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CUSTOMER Product Management SAP QM November 2017 QM in SAP S/4HANA Status and Outlook

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CUSTOMER

Product Management SAP QM

November 2017

QM in SAP S/4HANA – Status and Outlook

2CUSTOMER© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ

The information in this presentation is confidential and proprietary to SAP and may not be disclosed without the permission of SAP.

Except for your obligation to protect confidential information, this presentation is not subject to your license agreement or any other service

or subscription agreement with SAP. SAP has no obligation to pursue any course of business outlined in this presentation or any related

document, or to develop or release any functionality mentioned therein.

This presentation, or any related document and SAP's strategy and possible future developments, products and or platforms directions and

functionality are all subject to change and may be changed by SAP at any time for any reason without notice. The information in this

presentation is not a commitment, promise or legal obligation to deliver any material, code or functionality. This presentation is provided

without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a

particular purpose, or non-infringement. This presentation is for informational purposes and may not be incorporated into a contract. SAP

assumes no responsibility for errors or omissions in this presentation, except if such damages were caused by SAP’s intentional or gross

negligence.

All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from

expectations. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates,

and they should not be relied upon in making purchasing decisions.

Disclaimer

3CUSTOMER© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ

QM in SAP S/4HANA – Overview

Outlook - Examples

Agenda

QM in SAP S/4HANA – Overview

5CUSTOMER© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ

SAP S/4HANACloud and On-Premise Delivery Schedule*

Quarterly innovation cycle

Annual innovation cycle

Continuous innovation

* This is the current state of planning and may be changed by SAP at any time

SAP S/4HANA

Cloud 1611

SAP S/4HANA

Cloud 1702

SAP S/4HANA

Cloud 1705

SAP S/4HANA

Cloud 1711

SAP S/4HANA

Cloud 1708

SAP S/4HANA

Cloud 1802

SAP S/4HANA

1610

SAP S/4HANA

1709

Today

6CUSTOMER© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ

S/4HANA – Improved User Experience

FROM THE PAST… …TO THE PRESENT

7CUSTOMER© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ

SAP S/4HANAFiori Launchpad for Different QM Roles

Supported Roles:

Quality Planner

Quality Technician

Quality Engineer

Quality Manager

Calibration Technician

Quality Auditor

Typical transactions/apps are combined

in business catalogs and assigned to different roles

8CUSTOMER© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ

Übersicht der Fiori Apps im QM *Verfügbarkeit

Fiori App Type

Record Inspection Results Fiori App X X X

Inspection Lot Object Page – Display X X X

Inspection Operation Object Page – Display X X X

Inspection Method Object Page – Display X X X

Master Inspection Characteristic Object Page – Display X X X

Sample Object Page – Display X X

Quality Info Record for Procurement Object Page – Display X X X

Sampling Procedure Object Page – Display X X X

Inspection Point Object Page – Display X X X

Manage Inspection Lots Fiori App X X X

Manage Usage Decision Fiori App X X X

Quality Engineer Overview Overview Page X X X

Quality Technician Overview Overview Page X X X

Results History Analytics X X X

Manage Defects Analytics X X

Manage Quality Level Fiori App X

Analyze Quality Levels Analytics X

Record Defect / Display Defects Fiori App X

Quick Create Defect (CO-Pilot) Fiori App X

SAP S/4HANA

Cloud 1708

SAP S/4HANA

1709

* Funktionale Unterschiede zwischen SAP S/4HANA to SAP S/4HANA Cloud sind möglich.

SAP S/4HANA

Cloud 1711

9CUSTOMER© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ

Overview Page for the Quality EngineerInspection Lot / Usage Decision

Global filter: provides the application

level filters that can affect all cards

on the overview page.

Manage Usage Decision

Manage Inspection Lot

Change Inspection Lot

Make Usage Decision

“Quickly”

SAP S/4HANA

Cloud 1708

SAP S/4HANA

1709

10CUSTOMER© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ

Overview Page for the Quality EngineerMonitor and Manage Defects

Aggregated information and

charts to monitor defects

SAP S/4HANA

Cloud 1708

Graphical display of defect frequencies:

▪ Top defective codes

▪ Top defective materials

▪ Inspection lots with defects

11CUSTOMER© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ

Transactional App – Record Inspection ResultsWorklist/Characteristic Overview

Worklist at the level of master inspection characteristics.

Several characteristics can be selected and processed at one go.

Results recording

across inspection lots

SAP S/4HANA

Cloud 1702

SAP S/4HANA

1610

12CUSTOMER© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ

Mean Values

Results HistoryEvaluation of Quantitative Characteristics

Aggregated list on the level

of characteristics

Single Values

SAP S/4HANA

Cloud 1708

SAP S/4HANA

1709

13CUSTOMER© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ

Transactional App – Manage Inspection LotsWorklist

Find all inspection lots in the system and carry

out activities such as checking and adjusting

dates, adding short texts, assigning an inspection

plan, or setting user statuses.

