IASIRInternational Association of Security & Investigative Regulators • Summer 2017

RegulatorSUMMER 2017 ISSUE HIGHLIGHTS:

President’s Message Meet the New Board Regulatory

Role in Reporting Terrorism French Agenda in Face of

Attacks Credentialing, Fraud and Enforcement FBI

Details Database Breach Fallout Rap Back News

Talking Training Louis Gurvich Named Life Member

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Las Vegas again proved its standing as"The Entertainment Capital of the World" aswe met in the classic and cool downtownarea for the 2016 IASIR Conference Oct.26-28.

Our hosts from the Nevada PrivateInvestigators Licensing Board, along withother IASIR friends, arranged for a swankyopening day gathering, discounted showtickets and fun restaurant excursions, allenjoyed in conjunction with the sponta-neous fun the city has to offer.

It isn't surprising Las Vegas ranks as oneof the world's most visited tourist destina-tions. Nor is it surprising the region's publicsafety and private security forces are well-prepared for the daily influx of unknown vis-itors. The knowledge and experiencesshared by local representatives certainlyhighlighted the conference theme ofTuning Private Investigations andSecurity to the Terror Frequency: HowRegulators Can Calibrate Policies toMitigate Exposures.

Keynote speaker Wesley K. Duncanemphasized how private security plays anessential role in the face of terrorist threats,noting that the industry's contributions arepart of an "all hands on deck approach."

Duncan is first assistant attorney generalin the Nevada attorney general's office.Prior to that, he served as a Clark County

district attorney, an active duty Air Forcejudge advocate and Nevada state assem-blyman. While in the military, the Iraq warveteran worked at the Central CriminalCourt of Iraq assisting with the prosecutionof extremist groups and terror suspects inBaghdad.

Private security helps "toensure that those we areprotecting are, in fact, pro-tected," he told attendees."We deal with a 21st cen-tury terrorist threat."

Duncan recounted the

IASIR President Peggy Anderson, left, givesa plaque of appreciation to conference hostKevin Ingram, executive director of Nevada’sPrivate Investigators Licensing Board.

Wesley Duncan

TUNING TO THE TERROR FREQUENCY

We are pleased to announce that theTennessee Department of Commerce andInsurance will host the 2017 IASIRConference Nov. 8-10 (Nov. 7 Board meet-ing) in beautiful Chattanooga, nestled alongthe banks of the Tennessee River and sur-rounded by picturesque mountains.

"We are excited to host IASIR's AnnualConference," said Cody Vest, executivedirector of Private Protective Services atthe host agency. "From Lookout Mountainto the scenic river views, we hope that youfind Chattanooga the perfect place to meet.

Our venue will be the DoubleTree byHilton Hotel Chattanooga Downtown, situat-ed only minutes from downtown riverfrontattractions, top-rated restaurants, and theBluff View Art District. The vibrant city cen-ter boasts an easily walkable downtown, aswell as free electric shuttle service. Fall is awonderful time of year there with thechanging leaves and daytime temperaturesin the 70s, nighttime lows in the 50s.

A block of rooms has been set aside forIASIR at a rate of $119 per night. Rooms

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CHATTANOOGA:2017 CONFERENCESET IN TENNESSEE’SMOST SCENIC CITY

IASIRRegulatorSUMMER 2017

MESSAGE FROM THE PRESIDENTIt's that time of year again and

we are well into the prepara-tions for this year's conference,Nov. 8-10 in beautifulChattanooga, Tennessee.IASIR's Board and ProgramCommittee have an abundanceof ideas for topics and speak-ers, and our hosts at theTennessee Department ofCommerce and Insurance areready to extend that famousSouthern hospitality.

There's a lot of organizationalenergy and enthusiasm follow-ing last year's highly successfulmeeting in Las Vegas, and weplan to build on initiativeslaunched there to keep IASIRmoving on this positive trajecto-ry. Just peruse this newsletterfor a taste of the important dis-cussions and work accom-plished in 2016.

We're also proud of gains inboth conference attendanceand membership:

• Attendanceby govern-ment agenciesincreased by53 percentfrom 2014 to2016, withnew agencies

attending and the return ofmany we hadn't seen in morethan three years, including theAlabama Security RegulatoryBoard, Arizona Department ofPublic Safety, FloridaDepartment of Agriculture andConsumer Services, MinnesotaPrivate Detective & ProtectiveAgent Services Board, NevadaPrivate Investigator's LicensingBoard, North CarolinaDepartment of Public Safety,North Dakota PrivateInvestigation & Security Board,Ohio Private InvestigatorSecurity Guard Services,Ontario Ministry of CommunitySafety and Correctional

Services, Texas Department ofPublic Safety, and WashingtonState Department of Licensing.

• Overall conference atten-dance rose by 48 percent overthe same two years. It was anice challenge to figure out howto seat 80+ people for lunch!

• Membership also has beenticking upward post-recession(hampered only by a spate ofindustry mergers last year).IASIR truly has a re-energizedmembership, an impressivenewly elected Board ofDirectors, and a lot going on foranyone interested in regulationof the private security andinvestigative industries.

I would like to thankImmediate Past PresidentPeggy Anderson of theDelaware State PoliceProfessional Licensing Sectionfor her leadership and guidanceover the last two years. Peggywas instrumental in bringing

IASIR to where it is today, andwe look forward to her contin-ued active participation on theBoard, on several committeesand in establishing the new roleof IASIR Historian.

I welcome the opportunity tocontribute to the next chapter inIASIR's proud history as the2016-18 IASIR President. I willdo my absolute best to lead andserve, and sincerely want tohear from members with com-ments, concerns and ideas.Shoot me a message atkingram@ag.nv.gov and wecan set up a time to talk.

And don't be surprised if youhear from me! I'm an old-schoolguy who likes to pick up thephone and really discuss theissues we're all facing in thistime of rapid political and tech-nological change.

I hope to see you all inChattanooga! We've got impor-tant work to do.

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Kevin Ingram

TUNING TO THE TERROR FREQUENCY ... TO MITIGATE EXPOSURESContinued from Page 1

story of a French security guard who, nearlya year earlier, had helped avert even morecarnage when terrorists made a wide-rang-ing attack on Paris that killed 130 people.

Salim Toorabally was working gate securi-ty during a soccer tournament between theFrench and German teams at the Stade deFrance in suburban Paris on Nov. 13, 2015.He noticed a young man wearing a bulkyjacket and refused to let him in. The manwas turned away at another gate, as well,and eventually detonated the bombs he

was wearing outside of the stadium. Officials later determined his intent was to

get inside the stadium, create a "masscasualty event" and kill even more peoplein the ensuing confusion. Those in atten-dance included the French president. Thesecurity guard "did everything he shouldhave," said Duncan.

