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    FROM CRISIS TO OPPORTUNITY

    ARAPID PARTICIPATORY ASSESSMENT OF

    THE UNITED INDIANS OF ALL TRIBES FOUNDATION

    AND

    AFRAMEWORK FOR FUTURE ACTION

    PREPARED BY:

    Michael Bopp,PHDAND

    Phil Lane, Jr.,MPA,MED

    JULY 18AUGUST 26,2005

    ADOPTED UNANIMOUSLYBY THE UNITED INDIANS OF ALL TRIBES FOUNDATION

    BOARD OF DIRECTORSOctober 31, 2005

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    The Daybreak Star Indian Cultural Center

    The Spiritual Foundation

    Then I was standing on a highest mountain of them all, and round

    about beneath me was the whole hoop of the world. And while I stood

    there I saw more than I can tell and I understood more than I saw; for I

    was seeing in a sacred manner the shapes of all things in the spirit,

    and the shape of all shapes as they must live together like one being.

    And I saw that the sacred hoop that made one circle, wide as daylight

    and as starlight, and in the center grew one mighty flowering tree to

    shelter all the children of one mother and one father. And I saw that

    it was holy.Then as I stood there, two men were coming from the east,

    head first like arrows flying, and between them rose the Daybreak

    Star. They came and gave an herb to me and said: With this on

    earth you shall undertake anything and do it. It was the Daybreak

    Star herb, the herb of understanding, and they told me to drop it on

    the earth. I saw it falling far, and when it struck the earth it rooted

    and grew and flowered, four blossoms on one stem, a black, a white, a

    red, and a yellow; and the rays from these streamed upward to the

    heavens so that all creatures saw it and in no place was there

    darkness.

    Black Elk

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    Introduction

    In July of 2005, the Executive Council of the Board of Directors of the United Indians of all

    Tribes Foundation (UIATF) invited Phil Lane Jr. to take the contracted position of

    Transformation Coordinator (Interim CEO) of the Foundation, and authorized him to utilize the

    resources of Four Worlds International in support of a process of assisting the Foundation to

    make needed changes. As well, prior to becoming Transformation Coordinator, Phil had the

    opportunity to facilitate three days of human, community and organizational training with

    UIATF staff this past spring. Phil also held many individual and small group meetings with

    current and past United Indians staff, board and community supporters of United Indians over

    the past five weeks.

    Accordingly, Dr. Michael Bopp of Four Worlds International was invited to work with Phil

    Lane Jr. to conduct aRapid Participatory Assessmentof the Foundations current situation and

    needs and to develop a work plancovering the period of Phil Lane, Jr.s contract, which runs

    from July 11, 2005 to March 1, 2006.

    The rapid participatory assessment formally took place during the week of July 18 to 23,

    SundayFriday, with follow-up consultations occurring the following week. More than 50

    staff, board members and community members formally participated in individual and small

    group open-ended discussion focused on the conditions and realities of every aspect of life and

    work of the Foundation.

    During this six-weekRapid Participatory Assessmentperiod, Phil Lane, Jr., Transformation

    Coordinator, focused his efforts on promoting and building, both formally and informally,

    partnerships by visiting with several hundred people in relationships with UIATF. This included

    three intense days attending the United Indians of All Tribes Foundation Seafair Indian Days

    Pow Wowthat was attended by eleven (11) of the United Indians Board Members, numerous

    past staff and friends of United Indians, Governor Gregoire, members of the State Legislature,

    King County Council and Seattle City Council. (A highlight of this wonderful gathering that

    attracted over 10,000 people was the attendance and leadership of the United Indians

    Chairperson, Ed Claplanhoo and his very beautiful and respected wife Thelma, who spent two

    full days at the Pow Wow, visiting with everyone, including introducing the Governor and other

    key politicians). Beginning Sunday evening, July 17th, and every evening through July 21st, Phil

    and Michael had a debriefing and consultation process, lasting for 2-3 hours, to discuss, in depth,

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    their individual and collective experiences. This consultation process continued by telephone the

    following week as the first draft of the report was completed.

    From this intense consultation process, a general consensus emerged of the main issues and

    challenges. This consensus was repeatedly tested and refined over the next four weeks of the

    Transformation Coordinators work at United Indians.

    This rapid assessment that follows reflects that consensus. It is divided into two main

    sections: Part IThe History and Current Situation, and Part IIThe Way ForwardA

    Framework for Action.

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    Part IThe History and Current Situation

    What follows is a story that has been gathered up from many different people who care about

    the United Indians of All Tribes Foundation. The origins and early days of United Indians have

    already been well documented. It is certainly well known that Bernie Whitebear, a hereditary

    chief, led three successive invasions of Fort Lawton in Seattle that was slated to be surplused

    by the U.S. government. The aim of these occupations, and the intense publicity campaign

    surrounding them, was to secure a land base for urban Indian programming in the City of Seattle.

    Eventually, 22 acres of prime forest and parkland were deeded (with conditions) to the United

    Indians of all Tribes Foundation.

    A tremendous concentration of vision and human energy was subsequently dedicated to

    building the Foundation and its programs. The beautiful Daybreak Star Indian Cultural Center

    was completed in 1977 and filled with some of the finest examples of modern North American

    Indigenous art ever to be collected outside a museum. Staff grew from three to nearly one

    hundred. Many programs aimed at serving and developing the Native American community of

    Seattle and the Northwest emerged and the Center provided (and still provides) a much-needed

    culturally appropriate gathering place for Indigenous people across the northwest and nationally.

    From all accounts, Bernie Whitebears leadership bore the characteristics of strong traditional

    Indigenous leaders of the past. He was charismatic, visionary, articulate, strong-willed,

    community-based and very determined. To some it may have seemed that Bernie Whitebear was

    dictatorial, and that by shear force of personality, was able to bend the will of everyone around

    him to his own purposes. While there is no doubt that Bernie was a powerful personality (some

    say almost a force of nature), he was also (like the best traditional leaders before him) constantly

    listening to his community. Bernie was intimately connected with the lives and families and the

    thinking of the Native American community and other members of the human family who were

    suffering poverty, injustice and oppression. There was no one (high or low alike) to whom

    Bernie would not give time and attention. Bernie had a sense of humor along with practicaljokes that could lighten up the most tense situation.

