quality management system and iso

7/28/2019 Quality Management System and ISO

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Quality Management and

QMS DEFINITION

Quality management is the single most

important process in any organization.

Quality management defines the purpose

of quality for the organization it represents.

Quality management is guarantees the

quality in output from any organization andexists as an asset that always adds value

to it.


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History

Quality management started to be introduced

in the late 1800s with pioneers like Henry

Ford and Frederick Winslow Taylor Quality management started with the spot-

checking of products as they rolled off the

finish line.

As a profession, quality has grown

considerably, and today it ranks as a

recognized profession among the other well-

defined professions.


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Significance

Set direction and

meet customers

expectations

Improve process

control

Reduce wastage

Lower costs

Increase market

share

Facilitate training

Involve staff

Raise morale

Management systems are needed in

all areas of activity


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Methods

Modern quality management system is

contained in Six Sigma,

A statistical method is a highly usefulmethod of quality control because it

focuses on achieving quality in quantity


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ISO

ISO is the world's largest developerand

publisher ofInternational Standards.

It is a network of the national standardsinstitutes of163 countries

ISO is a non-governmental organization that

forms a bridge between the public and private

sectors.

ISO enables a consensus to be reached on

solutions that meet both the requirements of

business and the broader needs of society.


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ISO 9001

specifies the requirements for a QMS that may be

used by organizations for internal application,

certification or contractual purposes

applies to the processes that create and control the

products and services and organization supplies.

prescribes systematic control of activities to ensure

that the needs and expectations of customers aremet.

designed and intended to apply to virtually any

product or service, made by any process anywhere

in the world


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ISO 9001


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Setting QMS


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Setting QMS

A QMS must ensure that the products/services

conform to customer needs and expectations, and

the objectives of the organization. Issues to be

considered when setting up a QMS include its:

Design andBuild

Control

Deployment Measurement

Review

Improvement


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AUDIT

Audits are carried out to ensure that actual methods

are adhering to the documented procedures, whilst

system reviews should be carried out periodically

and systematically, to ensure the system achieves

the required effect.

STEPS:

Initiation Preparation

Execution

Report

completion


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Review

Content

Results of audits and Customer feedback

Process and product conformity

Status of preventative and corrective actions Follow up actions from previous management

reviews

Changes that could effect the QMS

Recommendations for improvements

Outputs

Improvements to the QMS and processes

Improvements of a product related to customerrequirement and Resource needs


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END of the Report

Thank You!

Presented By:

Borbon, Kathlene Mabelle M.

Goan Danielle Beatrice S.

quality management system and iso

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