Security guards play a similarly importantrole in the U.S. For Las Vegas, where secu-rity is both ubiquitous and "especiallysophisticated," he noted it's of particularimportance to the "42 million people thatcome to our fair city every year."

Las Vegas would be particularly vulnera-ble without those services. A terror attack ata casino "could have a profound impact onour economy," said Duncan.

In addition, private security works with themetropolitan area's joint terrorism task forceon planning for special events, such asOctober's presidential debate at theUniversity of Nevada, Las Vegas.

He praised the role being played by pri-vate security in the community.

"Keeping safe and watching out for yourfellow man, there's really no higher callingthan that," said Duncan.

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By Steve Amitay, ExecutiveDirector, National Associationof Security Companies

NASCO is again pleased tobe a major sponsor of the annu-al IASIR Conference. Thisyear's meeting in Chattanoogawill be my fifth straight asNASCO's Executive Director,and each year I look forward toto reconnecting with friends, dis-cussing important issues, learn-ing about new developments,and enjoying the host city.

The IASIR Conference is aone-of-a-kind opportunity forcontract security industry andcompany executives to dialogueon a variety of issues with thestate officials who regulate pri-

vate securitycompanies andofficers, as wellas with repre-sentatives fromthe alarm,armored car,and privateinvestigativeindustries who share many ofthe same concerns and issuesas private security.

There is no doubt that inthese times of decreasinglicensing and regulatory budg-ets and increasing demand forsecurity services, it's critical thatregulators and industry worktogether to maintain a sound,effective licensing and regulato-ry environment. And in order to

work effectively together, it defi-nitely helps if a regulator and aregulated industry have a rap-port, and it is through IASIR,and specifically the IASIRConference, where such benefi-cial rapport can be established.

When an issue for NASCOarises in an IASIR memberstate, or I am trying get informa-tion on a proposed regulation orpiece of legislation in that state,often the person I am contactingis an IASIR colleague that I per-sonally know from past confer-ences, or someone whomIASIR staff can recommend.This is very helpful. The confer-ences also provide a setting tohear and solicit views from dif-ferent states and related indus-

tries on issues of concern forthe private security industry, andit is much appreciated when aregulator in one state offersadvice and possible solutions toa regulator in another state.

The conferences are a goodmix of substance, social activityand networking, and the IASIRstaff and leadership do anexcellent job organizing theevent. I encourage other indus-tries involved with IASIR to joinNASCO in sponsoring and sup-porting this unique public/privatepartnership.

FRIEND US: JOINIASIR’S SOCIALMEDIA CIRCLE

Do you wish you could continue the con-versations started at last year’s confer-ence? Want to send a quick query to seehow your counterparts in other jurisdictionsare handling regulatory issues? Are youlooking for news and legislative updates, orsimply ongoing connection with your IASIRcolleagues?

Then watch for invitations and websiteupdates featuring blog posts from the IASIRcommunity, and the unveiling of ourFacebook page and Twitter feed. We wel-come active participation from all membersand hope this will “fill the gap” betweenconferences with needed information-shar-ing, ideas and association updates. It’s alllaunching soon!

NASCO SUPPORTS IASIR WITH GOLD SPONSORSHIP

MEET THE NEW IASIR BOARDIASIR members in Las Vegas elected the 2016-18 Board of Directors, pictured from left:Security Officers Representative Patty Schmitt, Director-at-Large Geoff Dutton, PIRepresentative Bruce Hulme, Director-at-Large Don Johnson, Alarm Representative KarenMaples, Past President Peggy Anderson, IASIR Administrator Laurel Rudd, Director-at-LargeCody Vest, Second Vice President Greg Cook, Secretary Pam Groose, President KevinIngram, First Vice President Fabian Blache and Armored Car Representative Dennis Casteel.Not pictured is Treasurer Karen Forsyth-McNeil.

Steve Amitay

IASIRRegulator

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SUMMER 2017

Law enforcement is at its bestwhen there is collaborationbetween agencies or with oth-ers in a position to help –including private security.

Collaboration is a focus in thework done by the SouthernNevada Counter TerrorismCenter, which is a designatedmajor urban area "fusion cen-ter." Lt. Jamie Prosser of theLas Vegas Metropolitan PoliceDepartment, who works with themulti-agency organization,noted that it is one of the onlyfusion centers nationally thatoffers 24-hour analysis andinvestigation services.

"I cannot stress enough theimportance of communication,collaboration, corroboration,"

she said during heraddress,"Partnershipsand aRegulatoryRole inRecognizingand ReportingCrime,Terrorism, andViolent Extremism."That's where problemscan emerge, Prosser explained,"if you don't work as a teamwith all these agencies."

The organization providesreal-time monitoring of crimethroughout the region, deploy-ing resources as needed. It'salso involved in dignitary protec-tion and responding to scenar-

ios ranging from protests toactive shooters and terrorism.

The presidential debate heldin Las Vegas was a "huge dealfor our department," Prossersaid – and a case where collab-oration was essential."Whenever we have someonecoming into town ... we're con-

stantly relying on other jurisdic-tions."

Community outreach pro-grams are another collaborativefeature of the fusion center, onethat goes beyond law enforce-ment agencies. People workingin certain fields have the poten-tial to be in contact with some-one who may be involved insuspicious activities.

"The unfortu-nate fact is thatfor most of theterrorist threatsthat we've hadthroughout thisnation, peoplehave known,"said Prosser.

PARTNERSHIPS, REGULATORY ROLE IN REPORTING TERRORISM

Lt. JamieProsser

FRENCH AGENDA FOR PRIVATE SECURITY IN FACE OF ATTACKSA string of terrorist attacks on

France starting in January 2015showed the important role pri-vate agencies play in thenation's security infrastructure.

"Eight terrorist attacks in twoyears, with 238 killed, and otherattemptedattacks," saidCedric Paulin,chief of staff forthe ConseilNational desActivitésPrivées deSécurité(CNAPS), as he recounted thehorrific events. "This contextwas unknown in France sinceWorld War II."

But a robust private security

sector, licensed and regulatedby CNAPS, was positioned tohelp when disaster struck,Paulin noted in his address,"The New Agenda for PrivateSecurity in France in theContext of Terrorist Attacks."

In some cases, securityguards took steps that thwartedattacks. Without the help of oneof those guards, the death tollcould have been higher thanthe 130 killed during France'sdeadliest attack in November2015. Terrorists killed people atthe Bataclan, outside theFrench Stadium, and in front ofseveral bars and restaurantsacross Paris.

"At the Stade de France, asecurity guard helped to prevent

a terrorist from entering the sta-dium," said Paulin. "Suddenly,the private security becomesreally useful. Moreover, both atthe Stade de France and at theBataclan, private security offi-cers were injured."