    Stories abound. Once, when the Governor of the State of Washington and his senior staff

    were visiting Bernie in his office, Bernie spotted a small child walking alone in the direction of

    the reflecting pools. Since Bernies rule was that little children should not be allowed near the

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    water alone, he excused himself from the conversation with the Governor, went outside, took the

    childs hand and walked with him to the pools. The Governor had to wait. Another time Bernie

    noticed that a Head Start teacher was working late, and that her own children were waiting for

    her. Bernie brought them pizza and sat with them while they ate.

    Bernie noticed everyone. He cared for and asked after everyone. He listened to everyone.

    And in this way, when Bernie decided on a course of action, he knew that he had the support of

    most of the Native American community, because he had listened to them and he was in fact

    responding to their needs and aspirations. And so he was fierce in pursuing his vision and

    objectives, because he believed he was doing what his community needed and wanted.

    During Bernies tenure as the Executive Director of the Foundation, it was sometimes said

    that the Board of Directors of his day was a rubber stamp Board. Some Board members

    themselves deny this. One long time Board member said Its not that we were a rubber stamp

    Board. We usually supported what Bernie wanted to do because we agreed with it. Others

    sometimes experienced the Green Beret in Bernie.

    During those years, there was very little that happened at United Indians that didnt have

    Bernies personal stamp on it. Bernie was involved in shaping nearly every detail of the life of

    the Foundation. And so, the organization grew up and prospered, but it did so in ways that could

    be characterized as co-dependent with Bernie Whitebear. It was Bernies vision that carried

    everyone forward, and his leadership that pulled everyone together when times were tough. The

    staff and Board never really learned or had the opportunity to take full responsibility for

    maintaining the vision and the support networks or in dealing with the day-to-day challenges of

    running programs. When Bernie Whitebear died, he left a huge hole both as a leader and

    someone whose great love and respect for the people held United Indians and their allies

    together.

    Succession

    Bernie had approached the Board of Directors almost a year before he died asking them to

    appoint Michelle Sanidad (the Foundations current Chief Financial Officer) as the CEO. Bernie

    wanted to concentrate on fundraising in the time that he had left. The Board was unanimous in

    refusing to make this appointment. While everyone loved and respected Michelle, they also felt

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    that her genius was in financial management, and not in the type of far-reaching leadership that

    would be needed to fill the gap that Bernie Whitebears passing would leave.

    Bernie was not one to take no for an answer, however. He tried many times (directly and

    indirectly) to get the Board to change its mind. Several long time friends of the Foundation whoknew Bernie very well and in whom he confided suggested the most probable explanation for

    why Bernie wanted Michelle to take over after him. Bernies accounting methods were

    sometimes fairly unorthodox - - mainly borrowing from Peter to pay Paul in order to keep

    everything running. The last ten years of Bernies life was focused on building the Peoples

    Lodge, and Michelle, with the assistance of Gary Boots, had been able to clean up the books

    and set things right since a 1985 betrayal. (This betrayal by Bernies then-CFO left United

    Indians more than $500,000 in debt and out of compliance in several federal education programs.

    These compliance issues led to the de-funding of several of United Indians federal programs).

    Bernie didnt want to leave a legacy of debt or accusations of mismanagement, and he knew that

    Michelle would be able to protect what he had built. As well, before Bernie died, he had

    Michelle promise him that she would complete Bernies vision of the Peoples Lodge.

    Eventually the Board agreed to contract Michelle as CEO for a one-year period. After this

    period, there was to be a formal evaluation of Michelles work as CEO. For whatever reasons

    the formal evaluation was never conducted, as agreed, and the year contract lasted almost 6

    years.

    In our view, the senior managers of the Foundation found themselves riding the proverbial

    tiger (you cant get off because the tiger will eat you, and you cant control it). Within their

    capacities and the increasingly negative environment, they did their very best to preserve and

    protect what they had inherited, and it was no easy matter to do so. At the same time in the

    deepening toxic and dysfunctional relationships, very hurtful mistakes were made, promises

    were broken, many offers from supporters of United Indians to help out were not pursued and it

    is recounted by a variety of people that many telephone calls from funders and community

    members who either wanted to assist United Indians or just find out where United Indians was

    going went unanswered. With the ever-increasing hostility and mistrust within the circle, its

    almost as if a siege mentality took over.

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    One of the problems the administration inherited was that many of the programs being

    operated by the Foundation were not in compliance with the changing goals, objectives,

    activities and accountability frameworks required by their funders.

    In part, the state of programs was a legacy of 30 years of running programs by Indian peoplefor Indian people, with only secondary attention to government requirements - - an approach that

    (with the help of Bernies leadership) seemed to work well through the 1980s. In the 1990s

    however, the climate of (especially) government funding began to tighten up. Accountability

    requirements became more and more restrictive. The rules had changed.

    For example, one of the Foundations largest programs (Head Start) was faced with a whole

    new set of compliance objectives. In 1999, an external evaluation found the program non-

    compliant in 17 out of 19 categories. The Foundation was given 9 months to bring their

    program into compliance or face a complete shutdown of the program (almost 40% of United

    Indians programs). In the course of the ensuing months, several directors resigned or were let

    go and the program experienced a period of extreme turmoil after almost 20 years of relative

    calm and effectiveness. Eventually, the program was brought into compliance, but it was no

    longer the same program. Much of its Indigenous character had been lost, and many community

    members and staff were frustrated and angry both at the nature of the changes and how they were

    carried out.

    The Head Start example is one of a number of crises that the management of the Foundation

    had to struggle through in order to preserve program funding and to hold the Foundation

    together. With each change, staff resistance and division increased and the confidence and

    support of the Native American community declined. Within a few years after Bernie Whitebear

    died, United Indians of All Tribes Foundation was in deep crisis. It was to take several more

    years before the depth and seriousness of this crisis was to become apparent to key decision

    makers. As one dear friend of the Foundation shared, United Indians biggest downfall is that it

    is no longer united.

