real estate careers - reiq training

Real estate careers

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ABOUT THE REIQ

The REIQ is the peak association for the real estate profession.

With more than 90 years’ experience in the formation and development of the real estate industry in this state.

OUR MEMBERSHIP

Today, the REIQ represents approximately over 1,500 REIQ accredited real estate agencies across all major sectors, including;

• residential sales,

• property management,

• holiday letting,

• commercial sales and leasing,

• auctioneering, and

• business broking.

OUR REPUTATION

The REIQ holds an exceptional reputation as the state’s leading authority on real estate and property-related issues.

It is widely recognised as a true and reliable source of comprehensive, up-to-date market data and information.

Membership by region

Brisbane and surrounds 34.38%

Bundaberg 1.98%

Caboolture 3.49%

Cairns 6.13%

Fraser Coast 2.16%

Gladstone 1.86%

Gold Coast 18.10%

Ipswich 3.85%

Mackay 3.13%

Rockhampton 2.59%

Sunshine Coast 11.30%

Toowoomba 6.43%

Townsville 4.57%

Cairns

Townsville

Mackay

RockhamptonGladstone

Bundaberg

Fraser Coast

Sunshine CoastCaboolture

Gold Coast

ToowoombaIpswich

Brisbane and surrounds

Table of Contents

Range of Occupations 1Introduction 1

REIQ Training 2

Real Estate Salesperson 3

Property Manager 6

Licensed Agent 7

Residential Letting Agent 13

Auctioneer 15

Benefits of Traineeships 17Licensing Traineeship 18

Sales Traineeship 19

Property Management Traineeship 20

Agency Support Traineeship 21

Business Broking Traineeship 22

Commercial Traineeship 23

Take the Next Step 24

Other REIQ Services 26

Prices in this document are subject to change and are correct at time of publication.

1 REIQ Traineeship

The real estate industry offers many career choices. The selection of careers available is dependent on the type of real estate activity in a given area. Some of the occupations that exist in the real estate industry are:

• Corporate support

• Real estate salesperson

• Property manager

• Sales manager

• Specialist salesperson

• Resident letting agent

• Licensee/owner

• Auctioneer

• Property developer

• Property developer salesperson

• Business broker

• Buyers agent

• Leasing specialist

With the development and adoption of national competency standards by the real estate industry, there are now opportunities to articulate from one level to another through structured training and recognition. For instance, someone commencing their real estate career as a property management trainee could progress into property management and then towards becoming a licensed real estate agent.

The REIQ is committed to providing our industry with the most up to date and practical training to promote credibility and professionalism in real estate. As the state’s largest real estate training provider, the REIQ offers courses ranging from traineeship level through to licensing and specialist management subjects.

Real estate traineeshipsTraineeships are available in our industry in six streams:

• Sales

• Property management

• Licensing

• Business broking

• Commercial and Industrial

• Agency support

Traineeships are similar to apprenticeships, only for a shorter period. A real estate traineeship is for a maximum of 24 months during which time the trainee and employer agree to a structured training plan to be delivered by a registered training organisation such as the REIQ.

Range of occupations

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REIQ training

The REIQ offers specialist real estate training for people starting out in the industry through to experienced practitioners who wish to acquire new skills or brush up on old ones.To ensure that training meets the needs of our industry, the REIQ offers courses with as much flexibility as possible without compromising on quality. This means that the majority of our courses can also be accessed through distance education (correspondence) to meet the needs of busy practitioners or rural clients who may have difficulty accessing contact classes.

To further ensure access and equity for all potential students, the REIQ has set up a number of regional training centres to cater for the needs of students. Permanent facilities are now available in:

• Brisbane – Real Estate House, 21 Turbo Drive, Coorparoo. Phone 3249 7347

• Gold Coast – Ground Floor, The Connaught Centre, 26 Marine Parade, Southport. Phone 5527 1614

• Sunshine Coast – 37 Dalton Drive, Maroochydore. Phone 5479 6272

• Toowoomba – Shop 7, Heritage Plaza Arcade, 400 Ruthven Street, Toowoomba. Phone 4638 9999

In addition, training is also conducted regularly in Mackay, Rockhampton, Townsville and Cairns.

Courses are scheduled on a regular basis throughout the year.

The REIQ is committed to operate within the Standards for NVR Registered Training Organisations. This means that all training stakeholders using the services of the REIQ as their registered training organisation can be guaranteed a high level of service and training product.

The REIQ adheres to the principles and has policies and procedures for:

• Access and Equity

• Complaints and Appeals

• Recognition for Prior Learning

These are contained in the Student Information Handbooks provided to all students at the time of enrolment. Full details on applying for Recognition of Prior Learning or credit transfer is contained on separate information sheets available from REIQ Professional Development on 3249 7347.

Why choose REIQ as your training provider?The REIQ is the peak professional association for real estate in Queensland and is the largest provider of real estate training in the state.

With a state-wide network of training facilities, we can offer convenient access to contract training in most regional centres as well as flexible delivery through distance education.

As the industry body, the REIQ is totally committed to excellence in real estate training and all our programs are regularly revised to ensure that they meet current legislative and best practice requirements.

REIQ training is highly regarded in the industry for being unbiased, objective, current and meeting industry best practice standards.

3 REIQ Traineeship

How do I become a salesperson?To sell real estate in Queensland, you must be registered as a salesperson with Fair Trading. It is unlawful under the Property Agents and Motor Dealers Act 2000 to work for a real estate agency as a salesperson and not be registered.

To become registered you will need to complete seven units of competency stipulated by Fair Trading.