That has raised the profile ofprivate security for an apprecia-tive nation.

"We can see public opinionand media recognition of theprivate security officers: theirwork can be risky and is useful,in addition to public guards,because they are always at thefront line," said Paulin. "A fewmonths after the attacks ofBataclan, the Minister of HomeAffairs decorated 20 securityagents, which never happened

before. Similarly, one of the pri-vate security guards of theBataclan, who saved numerousspectators, was given Frenchcitizenship and the gold medalof Homeland Security."

Today, security guards are inhigh demand across France.

"About 10,000 private securityguards have been recruitedsince the attacks to strengthenteams and agents already inplace," he reported. "So, theseare the first consequences ofthe attacks on private security."

Private security already held aplace in French society, withmore than 160,000 workers inover 9,000 firms. "During thepast 20 years, private security

Cedric Paulin

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2016 IASIRConference theme:

Tuning PrivateInvestigationsand Security tothe TerrorFrequency –HowRegulators Can

CalibratePolicies to

MitigateExposures

IASIRRegulator

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SUMMER 2017

Continued from Page 4

in France increased a lot in terms ofemployees: more than a third of the securitypersonnel is in the private sector," saidPaulin. On the public side, there are110,000 police officers and 100,000 militarypolice officers.

Although private security has been regu-lated in France since 1983, abuses of thesystem, illegal practices and a generallybad reputation were rampant in the industry.As a result, the private sector and stateagreed to work together for reform. Themulti-year process resulted in the creationof a public agency dedicated to privatesecurity – a public-private partnership.

The board guiding the agency, which firstmet in 2012, includes private industry repre-sentatives, but the majority of members aregovernment officials. Clients of privatesecurity companies pay a tax to fund theagency and its work. Its mission is accredi-tation and licensing, enforcing regulations,and providing advice and assistance.

Thank you to ProtaTECH and AbrahamKumar, president, for Silver Sponsorship ofthe 2016 IASIR Conference.

ProtaTECH Inc. is committed to develop-ing, licensing and supporting IT solutionsand services. The company opened itsdoors in 2000 and hassince flourished thanks tothe efforts of its attentiveand committed softwareengineers, who strive toprovide every client sim-ple solutions for complexchallenges. With years ofcontinued success andremarkable accomplish-ments, ProtaTECH proudly offers cus-tomizable, user-friendly products and serv-ices to a growing number of clients.

ProtaTECH's services range from cus-tomized software design and developmentservices to business consulting, product-based enterprise and web applicationdevelopment. ProtaTECH will cater to yourspecific needs and help you develop cus-tomized software applications, as well as

assist you throughout the entire softwaredevelopment life cycle, including projectmanagement, systems analysis anddesign, implementation and training.

ProtaTECH excels in full serviceautomation of manual processes for agen-cies with licensing and credentialingneeds. ProtaTECH's products provide forquick and customizable workflows to meetthe unique needs of any agency, helpingthe agency to become more effective andgive the end users ease of use.

ProtaTECH also has a full-service train-ing and assessment system, which can beused on any platform to deliver any kind ofcontent in more than 180 languages. Thesecurity and audit of the system is exem-plary, and the system continues to evolvewith the changing times and needs.

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"Someone has seen something,someone has thought some-thing, someone heard some-thing. And so for us, we're justhappy that we can do enoughoutreach here locally that if any-body has that one thought theyjust give us one call and let usdetermine."

The security industry is impor-tant to that strategy. "Securityofficers are a huge component– huge component – to our mis-sion and how we do the job we

do," she noted. "You get to seethings we don't get to see.

"Oftentimes, you're invited intopeople's houses, into people'srooms, into people's businesses– things that we as officers don'toften get. So to have that com-ponent, to have people report-ing things to us on an instanta-neous basis, is huge."

They tap people in other busi-nesses, as well. "I do know fora fact we have done trainingwith gun shop owners, with poolsupply (workers), with CoxCommunications (cable TV

installers). We even did a pro-gram with pest control," saidProsser. She has seen suspi-cious activity reports generatedthrough contacts by such work-ers.

During potential crisis situa-tions, security guards can oftentake the next step in collaborat-ing with law enforcement – asProsser found last New Year'swhile working on the Strip.

"I walked around a corner andthere were 25 propane tankssitting unattended in the middleof Las Vegas Boulevard and

Tropicana," she recalled. "Myheart hit my stomach like youcan't even imagine, and withinseconds security was there."

Fortunately, the incident didn'tinvolve crime or plotting attack-ers. Rather, a restaurant wasswitching out the tanks so thattheir heat lamps on a patiooverlooking the Strip wouldwork all night. That didn't dimin-ish Prosser's gratitude for thepresence of security personnel.

"It was just amazing thatsecurity saw what I was walkingup to, and they were on it.”

PARTNERSHIPS, REGULATORY ROLE IN REPORTING TERRORISM

FRANCE’S PRIVATESECURITY AGENDA

THANKS TO SILVER SPONSOR PROTATECH

AbrahamKumar

IASIRRegulator

THE BIG TALK: CREDENTIALING, FRAUD AND ENFORCEMENT

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SUMMER 2017

By Fabian Blache, Executive Secretary &Chief Administrative Officer, LouisianaState Board of Private Security Examiners

There was a great deal of spirited conver-sation in Las Vegas on the topic of creden-tialing, fraud and enforcement. The privatesecurity and private investigative sectorsare not immune to someone forging a cre-dential or training record, other forms ofdocumentation fraud, and the subsequentneed to investigate these violations.

All regulated states generate some formof license document or personal identifica-tion that is issued on behalf of a companyand its employees. The purpose of thesedocuments is to allow the consuming public,meaning those with whom the private secu-rity and/or private investigative companiescontract, to have a readily available forensicway to identify the licensure status of boththe company and the security officers orinvestigators they employ. Going back sev-eral decades, when there existed no formaldatabases in which to capture and docu-ment credentialing records, the uniquedesign template and materials of the cre-dential were of paramount importance.

In the 1970s, a New York driver's licensewas a paper document with no photograph.The holder's name, sex and date of birthwere accompanied by a 20-character identi-fication number. Fast forward to today andthe document has evolved considerably.

Driver's licenses now can have textures,holographs, QR and bar codes, magneticswipe strips, and other fraud-detecting tech-nologies. Nevertheless, as with currency,these countermeasures can often bedefeated. This is why the first thing a policeofficer does during a traffic stop is run thedriver's license through the license data-base. This is done by swiping, scanning orkeying the license info into a terminal thatcommunicates with the database. Why?