    Impact of the Peoples Lodge Development and Legal Action Another Part of the Story

    By the end of 1990, Bernie, assisted by Michelle Sanidad and Gary Boots, was able to

    facilitate United Indians financial recovery from the 1985 Betrayal. With solid financial

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    footing, Bernie began to focus his entire attention and substantial UIATF financial and human

    resources on the completion of the Peoples Lodge.

    Bernies negotiating style, according to some close to him over the years was, Ask for

    the stars and get the moon. The response to Bernies ever growing efforts to make the Peoples

    Lodge a reality was increasing hostility from the Magnolia community. Finally, the Coalition to

    Save Discovery Park, including the Magnolia Community Club, the Lawtonwood Community

    Club and the Friends of Discovery Park initiated legal action against UIATF. The action was

    primarily financially backed by a very wealthy and powerful member of the Democratic Party,

    Mark Bloom. With their financial resources, the Coalition to Save Discovery Park hired the very

    well known and expensive land use attorney Peter Buck.

    From those who witnessed the ongoing battle, the legal struggle was nasty, vicious, ugly

    and racist. The overall financial costs beginning in 1991 until shortly after Bernies death was

    $850,169.83. As well, $82,555.45 additional work was given Pro Bono.

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    UNITED INDIANS OF ALL TRIBES FOUNDATION

    Peoples Lodge Costs

    October, 1992April, 2000

    Consultant Service Period Amt Paid DonatedArai Jackson Architectural 12/92 01/00 $360,771.49 48,189.27Steven B. Lovell Traffic/Parking Analysis 10/93 06/98 59,568.95Parametrix Environmental Review 10/92 01/00 223,189.74Cairncross Hempelmann Legal Fees 01/93 04/00 198,544.65 34,366.18City of Seattle City of Seattle 02/93 8,095.00 ________

    $850,169.83 $82,555.45

    Bernies position was, the only way they will beatme is if I die before they do! And as the

    great warrior and chief that he was, Bernie fought for the Peoples Lodge Complex until he drew

    his last breath. Being the practical visionary he was, Bernie also secured deathbed promises

    from Michelle Sanidad, Board Member Debra Juarez, Gary Boots and others to complete the

    Peoples Lodge.

    After Bernie passed to the spiritual world, the legal battle and hostility continued. During

    this long struggle United Indians lost their EDA and ANA funding because these federal funding

    agencies did not want their funds used for the struggle for the Peoples Lodge.

    In order to come to a legal resolution on the Peoples Lodge with the Coalition to Save

    Discovery Park, Michelle Sanidad spent most of her time after Bernies death focused on the

    Peoples Lodge development. (This left Gary Boots as the de facto, day-to-day, primary

    program administrator.) Board Member Debora Juarez, true to her promise to Bernie, directly

    contributed more than $120,000 in pro bono legal services, as well as gathered support from

    friends for another $60,000 of needed pro bono services. (It is important to note that as well as

    providing free legal services that Ms. Juarez also paid for all her incidental expenses including

    travel, food, lodging, etc.). Ms. Juarez shared that during this intense negotiation process that

    both she and Michelle attended three and sometimes four meetings per week in order to resolve

    the Peoples Lodge legal challenges. Ms. Juarez said that throughout this time consuming

    process, Michelle never missed even one meeting. UIATF Board Chair, Randy Scott was also

    actively engaged, pro bono, throughout the process.

    Finally, on July 21, 2003, a Comprehensive Settlement Agreement was signed between

    UIATF, the Coalition to Save Discovery Park and the Seattle Department of Parks and

    Recreation. Despite the very adversarial negotiation process, the final agreement was signed

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    with tears and healing on all sides. The substantial good will eventually developed during this

    long legal process with Magnolia residents is still waiting to be actualized in the development of

    the Peoples Lodge.

    As part of the process of the settlement agreement, UIATF was invited to be part of a new

    development at SeaTac International Airport. Trying to realize the Portal Project was to

    engage UIATF administration and key board members until the project was abandoned for lack

    of resources in late 2004.

    Peoples Lodge and Portal Project CostsJune, 1992June, 2005

    Consultant Service Period Amt Paid DonatedPyramid Communications Settlement Services 10/00 09/02 $99,705.00Venus Valezquez Funding Survey 03/04 06/05 11,176.00

    Cairncross Hempelmann Legal Services 07/01

    02/02 5,617.00Williams, Kastner & Gibbs Legal Services 01/03 09/03 10,874.00 120,000.00The Seneca Group Project Management 01/02 - 03/04 16,878.00Arai Jackson Architectural Services 05/00 06/02 26,176.05NFA Marketing/Shiota Services Feasibility Study 06/02 11/03 52,534.00Jones & Jones Architectural Services 04/01 11/01 61,152.00Gordon, Thomas, Honeywell Federal Funding Analysis 07/04 4,086.00UIATF Portal Project 01/04 - 02/04 50,000.00Alesek Institute Portal Project 01/03 09/04 ____ 60,000.00

    $338,198.05 $180,000.00TOTAL 10/92 04/00 $850,169.83 82,555.45

    GRAND TOTAL FROM 10/92 - 6/05 $1,188,367.88 $262,555.45

    The programmatic challenges described earlier, as well as the Peoples Lodge struggle and

    spin-off projects, left UIATF exhausted and in crisis, financially, administratively,

    programmatically and most challenging, with a great loss of community support. At the same

    time the consolidated campus concept of the Peoples Lodge that finally emerged from more

    than 12 years of intense struggle with the cost of almost $1.5 million and major staff resources,

    has created a tremendous future potential. This can be realized when UIATF develops the solid

    infrastructure, impeccable financial systems, unified vision and the strong community support

    needed to move forward.

    ISSUES AND CHALLENGES

    This section highlights and discusses key issues and challenges we believe are now facing the

    Foundation, and which together constitutes the crisis we referred to in our previous discussions.

    In our view, it is these challenges which must now be addressed if United Indians of All

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    Tribes Foundation is to survive, flourish and achieve its true potential as a powerful instrument

    for serving the healing and development needs of Indigenous peoples in Seattle and the

    Northwest, and also (guided by its founding vision) act as a unifying force, not only for Native

    Americans, but for all people who are touched by it.

