real world case study km summer institute june 12-16 2006 rano joshi, vorsite
TRANSCRIPT
![Page 1: Real World Case Study KM Summer Institute June 12-16 2006 Rano Joshi, Vorsite](https://reader035.vdocument.in/reader035/viewer/2022062802/56649ebf5503460f94bca46e/html5/thumbnails/1.jpg)
Real World Case Study
KM Summer Institute
June 12-16 2006
Rano Joshi, Vorsite
![Page 2: Real World Case Study KM Summer Institute June 12-16 2006 Rano Joshi, Vorsite](https://reader035.vdocument.in/reader035/viewer/2022062802/56649ebf5503460f94bca46e/html5/thumbnails/2.jpg)
Part 3: Case Study
Microsoft Sharepoint Server
![Page 3: Real World Case Study KM Summer Institute June 12-16 2006 Rano Joshi, Vorsite](https://reader035.vdocument.in/reader035/viewer/2022062802/56649ebf5503460f94bca46e/html5/thumbnails/3.jpg)
June 14, 2006 KM Summer Institute 3
What We Will Cover
• SharePoint Overview• The Real World Business Problem • The SharePoint Based Solution to the
Problem– IA Through Navigation– Document Types– Keywords– Thesaurus
• What’s New and Improved in SharePoint 2007
![Page 4: Real World Case Study KM Summer Institute June 12-16 2006 Rano Joshi, Vorsite](https://reader035.vdocument.in/reader035/viewer/2022062802/56649ebf5503460f94bca46e/html5/thumbnails/4.jpg)
June 14, 2006 KM Summer Institute 4
SharePoint Overview: What is It?
• Collaboration and Portal technology from Microsoft
• .Net based
• Web based UI
• Flexible and easily configurable
![Page 5: Real World Case Study KM Summer Institute June 12-16 2006 Rano Joshi, Vorsite](https://reader035.vdocument.in/reader035/viewer/2022062802/56649ebf5503460f94bca46e/html5/thumbnails/5.jpg)
June 14, 2006 KM Summer Institute 5
SharePoint Overview: What is It For?
• Increase business productivity
• Enable collaboration across teams
• Content storage
• Enterprise search
• Desktop integration
• Single access to multiple data sources
![Page 6: Real World Case Study KM Summer Institute June 12-16 2006 Rano Joshi, Vorsite](https://reader035.vdocument.in/reader035/viewer/2022062802/56649ebf5503460f94bca46e/html5/thumbnails/6.jpg)
June 14, 2006 KM Summer Institute 6
SharePoint Overview: Key Features
• Collaboration sites
• Reusable Web Parts
• ‘My Site’
• People finder
• Enterprise Search
• Document Approval
![Page 7: Real World Case Study KM Summer Institute June 12-16 2006 Rano Joshi, Vorsite](https://reader035.vdocument.in/reader035/viewer/2022062802/56649ebf5503460f94bca46e/html5/thumbnails/7.jpg)
June 14, 2006 KM Summer Institute 7
Case Study:Company Profile
• Full Service Advertising Firm
• Over 800 Employees
• 3 remote locations
• Extranet for clients, partners
![Page 8: Real World Case Study KM Summer Institute June 12-16 2006 Rano Joshi, Vorsite](https://reader035.vdocument.in/reader035/viewer/2022062802/56649ebf5503460f94bca46e/html5/thumbnails/8.jpg)
June 14, 2006 KM Summer Institute 8
Case Study:The Business Challenge
• Currently use traditional tools for information management: file shares, Exchange for Email, etc.