Because the documentyou hand someone onlytells them that at somepoint you obtained it. Itdoes not tell them the cur-rent status of that creden-tial. This is one of the firstways to thwart an attemptat credentialing fraud. Nomatter how authentic a forged credentialappears, it is typically verifiable through thedatabase where the core record – related tothe issuance of that credential – resides.

The same holds true within the realm ofsecurity and private investigations. State bystate, the credentials look vastly different.The common denominator is the ability toverify the documentation via the databasesin which the information is housed. Whilethe physical aspects of credentialing areimportant, other significant elements involverequirements, intervals, and cross-staterecognition (compacts or reciprocity).

States regulate industries to develop acore standard or baseline of ability, and toset forth protections for the consumers ofthose services. Often, those core standardsare based on certifications for which alicense is subsequently furnished. Basically,certifications are credentials that indicatethe attainment of minimum qualifications toperform a certain function, and licensure isthe legal authority granted by a state toallow performance of that function.

From a consumer protection standpoint,certifications and licenses contain degreesof rigor dictated by lawmakers to assurethat the level and quality of services meetcertain standards. When those standardsaren't met, consumers (the public) areexposed to a variety of anomalous behav-iors, practices and results for which thereare expectations of culpability.

Additionally, licenses are not issued when

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OPEN FORUM HIGHLIGHTS:PSYCHOLOGICAL TESTING

“So you do the psychological testing.We get these results back and the deter-mination is the person is mentally fit orthey're not mentally fit. What have weaccomplished? What have we prevented?Do you think that realistically that is pro-tecting the public? So the ones who getcaught in the net are the ones that youcan wave in the air and say we caught afew, right? And then a few months later,one of your people who passed becomesa mass shooter or a mall stabber.”

– Patty Schmitt, Florida Association of Security Companies

“I think when states decide to do (psy-chological testing) they have to thinkabout how it is going to affect commerce.How is it going to affect the companiesthat are going to have to do it? How's itgoing to affect the administrators, the reg-ulators, their work load? Because it'sanother thing their department heads reg-ulate, administer, track ... We try to hirepeople and get them licensed as quicklyas we can. What is this assessment goingto mean? Does it add a week, is it 4-5days, is it two weeks to process? And howdoes that affect commerce?”

– Dennis Casteel, Brink's, Incorporated

“The best people to tell if someone isstable or not stable is the employer whohas hired him, screened him, put him outin the field and touches that person everyday. We are able to see if that person isnot happy within the normal realm ofacceptable behavior. A test will not predicttomorrow.”

– KC Poulin, KKP Security Group

Fabian Blache

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Continued from Page 6

insurance requirements have not been met.Through training, testing, verification, certifi-cation, licensure and insurance, protectionof the public can be realized.

Vetting security officers is probably one ofthe single most important functions any reg-ulatory body is tasked with. It is typically theterminal moment that takes a provisional ortemporary license to its permanent or fullyactive status. If the process is mishandled,issues may ensue – despite the presenceof required trainings and certifications.

This is such a critical element becausesome states recognize the credentialingefforts of others. This cooperation can resultin rapid deployment of surge responsesecurity operatives during declared disas-ters and other all-hazard events for whichforce expansion is needed. Ensuring thatclass hours, exams, skills tests and othertrainings are adequate, equivalent and cur-rent are integral to helping states implementcompact and reciprocity initiatives.

In a perfect world, every state would havenear identical criteria for licensure, particu-larly in regard to training requirements andbackground vetting. Policies could be inplace outlining which aspects of the (non-disaster) credentialing process are modi-fied, allowing security personnel from out-side agencies to rapidly flow into service.

So, what if the company is not really acompany? What if the security officers usefaked credentials? What if the training hasbeen faked, forged or is misrepresented?

The importance of using robust data sys-tems cannot be over-emphasized. FBI sta-tistics show that approximately 10 percentof all credentials are forged. Applying this tothe PI and private security industries indi-cates an astronomical number of operativesin both disciplines are likely working underthe guise of forged credentials.

The only safe and verifiably sound way todetermine what is what with respect to cre-dentialing is a heavy reliance on what thelicensure data system has in its corerecords. Yes, databases can be breachedand even hacked, but the likelihood of statelicensure databases being compromised isminuscule. There's very little benefit forsomeone to hack a database in order tocreate a fake record so they can work.

But photoshopping a valid expiration dateonto an expired license can happen quickly,easily and without detection – particularly inthe absence of sound inspection processesand direct contact with regulatory boards.This is why reliance on data systems anddevelopment of credentials that allow forscanning of the document to access thedata are critically important to mitigating thepitfalls of ID card review as the only check.

Louisiana is moving to an ID card usingQR code technology for rapid examinationof data records both through online search-es and during inspections. It also allowsanyone to search company, instructor andsecurity personnel credentials in real-time.

Global online access to this kind of infor-mation bodes well for conducting brisk andthorough investigations into the status of acredential when it’s germane to a develop-ing incident, news coverage, or other regu-latory agency need. Transparency in licen-sure is of paramount importance, as is theability to develop an accurate profile of acompany or individual security officer or PI.

As regulators, we spend considerabletime and resources to build a construct forvetting and licensure around participatingbusiness owners and their staffs. Usingadvances in technology to reduce hassles,increase accuracy and aid the industry inputting qualified people to work should bethe goal of every state – particularly asthreat profiles change, incidents rise andpressures on our industries escalate.

OPEN FORUM HIGHLIGHTS:

Electronic licensure vs. paper process“It's off the charts faster. Before, you

were exchanging checks through the mailand if there's something missing you haveto return it. Registration applications couldtake days or potentially weeks. And nowwe can turn around same day... Unarmed,certainly within a day or so is typical."

– Geoff Dutton, Ohio PrivateInvestigator Security Guard Services

“The alarm industry in Tennessee justwent online. We used to sit and manuallytake their renewal forms and check themoff with a pencil. We do it automaticallynow, and I opened up 70 complaints in 1-2 months. That's more than I opened inthe entire year last year. Because theystarted getting renewal forms that said,'This employee works for you.' We get ter-mination notices; that's a violation if theydon't notify me within 30 days. And thesecompanies do not know who's working forthem. If you have 3,000 employees, youdo not know your employees."

– Cody Vest, Tennessee Private Protective Services

"The supervisors in our company workwith employees day to day. And the cus-tomers are so attuned to the employeesthat if our employee has body odor, weget a telephone call. So I can assure youwe do know far better than any static testas to the well-being of our employees.”

Criminal element vs. terror element“The terrorist mentality and the criminal

mentality are really very separate. Some-one who's committed to a cause, an ideol-ogy, can come off as a supreme employ-ee. And you don't see it until it happens.”

