reactive to predictive a 90 day journey · workload analyzer device analyser sla manager governance...
TRANSCRIPT
REACTIVE TO PREDICTIVE A 90 DAY JOURNEY
PREVENTIVE Impact of incidents is minimized; Weakest links continuously identified and fixed
REACTIVEAdhoc work on root cause analysis and temporary incident resolution
PROACTIVE Intelligent Alert Management;Incident Classification; Domain specific workarounds for all incident categories
PREDICTIVE Customized dashboards & notifications; Real-time insights to prevent weakest links & incidents; User Journey Validation
ABOUT US...QualityKiosk Technologies is one of the world’s largest independent quality assurance providers.
We are headquartered in India and help provide Quality Assurance Solutions & Services to Clients of all sizes around the world.
Our end-to-end digital and enterprise quality assurance solutions are ideal for banking, financial services, insurance, automotive, telecom and e-commerce verticals to test their systems and applications for customer experience, compliance and performance. We offer technology platform driven quality assurance solutions including functional assurance, performance engineering, test automation and real-time user experience management & monitoring.
Currently, our company counts more than 50 of the Fortune 100 of India and 18 of the Fortune 500 companies around the globe as Client partners.
Intelligent Alert Management
Zero FalsePositives
End UserJourney Mapping
RevenueLeakage
Prevention
Workload Analyzer
Device Analyser
SLA Manager
Governance
APM Research & Development
Obeya
Domain Specific Solutions
ServerMonitoring
NetworkMonitoring
AppDynamics
OS & Database
Real End UserMonitoring
SyntheticMonitoring
Batch &Schedulers
CustomerFeedback
ServiceManager
TestResults
Business ProcessMonitoring
AccelaratorsDomain ReadyAppDynamics
Applied Engineering
ReducedFrustrated Users
Real-time Actionable Insights
CapacityEstimation
QUALITYKIOSK ANALYTICS PLATFORM
Operation AnalyticsAlgorithms
Big DataAnalyser
Business AnalyticsAlgorithms
Capacity PlanningAlgorithms
Market ResearchInputs
End User JourneyEngineering
APM Centreof Excellence
INPUTS OUTPUTS
Banking
Retail
Insurance
Manufacturing
Telecom