The REIQ registration course contains the compulsory seven competencies required for registration, namely CPPDSM4080A, CPPDSM4009B, CPPDSM4008A, CPPDSM4012A, CPPDSM4022A, CPPDSM4010A and CPPDSM4015B.

To be eligible for this registration you must be at least 18 years of age. You do not have to be employed in the real estate industry in order to undertake the REIQ registration course. You can enrol and complete your training, then apply for your registration certificate from Fair Trading and be job-ready before applying for work.

The REIQ registration course is a four day course encompassing all of the above competencies. Successful completion of this program will entitle you to apply for your registration certificate. A full course outline on this program can be obtained from Professional Development or your local REIQ training centre.

If you don’t have experience in real estate, but wish to pursue a career

in sales, you may like to consider undertaking a sales traineeship. Many agencies use this scheme to employ people new to the industry as it provides them financial incentives as well as a structured and tailored training plan for their new recruits. Information on traineeships is also available from REIQ Professional Development.

Please note that if you have previously completed PRDRE units from the Property Development and Management Training Package (PRD01), these units are still accepted for registration and licensing purposes.

Future career progressionThe REIQ registration course will give you seven credits towards a full real estate agent’s Licence. A full licence is required if you want to own or manage a real estate agency.

Salespeople may choose to specialise in either residential sales, commercial and industrial property sales or leasing, property development sales or business broking.

The REIQ offers courses and traineeships in these specialised areas.

REIQ also offers a wide range of programs designed to meet the special requirements of various industry sectors. For more details on all our programs and courses visit our website reiq.com or phone REIQ Professional Development on 07 3249 7347.

Career option: Real estate salesperson

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How to become registered The Property Agents and Motor Dealers Act 2000 requires that all people undertaking the functions of a salesperson or property manager in Queensland have a registration certificate. To obtain a registration certificate:

• complete the Registration course of seven units of competencies and obtain a statement of attainment from REIQ: and

• complete and submit your registration certificate application (a PAMD Form 3) to Fair Trading

EligibilityYou do not have to be employed in the real estate industry in order to undertake the REIQ course. You can enrol and complete your training, then apply for your registration certificate and be job-ready before applying for work. To be eligible for a

registration certificate, you must:

• be 18 years or over;

• be a suitable person as defined under the Property Agents and Motor Dealers Act (PAMD). People affected by bankruptcy or criminal convictions may not be eligible. Refer to www.fairtrading.qld.gov.au for more information;

• have completed the required training units.

Why study with REIQ?The REIQ is the preferred choice for anyone considering a career in real estate, or for professionals updating their skills. Widely recognised as the industry leader in real estate registration and licensing training, the REIQ provides comprehensive and high quality industry training with excellent facilities throughout Queensland.

The REIQ’s team of expert trainers are dedicated and highly skilled industry professionals,

who provide the very best of industry knowledge, expertise and practical experience. Course support materials are available in print and CD formats and are designed as a comprehensive easy reference guide.

Units of competency in the Registration Course

• CPPDSM4080A Work in the real estate industry

• CPPDSM4009B Interpret legislation to complete agency work

• CPPDSM4012A List property for sale

• CPPDSM4008A Identify legal and ethical requirements of property sales to complete agency worK

• CPPDSM4010A Lease property

• CPPDSM4022A Sell and finalise the sale of property by private treaty

• CPPDSM4015B Minimise agency and consumer risk

Registration Course

Study options

Evening Classes

Daytime Classes Online Distance

Education

$600 $640for REIQ members for non members

5 REIQ Traineeship

Study optionsStudy online (web based)

Study at home, in your own time by Distance Education (hard copy or on CD)

Attend a four day block course in any region in Queensland

Evening classes also available in Brisbane

(eight evenings over four weeks, Mondays and Tuesdays - 6pm - 9pm)

All units can also be studied separately at individual unit prices

Students have six months from the date of enrolment to complete the course

Assessment, Credits, Recognition of Prior Learning• Students are assessed using

open-book assessments completed in the student’s own time after attendance at the course or study by distance education.

• Successful completion of the competencies completed in the Registration Course will result in seven credits against the full Real Estate Agent’s Licence qualification.

• If you have current experience or knowledge in this area, you may like to apply for Recognition of Prior Learning (RPL). Please contact REIQ Professional Development if you would like further information.

Property Managers please note:The units Fair Trading has stipulated for Registration provide salespeople a good basis of valuable knowledge to commence their careers in the industry. However, these units do not provide property managers a comparative level of knowledge about property management legislation and practice. For this reason, REIQ strongly recommends all students who intend to enter the property management field study an additional three units of competency, offered as the ‘Property Management Essentials’ two day course. “Property Management Essentials’ is run on a regular basis throughout REIQ’s training centres, and is also available by Distance Education. The course cost for ‘Property Management Essentials’ is $450 for members and $500 for non members.

Further informationA summary of Employability Skills developed through the full Certificate IV in Property Services (Real Estate) qualification as well as a copy of the REIQ Student Handbook containing information on REIQ’s policies, procedures and fees can be viewed on the REIQ website at reiq.com.

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How do I become a property manager?To act as a property manager in Queensland, you must be registered with Fair Trading. To be eligible for this registration you must be at least 18 years of age and working for a licensed real estate agent. It is unlawful under the Property Agents and Motor Dealers Act 2000 to work for a real estate agency as a property manager and not be registered. This is because people performing property management functions come within the definition of salespeople under the Act.

To become registered you will need to complete seven units of competency stipulated by Fair Trading.

The REIQ Registration course contains the compulsory seven competencies required for registration, namely CPPDSM4080A, CPPDSM4009B, CPPDSM4008A, CPPDSM4012A, CPPDSM4022A, CPPDSM4010A and CPPDSM4015B.