– Patrick Gibbons, Dunbar Armored

THE BIG TALK: CREDENTIALING, FRAUD AND ENFORCEMENT

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In the digital era, data breach-es have grown exponentially –something that came as no sur-prise for far too many attendeesat the IASIR conference.

"I'm afraid this is not a goodnews story for most of us in theroom," Special Agent FredBradford of the FBI's Las Vegasdivision said during his address,"Ramifications of U.S. Govern-ment Employee and PrivateSector Customer DatabaseBreaches." He noted that thosewith a military connection or asecurity clearance have been athigh risk in government breach-es by intelligence services ofhostile countries.

"The Chinese intelligenceservices know more about youthan you do," said Bradford,concerning the June 2015 reve-lation that 21 million recordswere stolen from the U.S. Officeof Personnel Management, like-ly by Chinese agents. For eachvictim, the stolen informationcomprises 127 pages of per-sonally identifiable information.

"We're seeing that proliferate,the spread of stolen informa-tion," he warned. In February2015, 80 million customers ofAnthem BlueCross BlueShieldhad information stolen from thecompany's databases. TheChinese were also suspected inthat breach.Similarly, datawas stolenfrom the U.S.Department ofJustice inFebruary 2016in a breachaffecting29,000 people.

"We have to operate asthough they know everything,"said Bradford, explaining thatthe thieves data mine that back-ground information. He suggest-ed that those who broke intothe Department of Justiceintranet were cross-referencinginformation stolen in earlier gov-ernment breaches.

"The targets were identifiedfrom the OPM breach," he said.

"Someone very senior in theDOJ was contacted by some-one who he believed was a jun-ior and new employee.Temporary access was given tosomeone who eventually down-loaded the entire directory."

The breaches led to personalthreats as well as an overallthreat to national security.Bradford offered some sugges-tions to avoid getting caught upin a future breach.

"Be wary of unsolicitedattempts to elicit information,"he advised, as thousands ofpeople in China are employedto make online contacts. "Theyrefer to them as battalions."

People who travel overseason business should considerhaving a separate phone foruse in foreign countries.

For those who suspect theirpersonal data has already beenbreached, "we can't undo whatwas taken," he explained. "Justbe aware that a hostile foreignservice or services possiblynow have it."

THE GREATIASIR MEET& GREETAlmost every conferenceattendee stopped by theOpening Night Receptionto meet more of theirIASIR colleagues andvisit with old friends. Thegreat camaraderie IASIRis famous for continuedinto the next evening’souting for dinner and aclassic Vegas show.

The extended conversationon Credentialing, Fraud andEnforcement of course includ-ed discussion of backgroundchecks. Along with drawingcomparisons of how differentjurisdictions carry out back-ground processes, the talkturned to updates in NextGeneration Identification (NGI)Rap Back Services.

This program, the subject ofa presentation at the 2015IASIR Conference in NewOrleans, is an extension of theFBI's long-standing practice ofproviding noncriminal justiceagencies with fingerprint back-ground checks of applicants,employees, volunteers,licensees, and other individualsin positions of public trust. Thisone-time check of a person'scriminal history status hasbeen routinely used in suitabili-ty determinations.

Future criminal arrests, how-ever, may not be discovereduntil the next periodic back-ground check, which may beyears following the initialinquiry. Consequently, an indi-vidual may continue to occupya position of trust after engag-ing in criminal conduct thatwould be a prohibitor foremployment or other benefits.

This gap in the backgroundcheck process has been along-standing concern for the

BACKGROUNDCHECK: NEWSON FBI’S RAPBACK SERVICE

FBI DETAILS DATABASE BREACH FALLOUT

Special AgentFred Bradford

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BACKGROUND CHECK: RAP BACK NEWS

LEARN ABOUT SPONSOR GL SOLUTIONS

Continued from Page 8

noncriminal justice community, which hascalled for a national subscription/notificationservice allowing agencies submitting finger-prints to be notified of future criminal arrestsand other relevant notifications reported tothe FBI from any participating state or feder-al agency. The FBI's NGI NoncriminalJustice Rap Back Service fulfills that need.

Sandra Schooley, management and pro-gram analyst for the FBI'sRap Back Services Team,alerted IASIR to a fewupdates since her 2015presentation. Most impor-tantly, some NGI Non-criminal Justice Rap Backfees have been eliminatedand others reduced.

Also, several Rap BackServices instructional documents havebeen upgraded and placed on the LawEnforcement Enterprise Portal for federal,state, local, and tribal agencies who have

an interest in submitting NGI Rap Back sub-scriptions. To gain access, apply for anaccount at www.cjis.gov.

Currently, three agencies are participatingin the NGI Noncriminal Justice Rap BackService. Utah was the first state to join inJuly 2015, followed by a Department ofDefense agency in September 2015 andthe Transportation Security Administration inMay 2016. Texas implemented the first NGICriminal subscription in January.

"We have received positive feedback fromall the agencies that have implemented theNGI Noncriminal Justice Rap BackService," Schooley reported. "Both Utahand TSA presented their implementationprocess to the Compact Council inNovember. The transcripts will be availableon the Compact Council website if anyonewould be interested in reading about them.

"We do not yet have a contract serviceapproved, but we are hoping to propose aRap Back Contractor Plan this fall. It wouldbe available through the FBI channelerprocess contracted as a non-channeler."

GL Solutions appreciated the recommen-dation of its client contacts at the VirginiaDepartment of Criminal Justice Services(DCJS) to connect with IASIR to investigatewhether others at the annual conferencemay also need the company's GL Suite reg-ulatory software – the system and serviceswhich are now in use by the Virginia DCJS.

IASIR welcomed GL Solutions as a 2016Bronze Sponsor, which turned out to be agreat introduction to the important workbeing done by IASIR. GL Solutions hopesto increase the reach of its versatile, highly-configurable software among IASIR mem-ber agencies throughout the country.

Founded by ex-regulatory administratorsfrom the Oregon Department of Justice, GL

Solutions has provided state regulatoryagencies with efficient and effective regula-tory systems since 1997, delivering a blendof software, solutions and support. GLSolutions works with approximately 70agencies in half the U.S. states to supportcertification, licensing, permitting, inspec-tions, investigations, compliance, enforce-ment and case management activities invarious regulatory environments. For moreinformation, contact GL Solutions at800/930-1193 or visit glsolutions.com.

