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Property Management vs. Fleet Management Dr. Adlore Chaudier Director, Federal Fleet Management Consulting Mercury Associates Janet Dobbs Deputy Associate Director Asset and Transportation Management GSA June 2012

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Page 1: Property Management vs. Fleet Management Dr. Adlore Chaudier Director, Federal Fleet Management Consulting Mercury Associates Janet Dobbs Deputy Associate

Property Management

vs. Fleet Management

Dr. Adlore ChaudierDirector, Federal Fleet Management

ConsultingMercury Associates

Janet DobbsDeputy Associate Director

Asset and Transportation ManagementGSA

June 2012

Page 2: Property Management vs. Fleet Management Dr. Adlore Chaudier Director, Federal Fleet Management Consulting Mercury Associates Janet Dobbs Deputy Associate

Personal Property Laws and Authorities• P.L. 107-217 Title 40 Public Buildings, Property, and

Works• Stevenson-Wydler Technology Innovation Act of

1980• FMR Bulletin B-34, Disposal of Federal Electronic

Assets• FMR Bulletin B-27, Annual Executive Agency Reports

on Excess and Exchange/Sale Personal Property• FMR Bulletin B-26, Accountability and Stewardship

of Personal Property• FMR Bulletin B-25, Property Obtained Through the

Use of Charge Cards

Page 3: Property Management vs. Fleet Management Dr. Adlore Chaudier Director, Federal Fleet Management Consulting Mercury Associates Janet Dobbs Deputy Associate

Personal Property Management• FMR Bulletin B-26, Accountability and Stewardship

of Personal Property, requires agencies to . . .

maintain adequate inventory controls and accountability systems for property under

their control and 40 U.S.C. requires the Administrator of General Services to work

with the Comptroller General and other executive agencies to develop accounting

systems for federal property. • The term “system” includes information technology

components as well as the non-automated processes and procedures used to account for federal property.

Page 4: Property Management vs. Fleet Management Dr. Adlore Chaudier Director, Federal Fleet Management Consulting Mercury Associates Janet Dobbs Deputy Associate

Property Management Defined• Functions that deal with the

acquisition, control, protection, utilization and disposition of Government property

• Cross-Functional Management of Agency Assets– Personal Property – Real Property – Facilities

Page 5: Property Management vs. Fleet Management Dr. Adlore Chaudier Director, Federal Fleet Management Consulting Mercury Associates Janet Dobbs Deputy Associate

Personal Property Management• The spectrum of life-cycle

management tasks associated with the ownership of personal property:– Plan – Acquire– Receipt– Store– Distribute– Proper utilization and care of property– Property accounting control– Disposition of property

Page 6: Property Management vs. Fleet Management Dr. Adlore Chaudier Director, Federal Fleet Management Consulting Mercury Associates Janet Dobbs Deputy Associate

Personal Property Management

• What controls should be considered for personal property?  – Develop and implement agency guidance,

systems, standards, and procedures relative to personal property.

– Ensure that all property managers are aware of their responsibilities for accountability and control of personal property.

– Ensure that training is available for agency employees involved in the accountability and control of personal property.

– Ensure that personal property data is maintained through the asset life cycle to the disposal process.

Page 7: Property Management vs. Fleet Management Dr. Adlore Chaudier Director, Federal Fleet Management Consulting Mercury Associates Janet Dobbs Deputy Associate

Personal Property Management

• What controls should be considered for personal property?  – Perform the care and handling of personal

property.– Maintain appropriate inventory levels.– Develop and maintain accounting procedures

to prevent and detect nonuse, improper use, and unauthorized disposal or destruction.

– Ensure compatibility with agency and Federal accounting policies and standards . . .

• such as the Property Management Systems Requirements published by the Joint Financial Management Improvement Program.

Page 8: Property Management vs. Fleet Management Dr. Adlore Chaudier Director, Federal Fleet Management Consulting Mercury Associates Janet Dobbs Deputy Associate

Personal Property Management

• Personal Property Management means: you capture, analyze and use the data for decision-making

• Management means some degree of actual control over:– Who gets personal property– How much personal property– What kind of personal property– Replacement plan for and replacement of personal

property– Reassignment of personal property

• Personal Property Management is more than – the preparation of periodic reports, – assisting users with reporting requirements, – assisting in disposal of vehicles, – entering reporting data, etc.

Page 9: Property Management vs. Fleet Management Dr. Adlore Chaudier Director, Federal Fleet Management Consulting Mercury Associates Janet Dobbs Deputy Associate

Personal Property and Fleet Overlap• Motor vehicles are a form of

personal property

• Reporting metrics differ• Other differences?

