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Quick Quotes Helping Your Business Move Faster User Manual - July 2018 Starting with Quick Quotes 01 My Quotations 02 About Quick Quotes 03 Quotation Remarks 04

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Page 1: Quick Quotes User Guide - Hapag-Lloyd€¦ · After the log in start right away and get a new instant quote or select the My Quotations tab to review your past quotations Welcome

Quick QuotesHelping Your Business Move Faster

User Manual - July 2018

Starting with Quick Quotes01

My Quotations02

About Quick Quotes03

Quotation Remarks04

Page 2: Quick Quotes User Guide - Hapag-Lloyd€¦ · After the log in start right away and get a new instant quote or select the My Quotations tab to review your past quotations Welcome

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Starting with Quick Quotes01

Page 3: Quick Quotes User Guide - Hapag-Lloyd€¦ · After the log in start right away and get a new instant quote or select the My Quotations tab to review your past quotations Welcome

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Please log in to Hapag-Lloyd online business on this screen after accessing Quick Quotes via the provided link. Play the video to learn more about how to check rates online and get an instant quote from Hapag-Lloyd.

After the log in start right away and get a new instant quote or select the My Quotations tab to review your past quotations

Welcome to Quick Quotes

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Specify your start and end location, decide on a port terminal, ramp or even door delivery and select your desired equipment type. For standard equipment, rates are always offered for 20’, 40’ dry and 40’ high cubes, for reefer equipment we always offer 20’ and 40’ and there is no need to further specify any container type.

At any time you can click the ‘?’ to get online help to learn more about a topic. Click the to set the Quick Quotes application as your online business start page.

Routing Options

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While you key in your start location into the respective field, a drop down menu will provide you with location proposals. To select the desired location simply click on the location proposal.

Use the same functionality to select the desired end location for your rate request and complete the routing.

Routing Options – Point Selections

Page 6: Quick Quotes User Guide - Hapag-Lloyd€¦ · After the log in start right away and get a new instant quote or select the My Quotations tab to review your past quotations Welcome

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Select the desired haulage type. Quick Quotes can offer port terminal, inland ramps or door delivery. Please note haulage type Ramp (inland CY / ICD) or Door might not be available on a global scale but the Quick Quotes application will guide you accordingly.

Finally, please select the desired equipment type. Quick Quotes offers rates for standard dry and reefer containers.

Routing – Haulage – Equipment Options

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Before you can request a quotation for your desired routing and haulage you will need to agree to the terms and conditions.

Click the link to the terms and conditions to review all related topics.

Terms & Conditions

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As a base service Quick Quotes offers FAK (freight all kind) rates for your requested routing, haulage and equipment type.

For select trades, Quick Quotes also offers rates for common commodities applicable in those trades.

If you would like to request FAK rates please click Request FAK. To check if for your desired routing offers commodity rates please click Check Commodities.

If you request FAK rates and commodity rates are available, Quick Quote will remind to check the commodity as well.

Commodities & Request Quote

Page 9: Quick Quotes User Guide - Hapag-Lloyd€¦ · After the log in start right away and get a new instant quote or select the My Quotations tab to review your past quotations Welcome

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If you select FAK, Quick Quotes will provide with an FAK quote right away. In case commodity rates are available, Quick Quotes will give you an indication remind you to check the commodities as well.

Case need select a commodity and request a commodity quote by clicking Request Quotation. Please refer also to the chapter how to select a commodity rate.

To reset your selection and request a new quotation please click Clear.

The FAK (freight all kind) definition is available here.

Commodities – Select FAK

Page 10: Quick Quotes User Guide - Hapag-Lloyd€¦ · After the log in start right away and get a new instant quote or select the My Quotations tab to review your past quotations Welcome

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If you select Check Commodity and commodities other than FAK are available, Quick Quotes will ask you to select the appropriate commodity and ‘…’ appears in the commodity list. Clicking the dropdown arrow will open a drop down menu listing all available commodities for your desired routing.

Please select the commodity that fits to your cargo and click Request Quotation.

If your commodity is not listed please select FAK and then click Request Quotation.

Please note that if you have requested a specific

commodity quotation this rate is only applicable to

this specific commodity and must not be used for

any shipment with any other commodity.

