pvh2010 09-28 apollon - sme living lab experience
TRANSCRIPT
Why is an SME interested in European Living Labs ?dr. ir. Piet Verhoeve
Overview
• The company Televic• Healthcare producs• What do we do in the living lab• Why Apollon project participation?• Experiences so far
Televic
Care EnvironmentSafety
Comfort
Televic Healthcare market
Organisation
Doctors
Patients NursesCommunication
Products (anno 1956)
Products Today
• Communication additional to the alarming
• Follow up & support nurses
Xtramira
VideoTelephony
TeleMetering
PersonalAlarm
System +
Concept of solution & business
CoachCare
UserSocial
lifeUser
Socialcalls
HomeControl
GPHospital Home
Monitor
MedicalCare
CallCentre
Emer-gency
User Security
A view on reality• In your living room
– Set top box, connected toyour television & broadband
Demo at living lab booth
What do we do in the living lab ?
• Technical testing on live scale networks• Evaluating user response to the product• Validating introduction models
– What is important for different stakeholders ?– Which features & scenarios
• Real– Care organisation– Users– Home situations– Care needs
In use in living lab Kortrijk
User results in Kortrijk
Why Apollon project participation?
• Initially– Evaluation in new surroundings– Validating new technical surcumstances– Exploration of new market (Finland)– Supporting local belgian academic partner– Helping belgian living lab to European level
Experiences so far
• Two step process– Explain to living lab partner– Explain to actual customer in Helsinki
• Actually doing the tranfer – Need for more formal (tech) checklists
• New care market situation– Challenging situations to explain product– Validation of business model
• Different players, similar roles !• Example: public – private organisation
Experiences so far
• Finnish is difficult language– Translation exercise is not easy
• Need to visit customer in Helsinki to build trust relationship (small
SME?)• Living in centre of Europe
– Direct flights, but still high threshold (time)• Organising video conferencing is tedious
– Additional facilitating role for living labs ?
Overal conclusion so far
Company introduction