psl training 2012
TRANSCRIPT
-
8/3/2019 PSL Training 2012
1/11
Training ProgrammeCourses 2012
PRACTICE SOLUTIONS
Supporting positive outcomes
in health and social care
www.practicesolutions-ltd.co.uk
-
8/3/2019 PSL Training 2012
2/11
Practice Solutions
Keeping pace with rapidly changing legislation, customer
expectation and best practice is an unremitting challenge or all
employers in the health and social care world. Practice Solutions
has built a reputation or high quality, innovative learning which
is exible and responsive to customer need.
Our training is participatory and based on relevant content and
case studies, so that participants are able to relate their learning
to practice issues. We have ound that this approach is extremelyeective when engaging with learners. All delegates receive a
course certifcate, which we encourage participants to add to their
CPD portolio.
We are aware that every organisation has dierent needs and
challenges, so we work with our clients to develop programmes
that suit their exact requirements.
How we can help you
Our training solutions can:
Provide bespoke training tailored to suit your organisations
specifc needs and challenges.
Deliver exible, cost-eective and convenient learning to youand your sta.
Supply you with training that is documented by a certifcate
and supports your workorce development plan.
As a result o some interesting collaborations with
our colleagues, we have a number o new courses
available within our training portolio or 2012. We hope that you
will fnd these workshops benefcial to the learning and development
o your sta, however, i you have any urther suggestions or new
programmes, please dont hesitate to get in touch.
Mental Health Legislation page 6
Drug and Alcohol Awareness page 6
Dual Diagnosis page 6
Personality Disorder page 6
Psychosis page 6
Depression page 6
Supervision and Appraisal Skills page 8
Medication Awareness and Administration page 8
Respect and Dignity in Social Care page 8
Coaching and Mentoring page 9
Shaping Future Legislation page 9
Teambuilding Boulders Climbing Experience page 10
Training Programme 2012
We endeavour to ensure our training reects our customers specifc requirements. We do that by activelylistening and responding to their specifed outcomes.
2
New courses or 2012 NEWcourses
-
8/3/2019 PSL Training 2012
3/11
Overview
Safeguarding
SafeguardingVulnerableAdultsUnderstandingtheBasics
(POVALevel1)
SafeguardingVulnerableAdultsRecognisingandPreventing
theAbuseofVulnerablePeople(POVALevel2) SafeguardingVulnerableAdultsAssessingandInvestigating
Abuse(POVALevel3)
ManagingtoProtect(POVALevel4)
SafeguardingVulnerableAdultsandChildrenChairingand
Minute Writing Skills
TraintheTrainerSafeguardingVulnerableAdultsorChildren
and Young People
EverybodysBusinessChildProtection
Mental Capacity
MentalCapacityAct2005forProvidersofSocialandHealth
Care Service
MentalCapacityAct2005 DeprivationofLibertySafeguards(DOLS)
Mental Health
UnderstandingtheMentalHealthAct2007Implications
or day-to-day practice
RiskAssessmentandManagementinMentalHealthCare
APerson-CentredApproachtoWorkingwithPeoplewho
have Dementia
MentalHealthinLaterLife
MentalHealthLegislation
DrugsandAlcoholAwareness
DualDiagnosis PersonalityDisorder
Psychosis
Depression
Assessment & Care Management
HumanRightsandCommunityCare
TheLawandCommunityCare
Eligibility,RiskandCommunityCareFairAccesstoCareServices
RiskAssessmentIndependenceandChoice ResultsBasedAccountabilityUsingRBAasaneffectivebasisfor
the Commissioning o Services and eective Business Planning
ImprovingOutcomesforServiceUsers
OutcomesFocussedAssessment
SupervisionandAppraisalSkills
MedicationAwarenessandAdministration
RespectandDignityinSocialCare
Processes
LegislationUpdateDataprotection,freedomofinformation,
Human Rights and Disability Discrimination
GoodPracticeinRecordingInformation
BudgetingforPractitioners ExcellenceandImprovingPerformance
CoachingandMentoring
ShapingFutureLegislation
Digital Media & Teambuilding
TeambuildingFilminaday
TeambuildingCreativethinking
TeambuildingBouldersClimbingExperience
UsingFlipVideoCameras
AspectsofSocialMedia
3
Open access training programmePractice Solutions oer a series o open seminars or organisations who wish to access up-to-
date and inormative events that will beneft the proessional development o their sta and
quality o service delivery. Each session is unique and designed to inorm and raise awarenesso key issues aecting the health and social care sector.
