTENDERS
301 357
368 368
120 345
100 290
140 360
350 490
290 320
370
320
420
27
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDRENTPOST
QUADRANT PLACEMENT CONTENDERS
336 320
447 479
220 162
220 190
220 100
230 170
190 160
190
440
100
28
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDTOPS [ONE]
QUADRANT PLACEMENT CONTENDERS
318 325
394 364
205 285
190 320
220 390
278 100
320 290
360
170
260
29
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARD
LANDLORDTRACKS MANAGEMENT SOFTWARE
QUADRANT PLACEMENT CONTENDERS
338 288
418 426
410 150
360 120
460 320
105 100
120 120
100
100
100
30
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDPROPERTY BOULEVARD
QUADRANT PLACEMENT CONTENDERS
337 274
402 359
245 188
270 220
220 100
300 170
220 210
270
420
290
31
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDPROPERTY MANAGER CLOUD
QUADRANT PLACEMENT CONTENDERS
325 275
435 402
220 148
220 160
220 160
213 170
160 120
100
490
100
32
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDTRUERENT
QUADRANT PLACEMENT CONTENDERS
278 297
448 457
110 138
120 120
100 220
105 170
120 100
100
100
100
33
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDSKYLINE SOFTWARE
QUADRANT PLACEMENT CONTENDERS
273 286
227 234
290 337
440 420
140 190
350 170
420 410
500
270
210
34M A R C H 2 0 1 7
ProviderslistedasRunnersUpwere considered for inclusion in the quadrant but were ultimately
not included for one or more reasons they did not have enough reviews they did not meet the reviews score minimum they did not meet the ultimate Value and Capability minimum scores or they did not meet our functionality requirements for the market
RUNNERS UP
123Landlordcom
360PropertyManager
365villas
AMTdirect
AngusAnyWhere
ApartmentManagerXP
ARGUSEnterprise
Arthur
Avantio
BarefootAgent
BistroStays
Bookalet
Bookerator
Bookerville
BookingPal
BookingSync
Bookster
Budgetrac
BudgeTracLEAD
CiiRUS
ComVibe
CoStarRealEstateManager
EasyRentalSoftware
EasyStorageSolutions
Entrata
Escapia
EstatePlus
FlatsWire
FrontdeskAnywhere
GENKAN
GreenhousePM
GTMetro
Guesty
Hostaway
35M A R C H 2 0 1 7
Hotelogix
I-ProBookingSystem
In4Suite
InfoTracker
InforPropertyManagement
iPM CRM
IQWAREPMS
iStateSoftPropertyManager
JenarkPropertyManagement
Kigo
Klik
LandlordSidekick
LandlordMax
LeaseEagleforRetail Tenants
LeaseQuery
Leasetool
LeaseWaveSuite
LiveRez
Lodgify
Lodgixcom
LxIWMSandLxLseMod
Magarental
MagpiePropertyManagement
Maisonette
ManageGo
MDSExplorer
MRI Bostonpost
MRISoftware
MyCommunity
MyRent
MyVR
MyVRMS
NoochforLandlords
OneRooftop
OneSite
OnlinePropertyManagementSoftware
OnSitePropertyManager
Orbirental
OwnerReservationscom
Palace
PapayaPodsPro-Management
PCHomes
PHPjabbersVacationRental
Point2PropertyManager
PortfolioManager
PriceLabs
ProNest
PropPMS
PropertifyCloud
36M A R C H 2 0 1 7
PropertyMaintainer
PropertyMeld
PropertyStudio
Property-xRM
Property360
PropertyBoss
PropertyBoulevard
Pruvan
RealEstateScript
RealHomeFinders
RealPage
RealTimeRentalcom
RealtyJuggler
RedSandz
ReflexBooking
RemoteLandlord
RentMagic20
Rentables
Rentals United
Rentberry
Rentivo
RentMonitor
RentPost
Rerun
ResBookPro
Resnexus
RISPropertyManagement
RMS
RNS Vacation Rental Software
RoomKeyPMS
roomMaster
RosmimanIWMS
SakaarREMS
Shiftsuite
Simplified Rental
Skyware
SmartBuildingApps
SmartHousing
SmartPropertySystems
Soft4Leasing
Soft4RealEstate
Spacebase
Spectra
stays
storEDGE
Streamline
TenantFilePropertyManagementSoftware
TenantManagementSoftware
TenantPro
TheProperty
37M A R C H 2 0 1 7
Tokeet
Track
Trekadoo
TurboTenant
Uplisting
VacationRentalScript
VacationRentalSoftware
VacationRentalTrackerPlus
VacationRentPro
VacationsPal
ValencePM
Vi-ProMIS
VillageManagementSoftware
VisualLease
VisualMatrixPMS
VivaRESA
VRManagerPro
Vreasy
WeatherDefender
WebRezPro
YardiStoreAdvantage
YardiStoreEnterprise
YardiVoyager
YesBookit
38M A R C H 2 0 1 7
The FrontRunnersmethodology assesses and calculates a score for products on two primary
dimensions Capability on the x-axis and Value on the y-axis
THE CAPABILITY SCORE IS AN OVERALL WEIGHTED AVERAGE OF SCORES INCLUDING
raquo End-user ratings of one to five stars on the productrsquos functionality
raquo End-user ratings of one to five stars on the productrsquos ease of use
raquo End-user ratings of one to five stars on the productrsquos customer support
raquo A score relative to other products in the market for the productrsquos inclusion of key functionality for the software category
raquo A score relative to other products in the market representing the number of other products that integrate with it
METHODOLOGY BASICS
M E T H O D O L O G Y B A S I C S
39M A R C H 2 0 1 7
THE VALUE SCORE IS AN OVERALL WEIGHTED AVERAGE OF SCORES INCLUDING
raquo End-user ratings of one to five stars on overall satisfaction with the product
raquo End-user ratings of one to five stars on how valuable users consider the product to be relative to its price
raquo End-user ratings of one to five stars on how likely they are to recommend the product to others
raquo A score relative to other products in the market for the size of the productrsquos customer base
raquo A score relative to other products in the market for the number of professionals in the market who have experience with the product (eg users developers administrators)
raquo A score relative to other products in the market representing the total number of user reviews across the three Gartner web properties
raquo A score relative to other products in the market representing the average number of times per month internet users search for the product on Google
M E T H O D O L O G Y B A S I C S
40M A R C H 2 0 1 7
Markets are defined by a core set of functionality and products considered for and included in FrontRunners must offer that core set of functionality Additional related functionality can contribute to the capability score for a product To qualify for consideration in FrontRunners for a software category a product must have a minimum number of unique user-submitted product reviews across the three Gartner Digital Markets web properties softwareadvicecom capterracom and getappcomThe minimum number of reviews required per product may differ by category but will generally be between 10 and 20 unique reviews
uml
- ResMan
- Buildium
- Rent Manager
- AppFolio Property Manager
- Rentec Direct
- ProLease Lease Admin
- MRI Residential Management
- TENANT File
- Propertyware
- Property Matrix
- Condo Manager
- SimplifyEm Property Management
- Total Management
- TenantCloud
- MRI Commercial Management
- Yardi Genesissup2
- Hemlane
- Quicken Rental Property Manager
- RentPost
- TOPS [ONE]
- LandlordTracks Management Software
- Property Boulevard
- Property Manager Cloud
- TrueRent
- SKYLINE Software
- ResMan
- Buildium
- Rent Manager
- AppFolio Property Manager
- Rentec Direct
- ProLease Lease Admin
- MRI Residential Management
- TENANT File
- Propertyware
- Property Matrix
- Condo Manager
- SimplifyEm Property Management
- Total Management
- TenantCloud
- MRI Commercial Management
- Yardi Genesissup2
- Hemlane
- Quicken Rental Property Manager
- RentPost
- TOPS [ONE]
- LandlordTracks Management Software
- Property Boulevard
- Property Manager Cloud
- TrueRent
- SKYLINE Software
- Introduction
- Defining Property Management Software
- The Quadrant
- Property Management Frontrunners Index
- Runners Up
- Methodology Basics
-
25
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDHEMLANE
QUADRANT PLACEMENT CONTENDERS
342 324
489 498
160 150
220 160
100 160
230 100
160 160
170
490
100
26
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARD
QUICKEN RENTAL PROPERTY MANAGER
QUADRANT PLACEMENT CONTENDERS
301 357
368 368
120 345
100 290
140 360
350 490
290 320
370
320
420
27
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDRENTPOST
QUADRANT PLACEMENT CONTENDERS
336 320
447 479
220 162
220 190
220 100
230 170
190 160
190
440
100
28
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDTOPS [ONE]
QUADRANT PLACEMENT CONTENDERS
318 325
394 364
205 285
190 320
220 390
278 100
320 290
360
170
260
29
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARD
LANDLORDTRACKS MANAGEMENT SOFTWARE
QUADRANT PLACEMENT CONTENDERS
338 288
418 426
410 150
360 120
460 320
105 100
120 120
100
100
100
30
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDPROPERTY BOULEVARD
QUADRANT PLACEMENT CONTENDERS
337 274
402 359
245 188
270 220
220 100
300 170
220 210
270
420
290
31
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDPROPERTY MANAGER CLOUD
QUADRANT PLACEMENT CONTENDERS
325 275
435 402
220 148
220 160
220 160
213 170
160 120
100
490
100
32
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDTRUERENT
QUADRANT PLACEMENT CONTENDERS
278 297
448 457
110 138
120 120
100 220
105 170
120 100
100
100
100
33
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDSKYLINE SOFTWARE
QUADRANT PLACEMENT CONTENDERS
273 286
227 234
290 337
440 420
140 190
350 170
420 410
500
270
210
34M A R C H 2 0 1 7
ProviderslistedasRunnersUpwere considered for inclusion in the quadrant but were ultimately
not included for one or more reasons they did not have enough reviews they did not meet the reviews score minimum they did not meet the ultimate Value and Capability minimum scores or they did not meet our functionality requirements for the market
RUNNERS UP
123Landlordcom
360PropertyManager
365villas
AMTdirect
AngusAnyWhere
ApartmentManagerXP
ARGUSEnterprise
Arthur
Avantio
BarefootAgent
BistroStays
Bookalet
Bookerator
Bookerville
BookingPal
BookingSync
Bookster
Budgetrac
BudgeTracLEAD
CiiRUS
ComVibe
CoStarRealEstateManager
EasyRentalSoftware
EasyStorageSolutions
Entrata
Escapia
EstatePlus
FlatsWire
FrontdeskAnywhere
GENKAN
GreenhousePM
GTMetro
Guesty
Hostaway
35M A R C H 2 0 1 7
Hotelogix
I-ProBookingSystem
In4Suite
InfoTracker
InforPropertyManagement
iPM CRM
IQWAREPMS
iStateSoftPropertyManager
JenarkPropertyManagement
Kigo
Klik
LandlordSidekick
LandlordMax
LeaseEagleforRetail Tenants
LeaseQuery
Leasetool
LeaseWaveSuite
LiveRez
Lodgify
Lodgixcom
LxIWMSandLxLseMod
Magarental
MagpiePropertyManagement
Maisonette
ManageGo
MDSExplorer
MRI Bostonpost
MRISoftware
MyCommunity
MyRent
MyVR
MyVRMS
NoochforLandlords
OneRooftop
OneSite
OnlinePropertyManagementSoftware
OnSitePropertyManager
Orbirental
OwnerReservationscom
Palace
PapayaPodsPro-Management
PCHomes
PHPjabbersVacationRental
Point2PropertyManager
PortfolioManager
PriceLabs
ProNest
PropPMS
PropertifyCloud
36M A R C H 2 0 1 7
PropertyMaintainer
PropertyMeld
PropertyStudio
Property-xRM
Property360
PropertyBoss
PropertyBoulevard
Pruvan
RealEstateScript
RealHomeFinders
RealPage
RealTimeRentalcom
RealtyJuggler
RedSandz
ReflexBooking
RemoteLandlord
RentMagic20
Rentables
Rentals United
Rentberry
Rentivo
RentMonitor
RentPost
Rerun
ResBookPro
Resnexus
RISPropertyManagement
RMS
RNS Vacation Rental Software
RoomKeyPMS
roomMaster
RosmimanIWMS
SakaarREMS
Shiftsuite
Simplified Rental
Skyware
SmartBuildingApps
SmartHousing
SmartPropertySystems
Soft4Leasing
Soft4RealEstate
Spacebase
Spectra
stays
storEDGE
Streamline
TenantFilePropertyManagementSoftware
TenantManagementSoftware
TenantPro
TheProperty
37M A R C H 2 0 1 7
Tokeet
Track
Trekadoo
TurboTenant
Uplisting
VacationRentalScript
VacationRentalSoftware
VacationRentalTrackerPlus
VacationRentPro
VacationsPal
ValencePM
Vi-ProMIS
VillageManagementSoftware
VisualLease
VisualMatrixPMS
VivaRESA
VRManagerPro
Vreasy
WeatherDefender
WebRezPro
YardiStoreAdvantage
YardiStoreEnterprise
YardiVoyager
YesBookit
38M A R C H 2 0 1 7
The FrontRunnersmethodology assesses and calculates a score for products on two primary
dimensions Capability on the x-axis and Value on the y-axis
THE CAPABILITY SCORE IS AN OVERALL WEIGHTED AVERAGE OF SCORES INCLUDING
raquo End-user ratings of one to five stars on the productrsquos functionality
raquo End-user ratings of one to five stars on the productrsquos ease of use
raquo End-user ratings of one to five stars on the productrsquos customer support
raquo A score relative to other products in the market for the productrsquos inclusion of key functionality for the software category
raquo A score relative to other products in the market representing the number of other products that integrate with it
METHODOLOGY BASICS
M E T H O D O L O G Y B A S I C S
39M A R C H 2 0 1 7
THE VALUE SCORE IS AN OVERALL WEIGHTED AVERAGE OF SCORES INCLUDING
raquo End-user ratings of one to five stars on overall satisfaction with the product