The REIQ Registration course is a four day program encompassing all of the above competencies. Successful completion of this course will entitle you to apply for your Registration certificate. A full course outline on this program can be obtained from Professional Development or your local REIQ Training Centre.

REIQ’s ‘Property management essentials’ and ‘Property management Block’ are two additional courses which are designed for those students wishing to enter the property management field. REIQ strongly recommends all property management students who enrol in the Registration Course also enrol in ‘Property Management Essentials’ in order to maximise their knowledge of legislation and practice relevant to property management.

If you don’t have experience in real estate, but wish to pursue a career in property management, you may like to consider undertaking a property management traineeship. Many agencies use this scheme to employ people new to the industry as it provides them financial incentives as well as a structured and tailored training plan for their new recruits. Information on traineeships is also available from REIQ Professional Development or your local REIQ training facility.


If you have completed any prior real estate training or if you have experience in the industry, you may be eligible to apply for RPL (Recognition of Prior Learning). If you would like more information on this option, please refer to the REIQ RPL Information sheet or contact Professional Development on 3249 7347 or your local REIQ training centre.

Future career progressionThe REIQ Registration course will give you seven credits towards a full real estate agent’s licence. A full licence is required if you want to own or manage a real estate agency. Property managers may choose to specialise in commercial and industrial property management or move into management rights. The REIQ runs specialist programs and traineeships in these areas.

REIQ also offers a wide range of programs designed to meet the special requirements of various industry sectors.

Career option: Property manager

7 REIQ Traineeship

Why obtain a full licence?A real estate agent licence is a mandatory requirement under the Property Agents and Motor Dealers Act to own or manage a real estate agency in Queensland. However, many salespeople and resident unit managers also obtain a full licence for a number of valid reasons. Holding a full agent’s licence provides salespeople a substantial ‘point of difference’ in their marketplaces. Resident unit managers often seek to hold a full licence to provide further revenue producing opportunities to negotiate the sale of units as well as looking after the property management.

How do I become a licensed real estate agent?The Property Agents and Motor Dealers Act 2000 requires that a person wishing to obtain a full real estate agent’s licence complete recognised competency units of the Property Services Training Package CPP07, through a registered training organisation. The REIQ delivers this training throughout

Queensland. This course consists of the 19 competencies as listed on the PAMD Form 1.1 (the real estate agents licensing application form from The Department of Justice and Attorney-General). The application form and accompanying notes can be downloaded from the government website, www.fairtrading.qld.gov.au When in the site, hover over ‘Property agents and managers’ then click on ‘Property agent forms’. You will need a PAMD Form 1.1 for licensing purposes.

The course competencies are assessed using written assessments. Once competency is achieved for all 19 competencies, the REIQ will issue a transcript of results and statements of attainment. A copy of the transcript should be attached to your licensing application.

If you have completed any prior real estate training or if you have experience in the industry, you may be eligible to apply for RPL (Recognition of Prior Learning). If you would like more information on this option, please refer to the REIQ information sheet ‘Applying for RPL’ and the

‘Guide to completing the RPL application’ or contact Professional Development on 3249 7347 or your local REIQ training centre.

Future career progressionThe REIQ has partnered with Griffith University and is proud to be part of the delivery of the Bachelor of Business in Real Estate and Property Development.

Anyone completing their full real estate licensing course through the REIQ will automatically be given a credit against this subject as part of the degree program.

Property degrees are also offered by other universities but these do not offer a full licence as part of the degree. This means that anyone completing a property degree such as the Bachelor of Business - Property Studies or the Bachelor of Applied Science - Property Economics will still need to complete either a registration course or licensing course before being eligible to practice in the real estate industry in Queensland.

Career option: Licensed agent

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Property Services Training Package CPP07The 19 competencies in this course are derived from the Property Services Training Package. This program provided participants with the prescribed educational requirements for obtaining a Queensland real estate licence under the PAMD Act.

Who is the course designed for?There are no entry requirements for doing this course. It is specifically designed for people working, or wishing to work in the real estate industry and who wish to manage or operate a real estate agency. It is also suitable for property managers, developers, resident unit managers, business brokers or others who want to sell property on behalf of a third party or operate independently in the industry.

DurationThe 4 blocks of units that make up the Full licence course can be studied by attending 12 days in class or you may choose to study and complete the course by distance education.

• Registration block: 4 days

• Sales block: 3 days

• Property management block: 3 days

• Finance block: 2 days

Time frame for course completionThe Full licence program has been designed to provide maximum flexibility for students. Students may commence the course at any time by attending Full licence blocks that run regularly throughtout the year, or by undertaking the competencies through our Distance Education program. You can complete the course in as short a time as possible, or study the course in the 12 months allocated. The REIQ Professional Development team will be happy to provide you with advice and assistance in designing a study timetable to suit your work and lifestyle requirements.

Learning OutcomeThe Full Licence program fulfils the educational requirements of the Property Agents and Motor Dealers Act 2000 for real estate licence holders.

A Queensland real estate licence will entitle you to own or manage a real estate agency in Queensland. In addition, this program will enhance and progress career development for all real estate professionals.

Course Delivery ModeThe competencies are available through contact training in the classroom, online (Registration component only) and through distance education

(correspondence). You may choose to receive either hard copy materials or a CD containing your course materials if you are studying by distance education.

Distance education students are assigned a tutor who specialises in your subject area.

Distance education students receive the same resource materials and assessments as classroom based students. Once the assessments have been completed, these are posted to the REIQ where they are marked by your tutor and returned to you.

