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Recognition, A Powerful Underutilized Tool for Strategy Execution: Leveraging your existing programs to build corporate capabilities Dr Carol Pletcher, President PLETCHER, INC. Co-Founder The Global Center of Recognition Former Cargill Innovation Officer Business Week Magazine 2006 Innovation Champion

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Recognition, A Powerful Underutilized Tool for Strategy Execution:

Leveraging your existing programs to build corporate capabilities

Dr Carol Pletcher, President PLETCHER, INC.

Co-Founder The Global Center of Recognition

Former Cargill Innovation Officer

Business Week Magazine 2006 Innovation Champion

Welcome

List of things your CEO would like to know

Dr. Carol Pletcher, Ph.D.PLETCHER, [email protected]

1. Get out a business card.2. Find someone you don’t know.3. Introduce yourself.4. Discuss your answer to the question. 5. Write your answer on the card.

Agenda: Learning How to Do More with the Recognition You Have

Welcome and EngageObjectiveBuilding CapabilitiesThe Innovation Case Study•What do we have?•How to build more of what we need?Why This Works

ObjectiveTo show how to use the recognition program to assess, build and develop capabilities for the enterprise

Strategy is the plan; execution is the challenge

Start with the end in mind: Enabling Strategy Execution

Building Capability for Strategy Execution

Building Capability for Strategy Execution

Do you have the innovation capability to create Fruitini Squeezie?

Know Your Capabilities

Innovation Capability

Start with the most expensive ingredient to cut costs

If you want to make apple sauce, start with pears

Innovation Capability in The Plant

Innovation Capability Exists Everywhere

Submitter Sponsor

Business/Functional Unit: Business/Functional Unit:

Cargill Foods Venezuela Cargill Foods Venezuela

Name: Name:

HECTOR BERGE Juan Possenti

Phone: Phone:

xxmmddee xxccvvbb

Date: Date:

07/09/2004 07/09/2004

Geography:

Latin America

Country:

Venezuela

Do we have enough? • Let’s count

Criteria Description

What type of achievement? Innovation

What are the functional areas of focus?(Select up to three that apply. Hold down Ctrl to select multiple)

Marketing Services, Plant Ops, R&D, Sales & Marketing

Specify Other:

What are the business areas of focus?

Retail Food Service Solutions

Do we have variety?• Let’s count

Assessing Corporate CapabilitiesHow to get started• List 2-3 corporate

initiatives.• What would your CEO like

to know about these initiatives?

• What can you extract from your recognition program which is relevant to these initiatives?

Extracting additional value from the programs in place.

Do we have the capability? Team Tools and Techniques• Team Size• Project Duration• Use of Project Management

Tools• Cross BU Collaboration

Innovation Tools and Techniques

• Customer Involvement• Recognition Programs• Intellectual Property Issues• Open Innovation Approach

Team Tools and Techniques• Nominees must be core contributors defined

as team members who provided a significant contribution to the development and deployment of the achievement. Include yourself if you are part of the core team.

Nominee Title Location Role and Contribution Email

Arias, Freddy   MOBILE-Gte. Administrativo

  

Caracas, Venezuela

  

Plant Manager, Product Development

  

Arias_Freddy_O/[email protected]

Berge, Hector   Gerente De Marca

  

Caracas, Venezuela

  

Marketing, Product Manager   

Berge_Hector/[email protected]

Cerrada, Desiree   Pasante  

 Caracas, Venezuela

  

Marketing; Product Development   

Cerrada_Desiree/[email protected]

Garcia, Carlos   Gerente  

 Caracas, Venezuela

  

Sales Manager. Idea Proposer   

Garcia_Carlos_X/[email protected]

Nieves, Milva   Asistente Marcas

  

Parque Cristal

  

Idea Creator / Marketing   

Nieves_Milva/[email protected]

Rojas, Lidia   MOBILE-Asit. Administrativo

  

Caracas, Venezuela

  

R&D, Product Development   

Rojas_Lidia_X/[email protected]

Rujano, Lenin   Gerente De Operaciones PDS

  

Caracas, Venezuela

  

PDS, Raw Material Procurement   

Rujano_Lenin/[email protected]

Trivino, Cesar   MOBILE-Jefe Laboratorio

  

Caracas, Venezuela

  

R&D, Product Development   

Trivino_Cesar/[email protected]

Do we have the capability? Team Tools and Techniques• Team Size• Project Duration• Use of Project Management

Tools• Cross BU Collaboration

Innovation Tools and Techniques

• Customer Involvement• Recognition Programs• Intellectual Property Issues• Open Innovation Approach

Assessing a corporate capability

The Submission Inventory• Snapshot of the best• Documents the current state• Reflects what people believe are the priorities• Portfolio of the future

What kind of Innovation do we have?Achievement Title: Arepas de Trigo Andinas: An Innovative Product for the

Venezuelan Fast Moving Consumer Market

Describe the key achievement in one or two sentences

Arepas de Trigo Andinas (AA) is regularly consumed at the western region of Venezuela. However it is widely known nationwide. The traditional way in order to prepare AA is through a recipe. Cargill Foods Venezuela (CDV) has developed an innovative formula wich allows to prepare AA just pouring water. The product is mainly based on flour. Cargill produces the mix, which is delivered to a copacker for packaging and distributed nationwide. There is not such a product in the Veneazuelan market

Application Status: Complete

What kind of innovation do we have?

Submission Portfolio, Assessing a Corporate Capability

Low High

Business Performance

Novelty

High

Low

Note: Source:

Types of Innovation

Dependable ROIWork

O O OO

Game ChangingWork O

Day-to-Day Work

O

O

Clever Work

OO O OO O OOOOOO O OOOOOOOO O O OO O O OO

Building Corporate Capabilities How to get started• Assess the effort • Revamp the criteria• Showcase the best

examples• Create training • Link recognition

efforts to strategy execution

Recognition is a powerful underutilized tool

Do you have the innovation capability to create Fruitini Squeezie?

Know Your Capabilities

Dr. Carol Pletcher, Ph.D.PLETCHER, [email protected]