SandraSchooley

The IASIR Board of Directors welcomeda number of new members in the lastyear:

• Keith E. Warren, Executive Director,and Randy Barrows, Administrator,Alabama Security Regulatory Board,Montgomery, AL

• Ana Rosa Velarde, AdministrativeManager, and Erin Blumer, AdministrativeServices Officer, Arizona Department ofPublic Safety, Phoenix, AZ

• Roy A. Rahn, Executive Director, andDavid Chandler, President, CaliforniaAssociation of Licensed SecurityAgencies, Guards & Associates,Sacramento, CA

• Minnie Ann Lane, LPI, SME andWilliam R. "Bill" Keck, Licensed PrivateInvestigator, Confidential InvestigationsAssociated, Knoxville, TN

• Eric L. Amerland, President/CEO,Merchants Security Services, Inc.,Metairie, LA

• Lisa Kool, Director/Registrar, and IanMcKinley, Deputy Registrar, OntarioMinistry of Community Safety &Correctional Services, Private Securityand Investigative Services Branch,Toronto, ON

• Cedric Paulin, Chief of Staff, NationalCouncil for Private Security (France),Paris

• Abraham Kumar, President,ProtaTECH, Northridge, CA

• Daniel L. Swindall, President/CEO,and Art Gissendaner, Director ofCommunications, Blackstone SecurityServices, Inc., Phoenix, AZ

• Eddie Sorrells, Chief OperatingOfficer/General Counsel, DSI SecurityServices, Dothan, AL

IASIR WELCOMESNEW MEMBERSTO ASSOCIATION

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SUMMER 2017

TRAINING TRENDS: GOVERNMENT AGENCIES SHARE RESOURCESBy Mark Camillo, Distinguished Lecturer,John Jay College of Criminal Justice

This article was written as a recap of keypoints discussed with attendees during the'Training Trends: Increasing GovernmentCollaboration through Improved Counter-ter-rorism Training' presentation at the IASIRConference in Las Vegas.

Physically protecting criti-cal infrastructures is not anew concept to either thepublic or private sectors.However, the 21st centuryhas ushered in anincreased focus on risks tothese facilities due to tragicglobal events responsible for causing massloss of life and property.

The establishment of government agen-cies with a focused mission of protectingtheir citizenry from man-made disasters andmitigating the effects of natural disastershas spawned a significant increase in train-ing and awareness programs. Federaldepartments along with state and provincialagencies now serve as resource destina-tions for a variety of available programsdesigned to counter evolving threats associ-ated with terrorism.

Additionally, emergency preparednessand response training programs are readilyavailable via these same government web-sites. Both the regulated and unregulatedsectors now have access to unprecedentednumbers of on-line and in-class programs.

The evolving threat picture has both per-sistent and trending dangers. Theseinclude, but are not limited to:

• improvised explosive devices • personally-worn explosive vests • vehicle-borne improvised explosive

devices • chemical/biological dispersals• active shooters/armed attackers.

In the United States, the federal govern-ment has determined that there are 16 criti-cal infrastructure sectors when addressingprotection, preparedness and response/recovery measures. Each has a sector-spe-cific plan that is periodically updated.

In a review of best practices, two of thecritical infrastructure sectors were examinedto serve as potential guides for future count-er-terrorism training regulations.

Nuclear Reactors, Materials and Waste The U.S. Nuclear Regulatory Commis-

sion’s approved 'Training and Qualifications'was one of the focal points. Eight areaswere discussed that are found within theirregulatory guide 5.75 (July 2009).

The Federal Emergency ManagementAgency offers 18 on-line courses focusedon radiological incidents.

Chemical SectorThe Department of Homeland Security

has regulatory authority over high-riskchemical plants in the U.S., and that wasour second focal point. DHS ensures com-pliance through the Chemical Facility Anti-Terrorism Standards program.

Specific official documents discussedincluded;

• DHS Risk-based PerformanceStandards Guidance (2009) – 17 specificguidance topics

• DHS First Regulatory Authority forSecurity (2014) – Chemical Sector SecuritySummits conducted annually

The information provided included eightfacility plans and programs potentially veri-fied during an on-site inspection.

Note: Much of this referenced informationalong with more details can be found in theDHS Chemical Sector Specific Plan (2015)

For the remaining unregulated criticalinfrastructure sectors, a number of available

OPEN FORUM HIGHLIGHTS: TRAINING HOURS & COSTS

“It's really not about the hours, it's aboutthe content. If that content can be done in40 hours, great. If it's a little bit more thanthat then maybe that's a goal that we worktowards over time. Because I think if youflip that light switch and said 120 hours,we'd have a lot of angry people."

– Patty Schmitt, FASCO

"It's also a matter of diminishing returnshere. If we're looking at 120 hours, we'retalking about three full-time weeks of train-ing for a single security person. ... Really,what are they getting out of an additional,say, week's full-time of training that theywouldn't be able to get in a more concen-trated well-defined course?"

– Swathi Staley, Allied Universal Security Services

"As you go through this process and youcome up with standards that you want, atthe end of the day, who's going to pay forit? ... In California, specifically it's writtenthat it's the responsibility of the officer. Wedon't want to put so much on that it'sgoing to be a bar to entry, that somebodywho's unarmed can't afford to be armed."

– David Chandler, CALSAGA

"Do we intend to eliminate the humanfactor? Because that's what it sounds like.I know we're trying to go online. I knowwe're trying to make it streamlined ... butwe're also taking away the face-to-face.We're taking away the opportunity to seea person's eyes, to know who they are. Away to get to know your employee or pre-employee is by talking to them – actuallysitting down, having a cup of coffee. Butnow we're eliminating some of that."

– Constance Carnes, Dunbar Armored

Mark Camillo

Continued on Page 11

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GOLDEN NUGGET TOURThe Golden Nugget Las Vegas Security Tour gave attendeesinsight into the complex’s security and surveillance operations,general hotel and casino security challenges and solutions, as wellas issues associated with the unique geographical location. Inaddition to touring guest areas such as the casino, Fremont StreetExperience, the shark tank and Gold Diggers night club, partici-pants saw many back-of-house areas like the loading docks,employee entrance, security offices and holding room, plus thesecurity dispatch center and gaming surveillance room, whichhave restricted access and are generally off limits.

TRAINING TRENDS: GOVERNMENTAGENCIES SHARE RESOURCES

Continued from Page 10

on-line and in-class training andawareness programs areoffered through the DHS SectorOutreach and ProgramsDivision.

The commercial facilities sec-tor, which is broken down intoeight subsectors, has access toavailable no-cost courses whichrange from sector-specific top-ics to general security aware-ness. Specific courses include:Private Security AwarenessWorkshop; Bombing PreventionWorkshop; Soft TargetAwareness; and ProtectiveMeasures Course. Their securi-ty awareness series includes:Workplace Security Awareness;Active Shooter: What you cando; Retail Security Awareness:Understanding the HiddenHazards; and Protecting CriticalInfrastructure against InsiderThreat.

