PROVIDING BUSINESS THE TOOLS TO COMMUNICATE AND COMPETE!

Unified Communication Solutions

Business Problem

We need to be in constant contact…… Executives:

– Need to communicate effectively with staff– Need to communicate constantly with key customers– Eliminate getting bogged down by administrative tasks

Managers:– Need to increase revenue or service with less

resources (staff)– Reduce sales cycle to increase sales– Keep on top of late stage and key business

relationships to ensure you increase the percentages of proposal closures

It Isn’t Happening

Roughly ¼ of the US workforce have mobile job requirements and do not have simple access to the office (Cahners)

70% have mobile access to voice but not data or fax Less then 1 % have real time access to e-mail Access to urgent data irrelevant if it’s voice, fax or e-

mail is a requirement for mobile staff:– Executives– Senior management– Sales– Field technicians– Customer Service– Sale engineers

Comparing Access with Cost and Value….

Costs Requirements

Log in time

Availability

Driving

Laptop 2500-5000

Network access/Modem

5-10 min

Require hot spots

No

Web access

$250 PC with Internet access

5 min Business center of terminal

No

Blackberry/PDA

$1000 Special device with monthly subscription

None In coverage area

No

Telephone access

$50 Any phone or wireless cell

Less then 5 min

Any land line or cell phone

Yes – with headset

Voice Access solution

Fast easy access - any phone any time Hands Free solution for mobility and driving One application works in multiple mail

environments No internet access required for critical

access No dependencies on connection speed Limited user training - works like voice mail Low resistance from technology inept staff

Telephony OfficeLinX Unified Communication server

MS Exchange

Lotus Dominos

Novell GroupWise

IMAP4 server

Stay Connected No matter Where You Are

Stay up to date constantly in real time with SMS notification

Access your e-mail and all messages from anywhere Use any phone to connect- land line, cellular, IP

Check your inbox

Reply to all messagesRequest hard copies via faxSearch for associates

Set follow me services

Simplicity = Productivity

Works just like voice mail Can emulate users current voice mail to lower

training or fear to new technology

What Downtime?

No more no man’s land.. With a simple phone users can access all their information and:– Check e-mail– Forward, reply and respond to e-mail, voicemail & faxes– Have copies of important information faxed ahead to

your next appointment, hotel, or the office– Have office calls automatically routed to your cell phone

with follow me services– In the car, at the airport, in a shuttle or taxi, but always

on top of you critical messages

Productivity Gains….

Position

# worker

s Salary

Hourly

rate

Usage

Min/Day

One MonthUsage

OneYearUsage

TotalRecovery

Sales person 20

$ 150,000 75 10

$ 275 $3,300

$ 66,000

Executives 3

$ 200,000 100 10

$ 367 $4,404

$ 13,212

Field techs 10 $

70,000 35 10

$ 128 $1,536

$ 15,360

Knowledge workers 10

$ 50,000 25 10

$ 92 $1,104

$ 11,040

Total 43          

$ 105,612

Cost Avoidance

20 mobile users get e-mail pagers and 30 mobile users use ISP subscription (yahoo, AOL, etc.)

20 email pagers x $900 first year= 18K excluding bandwidth charges

ISP internet costs 9.95 /month= 120 year X 30 =$3600

Total Cost avoidance using Unified communications - $21,600.00

Total ROI for Your Business

2 monthsPayback in months

$ 15,000.00 Investment in 8 port

system

$127,221.00 Total Return

$105,621.00 Productivity gains

$ 21,600.00 Cost Avoidance

Unified Communication Solutions

Total ROI for Your Business