raquo End-user ratings of one to five stars on how valuable users consider the product to be relative to its price
raquo End-user ratings of one to five stars on how likely they are to recommend the product to others
raquo A score relative to other products in the market for the size of the productrsquos customer base
raquo A score relative to other products in the market for the number of professionals in the market who have experience with the product (eg users developers administrators)
raquo A score relative to other products in the market representing the total number of user reviews across the three Gartner web properties
raquo A score relative to other products in the market representing the average number of times per month internet users search for the product on Google
M E T H O D O L O G Y B A S I C S
40M A R C H 2 0 1 7
Markets are defined by a core set of functionality and products considered for and included in FrontRunners must offer that core set of functionality Additional related functionality can contribute to the capability score for a product To qualify for consideration in FrontRunners for a software category a product must have a minimum number of unique user-submitted product reviews across the three Gartner Digital Markets web properties softwareadvicecom capterracom and getappcomThe minimum number of reviews required per product may differ by category but will generally be between 10 and 20 unique reviews
uml
- ResMan
- Buildium
- Rent Manager
- AppFolio Property Manager
- Rentec Direct
- ProLease Lease Admin
- MRI Residential Management
- TENANT File
- Propertyware
- Property Matrix
- Condo Manager
- SimplifyEm Property Management
- Total Management
- TenantCloud
- MRI Commercial Management
- Yardi Genesissup2
- Hemlane
- Quicken Rental Property Manager
- RentPost
- TOPS [ONE]
- LandlordTracks Management Software
- Property Boulevard
- Property Manager Cloud
- TrueRent
- SKYLINE Software
- ResMan
- Buildium
- Rent Manager
- AppFolio Property Manager
- Rentec Direct
- ProLease Lease Admin
- MRI Residential Management
- TENANT File
- Propertyware
- Property Matrix
- Condo Manager
- SimplifyEm Property Management
- Total Management
- TenantCloud
- MRI Commercial Management
- Yardi Genesissup2
- Hemlane
- Quicken Rental Property Manager
- RentPost
- TOPS [ONE]
- LandlordTracks Management Software
- Property Boulevard
- Property Manager Cloud
- TrueRent
- SKYLINE Software
- Introduction
- Defining Property Management Software
- The Quadrant
- Property Management Frontrunners Index
- Runners Up
- Methodology Basics
-
26
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARD
QUICKEN RENTAL PROPERTY MANAGER
QUADRANT PLACEMENT CONTENDERS
301 357
368 368
120 345
100 290
140 360
350 490
290 320
370
320
420
27
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDRENTPOST
QUADRANT PLACEMENT CONTENDERS
336 320
447 479
220 162
220 190
220 100
230 170
190 160
190
440
100
28
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDTOPS [ONE]
QUADRANT PLACEMENT CONTENDERS
318 325
394 364
205 285
190 320
220 390
278 100
320 290
360
170
260
29
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARD
LANDLORDTRACKS MANAGEMENT SOFTWARE
QUADRANT PLACEMENT CONTENDERS
338 288
418 426
410 150
360 120
460 320
105 100
120 120
100
100
100
30
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDPROPERTY BOULEVARD
QUADRANT PLACEMENT CONTENDERS
337 274
402 359
245 188
270 220
220 100
300 170
220 210
270
420
290
31
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDPROPERTY MANAGER CLOUD
QUADRANT PLACEMENT CONTENDERS
325 275
435 402
220 148
220 160
220 160
213 170
160 120
100
490
100
32
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDTRUERENT
QUADRANT PLACEMENT CONTENDERS
278 297
448 457
110 138
120 120
100 220
105 170
120 100
100
100
100
33
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDSKYLINE SOFTWARE
QUADRANT PLACEMENT CONTENDERS
273 286
227 234
290 337
440 420
140 190
350 170
420 410
500
270
210
34M A R C H 2 0 1 7
ProviderslistedasRunnersUpwere considered for inclusion in the quadrant but were ultimately
not included for one or more reasons they did not have enough reviews they did not meet the reviews score minimum they did not meet the ultimate Value and Capability minimum scores or they did not meet our functionality requirements for the market
RUNNERS UP
123Landlordcom
360PropertyManager
365villas
AMTdirect
AngusAnyWhere
ApartmentManagerXP
ARGUSEnterprise
Arthur
Avantio
BarefootAgent
BistroStays
Bookalet
Bookerator
Bookerville
BookingPal
BookingSync
Bookster
Budgetrac
BudgeTracLEAD
CiiRUS
ComVibe
CoStarRealEstateManager
EasyRentalSoftware
EasyStorageSolutions
Entrata
Escapia
EstatePlus
FlatsWire
FrontdeskAnywhere
GENKAN
GreenhousePM
GTMetro
Guesty
Hostaway
35M A R C H 2 0 1 7
Hotelogix
I-ProBookingSystem
In4Suite
InfoTracker
InforPropertyManagement
iPM CRM
IQWAREPMS
iStateSoftPropertyManager
JenarkPropertyManagement
Kigo
Klik
LandlordSidekick
LandlordMax
LeaseEagleforRetail Tenants
LeaseQuery
Leasetool
LeaseWaveSuite
LiveRez
Lodgify
Lodgixcom
LxIWMSandLxLseMod
Magarental
MagpiePropertyManagement
Maisonette
ManageGo
MDSExplorer
MRI Bostonpost
MRISoftware
MyCommunity
MyRent
MyVR
MyVRMS
NoochforLandlords
OneRooftop
OneSite
OnlinePropertyManagementSoftware
OnSitePropertyManager
Orbirental
OwnerReservationscom
Palace
PapayaPodsPro-Management
PCHomes
PHPjabbersVacationRental
Point2PropertyManager
PortfolioManager
PriceLabs
ProNest
PropPMS
PropertifyCloud
36M A R C H 2 0 1 7
PropertyMaintainer
PropertyMeld
PropertyStudio
Property-xRM
Property360
PropertyBoss
PropertyBoulevard
Pruvan
RealEstateScript
RealHomeFinders
RealPage
RealTimeRentalcom
RealtyJuggler
RedSandz
ReflexBooking
RemoteLandlord
RentMagic20
Rentables
Rentals United
Rentberry
Rentivo
RentMonitor
RentPost
Rerun
ResBookPro
Resnexus
RISPropertyManagement
RMS
RNS Vacation Rental Software
RoomKeyPMS
roomMaster
RosmimanIWMS
SakaarREMS
Shiftsuite
Simplified Rental
Skyware
SmartBuildingApps
SmartHousing
SmartPropertySystems
Soft4Leasing
Soft4RealEstate
Spacebase
Spectra
stays
storEDGE
Streamline
TenantFilePropertyManagementSoftware
TenantManagementSoftware
TenantPro
TheProperty
37M A R C H 2 0 1 7
Tokeet
Track
Trekadoo
TurboTenant
Uplisting
VacationRentalScript
VacationRentalSoftware
VacationRentalTrackerPlus
VacationRentPro
VacationsPal
ValencePM
Vi-ProMIS
VillageManagementSoftware
VisualLease
VisualMatrixPMS
VivaRESA
VRManagerPro
Vreasy
WeatherDefender
WebRezPro
YardiStoreAdvantage
YardiStoreEnterprise
YardiVoyager
YesBookit
38M A R C H 2 0 1 7
The FrontRunnersmethodology assesses and calculates a score for products on two primary
dimensions Capability on the x-axis and Value on the y-axis
THE CAPABILITY SCORE IS AN OVERALL WEIGHTED AVERAGE OF SCORES INCLUDING
raquo End-user ratings of one to five stars on the productrsquos functionality
raquo End-user ratings of one to five stars on the productrsquos ease of use
raquo End-user ratings of one to five stars on the productrsquos customer support
raquo A score relative to other products in the market for the productrsquos inclusion of key functionality for the software category
raquo A score relative to other products in the market representing the number of other products that integrate with it
METHODOLOGY BASICS
M E T H O D O L O G Y B A S I C S
39M A R C H 2 0 1 7
THE VALUE SCORE IS AN OVERALL WEIGHTED AVERAGE OF SCORES INCLUDING
raquo End-user ratings of one to five stars on overall satisfaction with the product
raquo End-user ratings of one to five stars on how valuable users consider the product to be relative to its price
raquo End-user ratings of one to five stars on how likely they are to recommend the product to others
raquo A score relative to other products in the market for the size of the productrsquos customer base
raquo A score relative to other products in the market for the number of professionals in the market who have experience with the product (eg users developers administrators)
raquo A score relative to other products in the market representing the total number of user reviews across the three Gartner web properties
raquo A score relative to other products in the market representing the average number of times per month internet users search for the product on Google
M E T H O D O L O G Y B A S I C S
40M A R C H 2 0 1 7
Markets are defined by a core set of functionality and products considered for and included in FrontRunners must offer that core set of functionality Additional related functionality can contribute to the capability score for a product To qualify for consideration in FrontRunners for a software category a product must have a minimum number of unique user-submitted product reviews across the three Gartner Digital Markets web properties softwareadvicecom capterracom and getappcomThe minimum number of reviews required per product may differ by category but will generally be between 10 and 20 unique reviews
uml
- ResMan
- Buildium
- Rent Manager
- AppFolio Property Manager
- Rentec Direct
- ProLease Lease Admin
- MRI Residential Management
- TENANT File
- Propertyware
- Property Matrix
- Condo Manager
- SimplifyEm Property Management
- Total Management
- TenantCloud
- MRI Commercial Management
- Yardi Genesissup2
- Hemlane
- Quicken Rental Property Manager
- RentPost
- TOPS [ONE]
- LandlordTracks Management Software
- Property Boulevard
- Property Manager Cloud
- TrueRent
- SKYLINE Software
- ResMan
- Buildium
- Rent Manager
- AppFolio Property Manager
- Rentec Direct
- ProLease Lease Admin
- MRI Residential Management
- TENANT File
- Propertyware
- Property Matrix
- Condo Manager
- SimplifyEm Property Management
- Total Management
- TenantCloud
- MRI Commercial Management
- Yardi Genesissup2
- Hemlane
- Quicken Rental Property Manager
- RentPost
- TOPS [ONE]
- LandlordTracks Management Software
- Property Boulevard
- Property Manager Cloud
- TrueRent
- SKYLINE Software
- Introduction
- Defining Property Management Software
- The Quadrant
- Property Management Frontrunners Index
- Runners Up
- Methodology Basics
-
27
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDRENTPOST
QUADRANT PLACEMENT CONTENDERS
336 320
447 479
220 162
220 190
220 100
230 170
190 160
190
440
100
28
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDTOPS [ONE]
QUADRANT PLACEMENT CONTENDERS
318 325
394 364
205 285
190 320
220 390
278 100
320 290
360
170
260
29
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARD
LANDLORDTRACKS MANAGEMENT SOFTWARE
QUADRANT PLACEMENT CONTENDERS
338 288
418 426
410 150
360 120
460 320
105 100
120 120
100
100
100
30
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDPROPERTY BOULEVARD
QUADRANT PLACEMENT CONTENDERS
337 274
402 359
245 188
270 220
220 100
300 170
220 210
270
420
290
31
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDPROPERTY MANAGER CLOUD
QUADRANT PLACEMENT CONTENDERS
325 275
435 402
220 148
220 160
220 160
213 170
160 120
100
490
100
32
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDTRUERENT
QUADRANT PLACEMENT CONTENDERS
278 297
448 457
110 138
120 120
100 220
105 170
120 100
100
100
100
33
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDSKYLINE SOFTWARE
QUADRANT PLACEMENT CONTENDERS
273 286
227 234
290 337
440 420
140 190
350 170
420 410
500
270
210
34M A R C H 2 0 1 7
ProviderslistedasRunnersUpwere considered for inclusion in the quadrant but were ultimately
not included for one or more reasons they did not have enough reviews they did not meet the reviews score minimum they did not meet the ultimate Value and Capability minimum scores or they did not meet our functionality requirements for the market
RUNNERS UP
123Landlordcom
360PropertyManager
365villas
AMTdirect
AngusAnyWhere
ApartmentManagerXP
ARGUSEnterprise
Arthur
Avantio
BarefootAgent
BistroStays
Bookalet
Bookerator
Bookerville
BookingPal
BookingSync
Bookster
Budgetrac
BudgeTracLEAD
CiiRUS
ComVibe
CoStarRealEstateManager
EasyRentalSoftware
EasyStorageSolutions
Entrata
Escapia
EstatePlus
FlatsWire
FrontdeskAnywhere
GENKAN
GreenhousePM
GTMetro
Guesty
Hostaway
35M A R C H 2 0 1 7
Hotelogix
I-ProBookingSystem
In4Suite
InfoTracker
InforPropertyManagement
iPM CRM
IQWAREPMS
iStateSoftPropertyManager
JenarkPropertyManagement
Kigo
Klik
LandlordSidekick
LandlordMax
LeaseEagleforRetail Tenants
LeaseQuery
Leasetool
LeaseWaveSuite
LiveRez
Lodgify
Lodgixcom