For more inormation on any o the above courses or to discuss your training
requirements, please contact Beth Miles on 01443 742384 or email us at
Training Programme 2012
-
8/3/2019 PSL Training 2012
4/11
Saeguarding
Safeguarding Vulnerable Adults Understanding the Basics(POVA Level 1)
Duration: Hal-day
This workshop, intended or social and healthcare providers,
explains the policies and procedures underpinning an interagency
approach to assessment and non-criminal investigation
o abuse. The workshop explores, through the medium o
presentation, discussion and case scenarios, the identifcation and
implementation o an eective saeguarding plan that aims to
prevent abuse.
Safeguarding Vulnerable Adults Recognising and Preventingthe Abuse of Vulnerable People (POVA Level 2)
Duration: One day
This workshop is intended or all workers coming into contact with
vulnerable people. The workshop aims to raise awareness o the
diering orms o abuse and explain the indicators that can occur.
The programme will equip individuals with the basic knowledge
and confdence to act appropriately i they are concerned about
possibility o abuse within the context o their work.
Safeguarding Vulnerable Adults Assessing and Investigating
Abuse (POVA Level 3)
Duration: Two days
This workshop is aimed at social work and healthcare managers,
communitycaremanagers(nurses/socialworkers),policeofcers,
CPS,psychologicalservicesandregulators.Itusespresentation,
paper-eed exercises and discussion to explore the respective roles
o statutory agencies in protecting and saeguarding vulnerable
adults. Delegates should ideally have attended a level 2 protection
o vulnerable adults awareness raising workshop, or similar.
Managing to Protect (POVA Level 4)Duration: One day
This workshop is designed or participants, who work with strategic
managers rom health, housing, social care, police and regulators/
inspection bodies, to explore joint agency responsibilities and a
team approach to prevention, protection and detection o abuse to
vulnerableadults.Itdenesresponsibilitiesandexplainsthelinks
between investigation, decision making and action.
Safeguarding Vulnerable Adults and Children Chairing and
Minute Writing Skills
Duration: One day
This workshop is or those who have responsibility or chairing
and producing accurate minutes o strategy meetings or case
conerences. The workshop uses practical exercises and role-play
as a means o helping participants to produce an accurate and
timely record o an agreed protection plan.
Train the Trainer Safeguarding Vulnerable Adults or Children
and Young People
Duration: Three days
This programme has been designed to provide support, and develop
the knowledge and confdence o nominated trainers who are
responsible or the delivery o specifc saeguarding programmes
thatfocusonVulnerableadultsorChildrenandYoungPeople.The
course is interactive and has a clearly defned structure. The principles
o adult learning and practical activities will be integrated with
discussion and reection. Participants will be expected to contribute
to practical activities and presentations within small groups.
Everybodys Business Child protection
Duration: Hal day
This workshop provides up-to-date inormation, which enables those
working with children and young people, to identiy and respond
appropriately to concerns about child saety and well-being.
Training Programme 2012 4
The trainer knew his subject well and explained
it clearly. He allowed our opinions to be heard. I
would defnitely recommend it to my colleagues.
Safeguarding Vulnerable Adults, POVA Level 1
-
8/3/2019 PSL Training 2012
5/11
Mental Capacity
Mental Capacity Act 2005 for Providers of Social and HealthCare Service
Duration: One day
This workshop is or all providers in the health and social care
sector. The workshop explores the history o decision-making and
consent in relation to those who have, in the past, appeared to
lackcapacity.Itexplainstheprotectionavailabletothosewholack
capacity and explains statutory protection available to those who
act without consent or someone who, ater assessment, appears
to lack capacity.
Mental Capacity Act 2005
Duration: Two days
This workshop is or social work and healthcare managers,
communitycaremanagers(nurses/socialworkers),policeofcers,
psychologicalservicesandregulators.Itaimstofamiliarisethose
working with people with reduced capacity with the requirements
oftheMCA2005andaccompanyingCodeofPractice.Ituses
presentation, paper-eed exercises and discussion to explore the
roles o individual proessionals sustaining the rights o individuals
to make their own decisions.
Deprivation of Liberty SafeguardsDuration: One day
This workshop is aimed at social work and healthcare managers,
communitycaremanagers(nurses/socialworkers)andservice
providers involved in the provision o residential or nursing home
care. The workshop, using a human rights based approach, explains
the background and legal basis or saeguarding the rights o
vulnerable adults, lacking capacity, who may be deprived o their
liberty. The workshop uses case studies and discussion to explore
deprivation o liberty. Practical exercises are used to examine the
assessment process which may lead to authorised deprivation o
liberty.
