Rail Management Services & Solutions

Florida – South Carolina – North Carolina – Georgia – Tennessee – Virginia – Kentucky – Maryland – Pennsylvania – New York – Michigan – Wisconsin - Missouri

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Goals & Format

Goals

▪ Understand changing rail market

▪ Familiarity with all solutions

offered

▪ Promote use of all RSInet features

▪ Reveal enhancements

▪ Interact with RSI team

▪ Be heard

“Your most unhappy customers are your greatest source of learning” Bill Gates

2019 Road Map

RSI Overview

We provide innovative rail-centric services and solutions that bring high performing results to the

organizations we serve and meaningful, rewarding opportunities to our employees.

▪ Understanding the customer’s needs

▪ Cutting-edge software

▪ Proactive, value driven solutions

▪ Safe movement and management of commodities across North America

▪ Dedicated, highly trained industry experts

RSI Overview

RSI Logistics, Inc. (RSI) has been helping rail shippers reduce transit costs and improve supply chain

control through service products, consulting, and technology solutions since 1985. RSI serves clients

from 23 locations and is organized into four distinct business areas:

Founded in 1985 | 178 Employees | $143M revenue 2017 | 12-15% business growth Y-O-Y for the past 3 years

RSI Overview

Bob TuchekPresident

Chuck WhitakerCFO

Kelley MinnehanSr Vice President

Kym HessDir HR

Cathy McQuillinAccounting Mgr

Jennifer HarrisFreight Accounting Mgr

Gail CarlsonDir Customer Service

Adam AndersonDir Business Development

Randy BeckhornDir IT

David RiddellDir Marketing

Matt FreyDir Terminal Operations

James WeglickiDir HSE

IT Staff(9)

Account Managers(3)

Rate Managers(2)

Logistics Coordinators(7)

Equipment Managers(3)

Logistics Interns(1)

Linda GlauberDir USRail Impact

Impact Staff(5)

Jana CorderDir STS Intermodal

STS Intermodal(12)

HR Assistant(2)

Accounts Payable(5)

Accounts Receivable(3)

Ken SullivanRegional Manager

Jeff ZavitzRegional Manager

Norman RasRegional Manager

8Terminals

5Terminals

7Terminals

RSI Overview

Industry Mix

▪ RSInet Technology

▪ RSInet & Services

▪ New Customers

▪ Agriculture 26%

▪ Chemicals 26%

▪ Energy 30%

▪ Steel 17%

RSI Overview

Steel

▪ American Zinc Recycling

▪ LB Foster

▪ Metalsa

▪ Steel Dynamics

Chemical & Plastic

▪ Boral CM Services

▪ Brenntag North America

▪ Lignotech USA

▪ Nachurs Alpine Solutions

▪ Polyone Corp

Agriculture

▪ Darling Ingredients

▪ ED&F Man

▪ FC Stone

▪ Star of the West

Petroleum & Energy

▪ Asphalt & Fuel Supply

▪ Dead River Company

▪ Eco-Maxx

▪ Heritage Crystal Clean

▪ Interstate Asphalt

▪ Superior Silica Sand

▪ Vertex

RSI Team

Bob has been directly involved in all of aspects of transportation

including truck, rail, ocean, and warehousing for over 30 years.

He has extensive experience in rail logistics analysis and planning,

facility development, and rate negotiation and management. On the

equipment side, his experience includes clients’ lease negotiations,

managing large railcar fleets, managing railcar maintenance for

multiple companies, and developing and operating transloading

facilities.

Prior to RSI, Bob’s experience includes serving as a Marketing

Manager and Account Executive at Consolidated Rail Corporation.

Bob Tuchek | President

RSI Team

Gail has been with RSI Logistics since 1998. Prior to joining RSI,

Gail began her rail-centric career at The Dow Chemical Company

in corporate logistics and purchasing. Gail was able to apply her

shipper perspective to the young RSI company. In doing so she

played a key role in the inception and development of what is

known as the RSInet application today.

Gail’s passion and commitment to customer service is evident with

the long-term client relationships at RSI. She takes pride in low

client turnover and feels retention is attainable through honesty and

open communication – while continuing to keep up with the ever-changing industry and offering robust solutions that fit client needs.

Gail Carlson | Director of Customer Service

RSI Team

Randy has over 20 years of experience working in the web

software development business. During his career, Randy has

been the project lead on software development initiatives for many

Fortune 500 companies including Ford, General Motors and Pepsi.

As the Director of IT, Randy works with clients to create customized

tools that allow access to key data points impacting innovation and

profitability.

Randy leads a service organization that is SSAE18 SOC2

compliant and takes pride in the defined Business Processes and IT controls that RSI has in place.

Randy Beckhorn | Director of Information Technology

RSI Team

Adam began his RSI Logistics career over ten years ago as a

Logistics Coordinator, gaining unparalleled experience in the rail

transportation industry.

Currently working as the Director of Business Development, Adam

is able to apply his experience to craft creative solutions. His

unique career path and education allow him to fully understand

problems and realize that no single approach is right for every

issue. Adam’s passion for leading teams, executing projects, and

continuous improvement efforts foster meaningful, long-lasting relationships.

Adam Anderson | Director of Business Development

RSI Team

Matt is an executive level professional with 25+ years of highly

successful experience in operations, sales and as a business

owner. Exceptional leadership and relational skills resulting in a

dedicated customer and employee base. Strong entrepreneurial

personality, passion driven and a clear and detailed understanding of business management and development.

Matt Frey | Manager of Terminal Operations

RSI Team

Erica DePond | Client Logistics Manager

Erica DePond began her career at RSI Logistics in 1994. Having

over 20 years' experience in the rail industry combined with ground

up, hands on growth at RSI, has catapulted her into her role today

as Client Logistics Manager.