Page 10: Property Management vs. Fleet Management Dr. Adlore Chaudier Director, Federal Fleet Management Consulting Mercury Associates Janet Dobbs Deputy Associate

Property and Fleet Overlap• Reporting metrics differ

– Physical Inventory – capital items– Cost per Mile by Vehicle Type – FAST– Budgeted Lease Vehicle Cost vs. Actual

Cost – Accident Costs -- Repair: Owned/GSA

Leased– Travel Logs– Utilization Management

•Annual utilization by type •Average usage

Page 11: Property Management vs. Fleet Management Dr. Adlore Chaudier Director, Federal Fleet Management Consulting Mercury Associates Janet Dobbs Deputy Associate

Property Management Metrics“What you measure is what

you get.”• Inventory of Property, Supply and

Disposal Warehouses- Equipment Losses (Number & $) - Non Federal recipient (transfer) report- Surplus & Exchange Sale and recycle

proceeds for disposal

“Fish in a barrel” for sensational reporting

Page 12: Property Management vs. Fleet Management Dr. Adlore Chaudier Director, Federal Fleet Management Consulting Mercury Associates Janet Dobbs Deputy Associate

Fleet Federal Law & Exec Orders• EPAct Compliance - # and type of

vehicles acquired vs total ordered • E.O. 13423 & 13514 Compliance

•Reduce fleet petroleum consumption by 2% annually – 2020

• Increase non-petroleum fuel consumption by 10% annually

•Use of Plug-in Hybrid Electric Vehicle

Fleet - “Everyone’s opportunity for some type of new initiative/improvement”

Page 13: Property Management vs. Fleet Management Dr. Adlore Chaudier Director, Federal Fleet Management Consulting Mercury Associates Janet Dobbs Deputy Associate

Fleet Management Responsibility•FMR 102-34.345 states that

you are responsible for: – “ . . . accounting and reporting

procedures . . . [that] will ensure accurate recording of inventory, cost, and operational data needed to manage and control motor vehicles, and will satisfy reporting requirements.”

Page 14: Property Management vs. Fleet Management Dr. Adlore Chaudier Director, Federal Fleet Management Consulting Mercury Associates Janet Dobbs Deputy Associate

Fleet Management•To manage and control, you

need: – Accounting and reporting tools and

methods, including:– FMIS

– Performance standards (metrics)

– Processes for field reporting

– Data for fleet management decision-making

Page 15: Property Management vs. Fleet Management Dr. Adlore Chaudier Director, Federal Fleet Management Consulting Mercury Associates Janet Dobbs Deputy Associate

Fleet Management

•To manage and control, you need: – Accurate inventory data

– Owned inventory correct

– VINs correct

– Data fields correct

– Information input standardized

Page 16: Property Management vs. Fleet Management Dr. Adlore Chaudier Director, Federal Fleet Management Consulting Mercury Associates Janet Dobbs Deputy Associate

Fleet Management

• To manage and control, you need: – Accurate cost data– Fuel (in-house & commercial), – Maintenance and repair (in-house &

commercial)– Up-fitting expenditures – Added wear & tear expenses – Accident expenses

Page 17: Property Management vs. Fleet Management Dr. Adlore Chaudier Director, Federal Fleet Management Consulting Mercury Associates Janet Dobbs Deputy Associate

Fleet Management•To manage and control, you

need: – Accurate operational data—

– Date put in service

– Miles

– Hours

– Direct and indirect costs

Page 18: Property Management vs. Fleet Management Dr. Adlore Chaudier Director, Federal Fleet Management Consulting Mercury Associates Janet Dobbs Deputy Associate

Fleet Management Means• You capture, analyze and use data for

decision-making for all aspects of your fleet program

• You know the true cost of the fleet and managing that cost

• Management means some degree of actual control over:– Who gets vehicles– How many vehicles– What type of vehicles– Replacement plan and replacement of vehicles– Reassignment of vehicles

Page 19: Property Management vs. Fleet Management Dr. Adlore Chaudier Director, Federal Fleet Management Consulting Mercury Associates Janet Dobbs Deputy Associate

Fleet Administration• Administration focuses on:

– Preparation of periodic reports; – Assisting user groups with entering data into GSA

Automotive;– Assisting with purchase or lease of vehicles and

equipment;– Assisting with disposal of vehicles; – Checking charge-card expenditures; – Checking fuel charges; – Obtaining and disposing of tags; – Aggregating data for reporting; – Entering FAST data.