LxIWMSandLxLseMod
Magarental
MagpiePropertyManagement
Maisonette
ManageGo
MDSExplorer
MRI Bostonpost
MRISoftware
MyCommunity
MyRent
MyVR
MyVRMS
NoochforLandlords
OneRooftop
OneSite
OnlinePropertyManagementSoftware
OnSitePropertyManager
Orbirental
OwnerReservationscom
Palace
PapayaPodsPro-Management
PCHomes
PHPjabbersVacationRental
Point2PropertyManager
PortfolioManager
PriceLabs
ProNest
PropPMS
PropertifyCloud
36M A R C H 2 0 1 7
PropertyMaintainer
PropertyMeld
PropertyStudio
Property-xRM
Property360
PropertyBoss
PropertyBoulevard
Pruvan
RealEstateScript
RealHomeFinders
RealPage
RealTimeRentalcom
RealtyJuggler
RedSandz
ReflexBooking
RemoteLandlord
RentMagic20
Rentables
Rentals United
Rentberry
Rentivo
RentMonitor
RentPost
Rerun
ResBookPro
Resnexus
RISPropertyManagement
RMS
RNS Vacation Rental Software
RoomKeyPMS
roomMaster
RosmimanIWMS
SakaarREMS
Shiftsuite
Simplified Rental
Skyware
SmartBuildingApps
SmartHousing
SmartPropertySystems
Soft4Leasing
Soft4RealEstate
Spacebase
Spectra
stays
storEDGE
Streamline
TenantFilePropertyManagementSoftware
TenantManagementSoftware
TenantPro
TheProperty
37M A R C H 2 0 1 7
Tokeet
Track
Trekadoo
TurboTenant
Uplisting
VacationRentalScript
VacationRentalSoftware
VacationRentalTrackerPlus
VacationRentPro
VacationsPal
ValencePM
Vi-ProMIS
VillageManagementSoftware
VisualLease
VisualMatrixPMS
VivaRESA
VRManagerPro
Vreasy
WeatherDefender
WebRezPro
YardiStoreAdvantage
YardiStoreEnterprise
YardiVoyager
YesBookit
38M A R C H 2 0 1 7
The FrontRunnersmethodology assesses and calculates a score for products on two primary
dimensions Capability on the x-axis and Value on the y-axis
THE CAPABILITY SCORE IS AN OVERALL WEIGHTED AVERAGE OF SCORES INCLUDING
raquo End-user ratings of one to five stars on the productrsquos functionality
raquo End-user ratings of one to five stars on the productrsquos ease of use
raquo End-user ratings of one to five stars on the productrsquos customer support
raquo A score relative to other products in the market for the productrsquos inclusion of key functionality for the software category
raquo A score relative to other products in the market representing the number of other products that integrate with it
METHODOLOGY BASICS
M E T H O D O L O G Y B A S I C S
39M A R C H 2 0 1 7
THE VALUE SCORE IS AN OVERALL WEIGHTED AVERAGE OF SCORES INCLUDING
raquo End-user ratings of one to five stars on overall satisfaction with the product
raquo End-user ratings of one to five stars on how valuable users consider the product to be relative to its price
raquo End-user ratings of one to five stars on how likely they are to recommend the product to others
raquo A score relative to other products in the market for the size of the productrsquos customer base
raquo A score relative to other products in the market for the number of professionals in the market who have experience with the product (eg users developers administrators)
raquo A score relative to other products in the market representing the total number of user reviews across the three Gartner web properties
raquo A score relative to other products in the market representing the average number of times per month internet users search for the product on Google
M E T H O D O L O G Y B A S I C S
40M A R C H 2 0 1 7
Markets are defined by a core set of functionality and products considered for and included in FrontRunners must offer that core set of functionality Additional related functionality can contribute to the capability score for a product To qualify for consideration in FrontRunners for a software category a product must have a minimum number of unique user-submitted product reviews across the three Gartner Digital Markets web properties softwareadvicecom capterracom and getappcomThe minimum number of reviews required per product may differ by category but will generally be between 10 and 20 unique reviews
uml
- ResMan
- Buildium
- Rent Manager
- AppFolio Property Manager
- Rentec Direct
- ProLease Lease Admin
- MRI Residential Management
- TENANT File
- Propertyware
- Property Matrix
- Condo Manager
- SimplifyEm Property Management
- Total Management
- TenantCloud
- MRI Commercial Management
- Yardi Genesissup2
- Hemlane
- Quicken Rental Property Manager
- RentPost
- TOPS [ONE]
- LandlordTracks Management Software
- Property Boulevard
- Property Manager Cloud
- TrueRent
- SKYLINE Software
- ResMan
- Buildium
- Rent Manager
- AppFolio Property Manager
- Rentec Direct
- ProLease Lease Admin
- MRI Residential Management
- TENANT File
- Propertyware
- Property Matrix
- Condo Manager
- SimplifyEm Property Management
- Total Management
- TenantCloud
- MRI Commercial Management
- Yardi Genesissup2
- Hemlane
- Quicken Rental Property Manager
- RentPost
- TOPS [ONE]
- LandlordTracks Management Software
- Property Boulevard
- Property Manager Cloud
- TrueRent
- SKYLINE Software
- Introduction
- Defining Property Management Software
- The Quadrant
- Property Management Frontrunners Index
- Runners Up
- Methodology Basics
-
28
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDTOPS [ONE]
QUADRANT PLACEMENT CONTENDERS
318 325
394 364
205 285
190 320
220 390
278 100
320 290
360
170
260
29
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARD
LANDLORDTRACKS MANAGEMENT SOFTWARE
QUADRANT PLACEMENT CONTENDERS
338 288
418 426
410 150
360 120
460 320
105 100
120 120
100
100
100
30
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDPROPERTY BOULEVARD
QUADRANT PLACEMENT CONTENDERS
337 274
402 359
245 188
270 220
220 100
300 170
220 210
270
420
290
31
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDPROPERTY MANAGER CLOUD
QUADRANT PLACEMENT CONTENDERS
325 275
435 402
220 148
220 160
220 160
213 170
160 120
100
490
100
32
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDTRUERENT
QUADRANT PLACEMENT CONTENDERS
278 297
448 457
110 138
120 120
100 220
105 170
120 100
100
100
100
33
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDSKYLINE SOFTWARE
QUADRANT PLACEMENT CONTENDERS
273 286
227 234
290 337
440 420
140 190
350 170
420 410
500
270
210
34M A R C H 2 0 1 7
ProviderslistedasRunnersUpwere considered for inclusion in the quadrant but were ultimately
not included for one or more reasons they did not have enough reviews they did not meet the reviews score minimum they did not meet the ultimate Value and Capability minimum scores or they did not meet our functionality requirements for the market
RUNNERS UP
123Landlordcom
360PropertyManager
365villas
AMTdirect
AngusAnyWhere
ApartmentManagerXP
ARGUSEnterprise
Arthur
Avantio
BarefootAgent
BistroStays
Bookalet
Bookerator
Bookerville
BookingPal
BookingSync
Bookster
Budgetrac
BudgeTracLEAD
CiiRUS
ComVibe
CoStarRealEstateManager
EasyRentalSoftware
EasyStorageSolutions
Entrata
Escapia
EstatePlus
FlatsWire
FrontdeskAnywhere
GENKAN
GreenhousePM
GTMetro
Guesty
Hostaway
35M A R C H 2 0 1 7
Hotelogix
I-ProBookingSystem
In4Suite
InfoTracker
InforPropertyManagement
iPM CRM
IQWAREPMS
iStateSoftPropertyManager
JenarkPropertyManagement
Kigo
Klik
LandlordSidekick
LandlordMax
LeaseEagleforRetail Tenants
LeaseQuery
Leasetool
LeaseWaveSuite
LiveRez
Lodgify
Lodgixcom
LxIWMSandLxLseMod
Magarental
MagpiePropertyManagement
Maisonette
ManageGo
MDSExplorer
MRI Bostonpost
MRISoftware
MyCommunity
MyRent
MyVR
MyVRMS
NoochforLandlords
OneRooftop
OneSite
OnlinePropertyManagementSoftware
OnSitePropertyManager
Orbirental
OwnerReservationscom
Palace
PapayaPodsPro-Management
PCHomes
PHPjabbersVacationRental
Point2PropertyManager
PortfolioManager
PriceLabs
ProNest
PropPMS
PropertifyCloud
36M A R C H 2 0 1 7
PropertyMaintainer
PropertyMeld
PropertyStudio
Property-xRM
Property360
PropertyBoss
PropertyBoulevard
Pruvan
RealEstateScript
RealHomeFinders
RealPage
RealTimeRentalcom
RealtyJuggler
RedSandz
ReflexBooking
RemoteLandlord
RentMagic20
Rentables
Rentals United
Rentberry
Rentivo
RentMonitor
RentPost
Rerun
ResBookPro
Resnexus
RISPropertyManagement
RMS
RNS Vacation Rental Software
RoomKeyPMS
roomMaster
RosmimanIWMS
SakaarREMS
Shiftsuite
Simplified Rental
Skyware
SmartBuildingApps
SmartHousing
SmartPropertySystems
Soft4Leasing
Soft4RealEstate
Spacebase
Spectra
stays
storEDGE
Streamline
TenantFilePropertyManagementSoftware
TenantManagementSoftware
TenantPro
TheProperty
37M A R C H 2 0 1 7
Tokeet
Track
Trekadoo
TurboTenant
Uplisting
VacationRentalScript
VacationRentalSoftware
VacationRentalTrackerPlus
VacationRentPro
VacationsPal
ValencePM
Vi-ProMIS
VillageManagementSoftware
VisualLease
VisualMatrixPMS
VivaRESA
VRManagerPro
Vreasy
WeatherDefender
WebRezPro
YardiStoreAdvantage
YardiStoreEnterprise
YardiVoyager
YesBookit
38M A R C H 2 0 1 7
The FrontRunnersmethodology assesses and calculates a score for products on two primary
dimensions Capability on the x-axis and Value on the y-axis
THE CAPABILITY SCORE IS AN OVERALL WEIGHTED AVERAGE OF SCORES INCLUDING
raquo End-user ratings of one to five stars on the productrsquos functionality
raquo End-user ratings of one to five stars on the productrsquos ease of use
raquo End-user ratings of one to five stars on the productrsquos customer support
raquo A score relative to other products in the market for the productrsquos inclusion of key functionality for the software category
raquo A score relative to other products in the market representing the number of other products that integrate with it
METHODOLOGY BASICS
M E T H O D O L O G Y B A S I C S
39M A R C H 2 0 1 7
THE VALUE SCORE IS AN OVERALL WEIGHTED AVERAGE OF SCORES INCLUDING
raquo End-user ratings of one to five stars on overall satisfaction with the product
raquo End-user ratings of one to five stars on how valuable users consider the product to be relative to its price
raquo End-user ratings of one to five stars on how likely they are to recommend the product to others
raquo A score relative to other products in the market for the size of the productrsquos customer base
raquo A score relative to other products in the market for the number of professionals in the market who have experience with the product (eg users developers administrators)
raquo A score relative to other products in the market representing the total number of user reviews across the three Gartner web properties
raquo A score relative to other products in the market representing the average number of times per month internet users search for the product on Google
M E T H O D O L O G Y B A S I C S
40M A R C H 2 0 1 7
Markets are defined by a core set of functionality and products considered for and included in FrontRunners must offer that core set of functionality Additional related functionality can contribute to the capability score for a product To qualify for consideration in FrontRunners for a software category a product must have a minimum number of unique user-submitted product reviews across the three Gartner Digital Markets web properties softwareadvicecom capterracom and getappcomThe minimum number of reviews required per product may differ by category but will generally be between 10 and 20 unique reviews
uml
- ResMan
- Buildium
- Rent Manager
- AppFolio Property Manager
- Rentec Direct
- ProLease Lease Admin
- MRI Residential Management
- TENANT File
- Propertyware
- Property Matrix
- Condo Manager
- SimplifyEm Property Management
- Total Management
- TenantCloud
- MRI Commercial Management
- Yardi Genesissup2
- Hemlane
- Quicken Rental Property Manager
- RentPost
- TOPS [ONE]
- LandlordTracks Management Software
- Property Boulevard
- Property Manager Cloud
- TrueRent
- SKYLINE Software
- ResMan
- Buildium
- Rent Manager
- AppFolio Property Manager
- Rentec Direct
- ProLease Lease Admin
- MRI Residential Management
- TENANT File
- Propertyware
- Property Matrix
- Condo Manager
- SimplifyEm Property Management
- Total Management
- TenantCloud
- MRI Commercial Management
- Yardi Genesissup2
- Hemlane
- Quicken Rental Property Manager
- RentPost
- TOPS [ONE]
- LandlordTracks Management Software
- Property Boulevard
- Property Manager Cloud
- TrueRent
- SKYLINE Software
- Introduction
- Defining Property Management Software
- The Quadrant
- Property Management Frontrunners Index
- Runners Up
- Methodology Basics
-
29
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARD
LANDLORDTRACKS MANAGEMENT SOFTWARE
QUADRANT PLACEMENT CONTENDERS
338 288
418 426
410 150
360 120
460 320
105 100
120 120
100
100
100
30
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDPROPERTY BOULEVARD