5Training Programme 2012
I have defnitely gained confdence and have ound
this course to be very useul and clearly applied
to practice. Very good use o case studies. Clearly
explained and a good practical approach.
Mental Capacity Act 2005
-
8/3/2019 PSL Training 2012
6/11
Mental Health
Understanding the Mental Health Act 2007 Implicationsfor day-to-day practice
Duration: One day
This workshop is or direct care providers and service managers in
health and social care settings. The workshop explores the major
changesintheMentalHealthAct2007andtheimplicationsfor
everyday practice, in particular the roles and responsibil ities o
individualprofessionals.Itusespresentation,paper-feedexercises
and discussion to explore the roles o individual proessionals.
Risk Assessment and Management in Mental Health Care
Duration: One day
This workshop is or social work and healthcare managers,
communitycaremanagers(nurses/socialworkers)andservice
providers involved in the delivery o mental health services. The
workshop promotes the benefts o planned risk-taking, and at
the same time reduce the potential or negative events resulting
rom behaviours associated with this vulnerable group o people,
including violence, sel-harm and neglect.
A Person Centred Approach to Working with People who have
Dementia
Duration: One day
Intendedfordirectcareproviders,servicemanagersandfrontline
workers, this workshop provides an insight into what the experience
o dementia might be like and an introduction to person centred
care.Itaimstoprovideabasicunderstandingofdementia,explore
generalised behaviour and demonstrate the value o teamwork in
support o dementia suerers and their carers.
Mental Health in Later Life
Duration: One day
This workshop is or social services, health and independent
provider sta. The aim o the workshop is to explore the specifc
mental health problems o older adults and to equip practitioners
in mainstream, non-specialist settings with the knowledge and
skills to think creatively about how to support this specifc group.
Mental Health Legislation
Duration: One day
This programme has been designed to ocus on the provisions o
thenewMentalHealthmeasure.Itexplorestheimplementation
o the measure regarding patients, advocates, LHBs and local
authorities and outlines practical solutions or organisations acing
the new responsibilities and ensuring that they have the right tools
and knowledge to eectively deliver change.
Drugs and Alcohol AwarenessDuration: One day
This workshop aims to provide an understanding o the nature and
psychology o substance abuse and knowledge o those substances
commonly abused. We explore the nature o alcohol and other
abuse substances and the signs and symptoms that may indicate
abuse is taking place and raise awareness o the eect that their
own attitudes may have on others.
Dual Diagnosis
Duration: One day
This workshop aims to provide an understanding o the nature o
co-morbid substance abuse and mental illness and the needs o
individuals with that dual diagnosis and appreciate the clinical,
psychologicalandsocialneedsofthisclientgroup.Italsoexplains
the possible interventions that may be eective with this client
group.
Personality Disorder
Duration: One day
This workshop aims to provide an understanding o the natureo Personality Disorder and the controversy surrounding this
diagnosis.Itexploresthenatureofpersonalitydisorderandthe
various dierent orms o it and what may go wrong in individual
lives.Itconsidersdifferentinterventionsthatmaybeeffectiveboth
or clients, carers and clinical sta who may be involved.
Psychosis
Duration: One day
This workshop aims to provide an understanding o the nature
and causes o Psychosis and the difculties experienced by those
affected.Itexploresthemajorpsychoticillnesses,theirsymptomsand treatment interventions.
Depression
Duration: One day
This workshop aims to provide an understanding o the nature
and causes o depression and the difculties experienced by those
affected.Itexploresthedifferenttypesofmooddisordersand
treatment interventions.
6Training Programme 2012
-
8/3/2019 PSL Training 2012
7/11
Assessment and Care Management
Human Rights and Community CareDuration: One day
This workshop is or social work and healthcare managers
with responsibility or assessing the level o need and making
arrangements or the appropriate provision o support. The
workshop examines the key elements and reasons or legislation
in relation to human rights and the links between that and
communitycare.Itusesarangeoftechniquestoexplorethe
impact o legislation on individual roles and how human rights
may be protected.
The Law and Community Care
Duration: One day
This workshop is aimed at social work and healthcare managers
andcommunitycaremanagers(nurses/socialworkers),including
those with responsibility or assessing the level o need and making
arrangements or appropriate provision. The workshop provides
a comprehensive overview o community care law (legislation,
guidanceandcaselaw)thatrelatestotheassessmentofneed,
provision o community care services and arrangements charging.