• Need to get more efficient to work together better, and serve clients with higher degree of quality
![Page 9: Real World Case Study KM Summer Institute June 12-16 2006 Rano Joshi, Vorsite](https://reader035.vdocument.in/reader035/viewer/2022062802/56649ebf5503460f94bca46e/html5/thumbnails/9.jpg)
June 14, 2006 KM Summer Institute 9
Tools to Work With:Organizational Chart
![Page 10: Real World Case Study KM Summer Institute June 12-16 2006 Rano Joshi, Vorsite](https://reader035.vdocument.in/reader035/viewer/2022062802/56649ebf5503460f94bca46e/html5/thumbnails/10.jpg)
June 14, 2006 KM Summer Institute 10
Tools to Work With:Metadata Model
![Page 11: Real World Case Study KM Summer Institute June 12-16 2006 Rano Joshi, Vorsite](https://reader035.vdocument.in/reader035/viewer/2022062802/56649ebf5503460f94bca46e/html5/thumbnails/11.jpg)
June 14, 2006 KM Summer Institute 11
The SharePoint Solution:Turning Theory into Practice
• SharePoint offers many opportunities to implement taxonomy
• 4 key areas included in this project– Navigation – Organizational Taxonomy– Document Libraries– Keywords– Thesaurus
• Could also have used personalization via audiences for content targeting
![Page 12: Real World Case Study KM Summer Institute June 12-16 2006 Rano Joshi, Vorsite](https://reader035.vdocument.in/reader035/viewer/2022062802/56649ebf5503460f94bca46e/html5/thumbnails/12.jpg)
June 14, 2006 KM Summer Institute 12
The SharePoint Solution:Information Architecture in Navigation
• Use the org chart to drive the site definition
• Organizational taxonomy
– Account Service• Client Teams
– Accounting– Creative
• Broadcast Production
• Creative Services
• Design
• Print Production
![Page 13: Real World Case Study KM Summer Institute June 12-16 2006 Rano Joshi, Vorsite](https://reader035.vdocument.in/reader035/viewer/2022062802/56649ebf5503460f94bca46e/html5/thumbnails/13.jpg)
June 14, 2006 KM Summer Institute 13
Demo
![Page 14: Real World Case Study KM Summer Institute June 12-16 2006 Rano Joshi, Vorsite](https://reader035.vdocument.in/reader035/viewer/2022062802/56649ebf5503460f94bca46e/html5/thumbnails/14.jpg)
June 14, 2006 KM Summer Institute 14
The SharePoint Solution:Document Libraries (Metadata)
• Use metadata model to define document profiles in the document library
• Metatada is represented as ‘columns’ in SharePoint
![Page 15: Real World Case Study KM Summer Institute June 12-16 2006 Rano Joshi, Vorsite](https://reader035.vdocument.in/reader035/viewer/2022062802/56649ebf5503460f94bca46e/html5/thumbnails/15.jpg)
June 14, 2006 KM Summer Institute 15
Demo
![Page 16: Real World Case Study KM Summer Institute June 12-16 2006 Rano Joshi, Vorsite](https://reader035.vdocument.in/reader035/viewer/2022062802/56649ebf5503460f94bca46e/html5/thumbnails/16.jpg)
June 14, 2006 KM Summer Institute 16
The SharePoint Solution:Keywords (Metadata)
• Keywords are essentially metadata on web sites
• Can implement synonyms for keywords
![Page 17: Real World Case Study KM Summer Institute June 12-16 2006 Rano Joshi, Vorsite](https://reader035.vdocument.in/reader035/viewer/2022062802/56649ebf5503460f94bca46e/html5/thumbnails/17.jpg)
June 14, 2006 KM Summer Institute 17
Demo
![Page 18: Real World Case Study KM Summer Institute June 12-16 2006 Rano Joshi, Vorsite](https://reader035.vdocument.in/reader035/viewer/2022062802/56649ebf5503460f94bca46e/html5/thumbnails/18.jpg)
June 14, 2006 KM Summer Institute 18
The SharePoint Solution:Thesaurus (Metadata)
• Can use thesaurus files for query expansion
• Apply synonyms to search queries
![Page 19: Real World Case Study KM Summer Institute June 12-16 2006 Rano Joshi, Vorsite](https://reader035.vdocument.in/reader035/viewer/2022062802/56649ebf5503460f94bca46e/html5/thumbnails/19.jpg)
June 14, 2006 KM Summer Institute 19
Demo
![Page 20: Real World Case Study KM Summer Institute June 12-16 2006 Rano Joshi, Vorsite](https://reader035.vdocument.in/reader035/viewer/2022062802/56649ebf5503460f94bca46e/html5/thumbnails/20.jpg)
June 14, 2006 KM Summer Institute 20
Other Types of Information Objects
• Discussions
• Lists
• Forms
• Images
• People?– Knowledge is not only contained in content– People have a schema!
