redesigning community engagement - … to planning board ... transportation department confirmed...

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Redesigning Community Engagement Darcy Jameson Karin Brandt

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Page 1: Redesigning Community Engagement - … to Planning Board ... Transportation Department confirmed that most traffic will use First Street to exit and egress the area and ... Starbucks

Redesigning Community Engagement

Darcy Jameson Karin Brandt

Page 2: Redesigning Community Engagement - … to Planning Board ... Transportation Department confirmed that most traffic will use First Street to exit and egress the area and ... Starbucks

Vocal Minority

Silent Supporters

Page 3: Redesigning Community Engagement - … to Planning Board ... Transportation Department confirmed that most traffic will use First Street to exit and egress the area and ... Starbucks
Page 4: Redesigning Community Engagement - … to Planning Board ... Transportation Department confirmed that most traffic will use First Street to exit and egress the area and ... Starbucks

Controlled Transparency

Page 5: Redesigning Community Engagement - … to Planning Board ... Transportation Department confirmed that most traffic will use First Street to exit and egress the area and ... Starbucks

Broader Audiences1 Accessible InformationReport Visualization

Page 6: Redesigning Community Engagement - … to Planning Board ... Transportation Department confirmed that most traffic will use First Street to exit and egress the area and ... Starbucks

2 Authentic Communication

Page 7: Redesigning Community Engagement - … to Planning Board ... Transportation Department confirmed that most traffic will use First Street to exit and egress the area and ... Starbucks

3 Activated Audiences

Text Message

TENGO TANTA HAMBRE.

¿SI USTED PODRÍA AÑADIRUN RESTAURANTE AQUÍ,

QUÉ TIPO DE LUGAR SERÍA?

Texto de su idea a:

(413) 207-9270

Más información acerca de este distrito en courb.co/springfield-tdi

Physical Signs Text MessageOnline Forum

Page 8: Redesigning Community Engagement - … to Planning Board ... Transportation Department confirmed that most traffic will use First Street to exit and egress the area and ... Starbucks
Page 9: Redesigning Community Engagement - … to Planning Board ... Transportation Department confirmed that most traffic will use First Street to exit and egress the area and ... Starbucks
Page 10: Redesigning Community Engagement - … to Planning Board ... Transportation Department confirmed that most traffic will use First Street to exit and egress the area and ... Starbucks

2 Gave a voice to “busy people”

1 Single source of information

3 Built “buzz” with targeted feedback