Itexaminesthedutiesandpowersofstatutoryagenciesinrelation
to individual citizens and the right to services.
Eligibility, Risk and Community Care Fair Access to Care
Services (FACS)
Duration: One day
This workshop is or social work and healthcare managers with
responsibility or assessing risks to independence and determining
the extent o risk and the allocation o resources. The workshop
examines the concepts behind FACS including risk ranking and
therationingofresources.Itexplainstheimportanceofservice
user involvement and seeks to ensure that the application o local
eligibility criteria is air.
Risk Assessment Independence and ChoiceDuration: One day
This workshop is or social work and healthcare practitioners and
managers with responsibility or assessing risk and supporting
individuals who exercise choice in relation to decisions about how
they wish to live their lives. This workshop explains the relationship
between choice and risk and enables practitioners to arrive at
a balanced approach to risk so individual human rights are not
compromised.
Results Based Accountability (RBA)
Using RBA as an effective basis for the commissioning of servicesand effective business planning
Duration: One day
This workshop demonstrates the benefts o a Results Based
Accountability approach to the delivery o high quality, cost
effectiveservices.ItexplainshowRBAcanbeusedtoinform
the service commissioning process, lists possible outcomes in
relation to service delivery and identifes the evidence necessary
to measure perormance. The workshop also explores how an RBA
approach that evidences perormance can assist completion o
thenewlyintroducedCCISWselfassessmentquestionnaireand
demonstrates how an RBA approach inorms eective businessplanning and perormance management.
Training Programme 2012 7
This workshop has helped to clariy the useulness
o the FACS matrix and how it can be used to
demonstrate the level o assessment.
Eligibility, Risk and Community Care (FACS)
-
8/3/2019 PSL Training 2012
8/11
Assessment and Care Management
Training Programme 2012 8
Improving Outcomes for Service Users
Duration: One day
This workshop is aimed at social work and healthcare managers,
communitycaremanagersandserviceproviders.Itexploresthe
links between social care assessment, individual planning, results-
based practice and quality. Traditionally assessors have rarely linked
assessment with the desired outcomes expressed by individual
service users. Failure to link these two elements has oten resulted
in service plans which are more concerned with outputs rather
than outcomes. This workshop is about listening and responding
appropriately and linking activity with desired outcomes.
Outcomes Focused Assessment
Duration: One day
This workshop is intended or practitioners with responsibility
or assessing the level o need and making arrangements or
the appropriate provision o support. This workshop applies the
principles o outcome planning and integrates an outcomesapproach within the Assessment Process.
Supervision and Appraisal Skills
Duration: One day
This workshop aims to provide skills necessary to conduct eective
staffsupervisionandappraisals.Itwillhighlighttheimportanceof
adequate supervision and appraisal structures in sta development
and give individuals the tools, techniques and confdence to
conduct supervision and appraisals.
Medication Awareness and Administration
Duration: One day
This workshop aims to provide an understanding o the importance
and role o medicine and the necessity to administer it only in
accordancewithinlegislativeandpolicyguidelines.Itexplores
the necessity to treat all medicine with respect and to gain
a knowledge o dierent types, eects and uses o a range o
medicines. The workshop also explains the principles o medication
administration and the legal ramework surrounding it.
Respect and Dignity in Social Care
Duration: One day and a work-day assessment
This workshop seeks to develop the practical skills to ensure that
sta have the knowledge and awareness o how to communicate
with dignity and respect to service users and their amilies, as well
as colleagues. Participants will gain a raised awareness o how their
attitude can aect how people communicate around them.
The trainer was very engaging and gave a clear explanation o the process and concepts.Improving Outcomes for Service Users
This workshop has given me a better understanding
o what we are trying to achieve and how to
achieve it.
Outcome Focused Assessment
-
8/3/2019 PSL Training 2012
9/11
Processes
Legislation Update Data Protection, Freedom of Information,Human Rights and Disability Discrimination
Duration: One day
This workshop is intended or social work and healthcare managers,
communitycaremanagers(nurses/socialworkers)andservice
providers. The workshop updates current practice by exploring
thedifferencebetweenprivacyandcondentiality.Itexplainsthe
measures necessary to saeguard and protect sensitive inormation
and details the circumstances in which it is lawul to share
informationwithoutconsent.Inaddition,theworkshopexamines
reedom o inormation in relation to an open society and the
protection o individual rights.