QUADRANT PLACEMENT CONTENDERS
337 274
402 359
245 188
270 220
220 100
300 170
220 210
270
420
290
31
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDPROPERTY MANAGER CLOUD
QUADRANT PLACEMENT CONTENDERS
325 275
435 402
220 148
220 160
220 160
213 170
160 120
100
490
100
32
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDTRUERENT
QUADRANT PLACEMENT CONTENDERS
278 297
448 457
110 138
120 120
100 220
105 170
120 100
100
100
100
33
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDSKYLINE SOFTWARE
QUADRANT PLACEMENT CONTENDERS
273 286
227 234
290 337
440 420
140 190
350 170
420 410
500
270
210
34M A R C H 2 0 1 7
ProviderslistedasRunnersUpwere considered for inclusion in the quadrant but were ultimately
not included for one or more reasons they did not have enough reviews they did not meet the reviews score minimum they did not meet the ultimate Value and Capability minimum scores or they did not meet our functionality requirements for the market
RUNNERS UP
123Landlordcom
360PropertyManager
365villas
AMTdirect
AngusAnyWhere
ApartmentManagerXP
ARGUSEnterprise
Arthur
Avantio
BarefootAgent
BistroStays
Bookalet
Bookerator
Bookerville
BookingPal
BookingSync
Bookster
Budgetrac
BudgeTracLEAD
CiiRUS
ComVibe
CoStarRealEstateManager
EasyRentalSoftware
EasyStorageSolutions
Entrata
Escapia
EstatePlus
FlatsWire
FrontdeskAnywhere
GENKAN
GreenhousePM
GTMetro
Guesty
Hostaway
35M A R C H 2 0 1 7
Hotelogix
I-ProBookingSystem
In4Suite
InfoTracker
InforPropertyManagement
iPM CRM
IQWAREPMS
iStateSoftPropertyManager
JenarkPropertyManagement
Kigo
Klik
LandlordSidekick
LandlordMax
LeaseEagleforRetail Tenants
LeaseQuery
Leasetool
LeaseWaveSuite
LiveRez
Lodgify
Lodgixcom
LxIWMSandLxLseMod
Magarental
MagpiePropertyManagement
Maisonette
ManageGo
MDSExplorer
MRI Bostonpost
MRISoftware
MyCommunity
MyRent
MyVR
MyVRMS
NoochforLandlords
OneRooftop
OneSite
OnlinePropertyManagementSoftware
OnSitePropertyManager
Orbirental
OwnerReservationscom
Palace
PapayaPodsPro-Management
PCHomes
PHPjabbersVacationRental
Point2PropertyManager
PortfolioManager
PriceLabs
ProNest
PropPMS
PropertifyCloud
36M A R C H 2 0 1 7
PropertyMaintainer
PropertyMeld
PropertyStudio
Property-xRM
Property360
PropertyBoss
PropertyBoulevard
Pruvan
RealEstateScript
RealHomeFinders
RealPage
RealTimeRentalcom
RealtyJuggler
RedSandz
ReflexBooking
RemoteLandlord
RentMagic20
Rentables
Rentals United
Rentberry
Rentivo
RentMonitor
RentPost
Rerun
ResBookPro
Resnexus
RISPropertyManagement
RMS
RNS Vacation Rental Software
RoomKeyPMS
roomMaster
RosmimanIWMS
SakaarREMS
Shiftsuite
Simplified Rental
Skyware
SmartBuildingApps
SmartHousing
SmartPropertySystems
Soft4Leasing
Soft4RealEstate
Spacebase
Spectra
stays
storEDGE
Streamline
TenantFilePropertyManagementSoftware
TenantManagementSoftware
TenantPro
TheProperty
37M A R C H 2 0 1 7
Tokeet
Track
Trekadoo
TurboTenant
Uplisting
VacationRentalScript
VacationRentalSoftware
VacationRentalTrackerPlus
VacationRentPro
VacationsPal
ValencePM
Vi-ProMIS
VillageManagementSoftware
VisualLease
VisualMatrixPMS
VivaRESA
VRManagerPro
Vreasy
WeatherDefender
WebRezPro
YardiStoreAdvantage
YardiStoreEnterprise
YardiVoyager
YesBookit
38M A R C H 2 0 1 7
The FrontRunnersmethodology assesses and calculates a score for products on two primary
dimensions Capability on the x-axis and Value on the y-axis
THE CAPABILITY SCORE IS AN OVERALL WEIGHTED AVERAGE OF SCORES INCLUDING
raquo End-user ratings of one to five stars on the productrsquos functionality
raquo End-user ratings of one to five stars on the productrsquos ease of use
raquo End-user ratings of one to five stars on the productrsquos customer support
raquo A score relative to other products in the market for the productrsquos inclusion of key functionality for the software category
raquo A score relative to other products in the market representing the number of other products that integrate with it
METHODOLOGY BASICS
M E T H O D O L O G Y B A S I C S
39M A R C H 2 0 1 7
THE VALUE SCORE IS AN OVERALL WEIGHTED AVERAGE OF SCORES INCLUDING
raquo End-user ratings of one to five stars on overall satisfaction with the product
raquo End-user ratings of one to five stars on how valuable users consider the product to be relative to its price
raquo End-user ratings of one to five stars on how likely they are to recommend the product to others
raquo A score relative to other products in the market for the size of the productrsquos customer base
raquo A score relative to other products in the market for the number of professionals in the market who have experience with the product (eg users developers administrators)
raquo A score relative to other products in the market representing the total number of user reviews across the three Gartner web properties
raquo A score relative to other products in the market representing the average number of times per month internet users search for the product on Google
M E T H O D O L O G Y B A S I C S
40M A R C H 2 0 1 7
Markets are defined by a core set of functionality and products considered for and included in FrontRunners must offer that core set of functionality Additional related functionality can contribute to the capability score for a product To qualify for consideration in FrontRunners for a software category a product must have a minimum number of unique user-submitted product reviews across the three Gartner Digital Markets web properties softwareadvicecom capterracom and getappcomThe minimum number of reviews required per product may differ by category but will generally be between 10 and 20 unique reviews
uml
- ResMan
- Buildium
- Rent Manager
- AppFolio Property Manager
- Rentec Direct
- ProLease Lease Admin
- MRI Residential Management
- TENANT File
- Propertyware
- Property Matrix
- Condo Manager
- SimplifyEm Property Management
- Total Management
- TenantCloud
- MRI Commercial Management
- Yardi Genesissup2
- Hemlane
- Quicken Rental Property Manager
- RentPost
- TOPS [ONE]
- LandlordTracks Management Software
- Property Boulevard
- Property Manager Cloud
- TrueRent
- SKYLINE Software
- ResMan
- Buildium
- Rent Manager
- AppFolio Property Manager
- Rentec Direct
- ProLease Lease Admin
- MRI Residential Management
- TENANT File
- Propertyware
- Property Matrix
- Condo Manager
- SimplifyEm Property Management
- Total Management
- TenantCloud
- MRI Commercial Management
- Yardi Genesissup2
- Hemlane
- Quicken Rental Property Manager
- RentPost
- TOPS [ONE]
- LandlordTracks Management Software
- Property Boulevard
- Property Manager Cloud
- TrueRent
- SKYLINE Software
- Introduction
- Defining Property Management Software
- The Quadrant
- Property Management Frontrunners Index
- Runners Up
- Methodology Basics
-
30
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDPROPERTY BOULEVARD
QUADRANT PLACEMENT CONTENDERS
337 274
402 359
245 188
270 220
220 100
300 170
220 210
270
420
290
31
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDPROPERTY MANAGER CLOUD
QUADRANT PLACEMENT CONTENDERS
325 275
435 402
220 148
220 160
220 160
213 170
160 120
100
490
100
32
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDTRUERENT
QUADRANT PLACEMENT CONTENDERS
278 297
448 457
110 138
120 120
100 220
105 170
120 100
100
100
100
33
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDSKYLINE SOFTWARE
QUADRANT PLACEMENT CONTENDERS
273 286
227 234
290 337
440 420
140 190
350 170
420 410
500
270
210
34M A R C H 2 0 1 7
ProviderslistedasRunnersUpwere considered for inclusion in the quadrant but were ultimately
not included for one or more reasons they did not have enough reviews they did not meet the reviews score minimum they did not meet the ultimate Value and Capability minimum scores or they did not meet our functionality requirements for the market
RUNNERS UP
123Landlordcom
360PropertyManager
365villas
AMTdirect
AngusAnyWhere
ApartmentManagerXP
ARGUSEnterprise
Arthur
Avantio
BarefootAgent
BistroStays
Bookalet
Bookerator
Bookerville
BookingPal
BookingSync
Bookster
Budgetrac
BudgeTracLEAD
CiiRUS
ComVibe
CoStarRealEstateManager
EasyRentalSoftware
EasyStorageSolutions
Entrata
Escapia
EstatePlus
FlatsWire
FrontdeskAnywhere
GENKAN
GreenhousePM
GTMetro
Guesty
Hostaway
35M A R C H 2 0 1 7
Hotelogix
I-ProBookingSystem
In4Suite
InfoTracker
InforPropertyManagement
iPM CRM
IQWAREPMS
iStateSoftPropertyManager
JenarkPropertyManagement
Kigo
Klik
LandlordSidekick
LandlordMax
LeaseEagleforRetail Tenants
LeaseQuery
Leasetool
LeaseWaveSuite
LiveRez
Lodgify
Lodgixcom
LxIWMSandLxLseMod
Magarental
MagpiePropertyManagement
Maisonette
ManageGo
MDSExplorer
MRI Bostonpost
MRISoftware
MyCommunity
MyRent
MyVR
MyVRMS
NoochforLandlords
OneRooftop
OneSite
OnlinePropertyManagementSoftware
OnSitePropertyManager
Orbirental
OwnerReservationscom
Palace
PapayaPodsPro-Management
PCHomes
PHPjabbersVacationRental
Point2PropertyManager
PortfolioManager
PriceLabs
ProNest
PropPMS
PropertifyCloud
36M A R C H 2 0 1 7
PropertyMaintainer
PropertyMeld
PropertyStudio
Property-xRM
Property360
PropertyBoss
PropertyBoulevard
Pruvan
RealEstateScript
RealHomeFinders
RealPage
RealTimeRentalcom
RealtyJuggler
RedSandz
ReflexBooking
RemoteLandlord
RentMagic20
Rentables
Rentals United
Rentberry
Rentivo
RentMonitor
RentPost
Rerun
ResBookPro
Resnexus
RISPropertyManagement
RMS
RNS Vacation Rental Software
RoomKeyPMS
roomMaster
RosmimanIWMS
SakaarREMS
Shiftsuite
Simplified Rental
Skyware
SmartBuildingApps
SmartHousing
SmartPropertySystems
Soft4Leasing
Soft4RealEstate
Spacebase
Spectra
stays
storEDGE
Streamline
TenantFilePropertyManagementSoftware
TenantManagementSoftware
TenantPro
TheProperty
37M A R C H 2 0 1 7
Tokeet
Track
Trekadoo
TurboTenant
Uplisting
VacationRentalScript
VacationRentalSoftware
VacationRentalTrackerPlus
VacationRentPro
VacationsPal
ValencePM
Vi-ProMIS
VillageManagementSoftware
VisualLease
VisualMatrixPMS
VivaRESA
VRManagerPro
Vreasy
WeatherDefender
WebRezPro
YardiStoreAdvantage
YardiStoreEnterprise
YardiVoyager
YesBookit
38M A R C H 2 0 1 7
The FrontRunnersmethodology assesses and calculates a score for products on two primary
dimensions Capability on the x-axis and Value on the y-axis
THE CAPABILITY SCORE IS AN OVERALL WEIGHTED AVERAGE OF SCORES INCLUDING
raquo End-user ratings of one to five stars on the productrsquos functionality
raquo End-user ratings of one to five stars on the productrsquos ease of use
raquo End-user ratings of one to five stars on the productrsquos customer support
raquo A score relative to other products in the market for the productrsquos inclusion of key functionality for the software category
raquo A score relative to other products in the market representing the number of other products that integrate with it
METHODOLOGY BASICS
M E T H O D O L O G Y B A S I C S
39M A R C H 2 0 1 7
THE VALUE SCORE IS AN OVERALL WEIGHTED AVERAGE OF SCORES INCLUDING
raquo End-user ratings of one to five stars on overall satisfaction with the product
raquo End-user ratings of one to five stars on how valuable users consider the product to be relative to its price
raquo End-user ratings of one to five stars on how likely they are to recommend the product to others
raquo A score relative to other products in the market for the size of the productrsquos customer base
raquo A score relative to other products in the market for the number of professionals in the market who have experience with the product (eg users developers administrators)
raquo A score relative to other products in the market representing the total number of user reviews across the three Gartner web properties
raquo A score relative to other products in the market representing the average number of times per month internet users search for the product on Google
M E T H O D O L O G Y B A S I C S
40M A R C H 2 0 1 7
Markets are defined by a core set of functionality and products considered for and included in FrontRunners must offer that core set of functionality Additional related functionality can contribute to the capability score for a product To qualify for consideration in FrontRunners for a software category a product must have a minimum number of unique user-submitted product reviews across the three Gartner Digital Markets web properties softwareadvicecom capterracom and getappcomThe minimum number of reviews required per product may differ by category but will generally be between 10 and 20 unique reviews
uml
- ResMan
- Buildium
- Rent Manager
- AppFolio Property Manager