    1. The Cycle of Deficit Spending, Cutbacks, Layoffs, Reduced Capacity and Deteriorating

    Physical Assets

    As this report was being prepared, we asked for a complete financial accounting of where

    the Foundation stands. While it has taken considerable time and effort for the finance

    department to provide what we were asking for, we believe we now have a full and complete

    picture. As far as we can tell, the Foundation is now operating with a projected deficit in

    2005-2006 funding of $327,800 (See details in Appendix A.) The greatest challenge at this

    time is cash flow. Without an infusion of cash into the Foundation by no later than

    September 15, 2005, United Indians will begin to default on their financial obligations

    including payroll and health care benefits. At this time, our bank of more than twenty years,

    the Bank of America, has refused to extend us a further line of credit, even if the loan is

    secured by the Yale Building. At the same time, it is very important to note that we have

    found no evidence that anyone in the current or past administration illegally benefited from

    Foundation resources except for the 1985 betrayal by the then-CFO.

    A classic dilemma that agencies, which depend on government funding (and especially

    those faced with a deficit) experience, is illustrated by the following example. One of the

    Foundations very high quality outreach programs provides therapeutic counseling services

    to families in crisis. In practice, what occurs is that a therapist (working out of the Yale

    Building) visits the family in their home, accompanied by a resource coordinator. The

    resource coordinators job is to help the family to access whatever resources they need to get

    through the crisis (a bus pass, a safe house, next months rent, emergency child care, etc.).

    This part of the intervention is often critical because in times of family crisis, therapy is

    usually not enough. You also have to help the family to deal with the real world issues that

    have precipitated the crisis. The therapist (Denise) was recently informed that the Resource

    Coordinators position will have to be cut because there is no money, presumably due to

    funding cuts from the contracting authority (i.e. the Foundations client). What this will

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    mean, she explains, is that she will be able to help about half the number of families she now

    helps because she will have to do all the work that the resource coordinator now does, which

    is very time consuming (as anyone who has ever tried to wrestle benefits and services out of

    government systems well knows).

    Since human services are evaluated as much by the number of people served (i.e. number

    of interventions), the cutting of the Resource Coordinators position will likely result in a

    reassessment of the service contract because of lower numbers served. So, in effect, in order

    to conserve a balanced budget, the Foundation has responded to a cutback in funding by a

    corresponding reduction in staff. This in turn will inevitably lead to a reduction in program

    capacity and a subsequent decline in performance and program outcomes (i.e. the number of

    people served). This result is most likely to lead to even further cutbacks based on the

    rationale that capacity to provide services is less than it used to be. This sort of declining

    cycle (in many different forms) has seriously impacted program capacity and staffing levels

    across the Foundation. Nearly every program has experienced crippling losses of staff and a

    corresponding decline in program capacity to serve the community.

    While some of this pattern can be blamed on the funding environment created by the

    policies of current federal, state, county and city administrations, there is also a significant

    proportion of responsibility that (we believe) must be assigned to the Foundation itself

    related to the strategic response that was implemented. Sometimes, in such situations, there

    is not much that can be done except to accept the cutback. However, many non-profit

    organizations have learned to thrive in the new funding climate. To do so, however, requires

    a significant paradigm shift from an orientation to conservation toward an orientation to

    innovation and growth. It usually means that calculated risks have to be taken, and almost

    always it requires investing (spending money) in order to engage the problem at a new level.

    For example, we wonder if the right kind of technical assistance at the right time would have

    saved the excellent Native American employees of the Head Start program that had servedthe community well for nearly 20 years.

    One thing is clear. The current strategy the Foundation is following, in reaction to a

    diminishing and increasingly restrictive funding climate, is not sustainable. It will continue

    to result in steadily decreasing program capacity, and even greater losses in funding until

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    United Indians will no longer be able to maintain the Daybreak Star Center and its

    programs. As we understand it, the only way out is to engage the problem head on by

    pursuing a vigorous, innovative and community relevant growth and development program

    that seeks to significantly expand the scope of available funding, and the partnerships

    through which programs and services are delivered.

    A primary challenge that has resulted from the Foundations financial crisis is that the

    Daybreak Star Indian Cultural Center and surrounding land, the Youth Home, and, to a lesser

    degree, the Yale Building are in significant disrepair. The Daybreak Star Indian Cultural

    center is facing serious repair challenges. Ants are eating supporting cedars. The heating

    system in some parts of the building has collapsed or is collapsing. There is earthquake

    damage that needs to be repaired. Equipment for cleaning the building is being borrowed

    from maintenance staff. The repair list goes on and on. The Snake Mound, the Reflecting

    Pools and some critical outside lighting needs have not been attended to since Bernies death.

    As one dear friend of United Indians expressed, We now have a reflecting swamp and a

    mound of weeds.

    Despite the fact that $60,000 was spent this last year toward repairs on the Youth Home

    (creating further administration deficit) in the words of a young man who lives at the Youth

    Home, this place is really shabby! At the same time, with an extreme makeover, the

    building and the more than one acre of land that surrounds the building have tremendous

    potential. As well as physical repairs for the building, the number and salary of staff needed

    to effectively manage this program will have to be very carefully addressed if this property

    and program is to survive under United Indians leadership. As it is, the two staff members

    leading this program have not had a vacation in two years and due to low wages, we are

    constantly having staffing problems. The reality is that a young person staying at the Youth

    Home can earn almost as much as a service station attendant as their United Indians Youth

    Worker earns. While at the Yale Building, programming and services continue with nojanitorial services and repairs to the building. This deteriorating asset, with a creative

    financial strategy, could become a major financial strength of the foundation.

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    2. The De-indiginization of United Indians

    A very disturbing trend that has caused considerable frustration and alienation within the

    Native American community is the perception that United Indians is increasingly losing its

    Native American roots and character. This perception is based on a number of factors. First,many very strong and capable Indian professionals were either let go or left the Foundation

    voluntarily in the years following Bernies death.1

    The general consensus about why this

    happened points to the administration (Michelle Sanidad and Gary Boots). What it appears

    to us is that (mostly with Gary in the front and sometimes acting on his own) administration,

    (with Michelles primary attention and energy focused on the Peoples Lodge legal issues),

    was struggling to restructure the Foundation in order to bring programs into compliance with

    funding requirements. This became the prime value. The original vision of serving Indian

    people, while still present, seems to have taken second place to what was perceived as shear

    survival requirements (the Siege Mentality).