If you decide to attend classes all resources will be supplied in class. Assessments are completed by students in their own time after class, and mailed to the REIQ for your tutor to assess.

Please be aware that you can use a combination of study methods to suit your needs. Students are also able to swap between delivery methods. Please contact REIQ Professional Development as there may be additional charges for changing delivery methods.

TrainersAll REIQ trainers are fully qualified and selected for their industry experience and expertise. Regular assessments are conducted on all trainers to ensure that the REIQ’s high standard of delivery is maintained.

Real estate agent licence course

$2,200 $2,500for REIQ members for non members

9 REIQ Traineeship

Course FeesThe Licence program fee is set at $2500 for non members and $2200 for members and REIQ accredited agencies. This fee reflects a substantial discount off the individual competency prices.

The VET Quality Framework requires that student fees, paid in advance, are protected. REIQ complies with this requirement by not accepting more than $1,000 prior to the commencement of studies and not more than $1,500 in advance from students at any point in the duration of their studies. This applies to students who are paying as individuals, not companies. Please note that this does not apply to courses paid for by employers.

For individuals, payment for the Full licence course must be made in 2 instalments of $1000 and $1500 (non members) or $1000 and $1200 (members). If you have any question regarding the instalment plan please contact the Professional Development department and they will be able to advise you. Your instalment plan will ensure that at no time during your study will the amount you have paid in advance of services provided exceed $1500.

The first payment is due and payable prior to commencement, and the subsequent second payment is due prior to accessing your second set of units (either in contact classes or by DE). The REIQ reserves the right to suspend training or distance education service if payments are not made in accordance with the agreed payment plan.

Recognition of Prior Learning (RPL)The REIQ has a structured process for providing RPL to students participating in the Full Licence program. An information sheet on RPL is available that describes the process and includes an RPL application form. An application fee of $100 plus $50 per competency is required for RPL with any remaining units charged at the individual competency price. However, in some circumstances, it may be cheaper to pay the full discounted Full Licence fee rather than the RPL fee plus the balance of competencies on the per competency price list. The REIQ undertakes to charge students the lower of the two fees to ensure that the most you will be required to pay is the full course fee.

Cross CreditIf you have previously completed any of the competencies listed in the Full Licence program through the REIQ or any other registered training organisation, then the REIQ may provide you a cross credit, or credit transfer against these units. In some circumstances, real estate units undertaken in other states will also attract cross credit, depending of legislative content. The Professional Development team will assist you to identify these competencies where applicable. There is no cost associated with obtaining cross credit if the full course is being undertaken. It is the student’s responsibility to supply the REIQ with full evidence of any prior qualification or statements of attainment.

Please note that there is no automatic credit transfer between the ABH curriculum and the Property Development and Management Training Package PRD01 competencies and the Property Services Training Package CPP07 competencies. However, if you have previously studied PRDRE units, these are still accepted by Fair Trading for licensing purposes, however we advise you check with Fair Trading, www.fairtrading.qld.gov.au, as there will be a cut off date for you to apply for your licence using the PRDRE competencies.

A copy of the REIQ Student Handbook containing information on REIQ’s policies, procedures and fees is available at reiq.com.

10

Real Estate Agent Licence Units Registration BlockWork in the real estate industry

(CPPDSM4080A)

• The concept of agency

• Roles and responsibilities within an agency

• Key operations of agencies

• Legislative limitations on agency practice

• Licensing

• Consumer protection

• Ethical and conduct standards

• Risk management

Interpret legislation to complete agency work

(CPPDSM4009B)

• Legal principles

• Legislative resources

• Interpreting legislation

• Working with legislation

• Amendments to legislation

Identify legal and ethical requirements of property sales

to complete agency work (CPPDSM4008A)

• Property ownership and certificates of title

• Responsibilities of sales personnel

• The comparative sales analysis

• The process of property sales

• Preparing and delivering residential contracts

• Terms of contract

• REIQ Contract for Houses and Land

• Contracts for Residential Lots

• Circumstances affecting the contract

List property for sale (CPPDSM4012A)

• Obtaining listings

• The listing strategy

• Effective interpersonal communication

• The property sales market

• The listing document

Sell and finalise the sale of property by private treaty

(CPPDSM4022A)

• Foundations of selling

• Understanding buyers

• Showing the property and open for inspections

• Negotiation skills

• Contractual information

Lease property (CPPDSM4010A)

• Tenant enquiry

• Property inspections

• Tenant selection

• Residential tenancy documentation

• Client relationship

Minimise agency and consumer risk (CPPDSM4015B)

• The concept of risk management

• Agency risk

• Legislative requirements under the Property Agents and Motor Dealers Act, Privacy Act, Work Health and Safety Act and Competition and Consumer Act

• Common law affecting risk

• Strategies to reduce risk

• Understanding the responsibilities of an agent in regard to the holding of deposit monies

11 REIQ Traineeship

Appraise property (CPPDSM4003A)

• The property market

• Direct comparison methodology

• Property pricing

• The Comparative Market Analysis

• Research and property appraisal

• Determining rental price

Prepare for auction and complete sale (CPPDSM4019A)

• Selling by auction

• Auction documentation

• The marketing campaign

• The auction sale

• Servicing the auction listing

Market property for sale (CPPDSM4014A)

• Real estate sales marketing

• Target marketing

• Product, price, place and promotion

• Advertising media

• Creating effective advertisements

• Marketing strategies

• Preparing marketing materials

• Implementing marketing activities for property management

Sales Block

Technology & Marketing Block

Prepare and present property reports (CPPDSM4018A)

• Identifying building styles

• Construction materials and methods

• The property inspection

• Inspecting managed property

• Building and maintenance options

Establish and build client-agency relationships

(CPPDSM4005A)