- Rentec Direct
- ProLease Lease Admin
- MRI Residential Management
- TENANT File
- Propertyware
- Property Matrix
- Condo Manager
- SimplifyEm Property Management
- Total Management
- TenantCloud
- MRI Commercial Management
- Yardi Genesissup2
- Hemlane
- Quicken Rental Property Manager
- RentPost
- TOPS [ONE]
- LandlordTracks Management Software
- Property Boulevard
- Property Manager Cloud
- TrueRent
- SKYLINE Software
- ResMan
- Buildium
- Rent Manager
- AppFolio Property Manager
- Rentec Direct
- ProLease Lease Admin
- MRI Residential Management
- TENANT File
- Propertyware
- Property Matrix
- Condo Manager
- SimplifyEm Property Management
- Total Management
- TenantCloud
- MRI Commercial Management
- Yardi Genesissup2
- Hemlane
- Quicken Rental Property Manager
- RentPost
- TOPS [ONE]
- LandlordTracks Management Software
- Property Boulevard
- Property Manager Cloud
- TrueRent
- SKYLINE Software
- Introduction
- Defining Property Management Software
- The Quadrant
- Property Management Frontrunners Index
- Runners Up
- Methodology Basics
-
31
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDPROPERTY MANAGER CLOUD
QUADRANT PLACEMENT CONTENDERS
325 275
435 402
220 148
220 160
220 160
213 170
160 120
100
490
100
32
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDTRUERENT
QUADRANT PLACEMENT CONTENDERS
278 297
448 457
110 138
120 120
100 220
105 170
120 100
100
100
100
33
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDSKYLINE SOFTWARE
QUADRANT PLACEMENT CONTENDERS
273 286
227 234
290 337
440 420
140 190
350 170
420 410
500
270
210
34M A R C H 2 0 1 7
ProviderslistedasRunnersUpwere considered for inclusion in the quadrant but were ultimately
not included for one or more reasons they did not have enough reviews they did not meet the reviews score minimum they did not meet the ultimate Value and Capability minimum scores or they did not meet our functionality requirements for the market
RUNNERS UP
123Landlordcom
360PropertyManager
365villas
AMTdirect
AngusAnyWhere
ApartmentManagerXP
ARGUSEnterprise
Arthur
Avantio
BarefootAgent
BistroStays
Bookalet
Bookerator
Bookerville
BookingPal
BookingSync
Bookster
Budgetrac
BudgeTracLEAD
CiiRUS
ComVibe
CoStarRealEstateManager
EasyRentalSoftware
EasyStorageSolutions
Entrata
Escapia
EstatePlus
FlatsWire
FrontdeskAnywhere
GENKAN
GreenhousePM
GTMetro
Guesty
Hostaway
35M A R C H 2 0 1 7
Hotelogix
I-ProBookingSystem
In4Suite
InfoTracker
InforPropertyManagement
iPM CRM
IQWAREPMS
iStateSoftPropertyManager
JenarkPropertyManagement
Kigo
Klik
LandlordSidekick
LandlordMax
LeaseEagleforRetail Tenants
LeaseQuery
Leasetool
LeaseWaveSuite
LiveRez
Lodgify
Lodgixcom
LxIWMSandLxLseMod
Magarental
MagpiePropertyManagement
Maisonette
ManageGo
MDSExplorer
MRI Bostonpost
MRISoftware
MyCommunity
MyRent
MyVR
MyVRMS
NoochforLandlords
OneRooftop
OneSite
OnlinePropertyManagementSoftware
OnSitePropertyManager
Orbirental
OwnerReservationscom
Palace
PapayaPodsPro-Management
PCHomes
PHPjabbersVacationRental
Point2PropertyManager
PortfolioManager
PriceLabs
ProNest
PropPMS
PropertifyCloud
36M A R C H 2 0 1 7
PropertyMaintainer
PropertyMeld
PropertyStudio
Property-xRM
Property360
PropertyBoss
PropertyBoulevard
Pruvan
RealEstateScript
RealHomeFinders
RealPage
RealTimeRentalcom
RealtyJuggler
RedSandz
ReflexBooking
RemoteLandlord
RentMagic20
Rentables
Rentals United
Rentberry
Rentivo
RentMonitor
RentPost
Rerun
ResBookPro
Resnexus
RISPropertyManagement
RMS
RNS Vacation Rental Software
RoomKeyPMS
roomMaster
RosmimanIWMS
SakaarREMS
Shiftsuite
Simplified Rental
Skyware
SmartBuildingApps
SmartHousing
SmartPropertySystems
Soft4Leasing
Soft4RealEstate
Spacebase
Spectra
stays
storEDGE
Streamline
TenantFilePropertyManagementSoftware
TenantManagementSoftware
TenantPro
TheProperty
37M A R C H 2 0 1 7
Tokeet
Track
Trekadoo
TurboTenant
Uplisting
VacationRentalScript
VacationRentalSoftware
VacationRentalTrackerPlus
VacationRentPro
VacationsPal
ValencePM
Vi-ProMIS
VillageManagementSoftware
VisualLease
VisualMatrixPMS
VivaRESA
VRManagerPro
Vreasy
WeatherDefender
WebRezPro
YardiStoreAdvantage
YardiStoreEnterprise
YardiVoyager
YesBookit
38M A R C H 2 0 1 7
The FrontRunnersmethodology assesses and calculates a score for products on two primary
dimensions Capability on the x-axis and Value on the y-axis
THE CAPABILITY SCORE IS AN OVERALL WEIGHTED AVERAGE OF SCORES INCLUDING
raquo End-user ratings of one to five stars on the productrsquos functionality
raquo End-user ratings of one to five stars on the productrsquos ease of use
raquo End-user ratings of one to five stars on the productrsquos customer support
raquo A score relative to other products in the market for the productrsquos inclusion of key functionality for the software category
raquo A score relative to other products in the market representing the number of other products that integrate with it
METHODOLOGY BASICS
M E T H O D O L O G Y B A S I C S
39M A R C H 2 0 1 7
THE VALUE SCORE IS AN OVERALL WEIGHTED AVERAGE OF SCORES INCLUDING
raquo End-user ratings of one to five stars on overall satisfaction with the product
raquo End-user ratings of one to five stars on how valuable users consider the product to be relative to its price
raquo End-user ratings of one to five stars on how likely they are to recommend the product to others
raquo A score relative to other products in the market for the size of the productrsquos customer base
raquo A score relative to other products in the market for the number of professionals in the market who have experience with the product (eg users developers administrators)
raquo A score relative to other products in the market representing the total number of user reviews across the three Gartner web properties
raquo A score relative to other products in the market representing the average number of times per month internet users search for the product on Google
M E T H O D O L O G Y B A S I C S
40M A R C H 2 0 1 7
Markets are defined by a core set of functionality and products considered for and included in FrontRunners must offer that core set of functionality Additional related functionality can contribute to the capability score for a product To qualify for consideration in FrontRunners for a software category a product must have a minimum number of unique user-submitted product reviews across the three Gartner Digital Markets web properties softwareadvicecom capterracom and getappcomThe minimum number of reviews required per product may differ by category but will generally be between 10 and 20 unique reviews
uml
- ResMan
- Buildium
- Rent Manager
- AppFolio Property Manager
- Rentec Direct
- ProLease Lease Admin
- MRI Residential Management
- TENANT File
- Propertyware
- Property Matrix
- Condo Manager
- SimplifyEm Property Management
- Total Management
- TenantCloud
- MRI Commercial Management
- Yardi Genesissup2
- Hemlane
- Quicken Rental Property Manager
- RentPost
- TOPS [ONE]
- LandlordTracks Management Software
- Property Boulevard
- Property Manager Cloud
- TrueRent
- SKYLINE Software
- ResMan
- Buildium
- Rent Manager
- AppFolio Property Manager
- Rentec Direct
- ProLease Lease Admin
- MRI Residential Management
- TENANT File
- Propertyware
- Property Matrix
- Condo Manager
- SimplifyEm Property Management
- Total Management
- TenantCloud
- MRI Commercial Management
- Yardi Genesissup2
- Hemlane
- Quicken Rental Property Manager
- RentPost
- TOPS [ONE]
- LandlordTracks Management Software
- Property Boulevard
- Property Manager Cloud
- TrueRent
- SKYLINE Software
- Introduction
- Defining Property Management Software
- The Quadrant
- Property Management Frontrunners Index
- Runners Up
- Methodology Basics
-
32
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDTRUERENT
QUADRANT PLACEMENT CONTENDERS
278 297
448 457
110 138
120 120
100 220
105 170
120 100
100
100
100
33
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDSKYLINE SOFTWARE
QUADRANT PLACEMENT CONTENDERS
273 286
227 234
290 337
440 420
140 190
350 170
420 410
500
270
210
34M A R C H 2 0 1 7
ProviderslistedasRunnersUpwere considered for inclusion in the quadrant but were ultimately
not included for one or more reasons they did not have enough reviews they did not meet the reviews score minimum they did not meet the ultimate Value and Capability minimum scores or they did not meet our functionality requirements for the market
RUNNERS UP
123Landlordcom
360PropertyManager
365villas
AMTdirect
AngusAnyWhere
ApartmentManagerXP
ARGUSEnterprise
Arthur
Avantio
BarefootAgent
BistroStays
Bookalet
Bookerator
Bookerville
BookingPal
BookingSync
Bookster
Budgetrac
BudgeTracLEAD
CiiRUS
ComVibe
CoStarRealEstateManager
EasyRentalSoftware
EasyStorageSolutions
Entrata
Escapia
EstatePlus
FlatsWire
FrontdeskAnywhere
GENKAN
GreenhousePM
GTMetro
Guesty
Hostaway
35M A R C H 2 0 1 7
Hotelogix
I-ProBookingSystem
In4Suite
InfoTracker
InforPropertyManagement
iPM CRM
IQWAREPMS
iStateSoftPropertyManager
JenarkPropertyManagement
Kigo
Klik
LandlordSidekick
LandlordMax
LeaseEagleforRetail Tenants
LeaseQuery
Leasetool
LeaseWaveSuite
LiveRez
Lodgify
Lodgixcom
LxIWMSandLxLseMod
Magarental
MagpiePropertyManagement
Maisonette
ManageGo
MDSExplorer
MRI Bostonpost
MRISoftware
MyCommunity
MyRent
MyVR
MyVRMS
NoochforLandlords
OneRooftop
OneSite
OnlinePropertyManagementSoftware
OnSitePropertyManager
Orbirental
OwnerReservationscom
Palace
PapayaPodsPro-Management
PCHomes
PHPjabbersVacationRental
Point2PropertyManager
PortfolioManager
PriceLabs
ProNest
PropPMS
PropertifyCloud
36M A R C H 2 0 1 7
PropertyMaintainer
PropertyMeld
PropertyStudio
Property-xRM
Property360
PropertyBoss
PropertyBoulevard
Pruvan
RealEstateScript
RealHomeFinders
RealPage
RealTimeRentalcom
RealtyJuggler
RedSandz
ReflexBooking
RemoteLandlord
RentMagic20
Rentables
Rentals United
Rentberry
Rentivo
RentMonitor
RentPost
Rerun
ResBookPro
Resnexus
RISPropertyManagement
RMS
RNS Vacation Rental Software
RoomKeyPMS
roomMaster
RosmimanIWMS
SakaarREMS
Shiftsuite
Simplified Rental
Skyware
SmartBuildingApps
SmartHousing
SmartPropertySystems
Soft4Leasing
Soft4RealEstate
Spacebase
Spectra
stays
storEDGE
Streamline
TenantFilePropertyManagementSoftware
TenantManagementSoftware
TenantPro
TheProperty
37M A R C H 2 0 1 7
Tokeet
Track
Trekadoo
TurboTenant
Uplisting
VacationRentalScript
VacationRentalSoftware
VacationRentalTrackerPlus
VacationRentPro
VacationsPal
ValencePM
Vi-ProMIS
VillageManagementSoftware
VisualLease
VisualMatrixPMS
VivaRESA
VRManagerPro
Vreasy
WeatherDefender
WebRezPro
YardiStoreAdvantage
YardiStoreEnterprise
YardiVoyager
YesBookit
38M A R C H 2 0 1 7
The FrontRunnersmethodology assesses and calculates a score for products on two primary
dimensions Capability on the x-axis and Value on the y-axis
THE CAPABILITY SCORE IS AN OVERALL WEIGHTED AVERAGE OF SCORES INCLUDING
raquo End-user ratings of one to five stars on the productrsquos functionality
raquo End-user ratings of one to five stars on the productrsquos ease of use
raquo End-user ratings of one to five stars on the productrsquos customer support
raquo A score relative to other products in the market for the productrsquos inclusion of key functionality for the software category
raquo A score relative to other products in the market representing the number of other products that integrate with it
METHODOLOGY BASICS
M E T H O D O L O G Y B A S I C S
39M A R C H 2 0 1 7
THE VALUE SCORE IS AN OVERALL WEIGHTED AVERAGE OF SCORES INCLUDING
raquo End-user ratings of one to five stars on overall satisfaction with the product
raquo End-user ratings of one to five stars on how valuable users consider the product to be relative to its price
raquo End-user ratings of one to five stars on how likely they are to recommend the product to others
raquo A score relative to other products in the market for the size of the productrsquos customer base
raquo A score relative to other products in the market for the number of professionals in the market who have experience with the product (eg users developers administrators)
raquo A score relative to other products in the market representing the total number of user reviews across the three Gartner web properties
raquo A score relative to other products in the market representing the average number of times per month internet users search for the product on Google
M E T H O D O L O G Y B A S I C S
40M A R C H 2 0 1 7
