q1 what functions do your applications perform? select all ......adhearsion usage survey v2 1 / 23...
TRANSCRIPT
AdhearsionUsageSurveyv2
1/23
33.33% 5
73.33% 11
40% 6
80% 12
40% 6
13.33% 2
26.67% 4
66.67% 10
33.33% 5
80% 12
26.67% 4
Q1Whatfunctionsdoyourapplicationsperform?Selectallthatapply.
Answered:15 Skipped:0
StaticIVR
DynamicIVR
Callqueueing
Indiv idualoutbound...
Massoutboundcalling...
Callscreening
Simplerouting(hard-coded...
Dynamicrouting...
Screenpops
Callrecording(monitoring...
Voicemail
0% 20% 40% 60% 80% 100%
AnswerChoices Responses
Static IVR
DynamicIVR
Callqueueing
Individualoutboundcall ing(c lick2call,etc)
Massoutboundcall ing(Predictivediall ing,etc)
Callscreening
Simplerouting(hard-codedrules)
Dynamicrouting(databasequeries,devicestatus,etc)
Screenpops
Callrecording(monitoringpurposes,etc)
Voicemail
AdhearsionUsageSurveyv2
2/23
TotalRespondents:15
# Other(pleasespecify) Date
1 Blacklists,calender 2/1/20143:17AM
2 WebServiceforAsterisk 1/22/20142:29PM
AdhearsionUsageSurveyv2
3/23
45.45% 5
54.55% 6
9.09% 1
36.36% 4
Q2Whatcore-candidatefeaturesaremostimportanttoyou?Selectallthatapply.
Answered:11 Skipped:4
TotalRespondents:11
# Other(pleasespecify) Date
1 Agentqueueshandling 2/27/201411:56AM
Internationalization(both...
MixerAPI(lowlevel,used...
ImprovedIM/SMSsupport
DeclarativeIVR...
0% 20% 40% 60% 80% 100%
AnswerChoices Responses
Internationalization(bothaudiofi leandTTS)
MixerAPI(lowlevel,usedtobuildaconferencingapplication)
ImprovedIM/SMSsupport
DeclarativeIVRbuilding-blocks
AdhearsionUsageSurveyv2
4/23
35.71% 5
92.86% 13
78.57% 11
42.86% 6
92.86% 13
42.86% 6
Q3WhatdoyouthinkisthebestelementaboutAdhearsion?Selectallthatapply.
Answered:14 Skipped:1
TotalRespondents:14
# Other(pleasespecify) Date
1 It'sinternaldesign 1/23/20149:36AM
2 Thesystemarchitectureandcodebaseisfantastic 1/22/201411:51PM
Documentation
Supportivecommunity
It’sfree!
Cross-VoIP-platformsupport
IntegrationwithRuby...
Reusableplugins
0% 20% 40% 60% 80% 100%
AnswerChoices Responses
Documentation
Supportivecommunity
It’sfree!
Cross-VoIP-platformsupport
IntegrationwithRubyecosystem
Reusableplugins
AdhearsionUsageSurveyv2
5/23
37.50% 3
37.50% 3
25% 2
25% 2
25% 2
Q4WhatdoyouthinkistheworstelementaboutAdhearsion?Selectallthatapply.
Answered:8 Skipped:7
TotalRespondents:8
# Other(pleasespecify) Date
1 Performance(whichisactuallygreatonJRuby,butJRubyishardertomanage/warm-up) 1/30/20144:24PM
Documentation
Quantityoffeatures
APIclarity
Performance
Lackofhigh-level...
0% 20% 40% 60% 80% 100%
AnswerChoices Responses
Documentation
Quantityoffeatures
APIc larity
Performance
Lackofhigh-levelconstructs(voicemail,queues,conferencing,webinterface,etc)
AdhearsionUsageSurveyv2
6/23
73.33% 11
60% 9
0% 0
Q5WhichVoIPplatformsareyoutargetingforcurrent/futureAdhearsionprojects?
Selectallthatapply.Answered:15 Skipped:0
TotalRespondents:15
# Other(pleasespecify) Date
Therearenoresponses.
