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    GARY DESSLER

    HUMAN RESOURCE MANAGEMENT

    Global Edition 12e

    Chapter 5, 6 and 7

    Recruitment andSelection

    Copyright 2011 Pearson Education Part 2 Recruitment and Placement

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    Copyright 2011 Pearson

    Education

    WHERE WE ARE NOW

    FIGURE 110 Strategy and the Basic Human Resource Management Process

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    Human Resource Management Processes

    Acquisition

    Training

    Appraisal

    CompensationLabor Relations

    Health and Safety

    Fairness

    Human

    Resource

    Management

    (HRM)

    Copyright 2011 Pearson

    EducationLast Time

    What Is Human Resource Management (HRM)?

    The process of acquiring, training,

    appraising, and compensating employees,

    and of attending to their labor relations,

    health and safety, and fairness concerns.

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    Job Analysis The procedure for determining the duties and skill requirements of a

    job and the kind of person who should be hired for it.

    Job Description A list of a jobs duties, responsibilities, reporting relationships, working

    conditions, and supervisory responsibilitiesone product of a job

    analysis.

    Job Specifications A list of a jobs human requirements, that is, the requisite education,

    skills, personality, and so onanother product of a job analysis.

    Copyright 2011 Pearson

    Education

    The Basics of Job Analysis: Terms

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    Work

    activities

    Human

    behaviors

    Human

    requirements

    Job

    context

    Machines, tools,

    equipment, and

    work aids

    Performance

    standards

    Information

    Collected Via Job

    Analysis

    Types of Information Collected

    Copyright 2011 Pearson

    Education

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    Copyright 2011 Pearson

    Education

    FIGURE 41 Uses of Job Analysis Information

    Job analysis

    Job description

    and specification

    Recruiting

    and selection

    decisions

    Performance

    appraisal

    Job evaluation

    wage and salary

    decisions(compensation)

    Training

    requirements

    Uses of Job Analysis Information

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    Copyright 2011 Pearson

    Education

    WHERE WE ARE NOW

    Today

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    Copyright 2011 Pearson

    Education

    1. List the steps in the recruitment and selection process.2. Explain the main techniques used in employment planning

    and forecasting.

    3. Explain and give examples for the need for effective

    recruiting.4. Name and describe the main internal sources of candidates.

    5. List and discuss the main outside sources of candidates.

    6. Explain how to recruit a more diverse workforce.

    LEARNING OUTCOMES

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    1. Decide what positions to fill throughpersonnelplanning and forecasting.

    2. Build a candidate pool by recruiting internal orexternal candidates.

    3. Have candidates complete application forms andundergo initial screening interviews.

    4. Use selection tools to identify viable candidates.

    5. Decide who to make an offer to, by having thesupervisor and others interviewthe candidates.

    The Recruitment and Selection Process

    Copyright 2011 Pearson

    Education

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    Copyright 2011 Pearson

    Education

    FIGURE 51 Steps in Recruitment and Selection Process

    The recruitment and selection process is a series of hurdles aimed at selecting the best candidate for the job.

    Steps in Recruitment and Selection Process

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    Employment or Personnel Planning

    The process of deciding what positionsthe firm will have to fill, and how to fillthem.

    Succession Planning

    The process of deciding how to fill thecompanys most important executivejobs.

    What to Forecast?

    Overall personnel needs

    The supply of inside candidates

    The supply of outside candidates

    Planning and Forecasting

    Copyright 2011 Pearson

    Education

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    Copyright 2011 Pearson

    Education

    FIGURE 56 Recruiting Yield Pyramid

    16%

    75%

    67%

    50%

    Recruiting Yield Pyramid

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    Foreknowledge of

    candidates strengths

    and weaknesses

    More accurate view ofcandidates skills

    Candidates have a stronger

    commitment

    to the company

    Increases employee morale

    Less training and

    orientation required

    Failed applicants become

    discontented

    Time wasted interviewing

    inside candidates who willnot be considered

    Inbreeding strengthens

    tendency to maintain the

    status quo

    Advantages Disadvantages

    Copyright 2011 Pearson

    Education

    Internal Sources of Candidates

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    1

    2

    3

    4

    5

    Advertising

    Recruiting via the Internet

    Employment Agencies

    Temp Agencies and Alternative

    Staffing

    Offshoring/Outsourcing

    6

    7

    8

    9

    On Demand Recruiting Services

    (ODRS)

    Executive Recruiters

    College Recruiting

    Referrals and Walk-ins

    Locating Outside Candidates

    Copyright 2011 Pearson

    Education

    Outside Sources of Candidates

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    Single parents

    Older workers

    Welfare-to-work Minorities andwomen

    The disabled

    Copyright 2011 Pearson

    Education

    Recruiting A More Diverse Workforce

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    WHERE WE ARE NOW

    Copyright 2011 Pearson

    Education

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    Organizational

    performance

    Costs of recruiting

    and hiring

    The Importance of Selecting

    the Right Employees

    Legal obligations

    and liability

    Why Careful Selection is Important?

    Copyright 2011 Pearson

    Education

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    Major Types of Tests Basic skills tests

    Job skills tests

    Psychological tests

    Why Use Testing?

    Increased work demands = more testing

    Screen out bad or dishonest employees

    Reduce turnover by personality profiling

    Copyright 2011 Pearson

    Education

    How Do Employers Use Tests at Work?

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    Online tests Telephone prescreening

    Offline computer tests

    Virtual inbox tests

    Online problem-solving tests

    Types of Tests

    Specialized work sample tests

    Numerical ability tests

    Reading comprehension tests

    Clerical comparing and checking tests

    Copyright 2011 Pearson

    Education

    Computerized and Online Testing

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    Cognitive

    abilities

    Motor and

    physical abilities

    Personality

    and interests

    What Different Tests Measure

    Current

    achievement

    Copyright 2011 Pearson

    Education

    Types of Tests

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    Extraversion

    Emotional

    stability/Neuroticism

    AgreeablenessOpenness to

    experience

    Conscientious

    ness

    Copyright 2011 Pearson

    Education

    Personality and interests

    O C E A N

    The Big Five MBTI

    DiSC

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