Standard Presentation

July 2007

Company Background

n Founded in 1988

n Headquartered in Philadelphia, PA with a National footprint in 12 states and 19 cities; 1200 employees

n Provides high-volume/high-performance BPO services including mailroom, lockbox, document processing, payment processing, specialized customer care services, and technical support services

n Acquired US Facilities in 2000

n Customer base includes large corporations and state and local governments

n Black Enterprise Top 100 Industrial/Service Companies for Seven Consecutive Years - Ranked #62 in 2007

A Proven 18-Year Provider1

Certifications & Recognitions

n Certified MBE with the National Minority Supplier Development Council since 1998– Local Membership in 13 States

n Black Enterprise Top 100 Industrial/Service Companies for Seven Consecutive Years

– Ranked #62 in 2007

n US Conference of Mayors Excellence Award

Experienced Partner Meeting Diversity Needs2

National Presence

Our Operations Reflect the Communities We Serve

PRWT

USF

3

PRWT Management Team

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1200 Employees86% Minority 73% Female

Management Team –Average 10 Years

100% Minority and/or Women Managed

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Products & Services

n High-volume/high-performance BPO and specialized customer care services for customers in the following markets:– Tolls (Manual and electronic)

– Parking and Photo Red-light

– Child Support Payment Processing and Electronic Benefits Transfer (EBT)/Electronic Funds Transfer

– HealthCare

– Technical Services & Consulting

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Top Contracts

Blending Policies, Procedures, People and Proprietary Technology

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Client Since S/W PlatformsNew Jersey Medicaid 2004 ConnexionDRPA/New Jersey E-ZPass 1999 VectorDRPA Tolls & Cruise Terminal 1998 TranscoreSan Francisco Parking Violations 1998 TIMS / eTIMSNew Jersey Surcharge 1996 Vision/TIMSNew York E-Z Pass 1995 VectorLos Angeles Parking Violations 1991 TIMS / eTIMSPhiladelphia Parking Violations 1988 TIMS / eTIMS

PRWT Services Provided

2Image Review

4Technical Services

3Walk-in Center

7Scanning

1Tag Distribution

1Warehouse Management

2Research

9Lockbox/Payment Processing

8Call Center

4Data Entry

8Mailroom

# ClientsServices

Processed $1.0 Billion in PaymentsMeeting Rigorous Performance/Quality Standards

7

USF Maintains a Top Secret Security Clearance

US Facilities Products & Services

n Professional facilities management and maintenance services focusing on complex and highly secure maintenance and management projects– Building Operations and Maintenance

– Navigation Locks and Drawbridge Operations

– Custodial and Related Services

– Specialized Equipment Operation and Maintenance

– Electronic Security System Maintenance

– Roads and Grounds Maintenance

– Security and Armed Guard Services

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USF Managed Facilities: 4.0 million sq. ft.

Market segments include Federal, Municipal, Corrections, and Social Services

City of Philadelphia TRIPLEX(1.4 million sq. ft.)

Curran-Fromhold/RiversideCorrectional Facilities

(1.1 million sq. ft.)

Social Security Administration Mid-Atlantic Service Center

(570,500 sq. ft.)

Virginia Department of Transportation

(11 Moveable Bridges)

DC Unified Communication Center

(127,000 sq. ft.)

Thurgood Marshall Federal Judiciary Building(1.0 million sq. ft.)

U.S. Army Corps of Engineers Atlantic

Intracoastal Waterway(73 miles)

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A Proven BPO & Facilities Mgmt. Provider

PRWT Processesn 20 million mail items

n 3.6 million inbound calls

n 4.4 million data entry items

n 13.8 million items scanned

n 7 million images reviewed

n $1.0 billion payments

n $30 million tolls collected

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USF Maintainsn 4.0 million square feet

n 48 buildings

n 10 bridges

Why PRWT?

ü Cost effective BPO manpower and management

ü Successful use of multiple technology platforms • eTIMS, Vector, Statewide Child Support Systems & Multiple

ACDs/Switches

ü MBE requirements • Certified MBE - National Minority Supplier Development Council

• Black Enterprise Top 100 Industrial/Service Companies

ü Proven high volume BPO provider

Committed to Service Excellence

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Thank YouCustomer Care Center

Scanning and Indexing

Toll Collections

Lockbox