Markets are defined by a core set of functionality and products considered for and included in FrontRunners must offer that core set of functionality Additional related functionality can contribute to the capability score for a product To qualify for consideration in FrontRunners for a software category a product must have a minimum number of unique user-submitted product reviews across the three Gartner Digital Markets web properties softwareadvicecom capterracom and getappcomThe minimum number of reviews required per product may differ by category but will generally be between 10 and 20 unique reviews
uml
- ResMan
- Buildium
- Rent Manager
- AppFolio Property Manager
- Rentec Direct
- ProLease Lease Admin
- MRI Residential Management
- TENANT File
- Propertyware
- Property Matrix
- Condo Manager
- SimplifyEm Property Management
- Total Management
- TenantCloud
- MRI Commercial Management
- Yardi Genesissup2
- Hemlane
- Quicken Rental Property Manager
- RentPost
- TOPS [ONE]
- LandlordTracks Management Software
- Property Boulevard
- Property Manager Cloud
- TrueRent
- SKYLINE Software
- ResMan
- Buildium
- Rent Manager
- AppFolio Property Manager
- Rentec Direct
- ProLease Lease Admin
- MRI Residential Management
- TENANT File
- Propertyware
- Property Matrix
- Condo Manager
- SimplifyEm Property Management
- Total Management
- TenantCloud
- MRI Commercial Management
- Yardi Genesissup2
- Hemlane
- Quicken Rental Property Manager
- RentPost
- TOPS [ONE]
- LandlordTracks Management Software
- Property Boulevard
- Property Manager Cloud
- TrueRent
- SKYLINE Software
- Introduction
- Defining Property Management Software
- The Quadrant
- Property Management Frontrunners Index
- Runners Up
- Methodology Basics
-
33
The scores below are based on numeric value between 1 and 5
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
M A R C H 2 0 1 7
FRONTRUNNERS SCORECARDSKYLINE SOFTWARE
QUADRANT PLACEMENT CONTENDERS
273 286
227 234
290 337
440 420
140 190
350 170
420 410
500
270
210
34M A R C H 2 0 1 7
ProviderslistedasRunnersUpwere considered for inclusion in the quadrant but were ultimately
not included for one or more reasons they did not have enough reviews they did not meet the reviews score minimum they did not meet the ultimate Value and Capability minimum scores or they did not meet our functionality requirements for the market
RUNNERS UP
123Landlordcom
360PropertyManager
365villas
AMTdirect
AngusAnyWhere
ApartmentManagerXP
ARGUSEnterprise
Arthur
Avantio
BarefootAgent
BistroStays
Bookalet
Bookerator
Bookerville
BookingPal
BookingSync
Bookster
Budgetrac
BudgeTracLEAD
CiiRUS
ComVibe
CoStarRealEstateManager
EasyRentalSoftware
EasyStorageSolutions
Entrata
Escapia
EstatePlus
FlatsWire
FrontdeskAnywhere
GENKAN
GreenhousePM
GTMetro
Guesty
Hostaway
35M A R C H 2 0 1 7
Hotelogix
I-ProBookingSystem
In4Suite
InfoTracker
InforPropertyManagement
iPM CRM
IQWAREPMS
iStateSoftPropertyManager
JenarkPropertyManagement
Kigo
Klik
LandlordSidekick
LandlordMax
LeaseEagleforRetail Tenants
LeaseQuery
Leasetool
LeaseWaveSuite
LiveRez
Lodgify
Lodgixcom
LxIWMSandLxLseMod
Magarental
MagpiePropertyManagement
Maisonette
ManageGo
MDSExplorer
MRI Bostonpost
MRISoftware
MyCommunity
MyRent
MyVR
MyVRMS
NoochforLandlords
OneRooftop
OneSite
OnlinePropertyManagementSoftware
OnSitePropertyManager
Orbirental
OwnerReservationscom
Palace
PapayaPodsPro-Management
PCHomes
PHPjabbersVacationRental
Point2PropertyManager
PortfolioManager
PriceLabs
ProNest
PropPMS
PropertifyCloud
36M A R C H 2 0 1 7
PropertyMaintainer
PropertyMeld
PropertyStudio
Property-xRM
Property360
PropertyBoss
PropertyBoulevard
Pruvan
RealEstateScript
RealHomeFinders
RealPage
RealTimeRentalcom
RealtyJuggler
RedSandz
ReflexBooking
RemoteLandlord
RentMagic20
Rentables
Rentals United
Rentberry
Rentivo
RentMonitor
RentPost
Rerun
ResBookPro
Resnexus
RISPropertyManagement
RMS
RNS Vacation Rental Software
RoomKeyPMS
roomMaster
RosmimanIWMS
SakaarREMS
Shiftsuite
Simplified Rental
Skyware
SmartBuildingApps
SmartHousing
SmartPropertySystems
Soft4Leasing
Soft4RealEstate
Spacebase
Spectra
stays
storEDGE
Streamline
TenantFilePropertyManagementSoftware
TenantManagementSoftware
TenantPro
TheProperty
37M A R C H 2 0 1 7
Tokeet
Track
Trekadoo
TurboTenant
Uplisting
VacationRentalScript
VacationRentalSoftware
VacationRentalTrackerPlus
VacationRentPro
VacationsPal
ValencePM
Vi-ProMIS
VillageManagementSoftware
VisualLease
VisualMatrixPMS
VivaRESA
VRManagerPro
Vreasy
WeatherDefender
WebRezPro
YardiStoreAdvantage
YardiStoreEnterprise
YardiVoyager
YesBookit
38M A R C H 2 0 1 7
The FrontRunnersmethodology assesses and calculates a score for products on two primary
dimensions Capability on the x-axis and Value on the y-axis
THE CAPABILITY SCORE IS AN OVERALL WEIGHTED AVERAGE OF SCORES INCLUDING
raquo End-user ratings of one to five stars on the productrsquos functionality
raquo End-user ratings of one to five stars on the productrsquos ease of use
raquo End-user ratings of one to five stars on the productrsquos customer support
raquo A score relative to other products in the market for the productrsquos inclusion of key functionality for the software category
raquo A score relative to other products in the market representing the number of other products that integrate with it
METHODOLOGY BASICS
M E T H O D O L O G Y B A S I C S
39M A R C H 2 0 1 7
THE VALUE SCORE IS AN OVERALL WEIGHTED AVERAGE OF SCORES INCLUDING
raquo End-user ratings of one to five stars on overall satisfaction with the product
raquo End-user ratings of one to five stars on how valuable users consider the product to be relative to its price
raquo End-user ratings of one to five stars on how likely they are to recommend the product to others
raquo A score relative to other products in the market for the size of the productrsquos customer base
raquo A score relative to other products in the market for the number of professionals in the market who have experience with the product (eg users developers administrators)
raquo A score relative to other products in the market representing the total number of user reviews across the three Gartner web properties
raquo A score relative to other products in the market representing the average number of times per month internet users search for the product on Google
M E T H O D O L O G Y B A S I C S
40M A R C H 2 0 1 7
Markets are defined by a core set of functionality and products considered for and included in FrontRunners must offer that core set of functionality Additional related functionality can contribute to the capability score for a product To qualify for consideration in FrontRunners for a software category a product must have a minimum number of unique user-submitted product reviews across the three Gartner Digital Markets web properties softwareadvicecom capterracom and getappcomThe minimum number of reviews required per product may differ by category but will generally be between 10 and 20 unique reviews
uml
- ResMan
- Buildium
- Rent Manager
- AppFolio Property Manager
- Rentec Direct
- ProLease Lease Admin
- MRI Residential Management
- TENANT File
- Propertyware
- Property Matrix
- Condo Manager
- SimplifyEm Property Management
- Total Management
- TenantCloud
- MRI Commercial Management
- Yardi Genesissup2
- Hemlane
- Quicken Rental Property Manager
- RentPost
- TOPS [ONE]
- LandlordTracks Management Software
- Property Boulevard
- Property Manager Cloud
- TrueRent
- SKYLINE Software
- ResMan
- Buildium
- Rent Manager
- AppFolio Property Manager
- Rentec Direct
- ProLease Lease Admin
- MRI Residential Management
- TENANT File
- Propertyware
- Property Matrix
- Condo Manager
- SimplifyEm Property Management
- Total Management
- TenantCloud
- MRI Commercial Management
- Yardi Genesissup2
- Hemlane
- Quicken Rental Property Manager
- RentPost
- TOPS [ONE]
- LandlordTracks Management Software
- Property Boulevard
- Property Manager Cloud
- TrueRent
- SKYLINE Software
- Introduction
- Defining Property Management Software
- The Quadrant
- Property Management Frontrunners Index
- Runners Up
- Methodology Basics
-
34M A R C H 2 0 1 7
ProviderslistedasRunnersUpwere considered for inclusion in the quadrant but were ultimately
not included for one or more reasons they did not have enough reviews they did not meet the reviews score minimum they did not meet the ultimate Value and Capability minimum scores or they did not meet our functionality requirements for the market
RUNNERS UP
123Landlordcom
360PropertyManager
365villas
AMTdirect
AngusAnyWhere
ApartmentManagerXP
ARGUSEnterprise
Arthur
Avantio
BarefootAgent
BistroStays
Bookalet
Bookerator
Bookerville
BookingPal
BookingSync
Bookster
Budgetrac
BudgeTracLEAD
CiiRUS
ComVibe
CoStarRealEstateManager
EasyRentalSoftware
EasyStorageSolutions
Entrata
Escapia
EstatePlus
FlatsWire
FrontdeskAnywhere
GENKAN
GreenhousePM
GTMetro
Guesty
Hostaway
35M A R C H 2 0 1 7
Hotelogix
I-ProBookingSystem
In4Suite
InfoTracker
InforPropertyManagement
iPM CRM
IQWAREPMS
iStateSoftPropertyManager
JenarkPropertyManagement
Kigo
Klik
LandlordSidekick
LandlordMax
LeaseEagleforRetail Tenants
LeaseQuery
Leasetool
LeaseWaveSuite
LiveRez
Lodgify
Lodgixcom
LxIWMSandLxLseMod
Magarental
MagpiePropertyManagement
Maisonette
ManageGo
MDSExplorer
MRI Bostonpost
MRISoftware
MyCommunity
MyRent
MyVR
MyVRMS
NoochforLandlords
OneRooftop
OneSite
OnlinePropertyManagementSoftware
OnSitePropertyManager
Orbirental
OwnerReservationscom
Palace
PapayaPodsPro-Management
PCHomes
PHPjabbersVacationRental
Point2PropertyManager
PortfolioManager
PriceLabs
ProNest
PropPMS
PropertifyCloud
36M A R C H 2 0 1 7
PropertyMaintainer
PropertyMeld
PropertyStudio
Property-xRM
Property360
PropertyBoss
PropertyBoulevard
Pruvan
RealEstateScript
RealHomeFinders
RealPage
RealTimeRentalcom
RealtyJuggler
RedSandz
ReflexBooking
RemoteLandlord
RentMagic20
Rentables
Rentals United
Rentberry
Rentivo
RentMonitor
RentPost
Rerun
ResBookPro
Resnexus
RISPropertyManagement
RMS
RNS Vacation Rental Software
RoomKeyPMS
roomMaster
RosmimanIWMS
SakaarREMS
Shiftsuite
Simplified Rental
Skyware
SmartBuildingApps
SmartHousing
SmartPropertySystems
Soft4Leasing
Soft4RealEstate
Spacebase
Spectra
stays
storEDGE
Streamline
TenantFilePropertyManagementSoftware
TenantManagementSoftware
TenantPro
TheProperty
37M A R C H 2 0 1 7
Tokeet
Track
Trekadoo
TurboTenant
Uplisting
VacationRentalScript
VacationRentalSoftware
VacationRentalTrackerPlus
VacationRentPro
VacationsPal
ValencePM
Vi-ProMIS
VillageManagementSoftware
VisualLease
VisualMatrixPMS
VivaRESA
VRManagerPro
Vreasy
WeatherDefender
WebRezPro
YardiStoreAdvantage
YardiStoreEnterprise
YardiVoyager
YesBookit
38M A R C H 2 0 1 7
The FrontRunnersmethodology assesses and calculates a score for products on two primary
dimensions Capability on the x-axis and Value on the y-axis
THE CAPABILITY SCORE IS AN OVERALL WEIGHTED AVERAGE OF SCORES INCLUDING
raquo End-user ratings of one to five stars on the productrsquos functionality
raquo End-user ratings of one to five stars on the productrsquos ease of use
raquo End-user ratings of one to five stars on the productrsquos customer support
raquo A score relative to other products in the market for the productrsquos inclusion of key functionality for the software category
raquo A score relative to other products in the market representing the number of other products that integrate with it
METHODOLOGY BASICS
M E T H O D O L O G Y B A S I C S
39M A R C H 2 0 1 7
THE VALUE SCORE IS AN OVERALL WEIGHTED AVERAGE OF SCORES INCLUDING
raquo End-user ratings of one to five stars on overall satisfaction with the product
raquo End-user ratings of one to five stars on how valuable users consider the product to be relative to its price
raquo End-user ratings of one to five stars on how likely they are to recommend the product to others
raquo A score relative to other products in the market for the size of the productrsquos customer base
raquo A score relative to other products in the market for the number of professionals in the market who have experience with the product (eg users developers administrators)
raquo A score relative to other products in the market representing the total number of user reviews across the three Gartner web properties
raquo A score relative to other products in the market representing the average number of times per month internet users search for the product on Google
M E T H O D O L O G Y B A S I C S
40M A R C H 2 0 1 7
