reaching out to users

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Reaching out to users Carrie Calder Head of Marketing

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Carrie Calder, Head of Marketing, BioMed Central

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Page 1: Reaching out to users

Reaching out to users

Carrie CalderHead of Marketing

Page 2: Reaching out to users

Reaching users – an overview

• The BioMed Central network and its users

• Marketing channels and activity

Page 3: Reaching out to users

The BioMed Central network

• 199 journal websites - across biology, medicine, chemistry and physics

• 12 subject gateways

• Google PageRank of 8/10

Page 4: Reaching out to users

Website traffic

• 28 million page views a month

• Over 1 million registered users

• Over 400,000 recipients to fortnightly BioMed Central newsletter

• 13,000 new registrants a month

Page 5: Reaching out to users

User demographics

Page 6: Reaching out to users

Traffic sources

Page 7: Reaching out to users

Marketing channels and activity

• Conferences:- Exhibit at over 40 international conferences a year- Supplement and abstract publication- Co-sponsored events with journal

• Conference exchanges: Agreements with Gordon Research Conferences, Keystone Symposia, and EMBO.

• Leaflets, postcards, promotional material created

Page 8: Reaching out to users

Marketing channels and activity

Page 9: Reaching out to users

Marketing channels and activity

• Advertisement - across BioMed Central’s network and occassional print publications

• Over 100 author focused emails sent a month- Reaching an average of 500,000 researchers a month

• Springer channels

• 25 press releases issued a month- up to 700 stories generated monthly

Page 10: Reaching out to users

Marketing channels and activity

Page 11: Reaching out to users

Level of activity for a single journal

• Promotional material:Leaflet, poster, online advert plus inclusion in BioMed Central brochures

• Direct emails: article alerts, launch series of emails, plus at least one ‘call for paper’ email per quarter

• Conference promotion

• Google analytics reports

• Press releases

Page 12: Reaching out to users

Questions?