C o n n e c t i o n sLeading the way in compassion and discovery.

October/November 2014 Vol. 12 Issue 5

Southeastern Ontario’s leading provider of

AGING, MENTAL HEALTH AND REHABILITATIVE CARE

Our ValuesRespect. Dignity. Compassion. Stewardship.

Our MissionTrusting in Providence and strengthened by the spirit and tradition of our Founders, the Sisters of Providence of St. Vincent de Paul, we enhance the quality of life by meeting the physical, emotional, social and spiritual needs of each person.

We work with our partners to innovate and excel in education and research.

We treat each person with respect, dignity and compassion.

What’s Inside

Sisters of Providence of St. Vincent de Paul look to future plans

Mock-up rooms provide peek into the new Providence Care Hospital

New ePR functionalities go live at Providence Care

www.providencecare.ca

info@providencecare.ca

Saudi Arabian delegation visits Providence Care

A delegation of hospital executives from Saudi Arabia visited Mental Health Services in September as part of a tour of hospitals in Ontario and Quebec. Having heard of our redevelopment project, they were interested in learning more about best practices - particularly in the design of hospitals that provide rehabilitation. While at MHS they saw the construction site of the new Providence Care Hospital and toured the mock-up rooms that represent what the new hospital will look like, once completed. Intrastructure Ontario and Ellis Don also came to Kingston for the tour.

Providence Care Connections Oct./Nov. 2014 Vol. 12 Issue 5

Sisters of Providence of St. Vincent de Paul look to future plansFor the congregation that has ministered in health care, education and social work, and

spent years advocating for society’s most vulnerable members, the coming years will carry new challenges.

The Sisters of Providence of St. Vincent de Paul have led lives of compassionate service for over 150 years, beginning their Mission work in Kingston, Ontario in 1861. Since then, they have founded hospitals and schools across Canada, Central and South America, and supported numerous other social causes, including prison and justice ministries.

Today, there are approximately 75 Sisters remaining, and their average age is over 70.

“Like many other Religious congregations in North America, we are facing a future where we know our numbers are decreasing,” says Sister Sandra Shannon, General Superior. “Because we know this trend will continue, we have decided to begin conversations about our future while we have the ability to choose our next steps.”

At their August Assembly, the Sisters of Providence initiated a formal long-range planning process that will continue through the coming months and years. The goal of the planning process will be to establish a plan for 2015-2023 that will see the Sisters make decisions about their

assets and resources. A key objective will be to ensure they are able to provide for their aging members.

“One of our first decisions will be to finalize the next steps for the property currently occupied by Providence Care’s St. Mary’s of the Lake Hospital in Kingston (in photo),” says Sister Shannon. “We expect to finalize the necessary paperwork so it can be offered for sale in 2015. St. Mary’s has been our property for more than 100 years – this, like many of the decisions ahead, is not easy. We are thankful we can trust in Providence to guide us as we move forward.”

Sister Shannon noted that the St. Mary’s property will not be transferred to

new ownership until after the hospital operations have moved in 2017, so that patient care is not impacted.

Decisions about the Sisters’ other properties and current ministries, including the Spirituality Centre and the Motherhouse in Kingston will not be made immediately. The Sisters, who are meeting again in April 2015, will consider their legacy locally, nationally and in South America, giving thought to how they can use their resources now to provide for continued benefits in the years to come.

- Jenn Goodwin Director of Communications Providence Care

“Serving with compassion, trusting in Providence,

we walk in hope.” - excerpt from the Sisters Mission Statement

To learn more about the Sisters of Providence of St. Vincent de Paul visit their website:

www.providence.ca

Providence Care Connections Oct./Nov. 2014 Vol. 12 Issue 5

While the new Providence Care Hospital is still years away from completion, patients, clients, families, staff and the public had an opportunity to preview what certain rooms will look like. On October 8 and 9, Providence Care held Open Houses inviting people to check out the mock-up rooms for the new hospital and hear a presentation on the overall design.

Staff, clients, patients, families and the community had the opportunity to experience the look, feel and function of the new hospital rather than trying to imagine the spaces by looking at a stack of architectural floor plans. The mock-up rooms include a typical inpatient bedroom; forensics mental health inpatient bedroom; medication room; care desk and isolation ante-room. Currently rooms are in various stages of completion and still under construction. Some of the mock-up spaces, like the inpatient room, will be finished to include all the details of the new hospital. Others will stay as rough mock-ups allowing users to test out the design and how it would function – without needing the final finishes.