Erica's expertise provides innovative rail-centric services and

solutions that bring high level performing results to the

organizations that RSI serves. Her many years in the industry have

positioned her for leadership and mentoring with the staff at RSI

Logistics.

RSI Team

Peter Duszynski | Senior Account Manager

Peter joined RSI Logistics as a Senior Account Manager in 2018. In

this role, Peter is responsible for logistics planning, rate

negotiations, invoice reconciliation, and special projects focused on

specific customer needs.

Peter contributes the perspective of 20 years' experience within the

rail industry, where his market focus included automotive,

aggregates, cement, dry and refrigerated food products, chemicals,

and steel products. Peter also spent 9 years in the scrap metal

industry, as a truck and rail shipping customer. Additionally, Peter

worked at a battery manufacturing plant, so he also knows the

factory world from the perspective of the shop floor.

RSI Team

Mitch Haney | Account Manager

Mitch is an Account Manager dedicated to the satisfaction of RSI's

broad customer base. As the lead point of contact for dozens of

clients, Mitch works to develop each relationship as a trusted

advisor with every client. Prior to account management, he spent

nearly three years at RSI as a Logistics Coordinator. This was all

after obtaining a bachelor's degree in supply chain management

from Central Michigan University.

This background allowed Mitch to gain extensive knowledge about

the Rail Industry in general, as well as individual railroads. His

knowledge, along with close client relationships, allows him to

understand and anticipate needs and offer training or additional

services that add value for every client.

RSI Team

Michael McLary | Logistics Rate Manager

Michael is the Logistics Rate Manager at RSI Logistics, Inc. In this

role, Michael leads a team providing rail freight rate services to

clients including rate analysis, rate negotiation, and rate

management.

Michael brings more than 7 years of experience in rate analysis

and negotiation and provides leadership to the Logistics Team at

RSI in many ways. Drawing on his many experiences, Michael now

focuses on enhanced service and strategic development.

RSI Team

Cathy McQuillin | Freight Audit Specialist

Cathy is a Freight Audit Specialist at RSI Logistics where she

reviews, disputes and approves all freight and assessorial invoices

for our Freight Audit customers. In this role, Cathy leads the Freight

Audit team in developing and improving processes to ensure all

invoices are handled as accurately and quickly as possible.

Cathy holds a bachelor’s degree in Computer Information Systems,

which allows her to work closely with the IT department. Before

joining RSI Logistics in 2014, Cathy worked for 19 years for a

diverse range of organizations, including banking, manufacturing

and sales. Her varied background in inventory control, process

improvement, accounting and customer service has provided the

perfect foundation for auditing freight invoices.

PrincetonTMX Team

Tim Minnich | President

Tim is leading the expansion and improvement of the suite of

Princeton TMX solutions, making them easier to use, with even

better functionality, savings and visibility.

In 2001, Tim helped create and served as president of TransWorks,

a subsidiary of Norfolk Southern, where he launched our software

to efficiently and effectively automate transportation management

for shippers, and he has managed these solutions ever since.

Previously, Tim was chief financial officer of Triple Crown Services,

the truckload and bi-modal transportation company, which he joined

in 1989. Before that, Tim worked in accounting at North American

Van Lines, where he began his Transportation career.

PrincetonTMX Team

Tony Davison | Director of Sales

Tony manages business development for Princeton TMX, working

with shippers in many verticals, to help them improve shipping

processes for many modes of transportation (truck, intermodal,

LTL, rail, ocean, barge, etc.) and achieve key organizational

objectives in supply chain.

Tony has 28 years of experience in the transportation industry,

including the last 18 years in sales and account management

supporting the Princeton TMX / TransWorks TMS (Transportation

Management Software).

Agenda – Day 1

Time Start Time End Topic Presenter Location

7:30 AM 8:00 AM Breakfast N/A Alex Theater

8:00 AM 8:30 AM Opening Remarks Adam Anderson Alex Theater

8:30 AM 9:30 AM Industry Update/RSInet Basics Gail Carlson Alex Theater

9:30 AM 10:00 AM Break N/A Alex Theater

10:00 AM 11:00 AM Rate Strategy Peter Duszynski Alex Theater

11:00 AM 12:00 PM Rate Management Michael McLary Alex Theater

12:00 PM 1:00 PM Lunch N/A Tiffany Crescent

1:00 PM 2:00 PM Freight Accounting Cathy McQuillin Alex Theater

2:00 PM 3:00 PM RSInet Report Training Mitchell Haney Alex Theater

3:00 PM 3:30 PM Break N/A Alex Theater

3:30 PM 4:30 PM RSI Terminals & STS Intermodal Matt Frey Alex Theater

5:00 PM 7:00 PM Cocktail Hour N/A The Vault

Lunch

DRINK LOUNGE EAT

Cocktail Hour

DRINK LOUNGE EAT

Agenda – Day 2

Time Start Time End Topic Presenter Location

7:30 AM 8:00 AM Breakfast N/A Alex Theater

8:00 AM 8:30 AM PrincetonTMX Tim Minnich Alex Theater

8:30 AM 9:30 AM Equipment Maintenance Erica DePond Alex Theater

9:30 AM 10:00 AM Break N/A Alex Theater

10:00 AM 11:00 AM RSInet Enhancements Randal Beckhorn Alex Theater

11:00 AM 11:30 PM Data Visualization Adam Anderson Alex Theater

11:30 AM 12:00 PM Closing Remarks/Survey Adam Anderson Alex Theater

Conference Ends at Noon!

RSI Website

Resources

▪ Case Studies

▪ Fuel Surcharge

▪ Railroad Performance

▪ Railroad Cost Indexes

▪ Railroad Maps

▪ Blogs