Asterisk
FreeSWITCH
VoxeoPRISM
0% 20% 40% 60% 80% 100%
AnswerChoices Responses
Asterisk
FreeSWITCH
VoxeoPRISM
AdhearsionUsageSurveyv2
7/23
6 24 4
2 11 7
1 1 2
28 85 3
0 0 1
0 0 1
1 8 6
0 0 1
1 1 1
0 0 1
Q6HowmanyofyourAdhearsionapplicationsarerunningonthefollowing
VoIPplatforms?Answered:14 Skipped:1
TotalRespondents:14
Asterisk<1.8
Asterisk1.8
Asterisk10
Asterisk11
Asterisk12
Asteriskpre-release
FreeSWITCH
VoxeoPRISM
TropoScripting
Other
0 50
AnswerChoices AverageNumber TotalNumber Responses
Asterisk<1.8
Asterisk1.8
Asterisk10
Asterisk11
Asterisk12
Asteriskpre-release
FreeSWITCH
VoxeoPRISM
TropoScripting
Other
AdhearsionUsageSurveyv2
8/23
# Asterisk<1.8 Date
1 2 2/1/20143:18AM
2 1 1/22/20143:30PM
3 20 1/22/20142:30PM
4 1 1/22/20141:50PM
# Asterisk1.8 Date
1 1 2/27/201411:58AM
2 1 2/27/201410:19AM
3 2 2/3/20145:04AM
4 2 2/1/20143:18AM
5 1 1/30/20145:20PM
6 2 1/30/20144:24PM
7 2 1/22/20141:50PM
# Asterisk10 Date
1 1 2/28/20147:15PM
2 0 1/22/20141:50PM
# Asterisk11 Date
1 1 2/27/201411:58AM
2 80 1/22/20142:30PM
3 4 1/22/20141:50PM
# Asterisk12 Date
1 0 1/22/20141:50PM
# Asteriskpre-release Date
1 0 1/22/20141:50PM
# FreeSWITCH Date
1 1 2/28/20147:15PM
2 1 2/6/20146:29AM
3 1 1/23/20149:37AM
4 2 1/22/201411:53PM
5 1 1/22/20141:50PM
6 2 1/22/20141:50PM
# VoxeoPRISM Date
1 0 1/22/20141:50PM
# TropoScripting Date
1 1 1/22/20141:50PM
# Other Date
1 0 1/22/20141:50PM
AdhearsionUsageSurveyv2
9/23
2 2 1
20 20 1
13 93 7
1 7 6
1 5 4
2 2 1
0 0 0
1 1 1
Q7HowmanyofyourAdhearsionapplicationsarerunninginproductionon
eachofthefollowingRubyimplementations?(blanksimply0orN/A)
Answered:14 Skipped:1
TotalRespondents:14
# CRuby(MRI/YARV)1.8 Date
1 2 2/1/20143:18AM
# CRuby(MRI/YARV)1.9.2 Date
1 20 1/22/20142:30PM
# CRuby(MRI/YARV)1.9.3 Date
1 1 2/28/20147:15PM
CRuby(MRI/YARV)1.8
CRuby(MRI/YARV)...
CRuby(MRI/YARV)...
CRuby(MRI/YARV)...
JRuby
Rubinius1.x
Rubinius2.0/master
Other
0 5 10 15 20 25
AnswerChoices AverageNumber TotalNumber Responses
CRuby(MRI/YARV)1.8
CRuby(MRI/YARV)1.9.2
CRuby(MRI/YARV)1.9.3
CRuby(MRI/YARV)2.0.0
JRuby
Rubinius1.x
Rubinius2.0/master
Other
AdhearsionUsageSurveyv2
10/23
2 2 2/1/20143:18AM
3 1 1/30/20145:20PM
4 1 1/30/20144:24PM
5 1 1/22/20143:30PM
6 80 1/22/20142:30PM
7 7 1/22/20141:50PM
# CRuby(MRI/YARV)2.0.0 Date
1 2 2/27/201411:58AM
2 1 2/27/201410:19AM
3 1 2/6/20146:29AM
4 1 1/22/201411:53PM
5 1 1/22/20141:50PM
6 1 1/22/20141:50PM
# JRuby Date
1 1 2/6/20146:29AM
2 1 1/23/20149:37AM
3 1 1/22/201411:53PM
4 2 1/22/20141:50PM
# Rubinius1.x Date
1 2 2/3/20145:04AM
# Rubinius2.0/master Date
Therearenoresponses.
# Other Date
1 1 2/28/20147:15PM
AdhearsionUsageSurveyv2
11/23
26.67% 4
20% 3
20% 3
13.33% 2
13.33% 2
6.67% 1
Q8HowmanycallsdoyourAdhearsionapplicationshandleinanaverageday?