• Communicating effectively with clients

• Client agency relationship management strategies

• Personal marketing strategies

• Building ongoing relationships with clients

Market property for lease (CPPDSM4013A)

• Real estate property management marketing

• Preparing marketing materials

• Implementing marketing activities for property management

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Property Management Block

List property for lease (CPPDSM4011A)

• Property listings

• Effective interpersonal communication

• The property rental market

• Listing documentation

Identify legal and ethical requirements of property management to complete

agency work (CPPDSM4007A)

• Property management legislation

• Tenancy database listings

• Tenancy agreements and leases

• Managing risk for property management

• Listing and marketing properties for lease

• Tenancy selection process

• Rent and commission

• Record keeping

Monitor and manage lease or tenancy agreement

(CPPDSM4016A)

• The property management cycle

• Service of RTA notices

• Routine property inspections

• Maintaining property condition

• Tenancy agreement renewal

• Rent management

• Termination of tenancy agreements

• Retail shop leases

Manage tenancy disputes (CPPDSM4046A)

• Dispute resolution strategies

• Communication techniques

• Documenting the process

• Finance Block

Establish and manage agency trust accounts

(CPPDSM4006A)

• Trust account legislative requirements

• Source documents

• Reconciliation and reporting

• Security

• Trust account audits

Manage small business finances (BSBSMB406A)

• Maintaining financial records

• Implementing a financial plan

• Monitoring financial performance

• Taxation requirements

Finance Block

13 REIQ Traineeship

What is a resident letting agent?Resident letting agents are ‘on-site’ property managers/letting agents who manage residential lots in a Community Titles Scheme. Resident letting agents generally manage high-rise buildings and unit and townhouse complexes. They act on behalf of the owners of the units in their letting pool and for the bodies corporate, usually in a caretaking capacity. They:

• must have a Service Contract with the body corporate for management and caretaking

• must have a Letting Agreement with the body corporate

• may have a combined Service Contract and Letting Agreement

How do I become a resident letting agent?To act as a resident letting agent in Queensland, you must hold a resident letting agent licence. The prescribed educational qualifications for this licence category are the successful completion or assessment of competency by a registered training organisation of six competencies from the Property Services Training Package CPP07. These are:

• CPPDSM4010A Lease property

• CPPDSM4015B Minimise agency and consumer risk

• CPPDSM4007A Identify legal and ethical requirements of property management to complete agency work

• CPPDSM4006A Establish and manage agency trust accounts

• CPPDSM4016A Monitor and manage lease or tenancy agreement

• BSBSMB406A Manage small business finances

To apply for a resident letting agent’s licence, you will need to make an application to Fair Trading. Alternatively, you can download the application form from www.justice.qld.gov.au. You will need to attach the statements of attainment or a transcript of competencies gained from your chosen Registered Training Organisation to your application, along with details of the specific management rights you are purchasing or will be managing.

The REIQ’s resident letting agent’s licensing courseThe REIQ is a registered training organisation and the largest provider of real estate training in the state of Queensland. The REIQ offers all of the six competencies

in order for people to successfully apply for their resident letting agent’s licence as individual units on our course calendar.

They are also available by distance education for those people who are unable to attend contact classes. Full course details and a calendar may be obtained by contacting Professional Development on (07) 3249 7347 or your local REIQ training centre.

Future career progressionSome resident letting agents wish to increase the scope of their business and be active in selling units. In order to do this they will require a full real estate licence that allows them to own or manage a real estate agency and sell properties in their own complexes. Having a full licence broadens a resident letting agent’s ability to service the needs of lot owners and increase earning capacity.

The six competencies undertaken as part of the resident letting agent licence will be credited against a full real estate licence. The REIQ offers full real estate agent’s licensing courses in class and by distance education.

Career option: Resident Letting Agent

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Resident Letting Agent Licence


Brisbane 2013• 4 - 8 February

• 8 - 12 April

• 3 - 7 June

• 5 - 9 August

• 30 September - 4 October

• 25 - 29 November

REIQ Professional Development

3249 7347 | [email protected]

Gold Coast 2013• 18 - 22 February

• 29 April - 3 May

• 24 - 28 June

• 19 - 23 August

• 21 - 25 October

• 16 - 20 December

REIQ Gold Coast Training Centre

5527 1614 | [email protected]

The REIQ runs all the competencies required by Fair Trading to make an application to gain a Resident Letting Agent Licence. The individual competencies can be undertaken by contact class at any of our training centres throughout the state, by attending a 5 day block course in Brisbane or Gold Coast training centres or by Distance Education.

Five day RLA LICENSING block course

Required competenciesTo become a Resident Letting Agent, you need to undertake the following six competencies from the Property Services Training Package.

Students are assessed using open-book assessments completed in the student’s own time after attendance at the course or study by distance education. If you have current experience or knowledge in this area, you may like to apply for Recognition of Prior Learning (RPL). Please contact Professional Development if you would like further information.

If you have studied PRDRE units previously, they are still accepted for licensing purposes by Fair Trading. Please contact REIQ for further information.

Course fees & timeframeA discounted package price is available for students enrolling in the six unit Resident Letting Agent Licence Course:

• $700 REIQ members

• $800 non members

The units for a resident letting agent licence are also available at the individual prices for those who only need to complete some of the units – contact REIQ for further information. When two students

enrol together (i.e. a business partnership), the total cost if you are a REIQ member or staff of an REIQ accredited agency (when the agency is paying) is $1300 and $1500 for non members.

Students are provided six months to complete their study from the time of their enrolment.

A copy of the REIQ Student Handbook containing information on REIQ’s policies, procedures and fees is available at reiq.com.

