PULMAN: Public Libraries Mobilising Advanced Networks

European Commission5th RTD programme

Information Society Technologies (IST)

May 2001- May 2003

Jan Van Vaerenbergh

PULMAN

Project Co-ordinator

e-Europe : Creating an Information Society for All

You can teach an old continent new tricksStrategic goal to become “the world’s most dynamic and

competitive knowledge-based economy”• innovative business environment

– single internal market, broadband infrastructure, private investment, boost productivity, create new jobs

• modern public services– e-government, e-health, e-commerce, e-learning

• e-inclusion– digital skills, lifelong learning, special needs, access in remote

areas, promoting cultural & linguistic diversity

• secure & fast broadband infrastructure

e-Europe action plan

Priorities for 2005Erkki Liikanen, Information Society Commissioner:

• promote attractive content for all Europeans• provide public services online• pursue digital inclusiveness for European

citizens• promote faster broadband Internet• ensure trust and confidence in cyberspace

Public Libraries and e-Europe

• physical focus, local presence• knowledge of user requirements• librarians have or can develop the necessary skills• tradition of supporting access to information• provide global resources in a local setting• very large existing usage (c 120 million library users) • progress in many EU countries in:

– complementing book-based services with digital services– reinforcing the educational role of librarian guidance– pooling internet-based experience and resources – providing citizens with hands-on access

PULMAN Objectives and Scope

• strengthen performance, help achieve potential of public libraries – new economic, social and cultural roles– emerging e-Europe agenda

• exchange knowledge and experience – extend good practice

• promote new innovative digital services and centres of best practice

• develop cross-sectoral agenda for local services

The PULMAN Network

PULMAN Countries

Spread strategic initiatives across Europe

26 EU/EEA member & candidate countries:

Austria Italy Latvia Slovak Rep Belgium France Portugal SloveniaBulgaria Germany Lithuania SpainCzech Rep Greece Luxembourg SwedenDenmark Hungary Netherlands UKEstonia Ireland NorwayFinland Poland Romania

PULMAN-XT

June 2002-September 2003

Plus 11 new countries: EU neighbours– Albania, Belarus, Bosnia Herzegovina– Croatia– Macedonia– Moldova– Russia (partner)– Turkey (partner)– Ukraine– Yugoslavia (Serbia and Montenegro)

PULMAN Target Audiences

PULMAN

Practitioners

Policymakers

Local cultural services (Museums and archives)

How does PULMAN operate (1)?

• Guidelines on digital services– ‘state of the art examples of good practice in innovative public

library services’• 36 national workshops (autumn 2002)

– launch guidelines, develop public library strategies, cross-domain agenda

• consensus-building at European level– contact with key organisations/associations/projects– cross-domain workshop– Virtual Advisory Board

• policy conference, Oeiras, Portugal, 13/14 March 2003– focus on how services can best be delivered at local level– manifesto e.g. Copenhagen Declaration 1999 (PUBLICA)

How does PULMAN operate (2)?

– PULMANWeb www.pulmanweb.org – Country profiles– PulmanExpress newsletter– Registry of distance learning materials– Links– …and the PULMAN guidelines

• training courses – 30 public library managers at EU centres of excellence

The Human Network

C O N T R A C T P A R T N E R SM a n a ge m e n t C o m m itte e +

A q u ita in e / A arh u s / B rem en / V eria / D u b lin /A m it ié / O ls z tyn / C lu j / M M U (M an ch es te r) / F O R C E / IA M L

E U C O U N T R IE SC o n tra c t P a rtn e rs +

A u s tria / L u xem b ou rg / N e th erlan d sN orw ay / S w ed en / S p a in

C A N D ID A T E C O U N T R IE SB u lg aria / C zec h R ep u b lic / E s ton ia

H u n g ary / L a tvia / L ith u an ia / S lovak R ep u b lic

C O U N T R Y C O -O R D IN A T O R S

M A N A G E M E N T C O M M IT T E EC o o rd in a tio n T e a m +

H e ls in k i / E ss ex / E b lid a / O e irasL ju b ljan a

V IR T U A L A D V IS O R Y B O A R DC h ris B a tt, A d o lf K n o ll, W a lte r K och , R im a K u p ryte ,

N orm a M cD erm ott, A n d reas M ittrow an n , K lau s R e in h ard t,R os s S h im m on , Jen s Th orh au g e , M ª Jos é M ou ra

C O O R D IN A T IO N T E A MA n tw erp / M D R

Country Co-ordinators

• organise support groups of active people• lobby and energise

– policy makers, practitioners, cross-domain

• organise national workshops• supply country information• ensure participation in policy conference• translate and disseminate guidelines • identify trainees, etc.

The PULMAN Guidelines

• First edition available on PULMANWeb – 3 sections: social policy, management issues, technical

policy

– 1 page summary of each guideline

– links to examples of good practice from each guideline

– 180 pages - navigable web document

• translated into 25+ languages

• process of open review until December 2002 • Second edition before policy conference 2003

The PULMAN GuidelinesSection 1- Social Policy

• social inclusion/e-inclusion

• e-government

• services for children and schools

• services supporting education in adult life (lifelong learning)

• support for business and the economy

• access to cultural content

The PULMAN GuidelinesSection 2 - Management

• performance measures and evaluation

• funding and financing

• co-operation and partnership

• copyright issues

The PULMAN GuidelinesSection 3 - Technical

• digitisation policies & practice• delivering multimedia services• developments in integrated library systems• new delivery channels e.g. mobile services, WAP• resource description, discovery and retrieval• tailoring services to individuals/citizen interaction • Multi-lingual issues

e.g. character sets

Future Vision

• building sustainable services from PULMAN• broader local services network to deliver e-Europe

– more support for museums and archives at local/regional level

– synergies with other ‘cultural’ actions e.g. TRIS, EVAN, CULTIVATE etc.

– employment, learning, e-inclusion, content/applications– benchmarking, excellence, consensus on priorities– interaction with schools, economic sector (e.g. cultural

tourism)• deliver real ‘web services’• encourage wider take-up• enlargement and international co-operation

URLs

e-Europe initiative

http://europa.eu.int/information_society/eeurope/action_plan/index_en.htm

European Commission IST programme

http://www.cordis.lu/ist/

PULMANWeb

http://www.pulmanweb.org/

PULMAN

Thank you for listening!Merci pour votre attention!

Vielen Dank für Ihre Aufmerksamkeit!

спосибо за внимание!Muchas gracias por su atención!