    In any case, in a few short years, the Foundation was (in the words of one Board

    member) gutted of the very best Indian professional staff, (those who held institutional

    memory and were close to Bernie from the earliest years). This left the Native American

    community with the distinct impression that United Indians was losing its bearings as an

    Indian organization.

    A second very important factor had to do with the effort to make programs compliant

    with government funding conditions, which generally requires that programs serve all

    people, regardless of ethnic origin. Conforming to this requirement has resulted in a major

    shift in who United Indians programs serves. Sometimes many of the program participants

    and clients of a United Indians program are not Native American, even in the Head Start

    and Youth programs. This has left the Seattle and King County Indians community without

    the focused services United Indians was created to provide, and has also contributed to

    community disaffection from the Foundation.

    1Among these were Roxanne Finney, Keith Egawa, Claudia Kauffman, Iris Friday, Adrian Verzola, Denise Larson,Cissy Leask, Kathryn Onieta, Pala Hope, Terry Tafoya, Larry Cordier, Derrick McKinney, Robert Reyna, Gary

    Green, and Caroline Yellowrobe.

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    Indeed, a group of the Foundations Head Start managers took issue with the notion that

    United Indians is an Indian organization. We are not, one manager said, an Indian

    organization. We are a multi-cultural organization and I see no reason why our senior

    leadership needs to be Native.

    A third and critical factor has to do with program content and substance. For the first 20

    years of United Indians existence, programs were designed and carried out by Native people

    for Native people, and program content and style was firmly rooted in Native cultural

    perspectives and values. While some of this character remains to this day, some of it has

    definitely been lost, particularly in the Head Start program.

    So, in summary, there has been a gradual de-indiginization of United Indians programs

    affecting who leads them, who is served and the nature and content of the services provided.

    This reality has contributed significantly to a decline in support by the Native American

    community for the activities of the Foundation.

    3. Leadership Vacuum

    When Bernie Whitebear died, United Indians of All Tribes Foundation experienced a

    tremendous loss. There was certainly no one waiting in the wings who could fill Bernies

    shoes. As Bernie had requested, Michelle Sanidad was already operating in an interim CEO

    position, with Gary Boots as her Operations Manager. At this point, it is our view that thereins of control of the organization shifted from the hands of an irreplaceable leader to the

    hands of management. This difference is critical. The kind of leader Bernie was, cultivated

    and grew the vision of the organization. He engaged a highly competent team around him in

    the work of developing critical solutions to many difficult challenges.

    He also maintained critical relationships and networks with city officials, the governor

    and senior officials of the State of Washington and with Federal officials all the way to the

    Whitehouse. As well, Bernie was deeply connected to the Indian community of Seattle, theNorthwest and nationally, always listening and seeking a better understanding of how the

    community needed to be served. And then there was the Four Horsemen, the Bomb

    Squad or Gang of Four, terms which referred to the close friendship and collaboration in

    leaders of the Hispanic community (Roberto Maestes), the Asian community (Bob Santos),

    the African American community (Larry Gossett) and the Native American community

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    (Bernie Whitebear). It was said that when these four worked together, there was very little

    that could not be accomplished in the City of Seattle.

    As one very saddened observer remarked, when Bernie died, those that took over after

    him physically threw away Bernies Rol-A-Dex, letting all those relationships and thataccumulated good will and support just fade away.

    It is our view that United Indians has been laboring in a leadership vacuum for the past

    six years. It has had management (which has concentrated on doing things right) but it has

    badly needed leadership (which concentrates on doing the right things).2 As well, with the

    ongoing programmatic changes and the great focus of over 12 years on the Peoples Lodge

    development, management efforts were spread very thin and were clearly diffused.

    4. Loss of Vision

    Closely related to the loss of leadership is the loss of vision. In our view, confirmed by a

    consensus of nearly everyone interviewed formally and informally during theRapid

    Assessment Process, United Indians has lost its connection to its own founding vision and

    purpose. As an organization, its management and staff are no longer entirely clear on why

    the Foundation exists, whom it serves or what it does.

    In our view, this loss of vision has resulted in a shift from being a pro-active builder of

    focused Indian programming and an agency that was extremely responsive to the evolving

    needs of the Seattle and Northwest Native American communities to becoming an

    organization that is now somewhat incoherent in its internal organization and more reactive

    to the demands and requirements of funders than to the Native American community it was

    created to serve. In our view, it is because of the absence of a clear vision, that the

    organization has been unable to define a development path for itself, and it is for the lack of a

    unifying vision that the Foundation finds itself a house divided unto itself.

    5. Toxic and Dysfunctional Human Relationship

    As an organization, United Indians displays many of the characteristics of an addictive,

    dysfunctional co-dependent family. The dont talk, dont trust, dont allow yourself to

    2This characterization of the difference between leadership and management comes from the work of PeterDrucker.

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    feel rules of the dysfunctional family seem to have become the operating software of human

    relations at United Indians.

    Gossip, backbiting, undermining, criticizing, relentless and vicious attacks on individuals,

    lying, deceiving, smoke-screening, cover-ups, manipulation, power games, and grenadecommunication style, chronic anger - - all of these seem to abound. For many, the prevailing

    emotion is fear: fear of losing your job for no reason; fear of attacks; fear of criticisms; fear

    of being overheard or of someone seeing you talking to the wrong person; even fear

    because its been a long time since something bad has happened, so it probably will happen

    soon.

    This poisonous climate of negativity was characterized by some as the result of bad

    medicine against which healthy people have little resistance unless they wear protection.