Answered:15 Skipped:0
Total 15
0-10
11-100
101-1000
1001-10,000
10,001-100,000
100,000+
0% 20% 40% 60% 80% 100%
AnswerChoices Responses
0-10
11-100
101-1000
1001-10,000
10,001-100,000
100,000+
AdhearsionUsageSurveyv2
12/23
20% 3
33.33% 5
13.33% 2
0% 0
33.33% 5
Q9HowmanyinstancesofyourVoIPplatform(Asterisk,FreeSWITCH,etc)do
youruninproduction?Answered:15 Skipped:0
Total 15
1
2-5
6-10
11-20
21+
0% 20% 40% 60% 80% 100%
AnswerChoices Responses
1
2-5
6-10
11-20
21+
AdhearsionUsageSurveyv2
13/23
33.33% 5
60% 9
6.67% 1
0% 0
0% 0
Q10HowmanyinstancesofyourAdhearsionapplicationdoyourunin
production?Answered:15 Skipped:0
Total 15
1
2-5
6-10
11-20
21+
0% 20% 40% 60% 80% 100%
AnswerChoices Responses
1
2-5
6-10
11-20
21+
AdhearsionUsageSurveyv2
14/23
81.82% 9
63.64% 7
9.09% 1
0% 0
0% 0
0% 0
0% 0
0% 0
0% 0
0% 0
Q11WhatotherUIcomponentsdoesyourapplicationstackcontain?Selectallthat
apply.Answered:11 Skipped:4
WebUI(server-side)
WebUI(client-side...
MobileWebUI
Nativemobileapp(iOS)
Nativemobileapp(Android)
Nativemobileapp(Symbian)
Nativemobileapp(Other,...
Desktopapplication...
Desktopapplication...
Desktopapplication...
Desktopapplication...
0% 20% 40% 60% 80% 100%
AnswerChoices Responses
WebUI(server-side)
WebUI(c lient-side,single-pageJS,etc)
MobileWebUI
Nativemobileapp(iOS)
Nativemobileapp(Android)
Nativemobileapp(Symbian)
Nativemobileapp(Other,pleasespecify)
Desktopapplication(Windows)
Desktopapplication(Mac)
Desktopapplication(Linux)
AdhearsionUsageSurveyv2
15/23
0% 0
TotalRespondents:11
Desktopapplication(portable)
AdhearsionUsageSurveyv2
16/23
78.57% 11
50% 7
7.14% 1
92.86% 13
21.43% 3
42.86% 6
Q12Whatotherbackendcomponentsdoesyourapplicationstackcontain?Selectall
thatapply.Answered:14 Skipped:1
TotalRespondents:14
HTTPwebserv ice
Messagequeue
Directoryserv ice(LDA...
Database
ASRengine
TTSengine
0% 20% 40% 60% 80% 100%
AnswerChoices Responses
HTTPwebservice
Messagequeue
Directoryservice(LDAP,etc)
Database
ASRengine
TTSengine
AdhearsionUsageSurveyv2
17/23
20% 1
20% 1
20% 1
0% 0
40% 2
60% 3
20% 1
0% 0
20% 1
Q13IfyourapplicationusesaTTSengine,whichdoesituse?Selectallthatapply.
Answered:5 Skipped:10
TotalRespondents:5
# Other(pleasespecify) Date
1 CereProc,runstandaloneinadvance 2/28/20147:18PM
2 NeoSpeech(viaMRCPv1) 1/30/20144:25PM
Flite
Cepstral(v iaAsterisk...
Cepstral(v iaFreeSWITCH...
Cepstral(v iaUniMRCPServer)
Lumenvox(v iaMRCP)
Nuance(v iaMRCP)
NuanceNDev
AT&TSpeechAPI
GoogleTranslate
0% 20% 40% 60% 80% 100%
AnswerChoices Responses
Flite
Cepstral(viaAsteriskapp_swift)
Cepstral(viaFreeSWITCHmod_cepstral)
Cepstral(viaUniMRCPServer)
Lumenvox(viaMRCP)
Nuance(viaMRCP)
NuanceNDev
AT&TSpeechAPI
GoogleTranslate
AdhearsionUsageSurveyv2
18/23
33.33% 1
100% 3
33.33% 1
0% 0
0% 0
Q14IfyourapplicationusesanASRengine,whichdoesituse?Selectallthat
apply.Answered:3 Skipped:12
TotalRespondents:3
# Other(pleasespecify) Date
Therearenoresponses.
Pocketsphinx
Lumenvox(v iaMRCP)
Nuance(v iaMRCP)
NuanceNDev
AT&TSpeechAPI
0% 20% 40% 60% 80% 100%
AnswerChoices Responses
Pocketsphinx
Lumenvox(viaMRCP)
Nuance(viaMRCP)
NuanceNDev
AT&TSpeechAPI
AdhearsionUsageSurveyv2
19/23
Q15Whatisthemainbusinessfunctionoftheorganizationforwhichyouhavedevelopedvoiceapplications?