Commodities – Select Commodities

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Once you have selected your routing, haulage, equipment type and commodity your quotation will be displayed for 20’, 40’ dry and 40’ high cube or 20’ and 40’ reefer containers depending on your equipment choice.

The quotation screen is divided into Freight Charges, Export

Surcharges, Freight Surcharges and Import Surcharges. All

applicable charges and currencies are listed.

The included charges as well as the subject to charges are

mentioned at the bottom of the offer.

The detail stripe on the right provides the quotation number, the

quotation and rate validity, the commodity, the routing and the

estimate transit time.

Important information about the Terms and Conditions, FAK

Definition, possible applicable Local Charges and the Detention &

Demurrage tariff can easily be accessed via a link.

We also offer a contact person and contact details if you require

any personal support

Quotation Offer Details

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By default, Quick Quotes offers a rate and quote validity of 30 days.

In case there is a rate change within these 30 days, Quick Quotes will generate two offers. You will see two tabs, named ‘Offer’ and ‘Subsequent Offer’. Each offer has a unique quotation number and both offers combined will cover 30 days.

Please note, that in some volatile markets the rate validity may not cover 30 days. Quotation and rate validity may vary and may not be the same.

Quotation Rate Validity & Subsequent Offer

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Each issued quotation is kept and can be reviewed in the “My Quotations” section but can also be sent to your registered email address or any other address by using the Send (as email) function. You may also select various languages for the email version.

Use Schedule or Book to look up a sailing or place a booking respectively. Your quotation information is kept for easy reference.

In some rare cases a quotation may not be readily available. Now you will have the possibility to directly contact a sales representative via email to alternatively support your request.

Send as Email, Schedule, Book

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My Quotations02

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All of your requested quotations are maintained in the “My Quotations” section. For a specific quote search please use the filters to specify the Start and / or End location, Quotation Number or “Valid at” date. Please click the ‘?’ to get online help on the related topic. Click the star to set “My Quotations” as your online business start page.

The basic information of your quotation like the Quotation number, Start (From) and End Location (To), the Commodity, the Container Type, the Lump Sum (Seafreight), the Issuer (last changed by), the rate Valid From and rate Valid To dates are included in the listing.

You may then select a quotation to download the PDF file to your computer or use the quotation to place a booking using the Hapag-Lloyd Web Booking.

My Quotations

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While you key in your start location into the respective field, a drop down menu will provide you with location proposals. To select the desired location simply click on the location proposal.

Use the same functionality to select the desired end location for your search request.

You may also use further filter criteria to limit the search range.

Filter Options

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Once the filter has been applied, only the quotations that match your search criteria will be listed.

Select a quotation and click Download to download the quotation PDF file to your computer.

Use the Book button to place a booking via our Web Booking or use the online schedule functionality via Schedule to search for sailings that fit to your transport schedule pattern.

Quotation List

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The quotation PDF provided through Quick Quotes has the same format and layout as quotations that are issued by Hapag-Lloyd sales representatives.

The PDF is divided into Freight Charges, Export Surcharges, Freight Surcharges and Import Surcharges. All applicable charges and currencies are listed.

The included charges, as well as the subject to charges, are mentioned at the bottom of the offer.

The detail stripe on the right provides the quotation number, the quotation and rate validity, the commodity, the routing and the estimate transit time.

Quotation PDF

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About Quick Quotes03

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Use the jumpmark list to access the topics

‘Welcome to Quick Quotes’ or access the

latest Quick Quotes release notes to learn

more about the latest enhancements.

The ‘Welcome to Quick Quotes’ section will

provide you with a Quick Quotes and MY

Quotes online user guide. Please click the

respective link.

From this site you can also access the Terms

and Conditions as well as the FAK Definition

to learn more about exempt commodities that

cannot be offered and quoted via Quick

Quotes.

Use the link to the Local Charges tariff and

check the link to our Detention & Demurrage

tariff to look up freetimes and charges that

may apply.

About Quick Quotes

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Remarks04

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The Remarks tab does include further country

or trade related quotation remarks not

included in your printable PDF quotation

version but included also as a link.

About Quick Quotes

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Thank you for your attention!