Markets are defined by a core set of functionality and products considered for and included in FrontRunners must offer that core set of functionality Additional related functionality can contribute to the capability score for a product To qualify for consideration in FrontRunners for a software category a product must have a minimum number of unique user-submitted product reviews across the three Gartner Digital Markets web properties softwareadvicecom capterracom and getappcomThe minimum number of reviews required per product may differ by category but will generally be between 10 and 20 unique reviews
uml
- ResMan
- Buildium
- Rent Manager
- AppFolio Property Manager
- Rentec Direct
- ProLease Lease Admin
- MRI Residential Management
- TENANT File
- Propertyware
- Property Matrix
- Condo Manager
- SimplifyEm Property Management
- Total Management
- TenantCloud
- MRI Commercial Management
- Yardi Genesissup2
- Hemlane
- Quicken Rental Property Manager
- RentPost
- TOPS [ONE]
- LandlordTracks Management Software
- Property Boulevard
- Property Manager Cloud
- TrueRent
- SKYLINE Software
- ResMan
- Buildium
- Rent Manager
- AppFolio Property Manager
- Rentec Direct
- ProLease Lease Admin
- MRI Residential Management
- TENANT File
- Propertyware
- Property Matrix
- Condo Manager
- SimplifyEm Property Management
- Total Management
- TenantCloud
- MRI Commercial Management
- Yardi Genesissup2
- Hemlane
- Quicken Rental Property Manager
- RentPost
- TOPS [ONE]
- LandlordTracks Management Software
- Property Boulevard
- Property Manager Cloud
- TrueRent
- SKYLINE Software
- Introduction
- Defining Property Management Software
- The Quadrant
- Property Management Frontrunners Index
- Runners Up
- Methodology Basics
-
35M A R C H 2 0 1 7
Hotelogix
I-ProBookingSystem
In4Suite
InfoTracker
InforPropertyManagement
iPM CRM
IQWAREPMS
iStateSoftPropertyManager
JenarkPropertyManagement
Kigo
Klik
LandlordSidekick
LandlordMax
LeaseEagleforRetail Tenants
LeaseQuery
Leasetool
LeaseWaveSuite
LiveRez
Lodgify
Lodgixcom
LxIWMSandLxLseMod
Magarental
MagpiePropertyManagement
Maisonette
ManageGo
MDSExplorer
MRI Bostonpost
MRISoftware
MyCommunity
MyRent
MyVR
MyVRMS
NoochforLandlords
OneRooftop
OneSite
OnlinePropertyManagementSoftware
OnSitePropertyManager
Orbirental
OwnerReservationscom
Palace
PapayaPodsPro-Management
PCHomes
PHPjabbersVacationRental
Point2PropertyManager
PortfolioManager
PriceLabs
ProNest
PropPMS
PropertifyCloud
36M A R C H 2 0 1 7
PropertyMaintainer
PropertyMeld
PropertyStudio
Property-xRM
Property360
PropertyBoss
PropertyBoulevard
Pruvan
RealEstateScript
RealHomeFinders
RealPage
RealTimeRentalcom
RealtyJuggler
RedSandz
ReflexBooking
RemoteLandlord
RentMagic20
Rentables
Rentals United
Rentberry
Rentivo
RentMonitor
RentPost
Rerun
ResBookPro
Resnexus
RISPropertyManagement
RMS
RNS Vacation Rental Software
RoomKeyPMS
roomMaster
RosmimanIWMS
SakaarREMS
Shiftsuite
Simplified Rental
Skyware
SmartBuildingApps
SmartHousing
SmartPropertySystems
Soft4Leasing
Soft4RealEstate
Spacebase
Spectra
stays
storEDGE
Streamline
TenantFilePropertyManagementSoftware
TenantManagementSoftware
TenantPro
TheProperty
37M A R C H 2 0 1 7
Tokeet
Track
Trekadoo
TurboTenant
Uplisting
VacationRentalScript
VacationRentalSoftware
VacationRentalTrackerPlus
VacationRentPro
VacationsPal
ValencePM
Vi-ProMIS
VillageManagementSoftware
VisualLease
VisualMatrixPMS
VivaRESA
VRManagerPro
Vreasy
WeatherDefender
WebRezPro
YardiStoreAdvantage
YardiStoreEnterprise
YardiVoyager
YesBookit
38M A R C H 2 0 1 7
The FrontRunnersmethodology assesses and calculates a score for products on two primary
dimensions Capability on the x-axis and Value on the y-axis
THE CAPABILITY SCORE IS AN OVERALL WEIGHTED AVERAGE OF SCORES INCLUDING
raquo End-user ratings of one to five stars on the productrsquos functionality
raquo End-user ratings of one to five stars on the productrsquos ease of use
raquo End-user ratings of one to five stars on the productrsquos customer support
raquo A score relative to other products in the market for the productrsquos inclusion of key functionality for the software category
raquo A score relative to other products in the market representing the number of other products that integrate with it
METHODOLOGY BASICS
M E T H O D O L O G Y B A S I C S
39M A R C H 2 0 1 7
THE VALUE SCORE IS AN OVERALL WEIGHTED AVERAGE OF SCORES INCLUDING
raquo End-user ratings of one to five stars on overall satisfaction with the product
raquo End-user ratings of one to five stars on how valuable users consider the product to be relative to its price
raquo End-user ratings of one to five stars on how likely they are to recommend the product to others
raquo A score relative to other products in the market for the size of the productrsquos customer base
raquo A score relative to other products in the market for the number of professionals in the market who have experience with the product (eg users developers administrators)
raquo A score relative to other products in the market representing the total number of user reviews across the three Gartner web properties
raquo A score relative to other products in the market representing the average number of times per month internet users search for the product on Google
M E T H O D O L O G Y B A S I C S
40M A R C H 2 0 1 7
Markets are defined by a core set of functionality and products considered for and included in FrontRunners must offer that core set of functionality Additional related functionality can contribute to the capability score for a product To qualify for consideration in FrontRunners for a software category a product must have a minimum number of unique user-submitted product reviews across the three Gartner Digital Markets web properties softwareadvicecom capterracom and getappcomThe minimum number of reviews required per product may differ by category but will generally be between 10 and 20 unique reviews
uml
- ResMan
- Buildium
- Rent Manager
- AppFolio Property Manager
- Rentec Direct
- ProLease Lease Admin
- MRI Residential Management
- TENANT File
- Propertyware
- Property Matrix
- Condo Manager
- SimplifyEm Property Management
- Total Management
- TenantCloud
- MRI Commercial Management
- Yardi Genesissup2
- Hemlane
- Quicken Rental Property Manager
- RentPost
- TOPS [ONE]
- LandlordTracks Management Software
- Property Boulevard
- Property Manager Cloud
- TrueRent
- SKYLINE Software
- ResMan
- Buildium
- Rent Manager
- AppFolio Property Manager
- Rentec Direct
- ProLease Lease Admin
- MRI Residential Management
- TENANT File
- Propertyware
- Property Matrix
- Condo Manager
- SimplifyEm Property Management
- Total Management
- TenantCloud
- MRI Commercial Management
- Yardi Genesissup2
- Hemlane
- Quicken Rental Property Manager
- RentPost
- TOPS [ONE]
- LandlordTracks Management Software
- Property Boulevard
- Property Manager Cloud
- TrueRent
- SKYLINE Software
- Introduction
- Defining Property Management Software
- The Quadrant
- Property Management Frontrunners Index
- Runners Up
- Methodology Basics
-
36M A R C H 2 0 1 7
PropertyMaintainer
PropertyMeld
PropertyStudio
Property-xRM
Property360
PropertyBoss
PropertyBoulevard
Pruvan
RealEstateScript
RealHomeFinders
RealPage
RealTimeRentalcom
RealtyJuggler
RedSandz
ReflexBooking
RemoteLandlord
RentMagic20
Rentables
Rentals United
Rentberry
Rentivo
RentMonitor
RentPost
Rerun
ResBookPro
Resnexus
RISPropertyManagement
RMS
RNS Vacation Rental Software
RoomKeyPMS
roomMaster
RosmimanIWMS
SakaarREMS
Shiftsuite
Simplified Rental
Skyware
SmartBuildingApps
SmartHousing
SmartPropertySystems
Soft4Leasing
Soft4RealEstate
Spacebase
Spectra
stays
storEDGE
Streamline
TenantFilePropertyManagementSoftware
TenantManagementSoftware
TenantPro
TheProperty
37M A R C H 2 0 1 7
Tokeet
Track
Trekadoo
TurboTenant
Uplisting
VacationRentalScript
VacationRentalSoftware
VacationRentalTrackerPlus
VacationRentPro
VacationsPal
ValencePM
Vi-ProMIS
VillageManagementSoftware
VisualLease
VisualMatrixPMS
VivaRESA
VRManagerPro
Vreasy
WeatherDefender
WebRezPro
YardiStoreAdvantage
YardiStoreEnterprise
YardiVoyager
YesBookit
38M A R C H 2 0 1 7
The FrontRunnersmethodology assesses and calculates a score for products on two primary
dimensions Capability on the x-axis and Value on the y-axis
THE CAPABILITY SCORE IS AN OVERALL WEIGHTED AVERAGE OF SCORES INCLUDING
raquo End-user ratings of one to five stars on the productrsquos functionality
raquo End-user ratings of one to five stars on the productrsquos ease of use
raquo End-user ratings of one to five stars on the productrsquos customer support
raquo A score relative to other products in the market for the productrsquos inclusion of key functionality for the software category
raquo A score relative to other products in the market representing the number of other products that integrate with it
METHODOLOGY BASICS
M E T H O D O L O G Y B A S I C S
39M A R C H 2 0 1 7
THE VALUE SCORE IS AN OVERALL WEIGHTED AVERAGE OF SCORES INCLUDING
raquo End-user ratings of one to five stars on overall satisfaction with the product
raquo End-user ratings of one to five stars on how valuable users consider the product to be relative to its price
raquo End-user ratings of one to five stars on how likely they are to recommend the product to others
raquo A score relative to other products in the market for the size of the productrsquos customer base
raquo A score relative to other products in the market for the number of professionals in the market who have experience with the product (eg users developers administrators)
raquo A score relative to other products in the market representing the total number of user reviews across the three Gartner web properties
raquo A score relative to other products in the market representing the average number of times per month internet users search for the product on Google
M E T H O D O L O G Y B A S I C S
40M A R C H 2 0 1 7
Markets are defined by a core set of functionality and products considered for and included in FrontRunners must offer that core set of functionality Additional related functionality can contribute to the capability score for a product To qualify for consideration in FrontRunners for a software category a product must have a minimum number of unique user-submitted product reviews across the three Gartner Digital Markets web properties softwareadvicecom capterracom and getappcomThe minimum number of reviews required per product may differ by category but will generally be between 10 and 20 unique reviews
uml
- ResMan
- Buildium
- Rent Manager
- AppFolio Property Manager
- Rentec Direct
- ProLease Lease Admin
- MRI Residential Management
- TENANT File
- Propertyware
- Property Matrix
- Condo Manager
- SimplifyEm Property Management
- Total Management
- TenantCloud
- MRI Commercial Management
- Yardi Genesissup2
- Hemlane
- Quicken Rental Property Manager
- RentPost
- TOPS [ONE]
- LandlordTracks Management Software
- Property Boulevard
- Property Manager Cloud
- TrueRent
- SKYLINE Software
- ResMan
- Buildium
- Rent Manager
- AppFolio Property Manager
- Rentec Direct
- ProLease Lease Admin
- MRI Residential Management
- TENANT File
- Propertyware
- Property Matrix
- Condo Manager
- SimplifyEm Property Management
- Total Management
- TenantCloud
- MRI Commercial Management
- Yardi Genesissup2
- Hemlane
- Quicken Rental Property Manager
- RentPost
- TOPS [ONE]
- LandlordTracks Management Software
- Property Boulevard
- Property Manager Cloud
- TrueRent
- SKYLINE Software
- Introduction
- Defining Property Management Software
- The Quadrant
- Property Management Frontrunners Index
- Runners Up
- Methodology Basics
-
37M A R C H 2 0 1 7
Tokeet
Track
Trekadoo
TurboTenant
Uplisting
VacationRentalScript
VacationRentalSoftware
VacationRentalTrackerPlus
VacationRentPro
VacationsPal
ValencePM
Vi-ProMIS
VillageManagementSoftware
VisualLease
VisualMatrixPMS
VivaRESA
VRManagerPro
Vreasy
WeatherDefender
WebRezPro
YardiStoreAdvantage
YardiStoreEnterprise
YardiVoyager
YesBookit
38M A R C H 2 0 1 7
The FrontRunnersmethodology assesses and calculates a score for products on two primary
dimensions Capability on the x-axis and Value on the y-axis
THE CAPABILITY SCORE IS AN OVERALL WEIGHTED AVERAGE OF SCORES INCLUDING
raquo End-user ratings of one to five stars on the productrsquos functionality
raquo End-user ratings of one to five stars on the productrsquos ease of use