Answered:12 Skipped:3
# Responses Date
1 Debtcollection,bil l payments. 2/28/20147:31PM
2 insurancecomparisonservices 2/27/201412:02PM
3 Automatedsurveys 2/27/201410:20AM
4 conferencesolutions 2/6/20146:32AM
5 bank 2/3/20145:06AM
6 Marketing 1/30/20145:22PM
7 Providingpowerfulautomatedphonetoolstobusinessusers 1/30/20144:29PM
8 TelephonyIndustry 1/23/20149:43AM
9 communicationsproductscompany 1/22/201411:56PM
10 CallCenter 1/22/20142:32PM
11 SupportCenter 1/22/20141:51PM
12 Developingvoiceapplications. 1/22/20141:51PM
AdhearsionUsageSurveyv2
20/23
76.92% 10
15.38% 2
7.69% 1
Q16Doyouconsideryourselfprimarilya...Answered:13 Skipped:2
Total 13
# Other(pleasespecify) Date
1 networkadministrator 2/3/20145:06AM
Rubydeveloper
Telephonydeveloper
Webdeveloper
0% 20% 40% 60% 80% 100%
AnswerChoices Responses
Rubydeveloper
Telephonydeveloper
Webdeveloper
AdhearsionUsageSurveyv2
21/23
Q17Haveyoueverfeltlikeyourimplementationofafeatureinan
Adhearsionapptobe'hacky',difficult,messyorthattheremightotherwisebeawaytheframeworkcouldhelpyou?Please
givedetails.Answered:3 Skipped:12
# Responses Date
1 IhavestrivedtomaintainthehighstandardofcodeinmysubmissionstoAdhearsionanditsrelatedprojectsbutourownbusinesscodetendstobeal ittlelessrefined,primarilyduetotimeconstraintsandlackofmanpower.Forqualityreasons,weprefertheuseofrecordedvoicesoverTTSandalsoprefertorecordlongerpromptswherefewerwouldsuffice;"AndForty-NinePence"asasinglepromptratherthanfourseparateprompts.EventhoughAsterisk(andFreeSWITCH?)cancomposerecordedpromptsfromdigits,neithercanhandletheaboveexampleaswewouldl ike.TheproperwaytohandlethismighthavebeentodosomethingsmartwithRubySpeechorevenRayobutinsteadIjustwrotehelpersformycallcontrollersthatconvertthedigitsintopathsandpassthemtoplay.
2/28/20147:31PM
2 wehavedonepullrequestsforthatkindoffeatures:) 2/27/201412:02PM
3 Oh,yes.Inordertoappropriateimplementourrequirementsforrecordingauser'svoicewithDTMF,hangup,andsilencedetection,neitherAsterisk'sRECORDFILEnorMonitor()weredoingthetrick.Wehaveanastyhackthatinc ludes4Asteriskcommandstogetitright.Perhapsres_rayowil lcometotherescue!=)
1/30/20144:29PM
AdhearsionUsageSurveyv2
22/23
28.57% 4
57.14% 8
14.29% 2
0% 0
Q18Pleaseselectalltheappropriatestatementsthatapplyregardingyour
relationshipwithAdhearsion:Answered:14 Skipped:1
Total 14
Iamananonymous...
Iwouldliketobecomemo...
Ithinkouruseof...
Ineedmoresupportint...
0% 20% 40% 60% 80% 100%
AnswerChoices Responses
Iamananonymousobserver/userofAdhearsionandprefertostayanonymous.
Iwouldl iketobecomemoreactiveinthecommunityandcontributetothisgrowingplatform.
IthinkouruseofAdhearsionisquiteinteresting,andIwouldl ikeforsomeonetocontactmeabouthowwecantellourstorytoothers.
IneedmoresupportintheuseofAdhearsionandwouldl iketrainingormoreinformationonsupportoptions.
AdhearsionUsageSurveyv2
23/23
Q20DoyouhaveanythingelseyouwishtotellusaboutAdhearsion?
Answered:9 Skipped:6
# Responses Date
1 Keepupthegoodwork!(-;P.S.Wehaven'treallydeployedFSyetbuthopetofinallydoitnextweek.
2/28/20147:31PM
2 greatproject:) 2/27/201412:02PM
3 Awesome! 2/27/201410:20AM
4 Ithinkitoneofmostwellwrittenpieceofsoftwareihaveseeninmycarrier,withaverysupportivecommunity.
2/6/20146:32AM
5 Thanksforadhearsion!Mademylifealoteasier 2/1/20144:06AM
6 Keepupthegoodwork! 1/30/20144:29PM
7 It'sagreatengineeredtool,Ialwaysfindmyselftryingtocatch-uponthedevelopmentprocesstobeabletocollaborate,Ithinkyouguysgofast!
1/23/20149:43AM
8 ithinkitisoneofthebettermanagedopensourceproject.thecommunityisawesome. 1/22/201411:56PM
9 It'samazing,keepupthegoodwork.Meinc luded:) 1/22/20141:51PM