    Administration has been viciously and continuously subject to attacks, public ridicule and

    smear campaigns. A story circulated about Gary suggested people read a book entitled The

    Psychopath Next Door to understand who Gary Boots really is. A friend of the Foundation

    was in Washington, DC recently, and was asked by a prominent member of the funding

    community whether it was true that Michelle Sanidad had embezzled $2 Million, and had

    then been moved by the Board of Directors from the CEO position to the position of Chief

    Financial Officer. This kind of negative change strategy sometimes evokes change, but

    usually deepens the conflict, fear and mistrust for everyone concerned. After enough attacks,

    as mentioned earlier, a siege mentality for survival takes over.

    Indeed, nearly every long time Foundation employee had stories to tell - - some about the

    pain and hurt they themselves had experienced, and others about various past or present

    employees. And its not simply that there have been two camps, for and against

    administration. There are more like five camps with many suspected enemies, and a wide

    range of disagreements and grievances, some confined to particular programs and others

    Foundation-wide.

    As we have discussed, there are many reasons why this state of affairs developed. The

    deep loss experienced with the passing of Bernie Whitebear very likely re-stimulated feelings

    of unresolved trauma and loss that reside deep within the heart and soul of the Native

    American community because of its own traumatic history. Also, without the leadership of

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    Bernie Whitebear to quell the conflicts, challenge behaviors that were harmful to the life of

    the Foundation, and call people to higher ground, human relations were allowed to

    deteriorate until anyone could say anything (however vitriolic) to anyone about anyone, and

    no one was called to account, especially with Michelle Sanidads time and energy devoted to

    the development of the Peoples Lodge.

    The serious impact of this sickness and toxic human relationships on the day-to-day life,

    the capacity and the reputation of the Foundation should not be underestimated or minimized.

    Clearly the health and well-being of many employees has been affected, as has the day-to-

    day functioning of programs and the capacity of various staff members and work teams to

    trust and collaborate with each other.

    A long time supporter and friend of United Indians, Dr. Lee Brown (who is also an

    internationally recognized expert on organizational and community healing), characterized

    this sort of problem as follows. When the circle is broken because of hurt and disunity

    between any of its members, a doorway is created through which sickness can come into the

    circle. That sickness can strike anyone, and can affect the life and functioning of the whole

    organization or community.

    Those same doors make it difficult or even impossible for the circle to retain good things

    within itself. Everything leaks out; trust, good will, vision, human resources,

    even money. Everything that is poured into it drains away. The only

    solution is to heal the relationships and close the doors; or,

    in other words, to make the circle whole again.

    Very specifically, this will mean that strong measures will need

    to be taken to prevent staff and board members from

    backbiting, attacking or criticizing each other, especially in the context of the wider

    community. It is very clear that because of such behavior, many previous supporters ofUnited Indians, including funders, now see the Foundation as dysfunctional and disconnected

    from the Native community.

    Without a doubt, this situation can be reversed, but it will take serious and systematic

    work within the United Indians family, as well as an effectively orchestrated campaign to re-

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    7. The Board of Directors

    The general consensus of nearly all observers (staff, community and board members) is

    that United Indians does not now have a strong, united, working Board of Directors. While it

    is recognized that some board members are working very hard, the Board as a body is seen asbeing weak. It is also important to point out that many Board members have sacrificed

    thousands of hours of volunteer time over many years and that there is a prevailing feeling on

    the part of some of them that (under the post-Bernie Whitebear administration), they were

    not really valued and often were pushed aside when their views were inconvenient. Some

    feel that they have endured ridicule and criticism from their fellow Board members and as

    well as from certain sectors of the community. This, in their view, seems hardly fair given

    the amount of love and dedication that they harbor in their hearts for the work of the

    Foundation. A general reflection on the Board of Directors entails the following

    observations:

    a. Many of the board members (however respected and illustrious as individuals)

    have not become engaged in the work of the Foundation. Many attend meetings

    only occasionally;

    b. The Board is divided within itself and reconciliation is needed between some of

    the members;

    c. The Board does not seem to meet with enough frequency to develop a sense of

    coherency, connection to the community, vision and momentum; and

    d. Both the community and the staff feel disconnected from the Board.

    What is needed, it was generally agreed, is a united working Board that will become

    directly and continuously engaged with the process of rehabilitating the capacity and

    reputation of the Foundation, and with the critical work of fundraising that must now occur.

    8. Confidence and Connection with Funders

    The word on the street among significant sectors of the philanthropic community and

    potential funders is that United Indians is probably a bad risk. It is seen (as far as we can

    tell) as dysfunctional, struggling, lacking a plan, clear vision, and solid infrastructure,

    needing a much more united and actively engaged Board of Directors, and internally

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    disorganized. Many funders have tried, in recent years, to engage United Indians, or parts

    thereof, and come away frustrated because I dont know who to talk to, or they dont even

    return my telephone calls and e-mails.

    Certainly the rumor mongering that has leaked out of the conflicts within the Foundation(such as the patently false rumor that the former CEO embezzled money and was then

    rewarded by being given the CFO position) spreads very quickly through a surprisingly small

    philanthropic community, with extremely damaging consequences.

    We have absolutely no doubt that the situation can and will be rehabilitated, but, as with

    the healing of the human relations challenges within the Foundation, rehabilitating the

    Foundations relationships with the funding community will require a vigorous and well-

    conceived long term strategy that is executed with consistent attention and a high level of

    skill. It is our observation that United Indians does have very high quality people who are

    doing very good work in many different departments and programs. As the true potential for

    greatness that exists within the staff of United Indians is released (we feel that much of that

    potential has been blocked because of the internal dysfunction and conflicts that have been

    occurring) United Indians will again become known locally, regionally, nationally and

    eventually internationally for program excellence and innovation, as it was in years past. As

    this occurs, funders will again see United Indians as an important partner and the

    Foundations problem will shift from not having enough funding, to ensuring that as growth

    occurs, every step that is taken is consistent with the Foundations vision, is of the highest

    quality, and is sustainable.

    9. The Absence of Internal Collaboration and a Wholistic, Systems Approach

    Right now United Indians is divided into many separately functioning, non-collaborating

    program initiatives, each with its own funding sources, program aims and staff. We found

    four separate programs that work on healing and recovery from trauma related work, and

    none of them now work together, even when they are working with members of the same

    family. This absence of internal collaboration has been re-enforced by the human relations

    challenges the Foundation has been experiencing, by the lack of a unifying vision and plan

    for the work of the Foundation, and by the lack of leadership. All across the Foundation, we

    found people working in their own silos, (established by their separate funding-driven

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    mandates), and as far as we can tell, there have been no internal performance reviews on

    employees or programs (except for Head Start) in the past five years.