raquo End-user ratings of one to five stars on the productrsquos customer support
raquo A score relative to other products in the market for the productrsquos inclusion of key functionality for the software category
raquo A score relative to other products in the market representing the number of other products that integrate with it
METHODOLOGY BASICS
M E T H O D O L O G Y B A S I C S
39M A R C H 2 0 1 7
THE VALUE SCORE IS AN OVERALL WEIGHTED AVERAGE OF SCORES INCLUDING
raquo End-user ratings of one to five stars on overall satisfaction with the product
raquo End-user ratings of one to five stars on how valuable users consider the product to be relative to its price
raquo End-user ratings of one to five stars on how likely they are to recommend the product to others
raquo A score relative to other products in the market for the size of the productrsquos customer base
raquo A score relative to other products in the market for the number of professionals in the market who have experience with the product (eg users developers administrators)
raquo A score relative to other products in the market representing the total number of user reviews across the three Gartner web properties
raquo A score relative to other products in the market representing the average number of times per month internet users search for the product on Google
M E T H O D O L O G Y B A S I C S
40M A R C H 2 0 1 7
Markets are defined by a core set of functionality and products considered for and included in FrontRunners must offer that core set of functionality Additional related functionality can contribute to the capability score for a product To qualify for consideration in FrontRunners for a software category a product must have a minimum number of unique user-submitted product reviews across the three Gartner Digital Markets web properties softwareadvicecom capterracom and getappcomThe minimum number of reviews required per product may differ by category but will generally be between 10 and 20 unique reviews
uml
- ResMan
- Buildium
- Rent Manager
- AppFolio Property Manager
- Rentec Direct
- ProLease Lease Admin
- MRI Residential Management
- TENANT File
- Propertyware
- Property Matrix
- Condo Manager
- SimplifyEm Property Management
- Total Management
- TenantCloud
- MRI Commercial Management
- Yardi Genesissup2
- Hemlane
- Quicken Rental Property Manager
- RentPost
- TOPS [ONE]
- LandlordTracks Management Software
- Property Boulevard
- Property Manager Cloud
- TrueRent
- SKYLINE Software
- ResMan
- Buildium
- Rent Manager
- AppFolio Property Manager
- Rentec Direct
- ProLease Lease Admin
- MRI Residential Management
- TENANT File
- Propertyware
- Property Matrix
- Condo Manager
- SimplifyEm Property Management
- Total Management
- TenantCloud
- MRI Commercial Management
- Yardi Genesissup2
- Hemlane
- Quicken Rental Property Manager
- RentPost
- TOPS [ONE]
- LandlordTracks Management Software
- Property Boulevard
- Property Manager Cloud
- TrueRent
- SKYLINE Software
- Introduction
- Defining Property Management Software
- The Quadrant
- Property Management Frontrunners Index
- Runners Up
- Methodology Basics
-
38M A R C H 2 0 1 7
The FrontRunnersmethodology assesses and calculates a score for products on two primary
dimensions Capability on the x-axis and Value on the y-axis
THE CAPABILITY SCORE IS AN OVERALL WEIGHTED AVERAGE OF SCORES INCLUDING
raquo End-user ratings of one to five stars on the productrsquos functionality
raquo End-user ratings of one to five stars on the productrsquos ease of use
raquo End-user ratings of one to five stars on the productrsquos customer support
raquo A score relative to other products in the market for the productrsquos inclusion of key functionality for the software category
raquo A score relative to other products in the market representing the number of other products that integrate with it
METHODOLOGY BASICS
M E T H O D O L O G Y B A S I C S
39M A R C H 2 0 1 7
THE VALUE SCORE IS AN OVERALL WEIGHTED AVERAGE OF SCORES INCLUDING
raquo End-user ratings of one to five stars on overall satisfaction with the product
raquo End-user ratings of one to five stars on how valuable users consider the product to be relative to its price
raquo End-user ratings of one to five stars on how likely they are to recommend the product to others
raquo A score relative to other products in the market for the size of the productrsquos customer base
raquo A score relative to other products in the market for the number of professionals in the market who have experience with the product (eg users developers administrators)
raquo A score relative to other products in the market representing the total number of user reviews across the three Gartner web properties
raquo A score relative to other products in the market representing the average number of times per month internet users search for the product on Google
M E T H O D O L O G Y B A S I C S
40M A R C H 2 0 1 7
Markets are defined by a core set of functionality and products considered for and included in FrontRunners must offer that core set of functionality Additional related functionality can contribute to the capability score for a product To qualify for consideration in FrontRunners for a software category a product must have a minimum number of unique user-submitted product reviews across the three Gartner Digital Markets web properties softwareadvicecom capterracom and getappcomThe minimum number of reviews required per product may differ by category but will generally be between 10 and 20 unique reviews
uml
- ResMan
- Buildium
- Rent Manager
- AppFolio Property Manager
- Rentec Direct
- ProLease Lease Admin
- MRI Residential Management
- TENANT File
- Propertyware
- Property Matrix
- Condo Manager
- SimplifyEm Property Management
- Total Management
- TenantCloud
- MRI Commercial Management
- Yardi Genesissup2
- Hemlane
- Quicken Rental Property Manager
- RentPost
- TOPS [ONE]
- LandlordTracks Management Software
- Property Boulevard
- Property Manager Cloud
- TrueRent
- SKYLINE Software
- ResMan
- Buildium
- Rent Manager
- AppFolio Property Manager
- Rentec Direct
- ProLease Lease Admin
- MRI Residential Management
- TENANT File
- Propertyware
- Property Matrix
- Condo Manager
- SimplifyEm Property Management
- Total Management
- TenantCloud
- MRI Commercial Management
- Yardi Genesissup2
- Hemlane
- Quicken Rental Property Manager
- RentPost
- TOPS [ONE]
- LandlordTracks Management Software
- Property Boulevard
- Property Manager Cloud
- TrueRent
- SKYLINE Software
- Introduction
- Defining Property Management Software
- The Quadrant
- Property Management Frontrunners Index
- Runners Up
- Methodology Basics
-
M E T H O D O L O G Y B A S I C S
39M A R C H 2 0 1 7
THE VALUE SCORE IS AN OVERALL WEIGHTED AVERAGE OF SCORES INCLUDING
raquo End-user ratings of one to five stars on overall satisfaction with the product
raquo End-user ratings of one to five stars on how valuable users consider the product to be relative to its price
raquo End-user ratings of one to five stars on how likely they are to recommend the product to others
raquo A score relative to other products in the market for the size of the productrsquos customer base
raquo A score relative to other products in the market for the number of professionals in the market who have experience with the product (eg users developers administrators)
raquo A score relative to other products in the market representing the total number of user reviews across the three Gartner web properties
raquo A score relative to other products in the market representing the average number of times per month internet users search for the product on Google
M E T H O D O L O G Y B A S I C S
40M A R C H 2 0 1 7
Markets are defined by a core set of functionality and products considered for and included in FrontRunners must offer that core set of functionality Additional related functionality can contribute to the capability score for a product To qualify for consideration in FrontRunners for a software category a product must have a minimum number of unique user-submitted product reviews across the three Gartner Digital Markets web properties softwareadvicecom capterracom and getappcomThe minimum number of reviews required per product may differ by category but will generally be between 10 and 20 unique reviews
uml
- ResMan
- Buildium
- Rent Manager
- AppFolio Property Manager
- Rentec Direct
- ProLease Lease Admin
- MRI Residential Management
- TENANT File
- Propertyware
- Property Matrix
- Condo Manager
- SimplifyEm Property Management
- Total Management
- TenantCloud
- MRI Commercial Management
- Yardi Genesissup2
- Hemlane
- Quicken Rental Property Manager
- RentPost
- TOPS [ONE]
- LandlordTracks Management Software
- Property Boulevard
- Property Manager Cloud
- TrueRent
- SKYLINE Software
- ResMan
- Buildium
- Rent Manager
- AppFolio Property Manager
- Rentec Direct
- ProLease Lease Admin
- MRI Residential Management
- TENANT File
- Propertyware
- Property Matrix
- Condo Manager
- SimplifyEm Property Management
- Total Management
- TenantCloud
- MRI Commercial Management
- Yardi Genesissup2
- Hemlane
- Quicken Rental Property Manager
- RentPost
- TOPS [ONE]
- LandlordTracks Management Software
- Property Boulevard
- Property Manager Cloud
- TrueRent
- SKYLINE Software
- Introduction
- Defining Property Management Software
- The Quadrant
- Property Management Frontrunners Index
- Runners Up
- Methodology Basics
-
M E T H O D O L O G Y B A S I C S
40M A R C H 2 0 1 7
Markets are defined by a core set of functionality and products considered for and included in FrontRunners must offer that core set of functionality Additional related functionality can contribute to the capability score for a product To qualify for consideration in FrontRunners for a software category a product must have a minimum number of unique user-submitted product reviews across the three Gartner Digital Markets web properties softwareadvicecom capterracom and getappcomThe minimum number of reviews required per product may differ by category but will generally be between 10 and 20 unique reviews
uml
- ResMan
- Buildium
- Rent Manager
- AppFolio Property Manager
- Rentec Direct
- ProLease Lease Admin
- MRI Residential Management
- TENANT File
- Propertyware
- Property Matrix
- Condo Manager
- SimplifyEm Property Management
- Total Management
- TenantCloud
- MRI Commercial Management
- Yardi Genesissup2
- Hemlane
- Quicken Rental Property Manager
- RentPost
- TOPS [ONE]
- LandlordTracks Management Software
- Property Boulevard
- Property Manager Cloud
- TrueRent
- SKYLINE Software
- ResMan
- Buildium
- Rent Manager
- AppFolio Property Manager
- Rentec Direct
- ProLease Lease Admin
- MRI Residential Management
- TENANT File
- Propertyware
- Property Matrix
- Condo Manager
- SimplifyEm Property Management
- Total Management
- TenantCloud
- MRI Commercial Management
- Yardi Genesissup2
- Hemlane
- Quicken Rental Property Manager
- RentPost
- TOPS [ONE]
- LandlordTracks Management Software
- Property Boulevard
- Property Manager Cloud
- TrueRent
- SKYLINE Software
- Introduction
- Defining Property Management Software
- The Quadrant
- Property Management Frontrunners Index
- Runners Up
- Methodology Basics
-
uml
- ResMan
- Buildium
- Rent Manager
- AppFolio Property Manager
- Rentec Direct
- ProLease Lease Admin
- MRI Residential Management
- TENANT File
- Propertyware
- Property Matrix
- Condo Manager
- SimplifyEm Property Management
- Total Management
- TenantCloud
- MRI Commercial Management
- Yardi Genesissup2
- Hemlane
- Quicken Rental Property Manager
- RentPost
- TOPS [ONE]
- LandlordTracks Management Software
- Property Boulevard
- Property Manager Cloud
- TrueRent
- SKYLINE Software
- ResMan
- Buildium
- Rent Manager
- AppFolio Property Manager
- Rentec Direct
- ProLease Lease Admin
- MRI Residential Management
- TENANT File
- Propertyware
- Property Matrix
- Condo Manager
- SimplifyEm Property Management
- Total Management
- TenantCloud
- MRI Commercial Management
- Yardi Genesissup2
- Hemlane
- Quicken Rental Property Manager
- RentPost
- TOPS [ONE]
- LandlordTracks Management Software
- Property Boulevard
- Property Manager Cloud
- TrueRent
- SKYLINE Software
- Introduction
- Defining Property Management Software
- The Quadrant
- Property Management Frontrunners Index
- Runners Up
- Methodology Basics
-