Page 20: Property Management vs. Fleet Management Dr. Adlore Chaudier Director, Federal Fleet Management Consulting Mercury Associates Janet Dobbs Deputy Associate

FEMP Guidance• Agency Headquarters Fleet Manager

– Right-size the agency fleet to the mission– Support field fleet managers in selecting petroleum

reduction strategies – Review and approve fleet location site-specific

strategies – Consolidate individual strategies into an overall fleet

petroleum reduction strategy – Facilitate the implementation of petroleum reduction

strategies fleet wide – Monitor the performance of the agency fleet in reducing

petroleum use – Meet or exceed all applicable fleet requirements,

including agency-specific goals and requirements – Refine the strategy based on changes in fleet

characteristics and performance

Page 21: Property Management vs. Fleet Management Dr. Adlore Chaudier Director, Federal Fleet Management Consulting Mercury Associates Janet Dobbs Deputy Associate

FEMP Guidance• Agency Fleet Location Manager

– Ensure the fleet at the fleet location is right-sized to that location’s mission

– Determine the optimal petroleum reduction strategy for that location (based on evaluating the fleet characteristics and requirements at the site)

– Implement the optimal petroleum reduction strategy at the fleet location

– Monitor the performance of the fleet location in reducing petroleum use

– Ensure the fleet location is in compliance with all applicable fleet requirements

– Refine the strategy based on changes in fleet characteristics, performance, and location miss

Page 22: Property Management vs. Fleet Management Dr. Adlore Chaudier Director, Federal Fleet Management Consulting Mercury Associates Janet Dobbs Deputy Associate

Different Priorities?Headquarters

• Comply with EPACT, Exec Orders, Agency and DOE Scorecards, etc.

• Reduce Fleet Size• Alternative Fuels• FAST (what the field

submits)• Home to Work• Policies• Laws, regulations

Field

• Keep Drivers Happy• Keep Vehicles Running• Get New Vehicles• Requirements v

“Desirements”• Accidents• Vendors• Tags• Fuel• FAST• Tracking data in disparate

programs• Other jobs as assigned

Page 23: Property Management vs. Fleet Management Dr. Adlore Chaudier Director, Federal Fleet Management Consulting Mercury Associates Janet Dobbs Deputy Associate

The Field• Knowledge, experience, grade level,

responsible department/division vary.• Almost all (96%) lack formal training in fleet

management.• Local supervisors lack money or don’t see

value in fleet training.• Different individuals in different divisions

may manage vehicles and equipment.• The vehicle Fleet Manager typically is

responsible for FAST reporting.• Fleet is often a part-time duty

Page 24: Property Management vs. Fleet Management Dr. Adlore Chaudier Director, Federal Fleet Management Consulting Mercury Associates Janet Dobbs Deputy Associate

The Field• Management of light-duty owned vehicles

may be separated from management of light-duty GSA Fleet vehicles.

• Fleet Manager may be unaware of maintenance management system and its use.

• Equipment Manager may be unfamiliar with FAST reporting requirements and GSA Fleet.

• Ability to ensure compliance with fleet-related laws, regulations, and directives hindered by decentralized fleet management approach.

Page 25: Property Management vs. Fleet Management Dr. Adlore Chaudier Director, Federal Fleet Management Consulting Mercury Associates Janet Dobbs Deputy Associate

Vehicle Assignment Vehicle Acquisition

VehicleOperation

Vehicle Utilization

Mechanic Supervision

RegistrationRenewal

Enforcing Policy

Vehicle Maintenance &

Repair

Vehicle Replacement

Outsourcing

Alternative Fuels

Accident Management

Parts Procurement & Supply

FuelProcurement & Supply

Dispatching Mission &Authority

Facility Management

Motor PoolManagement

Vehicle Disposal

Operator/DriverTraining

Fleet ManagementWhere the rubber meets the road.

EFFECTIVE FLEET

MANAGEMENT

Page 26: Property Management vs. Fleet Management Dr. Adlore Chaudier Director, Federal Fleet Management Consulting Mercury Associates Janet Dobbs Deputy Associate

Fleet Manager Responsibilities

Page 27: Property Management vs. Fleet Management Dr. Adlore Chaudier Director, Federal Fleet Management Consulting Mercury Associates Janet Dobbs Deputy Associate

Property and Fleet Systems

Life Cycle of an Asset

Start Procure Asset

Receive and Add Asset to Database

Modify/Update Asset

Transfer Asset

Set Up Inventory

Scan Assets

Perform Reconciliation

Dispose

Reinstate

View Analysis & Reports

Daily Operations

Quarterly Financial System

Integration

Page 28: Property Management vs. Fleet Management Dr. Adlore Chaudier Director, Federal Fleet Management Consulting Mercury Associates Janet Dobbs Deputy Associate

Challenges• No FMIS in place• Poor inventory data on owned assets• Poor utilization data on owned assets• Lack of policy and standard operating

procedures across large organizations with geographically dispersed operations

• Belief of users that vehicles belong to them

• Inadequate training of field fleet staff• Gap between HQ (policy) and field

operations

Page 30: Property Management vs. Fleet Management Dr. Adlore Chaudier Director, Federal Fleet Management Consulting Mercury Associates Janet Dobbs Deputy Associate

Questions??

Adlore Chaudier Ph.D.MERCURY ASSOCIATES, INC

262-215-5566 (cell)[email protected]

Janet Dobbs GSA

[email protected]