Input from the tours was collected and, along with feedback from other user groups during the design process, is very important because in the case of what is seen in the single-patient room mock-up, will eventually be replicated in the new hospital 270 times. Already, there have been over 80 changes to the mock-up designs based on feedback.

As the design continues to be finalized, changes will be made within the mock-up spaces to reflect the design of the new hospital. The result – a new 620,000 sf hospital with 270 single inpatient rooms that will incorporate the latest technology and best-practice design elements toenhance the quality of life for our clients, patients, visitors and staff.

- Jessica Herbison Communications Officer, Redevelopment

Mock-up rooms provide a peek into the new Providence Care Hospital

Missed the mock-up tours?

Get to know a typical inpatient room at Providence Care Hospital:

� 270 single inpatient rooms to promote patient comfort and infection control

� Each inpatient room adjoins to a private, accessible washroom and shower

� Each room contains a hand-washing sink and glove dispensing unit by the door

� Rooms are equipped with a ceiling lift from the patient bed to the patient washroom and shower

� Each room has a large window, allowing natural light with views to the surrounding areas

� Patients have direct access (no stairs) to outdoor terraces or gardens on each unit, making it

easier and more accessible for those with mobility challenges

� Patients have the ability to adjust environmental controls (ex. lights, blinds, temperature) from within the room and on a bedside touchscreen

� The bedside touchscreen also provides patients access to entertainment (ex. television, internet) and patient information

� Cupboards are situated outside each room to house supplies for the caregivers

� Monitors outside each room display important and timely information for caregivers and visitors, and assist with patient/client wayfinding

Want to know more about the Providence Care Hospital?Visit: www.providencecare.ca/redevelopment

Email: info@providencecare.caCall: 613-548-5567, ext. 1335

Providence Care Connections Oct./Nov. 2014 Vol. 12 Issue 5

Connections - Published by: Providence Care Communications DepartmentEmail: clarkc@providencecare.ca Tel: 613-548-5567, ext. 5995

Providence Care implemented its’ electronic patient record (ePR) at its hospitals, first at St. Mary’s of the Lake Hospital in October 2013, and then at Mental Health Services in January of this year. Functionality implemented during this phase included Patient Registration, Lab, Radiology, Pharmacy, Provider Order Entry, Medication Administration (including intravenous medication administration), as well as some Nursing documentation. This ePR functionality has provided easier and quicker access to patient information and test results for all health care team members.

In April 2014, Providence Care formally moved ePR project team resources to create the Clinical Informatics department. Clinical Informatics is seen as the bridge between clinical practice and the technology used to support the delivery of patient/client care while enabling improved patient/client outcomes. The team’s responsibility includes ensuring that patient/client clinical care will be enhanced through optimized workflow, clinical processes and evidence-based practice related to the technology. The collaborative relationship with the application coordinators (System Supports Department) is maintained and this larger team continues to be known as the “ePR team,” working together to sustain, optimize, and maintain the clinical systems.

The Clinical Informatics team has also formalized the ePR Advisory Committees as forums/venues for discussion and engagement with physicians and front-line staff, such as nursing staff and educators.

On October 1st, evidence of ongoing enhancements to the clinical information system occurred with Nursing going live

New electronic patient record (ePR) functionalities go live at Providence Care

with further electronic documentation including an electronic treatment administration record (TAR) and additional results documentation in the Nursing Worklist. Nursing staff were quite pleased to progress to this documentation which meant the elimination of more paper documentation.

ePR Champions continue to be an integral source of ePR support for their colleagues and attended refresher sessions in preparation for the TAR and Worklist implementation.

Next steps for Nursing documentation include daily assessments of patient care (flowsheets) planned to go-live in early 2015, followed by assessments such as admission assessments and falls risk assessments. Planning for interprofessional documentation, such as progress notes, is occurring with an expected go-live by the fall of 2015.

- Brenda Luffman Advanced Practice Leader, Clinical Informatics

- Shari Brown Clinical Informatics Project Coordinator