Competency Competency Name

CPPDSM4007AIdentify legal and ethical requirements of property management to complete agency work

CPPDSM4010A Lease property

CPPDSM4016A Monitor and manage lease or tenancy agreement

CPPDSM4015B Minimise agency and consumer risk

CPPDSM4006A Establish and manage agency trust accounts

BSBSMB406A Manage small business finances

15 REIQ Traineeship

How do I become an auctioneer?To become an auctioneer you will need to first be registered as a trainee auctioneer with Fair Trading. In order to become registered as a trainee auctioneer you must have successfully completed two competencies from the Property Services Training Package (CPP07). These are:

• CPPDSM4004A Conduct auction

• CPPDSM4014A Market property for sale

Once you have Statements of Attainment for the above units, you will need to complete an application with Fair Trading. More information on this application process can be obtained from their website www.fairtrading.qld.gov.au.

To obtain an auctioneer licence, you will need to complete three further competencies whilst a trainee auctioneer:

• CPPDSM4019A Prepare for auction and complete sale

• CPPDSM4006A Establish and manage agency trust accounts

• BSMSMB406A Manage small business finances

In addition to this, you will also be required to undertake and provide evidence that you have conducted five auctions under the supervision of a licensed auctioneer whilst you were a registered trainee auctioneer.

If you are involved in any pre or post auction activity you must either hold a real estate agent licence or be registered as a salesperson.


If you have completed any prior real estate training or if you have experience in the industry, you may be eligible to apply for RPL (Recognition of Prior Learning). If you would like more information on this option, please refer to the REIQ RPL Information sheet or contact Professional Development on 3249 7347 or your local REIQ training centre.

Future career progressionHaving an auctioneer licence will open up this field of real estate to you. It will enable you to conduct your own auctions for clients and increase your earning potential.

REIQ also offers a wide range of programs designed to meet the special requirements of various industry sectors.

Career option: Auctioneer

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* Please note the competency, CPPDSM4004A Conduct auction, consists of a theoretical component and a practical component. The unit can be undertaken by a combination of contact class and distance education for either component or by RPL for the entire unit. Distance education for the practical component must be in the form of a DVD or video showing the student conducting an auction.

To obtain a Auctioneer licence, you will need to complete three further competencies:

$980 $1,070for REIQ members for non members

The REIQ runs all the competencies required by Fair Trading to make an application to gain an Auctioneer licence. The competencies can be undertaken by contact class or by distance education. Information on our distance education delivery options are contained in a separate information sheet and is available on our website reiq.com.

If you would like any further information, please contact REIQ Professional Development in Brisbane, phone (07) 3249 7347, email [email protected] or contact your local REIQ training centre.

Competency Competency Name Contact class duration

CPPDSM4004A Conduct auction 1.5 Days (plus 0.5 day assessment)*

CPPDSM4014A Market property for sale 0.25 Day

CPPDSM4019A Prepare for auction and complete sale 1 Day

CPPDSM4006A Establish and manage agency trust accounts 1.5 Days

BSBSMB406A Manage small business finances 0.5 Day

Auctioneer Licence

Students are assessed using open-book assessments completed in the student’s own time after attendance at the course or study by distance education. The practical component for CPPDSM4004A Conduct auction is assessed in a session after the completion of the theoretical component. Contact REIQ Professional Development on 3249 7347 for the next available session date or visit our website | reiq.com

If you have current experience or knowledge in this area, you may like to apply for Recognition of Prior Learning (RPL). Please contact Professional Development if you would like further information.

In addition to the above competencies, applicants will need to complete five auctions as a trainee auctioneer under the supervision of a licensed auctioneer to finalise the application process.

If you have studied PRDRE units previously, you may be able to use these for licensing purposes, check with Fair Trading www.fairtrading.qld.gov.au

Course fees & timeframeIndividual competencies are priced separately for those people who only need to complete some of the competencies, and these prices are listed on the following page.

For students enrolling in all five

units of competency the cost is $980 for REIQ members or staff of REIQ accredited agencies (where the agency is paying) and $1070 for non members.

Students are provided six months to complete their study from the time of their enrolment.

Course dates and enrolment Course calendars are available at reiq.com

A copy of the REIQ Student Handbook containing information on REIQ’s policies, procedures and fees is also available on our website at reiq.com.

Required competenciesTo become an auctioneer, you need to first be registered as a trainee auctioneer.

The two required competencies for a trainee auctioneer under the PAMD Act 2000 are:

17 REIQ Traineeship

How to get started

Fees and incentives Paid by employer

Traineeship fees

Training contribution paid up front by employer (member) $2,200

Training contribution paid up front by employer (non-member) $3,000

Instalment plan

1st Instalment due at the time of enrolment $1,100

2nd Instalment due 6 months from commencement $1,100

Additional Trainees

For any additional traineeships signed up at the same time the discounted package fee of $1850 will apply or $1650 for those that have completed CPP07 Registration units.Please note All future training will be suspended immediately if the 1st or 2nd instalment is not paid on time

Commonwealth Government IncentivesReceived by employer

Commencement Incentive Payment (paid 6 months after commencement) $1,500

Completion Incentive Payment (paid on completion of traineeship) $2,500

Benefits for employers and traineesWhat are traineeships?Traineeships are structured training programs that allow new entrants and existing staff in the industry to undertake a combination of work and study in order to gain the skills and knowledge required to have a successful career in the industry. Real estate traineeships are 24 months in duration and require the employer and trainee to sign a training contract through an Australian Apprenticeship Centre.