    The reason (we believe) that absence of collaboration and of a wholistic, systems

    approach is an important issue, is because

    a. There is considerable room for improvement in the quality of program services

    that could be achieved through collaboration;

    b. The pooling of human resources into natural work groups would create new and

    exciting synergies within the organization that can be applied to new program

    development initiatives; and

    c. The creation of new collaborative arrangements will give a practical platform for

    learning and healing processes that we believe are necessary for staff

    development and the healing of the human relations crisis.

    10. Reconnection to Key Support Networks

    In the days of Bernie Whitebear, United Indians was engaged, through Bernies

    constant efforts, with a wide range of supporters and helpers. Governors, Senators,

    community leaders, allies such as the Gang of Four, Native American community

    leaders from across the Northwest (and indeed the whole country), funders and ordinary

    community people - - all were brought into the circle of United Indians and made to

    feel welcome and needed. As a result, the Foundation had at its disposal an enormous

    reservoir of good will, influence and friends, ready to help with anything that was

    needed.

    It is our view that this network, including the Gang of Four, must be re-established

    and its unstinting support and enthusiasm for the dreams and visions of United Indians be

    reinvigorated. There are (as we see it) two dimensions to this work. The first is reaching

    out with a message of renewal and hope that has been reborn as United Indians renews

    itself. The second is linking the innovative program initiatives taken by the Foundation

    to the idea that Native American people have a lot to offer the world - - i.e. other

    communities outside themselves, and that the United Indians of All Tribes Foundation

    provides an important means through which those unique gifts can be offered.

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    Part IIThe Way Forward: A Framework For Action

    What follows are recommendations for what can be done (beginning with the next six

    months) to transform United Indians of All Tribes Foundation from the present crisis

    circumstances to one in which the organization is well on the road to full recovery, and real

    growth and development is underway.

    Please note that each of the lines of action briefly described below represents a significant

    investment in time, energy and creativity. Every one of them is transformative in nature, and

    will bring change, both within and around the Foundation. Each line of action will require its

    own work plan and its own champions. While all of these lines of action are important, it is the

    synergy between them that will contribute the most in propelling the Foundation towards its true

    potential.

    1. Community Consultation and Revisioning

    Consultations will be held with the Native American communities of Seattle and

    surrounding area. These consultations will utilize different formats and approaches

    depending on the needs of the group that is being consulted, and will include a consultation

    with elders, a broad based community situation analysis (the community story framework)

    and focus group discussions with sub-groups within the Native American community such asparents of Head Start children, youth, groups interested in promoting Indigenous arts and

    culture, and entrepreneurs (to cite a few examples). It is important to understand that

    consultations will be broad based, will address a wide variety of interest groups, and will aim

    to involve as many parts of the Native American community as can be engaged in all parts of

    the city of Seattle and surrounding area as well as with communities that are within an easy

    driving range of Seattle. Essentially, the Foundation needs to reach out to the Native

    American community, and to listen to them very carefully. The purpose of these

    consultations is to re-establish a living connection between the Foundation and the

    community it was created to serve.

    The outcome of this consultation process will be:

    a. A much deepened understanding of the nature and the roots of the current

    relationship between the community and the Foundation;

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    b. A community-generated analysis of current Native American community needs

    and aspirations; and

    c. A renewed vision and mission for the Foundation that is rooted in the community

    it was established to serve.

    2. Development of a Ten-Year Program Plan

    Based on continuing community consultations, a ten-year framework for action will be

    developed suitable for guiding the Foundations program development work. This plan,

    (which will need to be finalized and approved by the Board of Directors) will provide a

    guiding framework for program and facilities development that is truly connected to the

    needs and aspirations of the Native American community (and the other communities that it

    serves), and will as well describe a development path for the Foundations institutional

    stability and sustainability. From our perspective, this means revitalizing current programs,

    facilities and land to their full potential before pursuing the Peoples Lodge buildings. As

    quite a number of people commented, If we cant maintain what we have, how can we be

    expected to manage the planning, development and maintenance of the Peoples Lodge

    complex?

    3. Internal programs and Staffing Review

    A comprehensive review of all the Foundations programming and personnel will be

    conducted, leading to more cost effective and collaborative work teams and the generation of

    new program opportunities for the Foundation. This will involve individual staff

    performance reviews, the evaluation of the effectiveness and relevancy of programs and

    services in light of current community realities and needs and best known professional

    practices, and (where appropriate) a re-organization of work teams to generate maximum

    collaboration and synergy between individual staff assignments and program initiatives, as

    well as to encourage important linkages to be made between types of programs (such asyouth and elders, personal growth and healing and community economic development, etc.).

    From this work, a long-term staff developmentplan will be produced.

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    4. Staff Development

    All staff will be engaged in a formal, mandatory program of personal growth, healing,

    reconciliation and learning for improved performance related to the core vision, mission and

    program development requirements of the Foundation. This will include four inter-relatedfour day training modules related to: (1) personal growth and healing; (2) building healthy

    relationships and organizations; (3) community development; (4) and developing relevant

    and effective programs. These four modules will be linked to new program development,

    teamwork plans and individual staff assignments, thus strategically bringing together staff

    development and the development of the whole Foundation. These courses will be

    academically accredited for those staff members who are pursuing Higher Education.

    5. Personnel Policy Review and Selected New Policy Development

    A review of the Foundations personnel policies will be conducted, with particular

    attention to the development of an employee code of ethics and to the current hiring and

    firing procedures. Discussion and written input in this area has already been initiated with

    staff who are members of the newly formed Leadership Team. The policy area being

    focused on is backbiting and gossiping.

