JOB PACK

Recruitment Coordinator

OUR MISSION

Each year, over 700,000 children in England rely on the support of a social worker. These children and their families face some of the worst life chances, but we know that great social work has the power to change this. That’s why we recruit and develop outstanding individuals to be social workers and leaders to transform the lives of the most vulnerable children and families.

We recruit and develop outstanding individuals to be social workers and leaders to transform the lives of the most vulnerable children and families. We also develop first line managers through Firstline, our leadership programme for those directly managing practitioners. The Frontline Fellowship is a movement of outstanding individuals who are applying themselves to address social disadvantage in different ways, and who have completed one of our programmes.

We are looking for outstanding people to join our organisation to lead and support the running of these core areas of work to achieve fantastic results for children and families. We want to achieve this whilst striving to achieve a culture of freedom and responsibility. Read on to find out more about this culture and what we are looking for in this role.

FREEDOM AND RESPONSIBILITY:OUR CULTURE

To become an outstanding organisation, we need to both let go of control and expect much more of one another. If we can manage this feat, you will be surrounded by a team who can solve problems, speak with candour, communicate expectations and give one another the space and support to achieve fantastic results for children and families. This is what we call a culture of freedom and responsibility.

How do we make it happen? Freedom without responsibility results in chaos –confusion, frustration, a lack of accountability. Responsibility without freedom breeds a rigid focus on following rules and process, even when professional judgement and creativity would produce better results. It can result in people doing things right without doing the right thing. Because of this, we need to have huge levels of both freedom and responsibility. The most important word is not freedom, nor responsibility, but and.

DIVERSITY AND INCLUSION

We believe that the strongest performing teams have a lot of difference in them and we are actively seeking to diversify and to create a workplace that is welcoming for all, regardless of ability, religious belief, sexuality, gender or ethnicity.

Our employees come from a range of backgrounds and with various expertise. We voluntarily complete a gender pay analysis, which demonstrates that our approach to pay and reward is fair irrespective of gender. We are committed to taking an inclusive approach to recruitment.

We use a system called Applied, which helps to remove bias from the selection process by anonymising applications. We ask for a CV but will only use it at the interview stage and not to shortlist. We are proud to have won the Pink News Third Sector Equality Award 2019.

We are committed to ensuring all employees have the relevant knowledge to support this. We design and deliver workshops and training around diversity, inclusion and belonging.

THE ROLE

The team you will be working in:Recruitment – 2 roles available, one inthe Admissions team and one in theAttraction team

Closing date: 9am, 28 August 2020

Interviews:

First round: 3 and 4 September 2020

Second round: 8 September 2020

Reports to:Recruitment Managers

Salary:£21,000 plus competitive pension

Contract:Full time, fixed term contractPosition one: Admissions team –September for 6 monthsPosition two: Attraction team –September to 18th December

Location: London

The purpose of the role:

The two Recruitment Coordinators will play crucial roles in the Admissions and Attraction teams, that sit within the wider Recruitment team.

As a member of the Admissions team, you will have key responsibility for ensuring participants for the Frontline Programme have undergone comprehensive checks and ensuring they meet the eligibility criteria. You will support the Admissions Manager and the Selection Manager to ensure a highly effective and efficient recruitment process and a positive applicant experience throughout.

As a member of the Attraction team, you will play a key part in the team by supporting our events and other projects to source candidates. You will also manage candidate enquiries and work with the wider Attraction team on our cultivation plan for applicants, ensuring people who have registered their interest go on to submit their application and stay engaged throughout their journey with us.

THE ROLEJob description:

Admissions role • Act as the first point of contact for over 400 successful applicants• Provide guidance to applicants and Frontline staff about the admissions process and

programme eligibility criteria• Perform thorough checks of qualifications, references and contracts ensuring that all applicants

have met the eligibility requirements for the programme and contacting applicants to chase updates when required

• Provide administrative support for suitability checks• Ensure admissions deadlines are met through tracking and monitoring• Provide input into the continuous improvement of admissions processes

Attraction role• Work with the Attraction team to help plan and manage upcoming events • Represent Frontline by speaking to potential applicants at online university and career changer

events• Work with the Attraction team on our cultivation plan for applicants. Use emails and calls to

ensure people who have registered their interest stay engaged on their journey with us • Use CV search platforms to source suitable candidates for the Frontline programme• Work with the Attraction team to ensure we are able to attract and retain a diverse cohort of

participants

Both roles Data collection, Management and Systems• Maintain applicant data ensuring information is consistently kept accurate • Ensure that data requested and stored meets General Data Protection Regulation (GDPR)

requirementsRelationship Management• Cultivate professional relationships with applicants to support a positive applicant experience

and an efficient recruitment process• Work closely with the other coordinators ensuring key information is being shared across teams

accordingly and consistent messaging is provided to applicantsRecruitment • Assist with the facilitation of assessment centres and contribute to the day running smoothly

and successfully • Answering queries about Frontline by email, telephone and through ‘live chat’• Assist with recruitment tasks as identified by Managers or the Recruitment Director

THE ROLEPerson specification:

Both roles

Experience and knowledge• Previous administration experience in a busy office environment • Previous experience in a customer or client facing role • Previous experience of building relationships with internal and external stakeholders

to achieve positive outcomes• Desirable - previous experience of working in HR or recruitment

Characteristics and skills• High level organisation and administration skills• Ability to manage own workload and show initiative • Ability to work closely and communicate well with a team• Good attention to detail for accurate communication, monitoring and data reporting• Excellent written skills to respond to emails and contribute to reports• Excellent verbal communication skills to manage enquiries and persuade applicants• Willing to learn new processes and systems• Self-motivated and flexible to work in an ever changing environment

Admissions role

• Desirable – previous experience of reference collection• Desirable – experience in performing eligibility checks with regards to qualifications

Attraction role

• Desirable - Experience of facilitating, managing and planning events

THE ROLE

Person specification (cont’d):

Both roles

Values and alignment• Prepared to work in line with our values• Committed to creating a culture of freedom and responsibility• A willingness and ability to be fully aligned to, and be an advocate for, Frontline’s

purpose and theory of change across all areas of work including a:o focus on having the highest standards for recruiting top talent into social worko approach to our Fellows (alumni) that celebrates, encourages and recognises

individuals who are improving safety and stability for children whether theyremain in social work or work outside of the profession

o and a commitment that every child should have a safe and stable home and thatthis is best supported by social workers who work alongside families

Requirements of the role:• Right to work in the UK• This post is subject to a police check of previous criminal convictions with the

Disclosure and Barring Service (DBS)

How to apply:If this sounds like the right role and organisation for you, apply by following this link.

Want to find out more?Please contact: Judith Sandalls, Recruitment Manager, at Judith.sandalls@thefrontline.org.uk