The Department of Energyand the Department ofHomeland Security together

provide numerous training pro-grams, many of which are relat-ed to improvised explosivedevices, one of our persistentthreats. Courses are alsooffered in the areas of pipelinesecurity and port and vesselmaritime security.

Our training trends discussionconcluded with an examinationof in-class courses offeredthrough a DHS and Texas A&MUniversity partnership. Coursesavailable on critical infrastruc-ture security are basic level aswell as advanced. Theadvanced courses are for man-agement level owners andoperators, and state, local andtribal senior officials.

In conclusion, homelandsecurity is not universally regu-lated, but training is availableand affordable. Critical infra-structure sector-specific HLStraining courses are offeredonline by several governmentagencies. Some classroomcourses are available at fixedlocations.

PRECISION DOCUMENT IMAGINGPROVIDES BRONZE SPONSORSHIP

IASIR is grateful to 2016Bronze Sponsor PrecisionDocument Imaging (PDI), aleading provider of enterprisecontent management softwareand hardware, and back-fileconversion (scanning) services.

PDI works with organizationsto identify and implement busi-ness process improvements togain operational efficiencies andincrease productivity.

The company understandsthat office productivity is a resultof product efficiency. An impor-tant part of that is PDI’s abilityto suggest the correct soft-ware/hardware for the client’s

document imaging needs. PDI brings solutions to infor-

mation management problems.They strive to offer the mostreliable, productive and techno-logically advanced productswith an eye toward cost effec-tiveness and real value

Cumulatively, the PDI teamhas over 20 years’ experiencein organizational analysis andmanagement; consulting; gov-ernment contracting; and recordmanagement systems imple-mentation. They believe qualityblended with excellent serviceis the foundation for a success-ful business relationship.

EDITOR’S NOTE

Thank you to everyone who contributed to this edition of theIASIR Regulator newsletter, including reporter Andrew Wind

and photographer Bill Hamill. Thanks also to writer and designerBecky Wilson of WritingByBecky.com for promotional materials.

We are grateful to in-kind sponsor HBM Technology Partnersand goodie bag sponsor Caseworks/Miller Computer Group. All

of our sponsors directly improve the conference experience.

We appreciate the active participation of all IASIR members,and the great enthusiasm and ideas shared by 2016 attendees.

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SUMMER 2017

LONGTIME LEGAL ADVISOR LOUIS GURVICH NAMED LIFE MEMBERLouis Gurvich, a notable char-

acter in just about any storyfrom IASIR's rich history, washonored in Las Vegas with LifeMembership. This prestigiousdesignation for members whohave made an undeniably sub-stantial contribution to theadvancement of the Associationhas been given only seventimes in the IASIR’s history.

A licensed Louisiana attorneyfor 36 years, a licensed privateinvestigator, and a senior con-tract security executive since1989, Louis sat on theLouisiana State Board of PrivateSecurity Examiners, the stateregulatory board responsible forpromulgating and enforcingLouisiana's rules and regula-tions for the contract securityindustry, in most years from1992-2016. Over that sametime period, he was a foundingmember of IASIR and servedas its longtime legal advisor.

"It's been a great experienceand it's been a lot of fun," Louissaid in accepting the award. "Itried to put together a retrospec-tive and glean some deepermeaning on my relationshipwith IASIR. This morning as Iwas fumbling for tissues in mypockets, I thought, 'wow, I havethe same cold today that I hadwhen John Russi appointed meas your legal advisor inNovember of '93.' Now if that'snot karma, that's deep."

Louis estimated the 2016 con-ference was IASIR's 34th meet-ing as the group met twice ayear until 2002. "The cama-

raderie was and is one of thefundamentals of this organiza-tion," he said. "I look back to ArtVarnadore, Donna Martin, GailSimonton, Ken Roberts, ConnieCrawford, Donna Hancock,Wayne Rogillio, then of coursealong comes Laurel, SteveHess, Ron Levesque, MarieOhman, Bruce Hulme, DennisCasteel, LeonBaker, BradShipp, GeneStaulcup, and I'mmissing somany. We had awonderful time!"

That was evi-dent in the manycongratulatorynotes read at theceremony, mostfrom past IASIRpresidents who had served withLouis over the years.

"I'd absolutely like to have itrecorded that it's about timeLouis Gurvich was recognizedfor what he's been doing andthat he receive a life sentencefor something," wrote SteveHess, IASIR president from2002-04 and a fellow LifeMember. "IASIR has been luckyto have him and I've valued ourfriendship and his wise counselduring my time as president."

Marie Ohman, IASIR presi-dent from 2006-08 and a fellowlife member, wondered, "wheredoes one begin a commentaryon Louis Gurvich? It has beenmy pleasure to be acquaintedwith Louis for many years. Hehas shown a commitment to

issues and concerns of theorganization as well as expend-ed energies to move IASIR for-ward. I enjoyed my many spar-ring sessions with Louis and hisadvice to me during my termsof leadership. He is an originaland I commend IASIR for rec-ognizing him for LifeMembership!"

Added KarenForsyth-McNeil,IASIR presidentfrom 2010-12,"Because of yourcontributions,IASIR hasbecome astronger and bet-ter organization.The membershipwill miss yourlegal expertise

and input in that 'famous south-ern drawl' of yours, which Icould never master. We areextremely grateful for yourunconditional friendship, guid-ance, and your longstandingand selfless willingness to con-tribute to the growth of IASIR. Ican't think of anyone moredeserving of this honor thanyou, my friend."

IASIR Board Member BruceHulme, who worked with Louison various boards since themid- '90s, highlighted aspects ofLouis' career before presentingthe Life Member plaque.

As president and CEO of NewOrleans Private Patrol Service(NOPP), Louis is the third gen-eration of his family to beinvolved in the contract security

business. The company current-ly employs more than 400 secu-rity and staff personnel, and islicensed in every Gulf state.

One of the oldest continuouslyoperated companies of its kindin the world, NOPP is now com-pleting its 86th year of providingsecurity services, primarilyalong the New Orleans water-front. The business group alsocomprises an investigative facili-ty, Gurvich Detective Agency,and an electronic/access controlcompany, Republic ProtectionGroup, and is an industry leaderin providing contract securityservices which are compliantwith the Maritime TransportationSafety Act of 2002.

"When there's been any typeof a problem, he's been able toresolve it," Hulme said of Louis'involvement in IASIR and otherindustry groups. "He's a verygood mediator and he alsoknows how to separate thewheat from the chaff and getright down to business.

“He also chaired a number oflegislative committees over theyears. We were always able tobring resolutions and we'd runthem by Louis … and get hisopinion on whether these thingswould fly."