    6. Financial Recovery

    The development of afinancial recovery plan will be completed (in collaboration with

    the Executive Council of the Board of Directors), and a thorough review of the Foundations

    management system will be conducted to ensure complete transparency and accountability,

    as well as practical utility for day-to-day management and decision-making both at the

    program and Foundation level. This will mean, for example, that program managers will

    now have access to their own program budgets and will also have responsibility for

    managing those budgets as well as financial and program reports to funders. Administration

    will be there for technical support where needed, but the ultimate goal in this area is staff andprogram self-sufficiency. It will also mean that the Board of Directors will be able to receive

    monthly reports on the financial status of each program and of the entire Foundation, check-

    run reports and any other specific financial information that is required in order to maintain

    complete transparency and accountability.

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    Financial Considerations

    a. The Yale Building, Option 1

    The Yale Building is (by itself) now worth at least $2 million, and United Indians

    was recently offered somewhere in the neighborhood of $4 million for the building

    and related land. This related land is owned free and clear by the Foundation. It is

    situated in a district that is undergoing rapid urban renewal and so its value is

    considerably greater than a comparable building in another area of the city. One

    possibility is to sell the Yale Building and move programs now housed there to a less

    expensive neighborhood. We estimate that this could free up between 800,000 and 1

    million dollars.

    b. The Yale Building, Option 2

    Another consideration is to borrow against the related property next to the Yale

    Building that is owned free and clear by United Indians with the reasonable

    anticipation that property values are likely to go up considerably (some say double) in

    that neighborhood in the next five years.

    c. The Yale Building, Option 3

    Another option that was recently suggested to the Foundation was the possibility

    of an investor who would work with United Indians to replace the Yale Building with

    a four story office building and underground parking that would provide enough

    space for all of the Foundations programming on one floor and three other floors

    which would provide rental revenue to the Foundation (and of course to the investor).

    Of course, there are also other financial approaches to this possibility that would

    allow United Indians to initiate this development without needing an outside investor.

    We are not recommending that any of these steps be taken just yet, only that they be

    considered and further investigated as we implement other measures. If such steps are taken,

    careful consideration will be needed regarding honoring the Foundations program

    obligations.

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    7. Preparation of a Development Plan

    A short and medium term development plan will be prepared for the Foundation (in

    collaboration with the Executive Council of the Board of Directors) and implementation will

    begin immediately. This plan will describe a strategy for a major fund raising campaign anda comprehensive plan for the Foundations growth and development for at least ten years into

    the future.

    8. Renewing the Foundations Support Network

    A systematic mapping of and reconnection with the extensive support network for the

    Foundation that existed in the past will be undertaken. As well, an extensive effort will be

    made to make new friends and allies through personal connections and a systematic public

    relations campaign.

    9. Re-indiginization

    A thoughtful and respectful (to all people) process of re-indiginizing the programs of

    United Indians will be initiated, beginning with the Head Start and Youth programs. This

    will involve intensive staff development to prepare existing and new Native American staff

    for professional advancement with an aim to significantly increase the number of Native

    American managers and directors throughout the Foundation within the next two to three

    years. It will also involve systematic investigation of all the Foundations programs in order

    to build into them a solid foundation of Indigenous cultural values, knowledge and wisdom.

    This, we believe, is certainly important for the Spanish-speaking children in Head Start

    programs (most of whom have some Indigenous background). Therefore, some exposure to

    all the Indigenous cultures of the Americas is very important for our children.

    10. Board Development

    Support will be provided to the Board of Directors to conduct a thorough self-assessment

    and to develop a Board development strategy that needs to include financial resources for the

    Board to do its work (probably coming out of the Foundations administrative costs budget).

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    Final Remarks

    We are confident that the analysis of the challenges facing the United Indians of All Tribes

    Foundation presented in this document paints an accurate picture of the current situation. At the

    same time, what we did was aRapid Participatory Assessment. Although we have a high level

    of confidence in the general shape of the analysis, we are also certain that more detail will come

    out as we engage staff and the Native American community in the recovery and development

    process to follow and we will, of course, adjust our strategy for renewal accordingly. (This is

    already occurring with the Transformation Coordinator spending six intense weeks at United

    Indians).

    We are also confident that measures we are recommending, if implemented consistently over

    time, will contribute to a major improvement in the Foundations circumstances and prospects

    for the future. The focus of this proposed intervention is the development of a solid

    infrastructure, impeccable financial systems and a united vision. It is now clear to us however,

    that the remedial work undertaken by Phil Lane, Jr., and Four Worlds will not be completed by

    March 1, 2006. We estimate that an intensive process of development lasting approximately 24

    months will be required. Nevertheless, we are confident that by March 1, 2006, a new and much

    more hopeful and positive pattern of growth will be underway.

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    SUMMARY OF KEY ISSUES AND CHALLENGES

    The diagram below summarizes the issues and challenges we believe need to be addressed in

    order to transform United Indians from a culture of crisis and survival to one of transformation,growth and success.

    United Indians

    Key Issues andChallenges forTransformation

    and Growth

    Reversing the cycle ofdeficit spending, cutbacks,

    layoffs and reducedcapacity and disintegrating

    assets

    The Leadership

    Vacuum

    Re-connection to theNative American

    Communit

    Reconnection to Key

    Support Networks

    Regaining theConfidence of

    fundersRe-indiginizing

    United Indians

    Establishing InternalCollaboration and aWholistic Systems

    Approach

    Re-invigorating the

    Board of Directors

    Toxic and Dysfunctional

    Human Relations

    Loss of Vision

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    SUMMARY: LINES OF ACTION

    FOR ORGANIZATIONAL TRANSFORMATION

    This diagram summarizes the (proposed) steps to be taken in order to transform

    United Indians from the present crisis, to one in which the organization is well on

    the road to full recovery, and real growth and development is underway.

    Transformational

    Actions to be

    Taken

    CommunityConsultation and

    Revisioning

    Internal Programand Staffing

    Review

    Staff Development

    Initiative

    Personnel PolicyReview and New

    Policy Development

    FinancialRecovery Plan

    includingcommunityeconomic

    Development

    Development of aTen year Plan (i.e.

    Framework for

    Action)

    Preparation of aFoundation

    Development Plan

    Renewing theFoundations

    Support Network

    Re-indiginization

    Board Development

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