![Page 21: Real World Case Study KM Summer Institute June 12-16 2006 Rano Joshi, Vorsite](https://reader035.vdocument.in/reader035/viewer/2022062802/56649ebf5503460f94bca46e/html5/thumbnails/21.jpg)
June 14, 2006 KM Summer Institute 21
People Have a Schema
• Metadata on people
• Can be modified and/or pulled from Active Directory
![Page 22: Real World Case Study KM Summer Institute June 12-16 2006 Rano Joshi, Vorsite](https://reader035.vdocument.in/reader035/viewer/2022062802/56649ebf5503460f94bca46e/html5/thumbnails/22.jpg)
June 14, 2006 KM Summer Institute 22
Demo
![Page 23: Real World Case Study KM Summer Institute June 12-16 2006 Rano Joshi, Vorsite](https://reader035.vdocument.in/reader035/viewer/2022062802/56649ebf5503460f94bca46e/html5/thumbnails/23.jpg)
June 14, 2006 KM Summer Institute 23
SharePoint 2007 Enhancements
• Reusable Content Types
• Search Log Analysis
• Knowledge Network
• Search unstructured data as well as structured data
• Increase the importance of metadata – right in the authoring application!
![Page 24: Real World Case Study KM Summer Institute June 12-16 2006 Rano Joshi, Vorsite](https://reader035.vdocument.in/reader035/viewer/2022062802/56649ebf5503460f94bca46e/html5/thumbnails/24.jpg)
June 14, 2006 KM Summer Institute 24
SharePoint 2007 Enhancements
• Reusable Content Types
![Page 25: Real World Case Study KM Summer Institute June 12-16 2006 Rano Joshi, Vorsite](https://reader035.vdocument.in/reader035/viewer/2022062802/56649ebf5503460f94bca46e/html5/thumbnails/25.jpg)
June 14, 2006 KM Summer Institute 25
SharePoint 2007 Enhancements
• Search Log Analysis
![Page 26: Real World Case Study KM Summer Institute June 12-16 2006 Rano Joshi, Vorsite](https://reader035.vdocument.in/reader035/viewer/2022062802/56649ebf5503460f94bca46e/html5/thumbnails/26.jpg)
June 14, 2006 KM Summer Institute 26
SharePoint 2007 Enhancements
• Knowledge Network
![Page 27: Real World Case Study KM Summer Institute June 12-16 2006 Rano Joshi, Vorsite](https://reader035.vdocument.in/reader035/viewer/2022062802/56649ebf5503460f94bca46e/html5/thumbnails/27.jpg)
June 14, 2006 KM Summer Institute 27
SharePoint 2007 Enhancements
• Search unstructured data as well as structured data
![Page 28: Real World Case Study KM Summer Institute June 12-16 2006 Rano Joshi, Vorsite](https://reader035.vdocument.in/reader035/viewer/2022062802/56649ebf5503460f94bca46e/html5/thumbnails/28.jpg)
June 14, 2006 KM Summer Institute 28
SharePoint 2007 Enhancements
• Increase the importance of metadata – right in the authoring application!
![Page 29: Real World Case Study KM Summer Institute June 12-16 2006 Rano Joshi, Vorsite](https://reader035.vdocument.in/reader035/viewer/2022062802/56649ebf5503460f94bca46e/html5/thumbnails/29.jpg)
June 14, 2006 KM Summer Institute 29
Case Study Conclusion• SharePoint is an excellent tool for solving a
variety of business problems • Advertising agency needed to increase
efficiency by becoming more organized and implementing a system to provide this organization
• Chose SharePoint and specifically 4 features to implement taxonomies for organization– Navigation– Document Libraries– Key Words for Search– Thesaurus Files
• Office and SharePoint 2007 build on the theme