"We got a lot done, we reallydid," Louis said in his assess-ment of IASIR's 23-year history."The path wasn't clear for usbecause we were the first peo-ple to try to do this. You're tryingto regulate industries that arerelated, but they're really

IASIR Life Member Louis Gurvich

Continued on Page 13

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SUMMER 2017

PANEL EXPERTS DIG DEEPER ON CONFERENCE TOPICS, ACTIONSA final panel discussion gave

attendees an opportunity to fol-low up with many of the fea-tured speakers and dig deeperinto the topics. A few highlights:

"I would say the clients I'vehad expect me and my compa-ny to train our staff. They don'tgive us any requirements ...they just expect us to knowwhat we're being hired to do. Ithink also for the states thereneeds to be standardization intraining, especially in thesetimes. Because there are com-petitors out there that aren'tdoing any training whatsoever."

– Jay Purves, ContemporaryServices Corporation (CSC)

“I know for a fact the numberof mom-and-pop agencies that

are going to say I can't afford totrain people. Now, maybe thosepeople shouldn't be involved inthe industry, but there areplaces where those people andthose agencies fill the spot.Once the public and the clientsget used to the fact that they've

got to pay for better service,better folks, better vigilance ...at that point we can say, 'Allright, this is the standard of theindustry now.' So we can saywe need this level of training.”

– Mark Zane, Nevada PrivateInvestigators Licensing Bd.

"I think it's that ground-leveltraining on what to look for. LasVegas Metro PD is heavilyinvolved in that with the casi-nos, trying to teach what to lookfor in bad actors when it comesto gangs and terrorists, scamartists. We've got them all herein Vegas, which is a real mag-net for them. It's something weaddress a lot day in, day out."

– Special Agent FredBradford, FBI Las Vegas

"That awareness needs totrickle down to everybody wehave influence with. As terror-ism becomes more and morepossible in our country, we'regoing to need all the eyes andears of the private sector – notjust the law enforcement side."– Dennis Casteel, Brink's, Inc.

Continued from Page 12

disparate entities. To know oneis not necessarily to know theother one.

"I think we mostly got it right.As I look out today, I see fourthand fifth generation members,so I think we're making animpact."

Louis encouraged membersto broaden their vision for theAssociation. "What we've got todo is just market ourselves.There's more stuff to be done. Ifyou look at the bylaws, you'vegot the alarm, PI, security andrelated industries: locksmiths,cyber security, prison folks,

process servers, bail bonds –all of those guys have an inter-est in an organization like ours.

"I think we should try toexpand it. How many of yourealize that a full member does-n't necessarily have to be astate agency? The city of NewOrleans regulates security.Could they be a member? Surethey could. Tulane UniversityCampus Police? Are they agovernmental entity? Yes, Ithink they probably are. Countyfolks, private prisons, all are eli-gible to participate.

"Those are all things we canlook at trying to implementgoing forward," Louis said.

"Few problems you all have outthere as regulators are unique.There's no reason to reinventthe wheel if you don't have to.

"We started out as a South-eastern regional organization,but we always knew there wasroom for growth. So here weare as a mature organization,23 years old, that's had 34meetings. We're going strongand we can keep doing this."

As the crowd rose for a stand-ing ovation, Louis concluded, "Iwant to thank you all. To havebeen a part in this is just one ofthe most magnificent things I'vedone. Thank you all from thebottom of my heart."

IASIRRegulator

Volume 23 No. 1SPRING 2017

IASIR Regulator is a publication of the

International Association ofSecurity & Investigative

Regulators.

Send mail to:IASIR Regulator

P.O. Box 93Waterloo, IA 50704

Editor and Designer:Laurel Rudd

Copyright 2017

LOUIS GURVICH NAMED AS IASIR LIFE MEMBER

The Friday panel included, from left, Cédric Paulin of France's NationalCouncil of Private Security, KC Poulin of KKP Security Group, SpecialAgent Fred Bradford of the FBI’s Las Vegas division, Fabian Blache ofthe Louisiana State Board of Private Security Examiners and MarkZane of the Nevada Private Investigators Licensing Board.

Continued from Page 1

will be available at this discountedrate two days prior to the confer-ence as well as two days after,based on room availability.

To make reservations, call thehotel at 423/756-5150 and identifyyourself as an IASIR AnnualConference participant. To receivethe special rate, reservations mustbe made by Tuesday, Oct. 24.

Chattanooga's Airport, CHA, isjust 10 miles from downtown andoffers direct or one-stop flightsfrom most destinations. There istaxi service between the airport and hotel,plus the DoubleTree offers valet ($15) andself-parking ($11 plus sales tax per night).

"Whether it is the Tennessee Aquarium,the railroad history inspiring the song'Chattanooga Choo Choo,' or the collections

housed at the Hunter Museum of AmericanArt, the site of this year's conference willoffer something for everyone,” Vest added.“We know you will enjoy the local restau-rants as well as attractions unique to theSoutheast.

"Thank you so much for choos-ing Tennessee to be your hoststate. We look forward to the livelydiscussions and sessions thatmake the IASIR Conference sucha successful event."

Make plans now to meet yourIASIR colleagues in Chattanooga.The educational and networkingopportunities you will experiencecan't be measured, so attend theannual meeting and feel informed,connected and empowered. Wehope to see you there!

IASIR’s recruiting efforts areongoing. If you have colleagues who wouldbenefit from membership, talk to themabout the contacts and information you gainthrough the association. If they would like tolearn more, refer them to the IASIR office,888/354-2747 or contact@iasir.org.

IASIRRegulatorSUMMER 2017

14

CHATTANOOGA: MEET IN TENNESSEE’S MOST SCENIC CITY

GET LOGOED AT LANDS’ END Love IASIR but

can’t commit to thetattoo?

Fortunately, youcan get just aboutany product fromLands’ End embla-zoned with IASIR’sproud logo – frompolo shirts and base-ball caps to beachtowels and shopping totes.

Shopping is fun and easy.Simply link to the IASIR WearE-store from the members-onlysection of our website atwww.iasir.org. The entire trans-action is via Lands' End andproducts ship directly to you inabout a week.

Wearing the nicelydetailed IASIRbadge embroideredon high-qualityLands' End gear is agreat way to pro-mote the associationand the importantwork we do.

Plus, throughJuly 28, save 40

percent off your order usingcoupon code EMSAVE40LBat checkout.

Remember, information to logon to IASIR’s social mediaaccounts will be available soon,so send us your selfies in yourlogoed attire. No prizes offered,just the glory.

FLYING IASIR’S FLAGSKaren Maples (left), alarm representative on IASIR’s Board, presentsa beautiful new flag display to President Peggy Anderson. The dis-play, which holds the flags of countries, American states andCanadian provinces in attendance, was donated by the ElectronicSecurity Association (ESA) of Indiana, a chartered chapter of ESA.