Which traineeships are available through the REIQ?The REIQ offers a choice of Certificate Level IV traineeships in six streams;• Sales

• Property Management

• Licensing

• Agency Support

• Business Broking

• Commercial & Industrial.

The mandatory competencies required for registration with Fair Trading are available as part of the Certificate IV traineeships provided by the REIQ. So in other words, new employees can gain the educational requirement for registration.

Prior qualificationsFederal government incentives preclude trainees who have achieved a Level III certificate or higher within the previous seven years. The only exception to this is where a trainee has achieved this qualification as part of a school-based vocational program. The Australian Apprenticeships Centre that you deal with will be able to assess your trainee’s suitability and provide further information on incentives. The REIQ does not provide advice on incentive payment eligibility.

What are the benefits?

Employer benefits Trainee benefits

Your staff trained by industry specialists in best practice, legislation and practical skills

Formal competencies that comply with Fair Trading requirements for registration and/or licensing

Fair Trading Registration training requirements included in all traineeships

Comprehensive training by industry professionals

Training Wage Award - State or Federal rates apply for new employees

Potential to earn commission while learning, once registered with Fair Trading

Employer incentives of $4000 available (eligibility criteria applies)

Nationally recognised qualification that will enhance your current and future career prospects

Significantly discounted training fees for traineeships

Employers Contact your local REIQ office for more information.

Trainees Find a prospective employer who would like to employ you as a trainee, then contact REIQ to commence training.

18

The Certificate IV in Property Services (CPP40307) Licensing is a comprehensive option for trainees wishing to gain their full real estate agent’s licence. Trainees undertaking this Level IV traineeship will gain the required qualifications to apply not only for their Registration under the Property Agents and Motor Dealers Act, but also their full real estate agent’s licence. Trainees learn the essentials for a successful career in the real estate industry, spanning sales, property management, commercial and business broking sectors.

The 24 units in this traineeship encompass the fundamentals of property management and sales listings, legislation, marketing, trust accounting, tenancy disputes and tribunal appearances, and an introduction to working in the commercial and business broking sectors, along with gaining necessary communication and business skills.

Licensing Traineeship

UnitsCPPDSM4080A Work in the real estate industry

CPPDSM4008AIdentify legal and ethical requirements of property sales to complete agency work


CPPDSM4009B Interpret legislation to complete agency work


CPPDSM4012A List property for sale

CPPDSM4022ASell and finalise the sale of property by private treaty



CPPDSM4013A Market property for lease

CPPDSM4011A List property for lease

CPPDSM4003A Appraise property

CPPDSM4019A Prepare for auction and complete sale

CPPDSM4046A Manage tenancy disputes

CPPDSM4018A Prepare and present property reports

CPPDSM4005A Establish and build client-agency relationships


CPPDSM4001A Act as a buyer’s agent

CPPDSM4020A Present at tribunals

CPPDSM4036ABroker sale of industrial, commercial and retail property

CPPDSM4079A Work in the business broking sector


CPPDSM4056AManage conflict and disputes in the property industry

The units required for this Level IV traineeship are studied by contact training at the REIQ over a 24 month period. Some trainees may be eligible to undertake their traineeship studies by Distance Education. Trainees will be required to complete written assessments for all competencies contained in the traineeship.

A summary of the Employability Skills developed through the full Certificate IV in Property Services (Real Estate) qualification can be viewed at reiq.com.

19 REIQ Traineeship

The Certificate IV in Property Services (CPP40307) Sales is a comprehensive introduction to the sales function in a real estate agency. Trainees undertaking this Level IV traineeship will gain the required qualifications to apply for their Registration Certificate under the Property Agents and Motor Dealers Act. Trainees learn the essentials for a successful sales career in the real estate industry.

The 24 units in this traineeship encompass the fundamentals of property sales listings, legislation, marketing, auctions and an introduction to working in the commercial and business broking sectors, along with gaining necessary communication and business skills.

Sales Traineeship









CPPDSM4006A Establish and manage agency trust accounts*

CPPDSM4014A Market property for sale






CPPDSM4004A Conduct auction*

CPPDSM4001A Act as a buyer’s agent

CPPDSM4017A Negotiate effectively in property transactions


CPPDSM4061A Obtain prospects for listing


CPPDSM4053A List business for sale


BSBCMM401A Make a presentation




* Indicates electives for the Sales Traineeship – select one only.

20

Property Management Traineeship

















CPPDSM3008AMaintain and protect condition of managed properties


CPPDSM4049AImplement maintenance plan for managed properties

CPPDSM4020A Present at tribunals

CPPDSM4074ASelect and appoint contractors in the property industry

CPPDSM4050A Lease industrial, commercial and retail property



The Certificate IV in Property Services (CPP40307) Property Management is a comprehensive introduction to the property management function in a real estate agency. Trainees undertaking this Level IV traineeship will gain the required qualifications to apply for their Registration Certificate under the Property Agents and Motor Dealers Act. Trainees learn the essentials for a successful property management career in the real estate industry.

The 24 units in this traineeship encompass the fundamentals of property management listings, legislation, trust accounting, maintaining managed properties, tenancy disputes and tribunal appearances, and an introduction to working in the commercial leasing sector, along with gaining necessary communication and business skills.



21 REIQ Traineeship

The Certificate IV in Property Services (CPP40307) (Real Estate) Agency Support traineeship will provide a wide ranging knowledge and skill base designed to prepare trainees for a practical supporting role within an agency. Trainees undertaking this Level IV traineeship will gain the required units of competency to apply for their Registration under the Property Agents and Motor Dealers Act.

