queuemetrics training course
If you can't read please download the document
TRANSCRIPT
Slide 1
Presented by:
Maurizio SabotMarketing Manager
@Mausabot
Loway QueueMetrics Training Program
Your Way to Call-Center Management!
Learn the Essentials
Learn the essentials of QueueMetrics Call-Center Suite
Our trainers will teach you or your team how to install, configure and get the best from the most powerful monitoring tool in the Asterisk call-center market.Certification is included, allowing you to bring a new skills set to company knowhow.
Discover QueueMetrics
The QueueMetrics course is designed to guide you through installation and configuration, while introducing and explaining key reporting concepts.This course is example-based, with focus on practical knowledge required to successfully monitor your Asterisk PBX. You learn how to create real time and historical reports with a lot of helpful tips and examples.
Learn installation, configuration and reporting tips
Training Course Format
The course is online and made of 16 chapters for about 4 hours of contents, plus questions-answers at the end. It does not need a physical classroom, students must only install the proper chat system for remote connection.This is an entry-level course, with no prerequisites to attend. However, you can buy a custom training for specific requests or advanced users.
Monitor everything in your Asterisk call-center
Training Course Topics
Administrative functionalitiesSupervising functionalitiesAgent-oriented functionalities
It includes queues stats, groups and agents management, use of the
monitoring system with standard and custom reports, realtime and
Icon agent page.
Discover every QueueMetrics functionality
Thanks for your time!
Its time to get the best from QueueMetrics!
Bring a new skill set to your company knowhow contact us at
Visit the training page
www.queuemetrics.com/training