Good Practice in Recording Information
Duration: One day
This workshop is aimed at social work practitioners. The programme
examines legislation and good practice guidance, issued by the
Regulators and Policy Makers in relation to eective recording
practice.Itexploresthereasonsforeffectiverecordingandthe
benefts or the service user and the service provider in ensuring
consistentdeliveryofhighqualityservices.Italsoexplainsthe
importance o accurate recording to evidence deensible decisions.
Budgeting for Practitioners
Duration: One day
This workshop is or ront-line managers involved in the delivery
o social care services. The workshop seeks to build confdence
and understanding o fnancial processes and aims to ensure
those responsible or budgetary control understand what is
expected o them.
Excellence and Improving PerformanceDuration: One day
Thisworkshopisforsocialworkandhealthcaremanagers.It
explores the role o legislation, policy and procedures in the
delivery o quality customer-ocused services.
Coaching and Mentoring
Duration: One day
This program has been designed as a basic introduction or
managers or supervisors who are responsible or developing
teams in the context o social care delivery and then providing
on-going coaching and mentoring in the workplace. Coaching
skill development encompasses several competencies: how to
teach skills, conduct skill practice, coach and mentor on-the-job
perormance, and reect on practice with positive eect. A basic
introduction to each o these competencies will be explored
within the programme.
Shaping Future Legislation
Duration: Hal-day
This workshop explores ways in which the sector can inuenceuture legislation and discusses how Wales can beneft rom the
construction o good laws based on evidence and constructive
engagement. Our associate Jonathan Morgan has spent 12 years
at the heart o the Assemblys decision making process and is
passionate about ensuring that organisations have the right tools
and knowledge to eectively deliver change.
9Training Programme 2012
Heightened awareness o budgets especially when
care planning can be quite a dry subject but case
studies and discussion brought the subject to lie.
Budgeting for Practitioners
-
8/3/2019 PSL Training 2012
10/11
Digital Media & Teambuilding
Teambuilding Film in a day
Duration: One day
The aim o this workshop is to train and work with a nominated
production team on a specifc project, within a specifc timerame,
inalocationawayfromtheirusualenvironment.Itenables
participants to learn new skills and explore alternative ways o
working and engaging with others. The process o creating digital
video is a great way o developing and improving skills, such ascommunication, sel esteem, confdence and time management.
Teambuilding Creative Thinking
Duration: One day
The aim o this workshop is to enable participants to explore work-
based issues in a creative and un environment. Each workshop is
designed to ensure that the expectations and desired outcomes or
the team are met.
Teambuilding Boulders Climbing ExperienceDuration: One day
Workshops at Boulders indoor climbing centre are tailored to ocus
on achieving specifc training objectives such as; team building,
leadership, planning, communication or simply some team time un
or reward day. The challenges encourage a can do attitude and
very oten result in surprising personal perormances as individuals
are encouraged and supported as they go beyond their natural
comort and limits.
The workshops can also be combined with elements o specifc
practice-based learning taken rom any o the Practice Solutions
trainingprogrammeslistedinthisbrochureormappedagainstILMskill sets or Key Skills.
Using Flip Video Cameras
Duration: One day
This workshop is aimed at teams or groups o proessionals needing
to develop new ways o working and engaging with service users. A
practical development day that aims to explore why and how Flip
video cameras might be used by an organisation as an accessible
tool or service user engagement and person-centred planning. The
workshop is un, practical and highly interactive. Our acilitators workwith participants to develop the skills, knowledge and confdence
that will be required when using the Flip camera within the context
o their work.
Aspects of Social Media
Duration: One day
This workshop is or anyone working in Health and Social Care
who would like to gain an understanding o how Social Media
mightbeusedeffectivelywithinthesector.Itwillgiveparticipants
the opportunity to gain practical experience o using Social
MediaplatformssuchasTwitterandBlogsites.Itwillalsoexplorehow to measure and evaluate the eectiveness o its use within
an organisation. Our workshop aims to suit delegates who are
confdent in using a computer and the internet.
10Training Programme 2012
-
8/3/2019 PSL Training 2012
11/11
Practice Solutions Ltd
Ty Antur
Navigation ParkAbercynon
CF454SN
T:01443742384
www.practicesolutions-ltd.co.uk
PRACTICE SOLUTIONS
Supporting positive outcomes
in health and social care