The Agency Support traineeship covers the essentials of sales, property management and corporate support skills. Further, the units of competency in this traineeship have been selected to best provide information on the areas of activity commonly undertaken by agency support staff, including maintaining business technology, using business records or filing systems, participating in meetings, working effectively as part of a team, along with understanding what constitutes effective communication skills and how to process common agency documentation.

Agency Support Traineeship













CPPDSM3008AMaintain and protect condition of managed properties







BSBITS401A Maintain business technology

BSBRKG304B Maintain business records

BSBWOR402A Promote team effectiveness

CPPDSM4045A Facilitate meetings in the property industry




22

The Certificate IV in Property Services (CPP40307) Business Broking is a comprehensive introduction for trainees wishing to work in the Business Broking sector. Trainees undertaking this Level IV traineeship will gain the required qualifications to apply for their Registration under the Property Agents and Motor Dealers Act. Trainees learn the essentials for a successful career in the real estate industry, focusing on the elements particular to the business broking sector.

The 24 units in this traineeship encompass the fundamentals of listings and prospecting, legislation, marketing of businesses, negotiation skills and business appraisals along with gaining necessary communication and general business skills.

Business Broking Traineeship

















CPPDSM4032A Arrange valuation of facilities and assets


CPPDSM4061A Obtain prospects for listing


CPPDSM4029A Appraise business

CPPDSM4053A List business for sale

CPPDSM4069A Promote and market listed business

CPPDSM4060ANegotiate sale and manage sale to completion or settlement




23 REIQ Traineeship

The Certificate IV in Property Services (CPP40307) Commercial is a comprehensive introduction for trainees wishing to work in the commercial sector. Trainees undertaking this Level IV traineeship will gain the required qualifications to apply for their Registration under the Property Agents and Motor Dealers Act. Trainees learn the essentials for a successful career in the real estate industry, focusing on the elements particular to the commercial sector.

The 24 units in this traineeship encompass the fundamentals of listings, legislation, marketing, negotiation skills, commercial sales and leases along with gaining necessary communication and business skills.

Commercial Traineeship
















CPPDSM4041AContribute to development of a tenancy mix strategy

CPPDSM4058AMonitor service requirements in the property industry

CPPDSM4032A Arrange valuation of facilities and assets

CPPDSM4074ASelect and appoint contractors in the property industry

CPPDSM4050A Lease industrial, commercial and retail property







24

Opportunities for completed traineesREIQ professional development offers completed trainees the opportunity to continue their professional development and attain their full real estate licence by undertaking the REIQ Real Estate Agent licence course.

Trainees who have completed their Property Services (CPPDSM) traineeships through the REIQ (i.e. commenced after 1 January 2009) will already have achieved credit towards the educational requirements to apply for a real estate licence.

The licence course is a 19 unit program, incorporating units of competency from the Property Services Training Package. As a completed Certificate IV sales, property management, business broking, commercial trainee or agency support trainee, you will have already achieved competency in the majority of these units.

The additional units you are required to complete to apply for your licence are as follows:

Take the next step REIQ Real Estate Agent Licence Course

For Certificate IV Sales Trainees onlyCPPDSM4013A Market property for lease



CPPDSM4006AEstablish and manage agency trust accounts if not selected as an elective unit in traineeship studies

For Certificate IV Property Management Trainees only




For Certificate IV Business Broking Trainees onlyCPPDSM4013A Market property for lease





For Certificate IV Commercial Trainees onlyCPPDSM4006A Establish and manage agency trust accounts





For Certificate IV Agency Support Trainees onlyCPPDSM4003A Appraise property




Classes for the above units are scheduled on a regular basis and can also be accessed through distance education. Please check course calendars for dates. These are available on our website, reiq.com.

25 REIQ Traineeship

Completed Sales trainees are eligible for a discounted rate of


Completed Business Broking trainees are eligible for a discounted rate of

$910 $1,000for REIQ members for non members

Completed Sales trainees including CPPDSM4006A


Completed Commercial trainees are eligible for a discounted rate of


Completed Property Management trainees are eligible for a discounted rate of


Completed Agency Support trainees are eligible for a discounted rate of


The normal fee for the Licence Course is


Please note that there are no credit transfers between the Property Development and Management Training Package (PRDRE units) and the current Property Services Training Package (CPPDSM units). For distance education (DE), please note that we provide your materials on CD. If you would like to receive your materials in hard copy an additional $50 fee will apply.

Upgrade Fees for completed trainees

26

The REIQ is the peak professional body for real estate in Queensland and is pleased to offer these introductory sessions FREE to those contemplating a career in real estate.

These evening sessions cover:

• The structure of the industry in Queensland• Educational and career options• Basic rules and regulations• Registration and licensing requirements

Special enrolment offers are also available at the sessions.

CONTEMPLATING A CAREER IN REAL ESTATE?

REAL ESTATE INSTITUTEQUEENSLAND

REIQ

Don’t miss the REIQ’s FREE Introduction to Real Estate Sessions

For more information >[email protected] | 3249 7347

27 REIQ Traineeship

QREI

For more information >[email protected] | 3249 7364

Recruits

REAL ESTATE INSTITUTEQUEENSL AND

REIQ

The REIQ is offering to place registration students into accredited agencies.

28

The REIQ Journal now direct to your inbox

Each month the REIQ Journal ebook will now be emailed to members.Available on demand,downloadable & searchable.

RJApr-JournalOnline-HP.indd 2 7/03/13 3:35 PM

Featuring a host of experts, REIQTV has the latest on the Queensland property market.

view on reiq.com

29 REIQ Traineeship

REIQ Professional Development | 3249 7347 | [email protected] | www.reiq.com

View online issuu.com/thereiq/docs/reiqtraining

Prices in this document are subject to change and are correct at time of publication.

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