Change Inspection Lot

Inspection Lot

Object Page

SAP S/4HANA

Cloud 1702

SAP S/4HANA

1709

14CUSTOMER© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ

Overview Page for the Quality Engineer Manage Quality Level

New cards for monitoring Quality Level :

▪ Quality Level for inspection severity

▪ Skip rate for inspection lots

▪ Skip rate for characteristics

Work list with actions:

▪ Tighten

▪ Reset

SAP S/4HANA

Cloud 1711

15CUSTOMER© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ

Manage Quality Level SAP

S/4HANACloud 1711

Object page for displaying and editing Quality

Level

History chart with inspections stages of last

10, 20, … inspection lots

16CUSTOMER© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ

Analyze Quality LevelsSAP

S/4HANACloud 1711

Analytical App with skip rate and

further analytical capabilities

17CUSTOMER© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ

Record DefectDefect Category: Generic Defect

SAP S/4HANA

Cloud 1711

It is intended to provide a

configuration for the defect

category to define customer

specific defect categories by

assigning the relevant

reference fields.

18CUSTOMER© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ

Display Defects

Object page for displaying

and editing defects

SAP S/4HANA

Cloud 1711

The defect status can be

changed via actions within

work list and object page.

19CUSTOMER© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ

Create Defect via CO-PilotSAP

S/4HANACloud 1711

Possible to create defects

quickly and easily without

leaving the current SAP Fiori

app screen

Chat with other users, and

share notes, screenshots and

business objects.

Outlook – Examples

21CUSTOMER© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ

Planned Fiori Apps in QM at a Glance Outlook

Fiori App Type

Record Results for Inspection Points Fiori App X

Manage Control Cards Fiori App X

SAP S/4HANA

Cloud 1802

22CUSTOMER© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ

Record Results for Inspection Points

Inspection results can be recorded

for time related inspection points.

SAP S/4HANA

Cloud 1802

23CUSTOMER© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ

Manage Control Charts

New card within the overview page

for the quality engineer displaying the

number of deviations by work center.Analytical list page to display control charts in graphical and tabular form.

Action and warning limits of selected charts can be calculated and activated.

The recalculation and completion of charts is also supported.

SAP S/4HANA

Cloud 1802

24CUSTOMER© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ

Record Defect

Attachments can be assigned.

SAP S/4HANA

Cloud 1802

25CUSTOMER© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ

Problem Solving Process

“Independent”

Defect

SAP S/4HANA

Cloud 1711

By Hand

Manually recorded

defect (e.g. mobile)

By Results Recording

Automatically created

defect triggered by

inspection

characteristic rejection

SAP S/4HANA

Cloud 1705

SAP S/4HANA

Cloud 1708

By Sensors

Transferred e.g.

from sensors

via oData

By Co-Pilot

Manually

provided by

quick create

SAP S/4HANA

Cloud 1711

Quality Task

Streamlined problem solving process

8D

Standardized problem solving process

according to 8D including root cause

analysis, corrective and preventive

actions and collaborative scenarios

Machine Learning Use Cases:

▪ Search for similar problems and provide proposals for

root causes and corrective and preventive actions

▪ Propose defects code based on text or photos

Quality Notifications

Copy & assign defects to Q-Notifications

26CUSTOMER© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ

SAP S/4HANA 1709 - Roadmap for Quality Management

Thank You.

No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP SE or an SAP affiliate company.

The information contained herein may be changed without prior notice. Some software products marketed by SAP SE and its distr ibutors contain proprietary software components

of other software vendors. National product specifications may vary.

These materials are provided by SAP SE or an SAP affiliate company for informational purposes only, without representation or warranty of any kind, and SAP or its affiliated

companies shall not be liable for errors or omissions with respect to the materials. The only warranties for SAP or SAP affil iate company products and services are those that are

set forth in the express warranty statements accompanying such products and services, if any. Nothing herein should be construed as constituting an additional warranty.

In particular, SAP SE or its affiliated companies have no obligation to pursue any course of business outlined in this document or any related presentation, or to develop or release

any functionality mentioned therein. This document, or any related presentation, and SAP SE’s or its affiliated companies’ strategy and possible future developments, products,

and/or platform directions and functionality are all subject to change and may be changed by SAP SE or its affiliated companies at any time for any reason without notice. The

information in this document is not a commitment, promise, or legal obligation to deliver any material, code, or functionality. All forward-looking statements are subject to various

risks and uncertainties that could cause actual results to differ materially from expectations. Readers are cautioned not to place undue reliance on these forward-looking statements,

and they should not be relied upon in making purchasing decisions.

SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP SE (or an SAP affiliate company)

in Germany and other countries. All other product and service names mentioned are the trademarks of their respective companies.

See http://global.sap.com/corporate-en/legal/copyright/index.epx for additional trademark information and notices.

© 2017 SAP SE or an SAP affiliate company. All rights reserved.